Canon imagePROGRAF W7200 User Guide

Canon imagePROGRAF W7200 Manual

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  • Canon imagePROGRAF W7200 | User Guide - Page 1
  • Canon imagePROGRAF W7200 | User Guide - Page 2
    . If any error or omission is found, contact us directly or an authorized Canon representative. • Canon is not responsible for any damages, direct or indirect, arising from or related to the use of this printer. Trademarks • Canon and the Canon logo are trademarks of Canon Inc. • Microsoft®, Windows
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    ensure safe use of the printer. Important z Instructions and guidelines for operation of the printer provided under this heading problems and use the printer more efficiently. Illustrations and Screen Examples The illustrations and screen examples used in this guide were created with the W7200
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    as "Windows 95" • Microsoft® Windows® XP is abbreviated as "Windows XP" • Microsoft® Windows® 2000 is abbreviated as "Windows 2000" • Microsoft® Windows NT® is abbreviated as "Windows NT" • Microsoft® Windows® is abbreviated as "Windows" • The term "GARO", used in the name of this printer driver, is
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    Canon Large Format Printer, Model K90017/K90018 IEEE1394 Expansion Board EB-01, Model K90023 This device complies with Part the instructions, and on, the user is encouraged to try Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual
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    et Sciences Canada. International ENERGY STAR® Program As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy products are office equipment such as computers, monitors, printers, facsimiles, and copiers. Their standards and logos are uniform
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    shock, never knot the power cord or wrap it around itself. z To avoid a fire hazard, occasionally disconnect the power cord from the printer and the power supply and use a soft dry cloth to clean the cord connectors and the connection points. Leaving the cord plugged in and not cleaned for a long
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    off and unplug the power cord from the power supply. Discontinue using the printer and call for service. TCleaning the Printer z Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts inside the printer become hot during normal operation. To avoid a fire or
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    burns or minor injury from moving parts, before cleaning the printer always press the Power button to switch off the printer then unplug the power cord from the power supply and allow the electrical contacts inside the printer to cool. TPrinthead and Ink Tanks z Store the ink tanks out of the reach
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    press the Power button immediately to switch the printer off then unplug the printer power cord from the power supply. Call for service and do not use the printer until it has been checked by a qualified service technician. z Connect the interface cable correctly. To avoid damage, before connection
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    1 Before Using the Printer Printer Part Names 1-2 Printer Main Unit 1-2 Switching the Printer On and Off 1-9 Switching the Printer On 1-9 Switching the Printer Off 1-10 Setting the Printer Online and Offline 1-11 Setting the Printer Online 1-11 Setting the Printer Offline 1-12 Chapter
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    Take-up Unit 2-40 Chapter 3 Printing from Windows Printing 3-2 Print Procedure 3-2 Canceling a Print Job Ink Tanks 6-2 When to Replace an Ink Tank 6-2 Handling Ink Tank Precautions 6-3 Replacing an Ink Tank 6-4 Caution About Using Refilled Ink Tanks for This Printer 6-8 Switching Off Ink
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    Inside the Upper Cover 6-11 Cleaning the Paper Restraint 6-13 Cleaning the Carriage Rail 6-15 Replacing the Printhead 6-18 Handing Printhead Precautions 6-18 How to Replace the Printhead 6-19 Chapter 7 Troubleshooting Having a Problem 7-2 Printer Not Operating Correctly 7-3 Cannot Print
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    Confirming the Firmware Version 8-7 Uninstalling the Software 8-8 Deleting Old USB/IEEE 1394 Printer Drivers 8-8 Uninstalling the Printer Driver 8-10 Uninstalling GARO Status Monitor 8-11 Uninstalling an LPR Port 8-11 Uninstalling the GARO Device Setup Utility 8-12 Specifications 8-13 Index
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    1 Before Using the Printer This section describes printer parts and procedures you should know before you use the printer.
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    Printer Part Names Printer Main Unit TFront View a b g c d h e i f j a Upper cover Open to install the printhead or to remove paper jams inside the printer. (Æ P.6-18, P.7-26) b Left cover Open to replace the mist filter. (Æ Filter Instructions provided with filter) c Tray Used to feed
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    green for a 100Base connection or lights yellow for a 10Base connection. (Æ Setup Guide) c LAN port Provides a connection point for a LAN cable connected to a network hub. (Æ Setup Guide) d DIP switches Allows the switching of communication modes for the LAN. (Æ Setup Guide) Printer Part Names 1-3
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    . c Platen Supports the paper from below while the printhead moves from side to side on the surface of the paper during printing. d Paper release lever Releases the media in the paper path. Upper this lever to open the paper restraint when you need to load a cut sheet, feed a cut sheet manually, or
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    in place. Open to install the printhead. (Æ Setup Guide) c Printhead Equipped with the nozzles that supply the inks for printing. This important part is not installed before shipping, so you must install it before you can use the printer. (Æ Setup Guide) d Printhead lock lever This lever locks and
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    when loading roll media in the printer. e Paper guide An important part in the media feed path. When loading roll media, pass the sheet between the paper guide. (Æ Setup Guide) f Roll release lever Releases the pressure of the paper guide on the media in the paper path. Use this lever when loading
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    PM Ink Tank Cover k M Ink Tank Cover l Y Ink Tank Cover The ink tank covers protect the tanks and lock them in place. To replace an ink tank, on the operation panel select "Rep. Ink Tank" from the MAIN MENU to release the right cover. Open the right cover then raise the ink tank cover. Printer Part
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    mode switch Switches the take-mode between automatic and manual. e Take-up switch Switches media take-up on and off when the take-up mode switch is set for manual . f Sensor unit Senses the presence of the print media. When the take-up mode switch is set
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    , follow the procedures in the Setup Guide to complete the setup procedures before you execute the procedures below. Switching the Printer On Switch on the printer before you execute a print job from the computer. 1 Press the Power button. Paper Source Roll Media Cut Sheet Data Message
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    switch it off or disconnect the power cord while the printer is operating. z If the roll media is not to in progress. Paper Source Roll Media Cut Sheet Data Online Message Power Cancel Enter Online If you see an error message displayed, follow the procedure to correct the problem, and make
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    to use the operation panel menus or to pause a print job temporarily. The printer also enters the offline mode automatically when a message alerts you about a problem so you can perform the procedure to correct the problem. z If the printer does not receive print data for more than 20 minutes, or if
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    Online button. The Online lamp goes off. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online Note When the Online lamp goes off, the printer is offline. z Pressing the Online button repeatedly cycles the printer through three modes in this order: Online→ Offline→ MAIN
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    2 Print Media You Can Use This chapter describes the types of print media that can be used and how to load each type.
