Canon VIXIA HG21 VIXIA HG20 / VIXIA HG21 Instruction Manual
Canon VIXIA HG21 Manual
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- Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 1
HD Camcorder Instruction Manual Caméscope HD Manuel d'instruction Videocámara HD Manual de Instrucciones PUB. DIM-879 English Français Español - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 2
ACCESSORIES ONLY. COPYRIGHT WARNING: Unauthorized recording of copyrighted materials may infringe on the rights of copyright owners and be contrary to copyright laws. HD Camcorder, VIXIA HG21 A / VIXIA HG20 user to the presence of important operating and maintenance (servicing) instructions in the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 3
Canon HD Camcorder VIXIA HG21 A / VIXIA HG20 A and all its accessories. 1 Read Instructions - All the safety and operating instructions should be read before the product is operated. 2 Retain Instructions - The safety and operating instructions plug. 12 Power Cord Protection - Power cords should be - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 4
the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment Canon Service Center and please replace it with the same type number CA-570. The Adapter can be used with a power supply between 100 and 240 V AC. For areas where 120 V AC power - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 5
products and promotions Upon your request, we will send you information on Canon new products and promotions. The serial number of this product can be found at the battery attachment unit of the camcorder. Write down the number and other information here and retain this book as a permanent record - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 6
vivid colors. How does full high definition compare with standard-definition TV broadcasts? 6 Approximately 6 times the number of pixels. 2 More than twice the number of scanning lines. "Full HD 1080" refers to Canon camcorders compliant with high-definition video composed of 1,080 vertical pixels - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 7
longer recording times for more high-definition videos and photos. • You can shoot approximately 11 hours ( 120 GB HDD) or 5.5 hours ( 60 GB HDD) of video in MXP mode, which offers the highest video quality under AVCHD specifications. • The camcorder records video and photos in unused space - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 8
device such as a computer or digital video recorder ( 82) and back them up regularly and especially after making important recordings. Canon shall not be liable for any loss or corruption of data. Do not subject the camcorder to vibrations or strong impacts The hard disk is a high-precision device - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 9
's temperature becomes too hot or too cold, recording/playback may stop in order to prevent hard disk damage. Do not use the camcorder at high altitudes Turning on or using the camcorder in places with low atmospheric pressure, such as at altitudes higher than 3,000 m (9,800 ft.), may result - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 10
6 Enjoying High-Definition Video with your Camcorder 8 Important Notes About the Hard Disk Drive 14 About this Manual 16 Getting to Know the Camcorder 16 Supplied Accessories 17 Components Guide 20 Screen Displays „ Preparations 23 Getting Started 23 Charging the Battery Pack 24 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 11
your Recordings 48 Self Timer 48 Manual Exposure Adjustment and Automatic Backlight Correction 49 Manual Focus Adjustment 50 White Balance 51 External Microphone 57 Using a Video Light 57 Playlist and Scene Operations 57 Dividing Scenes 58 Editing the Playlist: Adding, Moving and - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 12
Display 67 Drive Mode: Continuous Camcorder 79 Connection Diagrams 81 Playback on a TV Screen 82 Saving and Backing Up Your Recordings 82 Backing Up Your Recordings on a Computer 82 Authoring High-Definition (AVCHD) Discs and Photo DVDs 86 Copying your Recordings to an External Video - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 13
FUNC. Menu 92 Setup Menus 101 Trouble? 101 Troubleshooting 107 List of Messages 116 Do's and Don'ts 116 Handling Precautions 120 Maintenance/Others 121 Using the Camcorder Abroad 122 General Information 122 System Diagram 123 Optional Accessories 127 Product Codes 128 Specifications 130 Index - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 14
you for purchasing the Canon VIXIA HG21/VIXIA HG20. Please read this manual carefully before you use the camcorder and retain it for future reference. Should your camcorder fail to operate correctly, refer to Troubleshooting ( 101). Conventions Used in this Manual • IMPORTANT: Precautions related to - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 15
is used to abbreviate menu selections. For a detailed explanation refer to Using the Menus ( 28). The camcorder's operating mode is determined by the position of the mode dial. In this manual, indicates that a function is available and indicates that the function is not available. When no operating - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 16
the Camcorder Supplied Accessories CA-570 Compact Power Adapter (incl. power cord) BP-807 Battery Pack WL-D88 Wireless Controller Lithium Button Battery CR2025 for Wireless Controller CTC-100/S Component Cable Red • Green • Blue plugs Software CD-ROM1 and Installation Guide PIXELA ImageMixer - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 17
Components Guide Left side view Right side view button ( 27)/ (print/share) button ( 73, 86) DISP. (on-screen display) button ( 42, 53)/ BATT. INFO button ( 22) Speaker ( - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 18
