Canon imageFORMULA ScanFront 400 Instruction Manual

Canon imageFORMULA ScanFront 400 Manual

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  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 1
    INSTRUCTIONS Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 2
    scanner enters Low Power mode to up to 120 minutes, we recommend using the default setting. FCC REGULATIONS (For 120 V model) Network Scanner the instructions, manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 3
    service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment. (EEA: Norway, Iceland and Liechtenstein) Model Names The following names may be provided for the safety regulations in each sales region of the Network Scanner. ScanFront 400
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 4
    trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of Canon Electronics Inc. • Microsoft, Windows, Internet Explorer, or documents issued by government officials or agencies This is not an exhaustive list. Canon is not responsible for how this scanner is used
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 5
    YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS INTACT. THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 6
    Introduction Thank you for purchasing the Canon imageFORMULA ScanFront 400 network scanner. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 7
    contact your local authorized Canon dealer or service representative. ❏ Manuals for the Scanner The following manuals are provided with the Canon ScanFront 400. Be sure to read these manuals thoroughly before using the scanner. Setup and Operation Guide* Setup Guide Describes the procedure for
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 8
    how to install and use ScanFront Administration Tool for SF400. Chapter 8 Maintenance This chapter describes how to clean the scanner and replace the consumable parts such as rollers. Chapter 9 Troubleshooting This chapter describes how to respond when problems occur or warning messages appear
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 9
    of the ScanFront 400 18 ScanFront 400 18 3. Names and Functions of Parts 21 Front and Document Feed and Eject Trays........... 21 Rear 22 4. Network Environment 23 Network Environment 23 Directory Service Support 24 Chapter 2 ScanFront Setup 1. Before Setting Up the Scanner 26 Installation
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 10
    Feed Error ..... 52 Chapter 4 Operating Procedures 1. Flow of Scanner Operations 56 2. Turning the Power ON and OFF 57 Turning User Administration 65 Address Book Settings 66 Job Button Settings 66 Change Password 66 Show Operation History 67 6. Scanning Procedures 68 Scanning From the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 11
    Network Setting 132 Language/Timezone 133 ScanFront Administration Tool for SF400 Setup 171 Starting ScanFront Administration Tool for SF400 171 Registering ScanFront Scanners 171 4. Managing the ScanFront Scanners 173 Selecting a ScanFront 173 Checking ScanFront Status 173 Entering Passwords
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 12
    the Page Count and Resetting the Counter 189 Chapter 9 Troubleshooting 1. Troubleshooting 192 2. Error Messages 198 3. Initializing ScanFront 203 Chapter 10 Appendices 1. Specifications 205 Unit Specifications 205 Network Specifications 207 Transfer Destinations 207 AC Adapter (100 to 240
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 13
    Location 14 Power 15 Moving the Scanner 15 Handling 15 Disposal 17 2. Features of the ScanFront 400 18 ScanFront 400 18 3. Names and Functions of Parts 21 Front and Document Feed and Eject Trays 21 Rear 22 4. Network Environment 23 Network Environment 23 Directory Service Support 24
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 14
    Chapter 1 Before Use 1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ❏ Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 15
    authorized Canon dealer or service representative for further information. ❏ Moving the Scanner ● When moving the scanner, always hold it with both hands to avoid dropping it. The weight of the scanner unit is approximately 9.92 lbs (4.5 kg). ● Before moving the scanner, make sure the document tray
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 16
    turn the power OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. ■ Before moving the scanner, make sure to turn the power OFF, and disconnect the power plug from the power outlet. CAUTION
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 17
    turn the power OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced. ■ Do not install the scanner in a humid or dusty location. Doing so may result in a fire or electric shock. ■ Do not place
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 18
    ❏ ScanFront 400 ● Compact Network Document Scanner The network document scanner has a compact design of 12.01" (W) × 9.96" (D) × 8.03" (H) (305 mm (W) × 253 mm (D) × 204 mm (H)) when the feed tray is detached. You can scan documents in a range of sizes from business cards to A4/LTR size. ● Supports
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 19
    Button are available for each user. ● Supports Directory Services The scanner supports directory services (Active Directory and OpenLDAP), which enables the double feed detection function that compares the lengths of documents, the scanner is equipped with a double feed detection function that uses
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 20
    so that you can view the results to adjust the brightness and contrast before scanning the entire document. ● Auto Start The scanner is equipped with an auto start function, which enables scanning to be automatically started when a document placed in the feeder is detected. 20 Chapter 1 Before Use
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 21
    (See p. 53.) f Document Guides Adjust these to match the width of the document. (See p. 47.) g Document Feed Tray Place documents here. (See p. 43.) h Feed Support Pull this out to support loaded documents. i Feed Extension Support Open this when placing long paper in the scanner. a Tray Extension
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 22
    depending on the scanner status. Power Button Indication Description Lit Power is on Flashing Low power mode l USB Port (Front) Connect a USB1.1/Hi-Speed USB2.0 compatible USB memory device, USB keyboard, or USB mouse. m Eject Tray Support Open this when scanning multiple documents of varying
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 23
    Before Use 4. Network Environment The network environment required to use the ScanFront is described below. To obtain details on your network environment, contact your network administrator. ❏ Network Environment ● Network Protocol The scanner uses TCP/IP protocol to connect to the network. ● IP
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 24
    ❏ Directory Service Support ● Active Directory Active Directory is a directory service adopted by Windows 2000, and information registered to Active Directory can be used on other computers. The ScanFront allows user information registered to the domain server registered as the authentication server
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 25
    the Scanner Settings 31 Administrator Settings 31 4. Configuring Administrator Settings 34 Logging In to the Administrator Settings 34 Network Setting 35 Administrator Password 36 Backup/Restore Setting Information 37 Select Login Type 38 Roller Counter Reset 38 Format ScanFront 39 Network
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 26
    Chapter 2 ScanFront Setup 1. Before Setting Up the Scanner Before setting up the scanner, you need to move it to the installation site, and connect the AC adaptor and network cable. ❏ Installation Location The performance of this scanner is affected by the environment in which it is installed.
