Canon imageCLASS D420 imageCLASS D480 Basic Operation Guide - Page 206

Error Codes

Page 206 highlights

Error Codes Error Codes An error code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an error occurs. Troubleshooting For details on reports, see "Introduction of the Machine," in the e-Manual. See the table below for individual error codes. Error Code 00A0 00A1 00FF 0001 0070 0071 0080 008D Description Transmission was manually canceled on the machine. There is a document jam. All redialing attempts have failed. The sender may not be using a G3 fax machine. Reception was manually canceled on the machine. The machine's memory is full. The recipient's machine did not respond within 35 seconds. The recipient's machine has run out of paper. Action Resend the document if necessary. Clear the document jam. Check if the recipient's number is correct or the telephone cable is properly connected, and try again. Make sure the sender's machine is compatible with your machine. Ask the sender to resend the document if necessary. Print, send, or delete any documents stored in memory. Resend the document. Ask the other party to check their machine. If you are making an overseas call, add a pause to the number. Ask the recipient to make sure that paper is loaded in their machine. 11-13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236

11-13
Troubleshooting
Error Codes
Error Codes
An error code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an
error occurs.
For details on reports, see “Introduction of the Machine,” in the e-Manual.
See the table below for individual error codes.
Error Code
Description
Action
00A0
Transmission was manually canceled on the
machine.
Resend the document if necessary.
00A1
There is a document jam.
Clear the document jam.
00FF
All redialing attempts have failed.
Check if the recipient’s number is correct or the
telephone cable is properly connected, and try
again.
0001
The sender may not be using a G3 fax machine.
Make sure the sender’s machine is compatible
with your machine.
0070
Reception was manually canceled on the
machine.
Ask the sender to resend the document if
necessary.
0071
The machine’s memory is full.
Print, send, or delete any documents stored in
memory.
0080
The recipient’s machine did not respond within
35 seconds.
Resend the document. Ask the other party
to check their machine. If you are making an
overseas call, add a pause to the number.
008D
The recipient’s machine has run out of paper.
Ask the recipient to make sure that paper is
loaded in their machine.