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    completely. In such a case, wait for the ink to dry completely before handling the media. Note z For more details about Canon print media, please refer to the instructions provided with each media package. Types of Print Media The types of paper and other print media are described below. TPlain
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    also possesses properties to suppress reflected light. Ideal for subduing surface light reflections when you want to give a soft finish to photographs. TProofing Paper Media used to achieve best results in color hues and gloss. Ideal for testing prints to confirm changed color or finishing settings
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    paper sizes and feed methods that can be used with this printer. TRoll Media This table lists roll media with maximum diameter of 130 mm (5.1 in.) and media core inside diameter of 2 inch that can be used in this printer 215.9 x 355.6 mm (8.5 x 14 in.) W7200 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
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    .0 mm (12.76 x 18.03 in.) 229.0 x 324.0 mm (9.02 x 12.76 in.) 508.0 x 762.0 mm (20 x 30 in.) 762.0 x 1016.0 mm (30 x 40 in.) W7200 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes W7250 - - - - Yes Yes Yes Yes - Yes Yes Yes Yes - Print Media
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    should be set for the minimum settings in order to maximize the print area. For more details, refer to the printer driver Help. Handling Print Media For details about handling and storing print media, please refer to the instructions provided with the media package. 2-6 Print Media You Can Use
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    To prevent jams, never open the roll media tray during printing. z If you switch the printer off with the roll media set, do not pull out the roll media tray. If you the Online button to display "Offline". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online Loading Roll
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    roll media in the roll media tray. If there are any cut sheets or other paper output in the tray, remove them first. Caution z If the W7250 is being used without the stand, to avoid tipping the printer over and damaging it or causing personal injury, never press down or lean on
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    1 Open the tray. "Open Roll Tray" is displayed. If the roll media is already set, then "Close Roll Tray" is displayed. 2 Pull the tray open lever then pull out the roll media tray. "Load Roll Media" is displayed. 3 If there is media remaining on the roll, rotate the roll holder in the direction of
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    , then remove the media. To remove the holder stopper, pinch in the lever at the center then pull the holder stopper off. Remove any remaining paper from the roll. Important z Store unused roll media in its original package. Store the package in a cool, dry location that is not exposed to direct
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    6 Insert the holder stopper completely into the left end of the roll holder until it stops. The roll media is locked in place by the roll holder. 7 Position the roll media as shown in the illustration, align the left and right ends of the roll holder with the grooves at either end of the roll media
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    roll media, and then from above pass the sheet past the paper guide as shown in the illustration. Hold the roll media near the left and right side of the leading edge, then insert it. Important z The bottom surface of the paper guide has a finish to prevent slipping. The roll media must pass over
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    below to remove all slack from the media. 12 While pressing down on the roll holder, pull the roll release lever forward to lock the paper guide. Loading Roll Media 2-13
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    indicated by the arrows to roll the leading edge of the media as far as the paper guide. Turn the roll until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide. 1~2mm 14 Close the roll media tray. Push the roll media tray in completely. "Close Tray
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    - Roll Media Type Setting Plain Paper Coated Paper Heavy Coated Glossy Paper Photo Glossy Semi-Glossy Glossy Film Back Print Film Proof Special 1 to 5 Roll media starts to feed as soon as the type of media is selected. After a few seconds, "Online" is displayed and the printer is ready to print
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    time. z Before the printer is shipped from the factory, the Roll Media Type is set for Plain Paper. z It is to 5, the greater the amount of ink used. The setting may require testing W7200, the paper is fed approximately 100 mm (4 in.) then cut. On the W7250 without the stand installed, the paper is
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    If the Roll Media Type selection is not correct for the roll media in the printer, follow the procedure below to make the correct selection. 1 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Press or to select
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    sheets in the original package. Store the package in a cool, dry location that is not exposed to direct sunlight. Note z When the printer is set up with the stand, simply pressing Paper Source on the operation panel alternately selects Roll Media or Cut Sheet. If you select Cut Sheet by pressing
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    automatically retracts to the standby position and the printer enters the cut sheet mode. Important z If the roll media is not to be used for a week or so, open the roll media tray and take up the roll media until it is cleared from the paper guide. Leaving the roll media at the standby
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    can be loaded in the printer, refer to Chapter 2 "Print Media That Can Be Used". (Æ P.2-2) 1 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. 2 Raise the paper release lever. 2-20 Print Media
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    , open the tray then the roll media tray and manually turn the roll holder to take-up the roll media until it is away from the paper guide. If the printer is set up on the stand, this procedure is not required because the printer automatically retracts the roll media to the standby position. If
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    the same type of cut sheet named in the message is already loaded, then just press the ENTER button. Cut Sheet Type Coated Paper The cut sheet starts to feed. If the printer detects no skew and there is no problem, then the printer enters the print standby mode. 2-22 Print Media You Can Use