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 27
    Follow the procedure shown below to connect the AC adapter. CAUTION Make sure to use only the AC adapter and power cord included with the scanner. Chapter 2 ScanFront Setup The shape of the power plug varies by country and region. a Connect the power cord and AC adapter. b Insert the plug of the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 28
    ❏ Connecting the Network Cable Insert the network cable connector (RJ-45) into the LAN port. Chapter 2 ScanFront Setup 28
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 29
    ScanFront Setup 2. Turning the Power ON and OFF Use the power button to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF. ❏ Turning the Power ON Press the power button to turn the scanner the power button to turn the scanner ON. • When the power indicator
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 30
    power button to force shutdown may result in malfunction, so do not perform this operation under normal circumstances. • After ScanFront transitions to Low Power Mode while not connected to a network, power will automatically turn OFF when the scanner is not operated for approximately 4 hours. 30
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 31
    Setup 3. Configuring the Scanner Settings ScanFront setup is performed from the Administrator Settings of the Home screen. Configure network settings and other settings for using the ScanFront. ❏ Administrator Settings The following items are available for administrator settings. For details
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 32
    (See p. 131) Date/time settings Set date/time for the ScanFront scanner. Yes (See p. 131) ScanFront Maintenance You can configure the display off setting, reset the roller counter, and configure the password. Yes (See p. 131) Format ScanFront Use this when you want to change the operating
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 33
    scanner settings. Yes (See p. 147) Display the version information, and update the version, of the ScanFront module. Perform system administration for the ScanFront. Select the login screen for users Test the communication between the ScanFront and other devices on the network. Set the password
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 34
    2 ScanFront Setup 4. Configuring Administrator Settings Enter the administrator password and log in to configure administrator settings. ❏ Logging In to the Administrator Settings Follow the procedure below to configure the [Device name] and [IP address] needed to connect the scanner to a network
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 35
    and IP address used for connecting the ScanFront to a network with [Network Setting] of the Device Configuration screen. IMPORTANT • Configure network settings while the network cable is connected to the scanner. If the network cable is not connected to the scanner, you will not be able to verify
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 36
    of the each server. Chapter 2 ScanFront Setup ❏ Administrator Password Configure the administrator password used for restricting login to the password. If you forget the password, you will have to reformat the scanner, and all registered data will be lost. Hint The administrator password
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 37
    Back up or restore setting information using a shared folder on the network at the following times. When adding another ScanFront When adding, for instance, another ScanFront, back up the setting information that was set on the first ScanFront, and then restore the setting information on the other
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 38
    [Login type setting] of the System administration screen. For details, see "Login Screen" on p. 59. Chapter 2 ScanFront Setup ❏ Roller Counter Reset Reset the counter after replacing the feed roller when the scanner no longer feeds properly. For details, see "Replacing the Rollers" on p. 188. 38
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 39
    clears all the settings registered to the ScanFront. Chapter 2 ScanFront Setup ❏ Network Test Confirm whether communication is enabled between the ScanFront and other devices on the network. Enter the IP address of a device and press the [Connection test] button to ping the specified IP address
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    42 Card (plastic 42 Passport 42 2. Preparing the Scanner 43 Preparing the Document Feed Tray and Eject Tray 43 Changing the Feed Method 44 USB Port 44 3. Placing Documents 46 Placing a Document 46 Placing a Folded Document 47 Placing a Long Document 48 Placing a Card 48 Placing a Carrier
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 41
    Handling 1. Documents The ScanFront can scan documents in a range of sizes from business cards to A4/LTR. It is possible to feed documents of the following time can cause the scanner to jam. • Always make sure that the ink on a document is dry before scanning it. Scanning documents with the ink
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 42
    ❏ Business Card Size Width: 1.97" (50 mm) and above Length: 3.35" (85 mm) and above Thickness 101.33 lb Cover (380 g/m2) and below IMPORTANT • We recommend placing business cards horizontally. Vertically placed business cards may not feed properly depending on their size. • If the stack of business
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 43
    ]) in the ScanFront's Detailed Settings screen according to the type of document placed. ❏ Preparing the Document Feed Tray and Eject Tray Prepare the trays in accordance with the type of document. 1. Open the document eject tray a. 2. Open the feed support b. • When scanning documents of different
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 44
    a USB keyboard and USB mouse to operate the ScanFront. IMPORTANT When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the edge that is fastened together is facing down. IMPORTANT • The scanner will not start if you turn the power ON
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 45
    is not write-protected. If the USB memory is write-protected, data cannot be written to the USB memory. • This scanner does not support USB memory equipped with password security, data encryption, or functions other than data storage. • Use a USB memory device that is formatted in the FAT16, FAT32
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 46
    the scanner, place them face down into the tray with the top edge of the document at the bottom of tray. ❏ Placing a Document Follow the procedure below to place a document. 1. Adjust the document guides to be wider than the width of the document. 2. Fan the document. 3. Place the document face
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 47
    A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The ScanFront will scan both sides and combine the scanned images into a single image. Loading mark The number of sheets that you can place in the scanner
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 48
    set [Non Separation Feeding Mode] to [ON]. Place documents one at a time. • Adjust the document guides to fit the width of the document. Otherwise, the image may scan as skewed or shifted. Hint • When placing folded documents, place the document into the scanner so that the fold is on the right side
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 49
    be placed on the scanner at the same time. In such cases, set [Document type] to [Extra-thick paper/plastic card] in the Detailed Settings screen. (See p. 94.) 3. Load the document with the page you want to scan facing down. After placing the document, align the document guides with both edges of
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 50
    (0.15 mm))), the scanner may break down due to problems such as paper jam. it in the scanner. 1. Set [Document type] to [ document guides on both sides of the document after placing the document. CAUTION • If the carrier sheet and passport are not placed properly, paper jams may occur or the document
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 51
    the size of the passport is significantly different from the size of the carrier sheet, document jamming may occur and the scanner's correction functions may not operate properly. • The thickness limit for scannable documents is 0.236" (6 mm) with the passport inserted in the carrier sheet. If 0.236
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 52
    messages appear. Hint • If you press [Complete], the display returns to the previous screen. • If you want to continue scanning, reset the document before progressing with screen operations. Press [Continue] to resume scanning. If a paper jam or double feed error is detected in the middle of
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 53
    in the preview, and press [DISCARD & CONTINUE]. • To save the previewed image as a scanned image and then scan the remaining documents, set the remaining documents in the scanner and press [SAVE & CONTINUE]. • If you press [Complete], the scanned images up until the paper jam or double feed error
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 54
    type] to [Extra-thin paper] in the Detailed Settings screen. In addition, limit the number of documents placed on the scanner to about 10 sheets. • A dirty or worn feed roller, or documents stuck together as a result of static electricity are common causes of paper jams or double feed errors
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 55
    Chapter 4 Operating Procedures 1. Flow of Scanner Operations 56 2. Turning the Power ON and OFF 57 Screen 65 User Administration 65 Address Book Settings 66 Job Button Settings 66 Change Password 66 Show Operation History 67 6. Scanning Procedures 68 Scanning From the Home Screen 68
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 56
