Canon imageFORMULA DR-X10C II User Guide

Canon imageFORMULA DR-X10C II Manual

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  • Canon imageFORMULA DR-X10C II | User Guide - Page 1
    User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
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    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. ONE CANON PARK,
  • Canon imageFORMULA DR-X10C II | User Guide - Page 3
    household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment. the safety regulations in each sales region of the Document Scanner. DR-X10C: Model M11063 Reproduction Warning This device is designed to be used
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    Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC. • Microsoft, Windows, PowerPoint, and SharePoint are registered trademarks or trademarks of Microsoft Corporation in the United States and other
  • Canon imageFORMULA DR-X10C II | User Guide - Page 5
    items listed below are missing or damaged, contact your local authorized Canon dealer or service representative. Main Unit Power Cord (Length: 1.5 m) USB Cable (Length: 2 m) Pickup Roller Feed Roller Setup Guide DR-X10C Setup Disc Roller Cleaning Sheets (x4) Cleaning Cloth (x1) Warranty
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    necessary for using the scanner from the supplied Setup Disc. ● CaptureOnTouch This is a dedicated scanning application for DR Series scanners. ● Scanner driver This is the scanner driver for this product. ● Barcode module/ 2D code module Module to recognize during scanning barcodes or 2D codes
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    STEP 2 Installing the Rollers Install the supplied pickup roller and feed roller in the scanner. IMPORTANT • The pickup roller and feed roller are installed in the following locations after opening the upper unit. 2 Hold the roller cover as shown, and lower it toward you. Pickup Roller Feed
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    4 Push the lock lever for the feed roller down (A) and to the right (B). 6 Push the lock lever for the feed roller to the left (A) and up (B) to lock the feed roller in place. 5 Align the notches in the shaft of the feed roller with the pins on the shaft in the scanner, and place the feed roller
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    8 Carefully lower the upper unit (A). Press down on both sides of the upper unit to ensure that it is securely closed (B). 9
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    To use the DR-X10C, your computer latest software support information, go to the Products page on the Canon website. Other USB 2.0 driver provided by Microsoft. Contact your local authorized Canon dealer for follow the procedure in the manual for the SCSI card and the computer that you are using
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    SCSI cable you can use is determined by the SCSI standards. Refer to the manual for the SCSI card you are using for more information. • If the scanning speed may vary, depending on the scan settings. • The ISIS/TWAIN Drivers provided with the scanner do not necessarily operate on all ISIS- or TWAIN
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    3 Click [Install]. 5 Click [Exit] to finish installing the software. 4 Follow the instructions on the screen to complete installation. * Download the latest software from the Canon website. Hint Depending on your system environment, your web browser may start up full screen during installation.
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    STEP 4 Connecting the Scanner to the Computer There are two methods for connecting the DR-X10C scanner to a computer: a USB connection to a standard USB port built in to the computer, or SCSI connection to a SCSI card installed in an expansion slot
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    Using a USB Connection 1 Connect the supplied power cord into the power connector on the back of the scanner. (A) 2 Connect the power cord into an AC outlet. (B) 120 V Type Using a SCSI Connection IMPORTANT Make sure that the computer is turned OFF before connecting the SCSI cable. If the cable is
  • Canon imageFORMULA DR-X10C II | User Guide - Page 15
    scanner incorporates a SCSI terminator which is permanently set to ON. When using a daisy-chain configuration with other SCSI devices, make sure that the DR-X10C scanner is connected as the last device in the chain. Set the terminators of all other devices to OFF. IMPORTANT IMPORTANT Observe the
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    STEP 5 Turning the Power ON The power of the scanner can be turned ON and OFF with the power switch on the front of the scanner. 1 Make sure that the scanner and computer are connected properly. 2 Press the power switch. Hint • Depending on your country or region, the Auto Power OFF function may
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    • When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows. If the taskbar icon appears as , the scanner is not properly connected to the computer. Check the power switch and the USB cable. Turning Off the Power Press the power switch again
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    Thank you for purchasing the Canon imageFORMULA DR-X10C. Please read the following manuals carefully and familiarize yourself with manuals. ● Setup Guide This describes setup procedures for the scanner. Read this manual when you first use the scanner. ● User Manual (this manual) This manual
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    In Windows 8.1, it is registered at the following location. Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning concerning operations that may
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    Skewed Documents, and Staples ..... 56 Handling a Double Feed 58 About the Canon imageFORMULA Driver Setting Tool 61 What is Canon imageFORMULA Driver Setting Tool?.......... 61 Start-up of the Canon imageFORMULA Driver Setting Tool 61 Other Functions 62 Other Functions and Settings 62 Function