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    stacker, one at a time. Note z Before the printer is shipped from the factory, the Cut Sheet Type is set for Plain Paper. z It is recommended that the special settings (1 in the range of 1 to 5, the greater the amount of ink used. The setting may require testing and adjustment, depending on the
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    job. 1 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Press select the type of cut sheet then press Enter. Cut Sheet Type Coated Paper The selection is prefixed with an equals sign (=) to indicate the cut
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    any other glossy base media that wrinkles easily, to avoid damaging the printhead, never print with the printhead in the down position. Adjusting Printhead Height 1 Press the Online button to display "Offline". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online High
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    . Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online The carriage moves to the center. 3 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z If the printhead height
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    4 Adjust the height of the printhead with the printhead height adjustment lever. For printing on film-base media, set the lever to the down position (a). For printing on paper, set the lever to the center(standard) position (b). For printing on thick paper, or on paper that wrinkles easily, set the
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    the next print with another type of media, you must do the procedure to reset the printhead height adjustment lever to the center (standard) position. (Æ "Adjusting Printhead Height" P.2-25) After re-adjusting the printhead height position, you should once again use the operation panel to align the
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    the print job from Windows or a Macintosh. (Æ large amount of ink in a location where the humidity is high, the media may be difficult to take up cleanly without smearing. In such a case, improve the environmental situation such as relocation or climate control, or use the printer driver set the ink
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    Settings for Using the Media Take-up Unit 1 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Press or to display "Take-up Reel" then press . MAIN MENU Take-up Reel 3
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    Loading Roll Media 1 On the Media Take-up Unit, set the take-up mode switch to "Manual". Manual Feed/Forward Auto 2 If the output stacker is installed, remove it from the stand. Store the output stacker where it will not interfere with the
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    4 Insert the media core onto the center hubs of the take-up holders. 5 With your left hand, push the slide holder toward the left end of the media core, and continue to push firmly until you hear the hub of the slide holder catch and lock into the core media. Push until the hubs of the left and
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    6 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 7 Press or to select "Auto Feed" then press . MAIN MENU Auto Feed 8 Press or
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    10 Press to feed some slack into the roll media. 11 On the Media Take-up Unit, press down the take-up switch to take up about two complete roll turns of media. Manual Feed/Forward Auto 12 Press to feed some slack into the roll media. 2-34 Print Media You Can Use
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    . Important z You must install the weight roll to avoid poor performance of the media take-up unit. 15 Press the Online button to display "Online". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online Using the Media Take-up Unit 2-35
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    Take-up Unit, set the take-up mode switch to Auto. Manual Feed/Forward Auto The completes the installation of media from the Media Take-up Unit. 1 Press the Online button to display "Offline". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Press to feed the
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    3 On the Media Take-up Unit, set the take-up mode switch to "Manual". Manual Feed/Forward Auto 4 Remove the weight roll from inside the roll media. 5 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 6 Press or to
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    edge of the printed sheet, on the Media Take-up Unit press down the take-up switch to take up the media onto the roll. Manual Feed/Forward Auto Tape the edge of the roll if required. Important z Be careful not to damage the print surface of the media. 2-38 Print
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    9 While supporting the printed media with your hand, press the slide holder release lever to the left, then remove the printed roll media. Important z To avoid poor
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    Disabling the Media Take-up Unit 1 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Press or to display "Take-up Reel" then press . MAIN MENU Take-up Reel 3
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    3 Printing from Windows This chapter describes the basic procedures for printing from Windows.
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    to temporarily pause during printing, resulting in poor print quality. Note z For more details about the printer driver, refer to the printer driver online Help. (ÆP.3-5) Print Procedure 1 In the software application, select Print from the File menu. The Print window opens. 3-2 Printing from
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    the printer the Properties button if you want to select the Media Type, paper feed method, or adjust quality and color, or perform other settings ink supply before starting the job. If ink runs out during the print job, you may lose the print job data. To check the ink supply level, in the Windows
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    printer operation panel is flashing, indicating that the print job is still processing, press Online. When "Pause" is displayed, press Cancel for over 0.5 seconds. Paper the printer switches off, switch it on again. If you switch off the printer, all the print jobs received by the printer and
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    available to explain the functions and items of the printer driver. Opening Online Help 1 In the Printer Properties window, click the Help button. Note The Help window opens. z For more details about how to use the Help window, please refer to your operating system manual. Viewing Online Help 3-5
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    3-6 Printing from Windows
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    4 Printing from a Macintosh This chapter describes the basic procedures for printing from a Macintosh.