    process from turning the scanner ON, to sending an . registered in the Administrator Settings screen, and the user password is registered in the User Settings screen. Scan (The are also applied to job buttons. Scanning finishes (A document confirmation message appears) (See p. 75.) The image is
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 57
    off." on p. 155.) • When the power indicator is flashing but nothing appears on the touch panel, the Low Power mode has activated to temporarily stop scanner operations. To switch out of Low Power mode, press the power button.(See "Adjust the wait time until the Low Power Mode." on p. 155.) • The
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 58
    power button to force shutdown may result in malfunction, so do not perform this operation under normal circumstances. • After ScanFront transitions to Low Power Mode while not connected to a network, power will automatically turn OFF when the scanner is not operated for approximately 4 hours. 58
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 59
    screen appears at the startup when the scanner is turned ON. ❏ Login Screen Types There are two types of login screen: a list type login screen for selecting from a list of registered users, and a key in type login screen for entering a user name and password. List Type Login Screen Key in Type
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 60
    Type Login Use the procedure below to log in to the list type login screen. 1. Select the user that will log in, and press the [Password] entry box. IMPORTANT When you use server authentication to log in, you are registered as a new user of server authentication. The keyboard screen appears. 60
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 61
    in type login screen, enter your user name and password to log in. 1. Press the [User name] ([Password]) entry box. IMPORTANT Passwords are case-sensitive. Make sure to enter the password correctly. 3. Press [Login] to log in to the scanner. The keyboard screen appears. 4. The Home screen (or Job
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 62
    3. Press [Login] to log in to the scanner. IMPORTANT • User names and passwords are case-sensitive. Make sure to enter the user and password registered during device authentication correctly. • If you do not know the user name and password registered for server authentication, contact the domain
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 63
    Chapter 4 Operating Procedures 4. Screen Displayed after Login You can set the screen (Home screen or Job Button screen) that is displayed after a user logs in. (See p. 109 and p. 161.) ❏ Home Screen a IMPORTANT If a user whose use of the Home screen is restricted logs in, the Home screen is not
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 64
    to edit a job button, the editing of job buttons has been restricted by the ScanFront administrator. For details, contact the administrator. b a Job Button Opens the Scan / Send for example. IMPORTANT • The document is scanned immediately after you press the job button. Make sure to place your
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 65
    to edit the User Settings of the currently logged in user, perform registration or editing for the address book and job buttons, and edit passwords. For details, see "User Settings" on p. 160. ❏ User Administration Edit user names and email addresses and select the screen that appears after device
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 66
    for and manage address books. (See "Address Book Settings" on p. 163.) Chapter 4 Operating Procedures ❏ Change Password You can register a new user password or change a user password registered. ❏ Job Button Settings Register and manage job buttons. (See "Job Button Settings" on p. 165.) Hint
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 67
    ❏ Show Operation History This allows logged-in users to refer to their operation history. Chapter 4 Operating Procedures 67
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 68
    Chapter 4 Operating Procedures 6. Scanning Procedures You can perform scanning from the Home screen or the Job Button screen. (See "Screen Displayed after Login" on p. 63.) ❏ Scanning From the Home Screen If you press the destination (E-mail, FTP, Fax or Shared folder) selection button in [Address
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 69
    scanning differ depending on the job button settings. For details on the overall flow from configuring settings to sending an image file, see "Flow of Scanner Operations" on p. 56. • Job buttons cannot be used to save image files to USB memory or send them to printers for printing. a Address Book
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 70
    Hint • The following icons are used to indicate the types of address. : E-mail : Shared folder : Fax : FTP : Group • Pressing an address adds a checkmark ( ) to the icon and selects the address. Pressing a selected address again clears the selection. • An address is not selected as an
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 71
    Chapter 4 Operating Procedures ❏ USB Memory Screen The USB Memory screen enables you to specify the folder in the USB memory to save the image file. a b c d When you press [Direct FAX], the fax number entry box appears. When you press the entry box, the numeric keypad appears. Entering the fax
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 72
    IP address Enter the printer's IP address. b User name Enter the user name configured for the printer's FTP printing. c Password Enter the password configured for the printer's FTP printing. d Save Password Save the entered password. e Use passive mode Transmit to the FTP server in Passive Mode. 72
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 73
    Chapter 4 Operating Procedures IMPORTANT Print settings vary depending on the printer. Print settings cannot be configured on the ScanFront. ❏ Scanning This section describes the procedure for scanning. If you want to save the image file to USB memory, specify the folder in the USB
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 74
    Chapter 4 Operating Procedures IMPORTANT An address is not selected as an address to send data to if there is no checkmark, even if the background is shaded. 4. Make sure the selected address has a checkmark and then press [Next]. Hint When a different type of address is selected, you can confirm
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 75
    to start scanning. Scanning stops after the document has been scanned. Chapter 4 Operating Procedures 7. Check the document and go to the next step. 10 appears. • When the confirmation message is left displayed and the scanner transitions to Low Power Mode, all of the data scanned up until
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 76
    : Display the image of the next page. : Display the image of the previous page. : Move the viewing area around an image when an enlarged view of the image is shown. : Rotate the image 90 degrees counterclockwise. : Rotate the image 90 degrees clockwise. : Enlarge the image. : Reduce the image.
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 77
    9. Press [Send]. Chapter 4 Operating Procedures 10. Confirm the address and press [OK] to send the scanned image. The address confirmation message appears. IMPORTANT If a send error message appears, check the address settings and send destination and try again. 11. Returns to the screen set for [
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 78
    Chapter 4 Operating Procedures 7. Registering and Editing Addresses If an address to which you want to send an image file is not registered in the address book or the information of a registered address has not been updated, use the procedure below to register a new address or modify an address in
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 79
    WebDAV over SSL]. Chapter 4 Operating Procedures • Use Proxy Connect to an external network via an HTTP proxy server. This is enabled when [Protocol] is set to to specify the sub-folder. 1. Enter the host name, user name, password, and domain, and then press [Browse] to access the computer that is
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 80
    If the path of the sub-folder is unknown, use the procedure below to specify the sub-folder. 1. Enter the server address, user name, and password, and click [Browse] to log in to the FTP server. 2. Specify any sub-folder at the level of the displayed folder and click [OK]. • Authentication
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 81
    the user name and password of an account with write permission for the FTP server. • Save password Save the entered password. • Use Passphrase . However, be aware that communication may not be possible if the network is not functioning properly. Fax Registration Screen • Name Enter the name
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 82
    Group Registration Screen Chapter 4 Operating Procedures • [Add] button Select addresses to register to the group from [Address Book type] and [Address type]. The selected addresses are displayed in the list. • Name Enter the name that you want to appear in the address book. IMPORTANT • When you
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 83
    ❏ Modifying an Address Modify an address when there is a send error because the information of the transfer destination registered for the address is wrong or has been changed. 1. Select the type of the address to modify and press [Detail Info.]. Chapter 4 Operating Procedures 3. Press [Edit], and
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 84
    ❏ Copying an Address You can copy addresses between My Address Book and Shared Address Book. 1. Select the address book entry to copy. 2. Select the address, press [Edit], and then press [Copy]. Chapter 4 Operating Procedures 3. Select the type for the copy destination address book, and press [OK].