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    Troubleshooting 110 Trouble Categories 110 Problem and Solution 110 Uninstalling the Software 115 Appendix 116 Specifications 116 Unit Specifications 116 Options 118 Consumables 119 External Dimensions 120 Option Specifications 121 Imprinter Specifications 121 Thin Paper Kit for DR-X10C
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    Before You Start Using the Scanner Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this
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    the power cord can be disconnected easily in an emergency. ● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. Moving the Scanner ● The scanner weights about 86 lbs (39 kg). To lift or move the scanner
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    use the scanner, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information. ● Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever
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    ● Be careful when placing paper in the scanner and when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. Disposal When disposing of this scanner, make sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner. 25
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    of the DR-X10C are described below White, Error Diffusion, Advanced Text Enhancement, Advanced Text Enhancement II, 256-Color Grayscale, and 24-Bit Color. * Background" on p. 68.) ● Freely Adjustable Document Guides The left and right document guides can be adjusted so that documents can be
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    Detection Functions ● Auto Image Type Detection The scanner automatically detects whether documents are in black and white or color. ● Auto Paper Size Detection The document page size is detected before scanning. Fixed-Size Scanning Auto-Size Detection Scanning ● Skew Detection Function The
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    sides of a document and skips saving the image of any side it determines to be a blank page. Front and Back Images Reconstructed Image * Folio Scan supports up to A1-size (23.4" × 33.1" (594 × 841 mm)) documents when used together with the Long Document Mode. ● MultiStream Function The scanner
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    Imprinter can be used together. ● Patchcode Support (Option) By installing the optional patchcode decoder, patch code sheets inserted between document pages can be detected for batch separation. (See "Batch Separation" on p. 52.) ● Thin Paper Kit for DR-X10C (Option) Document sheets that are thinner
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    and Functions of Parts The names and functions of the DR-X10C parts are shown below. Front View, Feeder Inlet, and Turns the scanner ON and OFF. (See p. 33.) D Control Panel (See p. 31.) E Document Guides Adjust to match the width of documents, so that ejected documents stack neatly. (See p. 45.) F
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    J Document Feeder Tray Extension Extend as needed to match the length of the documents. (See p. 41.) Rear View CAUTION Do not block the ventilation holes. Doing so could cause the scanner to overheat, creating a fire hazard. Control Panel A USB Connector (Type B) Connect the supplied USB cable
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    F Count Only Key Feeds and counts the number of document pages. G Bypass Mode Key Raises the document holder for the non-separating (manual) mode. H New File Key When Batch Separation by Key is enabled, separates batches. I Start Key Starts scanning. J Stop Key Stops the scanning process. 32
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    Basic Operation Turning the Power ON and OFF Use the power switch to turn the DR-X10C scanner ON and OFF, or if you are using a USB connection, you can set the USB-linked power switch. CAUTION • After turning the scanner OFF,
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    2 Press the [ ] key five times to display "Auto USB PWR OFF". (See p. 71.) 3 Confirm your settings. ON: When a USB cable is connected, the scanner's power switches ON and OFF according to the computer's power state. OFF: The scanner's power turns ON and OFF by its power switch. 4 Press [Enter]. 5
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    Documents The DR-X10C scanner can scan documents ranging in size from business cards and checks by the feed and retard rollers after placing a batch of documents in the Document Feed Tray. • Manual feeding requires feeding one document at a time while the [Bypass Mode] key on the control panel is
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    bound multi-page documents such as invoice booklets, place the bound edge against the feeder inlet and scan by manual feeding. • To use the Long Document Mode, feed document pages manually, one after another. Long Document Mode Setting Using the Long Document mode, pages up to 118.1" (3 m) long can
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    3 Confirm your settings. [ON2]: When the [Auto Detection] or [Scanner's Maximum] page size setting is selected, document page lengths up to 118.11" (3 m) can be detected. [ON1]: When the [Auto Detection] or [Scanner's Maximum] page size setting is selected, document page lengths up to 39.37" (1 m)
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    • To feed each document page manually when scanning long documents, press the [Bypass Mode] key on the control panel. Bypass Mode Key 38
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    Document Feed and Eject Trays Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. Preparing the Document Feed Tray Opening the Document Feed Tray When the scanner is turned ON, the Document Feed Tray opens automatically and moves to the specified home position
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    2 Press the [ ] key seven times to display Tray Position. (See p. 71.) 3 Confirm your settings. [0]: To load up to 500 sheets [1]: To load up to 300 sheets [2]: To load up to 100 sheets 4 Press [Enter]. Enter Key 6 Press [Enter] to accept the selection. 7 Press the Stop key to exit the User Mode.