Introduction Back view LCD panel Top view 18 VIEWFINDER button* ( 35) Viewfinder* ( 26, 35) Dioptric adjustment lever* ( 35) Battery attachment unit ( 23) RESET button ( 104) ACCESS indicator ( 34, 61)/ CHG (charge) indicator ( 23) Start/Stop button ( 34) Mode dial Recording movies ( 34) Taking - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 19
Bottom view Tripod socket ( 117) BATTERY RELEASE switch ( 24) Serial number The serial number label is located on the top surface of the battery attachment unit. Remove the battery pack to find it. Wireless Controller WL-D88 START/STOP button ( 34) FUNC. button ( 28, 90) MENU button ( 29, 92) - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 20
/memory card operation ( 22) Instant AF ( 94), MF Manual focus ( 49) Remaining battery time ( 22) While recording/during playback: Scene counter (hours : minutes : seconds) Record pause mode: Total number of scenes Remaining recording time On the hard disk On the memory card Image stabilizer ( 94 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 21
) Digital effect ( 52) Drive mode ( 67) Photo quality/size ( 62) Instant AF ( 94), MF Manual focus ( 49) Remaining battery time ( 22) Number of available photos On the hard disk On the memory card Image stabilizer ( 94) Self timer ( 48) AF frame ( 94) Camcorder shake warning ( 94) Focus - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 22
charged one. • When you attach an empty battery pack, the power may turn off without displaying . • Depending on the conditions under which the camcorder and the battery pack are used, the actual battery charge may not be indicated accurately. • When the camcorder is off, press BATT.INFO to display - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 23
power adapter. 4 Plug the power cord into a power outlet. 5 Connect the compact power adapter to the camcorder's DC IN terminal. • The CHG (charge) indicator starts flashing. The indicator will stay on when the charging is completed. • If the indicator flashes quickly, refer to Troubleshooting - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 24
arrow and hold it pressed down. 2 Slide the battery pack down and then pull it out. IMPORTANT • Turn off the camcorder before connecting or disconnecting the compact power adapter. After pressing ON/OFF to turn off the camcorder, important data is updated on the hard disk. Be sure to wait until the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 25
] is not set to [ Off ] ( 98). Otherwise, replace the battery. Accessories Fasten the grip belt. Adjust the grip belt so that you can reach panel 180 degrees to use the wireless controller from the front of the camcorder. NOTES • The wireless controller may not work properly when the remote - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 26
the picture when recording with the self timer. - To allow the camcorder to be operated with the wireless controller from the front. 180° NOTES and viewfinder* screen: The screens are produced using extremely high-precision manufacturing techniques, with more than 99.99% of the battery pack. 26 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 27
Button: Flexible Recording Mode or The camcorder offers two basic modes for recording video or photos: mode for beginners or if you just prefer not to bother with detailed camcorder settings, and flexible recording mode which lets you change the camcorder's settings to your preference. FLEXIBLE - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 28
screens, this is indicated by the icon . Press to display/hide the joystick guide. The functions that appear on the joystick guide will change depending on the operating mode. Using the Menus Many of the camcorder's functions can be adjusted from the menus that open after pressing the FUNC - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 29
Selecting an Option from the Setup Menus 1 Press FUNC. . 2 Select ( , ) the icon and press to open the setup menus. You can also hold FUNC. pressed down for more than 1 second or press MENU on the wireless controller to open directly the setup menus screen. 3 Select ( menu. ) the tab of the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 30
way. 3 Select ( ) [OK] and press to start the clock and close the setup screen. IMPORTANT • When you do not use the camcorder for about 3 months, the built-in rechargeable lithium battery may discharge completely and the date and time setting may be lost. In such case, recharge the built-in lithium - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 31
Change the time zone to match your location. The default setting is New York. with the Camcorder You can use commercially available SDHC (SD high capacity) memory cards and SD memory cards with this camcorder. However, buy a new memory card, look for the Speed Class logo on the package. 31 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 32
cards Capacity 64 MB or less 128 MB or more Over 2 GB SD Speed Class Not applicable Not compatible or higher or higher Recording Inserting a memory card facing the wrong direction can cause a malfunction of the camcorder. NOTES To remove the memory card: Push the memory card once to release - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 33
HDD] or [Mem. Card] Initialization method [Yes]* [OK] FUNC. * Press to cancel the complete initialization while it is in progress. All recordings will be erased and the recording media can be used without any problem • Power the camcorder using the compact power adapter to initialize the hard disk. - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 34
Recording Shooting Video 1 Set the mode dial to . 2 Turn on the camcorder. By default, movies are recorded on the hard disk. Canon shall not be liable for any loss or corruption of data. NOTES • About the Power Save mode: To save power when the camcorder is powered by a battery pack, the camcorder - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 35
