Canon imageFORMULA DR-X10C II DR-X10C II User Manual

Canon imageFORMULA DR-X10C II Manual

Canon imageFORMULA DR-X10C II manual content summary:

  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 1
    User Manual Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
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    in accordance with the instructions, may cause harmful manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon service. For more information regarding return and recycling of WEEE products, please visit www.canon
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    of the Document Scanner. DR-X10C II: Model M11063 Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of Canon Electronics Inc. • Microsoft, Windows
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    Thank you for purchasing the Canon imageFORMULA DR-X10C II Document Scanner. Please read this and the following manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions. After reading the manuals, store them in a safe place
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    are available for viewing from the Setup CD. Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead
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    the basic uses of the DR-X10C II Chapter 4 Other Functions Describes the User Mode and other functions Chapter 5 Maintenance Describes routine cleaning and roller replacement Chapter 6 Practical Examples Describes displayed messages and troubleshooting solutions Chapter 7 Appendix Provides a list
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    User Manual Hardware Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
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    Manuals for the Scanner iii Symbols Used in This Manual iv How This Manual is Organized v Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions the Document Feed Tray 3-7 Adjusting the Document Guides 3-9 Preparing the Document Eject Tray 3-11 4. ........ 5-13 ii
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    6 Practical Examples 1. Messages 6-2 Status Display 6-2 Error Messages 6-3 2. Troubleshooting 6-5 Trouble Categories 6-5 Problem and Solution 6-5 3. Uninstalling the Software 6-9 Uninstalling the ISIS/TWAIN Driver 6-9 Chapter 7 Appendix 1. Specifications 7-2 Unit Specifications 7-2 Options
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    Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions 1-2 Installation Location 1-2 Power 1-2 Moving the Scanner 1-3 Handling 1-3 Disposal 1-5 2. Features 1-6 3. Names and Functions of Parts 1-10 Front View, Feeder Inlet, and Eject Outlet ..........1-10 Rear View 1-
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    Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this
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    power cord can be disconnected easily in an emergency. ● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information. Moving the Scanner ● The scanner weights about 87.3 lbs (39.6 kg). To lift or move the scanner
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    use the scanner, immediately turn the power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information. ■ Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever
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    ■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner. ■ Be careful when
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    2. Features The main features of the DR-X10C II are described below. Scanner Features ● Fast Document scanning. (See "Selectable Background" on p. 4-7.) ● Freely Adjustable Document Guides The left and right document guides can be adjusted so that documents can be positioned to scan either the
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    Detection Functions ● Auto Image Type Detection The scanner automatically detects whether documents are in black and white or color. ● Auto Paper Size Detection The document page size is detected before scanning. Fixed-Size Scanning Auto-Size Detection Scanning ● Skew Detection Function The
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    to be a blank page. Two-Sided Documents with a Blank Side Images with Blank Page Skipped Front and Back Images Reconstructed Image * Folio Scan supports up to A1-size (23.4" × 33.1" (594 × 841 mm)) documents when used together with the Long Document Mode. ● MultiStream Function The scanner
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    Start Using the Scanner ● Patchcode Support (Option) By installing the optional patchcode decoder, patch code sheets inserted between document pages can be detected for batch separation. (See "Using Patchcode Sheets (Option)" on p. 3-19.) ● Thin Paper Kit for DR-X10C (Option) Document sheets that
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    3. Names and Functions of Parts The names and functions of the DR-X10C II parts are shown below. Front View, Feeder Inlet, and Eject Outlet ON and OFF. (See p. 3-2.) D Control Panel (See p. 1-11.) E Document Guides Adjust to match the width of documents, so that ejected documents stack neatly. (See
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    Only Key Feeds and counts the number of document pages. (See p. 4-4.) G Bypass Mode Key Raises the document holder for the non-separating (manual) mode. (See p. 3-12.) H New File Key When Batch Separation by Key is enabled, separates batches. I Start Key Starts scanning. J Stop Key Stops
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    Chapter 2 Setup 1. Setup Procedures 2-2 2. Installation Requirements 2-3 3. Software Installation 2-4 About the Setup Menu 2-4 4. Connecting the Scanner to the Computer ....... 2-6 Interface Connector Locations 2-6 Connecting the Scanner to the Computer 2-6 5. Turning the Power ON (Scanner
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    1. Setup Procedures Perform the following setup procedures to prepare the scanner for use. Step 1: Confirm the installation requirements. (See p. 2-3) Step 2: Install the Software. (See p. 2-4) Step 3: Connect the scanner to the computer. (See p. 2-6) Step 4: Turn the power ON (Scanner recognition).