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    . Closing the Document Feed Tray while the scanner is ON may damage the scanner. Document Guides Unlock the document guides by gently pressing both sides of either guide (a), and sliding the document guides to match the width of your document (b). Hint The positions of the left and right document
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    to the left or right of center by locking the document guides at the appropriate positions. Locking the Document Guides 1 Spread the document guides all the way to the left and right. 2 Load your documents against the left feed guide. Loading Documents at the Left Side This example shows the
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    to the right edge of your documents (b). 5 Slide the left document guide to the left edge of your documents. 4 Lock the right document guide (a), and unlock the left document guide (b). Resetting the Document Guides To reset the guides so that they are equidistant from the center, perform the
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    2 Lock the left document guide (a), and unlock the right document guide (b). 4 Unlock the left document guide. 3 Slide the right document guide all the way to the right. 44
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    Pull out the tray extension to match the length of your document. Hint • The position of the document eject guides can be shifted to the left or right by holding one guide in place while moving the other. Eject Paper Stoppers Raise the appropriate Eject Paper Stopper to stop ejected documents from
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    Hint The eject paper stoppers are attached to the document tray extension, so you can adjust their positions by moving the tray extension to suit your document length. 46
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    the pickup roller is disabled. Selecting the Document Feeding Method Continuous Feeding is the default feeding method, but Manual Feeding can be enabled by selecting Manual Feeding as the Feeding Option for the ISIS/TWAIN driver, or by pressing the Bypass Mode key on the control panel. A Continuous
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    multi-page documents such as invoice booklets, place the bound edge against the feed inlet and scan using manual feeding. Hint • The [Bypass Mode] key is linked to the [Manual Feeding] Feed Option setting of the ISIS/TWAIN driver. • When the [Bypass Mode] key on the control panel is pressed or the
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    Menu key on the control panel. Menu Key 4 Press [Enter]. Enter Key The User Mode is activated. 2 Press the [ ] key six times to display "Manual Feed Mode". (See p. 71.) The current setting is indicated by blinking square brackets [ ]. 5 Press the [ ] or [ ] key to select [ON] or [OFF], and press
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    the scanner, or directly from the control panel of the DR-X10C, using the Job Function. This section describes the Job Function is a TWAIN-compliant application that is installed along with the ISIS/TWAIN driver. Executing Jobs Use the following procedure to execute jobs that have been registered
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    2 Press [ ] or [ ] to select a job. 3 Execute the displayed job by pressing the Start key. Scanning with CaptureOnTouch CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. Start Key 4 Open the folder specified
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    scanned. On the [Others] tab of the driver properties, select [Blank Page] from the Batch Separation dropdown list. Batch Separation (Patchcode Sheets / Option) When the optional patchcode decoder is installed, the DR-X10C supports Automatic File Separation by detecting patchcode sheets inserted
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    • Patchcode sheets can be used only when the application you are using supports separating files by patchcode patterns. • Patchcode sheets are available in PDF format. There are four types; [PATCH II (A4)], [PATCH II (LTR)], [PATCH T (A4)], [PATCH T (LTR)], organized according to the paper size and
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    the document that comes after the patchcode sheet. The image of this sheet is saved or not saved, depending on the application's settings. PATCH II When the scanner recognizes this patchcode printed on a patchcode sheet, it creates a separate file starting from the patchcode sheet. The image of this
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    3 On the [Others] tab of the ISIS driver properties, select [Patchcode] from the Batch Separation drop-down list. • If [Skip, Continue Scanning] is selected and the PATCH T pattern is detected, the patchcode sheet
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    Handling Interruptions in Scanning If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences. Checking the Error Message When document feeding is interrupted, an error message will appear on the display panel. When a double
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    CAUTION • Remove documents that remain inside the scanner carefully. Your documents could be damaged or you could be injured by paper cuts. • Remove documents that remain inside the scanner completely. Paper shreds remaining inside the scanner may cause future jams or damage. 1 Remove any documents
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    , remove any staples that were detected in documents. When "Press Start Key" Appears When the Rapid Recovery System is enabled in the ISIS/TWAIN driver settings, scanning will pause with the paper jam, skewed document, or staple detected. The following message appears on the display panel after you
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    IMPORTANT When a double feed is detected, the following process occurs, and messages appear according to the Rapid Recovery System setting in the ISIS/TWAIN driver. Return the document pages ejected as a result of double-feed detection to the top of the document stack yet to be scanned, and resume
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    [RETRY]: The display panel appears as below. Return the double-fed document pages to the tray and press the Start key. IMPORTANT • Press the Start key the erase the image that was being scanned when double feeding was detected, and resume scanning. • Pressing the Stop key saves the images that were
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    can output or delete the log file. Start-up of the Canon imageFORMULA Driver Setting Tool Click the Start button, then click [Canon DR-X10C Series] - [Canon imageFORMULA Driver Setting Tool], in that order. Canon imageFORMULA Driver Setting Tool will start. Hint In Windows 8.1, it is registered at
