Canon imageFORMULA DR-X10C II DR-X10C II Reference Guide
Canon imageFORMULA DR-X10C II Manual
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- Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 1
Reference Guide Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference. - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 2
you to use the SOFTWARE. No updates, fixes or support will be made available for the SOFTWARE. 4. LIMITED WARRANTY AND DISCLAIMER OF INDEMNITY: Canon, Canon's affiliate, their distributor or dealer will not guarantee uninterrupted service, or absence or correction of errors. Therefore, the SOFTWARE - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 3
RELATING TO THE SUBJECT MATTER HEREOF. NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED REPRESENTATIVE OF CANON. Should you have any questions concerning this Agreement, or if you desire to contact Canon for any reason, please write to Canon's local affiliate. ii - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 4
in accordance with the instructions, may cause harmful manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon service. For more information regarding return and recycling of WEEE products, please visit www.canon - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 5
of the Document Scanner. DR-X10C II: Model M11063 Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of Canon Electronics Inc. • Microsoft, Windows - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 6
Thank you for purchasing the Canon imageFORMULA DR-X10C II Document Scanner. Please read this and the following manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions. After reading the manuals, store them in a safe place - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 7
II Chapter 2 Basic Operation Describes the basic uses of the DR-X10C II Chapter 3 Maintenance Describes routine cleaning and roller replacement Chapter 4 Practical Examples Describes displayed messages and troubleshooting solutions Chapter 5 Appendix Provides a list of specifications and support - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 8
Manual vi How This Manual is Organized vi Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions Document Feed Tray 17 Adjusting the Document Guides 18 Preparing the Document Eject Tray 20 Messages 47 2. Troubleshooting 49 Trouble Categories 49 Problem and Solution 49 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 9
Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions 2 Installation Location 2 Power 2 Moving the Scanner 3 Handling 3 Disposal 5 2. Features 6 3. Names and Functions of Parts 10 Front View, Feeder Inlet, and Eject Outlet 10 Rear View 11 Control Panel 11 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 10
1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 11
● If you have any questions regarding the power electric shock. supply, contact your local authorized Canon dealer ■ Never use alcohol, benzene, paint thinner, aerosol or service representative for further information. sprays, or any other highly flammable substance near the scanner. Moving - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 12
use the scanner, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information. ■ Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 13
Before You Start Using the Scanner ■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of 1 neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 14
The main features of the DR-X10C II are described below. Refer to the User Manual for detailed information. Scanner background can be selected for document scanning. ● Freely Adjustable Document Guides The left and right document guides can be adjusted so that documents can be positioned to scan - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 15
Detection Functions ● Prescan ● Auto Image Type Detection The scanner automatically detects whether documents are in black and white or color. ● Auto Paper Size Detection The document page size is detected before scanning. At the start of scanning, this function prescans the first page of a - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 16
Report Monthly Report Two-Sided Documents with a Blank Side Images with Blank Page Skipped Front and Back Images Reconstructed Image * Folio Scan supports up to A1-size (23.4" × 33.1" (594 × 841 mm)) documents when used together with the Long Document Mode. ● MultiStream Function The scanner - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 17
be detected by installing the optional barcode module. ● Patchcode Support (Option) By installing the optional patchcode decoder, patch code sheets inserted between document pages can be detected for batch separation. ● Thin Paper Kit for DR-X10C (Option) Document sheets that are thinner than normal - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 18
of the DR-X10C II parts are shown below. Front View, Feeder Inlet, and Eject Outlet A Document Eject Tray Scanned documents are output here. B Document Feed Tray Load documents to be scanned. C Power Switch Turns the scanner ON and OFF. D Control Panel (See p. 11.) E Document Guides Adjust to - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 19