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 85
    the colored background. f [Deskew] button The scanner detects from the scanned image that the document was fed askew and then straightens the image. continue scanning. h [Default] button Resets any modified settings to the default values of the scanner. IMPORTANT If you press [Default] in the Scan
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 86
    size of the document you want to scan. The paper sizes displayed will differ as follows, depending on the [Feeder/flatbed] setting in the [Detailed Settings] screen. • When [Auto] or [Feeder] is selected, the paper sizes supported by both the ScanFront and the flatbed scanner are displayed. • When
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 87
    Auto size] to automatically detect the size of the scanned document. • When scanning a long document, select [Auto size (Long)]. IMPORTANT • A resolution of [240 dpi] or more cannot be set when [Auto size (Long)] is selected. • When an A3 flatbed scanner is connected and [Auto size], [B4], [A3], or
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 88
    Brightness Adjust the brightness to match the density of the document. Hint When you want to scan both sides of a document that has front and back sides of different densities, you can change the settings for the brightness of the front side and back side separately
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 89
    and cannot be selected. Double feed detection by length The scanner detects by document length when two or more documents are fed together, and stops feeding when a double feed you lower the value from the default setting, pages of the document with text become more likely to be skipped as well. 89
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 90
    • As you raise the value from the default setting, pages of the document that are blank become less likely to be skipped. Automatic Feeding When this is set to [ON], documents placed on the scanner will be detected and fed automatically. To end scanning, press [Cancel]. Hint To scan from a flatbed
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 91
    smoothing Processes the scanned image so that the background is smooth. Bleed-through reduction Chapter 4 Operating Procedures page, such as when scanning thin documents with text or images on both sides. IMPORTANT Bleed-through reduction cannot be set when the [Text enhance] mode is selected. Hint
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 92
    /contrast Adjust the level of correction for text and line thickness. Contrast This is enabled when you scan both sides of a document and should be used when the document has front and back sides of different density. Select [Use back side brightness (contrast)] to change the settings for the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 93
    to [Color]. This is enabled when Auto Color Detection is selected, and allows you to configure the following detection settings for determining whether to scan a document in color or black and white. 93
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    detected [Color, Gray or Binary] [Color or Gray] Saved as a color image Saved as a grayscale image or black and white image depending on the document content Saved as a grayscale image [Color or Binary] Saved as a black and white image • Mode in case of binary Specify the scanning mode to use
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 95
    . When [Auto] is selected, scanning will be performed on the ScanFront when documents are placed on the ScanFront (ADF) or on the flatbed scanner when documents are not placed on the ScanFront. IMPORTANT • When [Auto] is selected, the scanning resolution will be limited to a maximum of 300 dpi
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    to On, character recognition is performed for the text within the scanned document, and the text is embedded in the PDF file as text to [ON], create a PDF/A file. IMPORTANT • When a language that is not supported by PDF/A (Japanese, English + Japanese, Turkish, Russian) is selected in the [Language
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 97
    RC4) level setting provides less security. Requires a password to open the document Viewing of the document is restricted by a password. IMPORTANT Take care not to forget the password once it is set. If you forget the password, the document can no longer be opened. Chapter 4 Operating Procedures
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 98
    , message) Set the subject and message for sending via e-mail. File name Specify a name for the image file to be sent. Auto file name The scanner adds 17 digits that indicate the date and time to the file name of the image to be sent. Ex.) May 14, 2016, 3:40:30
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 99
    Button screen) setting. • The Job Button screen is displayed for a user for which use of the Home screen is restricted by the ScanFront administrator. Chapter 4 Operating Procedures • Logout The user is logged out after sending images. • Select screen after sending A dialog box for selecting the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 100
    you intend to place the in the feed tray. Hint Configure [Patchcode Orientation] as follows according to the patch code inserted in the document. PATCH T PATCH II Patchcode Orientation 0 degrees 90 degrees 180 degrees 270 degrees • Record the paper separated file Configure this when [Batch
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 101
    pattern is recognized by the scanner, file separation is performed. Printing patch code sheets Open the patch code sheet file using an application that supports the PDF format, and always print in the original size. The patch code sheets are stored on the supplied instructions and utilities CD-ROM
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 102
    separation. 1. Print the patch code sheets using a printer. The patch code sheets are stored in the following folder on the supplied instructions and utilities CD-ROM. Q:\Documents ("Q:" is the drive letter of the CD-ROM drive.) IMPORTANT • Print [PATCH T (A4)] and [PATCH II (A4)] on A4 size paper
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 103
    Creating patch code sheets Be careful of the following when copying patch code patterns to create patch code sheets of various sizes. IMPORTANT • Adjust the positioning so that the patch code is within the following detection area. 5 5 Patch Code (Patch Code Detection Area) 5 94 Units: mm •
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 104
    Exporting Job Buttons 129 Importing Job Buttons 130 5. Device Configuration 131 Network Setting 132 Language/Timezone 133 Date/time settings 133 Auto Logout 134 Screen 154 Device detail settings 155 Setting a Password 156 IEEE802.1X setting 156 Accessing from an External Terminal's
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 105
    p. 131.) Configure the settings of the ScanFront scanner. e Server Settings (See "Server Settings" on p. 140.) Configure the mail server settings for sending e-mail from the ScanFront, settings for using an authentication server compatible with a directory service, settings for using an address book
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 106
    • Backup and restoration of all ScanFront settings • Confirmation of ScanFront version information g Show Operation History Specify a the login screen and display language settings, perform a network test, and configure the password and mail address settings for the administrator. i Certificates
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 107
    Administration In "User Administration", you can register and manage the users of the ScanFront and restrict the functions available to users. a c d b a User List . • Name: Displays the names of registered users. is the default setting when registering a new user. • Address [Edit]
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 108
    User]. Chapter 5 Administrator Settings 2. Enter the necessary information for each item, and then press [OK]. Hint • When a user is registered, the display of the ScanFront scanner changes from the Home screen to the Login screen. (See "Login Screen" on p. 59.) The New User screen appears. 108
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 109
    User name/Password Enter the name and password to use for logging in to the ScanFront. • Password(confirmation) Enter the same password again for Book] when opening the [Address selection] screen from the Home screen. • Default Job Button screen Select whether to display "My Job Button" or "Shared
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 110