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    Other Functions Other Functions and Settings The following DR-X10C functions are grouped together as Other Functions. For details, refer to the indicated pages. SCSI Speed USB Short Packet Auto USB Power Switch Imprinter (Optional)
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    Folio Scan Buzzer (Beeper) Control Verify Scan Manual Feed Mode Frame Detection Error Mode Thin Paper : The scanner function setting is made as a User Mode selection. ISIS/TWAIN: The function is an ISIS/TWAIN driver scanning setting. Applicable Page p. 68 p. 73 p. 68, p. 74 p. 74 p. 74 p. 36 p. 76
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    • The page count for the Verify Scan operation is entered using the control panel keys, and the operation is then executed by selecting Verify Count from the ISIS/TWAIN driver. 64
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    Function Description The Other Functions are described below. See "User Mode" on p. 71, for descriptions of the functions set from the User Mode. Count-Only Mode Counts the number of loaded document sheets by simply feeding them through the scanner. Hint The Count-Only mode is executed by the
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    document page count obtained from the Count-Only mode (or entered manually) with the actual count of document pages scanned, and an [ ] keys to enter a number. 2 Select Verify Count in the ISIS/TWAIN driver settings. 3 Press the Start Key to start scanning. "Verifying..." is displayed. Scanning
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    detected as a double feed and you do not want to remove them for scanning, a non-detection zone can be specified in the ISIS/TWAIN driver settings. Double-Feed Retry When a double feed is detected with Ultrasonic double-feed detection, this function transports the double fed pages back to the feeder
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    path during scanning. • Note that the ISIS/TWAIN driver has a Deskew function that can detect a skewed document Guides" on p. 42.) • Be careful to keep the staple detection window glass clean, and wipe the glass if dust is present. Hint • Staple detection is controlled in the ISIS/TWAIN driver
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    of the entire page. Front (when folded) Back (when folded) Bypass Mode Key Reconstructed Image IMPORTANT • Folio scanning requires that you feed each page manually (The Bypass Mode key is lit). • Fold each page with a sharp, straight crease. Otherwise, the paper may jam or the image may be
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    string on document pages after scanning them. For details, contact your dealer or service representative. Pre-Imprinter Post-Imprinter Enter Key Press the [ ] key to position can be specified in the ISIS/TWAIN driver. • Even if the post-imprinter is not installed, you can add a specified
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    User Mode The User Mode provides the user with the capability to change certain scanner functions. User Mode Operating Procedure User Mode operations are controlled by the following procedure. Hint Operating procedures differ according to User Mode function. For details, refer to the indicated
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    3 Press [Enter]. Enter Key The current setting is indicated by blinking square brackets [ ]. 4 Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection. 72
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    User Mode Functions The following functions are available in the User Mode. Buzzer (Beeper) Control Setting Double-Feed Retry Setting The beeper ("buzzer") sounds when you press the control panel keys and when a scanning error occurs. ON2: The beeper sounds when a scanner error occurs. ON1: The
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    Staple Detection Level Setting Continuous Manual Feeding Mode Setting Sets the staple detection sensitivity level. document stack must be fed by hand one sheet at a time by the operator. (See "Continuous Manual Feeding Mode" on p. 48.) ON: The pickup roller is disabled. OFF: Documents are fed by
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    Display Language Setting USB Short Packet Setting Selects Japanese or English for the language to display on the control panel. ON: Japanese display panel OFF: English display panel Display Contrast Adjustment If the scanner does not operate normally when using the USB interface, change this
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    than normal can be used. To fully utilize the functions of the Thin Paper Kit for DR-X10C, set this to [ON]. (See "Thin Paper Kit for DR-X10C Specifications" on p. 122.) For details about the Thin Paper Kit for DR-X10C, contact your local authorized Canon dealer or service representative. 76
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    Auto USB Power Switch Setting Imprinter Test When this setting is set to [ON], and a USB cable is connected, the scanner is turned ON and OFF by the computer's power switch. (See "About the Power Switch" on p. 33.) ON: The scanner automatically turns ON and OFF when the computer is turned ON and
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    cloth, store it in the pocket inside the imprinter's cover. Cleaning Cloth Storage Pocket IMPORTANT • To open the imprinter cover, adjust the Document Feed Guides outward and press the tab (indicated by the arrow in the illustration) to unlock the cover. When closing the cover, press the same tab
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    glass and rollers are as follows. Pickup Rollers Feed Rollers Platen Roller Scanning Glass Platen Roller Scanning Glass Sensor Glass Retard Rollers For instructions on cleaning the glass and rollers, refer to the following pages. • Scanning Glass and Sensor Glass (See "Cleaning the Glass" on p. 83
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    Rollers other than those described above are cleaned by using the Cleaning Mode of the User Mode, using a cleaning sheet. (See "Cleaning Rollers with a Cleaning Sheet" on p. 80.) Opening and Closing the Upper Unit To clean the inside of the scanner, carefully follow this procedure to open and close
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    to clean one side of the rollers. • Cleaning sheets can be purchased as consumables. For details, contact your local authorized Canon dealer or service representative. Product Name: Cleaning Sheets (package of 30) Product Code: 2418B002 Performing the Cleaning Mode Use the following procedure to
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    the rollers. 9 Prepare a new cleaning sheet, and clean the other side in the same way. IMPORTANT • When placing the adhesive side down, make sure to support the cleaning sheet while inserting it into the feed inlet so that it does not touch the Document Feed Tray. • Dust that is not removed