scenes recorded in MXP mode cannot be played back on AVCHD-compatible DVD players or Blu-ray Disc players (as of June 2008). Use the DVD Burner to play back such discs ( 85). • The camcorder uses a variable bit rate (VBR) to encode video so the actual recording times will vary depending on the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 36
Video Approximate recording times Default value Recording mode → Recording media ↓ 60 GB Hard disk 120 GB Hard disk 4 GB Memory card 8 GB Memory card 16 GB Memory card 32 GB Memory card MXP* FXP* XP+ SP LP 5 hr. 30 min. 11 hr. 5 min. 20 min. 40 min. 1 hr. 25 min. 2 hr. 55 min. 7 hr. 50 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 37
camcorder on, the camcorder enters the standby mode. In standby mode the camcorder consumes only about half the power used when recording, saving energy when you are using a battery the camcorder is in standby mode will reactivate the camcorder in the operating mode selected. Reviewing and - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 38
mode or turned the camcorder off. 38 Playing Back the Video 1 Set the mode dial to . 2 Turn on the camcorder. The scene index screen appears after a few seconds. 3 Move ( , ) the selection frame to the scene you want to play back. When you have recorded a large number of scenes, repeatedly - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 39
guide. camcorder to vibrations or strong impacts. - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder camcorder movies recorded on a memory card using another device. NOTES • Depending on the recording conditions, you may notice brief stops in video - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 40
screen to switch between playback of the scenes and photos recorded on the hard disk and those recorded on the memory card. After creating a playlist ( 58), you can switch between the original movies and the playlist you edited to your liking. Selecting the Media for Playback 1 In the index screen - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 41
the List of Recordings 1 Select the original movies index screen. Select the (hard disk) or (memory card) tab ( 40). 2 Open the list of still image from the first scene recorded on that day. Below it will appear the number of scenes recorded ( ) and the total recording time for the same day. 3 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 42
Video 3 Move ( , ) the cursor to the desired date. • When you move the cursor to a date displayed in white, a thumbnail showing a still image from the first scene recorded on that date will be displayed next to the calendar. Below it will appear the number of scenes recorded ( ) and the total - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 43
interval FUNC. Selecting Recordings from the Index Screen • mode: Select the (hard disk) or (memory card) tab ( 40). • mode: Move the number of original movies or photos from the index screen in order to perform certain actions on them collectively, all at once. mode: Delete ( 44), copy ( 60 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 44
Video NOTES • The selection of scenes/photos will be canceled if you turn off the camcorder or change the operating mode. • . - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Do not change the position of the mode dial. NOTES • Deleting a - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 45
FUNC. NOTES • [ Night] - Moving subjects may leave a trailing afterimage. - Picture quality may not be as good as in other modes. [ Portrait] The camcorder uses a large aperture, achieving a focus on the subject while blurring other distracting details. [ Night] Use this mode to record in dimly lit - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 46
Video - White points may appear on the screen. - Autofocus may not work as well as in other modes. In such case, adjust the focus manually. • [ Fireworks] - To avoid camcorder in a portrait; use high aperture values (smaller lens program icon. 1 If the joystick guide appears on the screen, press to - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 47
[ PF24], the shutter speeds available will be the following: 1/6, 1/12, 1/24, 1/48, 1/60, 1/100, 1/250, 1/500, 1/1000 and 1/2000. Available Aperture Values [F1.8], [F2.0], [ setting a numeric value (aperture or shutter speed), the number displayed will flash if the aperture or shutter speed is - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 48
Video Self Timer Manual Exposure Adjustment and Automatic Backlight Correction FUNC. [ Menu] [Self Timer] FUNC. or [On ] appears. mode: In record pause mode, press Start/Stop . The camcorder starts recording after a 10-second countdown*. The countdown appears on the screen. mode: Press PHOTO - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 49
with a strong light source behind them, you can have the camcorder automatically correct for the backlight with the press of a single button case, focus manually. • Reflective surfaces • Subjects with low contrast or without vertical lines • Fast moving subjects • Through wet windows • Night - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 50
Video Infinity Focus Use this function when you wish to focus on faraway joystick ( ) toward [Focus] again to return the camcorder to autofocus. • If you operate the zoom or joystick ( ), changes to "MF" and the camcorder returns to manual focus. White Balance The white balance function helps you - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 51
] Records subjects with softened outlines. [ Soft Skin Detail] Softens the details in the skin tone area for a more complimentary appearance. To obtain the best effect, use this setting when recording a person in close-up. Note that areas similar to the skin color may lack in detail. [ Custom - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 52