    Custom File Name Settings Specify the method in which file names used for saving scanned images are created. When you select to use custom file names during a scanning procedure, the image files will be saved under file names that are determined by the settings configured here. The order of the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 111
    box to include the time in the file name, and select a format for the time in the list box. Hint The time set on the ScanFront will be used. • Device name Select the [Enable] check box to include the device name in the file name. • Counter/Start number/Number of digits
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 112
    Index Settings Specify the content of index files (metadata) that are attached to scanned image files. The order of the components that are included in the index file can be configured in the [Index item settings] screen. Chapter 5 Administrator Settings IMPORTANT The following characters cannot
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 113
    in the index file, and select a format for the time in the [Format] list box. You can change the default field name ("Time") as necessary. Hint The time set on the ScanFront will be used. • Device name Select the [Enable] check box to include the device name in the index file. You
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 114
    Select the [Enable] check box to include the number of pages that are in the scanned image in the index file. You can change the default field name ("PageNumber") as necessary. • Destination path Select the [Enable] check box to include the destination path in the index file. You can change the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 115
    5 Administrator Settings ❏ Restricting User Functions You can restrict the functions available to a user. IMPORTANT If you restrict the functions of , the functions are applied to newly registered users and users registered automatically by server authentication. Hint If multiple users
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 116
    scanning from the Home screen and display the Job Button screen when the user logs in. • Restriction to Send Restrict the destinations to which the scanner can send images. Deselect a destination to disable it. 116
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 117
    ❏ Deleting Users You can delete registered users. However, cannot be deleted. 1. Select a user, and then press [Edit] - [Delete]. Chapter 5 Administrator Settings ❏ Deleting by Server Synchronization If the authentication server is enabled (See "
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 118
    ❏ Exporting Users You can save the user data to a specified folder. Hint Export users when you wish to back up the users or move the user data to a different server because you are, for example, changing the server. 1. Select the users to export, and then press [Edit] [Export]. Chapter 5
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 119
    ❏ Importing Users You can import exported user data. 1. Press [Edit] - [Import]. The Import screen appears. 2. Enter the necessary information for each item, and then specify the exported user setting file. Chapter 5 Administrator Settings Hint • Press [Connection test] to check the connection for
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 120
    Chapter 5 Administrator Settings 3. Address Book Settings In "Address Book Settings" of the administrator settings, you can register entries in Shared Address Book available to all users. For details on the Address Book Settings screen, see "6. Scanning Procedures" - "Address Selection Screen" on
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 121
    Chapter 5 Administrator Settings ❏ Copying Addresses You can copy addresses and register them as new addresses. For details on how to copy an address, see "7. Registering and Editing Addresses" - "Copying an Address" on p. 84. Hint • Use this function when you want to copy an address in Shared
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 122
    folder. Hint • You can open the saved CSV file with software that supports CSV files such as spreadsheet software in order to check the structure of the import the address book of the other email client and use it on the ScanFront. 1. Press [Edit] - [Export]. The Export screen appears. Chapter 5
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 123
    ❏ Importing Address Books You can import exported address book data. 1. Press [Edit] - [Import]. 2. Enter the necessary information for each item, and then specify the exported user setting file. Chapter 5 Administrator Settings Hint • Press [Connection test] to check the connection for the entered
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 124
    Chapter 5 Administrator Settings 4. Job Button Settings In "Job Button Settings" of the administrator settings, you can register job buttons to Shared Job Button available to all users. f Jump Keys a Use these keys to find specific Job Buttons when there are b many Job Buttons displayed, for
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 125
    name Enter the job button name to display on the touch panel of the scanner. Hint • Job buttons are sorted and displayed by job button name. If soon as the job button is pressed, regardless of whether or not a document is inserted. • Custom File Name Settings Display the Custom file name Settings
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 126
    this Job Button Specify whether the file name entry screen appears when you start scanning with the job button. • Add Date to File name The scanner adds 17 digits that indicate the date and time to the file name of the image to be sent. Ex.) May 14, 2016, 3:40:30
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 127
    ❏ Copying Job Buttons You can copy job buttons and register them as new job buttons. Hint • Use this function when you want to copy a job button in Shared Job Button and register it as a different job button after changing some of the settings. • In the individual user job button settings displayed
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 128
    ❏ Editing Jobs You can edit the settings of a registered job. 1. Select the job button to edit, and then press [Edit] [Modify]. Chapter 5 Administrator Settings For details on the settings, see "Registering New Job Buttons" on p. 124. The Edit screen appears. 2. Change the job button settings, and
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 129
    ❏ Exporting Job Buttons You can save job button data to a specified folder as a file in CSV format. Export job buttons when you wish to back up the job buttons or move the job button data to a different server because you are, for example, changing the server. 1. Press [Edit] - [Export]. Chapter 5
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 130
    Chapter 5 Administrator Settings ❏ Importing Job Buttons You can import exported job button data to the ScanFront. 1. Press [Edit] - [Import]. The Import screen appears. 2. Enter the necessary information for each item, and then specify the exported job button setting file. Hint • Press [
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 131
    the Device Configuration screen, you can configure the settings of the ScanFront scanner. a b c d e f g a Network Setting Confirm or change the network settings configured on the ScanFront scanner. (See "Network Setting" on p. 132.) b Language/Timezone Settings Set the display language for
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 132
    Setting Configure the device name and IP address used for connecting the ScanFront to a network (See "Network Setting" on p. 35.) Chapter 5 Administrator Settings IMPORTANT Set a device name up to 15 characters long using a combination of letters, numbers, and hyphens (-). A hyphen (-) cannot
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 133
    enabled, the correct time may not be reflected. In this case, set the correct time. ❏ Date/time settings Configure the date and time on the ScanFront scanner. The date and time will be applied to custom file names, for example. a Language on the device Set the display language for the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 134
    the scanner without any users registered. SNMP is a protocol for monitoring and controlling communication devices on a network based on a management information database (called MIB), and can be used to check the ScanFront status and error information using a PC. The ScanFront supports SNMPv1
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 135
    called community names, but these names are passed on to the network in plain text, making them vulnerable to security breach. If you vice versa. Other settings can be configured independently for SNMPv1 and SNMPv3. SNMP Service Set this to [ON] when using SNMPv1 . Enter the installation location of
