Canon imageRUNNER ADVANCE C2230 imageRUNNER ADVANCE C2200 Srs Basic Operation
Canon imageRUNNER ADVANCE C2230 Manual
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- Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 1
Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference. ENG - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 2
the user encounters trouble operating the machine. * Some functions explained in this manual may require optional equipment. * Screen shots used in this manual may differ from the 78 Replacing the Toner Cartridge 84 Replacing the Waste Toner Container 89 Routine Cleaning 92 Consumables 98 2 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 3
Products 134 If Memory Becomes Full during Scanning 142 When an Error Message Is Displayed 143 When an Error Code Is Displayed 144 Printer/Fax Driver Troubleshooting 145 Service Call Message 146 Frequently Asked Questions 152 3 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 4
, store it in a safe place for future reference. ENG Setup Guide ●● Basic Operation Guide (This Manual) ■■ Provides an overview of the functions and describes the basic operations. ■■ Describes the maintenance and troubleshooting procedures for the machine. ■■ Includes answers to frequently asked - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 5
■■ Provides instructions on installing the printer, fax, and other drivers. • Printer Driver Installation Guide • Mac Printer Driver Installation Guide • Fax Driver Installation Guide • Network ScanGear Installation Guide ■■ Included on the same CD-ROM as each driver. Symbols Used in This Manual The - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 6
in the [Documents]* folder on your computer. If the shortcut icon created on the Desktop or if the [index.html] file is double-clicked, the e-Manual is displayed. * The folder name differs depending on the OS you are using. For Windows Vista/7, the folder name is [Documents]. For Windows 2000/XP - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 7
2 3 45 12 1 6 7 1 Select from functions The instructions of each function and operation method are described. 2 [Top] The top page of the e-Manual is displayed. 3 [Site map] The site map of the e-Manual is displayed. 4 [Help] The usage of the e-Manual is displayed. 5 [Glossary] The glossary is - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 8
MEMO 8 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 9
Before You Start Using This Machine 1 What This Machine Can Do 10 Revolutionary Documentation Work with an Evolving Multitasking Machine 10 Main Power and Energy Saver Key 12 Parts and Their Functions 13 External View 13 Internal View 15 Feeder 16 Control Panel and Touch Panel Display 17 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 10
Fax Function Telephone Line Send Function Internet I-Fax LAN Remote UI Function E-Mail In-Company File Server Computer E-Mail The imageRUNNER ADVANCE C2230/C2225 incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 11
46, p. 50) ●● Use Network You can use the Advanced Box (*) of another imageRUNNER ADVANCE machine accessible on the network to store scanned originals and print This can help prevent outputs being forgotten at the machine. (See e-Manual > Fax/I-Fax Inbox.) ●● View Web Page You can use this - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 12
switch cover. 2. Press the main power switch to the "I" side. 3. Close the main power switch cover. • If you are using a login service, log in using the procedure for the login service you are using. • If you want to turn OFF the main power and then back ON again, wait for at least - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 13
section provides you with the names and functions of all the parts of the machine. External View This section contains an external view of the imageRUNNER ADVANCE C2230. When the Cassette Feeding Unit-AF1, Inner Finisher-F1, Inner Finisher Additional Tray-A1, and Copy Tray-J1 are attached - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 14
. 9 Multi-Purpose Tray Use the multi-purpose tray to feed paper manually, and for loading nonstandard paper stock, such as envelopes. 10 Paper Drawer Press to the "I" side to turn the power ON. 14 Waste Toner Container Waste toner accumulates here. 15 LINE 2 Use this port to connect the Super G3 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 15
View This section contains an external view of the imageRUNNER ADVANCE C2230. When the Cassette Feeding Unit-AF1, Inner Finisher-F1 jam. 4 Toner Replacement Cover Open this cover to replace the toner cartridge. 5 Toner Cartridge When toner runs out, pull out the toner cartridge, and replace - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 16
Parts and Their Functions Feeder 1 2 3 5 4 1 Feeder Cover Open this cover to remove jammed paper. 2 Slide Guides Adjust these guides to match the width of the original. 3 Original Supply Tray Originals placed here are automatically fed sheet by sheet into the feeder. Place originals into - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 17
the instructions that appear on the touch panel display. When the Error indicator maintains a steady red light, contact your local authorized Canon dealer. ID (Log In/Out) key Press to log in/out when a login service such as Department ID Management or SSO-H has been set. 16 Brightness Adjustment - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 18
that are frequently used are set in the Quick Menu beforehand, you can recall the function by pressing [Quick Menu]. If you are using a login service, Quick Menu screen set for each user appears. To register a function in the Quick Menu, set the function and press [Register to Quick Menu] from - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 19
Before You Start Using This Machine Main Menu Screen Settings You can specify settings for the displayed screen by pressing as an administrator. on the top right of the screen. To perform this procedure, log in to the machine • The items displayed when is pressed may differ, depending on the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 20
of Customized Screen For more information on [Language/Keyboard Switch], [Auto Adjust Gradation], [Paper Settings], and [Paper Type Management Settings], see e-Manual > Settings/Registration. ●● Top Buttons Settings You can display up to four function shortcut buttons on the top of the screen - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 21
you to use it more conveniently and easily. You can register or change the settings according to your needs. For more information, see e-Manual > Settings/Registration. ●● Preferences You can specify basic settings for using the machine, such as changing the paper size to load, changing the default - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 22