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    DR-X10C II, your computer must satisfy the following system requirements. ■ Operating System: • Microsoft Windows Vista Service Pack 2 or later (32-bit and 64-bit editions) • Microsoft Windows 7 Service driver provided by Microsoft. Contact your local authorized Canon in the manual for the SCSI
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    Account Control" dialog box may appear. In this case, enter your login user password for Administrator privileges, and click [OK]. Hint See the Easy Start Guide for instructions on using the typical installation procedure. 2-4
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    the selected software. ■ The Read Manual Screen From this screen you can select one of the supplied electronic manuals to read: the Easy Start Guide (a printed copy is also supplied), the Reference Guide, the User Manual (this manual), or the CapturePerfect 3.1 Operation Guide. Chapter 2 Setup 2-5
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    Chapter 2 Setup 4. Connecting the Scanner to the Computer There are two methods for connecting the DR-X10C II scanner to a computer: a USB connection to a standard USB port built in to the computer, or SCSI connection to a SCSI card installed in an expansion slot
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    Chapter 2 Setup 3. Connect the power cord into an AC outlet. B 220 - 240 V Type 3. Use the supplied USB cable to connect the scanner to the computer. Connect the square plug (Type B) of the USB cable to the scanner. 120 V Type ■ Using a SCSI Connection IMPORTANT Make sure that the computer is
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    devices, set the DIP switches so that SCSI ID numbers are not duplicated in the system. DIP Switches Default Position (SCSI ID=2) • The DR-X10C II scanner incorporates a SCSI terminator which is permanently set to ON. When using a daisy-chain configuration with other SCSI devices, make sure that the
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    Recognition) When you turn ON the computer and the scanner, the Windows Plug and Play function recognizes the scanner and automatically installs the required device driver. About the Power Switch When the power switch (located at the lower left side of the front of the scanner) is turned ON, the
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    " to display the installation progress. • A message appears when installation is finished. • The DR-X10C II device driver is installed in Device Manager under [Imaging Devices] as [CANON DR-X10C USB] or [CANON DR-X10C SCSI]. • From the Control Panel, you can display the Device Manager using the
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    3-2 2. Documents 3-4 Acceptable Documents 3-4 3. Document Feed and Eject Trays 3-7 Preparing the Document Feed Tray 3-7 Adjusting the Document Guides 3-9 Preparing the Document Eject Tray 3-11 4. Document Feeding Methods 3-12 Selecting the Document Feeding Method ...........3-12 5. Scanning
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    Chapter 3 Basic Operation 1. Turning the Power ON and OFF Use the power switch to turn the DR-X10C II scanner ON and OFF, or if you are using a USB connection, you can set the USBlinked power switch. CAUTION • After turning the scanner OFF, wait
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    4. Press [Enter]. Enter Key The current setting is indicated by blinking square brackets [ ]. 5. Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection. 6. Press the Stop key to exit the User Mode. ■ About the Auto Power OFF Function This scanner includes an Auto
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    Chapter 3 Basic Operation 2. Documents The DR-X10C II scanner can scan documents ranging in size from business the feed and retard rollers after placing a batch of documents in the Document Feed Tray. • Manual feeding requires feeding one document at a time while the [Bypass Mode] key on the control
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    multi-page documents such as invoice booklets, place the bound edge against the feeder inlet and scan by manual feeding. • To use the Long Document Mode, feed document pages manually, one after another. ■ Long Document Mode Setting Using the Long Document mode, pages up to 118.1" (3 m) long can
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    slowly when scanning long documents, which could result in jammed documents being damaged. Be especially careful to avoid paper jams. • To feed each document page manually when scanning long documents, press the [Bypass Mode] key on the control panel. Bypass Mode Key Chapter 3 Basic Operation 3-6
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    Chapter 3 Basic Operation 3. Document Feed and Eject Trays Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. Preparing the Document Feed Tray ■ Opening the Document Feed Tray When the scanner is turned ON, the Document Feed Tray opens automatically and moves to
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    sides of the tray hook into the scanner body, then press it in at both sides. ■ Document Guides Unlock the document guides by gently pressing both sides of either guide (A), and sliding the document guides to match the width of your document (B). Hint The positions of the left and right document
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    This example shows the procedure for loading documents at the left side of the feeder. 1. Spread the document guides all the way to the left and right. Adjusting the Document Guides The document guides normally extend at equal distances from the left and right of the center of feeding so that your
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    Operation 2. Lock the left document guide (A), and unlock the right document guide (B). 5. Slide the left document guide to the left edge of your documents. 3. Slide the right document guide all the way to the right. ■ Resetting the Document Guides To reset the guides so that they are equidistant
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    , the Eject Tray Extension and Eject Paper Stopper, to be adjusted to match the length of your documents. ■ Document Guides Slide the document eject guides to match the width of your documents. Chapter 3 Basic Operation ■ Document Eject Tray Extension Pull out the tray extension to match the length
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    documents such as invoice booklets, place the bound edge against the feed inlet and scan using manual feeding. Hint • The [Bypass Mode] key is linked to the [Manual Feeding] Feed Option setting (p. 8-19) of the ISIS/TWAIN driver. • When the [Bypass Mode] key on the control panel is pressed or the
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    Feeding. Feed Roller Chapter 3 Basic Operation The User Mode is activated. 2. Press the [ ] key six times to display "Manual Feed Mode". (See p. 4-9.) Retard Roller IMPORTANT When the Continuous Manual Feeding Mode is set to ON from the User Mode, make sure to disable it (set to OFF) when finished