jobs. F Count Only Key Feeds and counts the number of document pages. G Bypass Mode Key Raises the document holder for the non-separating (manual) mode. H New File Key When Batch Separation by Key is enabled, separates batches. I Start Key Starts scanning. J Stop Key Stops the scanning - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 20
12 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 21
Switch 14 2. Documents 15 Acceptable Documents 15 3. Document Feed and Eject Trays 17 Preparing the Document Feed Tray 17 Adjusting the Document Guides 18 Preparing the Document Eject Tray 20 4. Document Feeding Methods 22 Selecting the Document Feeding Method 22 5. Scanning 24 About the - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 22
the Power ON and OFF Use the power switch to turn the DR-X10C II scanner ON and OFF, or if you are using a USB the "Auto USB Power Off" setting using the User Mode. For details, refer to the User Manual. Power Switch Turning the computer ON or OFF turns the scanner ON ( - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 23
2. Documents The DR-X10C II scanner can scan documents ranging in size from business cards and Size Detection can be used for scanning documents up to 118.1". (3 m) long. For details, refer to the User Manual. Paper Thickness Page Separation Feeding: 14 to 32 lb bond (52 g/m2 to 128 g/m2) (0.06 mm to - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 24
paper clips or staples • To scan bound multi-page documents such as invoice booklets, place the bound edge against the feeder inlet and scan by manual feeding. • To use the Long Document Mode, feed document pages manually, one after another. 16 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 25
to 500, 300, or 100 sheets). The default setting is the lowest position, which accepts up to 500 sheets. For details, refer to the User Manual. Hint When opening the Document Feed Tray by hand, place your fingers in the indents at both sides of the tray, and open it gently - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 26
you can load documents to the left or right of center by locking the document guides at the appropriate positions. Locking the Document Guides Hint The positions of the left and right document guides can also be locked independently for off-center loading. For details, see "Adjusting the Document - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 27
edge of your documents. 2 Basic Operation 3. Lock the left document guide (A) by pulling out the lock lever, then slide the right document guide to the right edge of your documents (B). ■ Resetting the Document Guides To reset the guides so that they are equidistant from the center, perform the - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 28
Preparing the Document Eject Tray The Eject Tray includes two Document Eject Guides, the Eject Tray Extension and Eject Paper Stopper, to be adjusted to match the length of your documents. ■ Document Guides Slide the document eject guides to match the width of your documents. Hint • The position of - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 29
■ Document Eject Tray Extension Pull out the tray extension to match the length of your document. ■ Eject Paper Stoppers Raise the appropriate Eject Paper Stopper to stop ejected documents from spilling out of the eject tray. Hint The eject paper stoppers are attached to the document tray extension, - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 30
the pickup roller is disabled. Selecting the Document Feeding Method Continuous Feeding is the default feeding method, but Manual Feeding can be enabled by selecting Manual Feeding as the Feeding Option for the ISIS/TWAIN driver, or by pressing the Bypass Mode key on the control panel. A Continuous - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 31
Basic Operation Hint • The [Bypass Mode] key is linked to the [Manual Feeding] Feed Option setting of the ISIS/TWAIN driver. • When the [Bypass Mode] key on the control panel is pressed or the [Manual Feeding] Feed Option is selected, the [Bypass Mode] key lights and the Document Feed Tray rises. 2 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 32
with the scanner, or directly from the control panel of the DR-X10C II, using the Job Function. This section describes the Job Function and installed along with the ISIS/TWAIN driver. For details, refer to Chapter 9 "Job Registration Tool Settings" in the User Manual. ■ Executing Jobs Use the - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 33
is saved to a developed for Canon document scanners. specified folder. CapturePerfect preset scanning 2 CapturePerfect 3.1 Operation Guide. conditions, and the scanned image clicking (Scan Job) on the toolbar (B). (Network) DR-X10C II Scan Batch to Mail Starts your e-mail program and attaches - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 34
This is not usually practical for large scanners such as the DRX10C II. ■ Using CapturePerfect 3.1 This section describes how to start CapturePerfect Canon DR-X10C] and click [Settings]. IMPORTANT If [Canon DR-X10C] is not displayed in the list of scanners, you must re-install the ISIS/TWAIN driver - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 35
the User Manual. IMPORTANT 8. From the [Scan] menu, select [Scan Batch to File]. 2 If you select [Default] in the ISIS driver properties dialog Batch to File] dialog box opens. The Properties dialog box for the ISIS driver opens. 9. Specify the file name and the file type for saving the image - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 36
