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Canon imageCLASS MF4350d imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation - Page 221

Paper Jam, Open Rear Cover, Please Wait, Remove Mp Paper, Set Paper Again, System Error

UPC - 013803092097

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Error Messages Message PAPER JAM PAPER JAM OPEN REAR COVER PLEASE WAIT REMOVE MP PAPER SET PAPER AGAIN SET TONER AGAIN SYSTEM ERROR EXXX WRONG PASSWORD Description Paper jams have occurred in the machine. appears alternately. Paper jams have occurred in the machine. appears alternately. This message appears when turning on the main power switch, or when the machine is not ready for printing. Paper is loaded in the multi-purpose tray. Paper is not loaded properly, or the toner cartridge is not set. A system error has occurred. will be a three-digit code that indicates a particular type of error. The memory lock reception password or system password you entered is incorrect. Action Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume the current job. Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume the current job. Wait until the message disappears. Remove the paper from the multi-purpose tray. The machine will not print faxes, reports, or lists when paper is loaded in the multipurpose tray. They will be stored in memory. Load paper properly. (For instructions on how to load paper in the paper cassette or multipurpose tray, see "Loading Paper," on p. 2-8.) Set the toner cartridge in the machine (see "Set Up the Machine," in the Starter Guide or "Setting Up the Machine," in the e-Manual). Turn OFF the main power switch, wait for more than 5 seconds, then turn it ON again. If the message persists, turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. Enter the correct password. For details, see "Receiving Documents in Memory without Printing Out (Memory Lock Reception)," on p. 5-41 or "Security," in the e-Manual. Troubleshooting 11-18