MEMO 22 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 23
Flow of Basic Operations 2 How to Make a Copy 24 Things You Can Do with the Copy Functions 26 Sending a Fax 32 Things You Can Do with the Fax Functions 34 Sending Scanned Data (E-Mail/I-Fax/File Servers 38 Things You Can Do with the Scan and Send Functions 40 Storing Scanned Data 46 Things - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 24
Menu screen. Placing originals in the feeder Adjust the slide guides to fit the size of your originals. Neatly place your , see from p. 28 to p. 30 in this manual. Gently close the feeder. • If a log in a control card. • If a login service such as Department ID Management or SSO-H has been set, press - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 25
Flow of Basic Operations 3 Setting the Number of Copies Enter the number of copies. 4 Start Copying After specifying the settings, press (Start). Press the numeric keys to enter the desired copy quantity (1 to 999). Press (Start). If you make a mistake when entering values, press (Clear) → - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 26
Things You Can Do with the Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the functions you can use on the Copy Basic Features screen and the [Options] (1/4) screen. The [Options] screen is divided into four screens. Pressing or on the bottom right - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 27
Flow of Basic Operations 2 3 1 4 8 5 7 6 [Options] 1/4 1 [Favorite Settings] You can register frequently used copy settings. You can recall the registered frequently used settings for future use. 2 [Previous Settings] You can recall the three most recent copy jobs, and make copies using - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 28
Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (2/4 and 3/4) screen of the Copy function. The [Options] screen is divided into four screens. Pressing or on the bottom right of the screen displays the next or previous screen. 2 3 1 4 8 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 29
Flow of Basic Operations 2 3 1 4 8 5 7 6 [Options] 3/4 1 [Color Balance] You can make fine adjustments to the color by varying the relative strength and density of yellow, magenta, cyan, and black. The color adjustments that you make can be stored and recalled for future use. 2 [Adjust One - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 30
How to Make a Copy Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (4/4) screen of the Copy function. The [Options] screen is divided into four screens. Pressing or on the bottom right of the screen displays the next or previous screen. 2 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 31
Flow of Basic Operations 31 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 32
screen. Placing originals in the feeder Adjust the slide guides to fit the size of your originals. Neatly from p. 34 to p. 37 in this manual. Gently close the feeder. • If a attached, first insert a control card. • If a login service such as Department ID Management or SSO-H has been set, press - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 33
Sending]. You can specify the destination using the one-touch buttons or [Address Book]. For more information on storing the destination, see e-Manual > Fax. When sending is complete, remove your originals. • After a job is sent, the send settings may be retained except the specified destinations - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 34
If you press [Auto Size], the machine automatically recognizes the size of the original when scanning. 8 [On-Hook] When using the fax information service, you can perform operation such as entering number while listening to the automated audio response from the speaker of the machine. 9 [Direct Send - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 35
Flow of Basic Operations 1 2 3 4 Screen for Specifying the Fax Destination 1 [Pause] Press to insert a pause of several seconds in the fax number that you are dialing. If you insert a pause, the letter appears between the numbers, and the letter appears at the end of the number. When - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 36
Things You Can Do with the Fax Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Fax function. The [Options] screen is divided into two screens. Pressing or on the bottom right of the screen displays the next or previous screen. An optional - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 37
into multiple batches. After all originals are scanned, sending is started. 2 [Sender Name (TTI)] You can register a department name or personal name in advance, and show this on the destination fax machine. * Set the Sender Name after specifying the destination. 3 [Select Line] You can select the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 38
screen. Placing originals in the feeder Adjust the slide guides to fit the size of your originals. Neatly see from p. 40 to p. 44 in this manual. Gently close the feeder. • If a log attached, first insert a control card. • If a login service such as Department ID Management or SSO-H has been set, - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 39
next original. After all of the originals are scanned, press [Start Sending]. For more information on storing the destination in the address book, see e-Manual > Scan and Send. You can specify the destination using the onetouch buttons or frequently used settings. Also, if you want to send to a new - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 40
list. 6 [Personal Folder] Press to specify your personal folder as the destination. This setting is enabled only if you are managing users by login service, such as SSO-H. You must set up a personal folder beforehand in order to use this function. In addition, administrators can limit general users - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 41
Flow of Basic Operations 1 2 3 4 5 6 9 87 Scan and Send Basic Features Screen (Destination Set) 1 [Previous Settings] You can recall the three most recent destinations or send settings. You can send using the recalled destination or settings. 2 [Favorite Settings] You can register frequently - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 42
Things You Can Do with the Scan and Send Functions This section describes the functions you can use on the [Options] (1/3, 2/3, and 3/3) screen of the Scan and Send function. The [Options] screen is divided into three screens. Pressing or on the bottom right of the screen displays the next or - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 43