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    in poor print quality. Note z For more details about the printer driver, refer to the printer driver Help. (Æ P.4-13) Selecting the Printer TMac OS 8.6/9.x With Mac OS 8.6/9x use the Chooser to select the printer. However, if the printer is switched off, or if the cable is disconnected, the
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    2 Click the GARO Printer Driver icon in the list on the left, then in the right list under Destination select the name of the selected printer. If the printer is connected to a network, make sure that the Active button for AppleTalk is clicked on. 3 Close the Chooser window and click the OK button
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    TMac OS X With Mac OS X use Print Center to select the printer. However, if the printer is switched off, or if the cable is disconnected, the name of the printer will not appear in the list. Be sure to check the status of the printer before starting a print job. An example using Max OSX Ver
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    connection cable, and make sure that the printer and network device are both switched on. 5 If you want to set the printer as the default, select the name of the printer in the Printer List, then select Make Default from the Printers menu. Note z The printer can now be selected for the Print
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    be sure to check the ink supply before starting the job. If ink runs out during the print job, you may lose the print job data. To check the ink supply level, in the Mac drive click the Main menu, click the Printer Information button, then view the Printer Information. 4-6 Printing from a Macintosh
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    , you can check their status or cancel them at any time. Follow the procedures below to cancel a print job. TMac OS 8.6/9.x 1 In the GARO Printer Extra folder installed on the hard disk, click the PrintMonitor icon. 2 Click the print job to cancel, then click the Printing Paused button. The print
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    again. The print job is deleted. 4 Select Resume Printing from the File menu. The printer re-enters print mode and is ready for operation. Important z If the print job data has already been sent to the printer, the print job cannot be canceled. After canceling a print job, you should always select
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    5 If the Online lamp on the printer operation panel is flashing, indicating that the job is still in progress, press and hold down the Online button to display "Pause" on the operation panel, then press Cancel for over 0.5 seconds. Paper Source Roll Media Cut Sheet Data Message Power Cancel
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    2 Open the Utilities folder and open Print Center. 3 Select the name of the printer from the Printer List, then select Show Jobs from the Printers menu. The queue list for the printer is displayed. 4 Select the print job to cancel, then select Delete Job from the Jobs menu. The print job in progress
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    to cancel the print job. 5 If the Online lamp on the printer operation panel is flashing, indicating that the job is still in progress, the operation panel, then press the Cancel button for over 0.5 second. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online The print
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    . The print job is canceled. 2 If the Online lamp on the printer operation panel is flashing, indicating that the job is still in progress, operation panel, then press the Cancel button for over 0.5 second. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online The print
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    PDF file to describe the functions and items of the printer driver. Opening Help 1 Mount the User Software CD-ROM into the CD-ROM drive, then about how to use Adobe Acrobat Reader, please refer to the Adobe Acrobat Reader manual. z You can copy the Help file to the hard disk. This will allow
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    4-14 Printing from a Macintosh
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    5 Using the Operation Panel This chapter describes how to use the printer operation panel buttons and functions.
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    (a), nine buttons (b), and five lamps (c). The operation panel is used to indicate the current status of the printer, display messages and settings, and perform menu settings. Paper Source Data Message Power ? Roll Media = Cut Sheet > Cancel Enter Online Reading the Display The display
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    the current selection. TMessage Display Replace Y Tank Note When a device requires attention, the message lamp flashes and the printer stops. In such a case, you must correct the problem. When a message is displayed to alert you that a device requires attention, you can continue with the print job
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    Paper Source button Offline: Press to select Roll Media or Cut Sheet. However, with the Media Take-up Unit installed, this setting is fixed at Roll Media. b Cancel button Offline: Press and hold for over 0.5 seconds to cancel printing, ink , press to feed the media manually. When a cut sheet is
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    loaded, operates as the manual feed button and reverse feeds mode and returns the printer online. However, if an error message is displayed, or if no media is loaded in the printer, the printer does not return online until the problem is corrected. Job processing: Puts the printer in the pause mode
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    on the operation panel. Flashing: A error has occurred. Off: The printer is operating normally, or the printer is switched off. e Online lamp On: The printer is online, or the printer is processing a print job. Flashing: Media is being loaded in the printer. Off: The printer is offline or pause or
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    and option settings, clean the printhead, print test prints, and display information about the printer settings. Printer Function Priorities If the setting is different for the same item in both the operation panel and the printer driver, the printer driver setting has priority over the operation
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    timer as an example of how to make settings on the operation panel. B Paper Source Data Message Power C Roll Media Cut Sheet D = Cancel > ? @ A Enter Online E 1 Press the Power button (h) to switch the printer on. After a few seconds "Online" is displayed in the operation panel and
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    Sleep Timer 10 min. The selected value is prefixed with an equals sign (=). 6 Press the Online button (i) to display "Online". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online The Online lamp lights and the printer is ready to print. How to Perform Menu Settings 5-9
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    cut sheet media. Selects the type setting for roll media. Sets the printer in the replace ink tank mode. Selects automatic cutting when printing with roll media. If you select "Print Cut Line", a line prints to guide manual cutting. Enable*, Disable On*, Off Switches the roll media cutter on and
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    Yes Function Sets the time interval for the printer to remain idle before it enters the sleep mode. If set off, the printer never enters the sleep mode. Sets the job timeout setting for the printer. Sets the printer in the replace printhead mode. On*, Off Adj. Setting A Adj. Setting B Adj. Setting
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    language. Prints a complete list of all printer settings. Nozzle Check Information Ink - Prints the nozzle check pattern. - Displays the amount of ink supply remaining. Version - Displays the version numbers for the printer unit and the firmware. RAM - Displays the memory capacity of
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    6 Maintenance This chapter describes how to replace consumables and maintain the printer.