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 136
    SNMP requests are allowed, press [Edit] - [New], and configure the community name, receiving host, and community privileges. IMPORTANT Be aware that "default" being included in the receiving host list will be interpreted as all hosts being specified. Hint To change the registered community setting
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 137
    to these settings in SNMPv1 are reflected in SNMPv3, and vice versa. Other settings can be configured independently for SNMPv1 and SNMPv3. SNMP Service Set to [ON] when using SNMPv3. SNMP Agent b SNMPv3 Settings Enter the installation location of the SNMP agent. IMPORTANT The same setting is
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 138
    read and write access rights. • Encryption Algorithm Specifies the encryption algorithm for the encryption password. Select either [DES] or [AES]. • Encryption Password Enter the password used to encrypt transmitted and received data (eight to sixteen characters: alphanumeric and symbols "-" and
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 139
    . Be sure to set at least one. • Encryption Algorithm Specifies the encryption algorithm for the encryption password. Select either [DES] or [AES]. • Encryption Password Enter the password used to encrypt transmitted and received data (eight to sixteen characters: alphanumeric and symbols "-" and
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 140
    Settings screen, you can configure mail server settings for sending images via e-mail, and settings for accessing a network authentication server compatible with a directory service. a b c d e f g a E-mail Server Set the mail server to be used for sending e-mail. (See "E-mail Server" on
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 141
    configure the mail server settings for sending email. Hint The ScanFront sends a large volume of data by e-mail. Make support divided attachments, it may not be possible to recombine the sent segments into an image file. In such cases, turn off this setting, and divide the scanned documents manually
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 142
    If you are using an Internet fax service and user information specification is necessary, enter the user name registered with your provider. • Password To use the password of the user specified in [User name], select [Change Password] and enter the password. • To, Subject, and Message Enter the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 143
    servers. IMPORTANT • After setting the authentication server, restart the ScanFront to update its display. • For details on using and setting the following based on the directory service used by the authentication server. • Select [Simple] if the directory service used by the authentication server is
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 144
    check the connection for the entered host name. • Domain Enter a domain name supported by Active Directory. • Port number Enter the port number used for the a password. Hint Changing the password updates the password information saved on the ScanFront, but does not alter the password registered
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 145
    Chapter 5 Administrator Settings ❏ FTP Server You can use the function for transferring a scan result log along with an image file during transfer to the FTP server. When this function is enabled, a scan result log with the same file name as the image file is transferred to the same FTP folder as
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 146
    use when using an HTTP proxy server to connect to an external network (see p. 79) when sending files to the shared folder. Chapter registration screen (see p. 81). • Proxy servers that require user names and passwords are not supported. • Host Name (Address) Enter the FTP proxy server's address. •
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 147
    on p. 157 or "Displaying the Web Menu" on p. 176 for details about the access method. a b c d e a Backup All Settings Back up the ScanFront settings. (See "Backing Up All Settings" on p. 148.) The following settings are not backed up. • IP address • Device name • Touch panel adjustment values
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 148
    up starts. When the process is complete, a message appears. 4. Press [Yes]. ❏ Restoring All Settings You can restore backed up data to the ScanFront. IMPORTANT Set [Allow remote operation] (see p. 156) to [ON] before performing restoration. If this is not set to [ON] before restoration, information
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 149
    Press [Yes]. ❏ Export Error Log Save all system trouble information as a ZIP file to any location on the ScanFront. IMPORTANT If the ScanFront malfunctions, the version information will be required when you contact the support service. ❏ Version Up Use the Version Up file uploaded to the scanner
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 150
    upgrading the version. • The version upgrade process will take some time. After starting the process, do not touch the ScanFront until after it has restarted. • If the network communication speed is slow, a timeout may occur and the version update may fail. Chapter 5 Administrator Settings 150
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 151
    login screen type. (See "Screen after Login" on p. 109.) b Network test Confirm whether the ScanFront can communicate with other devices on the network. (See "Network Test" on p. 39.) c Administrator Settings Set the administrator password for logging in to the Administrator Settings screen. (See
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 152
    ❏ Delete Certificates 1. Select the certificate to be deleted in the certificate list screen. 2. Press [Delete]. The certificates imported to the ScanFront for using the following transmission protocols is displayed. LDAP, SMTPS, STARTTLS, FTPS (Explicit mode /Implicit mode), and WebDAV over SSL
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 153
    key used in combination with the public key that were registered for public authentication of the SFTP server. IMPORTANT To register private keys, access ScanFront from a web browser in an external terminal, open the private key screen, and then specify the private key file from the displayed [File
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 154
    the Counter" on p. 189.) c Password setting Set the password for restricting the display of the ScanFront maintenance screen. (See "Setting a Password" on p. 156.) d To the Web application mode Switch to Web Application Mode. Use this function when using the scanner in conjunction with an external
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 155
    the wait time until the display automatically turns off. Set the ScanFront to turn off the touch panel display after a specified period of Low Power Mode. Set the scanner to switch to Low Power mode after a specified period of inactivity. IMPORTANT • When the scanner switches to Low Power mode,
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 156
    • Note that if the scanner transitions to Low Power mode when the placed documents run out after scanning is password may also be required on the Administrator Settings screen. • Device with a password filed on the rear label has an initial default password already registered. If a password
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 157
    password associated with the login name. • CA Certificate When either [EAP-TLS] or [PEAP] is selected, import the CA certificate used for authentication. Save the CA certificate file (ca_cert.cer) to the root directory of the USB memory device, and press [Import] after connecting it to the scanner
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 158
    differ from those that appear on the scanner. - Items that do not appear when accessing the scanner from an external terminal's web browser: [ScanFront Maintenance] and [Format ScanFront] under [Device Configuration] [OS version] and [Web service] under [System Settings] [Version Info] - Items that
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 159
    Chapter 6 User Settings 1. User Settings 160 2. User Administration 161 3. Address Book Settings 163 Registering New Addresses 164 Modifying Addresses 164 Copying Addresses 164 4. Job Button Settings 165 Registering New Job Buttons 165 Copying Job Buttons 165 Editing Jobs 166 Exporting Job
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 160
    Chapter 6 User Settings 1. User Settings In "User Settings", you can change the information of a user logged in by device authentication. a b c d d Show Operation History Displays the operation history of logged in users. Hint When history is selected and [Detailed info] is pressed, detailed