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    with the scanner, or directly from the control panel of the DR-X10C II, using the Job Function. This section describes the Job Function and is a TWAIN-compliant application that is installed along with the ISIS/TWAIN driver. See Chapter 9 "Job Registration Tool Settings" for details. ■ Executing
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    Canon document scanners. CapturePerfect 3.1 includes the following modes. Select the desired scan mode from the Scan menu to perform scanning. For more information on CapturePerfect 3.1, refer to the CapturePerfect 3.1 Operation Guide the toolbar (B). (Network) DR-X10C II Scan Batch to Mail Starts
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    This is not usually practical for large scanners such as the DRX10C II. ■ Using CapturePerfect 3.1 This section describes how to start CapturePerfect [Canon DR-X10C] and click [Settings]. IMPORTANT If [Canon DR-X10C] is not displayed in the list of scanners, you must re-install the ISIS/TWAIN driver
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    select [Default] in the ISIS driver properties dialog box, that setting is on specifying the scan settings, see "ISIS/ TWAIN Driver Settings Dialog Box" on p. 8-4. 8. From the ] dialog box opens. The Properties dialog box for the ISIS driver opens. 9. Specify the file name and the file type for
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    the Stop button causes the Continue Scanning dialog box to appear. • If the [Manual Feeding] Feed Option is enabled, the Bypass Mode key is lit and the Document Key • If a Feed Option other than [Standard Feeding] or [Manual Feeding] is selected, once you have started scanning, each document placed
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    When the optional patchcode decoder is installed, the DR-X10C II supports Automatic File Separation by detecting patchcode sheets inserted within pattern icons are registered in the following location when the ISIS/TWAIN driver is installed. • Patchcode sheets must be printed in their original size
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    Print (at original size) PATCH T (A4) and PATCH II (A4) sheets on A4 paper, or PATCH T (LTR) and PATCH II (LTR) on LTR paper. • The scanner may not save as separate files. 3. On the [Other] tab of the ISIS driver properties, select [Patchcode] from the Batch Separation drop-down list. IMPORTANT If
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    Chapter 3 Basic Operation 7. Handling Interruptions in Scanning If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences. Checking the Error Message When document feeding is interrupted, an error message will appear on the
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    until you hear a click (B). Chapter 3 Basic Operation ■ When "Press Start Key" Appears When the Rapid Recovery System is enabled in the ISIS/ TWAIN driver settings, scanning will pause with the paper jam, skewed document, or staple detected. (See "[Rapid Recovery System] Check Box" on p. 8-17.) The
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    When a double feed is detected, the following process occurs, and messages appear according to the Rapid Recovery System setting in the ISIS/TWAIN driver. (See "[Rapid Recovery System] Check Box" on p. 8-17.) 1. Check the rejected document page(s). Hint • If attached paper, such as a label on the
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    IMPORTANT • Press the Start key the erase the image that was being scanned when double feeding was detected, and resume scanning. • Pressing the Stop key saves the images that were scanned before the double feed was detected to a file, and ends the scan process. In this case, restart scanning from
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    Chapter 4 Other Functions 1. Other Functions and Settings 4-2 2. Function Description 4-4 3. User Mode 4-9 User Mode Operating Procedure 4-9 4. User Mode Functions 4-11
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    Chapter 4 Other Functions 1. Other Functions and Settings The following DR-X10C II functions are grouped together as Other Functions. For details, refer to the indicated pages. SCSI Speed USB Short Packet Auto USB Power Switch Imprinter (Optional)
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    Selectable Background Folio Scan Buzzer (Beeper) Control Verify Scan Manual Feed Mode Frame Detection Error Mode Thin Paper Feed Setting User Mode selection. ISIS/TWAIN: The function is an ISIS/TWAIN driver scanning setting. CapturePerfect: The function can be set by the CapturePerfect 3.1
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    The scanner compares the document page count obtained from the Count-Only mode (or entered manually) with the actual count of document pages scanned, and an error message is displayed number. 2. Select Verify Count in the ISIS/TWAIN driver settings. (See "[Verify Count] Check Box" on p. 8-21.) 4-4
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    outlet, and operation stops. • The message that appears when a double feed is detected depends on the Rapid Recovery System setting specified in the ISIS/TWAIN driver. See "When the Rapid Recovery System is Enabled" on p. 3-23 for details. • Double feed detection in the Count-Only mode is set in the
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    shifted to the left or right side. (See "Adjusting the Document Guides" on p. 3-9.) • Be careful to keep the staple detection window glass clean, and wipe the glass if dust is present. Hint • Staple detection is controlled in the ISIS/TWAIN driver, and the detection level can be set in the User Mode
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    rollers, according to the selection specified in the ISIS/TWAIN driver. Platen Rollers (Black/White Background Rollers) Black White Brush Mode Key Reconstructed Image IMPORTANT • Folio scanning requires that you feed each page manually (The Bypass Mode key is lit). • Fold each page with a sharp,
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    string on document pages after scanning them. For details, contact your dealer or service representative. Pre-Imprinter Post-Imprinter Press the [ ] key to select [ the printing position can be specified in the ISIS/TWAIN driver. (See p. 8-24.) • Even if the post-imprinter is not installed, you
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    3. User Mode The User Mode provides the user with the capability to change certain scanner functions. User Mode Operating Procedure User Mode operations are controlled by the following procedure. Hint Operating procedures differ according to User Mode function. For details, refer to the indicated
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    3. Press [Enter]. Enter Key The current setting is indicated by blinking square brackets [ ]. 4. Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection. Chapter 4 Other Functions 4-10