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    the printer operation panel display warns you when the ink tank level in a tank so low that it is time to replace the ink tank. Of the six ink tanks, Yellow (Y), Magenta (M), Photo Magenta (PM), Cyan (C), Photo Cyan (PC), and Black (Bk), only the one that runs dry need be replaced. z W7200 Ink
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    immediately. Important z To avoid spilling and damage from stains, never drop or shake an ink tank. z There may be some ink on or around the ink port of an ink removed from the printer, so always handle a removed ink tank carefully to avoid staining your clothing or the work area. z Do not break
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    the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Press or to display "Rep. Ink Tank" then press . MAIN MENU Rep. Ink Tank 3 Press or to select "Yes" then press Enter. Rep. Ink Tank Yes The right cover unlocks and opens
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    tank in a vinyl or plastic bag and seal it. Important z If there is ink remaining in the removed ink tank, be sure to cover the ink port (a) to prevent the ink from spilling and staining. a z Discard used ink tanks in compliance with local regulations regarding the disposal of such items 6 Remove
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    is set in the correct direction and that the color of the tank matches the slot. If the wrong color is inserted in a slot, the ink will mix incorrectly in the tubes and printhead, causing the printer to print the wrong colors. 8 Close the ink tank cover until you hear it catch. 6-6 Maintenance
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    on the right cover until you hear it click and lock. Note The Online lamp lights and the printer is ready to print. z If all of the ink tanks are not installed, you will see the message "No X Ink Tank" displayed. Repeat the procedure from Step 1 and make sure that all of the
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    detection function must be switched off. Printing with the ink level detection function switched off could damage the printer, especially the printhead, or could cause the printer to operate abnormally in other ways. Canon is not responsible for damages or injuries caused by such actions. Caution
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    avoid problems. Always follow the safety guidelines below when cleaning the printer. Caution z To avoid personal injury from high voltage points, hot components, or moving parts inside the printer, always switch the printer off before cleaning it and disconnect its power cord from the power supply
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    3 Dampen a clean cloth, wring it out completely, then use it to clean the printer exterior surfaces, tray, ventilation vent (a), and power cord plug. After cleaning, make sure that everything is free of dirt and paper dust, then use a clean, dry cloth to wipe dry the cleaned surfaces. a 4 Plug the
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    the printer off. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Disconnect the power cord from the power source. 3 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to
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    clean the upper cover handle (a), platen and entire platen area (b), tray (c), upper cover roller (d), and paper release lever (e). a d b c e Important z To avoid creating a static charge that could attract paper dust and dirt that can cause poor printing, never use a dry cloth to wipe inside the
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    and shred and could cause poor printing if used in this cleaning procedure. 1 Press and hold the Power button for 3 seconds, then switch the printer off. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Disconnect the power cord from the power source. Cleaning the
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    3 Fold a sheet of plain paper (a) 2 or 3 times, then insert it from the back of the printer below the lower surface of the paper restraint (b), then use the paper to clean. Be sure to clean the entire surface of the paper restraint. a b 4 Plug the power cord into the power source. 6-14
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    this printer, clean the carriage rail at least once a year or when the printhead is replaced. Use the rail cleaner provided with the printer to hold the Power button for 3 seconds, then switch the printer off. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Disconnect
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    3 Open the upper cover. 4 Remove the white sponge from the rail cleaner. Dampen the sponge with some water, wring it out, then place it in the rail cleaner. Note z If the white sponge does not clean, reverse the sponge or replace it. 5 With the white sponge surface on the rail, place the rail
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    the rail cleaner, wash out the white sponge, re-install in the rail cleaner, then store the rail cleaner in its protective case. If the printer is installed on the stand, place the rail cleaner in the storage compartment in the leg cover of the stand. Cleaning the
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    to a printer service call error and the service technician directs you to replace the printhead. Ink may spill onto your hands when you are changing the printhead, so we recommend that you use the gloves to handle the printhead during this procedure. Note z Contact a Canon service center for
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    the carriage rail and the paper restraint. (Æ P.6-13, P.6-15) • Replace the filters (Æ Instructions provided with the filters) • Execute "Replace P.Head" on the printer operation panel. • After ink has drained from the printhead, remove it. • Install the new printhead. Important z You must follow
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    . 6 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z Check the carriage cover, printhead lock cover, and the printhead lock lever. If one or more of these items is dirty, clean them with
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    7 Raise the carriage cover and open it completely. 8 Pull the printhead lock lever completely forward to open it. 9 Raise the printhead lock cover and open it completely. Replacing the Printhead 6-21
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    during printing). To avoid minor burns, do not touch these metal parts when you remove the printhead. Important z To avoid damaging the printer, never touch the electrical contacts on the carriage. z Discard a used printhead in compliance with local regulations regarding the disposal of such items
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    carefully to avoid touching these nozzles or dropping the printhead and causing ink stains. z When handling the printhead, always hold it by the grips (a) on the left and right sides of the printhead. z To prevent damaging the printhead or poor printing results, never touch the exposed nozzles
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    13 Lower the printhead lock cover toward you to lock the printhead in place. 14 Raise the printhead lock lever and push it in until you hear it catch. 15 Pull the carriage cover down and forward until you hear it catch. 6-24 Maintenance
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    cover is closed, "Please Wait.." is displayed and processing begins. Ink processing requires about 3.5 minutes. When the processing is finished, Print Pattern A prints automatically. Now you should adjust the printhead. (Æ P.7-33) Important z Print Pattern A cannot execute if either "Auto Print
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    6-26 Maintenance
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    7 Troubleshooting This chapter describes how to solve problems with the printer.