Video TO SET THE CUSTOM IMAGE EFFECT 1 Press and select ( ) the custom setting your recordings. * Only these digital effects are available in mode. 1 Press guide. to display the joystick If does not appear on the joystick guide, repeatedly push the joystick ( ) toward [Next] to display it. 2 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 53
When you apply an effect, the sound will be recorded normally. • The camcorder retains the last setting used even if you turn off the digital effects or modes). About the Data Code With every scene or photo recorded, the camcorder keeps a data code (date/time of recording, information about the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 54
guide. • The audio level selected will be locked and the audio level adjustment bar will disappear from the indicator. • During manual adjustment, press and push the joystick ( ) toward [ MIC] to return the camcorder both the headphones and the audio/ video output. Before connecting the headphones, - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 55
an optional DM-100 Directional Stereo Microphone or an optional VL-5 Video Light. For details about how to attach and use the accessories, refer also to the instruction manual of the each accessory. * * Only the optional VL-5 Video Light can be used in mode. 1 Pull out the viewfinder. 2 Lift - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 56
video accessories bearing this logo to ensure compatibility with the mini advanced shoe. Attach the optional DM-100 Directional Stereo Microphone to the mini advanced shoe. Refer to Using the Mini Advanced Shoe ( 55). appears. For details about using the microphone, refer to the instruction manual - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 57
. For details about using the video light, refer to the instruction manual of the VL-5. Dividing Scenes You can divide scenes (original scenes only) in order to leave out the best parts and later cut out the rest. 1 Select the original movies index screen. Select the (hard disk) or (memory card - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 58
Video To avoid this, you can use the supplied software ImageMixer 3 to divide and edit scenes. Editing the Playlist: Adding, Moving and Deleting Playlist the Index Screen ( 43). 1 Select the original movies index screen. Select the (hard disk) or (memory card) tab ( 40). 2 Select ( , ) the scene - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 59
NOTES • You can copy scenes from the hard disk to the memory card ( 60) to include in the memory card's playlist also scenes that were originally recorded on the hard disk. • You may not be able to add scenes to the playlist if they were recorded or edited using another device or if there is - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 60
Video Copying Scenes You can copy original movies or the entire playlist only from the hard disk to the corresponding location on the to the memory card. • Scenes that were edited using the supplied software ImageMixer 3 and written back to the camcorder cannot be copied to the memory card. You - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 61
video and printing photos. Basic Recording Taking Photos 1 Set the mode dial to . 2 Turn on the camcorder. By default, photos are recorded on the hard camcorder to vibrations or strong impacts. - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder. - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 62
last setting used even if you set the camcorder to mode. Approximate number of photos available on a memory card Default value Memory card Photo quality1 → Photo size ↓ LW 1920x1080 L 2048x1536 M 1440x1080 SW 848x4802 S 640x480 128 MB 512 MB 1 GB 50 75 150 315 470 925 670 1,000 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 63
option or immediately after recording it, if [Photo Review Time] is set to [ Off]. While reviewing the photo immediately after recording: 1 Push the joystick ( ) toward . 2 Select ( ) [Yes] and press . 1 Set the mode dial to . 2 Turn on the camcorder. 3 Push the joystick ( ) to move between photos - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 64
not recorded with this camcorder. - Images edited on or uploaded from a computer. - Images whose file names have been changed. 1 Press guide. to display the joystick 2 Push the joystick ( ) toward . 3 Select ( ) [ Jump 10 photos] or [ Jump 100 photos]. 4 Jump ( ) the number of photos selected - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 65
a Single Photo 1 Select ( ) the photo you want to delete. 2 Press guide. to display the joystick 3 Push the joystick ( ) toward . 4 Select ( 1 Select the photo index screen. Move the zoom lever toward W and then select the (hard disk) or (memory card) tab ( 40). 2 Select ( , ) the photo you - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 66
see enlarged. To cancel the magnification, move the zoom lever toward W until the frame disappears. 1 Press guide. to display the joystick If does not appear on the joystick guide, push the joystick ( ) toward [Next] to display it. 2 Push the joystick ( ) toward . • Repeatedly push the joystick - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 67
manually adjust the exposure in (auto) mode. - During auto exposure bracketing. - In the [ Fireworks] recording program. - When using the optional VL-5 Video Count Shadows Highlights Drive Mode: Continuous the photo you like the best. POINTS TO CHECK Select series of up to 60 photos as long as - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 68
