Canon XA10 XA10 Instruction Manual - Page 162

Picture and Sound - external mic problems

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Troubleshooting 162 The red ON/OFF (CHG) indicator flashes very slowly ( one flash at 2-second intervals). - The temperature of the battery pack is outside its operating range (approximately 0 - 40 °C (32 - 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try charging it again. - Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and 104 °F). - The battery pack is damaged. Use a different battery pack. o appears on the screen - The LOCK switch on the Eye-Fi card is set to prevent accidental erasure. Change the position of the LOCK switch. - An error occurred when trying to access control data on the Eye-Fi card. Turn the camcorder off then on again. If the icon appears often, there might be a problem with the Eye-Fi card. Contact the card manufacturer's customer care. Picture and Sound The screen appears too dark. - The LCD screen was dimmed. Hold h pressed down for 2 seconds to restore the LCD screen to its previous brightness setting. Screen displays turn on and off repeatedly. - The battery pack is exhausted. Replace or charge the battery pack. - Remove the battery pack and reattach it correctly. Abnormal characters appear on the screen and the camcorder does not operate properly. - Disconnect the power source and reconnect it after a short time. If the problem still persists, remove the battery pack and disconnect all other power sources from the camcorder. Then, press the RESET button with a pointed object to reset all the camcorder's settings to default values. Video noise appears on screen. - Keep a distance between the camcorder and devices that emit strong electromagnetic fields (plasma TVs, cellular phones, etc.). Horizontal bands appear on the screen. - This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent, mercury or sodium lamps. To reduce the symptoms, set the recording program to [Programmed AE] or [Shutter-Pri. AE] (0 62). This is not a malfunction. No picture appears on the viewfinder. - Pull out the viewfinder to activate it. - No picture will be output to the viewfinder if a cable is connected to the HDMI OUT, COMPONENT OUT or AV OUT/X terminal in playback mode. Remove the cable. Viewfinder picture is blurred. - Adjust the viewfinder with the dioptric adjustment lever (0 25). Audio cannot be recorded. - When using a microphone connected to the MIC terminal, make sure the microphone is turned on. Also, make sure its battery is not exhausted. - The audio input switch is not set correctly (0 73) or the audio recording level is not set correctly (0 76). - An external microphone that requires phantom power is connected to the XLR terminal. Set the XLR terminal switch to MIC+48V (0 75).

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Troubleshooting
162
The red ON/OFF (CHG) indicator flashes very slowly (
one flash at 2-second
intervals).
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C (32
– 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try charging
it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and
104 °F).
- The battery pack is damaged. Use a different battery pack.
o
appears on the screen
- The LOCK switch on the Eye-Fi card is set to prevent accidental erasure. Change the position
of the LOCK switch.
- An error occurred when trying to access control data on the Eye-Fi card. Turn the camcorder
off then on again. If the icon appears often, there might be a problem with the Eye-Fi card.
Contact the card manufacturer’s customer care.
Picture and Sound
The screen appears too dark.
- The LCD screen was dimmed. Hold
h
pressed down for 2 seconds to restore the LCD
screen to its previous brightness setting.
Screen displays turn on and off repeatedly.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camcorder does not operate properly.
- Disconnect the power source and reconnect it after a short time. If the problem still persists,
remove the battery pack and disconnect all other power sources from the camcorder. Then,
press the RESET button with a pointed object to reset all the camcorder’s settings to default
values.
Video noise appears on screen.
- Keep a distance between the camcorder and devices that emit strong electromagnetic fields
(plasma TVs, cellular phones, etc.).
Horizontal bands appear on the screen.
- This is a phenomenon typical of CMOS image sensors when recording under some types of
fluorescent, mercury or sodium lamps. To reduce the symptoms, set the recording program to
[Programmed AE] or [Shutter-Pri. AE] (
0
62). This is not a malfunction.
No picture appears on the viewfinder.
- Pull out the viewfinder to activate it.
- No picture will be output to the viewfinder if a cable is connected to the HDMI OUT,
COMPONENT OUT or AV OUT/
X
terminal in playback mode. Remove the cable.
Viewfinder picture is blurred.
- Adjust the viewfinder with the dioptric adjustment lever (
0
25).
Audio cannot be recorded.
- When using a microphone connected to the MIC terminal, make sure the microphone is turned
on. Also, make sure its battery is not exhausted.
- The audio input switch is not set correctly (
0
73) or the audio recording level is not set
correctly (
0
76).
- An external microphone that requires phantom power is connected to the XLR terminal. Set the
XLR terminal switch to MIC+48V (
0
75).