Flow of Basic Operations 1 2 5 3 4 [Options] 2/3 1 [Job Build] You can scan originals that are too many to be placed at once, by dividing them into multiple batches. After all originals are scanned, sending is started. 2 [Finished Stamp] You can print a stamp (approximately 1/8" (3 mm) in - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 44
Useful Send Functions (Last Page) Things You Can Do with the Scan and Send Functions 2 3 1 4 [Options] 3/3 1 [File Name] If you set PDF (OCR) or XPS (OCR) as the file format, you can set [Auto (OCR)] to 'On' to automatically extract the first text block in the document for use as its filename. - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 45
Flow of Basic Operations 45 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 46
Reader-F1 is attached, first insert a control card. • If a login service such as Department ID Management or SSO-H has been set, press (Log supported memory media, see e-Manual > Scan and Store. • To access the Network (Advanced Box) see "Setting Up an Advanced Box on the Network" in the Setup Guide - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 47
scanned, press [Start Storing]. The Scan screen is displayed. You can set various scan functions. For more information, see from p. 48 to p. 49 in this manual. When scanning is complete, remove your originals. 47 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 48
Things You Can Do with the Scan and Store Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the functions you can use on the Scan and Store Basic Features screen and the [Options] screen. If you press [Scan] after selecting the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 49
Flow of Basic Operations 2 3 1 4 6 5 [Options] 1 [Book 2 Pages] You can scan facing pages such as in a book one sheet at a time. 2 [Erase Frame] This mode enables you to erase shadows that appear when scanning various types of originals. You can also erase shadows of the punch holes. 3 [ - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 50
-H appears, you must enter the applicable authentication information (ID, password/ PIN). If the Copy Card Reader-F1 is attached, first insert a control card. • If a login service such as Department ID Management or SSO-H has been set, press (Log In/Out) to log out. 50 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 51
can set various print settings on the screen displayed when [Change Print Settings] is pressed. For more information, see from p. 53 to p. 54 in this manual. When printing is complete, the display returns to the Memory Media Selection screen. 51 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 52
Things You Can Do with the Access Stored Files Functions (File Operation) To perform various operations on stored files, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit files stored in memory media. Select the file that you want to edit - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 53
Flow of Basic Operations Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions on the Print Settings screen that you can use when printing stored files. If you select the file that you want to print from the list of stored files and press [Print], the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 54
Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions in [Options] on the Print Settings screen of Access Stored Files. 2 3 1 4 8 5 7 6 [Options] (Network/Memory Media) 1 [Resolution] If the resolution is high, you can print fine text and - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 55
Flow of Basic Operations 55 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 56
to edit Address Book from your computer ●● If you want to check the remaining amount of paper or toner from your seat ■■ To enable the Remote UI: • Log in as the administrator → specify the the machine's main power OFF, and then ON. For instructions on turning ON/OFF the machine, see p.12 in this - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 57
]. To specify the settings: Click [Settings/Registration]. If the Log In screen is displayed, enter the user name and password → click [Log In]. If a login service such as Department ID Management or SSO-H has been set, enter the appropriate login information. 57 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 58
to use in [Printer]. Click [Properties]. The properties screen of the printer driver appears. • Printing methods may differ depending on the applications you are using. For details, see the instruction manuals provided with the application software. • The screens may differ, depending on the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 59
Print Settings Specify the print settings. Specify the desired settings → click [OK]. * A printer driver is software required for printing from application software. 4 Start Printing After specifying the settings, click checked from the Remote UI. For more information, see p. 57 in this manual. 59 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 60
MEMO 60 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 61
-M1 80 Replacing the Staple Cartridge (Inner Finisher-F1 82 Replacing the Toner Cartridge 84 Replacing the Waste Toner Container 89 Routine Cleaning 92 Cleaning the Platen Glass and Underside of the Feeder 92 Manual Feeder Cleaning 93 Automatic Feeder Cleaning 96 Cleaning the Inside of the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 62
the Cassette Feeding Unit-AF1 is attached. • For more information on the paper types that can be loaded in Paper Drawers 1, 2, 3, and 4, see e-Manual > Basic Operations. • If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 63
out the paper drawer until it stops. Open a package for paper, and remove the paper stack. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. 3 Load the paper stack into the paper - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 64
to load, follow those instructions. • When the paper is loaded into the paper drawer, the side facing up is the one printed on. • If problems, such as poor print when the high temperature is applied when a toner is fixed to the paper. It is not a malfunction. (This especially happens in - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 65
Hold a Different Paper Size If you want to load a different size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper. 1 Remove the paper loaded in the paper drawer - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 66
not to get your fingers caught, as this may result in personal injury. • Only LTR transparencies can be used. Make sure that the paper drawer guides are set to 'LTR' when loading transparencies in a paper drawer. If transparencies of a different size (other than LTR are loaded in a paper drawer, the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 67