camcorder is set to mode. Moreover, you can capture the photo at the same time you are recording video and quality selection. The number displayed on the right corner indicates the approximate number of photos that can be the mode, which offers the best quality for photos. • Photos will be recorded on - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 69
for standard shooting conditions, including backlit scenes. The camcorder divides the picture into several areas and the light is Capture Quality] Desired photo quality* FUNC. * The number displayed at the bottom indicates the approximate number of photos that can be recorded with the current - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 70
will permanently erase all recordings, including protected photos. Copying Photos You can copy photos only from the hard disk to the memory card. Copying a Single Photo 1 Select to view the photos recorded on the hard disk. Select the tab ( 40) and move the zoom lever toward T to return to single - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 71
recorded on the hard disk. Move the zoom lever toward W and then select the (hard disk) tab ( camcorder to vibrations or strong impacts. - Do not open the memory card slot cover. - Do not disconnect the power source or turn off the camcorder the camcorder can be used either for shooting video or - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 72
selection screen does not appear every time you connect the camcorder to a printer. • Connection to a PictBridge-compatible printer will not work when the hard disk or memory card contains 1,800 photos or more. For best performance, we recommend keeping the number of photos under 100. 72 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 73
[NR] and [Vivid+NR]. [ ] (Number of copies) Select 1-99 copies. NOTES Print setting options and [Default] settings vary depending on the printer model. For details, refer to the printer's instruction manual. Printing after Changing the Print Settings 1 Press guide. to display the joystick 2 Push - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 74
(paper size, paper type and page layout) Number of copies Print effect Date printing 3 In the camcorder's screen. Solve the problem referring to the error message list ( 113) and to the printer's instruction manual. [x photos/sheet]: Printing multiple photos on the same sheet When using Canon - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 75
from the beginning. • Other printers or if the error still persists with a Canon printer: If printing does not resume automatically, disconnect the USB cable and turn off the camcorder. After a short while, turn on the camcorder and restore the USB connection. IMPORTANT • You may not be able to - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 76
. Print Orders You can mark in advance the photos you want to print and set the desired number of copies as a print order. Later, you can easily print out the print orders by connecting the camcorder to a PictBridge-compatible printer ( 72). You can set print orders for up to 998 photos. Selecting - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 77
2 Open the print menu. FUNC. [ Menu] [ Print] • The print menu appears. • If there are no photos marked with print orders, [No print orders have been set] appears. • Depending on the connected printer, you may be able to change some print settings ( 73). 3 Select ( , . ) [Print] and - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 78
to an external device such as a TV, VCR, or computer. Terminals on the Camcorder HDMI OUT Terminal* Access: Open the rear terminal cover. The HDMI OUT terminal offers a high-quality digital connection that combines audio and video in a single convenient cable. COMPONENT OUT Terminal* Access: Open - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 79
on the settings Output only Connect to a high-definition TV (HDTV) or a standard TV with component video input terminals. Change the following settings on the camcorder: - [Component Output] according to the TV set (standard or high definition) ( 96) - [AV/Headphones] to [ AV] ( 96) Pr - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 80
Standard definition Output only Connect to a standard TV or a VCR with audio/video input terminals. Change the following settings on the camcorder: - -250N Stereo Video Cable (supplied) Yellow White Red VIDEO AUDIO L R Connection Type: Digital data connection Connect to a computer to transfer - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 81
, change the aspect ratio of the TV manually. About the HDMITM connection The HDMI (High-Definition Multimedia Interface) connection ( ) is a convenient alldigital connection using a single cable for both video and audio. When you connect the camcorder to an HDTV equipped with an HDMI terminal - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 82
your video library, editing video and more. For details about installing the software refer to PIXELA ImageMixer 3 SE Installation Guide. Saving your Recordings without a Computer The following options are also available: • Use the optional DW-100 DVD Burner to create high-definition (AVCHD) discs - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 83
AVCHD Camcorder 1 Turn on the camcorder and set it to mode to create high- definition discs of your movies or mode to create Photo DVDs of your photos. • Power the camcorder using the compact power DVD you are creating and the estimated time and number of discs it will require (based on the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 84
USB cable. - Do not disconnect the power source or turn off the camcorder or the DVD Burner. - Do not change the position of the mode dial. • For important information on handling your discs, refer to DW-100 Cautions on handling. Playing back high-definition (AVCHD) discs created with the DW-100 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 85