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    . Cannot print. Æ Printer Not Operating Correctly Æ P.7-3    Prints but displays error message. Æ    Message Is Displayed Æ P.7-13 Paper jam. Æ    Print job completes with unexpected Æ results. Removing Paper Jams Print Job Results Abnormal Æ P.7-18 Æ P.7-9 7-2 Troubleshooting
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    4: Power cord broken. Solution: Call for service and request a new power cord. Printer Is On But Not Online Problem 1: Printhead is not installed. Solution: Install the printhead. (Æ Setup Guide, Chapter 1, "4 Installing the Printhead") Problem 2: Ink tank(s) not installed. Solution: Confirm that
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    to light and remain on. Cannot Install Windows Printer Driver Problem 1: Incorrect installer CD-ROM mounted. Solution: Mount the User Software CD-ROM provided with the printer. Problem 2: Provided User Software CD-ROM is damaged. Solution: Call for service and request a new installer CD-ROM
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    XP/Windows 2000, open the CD-ROM, open the appropriate language folder, open the Drivers folder, open the WinXP_2k folder, open the Driver folder, then click the OK button.  Confirm that the correct folder has been selected for "Specify a location", then install the driver. Problem 3: The printer
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    paper. (Æ P.7-18) Problem 2: Printer is offline. Solution: After correcting the problem in response to the error message, press Online button to set the printer online. Solution: If the operation panel display reads "Offline", press Online button to set the printer online. 7-6 Troubleshooting
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    , open the printer driver and select the correct setting for the print media loaded. (Æ P.3-4, P.4-7) Problem 6: Ink has run out, or the printhead nozzles are clogged. Solution: Print a nozzle check pattern and check the ink supply and the condition of the printhead. If the ink supply has run out
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    nozzles, If you determine that the printhead nozzles are clogged, clean the printhead. (Æ P.7-31) Problem 4: An ink tank has run out of ink. Solution: Check the ink tanks and replace any empty ink tanks. (Æ P.6-2) Problem 5: Printer is damaged. Solution: Call for service. 7-8 Troubleshooting
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    B. (Æ P.7-31) Ink Smeared Problem 1: Printing with high density ink on plain paper. Solution: Lower the Intensity setting (print density) in the printer driver. (Æ Printer Driver Help) Problem 2: The selected Media Type does not match the media loaded in the paper supply source. Solution
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    P.2-25) Edges Smeared with Ink Problem 1: The selected Media Type is not correct for the media loaded in the paper supply source. Solution: Confirm the feature for the print media in use. Black Streaks Visible Problem 1: Printhead is out of alignment. Solution: Use the operation panel to adjust the
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    software application manual. Colors Wrong Only one color is printing. Problem 1: Monochrome printing is selected in the printer driver for the print job. Solution: On the Main tab of the printer driver, select Color for the Color Mode and try again. (Æ Printer Driver Help) Problem 2: Ink supply has
  • Canon imagePROGRAF W7200 | User Guide - Page 136
    , see your software application manual. Problem 3: Color ink is running low. Solution: Check the level of the ink in the tanks and replace a tank if it is nearly empty. (Æ P.6-2) Problem 4: Not enough ink is being supplied to the printhead. Solution: On the printer operation panel, perform Head
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    a print job on a very long sheet, or before printing multiple copies of a large print job, you should check the ink tanks before starting the print job. No x Ink Tank ("x" = Letter code for the ink tank) Problem 1: The ink tank of the displayed color is not installed. Solution: Read the message and
  • Canon imagePROGRAF W7200 | User Guide - Page 138
    is set to offline. Press the Online button to continue the print job. Solution: To retrieve the ink level display, replace with the ink tanks specified for use with this printer. Cut Failed Problem 1: Leading edge of the roll media not detected after cutting. Solution: The cutter cut off the end
  • Canon imagePROGRAF W7200 | User Guide - Page 139
    : Open the tray, then turn the roll holder manually to feed the extra media. Size Undetected Problem 1: The media has shifted out of the correct printer off and on, note the message in the first line of the operation panel display, then call for service. W-Ink Full Soon Problem 1: The waste ink
  • Canon imagePROGRAF W7200 | User Guide - Page 140
    cannot be used with this printer. Solution: Install the printhead for this printer. (Æ P.6-18) Memory Overflow Problem 1: Print job cannot be processed due to the large amount of data. Solution: Check and lower the resolution and quality settings in the printer driver. Solution: Use the banner
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    media then press the Online button. (Æ P.7-18) Incorrect Media Problem 1: The media type specified by the printer driver does not match the value for the media in the paper feed source. Solution: Confirm the type of media loaded in the printer, then select the media type with the operation panel
  • Canon imagePROGRAF W7200 | User Guide - Page 142
    displayed on the operation panel and the print job stops. Follow the procedure below to check each location for paper jams and remove the jammed sheets. Removing a Roll Media Jam Follow the procedure below to remove a roll hand on the cutting blade or leading edge of the media. 7-18 Troubleshooting
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    3 If you cannot take up the roll media, open the roll media guide on the back of the printer, then pull out the roll media and cut the buckled portion. Note z Check inside the roll media guide for any paper scraps or media tape and remove it. 4 Lower the roll release lever toward the inside
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    until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide. 1~2mm 7 After closing the roll media tray, close the tray. Firmly push the roll media tray completely into the printer. 7-20 Troubleshooting "Roll Media Type" is displayed on the operation panel.