Section	Page
Manuals for the Machine	2
Contents	5
Preface	9
Available Features	9
How to Use This Guide	10
Symbols Used in This Manual	10
Keys and Buttons Used in This Manual	10
Abbreviations Used in This Manual	10
Illustrations Used in This Manual	11
Safety Precautions	12
Important Safety Instructions	12
Handling and Maintenance	12
Location	13
Power Supply	15
Telephone Equipment	15
Customer Support (U.S.A.)	15
Customer Support (Canada)	15
Legal Notices	16
IPv6 Ready Logo	16
Trademarks	16
Copyright	17
Third Party Software	18
The Software Subjected to the Other Conditions	19
Disclaimers	19
For CA, USA only	19
Legal Limitations on the Usage of Your Product and the Use of Images	19
FCC (Federal Communications Commission)	20
Users in the U.S.A.	21
Users in Canada	23
Utilisation au Canada	25
Laser Safety	27
CDRH Regulations	27
1 Before Using the Machine	28
Machine Components	29
External View (Front)	29
External View (Back)	31
Operation Panel	34
Main Operation Panel	34
Fax Operation Panel	36
Display (Standby Mode)	37
Copy Mode	37
Fax Mode	37
Scan Mode	37
Toner Cartridge	38
Maintaining the Toner Cartridge	39
Checking the Toner Level	39
Entering Characters	41
Telephone Line Settings	42
Timer Settings	43
Setting the Sleep Mode	43
Setting the Daylight Saving Time	44
2 Documents and Print Media	46
Documents Requirements	47
Scanning Area	48
Placing Documents	49
On the Platen Glass	49
In the ADF	50
Paper Requirements	51
Printable Area	52
Loading Paper	53
In the Paper Cassette	53
In the Multi-Purpose Tray	56
Setting Paper Size and Type	59
For the Paper Cassette	59
For the Multi-Purpose Tray	60
3 Registering Destinations in the Address Book	62
About the Address Book	63
Storing/Editing One-Touch Keys	64
Registering One-Touch Keys	64
Editing One-Touch Keys	64
Erasing One-Touch Keys	65
Storing/Editing Coded Dial Codes	67
Registering Coded Dial Codes	67
Editing Coded Dial Codes	67
Erasing Coded Dial Codes	68
Storing/Editing Recipients for Group Dialing	70
Registering Group Addresses	70
Adding New Destination to Group	71
Deleting Destination from Group	71
Changing Group Name	72
Deleting Group Addresses	72
4 Copying	74
Overview of Copy Functions	75
Basic Copying Method	77
Canceling Copy Jobs	78
Selecting Image Quality	79
Adjusting Density	81
Adjusting Automatically	81
Adjusting Manually	82
Enlarge/Reduce Images	83
Preset Zoom	83
Custom Copy Ratio	84
Collating Copies	86
Multiple Documents onto One Sheet (2 on 1)	88
2 on 1 Combination	88
Copying ID Card	89
2-Sided Copying	91
1 to 2-Sided Copying	92
2 to 2-Sided Copying (MF4380dn Only)	93
2 to 1-Sided Copying (MF4380dn Only)	94
Selecting Paper Size Group	95
Changing Standard Mode	96
Printing a Sample Page	97
Viewing Copy Settings	98
5 Fax	100
Overview of Fax Functions	101
Introduction to Using Fax Functions	103
Methods for Receiving Faxes	103
Selecting the Receive Mode	109
Setting the Current Date and Time	110
Setting the Type of Telephone Line	110
Registering the Machine’s Name	111
Registering Your Machine’s Fax Number	111
Sending Fax Documents	112
Basic Methods for Sending Faxes	112
Calling the Recipient before Sending Fax Documents (Manual Sending)	112
Switching Temporarily to Tone Dialing	113
Dialing an Overseas Number (With Pauses)	114
Basic Methods for Sending PC Faxes	115
Canceling Sending Fax Documents	116
Specifying Destinations	117
Specifying a New Fax Number	117
Using the One-Touch Keys	118
Using Coded Dial Codes	118
Using the Group Addresses	119
Using the Address Book Key	119
Sending Documents to More Than One Location (Broadcasting)	120
Adjusting Density	122
Selecting Image Quality	123
2‑Sided Document (MF4380dn Only)	124
Redialing When the Line Is Busy	125
Redialing Manually	125
Redialing Automatically	125
Checking the Dial Line before Sending	127
Changing Standard Mode	128
Send Start Speed	129
Printing Received Documents on Both Sides of Paper	130
Reducing a Received Document	131
Printing Footer Information on a Received Document	132
Specifying the Way of Printing When Toner Runs Out	133
Setting the Incoming Ring	134
Receiving Documents Manually with an External Telephone (Remote RX)	135
Activating the Remote Reception	135
Receiving Documents with the Remote Reception	136
Selecting the Receive Mode for Printing	137
Rejecting Incoming Faxes from the Unidentified Senders	138
Receive Start Speed	139
Receiving Documents in Memory without Printing Out (Memory Lock Reception)	140
Printing All Documents Stored in the Memory Lock Reception Mode	142
Forwarding Received Fax Documents in Memory	143
Checking/Changing the Status of Fax Documents in Memory	144
Checking/Deleting Fax Transmission Documents	144
Checking/Deleting Fax Reception Documents	145
Checking the Fax Log	145
6 Printing	146
Overview of the Print Functions	147
Introduction to Using Print Functions	149
Printing Documents from a Computer	150
Scaling Documents	152
Printing Multiple Pages on One Sheet	154
2-Sided Printing	155
Checking and Canceling Print Jobs	156
7 Scanning	158
Overview of Scanner Functions	159
Introduction to Using Scanner Functions	160
For Scanning Documents to a Computer Connected with USB Cable	160
For Scanning Documents from a Networked Computer (MF4380dn/MF4370dn Only)	160
Basic Scanning Operations	161
Scanning Documents to a Computer Connected with USB Cable	161
Scanning Documents from a Networked Computer (MF4380dn/MF4370dn Only)	161
Canceling Scan Jobs to a Computer Connected with USB Cable	162
8 Network (MF4380dn/MF4370dn Only)	164
Flowchart for Setting Up Network	165
What is the Network?	166
Overview of Network Functions	167
9 Settings from a PC (MF4380dn/MF4370dn Only)	168
Overview of Remote UI	169
Starting the Remote UI	171
10 Maintenance	174
Cleaning the Machine	175
Exterior	175
Interior	175
Fuser Roller	178
Scanning Area	179
Replacing the Toner Cartridge	182
When a Message Appears	182
Redistributing Toner	183
Replacing the Toner Cartridge with a New One	185
Recycling Used Cartridges	190
The Clean Earth Campaign - The Canon Cartridge Return Program	190
U.S.A. PROGRAM	191
Canadian Program – Programme au Canada	194
Transporting the Machine	196
For MF4380dn/MF4370dn	196
For MF4350d	199
11 Troubleshooting	204
Clearing Jams	205
Document Jams	205
Paper Jams	208
Error Messages	219
Error Codes	222
If <LOAD CORRECT PAPER> is displayed	223
Reloading the Paper	223
Changing the Paper Size Setting	223
If a Power Failure Occurs	224
If You Cannot Solve a Problem	225
Customer Support (U.S.A.)	225
Customer Support (Canada)	225
12 Machine Settings	226
Machine Settings	227
Printing USER DATA LIST	227
Accessing the Setting Menu	227
Setting Menu	228
VOLUME CONTROL SETTINGS	228
BROADCAST	228
COMMON SETTINGS	228
COPY SETTINGS	229
FAX SETTINGS	230
ADDRESS BOOK SET.	231
PRINTER SETTINGS	231
TIMER SETTINGS	232
ADJUST./CLEANING	233
REPORT SETTINGS	233
SYSTEM SETTINGS	234
13 Appendix	244
Specifications	245
General	245
Copier	246
Printer	246
Scanner (Scanning via USB)	246
Scanner (Scanning via Network)	246
Facsimile	247
Telephone	247