optional DW-100 DVD Burner and the camcorder also to play back high-definition (AVCHD) discs on a TV. This is very convenient, for example to play back your discs even in a location where an AVCHD-compatible DVD player is not available. 1 Connect the camcorder to the TV. Refer to Connection Diagrams - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 86
pressing . Refer also to the relevant sections in the "Digital Video Software" instruction manual (PDF file). Preparations Install the software before you connect the camcorder to the computer for the first time. (Windows users only: you also need to select CameraWindow's auto-launch setting - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 87
orders - Removing all print orders NOTES • We recommend powering the camcorder using the compact power adapter. • Refer also to the computer's instruction manual. • Users of Windows Vista, Windows XP and Mac OS X: Your camcorder is equipped with the standard Picture Transfer Protocol (PTP - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 88
yet been transferred to the computer. [ Photos with Transfer Orders] Transfers photos marked with transfer orders ( 89). Manual Transfer Options You can return to the transfer menu. NOTES When the camcorder is connected to the computer and the photo selection screen is displayed, press FUNC. to - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 89
transfer orders for up to 998 photos. Selecting Photos to Transfer (Transfer Order) Set the transfer orders before connecting the camcorder to the computer. Marking Single Photos with Transfer Orders 1 Open the photo selection screen. FUNC. [ Transfer Orders] appears on the screen. 2 Select ( ) the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 90
Additional Information This chapter contains troubleshooting advice, screen messages, - Recording Modes Menu item Recording programs Light metering mode White balance Image effects Digital effects Drive mode Setting options [ Programmed AE], [ Shutter-Priority AE], [ Aperture-Priority AE] - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 91
Menu item Setting options Recording mode [ High Quality 24 Mbps], [ High Quality 17 Mbps], [ High Quality 12 Mbps], [ Standard Play 7 Mbps], [ [All Scenes], [All Scenes (this date)], [This Scene], [Selected Scenes] z - 60 Playlist: [No], [Yes] From the index screen: [All Photos], [This Photo], - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 92
zz z- - z z 48 zz - zz - z - 54 -z- * Option available only when the drive mode is set to [ Single]. [Frame Rate]: Selects the frame rate to be used when recording. [ PF30]: 30 frames per second, progressive. Use this frame rate to easily edit your recordings, for example, to post them on the Web - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 93
outlines are emphasized to help you focus manually ( 49). • Using the focus assist been recorded on the hard disk or memory card. • If you press DISP. while reviewing a photo it will indicator indicates the zoom. • When activated, the camcorder will switch automatically to digital zoom when you zoom - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 94
Normal AF]. [Focus Priority]: When the focus priority is activated, the camcorder records a photo only after the focus has been adjusted automatically. You can insufficient lighting. • The setting will not change even if you set the camcorder to mode. mode with [ PF24] frame rate mode As low as - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 95
to high audio Setup Menu item Setting options [Rec Media for Photos] [HDD], [Mem. Card] [Photo Capture Quality] [ Super protocol to use when connecting the camcorder to an external device using the DW-100 DVD Burner. [ Computer/Printer]: To connect to a computer, printer or similar USB peripheral - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 96
the brightness of the playback image on a TV. [Component Output]: You can select the video specifications to use when connecting the camcorder to a high-definition TV using the component video connection. [ 480i]: To use the 480i specification (standard definition). [ 1080i]: To use the full 1080i - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 97
of the playback. You can also adjust the volume using the joystick guide ( 39). [Demo Mode]: The demonstration mode displays the camcorder's main features. It starts automatically when the camcorder is powered with the compact power adapter if you leave it turned on for more than 5 minutes. • To - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 98
to the TV's instruction manual. • Correct operation of the HDMI-CEC function cannot be guaranteed even when connecting the camcorder to compatible TV will automatically turn off the camcorder even if it is recording at the time. [Photo Numbering]: Select the photo numbering method to be used on - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 99
version of the camcorder's firmware. This Battery Info] - [HDMI Status] - Setting options zzzz - zzzz - zzzz - zzzz - [HDD Info]/[Memory Card Info]: Displays a screen where you can verify how much of the hard disk or the memory card is currently in use ( total recording time and total number - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 100
Additional Information [Battery Info]: Displays a screen where you can verify the battery charge (as a percentage) and the remaining recording time ( , mode) or playback time ( , mode). [HDMI Status]: Displays a screen where you can verify the standard of the video output signal from the HDMI - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 101
FIRST" box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists. CHECK THIS FIRST Power supply Is the battery charged? Is the compact power adapter correctly connected to the camcorder? ( 23) Recording Did you turn the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 102