you want to output prints with the printed face down, select plain paper with horizontal (landscape) orientation in [Select Paper]. (See e-Manual > Basic Operations.) Loading Transparencies You can load transparencies in the multi-purpose tray and the paper drawers. Transparencies have a front and - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 68
If you want to adjust the width guides to load ISO-C5 envelopes, contact your local authorized Canon dealer. • For more information on envelope types that can be loaded in the Envelope Feeder Attachment-D1, see e-Manual > Basic Operations. - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 69
This section explains how to prepare the envelopes before loading them into the paper drawer. If envelopes are not neatly aligned before being loaded, a problem with the paper supply or a paper jam may occur. Fix any curls or bends before loading the envelopes. 1 Take five envelopes, loosen them as - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 70
4 Press the envelope in the direction of the arrows. * * Flap • Take particular care to spread the envelopes out in the direction that they will be fed. • If you use envelopes that have glue attached to their flaps, the glue may melt due to the heat and pressure of the fixing unit. • Do not print on - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 71
Routine Maintenance Loading Envelopes This section explains how to load envelopes into Paper Drawer 2. 1 Open the drawer. 2 1 2 Load the envelopes into the drawer. 1 2 Load the envelopes as shown below. * 1. Press and release the button on Paper Drawer 2. 2. Grip the handle, and pull out the paper - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 72
to an insufficient number of envelopes, load more envelopes, and follow the instructions on the touch panel display. Printing resumes. • If printing a COM10 be aware of the orientation when setting the original. (See e-Manual > Basic Operations.) Loading the Envelope after Specifying the Size This - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 73
with the mark for the desired envelope size. 4 Adjust the front guide. 13 2 13 1. Loosen the two screws fixing the front width guide of the envelope feeder attachment. 2. Press down on the envelope receptacle, and move the front width guide to align it with the mark for the desired envelope size - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 74
5 Adjust the rear width guide in the same way as in step 4. 13 13 2 6 Load the envelopes. 11 2 ib Load the envelopes as shown below. 1/4" (30 mm) is approximately 50 envelopes. For details on how to change the registered envelope information for the drawer, see e-Manual > Settings/ Registration. 74 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 75
Registration. For details on how to register envelope sizes, see e-Manual > Settings/Registration. When returning the paper drawer to its to an insufficient number of envelopes, load more envelopes, and follow the instructions on the touch panel display. Printing resumes. • If printing a COM10 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 76
Replacing the Stamp Ink Cartridge (Feeder) Originals sent via the feeder can be stamped to indicate that they have been sent. Replace the stamp ink cartridge when the stamp mark is faint or no longer visible. When replacing the stamp ink cartridge, take care not to allow ink to come into contact - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 77
3 Close the covers. 21 1. Close the inner cover. 2. Close the feeder cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. Routine Maintenance 77 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 78
-M1, Booklet Finisher-M1, and Inner Finisher-F1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine. Replacing the Staple Cartridge in the Stapler - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 79
Routine Maintenance 3 Pull out the empty staple cartridge from the staple case. 1. Press the areas indicated by PUSH on both sides of the 1 staple case. 2. Once you have released the spring-loaded case, pull out the staple cartridge. PUSH 1 2 4 Insert a new staple cartridge into the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 80
the Booklet Finisher-M1 is attached (the Booklet Finisher-M1 is an optional product). • We recommend that you order staple cases from your local authorized Canon dealer before your stock runs out. • Use only staple cases intended for use with this machine. • Remove the black part on the end before - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 81
1 Open the front cover of the finisher. Routine Maintenance 2 Pull out the saddle stitcher unit, and then push the stapler unit up. *1 1. Grip the handle of the saddle stitcher unit, and pull out until it stops. 2. Pull the stapler unit of the saddle stitcher unit towards you, and then - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 82
, as this may result in personal injury.  When you have replaced the staple case, be sure to manually reposition the staples in the saddle stitcher unit. (See e-Manual > Settings/Registration.) Replacing the Staple Cartridge (Inner Finisher-F1) This section describes the procedure for replacing - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 83
Routine Maintenance 2 Pull out the empty staple cartridge from the staple case. 1. Press the areas indicated by PUSH on both sides of the 1 staple case. 2. Once you have released the spring-loaded case, pull out the staple cartridge. PUSH 1 2 3 Insert a new staple cartridge into the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 84
run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display. Follow the procedure described below to replace the toner cartridge. If you press [Close], you can continue operations, such as setting modes - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 85
intended for use with this machine. • For information on the supported Canon genuine toner, see "Consumables," on p. 98. • Do not replace toner cartridges until the message prompting you to do so appears. • Do not attempt to replace the toner cartridge while the machine is printing. • The color of - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 86
the front cover of the main unit. 2. Completely open the cover for the toner cartridge to replace. 3. Pull out the toner cartridge. Pull the toner cartridge out halfway, 3 and then remove it completely while supporting it and keeping it straight with your other hand from underneath. Do not - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 87
Align the arrow on the ring near the end of the new toner cartridge with the arrow on the toner inlet of the machine, as indicated in the diagram. 2. Push the new toner cartridge in as far as possible. Support the new toner cartridge with your hand from underneath while pushing it into the machine - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 88