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    4. User Mode Functions The following functions are available in the User Mode. ■ Buzzer (Beeper) Control Setting The beeper ("buzzer") sounds when you press the control panel keys and when a scanning error occurs. ON2: The beeper sounds when a scanner error occurs. ON1: The beeper sounds when a
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    causes a paper jam indication, and transport stops. ■ Continuous Manual Feeding Mode Setting This mode disables automatic feeding by the pickup be fed by hand one sheet at a time by the operator. (See "Continuous Manual Feeding Mode" on p. 3-13.) ON: The pickup roller is disabled. OFF: Documents
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    than normal can be used. To fully utilize the functions of the Thin Paper Kit for DR-X10C, set this to [ON]. (See "Thin Paper Kit for DR-X10C Specifications" on p. 7-7.) For details about the Thin Paper Kit for DR-X10C, contact your local authorized Canon dealer or service representative. 4-13
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    ■ Auto USB Power Switch Setting ■ Cleaning Mode Chapter 4 Other Functions When this setting is set to [ON], and a USB cable is connected, the scanner is turned ON and OFF by the computer's power switch. (See "About the Power Switch" on p. 3-2.) ON: The scanner automatically turns ON and OFF when
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    Chapter 5 Maintenance 1. Regular Maintenance 5-2 Cleaning the Scanner 5-2 Cleaning the Glass and Rollers 5-3 Opening and Closing the Upper Unit 5-3 Cleaning Rollers with a Cleaning Sheet 5-4 Cleaning the Glass 5-5 Cleaning the Platen Rollers 5-6 Cleaning the Pickup and Feed Rollers 5-7
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    . Wring out the cloth thoroughly, and use a clean dry cloth to wipe the scanner dry. IMPORTANT • To open the imprinter cover, adjust the Document Feed Guides outward and press the tab (indicated by the arrow in the illustration) to unlock the cover. When closing the cover, press the same tab with
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    main glass and rollers are as follows. Pickup Rollers Feed Rollers Platen Roller Scanning Glass Platen Roller Scanning Glass Sensor Glass Retard Rollers For instructions on cleaning the glass and rollers, refer to the following pages. • Scanning Glass and Sensor Glass (See "Cleaning the Glass" on
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    to clean one side of the rollers. • Cleaning sheets can be purchased as consumables. For details, contact your local authorized Canon dealer or service representative. Product Name: Cleaning Sheets (package of 30) Product Code: 2418B002 ■ Performing the Cleaning Mode Use the following procedure to
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    way. IMPORTANT • When placing the adhesive side down, make sure to support the cleaning sheet while inserting it into the feed inlet so that it a scratch on the scanning glass, contact your local authorized Canon dealer or service representative to have the glass replaced. 1. Carefully raise the
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    3. Wipe any dust off the scanning glass with a clean, dry cloth. 4. Press the Stop key to turn off the lamp. Chapter 5 Maintenance Hint The platen rollers are cleaned by wiping while rotating the rollers in three stages. 1. Carefully raise the upper unit until it stops. 2. Press and hold the Stop
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    3. Clean the black and white surfaces of the rollers by wiping horizontally with a moistened, wrung-out cloth. IMPORTANT When cleaning, be careful not to bend the sheet over the roller. The location of the sheet for the lower platen roller is in front of the roller. Sheet (avoid bending) Chapter 5
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    3. Lift the pickup roller mounting lever, and remove the roller. Chapter 5 Maintenance 6. Use a moistened, well wrung-out cloth to wipe off any dust from the rollers. 4. Pull the feed roller lock lever down (A) and move it to the right (B) to unlock the feed roller. ■ Reinstalling Pickup and Feed
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    3. Push the feed roller lock lever up (A) and move it to the left (B) to lock the feed roller in place. Chapter 5 Maintenance 5. Carefully lower the upper unit (A). Press down on both sides of the upper unit to ensure that it is securely closed.(B) 4. Push the roller cover up until it clicks into
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    3. Push the roller lock lever up (A) and move it to the left (B) to unlock the roller. Chapter 5 Maintenance ■ Reinstalling the Retard Roller 1. Set the retard roller into place in the scanner. 4. Remove the retard roller. 2. Align the notches in the roller with the shaft pins in the scanner,
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    4. Replace the roller cover. 5. Push the front of the roller cover in until it clicks into place. 6. Carefully lower the upper unit (A). Press down on both sides of the upper unit to ensure that it is securely closed.(B) Chapter 5 Maintenance 5-11
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    contact your local authorized Canon dealer or service representative. Product Name: on p. 5-9.) • When the rollers start to wear out, problems such as paper jams and document misfeeds may occur more frequently. Paper Kit for DR-X10C, you need to use the Exchange Roller for DR-X10C Thin Paper Kit
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    Checking and Resetting the Page Counter The roller usage counter can be checked and reset using the Roller Counter User Mode setting. IMPORTANT • This counter shows the number of pages transported by the currently installed feed rollers. Make sure to reset the counter when you replace the rollers. •
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    locations. • Pre Imprinter ■ Preparing an Ink Cartridge Use the following HP ink cartridges. For details, contact your local authorized Canon dealer or service representative. Product Name: Ink Cartridge (Blue) Product Code: 3693A002 (C6602B) Product Name: Ink Cartridge (Red) Product Code: 3693A003
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    Replacing Ink Cartridges Replace the ink cartridge using the following procedure. IMPORTANT After replacing an ink cartridge, run a test print to confirm proper printing. (See "Imprinter Testing" on p. 5-20.) ■ Replacing the Ink Cartridge (Pre-Imprinter) IMPORTANT When the upper unit is raised, the
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    CAUTION Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately. Also, avoid touching the metal contacts or nozzles of the ink cartridge. Chapter 5 Maintenance IMPORTANT • If the carriage is closed before the lock lever is raised, it will not be possible to
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    ■ Replacing the Ink Cartridge (Post-Imprinter) Replace the Post-imprinter ink cartridge using the following procedure. 1. Adjust the document feed guides outward to allow access to the imprinter cover. 2. Press the imprinter cover tab (indicated by the arrow in the illustration) to unlock it.