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    may cause spots or streaks on scanned images, as well as feeding errors. If you find a scratch on the scanning glass, contact your local authorized Canon dealer or service representative to have the glass replaced. The lamp beneath the scanning glass lights. 83
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    3 Wipe any dust off the scanning glass with a clean, dry cloth. 4 Press the Stop key to turn off the lamp. Stop Key 5 Carefully lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed. (b) Cleaning the Platen Rollers The platen rollers are located
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    Platen Rollers (Black/White Background Rollers) Black White Brush IMPORTANT • Be careful not to touch the platen roller while it is turning. • Always use the Stop key to turn the platen roller. Attempting to turn the roller by hand may cause damage. 3 Clean the black and white surfaces of the
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    5 Carefully lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed. (b) Removing and Cleaning the Pickup and Feed Rollers 1 Carefully raise the upper unit until it stops. 2 Lift the roller cover and pull out and downwards. Cleaning the Pickup and
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    4 Pull the feed roller lock lever down (a) and move it to the right (b) to unlock the feed roller. 3 Lift the pickup roller mounting lever, and remove the roller. 5 Remove the feed roller. 87
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    6 Use a moistened, well wrung-out cloth to wipe off any dust from the rollers. 2 Align the notches in the shaft of the feed roller with the pins on the shaft in the scanner, and place the feed roller into position. Reinstalling Pickup and Feed Rollers 1 Set the pickup roller (a) in place and push
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    4 Push the roller cover up until it clicks into place. 5 Carefully lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed.(b) IMPORTANT When opening and closing the roller cover, be careful not to touch the glass (staple detection window). If the
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    Cleaning the Retard Roller Use the following procedure to remove and reinstall the retard roller during cleaning or replacement. CAUTION Do not use excessive force when removing or reinstalling the retard roller. Doing so could damage the roller, resulting in feed errors. Removing and Cleaning the
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    5 Use a moistened, well wrung-out cloth to wipe off any dirt from the roller. 2 Align the notches in the roller with the shaft pins in the scanner, then slide the roller lock lever in the direction indicated by the arrow. Reinstalling the Retard Roller 1 Set the retard roller into place in the
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    4 Replace the roller cover. 6 Carefully lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed.(b) 5 Push the front of the roller cover in until it clicks into place. 92
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    . For details, contact your local authorized Canon dealer or service representative. Product Name: Roller Replacement Kit Cleaning the Retard Roller" on p. 90.) • When the rollers start to wear out, problems such as paper jams and document misfeeds may occur more frequently. If this happens, replace
  • Canon imageFORMULA DR-X10C II | User Guide - Page 94
    on the control panel to activate the User Mode. IMPORTANT If you replace the transport rollers after installing the optional Thin Paper Kit for DR-X10C, you need to use the Exchange Roller for DRX10C Thin Paper Kit (Product Code: 2418B013). Before replacing the transport rollers, check the options
  • Canon imageFORMULA DR-X10C II | User Guide - Page 95
    3 Check the number of pages fed by the rollers, and press [Enter]. Enter Key The counter reset mode is activated. 4 Press the [ ] key to select [RESET], and press [Enter]. The counter is reset to zero. 5 Press the [Stop] key to exit the User Mode. 95
  • Canon imageFORMULA DR-X10C II | User Guide - Page 96
    Imprinter ● Post Imprinter Preparing an Ink Cartridge Use the following HP ink cartridges. For details, contact your local authorized Canon dealer or service representative. Product Name: Ink Cartridge (Blue) Product Code: 3693A002 (C6602B) Product Name: Ink Cartridge (Red) Product Code: 3693A003
  • Canon imageFORMULA DR-X10C II | User Guide - Page 97
    Ink Cartridge Storage Pocket 1 Press the Open/Close button and carefully raise the upper unit until it stops. • To avoid ink leakage, store spare ink cartridges inside their sealed wrappers. Replacing Ink Cartridges Replace the ink cartridge using the following procedure. IMPORTANT After replacing
  • Canon imageFORMULA DR-X10C II | User Guide - Page 98
    2 Turn the lock lever downwards. 4 Peel off the seal covering the nozzles of a new ink cartridge. 3 Open the carriage and remove the ink cartridge. CAUTION Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately. Also, avoid touching the metal contacts or
  • Canon imageFORMULA DR-X10C II | User Guide - Page 99
    5 Open the carriage and insert a new ink cartridge. • If the ink cartridge is not secured by the lock lever, "Check Imprinter: H008" appears on the display panel when the upper unit is closed. In this case, open the upper unit and turn the lock lever to secure the ink cartridge. 6 Turn the lock
  • Canon imageFORMULA DR-X10C II | User Guide - Page 100
    1 Adjust the document feed guides outward to allow access to the imprinter cover. 2 Press the imprinter cover tab (indicated by the arrow in the illustration) to unlock it. 4 Pull the
  • Canon imageFORMULA DR-X10C II | User Guide - Page 101
    6 Peel off the seal covering the nozzles of a new ink cartridge. 7 Install the new cartridge with the nozzles facing to the right. CAUTION Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately. Also, avoid touching the metal contacts or nozzles of the
  • Canon imageFORMULA DR-X10C II | User Guide - Page 102
    9 Carefully close the imprinter cover. IMPORTANT When closing the imprinter cover, make sure that it is locked so that it will not open unexpectedly. An error message appears on the display panel if the imprinter cover is open. 10 Press down on the tab of the imprinter cover (as indicated by the
  • Canon imageFORMULA DR-X10C II | User Guide - Page 103
    IMPORTANT If excess ink is not removed, streaks will appear in images, and documents will be soiled. Clean up excess ink carefully and regularly. • When scanning many documents daily, clean after approximately every 10,000 pages. • In any case, we recommend cleaning at least once at the end of each
  • Canon imageFORMULA DR-X10C II | User Guide - Page 104
    Imprinter Testing After replacing an ink cartridge or cleaning the print head, perform a test print to confirm proper printing. Test printing is performed by the "Imprinter Test" User Mode selection. IMPORTANT Before performing an Imprinter Test, load a sheet of paper into the Document Feed Tray.