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 161
    mail server. IMPORTANT • When entering a password, select the [Change Password] check box before entry. • For a user logged in by server authentication, an e-mail address may not be registered. For details on the mail address setting, contact your administrator. • Default Address Book screen Select
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 162
    • Default Job Button screen Select whether to display "My Job Button" or "Shared Job Button" when the Job Button Screen is displayed after login. • Screen after
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 163
    Chapter 6 User Settings 3. Address Book Settings In "Address Book Settings" of the user settings, you can register entries in Shared Address Book available to all users and My Address Book provided for each user. IMPORTANT If the administrator has restricted editing of address books, the address
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 164
    Chapter 6 User Settings ❏ Registering New Addresses If an address to which you want to send an image file is not registered in the address book, you can register a new address. For details on how to register a new address, see "7. Registering and Editing Addresses" - "Registering a New Address" on
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 165
    Chapter 6 User Settings 4. Job Button Settings In "Job Button Settings" of the user settings, you can register job buttons to Shared Job Button available to all users and My Job Button provided for each user. f Jump Keys Use these keys to find specific Job Buttons when there are a many Job
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 166
    to export job buttons, see "Exporting Job Buttons" on p. 129 in "Administrator Settings". ❏ Importing Job Buttons You can import exported job button data to the ScanFront. For details on how to import job buttons, see "Importing Job Buttons" on p. 130 in "Administrator Settings". 166
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 167
    Tool for SF400 Setup 171 Starting ScanFront Administration Tool for SF400 171 Registering ScanFront Scanners 171 4. Managing the ScanFront Scanners 173 Selecting a ScanFront 173 Checking ScanFront Status 173 Entering Passwords 174 Changing IP Addresses or Device Names...........175
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 168
    Tool for SF400, the following operations can be performed for ScanFront scanners on the same network. ● Checking the current status of the ScanFront and network configuration information ● Configuring the ScanFront ● Checking connections ● Updating software ● Backing up and restoring configuration
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 169
    Administration Tool for SF400 on a computer that is connected to the same network as the ScanFront scanners, and that meets the following requirements. Operating System ● Microsoft Windows Server 2008 R2 Service Pack 1 or later (64 bit) ● Microsoft Windows Server 2012 R2 (64 bit) ● Microsoft
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 170
    4. Select "I accept the terms in the license agreement" and then click [Next]. Chapter 7 ScanFront Administration Tool for SF400 6. Click [Finish]. 5. Click [Install]. Installation starts. When installation is complete, a screen indicating that installation is complete appears. 170
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 171
    After you enter an IP address for a ScanFront, another information entry row will be added below. This allows you to enter information for multiple ScanFront scanners. Hint Device with a password filed on the rear label has an initial default password already registered. Please note that each device
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 172
    SF400 list. Hint Please note that the "Currently in use by another user." error message may be displayed if you enter the device password incorrectly. Deleting Registered ScanFront Scanners In the ScanFront Administration Tool for SF400 list, select the check box at the far left of the row for the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 173
    4. Managing the ScanFront Scanners You can change administrator passwords and device passwords, check connections, and manage users for ScanFront scanners registered in ScanFront Administration Tool for SF400. ❏ Selecting a ScanFront To manage a ScanFront scanner with ScanFront Administration Tool
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 174
    Administration Tool for SF400 will be changed. Hint If multiple ScanFront scanners are selected, a dialog box for changing the password of the first selected ScanFront in the list appears. A dialog box for changing the password of the next ScanFront appears when you click [OK]. To configure the same
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 175
    will close, and the specified IP address or device name will be applied. ❏ Checking Detailed Information on the ScanFront Click the [Check Details] button that appears for the ScanFront scanners registered in the list to display the [Details] window. IMPORTANT You can only perform this operation for
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 176
    a command in the [Processing] menu to perform the same operation all of the selected ScanFront scanners at one time. The following commands are available in the [Processing] menu. [Restore All application mode. • The backup data includes the administrator password, but does not include the device
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 177
    latest version before use. • The backup data includes the administrator password, but does not include the device password. [Import User Data] Load ScanFront user data stored on the computer, and register it to all selected ScanFront scanners. Hint The [Import User Data] button is not available in
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 178
    detail setting] You can set the wait times until the display turns off, and until Low Power mode is activated. IMPORTANT The ScanFront Administration Tool for SF400 version 2.0 and later support Energy Star 3.0, so the maximum wait time to Low Power mode is 120 minutes. [Use external Web app] Switch
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 179
    Chapter 7 ScanFront Administration Tool for SF400 ❏ Main Screen Display/Non-Display In the [Window] menu, click [Display] to show the dialog box where you can select which
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 180
    Chapter 8 Maintenance 1. Routine Cleaning 181 Cleaning the Scanner Unit 181 Cleaning the Touch Panel 181 Cleaning the Scanning Glass and Rollers............182 Cleaning the Retard Roller 184 Cleaning the Feed Roller 186 2. Replacing
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 181
    cleaning the touch panel, use a soft, dry cloth to gently wipe the surface of the panel without applying pressure. ❏ Cleaning the Scanner Unit To clean the surface of the scanner unit, use a cloth slightly dampened with water and well wrung out, to remove any dirt, and then use a clean, dry cloth
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 182
    Lock lever 2. Use a commercially available air blower to remove any dust and paper particles that have accumulated inside the scanner. Hint There is one scanning glass for the front side of documents, and another for the back side. Wipe both of them clean. CAUTION Do not spray water or detergent
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 183
    the retard roller and feed roller and finish cleaning them, make sure to reattach them to the scanner. 6. Gently close the panel unit. Press on both sides of the unit until you hear a "Cleaning the Feed Roller" on p. 186. Retard Roller 7. Gently close the document eject tray. Feed Roller 183
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 184
    roller to become deformed, resulting in feed errors. 1. Open the roller cover. Chapter 8 Maintenance 3. Pull the left lever that secures the retard roller to the scanner, and remove the roller. ▼ 2. Raise the document detection lever. 184
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 185
    that has been soaked in water and thoroughly wrung out. Chapter 8 Maintenance 6. Push the left side of the retard roller to secure it to the scanner. 5. Install the cleaned retard roller by inserting the right side first. 7. Lower the document detection lever, and close the roller cover. 185
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 186
    ❏ Cleaning the Feed Roller Use the procedure below to remove and attach the feed roller during cleaning or replacement. CAUTION Do not use excessive force when removing or attaching the feed roller. Doing so may cause the roller to become deformed, resulting in feed errors. 1. Open the roller cover.
