Canon imageFORMULA CR-50 User Guide
Canon imageFORMULA CR-50 Manual
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- Canon imageFORMULA CR-50 | User Guide - Page 1
RP10 User Manual Please read this manual before operating this printer. - Canon imageFORMULA CR-50 | User Guide - Page 2
in accordance with the instructions, may cause harmful manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon service. For more information regarding return and recycling of WEEE products, please visit www.canon - Canon imageFORMULA CR-50 | User Guide - Page 3
and other countries. • Other product and company names herein are, or may be, the trademarks of their respective owners. Copyright Copyright 2017 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or - Canon imageFORMULA CR-50 | User Guide - Page 4
for purchasing Canon Thermal Receipt Printer RP10. The RP10 is a compact high speed thermal receipt printer that supports high speed printing operations, maintenance, troubleshooting, etc. User Manual is included as a PDF file on the CD-ROM*. You need Acrobat Reader to view the manual. (You can - Canon imageFORMULA CR-50 | User Guide - Page 5
Used in This Manual 4 Important Safety Instructions 6 Handling 6 16 Connecting to a Wired LAN (CR-150N/CR-120N only)........ 16 Connecting the Power Cord 17 Troubleshooting 28 When the Printer is Not Recognized 28 Feeding Trouble 28 Printing Trouble 28 Software Installation Trouble - Canon imageFORMULA CR-50 | User Guide - Page 6
Safety Instructions Handling outlet. Contact your local authorized Canon dealer or service representative to have the printer serviced. ■ Before you move the or electrical shock. ■ Do not place objects other than the Check Reader CR-150/CR-120 on the printer, as these objects may tip or fall over, - Canon imageFORMULA CR-50 | User Guide - Page 7
(3.9") 100 mm (3.9") 100 mm (3.9") When installing the Check Reader CR-150/CR-120 on top of the printer, make sure that the paper output sections of both the Document Feeder of the CR-150/CR-120 and the RP10 face in the same direction, as shown below - Canon imageFORMULA CR-50 | User Guide - Page 8
is rated for the current requirements of the printer. • If you are unsure of anything relating to the power supply, contact your local authorized Canon dealer or service representative for further information. • Never place an object on top of the power cord or step on the power cord. • Never bundle - Canon imageFORMULA CR-50 | User Guide - Page 9
everything shown below. Check every item you have removed from the box. If any items are missing, contact your local authorized dealer. Setup Guide Power Cord*1 RP10 Warranty Card*2 USB Cable Disc*3 *1 The power cord varies, according to the country of purchase. *2 For the United States and - Canon imageFORMULA CR-50 | User Guide - Page 10
Part Names Front View Thermal Head This applies prints paper. Paper Sensor This sensor detects the status of paper. Platen Roller To feed paper. Warning Label This shows warning when using printer. Paper Output Section Status LED Displays status of the printer. Paper Cover Cover Open Lever To - Canon imageFORMULA CR-50 | User Guide - Page 11
Exterior Dimensions Units: millimeters (units in parenthesis are inches) 370 mm (14.6") (with the Paper Cover open) Status LED The Status LED on the front of the printer shows the status of the printer. The colors and patterns of the light indicate the following. Ready state: Lit green No paper: - Canon imageFORMULA CR-50 | User Guide - Page 12
Preparing the Printer Loading the Paper Cautions Regarding Paper • Use roll paper having a φ15 inner diameter or greater (with no core) and a φ83 outer diameter or smaller. • Depending on the usage environment or paper conditions, even when using recommended paper, sticking (a phenomenon where paper - Canon imageFORMULA CR-50 | User Guide - Page 13
Loading Paper A Connect the supplied power cord and press the Power Button to turn ON the power. C Load paper in the right direction in the printer. NOTE When you turn ON the power, the Status LED is lit green. B Push the Cover Open Lever down to open the Paper Cover. IMPORTANT Be careful not to - Canon imageFORMULA CR-50 | User Guide - Page 14