  • Canon imageFORMULA DR-X10C II | User Guide - Page 105
    4 Press [Enter]. Enter Key IMPORTANT If no paper is loaded for test printing, the imprinter test finishes without printing. 6 Press the [Stop] key to exit the User Mode. The Imprinter Test is enabled. 5 Press the [ ] key to select [OK], and press [Enter]. The test print is executed. 105
  • Canon imageFORMULA DR-X10C II | User Guide - Page 106
    There are two types of display panel messages: "status indicator messages" and "error messages" that appear when the scanner encounters a problem. Status Display The following messages appear on the display panel to indicate the scanner's operating state: ● Counting... ● Ready Status: The
  • Canon imageFORMULA DR-X10C II | User Guide - Page 107
    to resolve the error. Check Imprinter Error Code: H001 Problem: No ink cartridge is installed in the post-imprinter. Solution: Install an ink cartridge . Error Code: H008 Problem: No ink cartridge is installed in the pre-imprinter. Or the preimprinter
  • Canon imageFORMULA DR-X10C II | User Guide - Page 108
    error. Solution: Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note of the error code, and contact your Canon service representative. Error Code: D002 Problem: A double feed was detected by the document length. Solution: Remove the double fed document page
  • Canon imageFORMULA DR-X10C II | User Guide - Page 109
    double fed document page(s) from the eject outlet, return them to the Document Feed Tray, and scan again. (See p. 56.) Staple Detected Error Code: U001 Problem: The specified count has not yet been reached. Solution: Check the document count, and scan again. Error Code: U002
  • Canon imageFORMULA DR-X10C II | User Guide - Page 110
    as Expected (See p. 113) It you cannot resolve a problem, contact your local authorized Canon dealer or your service representative. Problem and Solution If this does not solve the problem, consider the following possible problems and causes: Problem With Auto USB Power switching is enabled, but
  • Canon imageFORMULA DR-X10C II | User Guide - Page 111
    not solve the problem, consider the following possible causes: Cause The scanner does not support your USB interface. Solution This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information
  • Canon imageFORMULA DR-X10C II | User Guide - Page 112
    problem, consider the following possible causes: Cause The ISIS/TWAIN driver and Job Registration Tool are not installed correctly Solution Uninstall and then reinstall the ISIS/TWAIN driver USB interface does not support Hi-Speed USB 2.0. ✔ Does the PC's USB interface support only Full-Speed USB
  • Canon imageFORMULA DR-X10C II | User Guide - Page 113
    local Canon dealer or service Manual Feeding Mode Setting" on p. 48.) Scanning Results Are Not as Expected If the scanned images do not appear as expected, one or more ISIS/ TWAIN driver settings may be incorrect, or your application may not support certain scanner functions. Problem
  • Canon imageFORMULA DR-X10C II | User Guide - Page 114
    scanner may be scratched. Contact your local authorized Canon dealer or service representative. The scanned image is abnormal for certain Problem Cause Solution The scanned image is abnormal in some applications. A function not supported by the application was used. Some applications do not support
  • Canon imageFORMULA DR-X10C II | User Guide - Page 115
    Uninstalling the Software If the ISIS/TWAIN driver or CaptureOnTouch is not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the Setup disc. (See p. 10) IMPORTANT
  • Canon imageFORMULA DR-X10C II | User Guide - Page 116
    255 g/ m2) (0.05 mm to 0.30 mm) Document Feeding Methods Continuous, Manual, and Continuous Manual Loading capacity Up to 500 pages of good quality paper (80 g/m2 ( White, Error Diffusion, Advanced Text Enhancement, Advanced Text Enhancement II, Active Threshold, 256-level Grayscale, and 24-bit Color
  • Canon imageFORMULA DR-X10C II | User Guide - Page 117
    Color 200 dpi Simplex 100 pages/min. Duplex 200 images/min. 300 dpi Simplex 100 pages/min. Duplex 170 images/min. 400 dpi Simplex 76 pages/min. Duplex 76 images/min. 600 dpi (speed priority) Simplex 46 pages/min. Duplex 46 images/min. 600 dpi (image quality priority) Simplex 25
  • Canon imageFORMULA DR-X10C II | User Guide - Page 118
    documents. (See "Batch Separation" on p. 52.) Thin Paper Kit for DR-X10C (Product Code: 2418B012) This unit scans document sheets that are thinner than A flatbed scanner unit that can be used by connecting to a DR scanner and supports A3 size paper. Connecting the unit to this scanner enables you to
  • Canon imageFORMULA DR-X10C II | User Guide - Page 119
    IMPORTANT • Rollers are consumable parts. When the rollers start to wear out, problems, such as paper jams and misfeeds, are more likely to occur. If this Canon dealer or service representative. • If you replace the transport rollers after installing the optional Thin Paper Kit for DR-X10C,
  • Canon imageFORMULA DR-X10C II | User Guide - Page 120
    20.79" (528 mm) External Dimensions 22.17" (563 mm) 21.10" (536 mm) 33.90" (861 mm) 120 14.77" (375 mm) 17.01" (432 mm) 5.51 " (140 mm)
  • Canon imageFORMULA DR-X10C II | User Guide - Page 121
    Scanning Unit Printing Side Front Position Set in the ISIS/TWAIN driver Pre-Imprinter: One of 6 positions Post-Imprinter: One of 17 positions Printing Content Set in the ISIS/TWAIN driver Imprinter Font Sizes (Dots) 12 × 12 (with no added space between characters)