5 Close the covers. 21 1 Close the cover for the toner cartridge you replaced. 2 Close the front cover of the main unit. 0 When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. 88 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 89
new waste toner container. When the waste toner container is full, a screen with instructions on how to replace the waste toner container appears set the toner, and make it impossible to remove the toner stains. • Your local authorized Canon dealer will dispose of used waste toner containers. Use - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 90
Unit 2 Attach the provided cover to the used waste toner container. 1. Remove the cover from the used waste toner container. 2 2. Cover the opening of the used waste toner container with the cover removed in step 1. 1 When removing the waste toner container, be careful not to tilt it, as - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 91
4 Put the bag containing the used waste toner container into the box. 5 Insert the new waste toner container. 1 2 1. Insert the new waste toner container. 2. Close the cover for the waste toner container. When closing the cover for the waste toner container, be careful not to get your fingers - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 92
Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. ●● Platen glass ●● Underside of the feeder ●● Feeder's rollers • When cleaning the machine, first turn OFF the main - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 93
Routine Maintenance Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the feeder's rollers. Clean the rollers of the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 94
3 Clean the transparent plastic area on top of the inner cover. 1. Clean the plastic area. 1 2. Close the inner cover. 2 When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. 4 Clean the feeder scanning area. 1 2 1. Open the feeder. 2. Clean - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 95
Routine Maintenance 5 Clean the roller and the surrounding area. 1 2 3 1. Turn the roller while turning the feed dial. 2. Clean the area while turning the roller. 3. Close the feeder. When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. 6 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 96
Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. 1 Press (Settings/Registration). 2 Press [Adjustment/Maintenance] → [Maintenance] → [Clean Feeder]. 3 Place - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 97
Routine Maintenance Cleaning the Inside of the Main Unit If streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty. In this case, perform automatic cleaning of the inside of the main unit. 1 Press (Settings/Registration). 2 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 98
optimum print quality, using Canon genuine toner is recommended. Product Name imageRUNNER ADVANCE C2230/C2225 Supported Canon Genuine Toner Canon GPR-36 Black Toner Canon GPR-36 Cyan Toner Canon GPR-36 Magenta Toner Canon GPR-36 Yellow Toner *1 *2 *1 Black Toner Cartridge *2 Cyan, Magenta - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 99
86°F, and humidity below 80%.) • [Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 100
developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies. Contact your Canon Authorized Dealer or Service Provider for - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 101
Is Displayed 143 When an Error Code Is Displayed 144 Printer/Fax Driver Troubleshooting 145 Service Call Message 146 Contacting Your Local Authorized Canon Dealer 147 Setting the Limited Functions Mode from the Service Call Message Screen 148 Functions Available When the Printer/Scanner Cannot - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 102
how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the paper jam. The screen is displayed your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 103
Troubleshooting Locations of Paper Jams Paper jams may occur in the following parts of the machine. See the applicable section to clear the paper jam. Main - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 104
Inside the Top Cover of the Finisher (p. 123) 1 3 2 Inside the Front Cover (p. 125) Buffer Pass Unit-K1 (p. 124) Inside the Front Cover (p. 125) Inner 2Way Tray-F1 (Optional) (p. 131) 104 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 105
Troubleshooting Main Unit Check the location of the paper jam, and follow the , Copy Tray-J1, Inner Finisher-F1, Staple Finisher-M1, or Booklet Finisher-M1 is not attached, follow the instruction below to remove jammed paper. 1 Remove any paper jammed from the output tray. 2 Open the paper drawer's - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 106
3 Remove any jammed paper inside the lower right cover of the main unit. 1. Grip the handle, and open the lower right cover of the main unit. 2 2. Remove any jammed paper inside the lower right cover of the main unit. 1 4 Remove any jammed paper in the first output tray. The fixing unit - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 107
Troubleshooting 5 Close the lower right cover of the main unit. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. Gently close the lower right cover until it clicks into place in the closed position. 6 Follow the instructions on the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 108
If the optional Inner 2Way Tray-F1, Copy Tray-J1, Inner Finisher-F1, Staple Finisher-M1, or Booklet Finisher-M1 is attached, follow the instructions below to remove any jammed paper. 1 Remove any jammed paper protruding from the output tray. 2 Open the paper drawer's lower right cover and upper - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 109
Troubleshooting 3 Remove any jammed paper inside the lower right cover and upper right cover of the main unit. 2 3 any jammed paper in the second output tray. 2. Remove the jammed paper while pressing down the green reversing unit guide. 3. Remove any jammed paper in the third output tray. 109 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 110
6 Remove any jammed paper from the upper and/or lower parts of the duplexing unit. 1 2 7 Remove any jammed paper in the duplexing unit. 1. Lift the duplexing unit. 2. Remove any jammed paper. 3. Push the duplexing unit back into its original position. 2 13 110 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 111
Troubleshooting 8 Close the upper right cover and lower right cover of the main unit. Gently close the covers until they click into place in the closed positions. 9 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 112