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    button to switch the printer off. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. Removing Paper Jams 7-21
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    . Move it to the right or left edge of the carriage rail before attempting to remove the media. 4 Raise the paper release lever. 5 Hold the jammed sheet by the left and right edges and pull it toward you, then cut it where the printing ends or where it is wrinkled. 7-22 Troubleshooting
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    , pull the tray open lever, then pull out the roll media tray. 7 Lower the roll release lever toward the inside of the machine, release the paper guide, then pull out the left and right corners of the leading edge of the media as far as the roll so the media is parallel
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    lever toward you, then lock the paper guide. 9 Rotate the roll holder in the direction of the arrow, then cut the media along the edge of the paper guide. 1~2mm 10 After closing the roll media tray, close the tray. Firmly push the roll media tray completely into the printer. 7-24 Troubleshooting
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    close the upper cover. 12 Press the Power button to switch the printer on. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online Note Roll media preparation begins. When preparation is finished, the printer is ready to print. z If want you a sharper leading edge, press
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    the procedure below to remove a cut sheet jam that occurs during printing. 1 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. 2 Raise the paper release lever. 7-26 Troubleshooting
  • Canon imagePROGRAF W7200 | User Guide - Page 151
    , grip the sheet by the left and right sides and pull it toward you out of the printer. 4 If the jammed sheet is not visible, on the back of the printer open the roll media guide then pull out the jammed sheet. Visually inspect the area to make sure that no pieces of
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    5 Load a new sheet of paper, then lower the paper release lever. 6 Close the upper cover. Cut sheet preparation begins. When preparation is finished, the printer is ready to print. 7-28 Troubleshooting
  • Canon imagePROGRAF W7200 | User Guide - Page 153
    print a nozzle check pattern to determine if the print nozzles on the printhead are clogged. Before executing the nozzle check pattern, be sure at least A3 paper (not the blank side of used paper) or larger is set. 1 If the printer is off, press the Power button to switch it on. Paper Source Roll
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    " is displayed in the operation panel and the printer is ready to print. If there are no breaks printhead cleaning. • Execute nozzle check pattern again. • If cleaning the printhead does not solve the problem, call for service or contact the dealer where you bought the printer. 7-30 Troubleshooting
  • Canon imagePROGRAF W7200 | User Guide - Page 155
    is faint or when dust has collected on the printhead. This cleaning method consumes the least amount of ink. Head Cleaning A requires about 1 minute to the problem, then the printhead is damaged and should be replaced. (Æ P.6-18) 1 Press the Power button to switch the printer on. Paper Source Roll
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    Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Head cleaning begins. When head cleaning is finished, "Online" is displayed and the printer is ready to print. 5 Print the nozzle check pattern to determine if normal operation has
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    align the printhead, prepare at least three sheets of A3 size or larger. The sheets should be new, not the blank sides of used paper or other media. The procedure with cut sheets is slightly different, so you will need to follow the instructions displayed on the operation panel. 1 If the printer is
  • Canon imagePROGRAF W7200 | User Guide - Page 158
    System Setup 4 Press or to select "Adjust Printer" then press . System Setup Adjust Printer 5 Press or to select "Print Pattern A" then press Enter. Adjust Printer Print Pattern A Pattern A is printed. After Line 7 Repeat Step 6 for "B" ~ "E" on Pattern A to make adjustments. 7-34 Troubleshooting
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    value of "J". Sample: Positioned Incorrectly Sample: Positioned Correctly 11 Repeat Step 10 for "K" on Pattern A to make adjustments. When you are finished making settings, the printer returns online. Aligning the Printhead 7-35
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    W7200 and the W7250 with the stand. Note z If you are using a cut sheet, make sure at least one sheet of unused A3 paper (not the blank side of used paper) or larger is set. 1 If the printer ". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 7-36 Troubleshooting
  • Canon imagePROGRAF W7200 | User Guide - Page 161
    "System Setup" then press . MAIN MENU System Setup 4 Press or to select "Adjust Printer" then press . System Setup Adjust Printer 5 Press or to select "Print Pattern B" then press Enter. Adjust Printer Print Pattern B Pattern B prints. After Pattern B prints, "Adj.Setting M" is displayed. This
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    paper dust created when cutting glossy film and other types of media that easily generate cutting waste. Using this function reduces the chance of poor print quality and lengthens the service life of the printhead the printer is off, press the Power button to switch the printer on. Paper Source
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    3 Press or to display "System Setup" then press . MAIN MENU System Setup 4 Press or to display "CutDustReduct." then press . System Setup CutDustReduct. 5 Press or to select the media type then press . CutDustReduction Glossy Film 6 Press or to select the setting then press Enter. In order to enable
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    part of the blade for cutting. After the cutting blade becomes dull at the third position, the cutter must be replaced. Note z If the notch is already as position 3, obtain a new cutter blade for replacement. 1 If the printer is off, press the Power button to switch the printer on. Paper Source
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    for over 1 second. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online The carriage moves to the center. 4 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z Check
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    one. Note z The cutter position adjustment dial can be turned through positions 1 to 3, 1 notch at a time, but cannot be turned in the opposite direction. 7-42 Troubleshooting
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    and regulations regarding the disposal of such items. 8 Close the upper cover. The carriage returns to the home position, the Online lamp lights, and the printer is ready to print. Adjusting and Replacing the Cutter 7-43
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    7-44 Troubleshooting
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    8 Other Important Information This chapter describes options, specifications, and provides other information.