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 187
    5. Close the roller cover. Chapter 8 Maintenance 187
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 188
    retard roller. For details, contact your local authorized Canon dealer or service representative. Product name: Exchange Roller Kit Product code 189.) • When the rollers start to wear out, problems such as paper jams and improper document feeding become more likely to occur. If this happens, replace
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 189
    Administrator setting screen. 2. Press the [Device Configuration] - [ScanFront Maintenance] - [Roller counter reset] button to display the roller counter reset screen. [Roller counter reset] screen Total pages scanned This counter is for the total number of document pages fed by the scanner. 189
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 190
    Pages scanned from the previous roller change This counter is for the number of document pages fed by the scanner since the roller was replaced and the counter was reset. 3. Press the [Reset] button to reset the counter. 4. Press [Close] to log out of the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 191
    Chapter 9 Troubleshooting 1. Troubleshooting 192 2. Error Messages 198 3. Initializing ScanFront 203
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 192
    Troubleshooting 1. Troubleshooting If any of the following problems occurs, solve the problem error Cannot send email Network settings and other settings Cause ScanFront status and then try again. Cause Permission to write to the shared folder has not been granted for the user name and password
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 193
    Chapter 9 Troubleshooting Cannot send connect to the network (IP address conflict problem) Cannot connect to the network (LAN cable connection problem) Cause Solution the ScanFront. The administrator has set user function restrictions. Contact the administrator of the ScanFront. There is a problem
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 194
    Chapter 9 Troubleshooting Cannot connect to the network (device name conflict problem) Cannot delete a folder device. Contact the system administrator of the network, and change the device name setting. When you install two or more ScanFront scanners, take care to ensure duplicate device names
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 195
    your local authorized Canon dealer. The rollers are dirty. Clean the rollers. (See p. 182.) A feed error related to the document type occurred. Set [Document type] to [Extra-thin paper] in the Detailed Settings screen. In addition, limit the number of documents placed on the scanner to about 10
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 196
    Chapter 9 Troubleshooting Documents are double fed A stack of documents are fed together Scanning starts immediately after thin paper] in the Detailed Settings screen. In addition, limit the number of documents placed on the scanner to about 10 sheets. (See p. 54.) In addition, set [Non Separation
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 197
    plug. If the problem is not resolved after checking the connections, contact your local authorized Canon dealer. A USB memory device in inserted in the scanner. Remove the USB memory device, and restart the scanner. The date and time settings on the computer and ScanFront 400 do not match. Match
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 198
    Chapter 9 Troubleshooting 2. Error Messages If any of the following error messages appears, solve the problem as described in the corresponding solution. If you are unsure about any other message that appears, contact the support services. Failed to connect FTP server. Please set SMTP server
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 199
    Troubleshooting Blank field exists. A double paper-feed has occurred. Please check the document and the scanned image on the display and scan the document the number of documents placed on the scanner to about 10 Contact the administrator of the ScanFront. Modifying settings and registration are
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 200
    Chapter 9 Troubleshooting Maximum Job Buttons has been registered. You can't register any more. Maximum server. Make sure you correctly enter your user name and password. Contact the administrator of the ScanFront if this problem persists. The authentication server settings are incorrect. Check the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 201
    9 Troubleshooting There 10 MB or larger image file. Reduce the size of the scanned document so that the image file is less than 10 MB. Attempting FTP use the following characters when the specifying host names. /:?*"| The scanner cannot be used with the selected mode and file format combination.
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 202
    9 Troubleshooting You can't choose Text enhance when Bleed-through reduction is selected. The character string includes invalid character. Cannot write logfile. Sending files will be aborted. Please select user. Cause Solution Cause Solution Cause Solution Cause Solution The scanner cannot
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 203
    Chapter 9 Troubleshooting 3. Initializing ScanFront Initialize the ScanFront to protect user information when you submit the ScanFront for repairs or when the ScanFront deletes all registered information. Always back up the data prior to initialization. • Do not turn OFF the scanner before
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 204
    Chapter 10 Appendices 1. Specifications 205 Unit Specifications 205 Network Specifications 207 Transfer Destinations 207 AC Adapter (100 to 240 V type 207 Consumable Parts 207 Optional Equipment 207 About the Flatbed Scanner Unit 102/201 208 External Dimensions 209 2. Index 210
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 205
    1. Specifications ❏ Unit Specifications Type Pass-through desktop scanner with network compatibility Operation Panel 10.1" TFT-LCD touch panel WSGVA (1024 × 600 dot) display Scanning Document Specifications Plain Paper Width: 1.96" to 8.5" (50 mm to 216 mm) Length: 2.12" to 14" (54 mm to 356 mm) (
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 206
    dpi / 200 × 200 dpi 240 × 240 dpi / 300 × 300 dpi / 400 × 400 dpi 600 × 600 dpi Scanning Speed (For A4 size page) Black and White Simplex 200 images/min. Network Connector RJ-45 (10Base-T/100Base-TX/1000Base-T) Interface Hi-Speed USB 2.0 ports (3) Chapter 10 Appendices (Supported file systems for
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 207
    used with other scanners. Connecting this to the ScanFront adds flatbed functionality to the ScanFront's ADF functions. Flatbed Scanner Unit 201 (product code: 6240Bxxx) Flatbed scanner unit that can be connected to and used with other scanners and that supports the A3 document size. Connecting this
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 208
    ❏ About the Flatbed Scanner Unit 102/201 The ScanFront supports connection to and operation with the Flatbed Scanner Unit 102/201. Operating Environment The system requirements are identical to those of the Flatbed Scanner Unit 102/201. IMPORTANT When connecting to the ScanFront, be sure to use the
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 209
    ❏ External Dimensions Chapter 10 Appendices 12" (305 mm) 9.06" (230 mm) (4.13" (105 mm)) (14.4" (366 mm)) (10.7" (271 mm)) 209 11.1" (282 mm) (2.99" (76 mm))
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 210
    151 Administrator Settings 31 Administrator Password 36 Backup / Restore Setting Information 37 Format ScanFront 131 Logging In to the Administrator Settings 34 Network Settings 35 Roller Counter Reset 38 Roller counter reset 154 ScanFront 400 Initialization 39 Chapter 10 Appendices
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 211
    60 M Managing the ScanFront Scanners 173 Moving the Scanner 15 N Names and Functions of Parts 21 Network Cable 28 Network Environment 23 Non Separation Feeding 44 P Paper Jam 52 Placing a Card 48 Placing a Folded Document 47 Placing a Long Document 48 Placing Documents 46 Plain Paper 41
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 212
    73 Scanning Glass 182 Security Settings 97 Send Settings 98 Server Authentication 60 Server Settings 140 Setting Up 31 ScanFront Administration Tool for SF400 171 Specifications 205 T Troubleshooting 192 Turning Off the Power 30, 58 Turning On the Power 29, 57 U USB Memory 71 USB Memory
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 213
    Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik i㶆aretleri [English] [Français] [
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 214
    [English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] Switch (Push-On/Push-Off) Commutateur (Appuyer pour mettre en marche/Appuyer pour arrêter) Interruttore a pulsante bistabile (On/Off) Schalter (Ein- und Ausschalten durch Drücken) Interruptor (pulsado para encendido/apagado)
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 215
    [English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC symbol Indicates direct current Symbole CC Indique qu'il s'agit de courant continu Simbolo corrente continua (C.C.) Indica la corrente continua Gleichstrom-Symbol Kennzeichnet Gleichstrom Símbolo CC Indica
  • Canon imageFORMULA ScanFront 400 | Instruction Manual - Page 216
    AUSTRALIA PTY. LTD. BUILDING A, THE PARK ESTATE, 5 TALAVERA ROAD, MACQUARIE PARK, NSW 2113, AUSTRALIA CANON SINGAPORE PTE. LTD. 1 FUSIONOPOLIS PLACE, #15-10, GALAXIS, SINGAPORE 138522 CANON INDIA PVT. LTD 7TH FLOOR, TOWER B DLF CYBER TERRACES DLF PHASE III GURGAON-122002 HARYANA, INDIA PUB. CE
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Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
INSTRUCTIONS