the Software RP10 Configuration is the software necessary to use the RP10, and is available on the Canon website. For the latest software support information, go to the Products page on the Canon website. The software includes the following drivers, and you can specify one to use. (See "Setting RP10 - Canon imageFORMULA CR-50 | User Guide - Page 15
program or system resident program is running, close it in advance. B Download usable software from the Canon website. IMPORTANT Once any version of the software is installed, you need to uninstall it before the following sections. D Follow the on screen instructions to complete installation. 15 - Canon imageFORMULA CR-50 | User Guide - Page 16
and the computer with the USB cable provided or a Hi-Speed USB 2.0 cable. Type A Plug Type B Plug Connecting to a Wired LAN (CR-150N/ CR-120N only) Connecting the CR-150N/CR-120N to the printer makes it possible for computers connected to the LAN to use it for printing. Use a LAN cable to connect - Canon imageFORMULA CR-50 | User Guide - Page 17
or is lit red even when the paper is properly loaded, there is a problem with the printer. Turn OFF the power, and contact your local authorized Canon dealer or service representative to have the printer serviced. WARNING If you hear strange sounds, detect smoke or abnormal heat, sense a vibration - Canon imageFORMULA CR-50 | User Guide - Page 18
NOTE Turning OFF the Power Press and hold the Power Button to turn off the power. Setting RP10 Configuration To use the printer, you must specify the COM port, driver, and paper that you want to use with RP10 Configuration. A Immediately after the software installation, RP10 Configuration starts - Canon imageFORMULA CR-50 | User Guide - Page 19
the ones described in this manual. Refer to the Windows 8.1/10 "Help and Support Center" to select [Run]. 2) Click [CANON RP10], and [RP10 16) and the STATUS LED (see p. 17). [Ethernet] Manually enter the IP address of the CR-150N/CR-120N connected with the RP10. Click [Test] to check if the - Canon imageFORMULA CR-50 | User Guide - Page 20
the printer driver. A Click the [Run Utility] button on the RP10 Configuration dialog box. (See step [3] in "Setting RP10 Configuration" on p. 18.) The Canon RP10 Utility dialog box appears. [Layout] tab Specify the page orientation. 1 2 See p. 22 3 See p. 22 If you click [Advanced] here, a new - Canon imageFORMULA CR-50 | User Guide - Page 21
[Extended Settings1] tab Specify the print settings and whether to detect the marks on the printed page. [Mark Detection settings] [Mark Detection] Specify how to detect the mark when using paper with a mark. When you select [Each page], mark detection is performed for each page, and then paper is - Canon imageFORMULA CR-50 | User Guide - Page 22
[End of page] Specify the paper feed volume at the end of a print page in the range of 0 to 255. Unit: dot per line (1 mm = 8 dots per line) [End of document] Specify the paper feed volume at the end of a document in the range of 0 to 255. Unit: dot per line (1 mm = 8 dots per line) [Paper Cut - Canon imageFORMULA CR-50 | User Guide - Page 23
Cautions When Printing • Do not touch or pull paper during printing. Printing may not be performed properly, or paper jams may occur inside the printer. • Do not cover the paper output section during printing. Doing so may result in paper jams. • Do not apply external impact during printing. Doing - Canon imageFORMULA CR-50 | User Guide - Page 24
Maintenance This chapter describes to clean and maintain the printer. Daily Cleaning To ensure high-quality printing, regularly clean your RP10 as described below. About Cleaning Frequency It is recommended that you clean the printer at regular intervals However, if paper chips, foreign substances, - Canon imageFORMULA CR-50 | User Guide - Page 25