  • Canon imageFORMULA DR-X10C II | User Guide - Page 122
    to 32 lb bond (27 g/m2 to 128 g/m2) (0.03 mm to 0.15 mm) Without the Thin Paper Kit for DR-X10C: 14 lb to 32 lb bond (52 g/m2 to 128 g/m2) (0.06 mm to 0.15 mm) Scanning Speed The Paper Mode set to [OFF] (See p. 76.) when installing the Thin Paper Kit for DR-X10C, feeding quality may decline. 122
  • Canon imageFORMULA DR-X10C II | User Guide - Page 123
    a dialog for selecting the default paper size are displayed. Hint • These settings will apply when [Default] is clicked in the ISIS driver dialog box. • For the TWAIN driver, the default size will be set to A4 and this cannot be modified. To scan documents with an application such as CaptureOnTouch
  • Canon imageFORMULA DR-X10C II | User Guide - Page 124
    [Brightness] tab Adjust the brightness and contrast of scanned images. In addition, you can also click [Gamma] and set the gamma correction value for scanned images. 124
  • Canon imageFORMULA DR-X10C II | User Guide - Page 125
    [Image processing] tab Specify scanner operations related to document feeding. [Others] tab Set the processing method for scanned images. [Feeding] tab Configure special scan method and image processing settings. 125
  • Canon imageFORMULA DR-X10C II | User Guide - Page 126
    [Pre Imprinter] Tab Sheets [Post Imprinter] Tab Sheets The [Pre Imprinter] tab sheet is displayed when an optional preimprinter unit is installed, and allows you to imprint any character string or counter on to documents before scanning. The [Post Imprinter] tab sheet allows you to imprint/add
  • Canon imageFORMULA DR-X10C II | User Guide - Page 127
    Side] basic conditions in the Basic settings dialog box. Color mode Select the scanning mode. • [Advanced Text Enhancement] and [Advanced Text Enhancement II] remove or process the background color and background surrounding text to enhance the text for easy reading. When [Advanced Text Enhancement
  • Canon imageFORMULA DR-X10C II | User Guide - Page 128
    Page Size Select the page size that matches the document to be scanned. Scanning Side Select which of the sides of the document to scan. If [Match original size] is selected, the edges of the document are detected and images that match the size of the document are saved. Dots per inch Select the
  • Canon imageFORMULA DR-X10C II | User Guide - Page 129
    Specifying the Scan Area Configure the following settings when you want to specify the area of the document to be scanned. Specifying an area To scan one area of a larger document, click [Area] on [Page Size] in the [Basic] tab to display the [Scan Area] dialog box. Designate which area of the
  • Canon imageFORMULA DR-X10C II | User Guide - Page 130
    overview of which items to set according to the purpose when configuring the scanning settings. For details on settings, see "ISIS/TWAIN Driver Settings" on p. 123. Scanning Documents of Unregistered Page Sizes Configuring the following settings allows you to scan a document of an unregistered page
  • Canon imageFORMULA DR-X10C II | User Guide - Page 131
    it into the feed tray, and set the scanning side setting to [Folio]. (See p. 69.) Bypass Mode Key Front Back Reconstructed Image Hint Folio Scan supports up to A1-size (23.4" × 33.1" (594 × 841 mm)) documents when used together with the Long Document Mode. 131
  • Canon imageFORMULA DR-X10C II | User Guide - Page 132
    the document to scan. Specifying an area Specify the area of the document to scan in the Scan Area dialog box. Hint • With the TWAIN driver, load the document you want to specify the area of and press the [Preview] button to scan the document and display the preview image in
  • Canon imageFORMULA DR-X10C II | User Guide - Page 133
    Adjusting the margins When the document is deskewed and edges are missing from the image or black borders are created around the image (when the background color is black), adjust the scanning area by setting the margins. When you do not want to scan colored lines and characters Select the color (
  • Canon imageFORMULA DR-X10C II | User Guide - Page 134
    When you want to skip or enhance intermediate colors Select an intermediate color in [Color drop-out] on the [Image processing] tab sheet. The Color Settings dialog box is displayed, and you can specify the color range of the intermediate colors to ignore (drop out) or enhance. When you want to
  • Canon imageFORMULA DR-X10C II | User Guide - Page 135
    When you want to enhance contours in images Adjust the [Edge emphasis] setting on the [Image processing] tab sheet. When you want to eliminate black borders around scanned images (when the background is set to black) When the background color is set to black on the [Feeding] tab sheet, select [
  • Canon imageFORMULA DR-X10C II | User Guide - Page 136
    Hint When the background color is set to white, [Border Removal] is disabled. When you want to reduce the moire patterns that appear when color photos in magazines and other documents are scanned at low resolutions Setting [Moire Reduction] on the [Image processing] tab sheet allows you to reduce
  • Canon imageFORMULA DR-X10C II | User Guide - Page 137
    When you want to reverse black and white in scanned images Select [Reverse Image] on the [Image processing] tab sheet. This outputs scanned images with black and white reversed. 137