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 86
    CAUTION Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately. Also, avoid touching the metal contacts or nozzles of the ink cartridge. Chapter 5 Maintenance 9. Carefully close the imprinter cover. 7. Install the new cartridge with the nozzles facing to
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 87
    Cleaning the Print Heads If the imprinter print head nozzles are dirty, printing may become streaked or spotty. To prevent this, periodically remove the ink cartridge and clean the print head with a soft, dry cloth or cotton swab. Chapter 5 Maintenance ■ Cleaning Out Excess Ink (Pre-Imprinter) When
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 88
    Chapter 5 Maintenance Imprinter Testing After replacing an ink cartridge or cleaning the print head, perform a test print to confirm proper printing. Test printing is performed by the "Imprinter Test" User Mode selection. IMPORTANT Before performing an Imprinter Test, load a sheet of paper into the
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 89
    Chapter 6 Practical Examples 1. Messages 6-2 Status Display 6-2 Error Messages 6-3 2. Troubleshooting 6-5 Trouble Categories 6-5 Problem and Solution 6-5 3. Uninstalling the Software 6-9 Uninstalling the ISIS/TWAIN Driver 6-9
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 90
    There are two types of display panel messages: "status indicator messages" and "error messages" that appear when the scanner encounters a problem. Status Display The following messages appear on the display panel to indicate the scanner's operating state: ■ Counting... ■ Scanning... Status
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 91
    Clean the scanning glass. (See p. 5-5.) ■ Dust Detected (appears alternately with normal display) Problem: Dust was detected and scanning proceeds. Solution: When scanning finishes, clean the scanning glass. ■ Call for Service Error Code: Exxx (excluding E021) Problem: Internal scanner error. 6-3
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 92
    Solution: Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note of the error code, and contact your Canon service representative. ■ Skew Detected Chapter 6 Practical Examples Solution: Remove the double fed document page(s) from the eject outlet, return them
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 93
    does not solve the problem, consider the following possible causes: Cause Solution The scanner does not support your USB interface. This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 94
    this does not solve the problem, consider the following possible causes: Cause Solution The ISIS/TWAIN driver and Job Registration Tool are may be slow if the USB interface does not support Hi-Speed USB 2.0. ✔ Does the PC's USB interface support only Full-Speed USB 1.1? ✔ Is the USB cable
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 95
    cleaning the rollers, contact your local Canon dealer or service representative to purchase a Roller Replacement Kit problem, consider the following possible problems and causes: Problem Cause Solution Documents do not feed. The Continuous Manual Feed Mode is enabled. Set the Continuous Manual
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 96
    guides to match the width of your document. Chapter 6 Practical Examples Problem Canon dealer or service representative. Problem Problem Cause Solution The scanned image is abnormal in some applications. A function not supported by the application was used. Some applications do not support
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 97
    . Before reinstalling the software, make sure to completely uninstall any previous installation first. Uninstalling the ISIS/TWAIN Driver The following procedure uses the ISIS/TWAIN driver as an example. Follow the same procedure to uninstall the Job Registration Tool and CapturePerfect 3.1. Make
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 98
    4. Click [Yes] to proceed with uninstallation. 5. When uninstallation is finished, click [Finish]. Chapter 6 Practical Examples 6-10
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 99
    Chapter 7 Appendix 1. Specifications 7-2 Unit Specifications 7-2 Options 7-4 Consumables 7-4 External Dimensions 7-5 2. Option Specifications 7-6 Barcode Specifications 7-6 Imprinter Specifications 7-7 Thin Paper Kit for DR-X10C Specifications...........7-7 3. Index 7-8
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 100
    g/m2) (0.05 mm to 0.30 mm) Document Feeding Methods Continuous, Manual, and Continuous Manual Loading capacity Up to 500 pages of good quality paper (80 g/m2 White, Error Diffusion, Advanced Text Enhancement, Advanced Text Enhancement II, 256Level Grayscale, and 24-Bit Color Scanning Resolution 100
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 101
    Scanning Speed (LTR/A4 landscape) Black and White 200 dpi Simplex 130 pages/min. Duplex 260 images/min. 300 dpi Simplex 130 pages/min. Duplex 256 images/min. 400 dpi Simplex 82 pages/min. Duplex 82 images/min. 600 dpi (speed priority) Simplex 80 pages/min. Duplex 80 images/min. 600 dpi
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 102
    consumable parts. When the rollers start to wear out, problems, such as paper jams and misfeeds, are more likely Canon dealer or service representative. • If you replace the transport rollers after installing the optional Thin Paper Kit for DR-X10C, you need to use the Exchange Roller for DR-X10C
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 103
    External Dimensions Chapter 7 Appendix 20.79" (528 mm) 14.77" (375 mm) 17.01" (432 mm) 5.51" (140 mm) 22.17" (563 mm) 21.10" (536 mm) 33.90" (861 mm) 7-5
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 104
    8 or 13 Modulus 10, Weight 3 3 to 32 (including Modulus 16, 7 DR Start/Stop characters) 3 to 32 (including Modulus 43 Start/Stop characters) (Standard ASCII 10, Weight 3 Note: EAN, UPC-A and UPC-E add-ons supported ■ Detection Conditions Item Condition Printed Side Front or back (or both,