the Stop button causes the Continue Scanning dialog box to appear. • If the [Manual Feeding] Feed Option is enabled, the Bypass Mode key is lit and the Document Key • If a Feed Option other than [Standard Feeding] or [Manual Feeding] is selected, once you have started scanning, each document placed - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 37
6. Handling Interruptions in Scanning If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences. Checking the Error Message Handling Paper Jams, Skewed When document feeding is interrupted, an error message will Documents, and - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 38
with both hands until you hear a click (B). ■ When "Press Start Key" Appears When the Rapid Recovery System is enabled in the ISIS/ TWAIN driver settings, scanning will pause with the paper jam, skewed document, or staple detected. The following message appears on the display panel after you remove - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 39
IMPORTANT When a double feed is detected, the following process occurs, and messages appear according to the Rapid Recovery System setting in the ISIS/TWAIN driver. 1. Check the rejected document page(s). Hint • If attached paper, such as a label on the document page, appears to be the cause of the - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 40
IMPORTANT • Press the Start key the erase the image that was being scanned when double feeding was detected, and resume scanning. • Pressing the Stop key saves the images that were scanned before the double feed was detected to a file, and ends the scan process. In this case, restart scanning from - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 41
Chapter 3 Maintenance 1. Regular Maintenance 34 Cleaning the Scanner 34 Cleaning the Glass and Rollers 35 Opening and Closing the Upper Unit 35 Cleaning Rollers with a Cleaning Sheet 36 Cleaning the Glass 37 Cleaning the Platen Rollers 38 Cleaning the Pickup and Feed Rollers 39 Cleaning the - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 42
. Wring out the cloth thoroughly, and use a clean dry cloth to wipe the scanner dry. IMPORTANT • To open the imprinter cover, adjust the Document Feed Guides outward and press the tab (indicated by the arrow in the illustration) to unlock the cover. When closing the cover, press the same tab with - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 43
raise the upper unit until it stops. 3 Scanning Glass Maintenance Platen Roller Scanning Glass Sensor Glass Retard Rollers Open/Close Button For instructions on cleaning the glass and rollers, refer to the following pages. • Scanning Glass and Sensor Glass (See "Cleaning the Glass" on p. 37 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 44
to clean one side of the rollers. • Cleaning sheets can be purchased as consumables. For details, contact your local authorized Canon dealer or service representative. Product Name: Cleaning Sheets (package of 30) Product Code: 2418B002 ■ Performing the Cleaning Mode Use the following procedure to - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 45
way. IMPORTANT • When placing the adhesive side down, make sure to support the cleaning sheet while inserting it into the feed inlet so that it a scratch on the scanning glass, contact your local authorized Canon dealer or service representative to have the glass replaced. 1. Carefully raise the - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 46
3. Wipe any dust off the scanning glass with a clean, dry cloth. 4. Press the Stop key to turn off the lamp. Hint The platen rollers are cleaned by wiping while rotating the rollers in three stages. 1. Carefully raise the upper unit until it stops. 2. Press and hold the Stop key on the control - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 47
3. Clean the black and white surfaces of the rollers by wiping horizontally with a moistened, wrung-out cloth. IMPORTANT When cleaning, be careful not to bend the sheet over the roller. The location of the sheet for the lower platen roller is in front of the roller. Cleaning the Pickup and Feed - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 48
3. Lift the pickup roller mounting lever, and remove the roller. 6. Use a moistened, well wrung-out cloth to wipe off any dust from the rollers. 4. Pull the feed roller lock lever down (A) and move it to the right (B) to unlock the feed roller. ■ Reinstalling Pickup and Feed Rollers 1. Set the - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 49
3. Push the feed roller lock lever up (A) and move it to the left (B) to lock the feed roller in place. 5. Carefully lower the upper unit (A). Press down on both sides of the upper unit to ensure that it is securely closed.(B) 3 4. Push the roller cover up until it clicks into place. Maintenance - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 50
3. Push the roller lock lever up (A) and move it to the left (B) to unlock the roller. ■ Reinstalling the Retard Roller 1. Set the retard roller into place in the scanner. 4. Remove the retard roller. 2. Align the notches in the roller with the shaft pins in the scanner, then slide the roller - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 51