  • Canon imageFORMULA DR-X10C II | User Guide - Page 138
    text that is difficult to read because of factors such as the background of the scanned document Select [Advanced Text Enhancement], [Advanced Text Enhancement II], or [Active Threshold] for the color mode setting on the [Basic] tab sheet. The background behind the text is removed or processed so
  • Canon imageFORMULA DR-X10C II | User Guide - Page 139
    The text orientation on each page is detected, and the scanned image is rotated in 90-degree increments to correct the orientation. Text Orientation Output Image When you want to rotate the images of a document loaded horizontally to correct the orientation Specify the rotation angle with [Document
  • Canon imageFORMULA DR-X10C II | User Guide - Page 140
    Hint If [Skip Blank Page] is selected, the [Setting] button is enabled, and you can adjust the level for judging whether pages are blank. To thicken lines and text in scanned images Drag the [Character Emphasis] slider in the [Image processing] tab to make lines and text in the scanned images
  • Canon imageFORMULA DR-X10C II | User Guide - Page 141
    a batch at the timing with which each next document is placed and scanned.(Only enabled for applications that support batch separation.)In this case, set the scanner driver as follows. • Set [Feeding Option] on the [Feeding] tab to [Panel-Feeding] or [Automatic Feeding]. • Set [Batch Separation
  • Canon imageFORMULA DR-X10C II | User Guide - Page 142
    When you want to use the MultiStream settings for scanning, select the [Use MultiStream] checkbox on the [Others] tab to display the setting items related to MultiStream, and then configure the setting items in the following order. A When you want to specify different scanning conditions for the
  • Canon imageFORMULA DR-X10C II | User Guide - Page 143
    images. Registering Your Settings You can register the scanning conditions so that you can use them next time. When you want to save a scanner driver setting When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to
  • Canon imageFORMULA DR-X10C II | User Guide - Page 144
    Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode and White O Error Diffusion O Advanced Text Enhancement X Advanced Text Enhancement II O Active Threshold O 256-level Gray O 24-bit Color O (O:
  • Canon imageFORMULA DR-X10C II | User Guide - Page 145
    Gray] • When [Mode in case of binary] on the [Settings for in case of binary] tab is set to [Advanced Text Enhancement], [Advanced Text Enhancement II], or [Active Threshold] 2)Not available for setting if either one of the following two conditions are met. • [Detection mode] in the [Auto Image Type
  • Canon imageFORMULA DR-X10C II | User Guide - Page 146
    [Others] tab Setting value Prescan Detect automatically X Black and White O Error Diffusion O Advanced Text Enhancement O Advanced Text Enhancement II O 256-level Gray O 24-bit Color O (O: Available for setting, X: Not available for setting, or auto) 146
  • Canon imageFORMULA DR-X10C II | User Guide - Page 147
    45 extension 45 Document Feed Tray 39 extension 41 home position 39 Document Feeding Methods 47 continuous feeding 47 continuous manual feeding 48 Docmumaneunat lGfeueiddeinsg...4..1..,.. 47 45 adjusting 45 Documents 35 Double-Feed Detection Function 66 Double-Feed Errors 58
  • Canon imageFORMULA DR-X10C II | User Guide - Page 148
    Roller 79 Scanner 79 Manuals 18 Messages 106 Problems and Solutions 110 R Rapid Recovery System 29 Replacing the Ink Cartridge post-imprinter 99 pre-imprinter 97 Replacing the Transport Rollers 93 replacement cycle 93 Roller Replacement Kit 93 S Safety Instructions 22 Scanner driver
  • Canon imageFORMULA DR-X10C II | User Guide - Page 149
    Software Installing 10 uninstalling 115 Staple Detection Function 68 Status Display 106 System requirements 10 T Thin Paper Kit for DR-X10C 29 Troubleshooting 110 U Ultrasonic Double-Feed Detection 67 Uninstalling 115 USB Connection 14 USB Connector 13 USB-Linked Switch 33 User Mode 71
  • Canon imageFORMULA DR-X10C II | User Guide - Page 150
    Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik i㶆aretleri [English] [Français] [
  • Canon imageFORMULA DR-X10C II | User Guide - Page 151
    bistabile (On/Off) Schalter (Ein- und Ausschalten durch Drücken) Interruptor (pulsado para encendido/apagado) Schakelaar (Push- II equipment Équipement de classe II Apparecchio classe II Gerät der Schutzklasse II Equipo de clase II KlasseII-apparatuur Sınıf II ekipman Indicates this is Class II
  • Canon imageFORMULA DR-X10C II | User Guide - Page 152
    [English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC symbol Indicates direct current Symbole CC Indique qu'il s'agit de courant continu Simbolo corrente continua (C.C.) Indica la corrente continua Gleichstrom-Symbol Kennzeichnet Gleichstrom Símbolo CC Indica
  • Canon imageFORMULA DR-X10C II | User Guide - Page 153
    SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 8000 MISSISSAUGA ROAD, BRAMPTON, ONTARIO L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA PTY. LTD. BUILDING A, THE PARK
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• Please read this manual before operating this scanner.
• After you finish reading this manual, store it in a safe place
for future reference.
User Manual