/Stop will not start recording. - You cannot record while the camcorder is writing previous recordings on the hard disk/memory card (while the ACCESS indicator is on or flashing). - The recording media is full or it already contains the maximum number of scenes. Delete some recordings ( 44, 65) or - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 103
flashes in red on the screen. - The camcorder has malfunctioned. Consult a Canon Service Center. Even after stopping recording, the ACCESS indicator does not go off. - The scene is being recorded on the hard disk/memory card. This is not a malfunction. The camcorder is on and the ACCESS indictor has - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 104
power adapter or the battery pack is faulty. Consult a Canon Service Center problem still persists, disconnect the power source and press the RESET button with a pointed item. Pressing the RESET button resets all settings. Video noise appears on screen. - Keep a distance between the camcorder - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 105
Remote Control] to [On]. - Replace the battery of the wireless controller. Connections with External Devices Video noise appears on the TV screen. - When using the camcorder in a room where a TV is located, keep a distance between the compact power adapter and the power or antenna cables of the TV - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 106
with HDMI-CEC the range of functions available differs depending on the type of TV. Refer to the instruction manual of the connected TV. The computer doesn't recognize the camcorder even though the camcorder is connected correctly. - or [USB Connection Type] is set to [DVD Burner]. Set it to - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 107
rated Speed Class 2 or higher. Cannot access the HDD - There is a problem with the hard disk. Cannot communicate with the battery pack. Continue using this battery pack? - You attached a battery pack that is not recommended by Canon for use with this camcorder. Cannot copy - The total size of the - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 108
a computer. Initialize the memory card with this camcorder ( 33). Cannot enter standby mode now - The camcorder cannot enter standby mode if the remaining battery charge is too low. Cannot play back - There is a problem with the hard disk/memory card. Cannot play back due to high temperature - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 109
the camcorder was initialized using a computer. Initialize the memory card with this camcorder ( 33). Cannot record Cannot access the HDD - There is a problem with the hard disk. Cannot record Check the memory card - There is a problem with the memory card. Change the battery pack - Battery pack - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 110
name error - The folder and file numbers have reached their maximum value. Set [Photo Numbering] to [Reset] ( 98) and camcorder to flexible recording mode. button's blue light is on). Press HDD error - There is a problem with the hard disk. Initialize the hard disk ( 33). HDD is full - The hard - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 111
in progress. Do not disconnect the power source. - The camcorder is updating the hard disk/memory card. Do not disconnect the compact power adapter or remove the battery pack. Temperature too high. Turn off the camcorder and wait. - The camcorder has exceeded its operational temperature. Disconnect - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 112
problem persists, contact a Canon Service Center. This photo could not be deleted - Protected photos ( ) cannot be deleted. Remove the protection ( 70). This photo cannot be displayed - You may not be able to display photos taken with other devices or image files created or edited on a computer - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 113
the button, check the print settings. - You attempted to print from a memory card that contains a large number of photos. Reduce the number of photos. File error - You attempted to print a photo that was recorded with another camcorder, has a different compression, or was edited on a computer. 113 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 114
may require repairs. (Canon PIXMA printers: the printer's green power lamp and orange error lamp flash alternately.) - Disconnect the USB cable and turn off the printer. Unplug the printer's power cord from the power outlet and contact the appropriate customer support center or service center. 114 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 115
an error message appears on the printer's operation panel, refer to the printer's instruction manual. • If you cannot solve the problem even after consulting this list and the printer's instruction manual, contact the closest Canon Service Center (refer to the list included with the printer). 115 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 116
. Always turn the camcorder off before removing the battery pack or compact power adapter. • Do not turn off the camcorder while the ACCESS indicator is on or flashing or while the camcorder is in standby mode. While data is being written onto the hard disk, disconnecting the power source or turning - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 117
• Do not use the camcorder at high altitudes. To prevent hard disk damage, do not turn on or use the camcorder at altitudes higher than 3,000 camcorder. If the camcorder does not function properly, consult qualified service personnel. • Handle the camcorder with care. Do not subject the camcorder - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 118