Inside the Fixing Unit If a message indicating there is a paper jam inside the fixing unit appears, follow the procedure described below to remove the jammed paper. The fixing unit and its surroundings inside the printer are hot during use. Make sure the fixing unit is completely cool before - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 113
Troubleshooting 3 Remove the jammed paper.  1. Place the fixing unit on a flat surface. 2. Open the fixing unit cover and remove the jammed paper. 4 Install the fixing unit. 1 1 2  1. - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 114
5 Close the lower right cover of the main unit. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. • Gently close the lower right cover until it clicks into place in the closed position. • The screen indicating the location of the paper jam - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 115
Troubleshooting Paper Sources Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 116
the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. 5 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. 116 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 117
Troubleshooting Cassette Feeding Unit-AF1 (Optional) Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 118
3 Remove any jammed paper inside the lower right cover of the main unit. 1. Open the lower right cover of the 2 3 main unit. 2. Remove any jammed paper. 3. Close the lower right cover of the main unit. 1 When closing the covers, be careful not to get your fingers caught, as this may result - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 119
Troubleshooting 5 Remove any jammed paper inside the paper drawer. 3 1. Press and release the careful not to get your fingers caught, as this may result in personal injury. 7 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 120
Feeder Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. When removing jammed originals, take care not to cut your hands on the edges of the originals. 1 Remove - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 121
the arrow (clockwise), and remove any original jammed in the feeder cover. 1. Turn the feed dial to the right. 2. Remove any jammed paper Troubleshooting 5 Remove any original jammed in the output tray. 1. Turn the feed dial to the left. 2. Lift the original supply tray. 1 3. Remove any jammed - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 122
may be very bright when closing the feeder. If it is difficult to remove the jammed original, turn the feed dial counterclockwise. 8 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 123
Troubleshooting Staple Finisher-M1/Booklet Finisher-M1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 124
unit. 2 13 When closing the buffer pass unit, be careful not to get your fingers caught, as this may result in personal injury. 2 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. 124 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 125
Troubleshooting Booklet Finisher-M1 (Optional) Check the location of the paper Remove any jammed paper from the upper delivery guide. 1. Open the upper delivery guide. 2. Remove any jammed paper.  * * Upper Delivery Guide When releasing the upper delivery guide, be careful not to get your fingers - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 126
guide to its original position, be careful not to get your fingers caught, as this may result in personal injury. 4 Close the front cover of the finisher. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.  5 Follow the instructions - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 127
Troubleshooting Saddle Stitcher Unit 1 Open the front cover of the finisher. 2 Turn the knob on the right in the direction of the arrow (counterclockwise) until it stops. 3 While pushing in the knob on the left, turn it in the direction of the arrow (clockwise). 127 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 128
delivery guide to its original position, be careful not to get your fingers caught, as this may result in personal injury. 6 Close the front cover of the finisher. When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. 7 Follow the instructions - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 129
Troubleshooting Inner Finisher-F1 (Optional) Check the location of the main unit. 2 Press down and hold the inner guide, and remove any jammed paper. 2 1 If there is paper jammed in a location other than the inner guide, follow the instructions in "When Optional Tray or Finisher Is Attached" - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 130
you close the lower right cover of the main unit. Gently close the covers until they click into place in the closed positions. 5 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. 130 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 131
Troubleshooting Inner 2Way Tray-F1 (Optional) Check the location of the paper If the Copy Tray-J1 is attached to the main unit, remove all output paper from the tray. 1 Follow the instructions in "When an Optional Tray or Finisher Is Attached," in "Main Unit" to remove any jammed paper. (See p. 108 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 132
paper. • The Copy Tray-J1 is an optional product. • Remove all output paper from the Copy Tray-J1 before proceeding with this procedure. 1 Follow the instructions in "When an Optional Tray or Finisher Is Attached," in "Main Unit" to remove any jammed paper (See p. 108).  2 Remove any jammed paper - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 133
Troubleshooting Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ●● There are torn - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 134
a staple jam occurs, a screen indicating the location of the staple jam and how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the staple jam. The screen is displayed repeatedly until the staple jam is cleared. If you press [Close], you can - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 135
Troubleshooting Staple Finisher-M1/Booklet Finisher-M1 (Optional) Check the location of the staple jam, and follow the procedure described below, while referring to the directions - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 136
3 Remove any staples jammed in the staple case. 2 3 1 1. Push down the tab on the staple case. 2. Remove all of the staples that slide from the staple cartridge. 3. Return the tab on the staple case to its original position. 4 Gently push the staple case back into the finisher and push down - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 137
all paper that has been output to the booklet tray. The Booklet Finisher-M1 is an optional product. 1 Open the front cover of the finisher. Troubleshooting 2 Pull out the saddle stitcher unit. *1 1. Grip the handle of the saddle stitcher unit, and pull out until it stops. 2. Pull the stapler unit - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 138