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 105
    Scanning Unit Printing Side Front Position Set in the ISIS/TWAIN driver (See p. 8-26) Pre-Imprinter: One of 6 positions Water-based Operating Environment As specified for the ink cartridge Thin Paper Kit for DR-X10C Specifications Scannable Document Requirements Wight: 7 lb to 32 lb bond (27 g/m2
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 106
    Document Feed Tray 3-7 extension 3-9 home position 3-7 Document Feeding Methods 3-12 continuous feeding 3-12 continuous manual feeding 3-13 manual feeding 3-12 Document Guides 3-8, 3-11 adjusting 3-11 Documents 3-4 Double-Feed Detection Function 4-5 Double-Feed Errors 3-23 Double-Feed
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 107
    Problems and manuals 2-5 typical installation 2-4 Skew Detection Function 4-6 Software installing 2-4 uninstalling 6-9 Staple Detection Function 4-6 Status Display 6-2 System Requirements 2-3 T Terminator 2-8 Thin Paper Kit for DR-X10C 1-9 Troubleshooting 6-5 Chapter 7 Appendix trouble
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 108
    User Manual Software Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 109
    Settings 1. Before You Start Using the Scanner 8-2 2. ISIS/TWAIN Driver Settings Dialog Box ...........8-4 Basic Tab Sheet 8-5 [Brightness] Tab Sheet 8-12 [Image processing] Tab Sheet 8-15 Configuring Scanner Settings According to the Purpose 10-6 Registering Your Settings 10-11 ii Software
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 110
    Chapter 8 ISIS/TWAIN Driver Settings 1. Before You Start Using the Scanner 8-2 2. ISIS/TWAIN Driver Settings Dialog Box .......... 8-4 Basic Tab Sheet 8-5 [Brightness] Tab Sheet 8-12 [Image processing] Tab Sheet 8-15 [Others] Tab Sheet 8-17 [Pre Imprinter] and [Post Imprinter] Tab Sheets 8-24
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 111
    for instructions on selecting the scanner. 1. Click the [Start] button, then select [Programs] [CapturePerfect 3.1] - [CapturePerfect 3.1]. 2. Select [Select Scanner] from the [Scan] menu. CapturePerfect 3.1 starts. The [Select Scanner] dialog box appears. 3. Select "CANON DR-X10C", and
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 112
    4. Select the default page size. Chapter 8 ISIS/TWAIN Driver Settings The Properties dialog box for the ISIS driver opens. IMPORTANT • Clicking the [Default] in the ISIS Driver Properties dialog box, the setting is applied here. • For the TWAIN driver, the default paper size is LTR/A4 and cannot
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 113
    installed. Buttons [OK] button Applies the settings and closes the dialog box. Hint When you use an application program that scans from the TWAIN Driver Settings dialog box, [Scan] is displayed instead of [OK] to scan with the configured settings. (See "[Scan Area] Dialog Box" on p. 8-11.) [Cancel
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 114
    [Basic] tab sheet is displayed when the DR-X10C ISIS Driver is utilized from a scanner setting or scanning dialog box belonging to an ISIS-compatible application program. This tab sheet contains settings for DR-X10C II functions that are not supported in the dialog box belonging to the application
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 115
    Chapter 8 ISIS/TWAIN Driver Settings ■ [Basic] Tab Sheet Settings You can configure the following non-uniform, such as a pattern, it is processed to enhance text readability. [Advanced Text Enhancement II] This mode is displayed when the resolution is 300 dpi or lower, and is good for scanning
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 116
    Chapter 8 ISIS/TWAIN Driver Settings [Auto Color Detection] The document is detected as Quality] setting is enabled when the resolution is set to 400 or 600 dpi. • The [Advanced Text Enhancement II] mode cannot be used when the resolution is set to 400 or 600 dpi. Scanning Side Select which page
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 117
    batch separation setting on the [Others] tab sheet is set to [Patchcode] (Optional). (See "Batch Separation" on p. 8-20.) Chapter 8 ISIS/TWAIN Driver Settings [Deskew] Check Box The Deskew function detects slanted document pages and straightens the scanned images. IMPORTANT The Deskew function does
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 118
    occurs, enable [Speed priority] and scan images of lower quality, or set the scanning side to [Simplex]. [Scan Options] (TWAIN driver only) Specify the operation when scanning continuously with a TWAIN-compatible application program. [Standard] Outputs each scanned page before scanning the next
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 119
    (ISIS driver) JPEG Transfer Color drop-out Prevent Bleed Through / Remove Background Border Removal Erase Dot Edge emphasis Moire Reduction Deskew Scanning Modes Black and White Error Diffusion Advanced Text Enhancement - ✔- ✔✔ Advanced Text Enhancement II - ✔- ✔ ✔ 256
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 120
    programs, like the Job Registration Tool, that display the [OK] button in the Properties dialog box. (Area Window) Scan Area Dialog Box (TWAIN Driver) This dialog box appears with application programs that display the [Scan] button in the Properties dialog box. Page Size This setting is linked to
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 121
    , changing the margin [Unit] setting is not possible on the advanced version of the [Basic] tab sheet (p. 8-5). Chapter 8 ISIS/TWAIN Driver Settings [Preview] Button (TWAIN driver only) Load the document and then click the [Preview] button to scan one document page and display its preview image in
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 122
    Chapter 8 ISIS/TWAIN Driver Settings Hint If all of the settings on the [Brightness ✔ ✔ ✔ ✔ ✔ Error Diffusion - ✔ ✔ ✔ ✔ Advanced Text Enhancement - ✔ - - - Advanced Text Enhancement II - ✔ ✔ - - 256-level Gray - ✔ ✔ ✔ ✔ 24-bit Color - ✔ ✔ ✔ ✔ Auto Color Detection