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    Options The following options are provided for this printer. Media Take-up Unit The Media Take-up Unit, an option for the W7200, automatically takes up long sheets of media onto a roll as they are printed. This device is convenient when printing with roll media on very long
  • Canon imagePROGRAF W7200 | User Guide - Page 171
    IEEE 1394 Expansion Board EB-01 is provided as a standard accessory with the W7200 and does not require installation. Roll Holder Sets These sets contain a roll stopper, just like the roll holder and holder stopper on the printer. These optional sets are designed for use with media of different
  • Canon imagePROGRAF W7200 | User Guide - Page 172
    Media The following media can be used with this printer. TMedia Types • Plain paper • Coated paper • Heavy coated paper • Glossy paper • Photo glossy paper • Photo semi-glossy paper • Glossy film • Back Print Film • Proofing paper TRoll Sizes Width W7200: ISO A3 (297.0 mm) ~ ARCH 36" (914.4 mm
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    these printers. z W7200 Ink Tanks z W7250 Ink Tanks Note • Yellow Ink BCI-1411Y • Magenta Ink BCI-1411M • Photo Magenta Ink BCI-1411PM • Cyan Ink BCI-1411C • Photo Cyan BCI-1411PC • Black Ink BCI-1411Bk • Yellow Ink BCI-1401Y • Magenta Ink BCI-1401M • Photo Magenta Ink BCI-1401PM • Cyan Ink BCI
  • Canon imagePROGRAF W7200 | User Guide - Page 174
    Cutter Blades The same cutter blades can be used in the cutter of the W7200 or W7250. z Cutter Blade CT-02 Note z For details about how to replace the cutter blade, see Chapter 7, Troubleshooting, "Adjusting and Replacing the Cutter", (Æ P.7-40). 8-6 Other Important Information
  • Canon imagePROGRAF W7200 | User Guide - Page 175
    existing functions. Obtaining the Firmware Update Contact a Canon service center, or the dealer where you purchased the printer, for details about how to obtain the most recent version of the firmware update. Confirming the Firmware Version Before updating the firmware, follow the procedure below
  • Canon imagePROGRAF W7200 | User Guide - Page 176
    utilities from computer. Important z If you uninstall the software from Windows XP, Windows 2000, or Windows NT 4.0, you must log in as a member of the Administrators group before the uninstallation. Deleting Old USB/IEEE 1394 Printer Drivers Follow the procedure below when you need to remove an old
  • Canon imagePROGRAF W7200 | User Guide - Page 177
    printer drivers presented in the list. Confirm the names of the printers, then click the Yes button. Uninstall begins. 4 When the uninstallation is finished, the printer names deleted from this list are displayed. Confirm the printer names, then click the OK button. Note Follow the instructions
  • Canon imagePROGRAF W7200 | User Guide - Page 178
    click "GARO Printer Driver Uninstaller" from "Canon Printer Uninstaller". The Delete Printer window opens. 2 Click the printer in the the Exit button in the Delete Printer Window. T Macintosh 1 Mount the User Software CD-ROM in the CD-ROM drive. 2 On the User Software CD-ROM, open the appropriate
  • Canon imagePROGRAF W7200 | User Guide - Page 179
    Canon LPR Port installed with Windows. 1 Use the printer driver to select and set the printer for any port ("Print to the following port") other than Canon the Printer Properties dialog box. For the CANON LPR Port, "XXX.XXX.XXX.XXX@LP (Canon LPR Port)" is displayed. 2 Mount the provided User Software
  • Canon imagePROGRAF W7200 | User Guide - Page 180
    . 1 On the desktop click the Start button, point to Settings, then click Control Panel. The Control Panel window opens. 2 Double-click the Add/Remove Programs icon. 3 Select GARO Device Setup Utility from the list of software applications then click the Change/Remove button. 4
  • Canon imagePROGRAF W7200 | User Guide - Page 181
    Printhead Resolution Number of nozzles Replaceable Ink Tanks Yellow Ink Magenta Ink Photo Magenta Ink Cyan Ink Photo Cyan Ink Black Ink Ink type Ink tank capacity W7200 Recommended Printer Cable Material: AWG28 (signal) AWG22 (power) Type: Dual twisted pair shielded cable (100, 200, 400 Mbps mode
  • Canon imagePROGRAF W7200 | User Guide - Page 182
    mm 63.1 x 32.3 x 46.3 in. 1281 x 820 x 1175 mm 50.4 x 32.3 x 46.3 in. Weight (including printhead, ink tanks) Printer only approx. 72.0 kg approx. 159 lb. approx. 60.0 kg approx. 132 lb. Printer + Stand approx. 96.0 kg approx. 212 lb. approx. 82.4 kg approx. 183 lb. *1. Use an interface
  • Canon imagePROGRAF W7200 | User Guide - Page 183
    button 3-4, 4-9, 4-11, 4-12, 5-4 canceling printing Macintosh ...4-7 Windows ...3-4 carriage 1-5, 7-22, 7-42 carriage cover 1-5, 6-21 carriage 6-15 checking print status 7-29 Chooser ...4-2 cleaning covers ...6-9 Coated Paper ...2-2 consumables ...8-4 Cut Sheet lamp 2-19, 5-6 Cut Sheet Setting
  • Canon imagePROGRAF W7200 | User Guide - Page 184
    button ...5-5 firmware update ...8-7 foreground printing 4-12 function menus operation ...5-8 settings ...5-10 structure ...5-7 GARO Device Setup Utility 8-12 GARO Printer Driver 4-3 glossy film ...2-3, 2-25 glossy paper ...2-2 Heavy Coated Paper 2-2 Help Macintosh ...4-13 Windows ...3-5 high
  • Canon imagePROGRAF W7200 | User Guide - Page 185
    media ...8-4 printing area ...2-6 problems ...7-18 media feed adjustment paper guide 1-6, 2-12, 7-19, 7-24 paper release lever 1-4, 2-20, 6-12, 7-22, 7-26 paper restraint 1-4, 2-21 cleaning ...6-13 Paper Source button 2-8, 2-19, 5-4 Photo Glossy Paper 2-3 Photo Semi-Glossy Paper 2-3 Plain Paper
  • Canon imagePROGRAF W7200 | User Guide - Page 186
    R S 8-18 Print Queue Restarting 4-8 printer cleaning ...6-9 parts name ...1-2 specifications 8-13 printer driver ...3-2, 4-2 printer function priorities 5-7 printer operation ...7-3 printer selection ...4-2 Printer Stand ...8-2 printhead 1-5, 6-18, 6-22, 8-5 alignment ...7-33 cleaning ...7-31
  • Canon imagePROGRAF W7200 | User Guide - Page 187
    7-23 tray open lever 1-6, 7-18, 7-23 troubleshooting ...7-2 U upper cover 1-2, 1-5, 2-20, 2-26, 6-11, 6-16, 6-20, 7-21, 7-26, 7-41 cleaning inside 6-11 parts inside ...1-4 upper cover handle 6-12 upper cover roller 6-12 USB port ...1-3 W weight roll ...2-35, 2-37 Windows ...3-2, 8-10 Index 8-19
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