3 Pull out the staple case containing the jammed staples, holding it by its left and right sides. 4 Push up the tab on the staple case. 1. Push down Part A to unlock. 2. Push up Part B. 5 Remove any jammed staples. 2 1B 1. Remove any jammed staples. 2. Return Part B to its original position. - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 139
case to its original position. Push the staple case in until it clicks into place. Troubleshooting 7 Gently push the saddle stitcher unit back into its original position. 1. Pull the When you have cleared the staple jam, be sure to manually reposition the staples in the saddle stitcher unit. (See - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 140
Inner Finisher-F1 (Optional) Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staples. Make sure to close all covers and paper drawers of the machine before clearing any - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 141
Troubleshooting 4 Attach the staple case. 1 2 1. Gently push the staple case back into the finisher and push down firmly until it is securely in place. 2. Close the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 142
If Memory Becomes Full during Scanning The machine's memory can store up to approximately 6,200 pages of scanned images. Approximately 6,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Fax/I-Fax Inbox; and, printing from computer functions. In - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 143
Troubleshooting When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Touch Panel Display Example of an Error Message on the Web Browser For information on error messages and instructions on resolving errors, see e-Manual > Problem Solving. 143 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 144
send, receive, or fax job, the error code is printed. 04/08/2012 iRADV C2230 DEVICE INFORMATION COMMUNICATION LOG REPORT START TIME END TIME TYPE DELIVER DELIVER DELIVER DELIVER TO/FROM For information on error codes and instructions on resolving errors, see e-Manual > Problem Solving. 144 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 145
Printer/Fax Driver Troubleshooting See "Troubleshooting" in the driver help to resolve problems when using the printer driver or fax driver for Windows. In this section, screens for the printer driver are used. The screens may differ, depending on the operating system, and the type and - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 146
Service Call Message If a malfunction occurs and the machine cannot operate normally, a screen prompting you to contact your local authorized Canon dealer is displayed. If a screen such as the one above is displayed, contact your local authorized Canon dealer. (See "Contacting Your Local Authorized - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 147
Troubleshooting Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. 1 Turn OFF the main power of the main unit. 1 3 2 1. Open the main power switch cover. 2. Press the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 148
fire or electrical shock. When you contact your local authorized Canon dealer, have the following information available: • Product name ' from the Service Call Message screen, [Limited Functions Mode] in [Management Settings] (Settings/Registration) is also set to 'On'. (See e-Manual > Security.) - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 149
Troubleshooting 2 Turn OFF the main power of the main unit. 1 3 2 1. Open the main power switch cover. 2. Press the main power switch to the " " side. 3. Close the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 150
Functions Available When the Printer/Scanner Cannot Be Used Due to an Error You can use the following functions even when the Print and Scan functions are restricted: ●● Main Menu Screen : Available -: Unavailable Available Functions Copy When the Print function is restricted - When the Scan - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 151
Troubleshooting ●● Operation From a Computer : Available -: Unavailable Available Functions Remote UI When Code Analyzer is included in the Document Scan Lock Kit. For more information, see e-Manual > Optional Products/Software. *4 Available by installing each MEAP application. May not be - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 152
and answers regarding the machine. Use this section if you have trouble using the machine. Question Q1 I want to make a rush copy server and specify its settings? Q8 Can I move the Address Book registered on another Canon machine onto this machine? Q9 Can I forward the data received via fax/I-fax? - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 153
Troubleshooting Question Q29 How do I print data received via Fax/I-Fax on paper specified in advance occurred. How do I solve this problem? Q35 Numbers such as #751 different from the previous imageRUNNER. I am afraid change the default settings of the printer driver? Q45 Is there a way to adjust - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 154
] → [Job Build]. 2. Press [Close]. Additional Information You can scan the original even if the machine is waiting or printing (Reserved Copying). For more information, see e-Manual > Copy. 154 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 155
can also save paper by using the N on 1 mode or Two-sided Copy mode. For more information, see e-Manual > Copy. 4 Can a mark be applied to the document that has been scanned? The machine can print a stamp Scan and Send] or [Fax] → [Options]. 2. Press [Finished Stamp] → [Close]. 155 Troubleshooting - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 156
Register/Edit] → [Register New Dest.] → enter information following the instructions on the touch panel display. 3. Press [OK]. 156 Additional can specify the destination using a onetouch button. For more information, see e-Manual > Scan and Send, or Using the Machine to Send/Receive a Fax - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 157
the same time. For information on registering one-touch buttons, see e-Manual > Scan and Send, or Fax. Q&A 7 Can you give > for the added users → click [Share] → [End]. 4. Click [Advanced Sharing] → select [Share this folder] → click [Permission]. 5. Add the [Full Control]. 157 Troubleshooting - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 158
of operating system you are using. For more information, check the manual documentation for the personal computer operating system you are using. ■■ → press [OK]. . 8 Can I move the Address Book registered on another Canon machine onto this machine? You can use the import and export mode of the - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 159