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 123
    ■ [Gamma Settings] Dialog Box Use the [Gamma Settings] dialog box to adjust the gamma correction value. Chapter 8 ISIS/TWAIN Driver Settings Input method Select the setting method for gamma correction. [Factor] Move the slider to the left or right to adjust the gamma correction factor
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 124
    [Export] button Clicking this button exports the custom gamma curve settings as a gamma table file (*.pxg). Chapter 8 ISIS/TWAIN Driver Settings [Image processing] Tab Sheet The [Image processing] tab sheet provides settings affecting the processing of scanned images. Some settings may be disabled,
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 125
    180 degrees 270 degrees Output Image [Reverse Image] Check Box (TWAIN driver only) Select this check box to output images scanned in blackand-white dialog box are disabled. • Some application programs do not support [Text Orientation Recognition]. Please disable [Text Orientation Recognition] if
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 126
    you specify may not match those processed. Hint [Batch Separation] and [Patchcode Orientation] are functions for setting the ISIS driver, so they are not displayed for the TWAIN driver. ■ [Others] Tab Sheet Settings You can configure the following settings on the [Others] tab sheet. [Rapid Recovery
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 127
    to the computer. Hint • Scanned image data is output from the scanner as an uncompressed or JPEG transfer, depending on instructions from the ISIS/TWAIN driver or application program. - With uncompressed transfer, scanned image data is output without being compressed. Therefore, if the image data is
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 128
    8 ISIS/TWAIN Driver Settings [Manual Feeding] (Bypass Mode) This is linked to the [Bypass Mode] key on the control panel. When [Manual Feeding] is scan documents with different-size pages, you can adjust the document guide position after loading a document. [Automatic Feeding] Execute scanning with
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 129
    loaded document is detected until scanning starts. Chapter 8 ISIS/TWAIN Driver Settings Batch Separation (when a patchcode decoder is installed) When the is not available [Manual Feeding] Feeding Option [Panel-Feeding] or [Automatic Feeding] Feeding Option [Manual Feeding] Feeding Option
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 130
    are as follows. Patch T (File A) Patch II (File B) Patchcode Orientation 0 degrees 90 degrees 180 image in the Prescan window. Chapter 8 ISIS/TWAIN Driver Settings [Verify Count] Check Box When this check box on p. 7-6. • If your application supports barcodes, barcode data that is detected can
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 131
    degree orientation, and detection is possible regardless of which end is the starting point. Feeding Direction 0 degrees 90 degrees Chapter 8 ISIS/TWAIN Driver Settings Search Area [Enable] check box Select this check box to limit barcode detection to within a specified area of the document, and
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 132
    Chapter 8 ISIS/TWAIN Driver Settings Code 39 Detect Code 39 barcodes. [Enable] Detect and read Code 39 barcodes. [Full Ascii] Read barcodes in Full ASCII Code. [Checksum] Read the
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 133
    UPC Detect UPC-A/UPC-E barcodes. Chapter 8 ISIS/TWAIN Driver Settings [Pre Imprinter] and [Post Imprinter] Tab Sheets The [Pre Imprinter] tab sheet is displayed when an optional pre-imprinter unit is installed, and allows
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 134
    or counter on scanned documents. The [Imprinter] check box is enabled only if the optional preimprinter unit is installed. Chapter 8 ISIS/TWAIN Driver Settings [Addon] Check Box ([Post Imprinter] tab sheet only) Configure settings for adding any character string or counter on scanned images. Text
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 135
    Chapter 8 ISIS/TWAIN Driver Settings [Double counter with number of characters] abbreviation: A dialog box appears in which to specify the number of characters of the double counter. A counter
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 136
    Chapter 8 ISIS/TWAIN Driver Settings Orientation Specify the orientation of characters to be imprinted or added. Hint Text orientation relative to the feeding direction is as follows. Orientation 0 degrees
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 137
    " on p. 8-20.) IMPORTANT The counter for the imprinter does not increase when [Patch code] is selected for [Batch Separation]. Chapter 8 ISIS/TWAIN Driver Settings [Every Page] Increments once per page. [None] No counting up. [Reset Value] Select the initial value when the counter is reset. [Reset
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 138
    Chapter 9 Job Registration Tool Settings 1. Before Use 9-2 Job Function 9-2 Starting the Job Registration Tool 9-2 2. Job Registration Tool 9-3 3. Settings Dialog Boxes 9-5 [New/Editing] Dialog Box 9-5 [Admin] Dialog Box 9-8
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 139
    starts. Starting the Job Registration Tool Follow the procedure below to start the Job Registration Tool. 1. Click the [Start] button, and then click [All Programs] - [Canon DR-X10C] - [Job Registration Tool]. 9-2
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 140
    Chapter 9 Job Registration Tool Settings 2. Job Registration Tool The Job Registration Tool consists of the main window below and the [New/Editing] and [Admin] dialog boxes. For details on the dialog boxes, see the description of each dialog box. Hint • If you select a registered job, [Copy] and [
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 141