Thermal Head When using the printer with paper chips, foreign substances, or hand fats adhering to the thermal printhead, the function of the thermal printhead or Platen Roller may be deteriorated. If they adhere to the thermal printhead, follow the steps below to clean it. CAUTION Do not touch the - Canon imageFORMULA CR-50 | User Guide - Page 26
that the printer is functioning properly. Platen Roller If foreign substances such as paper chips adhere to the Platen Roller, paper feed or print quality problems may occur. If they adhere to the Platen Roller, follow the steps below to clean it. IMPORTANT • Do not wipe off the yellow grease - Canon imageFORMULA CR-50 | User Guide - Page 27
outside of the paper output section, and close the Paper Cover. D Turn ON the printer. If the Status LED is lit red, there may be a problem with the cutter. E Press the Paper Cutter Button to cut off the creased portion. Removing Paper Jammed in the Auto Cutter Section A Push the Cover - Canon imageFORMULA CR-50 | User Guide - Page 28
Troubleshooting computer. (See p. 14) If the problem persist, check if the printer driver is guaranteed. Contact your local authorized Canon dealer for more detailed information. printer. Remove the USB hub to use the printer. Feeding Trouble Cause Remedy Paper is not fed. A paper jam occurs - Canon imageFORMULA CR-50 | User Guide - Page 29
. 5. If [Startup type] is set to [Manual] in the [Print Spooler Properties] screen, set it to [Automatic] and then click the [Start] button under [Service status] to change the status to "Started". Damper spring Software Installation Trouble Cause Remedy The "Invalid Argument" message appeared - Canon imageFORMULA CR-50 | User Guide - Page 30
, click the [Start] button and then [Control Panel]. B Click [Uninstall a program]. The [Uninstall or change a program] dialog box appears. C Click [Canon RP10 Driver] or [CEI USBCOM driver Uninstaller] in the list of programs, and click [Uninstall]. The delete confirmation screen appears. D Click - Canon imageFORMULA CR-50 | User Guide - Page 31
Appendix About Preprinted Paper When preprinting paper with the mark for position detection or a logo, note the following precautions. About Mark For Position Detection Print the mark for position detection on the heat-sensitive side of paper, as shown in the illustration below. The mark size - Canon imageFORMULA CR-50 | User Guide - Page 32
Others • When using a UV lamp frequently, take extra care about paper shrinking due to heat (in the feeding/sub-feeding (paper width) directions), or about color fogging. • The paper surface is slippery. Apply slightly stronger drive roller pressing force. • If you want a higher PCS value for the - Canon imageFORMULA CR-50 | User Guide - Page 33
80+0, -1 mm Up to φ83 mm φ8 mm or more 60 to 100 µm Option Top board (Product Code: 3107C001) This is an accessory used for installing a CR-50/80 Check Scanner on the printer. 33 - Canon imageFORMULA CR-50 | User Guide - Page 34
Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik i㶆aretleri [English] [Français] [ - Canon imageFORMULA CR-50 | User Guide - Page 35
[English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] Switch (Push-On/Push-Off) Commutateur (Appuyer pour mettre en marche/Appuyer pour arrêter) Interruttore a pulsante bistabile (On/Off) Schalter (Ein- und Ausschalten durch Drücken) Interruptor (pulsado para encendido/apagado) - Canon imageFORMULA CR-50 | User Guide - Page 36
[English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC symbol Indicates direct current Symbole CC Indique qu'il s'agit de courant continu Simbolo corrente continua (C.C.) Indica la corrente continua Gleichstrom-Symbol Kennzeichnet Gleichstrom Símbolo CC Indica - Canon imageFORMULA CR-50 | User Guide - Page 37
AUSTRALIA PTY. LTD. BUILDING A, THE PARK ESTATE, 5 TALAVERA ROAD, MACQUARIE PARK, NSW 2113, AUSTRALIA CANON SINGAPORE PTE. LTD. 1 FUSIONOPOLIS PLACE, #15-10, GALAXIS, SINGAPORE 138522 CANON INDIA PVT. LTD 7TH FLOOR, TOWER B DLF CYBER TERRACES DLF PHASE III GURGAON-122002 HARYANA, INDIA PUB. 6T3
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Please read this manual before operating this printer.
User Manual
RP10