4. Replace the roller cover. 5. Push the front of the roller cover in until it clicks into place. 6. Carefully lower the upper unit (A). Press down on both sides of the upper unit to ensure that it is securely closed.(B) 3 43 Maintenance - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 52
Canon dealer or service When the rollers start to wear out, problems such as paper jams and document misfeeds may Manual. Feed Roller Retard Roller IMPORTANT If you replace the transport rollers after installing the optional Thin Paper Kit for DR-X10C, you need to use the Exchange Roller for DR-X10C - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 53
Chapter 4 Practical Examples 1. Messages 46 Status Display 46 Error Messages 47 2. Troubleshooting 49 Trouble Categories 49 Problem and Solution 49 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 54
There are two types of display panel messages: "status indicator messages" and "error messages" that appear when the scanner encounters a problem. Status Display The following messages appear on the display panel to indicate the scanner's operating state: ■ Counting... ■ Scanning... Status - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 55
Jam Error Code: Pxxx Problem: Paper has jammed. Solution . Problem: No ink cartridge Code: H008 Problem: No ink the lock lever Problem: Dust detected Examples Error Code: C001 Problem: The scanner's upper Problem: The imprinter cover is open. Solution: Close the imprinter cover. (See p. 34.) Problem - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 56
Solution: Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note of the error code, and contact your Canon service representative. ■ Skew Detected Solution: Remove the double fed document page(s) from the eject outlet, return them to the Document Feed Tray, and - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 57
2. Troubleshooting This section describes the problems that may occur during use of the scanner and how to solve them. Trouble Categories Solution The SCSI connection does not support Auto USB Power switching. Use only the USB The following trouble categories are addressed: connection if you - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 58
switch turned ON? If this does not solve the problem, consider the following possible causes: Cause Solution The ISIS/TWAIN driver and Job Registration Tool are not installed correctly Uninstall may be slow if the USB interface does not support Hi-Speed USB 2.0. ✔ Does the PC's USB interface - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 59
contact your local Canon dealer or service representative to problem, consider the following possible causes: Cause Temporary files cannot be created in the Cause The application does not support driver settings may be incorrect, or your application may not support certain scanner functions. 51 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 60
Slide the document guides to match the width of your document. Problem Cause Solution Canon dealer or service representative. Problem Problem Cause Solution The scanned image is abnormal in some applications. A function not supported by the application was used. Some applications do not support - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 61
Chapter 5 Appendix 1. Specifications 54 Unit Specifications 54 Consumables 56 External Dimensions 57 2. Index 58 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 62
g/m2) (0.05 mm to 0.30 mm) Document Feeding Methods Continuous, Manual, and Continuous Manual Loading capacity Up to 500 pages of good quality paper (80 g/m2 White, Error Diffusion, Advanced Text Enhancement, Advanced Text Enhancement II, 256Level Grayscale, and 24-Bit Color Scanning Resolution 100 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 63
Scanning Speed (LTR/A4 landscape) Black and White 200 dpi Simplex 130 pages/min. Duplex 260 images/min. 300 dpi Simplex 130 pages/min. Duplex 256 images/min. 400 dpi Simplex 82 pages/min. Duplex 82 images/min. 600 dpi (speed priority) Simplex 80 pages/min. Duplex 80 images/min. 600 dpi (image - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 64
consumable parts. When the rollers start to wear out, problems, such as paper jams and misfeeds, are more likely Canon dealer or service representative. • If you replace the transport rollers after installing the optional Thin Paper Kit for DR-X10C, you need to use the Exchange Roller for DR-X10C - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 65
20.79" (528 mm) External Dimensions 22.17" (563 mm) 5 21.10" (536 mm) 33.90" (861 mm) 57 Appendix 14.77" (375 mm) 17.01" (432 mm) 5.51" (140 mm) - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 66
continuous feeding 22 manual feeding 22 Document Guides 18, 20 Problems and Solutions 49 R Rapid Recovery System 31 Replacing the Transport Rollers 44 replacement cycle 44 Roller Replacement Kit 44 S Safety Instructions 2 Scanning 24 Status Display 46 T Troubleshooting 49 trouble - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 67
Memo 59 - Canon imageFORMULA DR-X10C II | DR-X10C II Reference Guide - Page 68
CANADA INC. 8000 Mississauga Road Brampton, Ontario L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA
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Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
Reference Guide