    Job List Displays the job numbers (01 to 99) and job titles. Job Information Displays the information for the job selected in the job list. [Close] Button Ends the Job Registration Tool. Chapter 9 Job Registration Tool Settings 9-4
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 142
    Chapter 9 Job Registration Tool Settings 3. Settings Dialog Boxes The settings dialog boxes of the Job Registration Tool include the [New/Editing] dialog box and [Admin] dialog box. For details, see the description of each dialog box. [New/Editing] Dialog Box In the [New/Editing] dialog box, you
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 143
    Scanner Settings Press the [Setting] button to configure scanner settings. Chapter 9 Job Registration Tool Settings File name Enter a name for the files to save. Hint • File names may consist of up to 32 alphanumeric characters. • A time stamp is appended to the file name indicating the time of
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 144
    [Access setting] Button This button is enabled when the [Save to My Pictures folder] check box is not selected, and allows you to enter the user name and password required to access the shared network folder specified for [Save in folder]. IMPORTANT Access to shared network folders may be restricted
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 145
    images. When the [Compression] check box is selected, a standard level of JPEG compression is applied. IMPORTANT If your application program does not support the above compression formats, you may be unable to open scanned image files. In this case disable [Compression] when scanning. [Admin] Dialog
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 146
    the specified limit. • If a warning message appears, follow the instructions in the message to either continue scanning or change the save destination first as occurs when multiple users log on to Windows or when multiple DR-X10C II scanners are used. [Back Up] Button Writes a backup file (*.reg
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 147
    Chapter 10 Practical Examples 1. About Basic Condition Settings 10-2 Confirming the Basic Conditions for Scanning....10-2 2. Practical Examples 10-4 Scanning Documents of Unregistered Page Sizes 10-4 Specifying the Scanning Area 10-5 Configuring Scanner Settings According to the Purpose 10-6
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 148
    of the basic setting items that are the minimum requirements when configuring the scanner settings. For details on settings, see Chapter 8 "ISIS/TWAIN Driver Settings Dialog Box". Confirming the Basic Conditions for Scanning When you scan a document, be sure to confirm the basic conditions [Mode
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 149
    Dots per inch Select the scanning resolution. Hint Higher resolutions provide clearer images, but produce larger files. Scanning Side Select which page side(s) to scan. Hint • If the scanning side is set to [Skip Blank Page], the images of blank pages are deleted when the images are saved. • [Folio]
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 150
    which items to set according to the purpose when configuring the scanning settings. For details on settings, see Chapter 8 "ISIS/TWAIN Driver Settings Dialog Box". Scanning Documents of Unregistered Page Sizes Configuring the following settings allows you to scan a document of an unregistered page
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 151
    document to scan. ■ Specifying an area Specify the area of the document to scan in the Scan Area dialog box. (See p. 8-11.) Hint Folio Scan supports up to A1-size (23.4" × 33.1" (594 × 841 mm)) documents when used together with the Long Document Mode. 10-5
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 152
    Chapter 10 Practical Examples Hint • With the TWAIN driver, load the document you want to specify the area of and press the [Preview] button to scan the document and display the preview image in
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 153
    ■ When you want to skip or enhance intermediate colors Select an intermediate color in [Color drop-out] on the [Image processing] tab sheet. The Color Settings dialog box is displayed, and you can specify the color range of the intermediate colors to ignore (drop out) or enhance. Chapter 10
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 154
    ■ When you want to change the brightness on the front and back sides to scan a document with front and back sides of different densities. Set the brightness of the back side on the [Brightness] tab sheet. (See p. 8-13.) Chapter 10 Practical Examples Hint The brightness of the back side cannot be
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 155
    for when documents are judged to be black and white. (See p. 8-10.) Hint The ISIS driver does not have a function for reversing black and white. ■ When you want to enhance text legibility. (See p. 8-6.) Hint [Advanced Text Enhancement II] is displayed when the resolution is 300 dpi or less. 10-9
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 156
    ■ When you want to remove the black spots from scanned images when scanning documents with punch holes (when the background is set to black) When the background color is set to black on the [Others] tab sheet, select [Punch Hole Removal] on the [Image processing] tab sheet. The black spots from
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 157
    ■ When you want to delete the images of the blank pages in two-sided documents If you set the scanning side setting to [Skip Blank Page] on the [Basic] tab sheet, the images of blank pages in the document are deleted. (See p. 8-7.) Chapter 10 Practical Examples Registering Your Settings You can
  • Canon imageFORMULA DR-X10C II | DR-X10C II User Manual - Page 158
    CANADA INC. 8000 Mississauga Road Brampton, Ontario L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA
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Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
User Manual