if you attach them to this camcorder or to the optional CG-800 Battery Charger. • We recommend using genuine Canon battery packs bearing the mark. • If you attach to the camcorder battery packs that are not genuine Canon battery packs, will appear and the remaining battery time will not be displayed - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 119
. • Do not leave memory cards in places subject to high humidity and high temperature. • Do not disassemble, bend, drop, or subject battery: Connect the compact power adapter to the camcorder and leave it connected for 24 hours with the camcorder off. Lithium Button Battery WARNING! • The battery - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 120
or memory card, for example by physically damaging it to prevent the leakage of private data. If giving the camcorder to another person, initialize the built-in hard disk or memory card using the [Complete Initialization] option ( 33). Fill it up with unimportant recordings, and then initialize - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 121
, wait for 2 hours before resuming use of the camcorder. Power Sources You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between 100 and 240 V AC, 50/60 Hz. Consult a Canon Service Center for information on plug adapters for - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 122
Light STV-250N Stereo Video Cable IFC-400PCU USB Cable SD/SDHC memory card Card reader/writer AVCHD discs/ Photo DVDs Computer PictBridge- compatible printers * Accessories that are compatible with the Advanced Accessory Shoe cannot be attached to this camcorder. Look for the Mini ADVANCED - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 123
Call or visit your local retailer/dealer for genuine Canon video accessories. You can also obtain genuine accessories for your Canon camcorder by calling: 1-800-828-4040, Canon U.S.A. Information Center. Use of genuine Canon accessories is recommended. This product is designed to achieve excellent - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 124
Using the hard disk Battery pack BP- . 60 min. 120 min. 190 min. 115 min. 245 min. 290 min. 175 min. 380 min. 95 min. 60 min 60 min. 130 min. 200 min. 120 min. 265 min. 295 min. 180 min. 380 min. 95 min. 60 min. 130 min. 200 min. 120 min. 265 min. 295 min. 180 min. 385 min. 95 min. 60 min - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 125
all-digital connection, allowing you to enjoy playback at the highest quality. This cable sends both video and audio signals. VL-5 Video Light This video light enables you to record brightly in color even in dark places. It attaches to the camcorder's mini advanced shoe for cable-free operation. 125 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 126
Microphone This highly sensitive, super-directional microphone attaches to the camcorder's mini camcorder bag with padded compartments and plenty of space for accessories. This mark identifies genuine Canon video accessories. When you use Canon video equipment, we recommend Canon-brand accessories - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 127
Product Codes Provided Accessories CA-570 Compact Power Adapter BP-807 Battery Pack WL-D88 Wireless Controller CTC-100 Component Cable STV-250N Stereo Video Cable IFC-400PCU USB Cable Optional Accessories BP-808 Battery Pack BP-819 Battery Pack BP-827 Battery Pack CG-800 Battery Charger TL-H37 Tele- - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 128
x 480 pixels Simultaneous recording: 1920 x 1080, 848 x 480 pixels 1080/60i2 Recording Media Built-in hard disk: 120 GB, SD or SDHC memory card (not included) 60 GB Maximum Recording Time (approximate figures) Built-in hard disk: MXP mode: 11 hr. 5 min. FXP mode: 15 hr. 45 min. XP+ mode: 21 - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 129
mm stereo minijack -57 dBV (with 600 ohm microphone) / 5 kohms or more 7.4 V DC (battery pack), 8.4 V DC (compact power adapter) 3.8 W (LCD screen, normal brightness, recording on the hard disk) 3.7 W (LCD screen, normal brightness, recording on a memory card) 3.7 W (viewfinder, normal brightness - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 130
camcorder 121 Aperture (f number Drive mode 67 Drop sensor 99 DVD authoring 82 E EASY mode 27 Error messages 107 Exposure 48 F Fireworks (recording program 45 Flash 66 Flexible recording 27 Focus Assist functions 49 Focus priority 94 Manual 49 Frame rate 47, 92 FUNC. menu 28, 90 H Hard - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 131
time 36 Remote sensor 25 RESET 104 Reviewing Movies (Record review 37 Photos 93 S Screen icons 20 SD/SDHC memory card 31 Searching scenes by date 41 Selecting recordings 43 Selecting the media for playback 40 for recording 33 Self timer 48 Serial number 18 Setup menus 29, 92 Shutter - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 132
45 Spotlight (recording program 45 Sunset (recording program 45 T Telephoto 36 Timeline 42 Transfer order 89 Transferring to a computer Movies 82 Photos 86 Tripod 117 Troubleshooting 101 Tv (recording program 46 U USB terminal 78 V Viewfinder 35 Volume 39, 97 W White balance 50 Wide - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 133
MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 134
abnormally frequent service problems; iii) repairs or services performed by any party other than a Canon Service Facility; iv) defective batteries or any exposure to water, sand or dirt; v) shipping (claim must be presented to the shipper); (b) Any serial number on the video equipment is altered - Canon VIXIA HG21 | VIXIA HG20 / VIXIA HG21 Instruction Manual - Page 135
, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong For support concerning Pixela ImageMixer 3 SE, please call Pixela customer support (details in the PIXELA ImageMixer 3 SE Installation Guide). Pour le support technique concernant Pixela ImageMixer 3 SE, veuillez appeler le service clientèle de
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