Troubleshooting If you specify the forwarding settings, you can forward received documents that → [On]. Additional Information • To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security. ■■ Specifying the Fax/I-Fax Inbox Settings: 159 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 160
Page Number 03/03/2009 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta o ce 001/001 Sender Information ■■ Registering the sender's sender's name → press [OK]. Additional Information For more information, see e-Manual > Settings/Registration. 12 How do I change the default settings (scan settings - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 161
2. Press [Function Settings] → [Send] → [Fax Settings]. 3. Press [Confirm Entered Fax Number] → [On] → [OK]. Troubleshooting Additional Information For more information on each file format, see e-Manual > Scan and Send. 13 Is there a way to prevent a transmission error when sending a facsimile to - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 162
line from the drop-down list → select [Register] → set the forwarding conditions. 4. Press [Close]. Additional Information For more information on the forwarding conditions, see e-Manual > Settings/ Registration. - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 163
Troubleshooting 16 How do I register/edit destinations in a one-touch button? By Close]. Additional Information • For information on how to register/edit a destination in a one-touch button, see e-Manual > Scan and Send, or Fax. • When registering from the Fax screen, you can only register fax - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 164
is automatically adjusted. • If [Adjust] is pressed, the exposure of the original image on the reverse side can be manually adjusted. Additional Information For more information, see e-Manual > Copy. 20 The printed paper appears dirty. Also, the color appears to be different from the original. If - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 165
Troubleshooting Additional Information For more information on Automatic Gradation Adjustment, see e-Manual > Settings/Registration. 21 on the touch panel display of the machine. For more information, see e-Manual > Secure Print or Practical Workflows. 23 Can I specify the scan settings from - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 166
. Install the Network ScanGear Driver in your computer, and then switch the network scan function to online. ■■ To Install the Driver: Install using the UFR OK]. Additional Information For instructions on installing the Network ScanGear Driver, see the Network ScanGear User's Guide on the UFR II - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 167
Troubleshooting 25 Can I print on the Information For more information on setting the output tray for each function, see e-Manual > Settings/Registration. 27 Can I print on envelopes? Load the envelopes to attachment. Adjust the slide guides, and then load the envelopes, as shown below. 167 - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 168
: Open the multi-purpose tray, adjust the slide guides, and then load the envelopes, as shown below. loaded vertically. • For more information, see e-Manual > Basic Operations. • If the optional Envelope information on the available paper types, see e-Manual > Basic Operations. 29 How do I print data - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 169
want to use to 'Off'. 5. Press [OK] → [OK]. Additional Information For more information, see e-Manual > Settings/Registration. 30 How can I manage documents that failed to be forwarded? You can specify how to ] → [Send] → [Fax Settings]. 3. Press [Fax TX Report] → [Off ] → [OK]. 169 Troubleshooting - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 170
being used, received data is stored in the Memory RX Inbox without being printed. • For more information, see e-Manual > Settings/Registration. 33 What is the model number of the staple cartridge for the finisher or the stamp ink , see p. 61. 34 A paper jam has occurred. How do I solve this problem? - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 171
procedures after referring to the causes and remedies for the error codes described in e-Manual > Problem Solving. Additional Information For instructions on using [Status Monitor/ Cancel], see e-Manual > Status Monitor/ Cancel. 36 I cannot print from the computer. Did the machine malfunction? Check - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 172
toner shortage? ■■ Did you exceed the maximum number of prints set by the Department ID Management? Additional Information When network trouble occurs the machine entered the Shutdown mode. -Side 172 However, for the imageRUNNER ADVANCE, you just need to open the main power switch cover located on - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 173
Troubleshooting Additional Information • For more information on the Auto Sleep mode and Energy Saver mode, see e-Manual > Basic Operations. • Follow the procedure below to change the Auto Sleep Time. 1. Press (Settings/Registration). 2. Press [Preferences] → [Timer/Energy Settings] → [Auto Sleep - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 174
→ press [OK]. Displayed Language: English Additional Information To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security. 41 Can I change the language displayed on the touch panel display? You can change the language displayed from [Language - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 175
Troubleshooting 42 Can I change the screen or the order that the recall the settings that are previously stored as settings for frequently used functions from [Quick Menu]. For more information, see e-Manual > Quick Menu. 43 I want to check the IP address for this machine to run the Remote UI, but - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 176
3. Select [IPv6 Settings] → [Use IPv6] → [On]. 4. Press [Manual Address Settings]. ■■ Starting the Remote UI: Run the Web browser for the machine>' in the address bar. You can change the print settings of the printer driver from the computer you are using. ■■ Using Windows: 1. On the [Start] - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 177
below. Setting: [Page Attributes]■ Printer: The name of your printer 3. Click the drop-down list → [Save as Default] → [OK]. Troubleshooting Print Settings: 1. Click [Print] from the [File] menu in the application software. 2. Click the drop-down list → select the name of - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 178
of functions Application Install Machine Additional Information For more information, see e-Manual > MEAP. 46 What is MEAP? MEAP stands for Multifunctional Embedded Application Platform and is a software platform for the Canon multitasking machines. You can expand the functions or customize them by - Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 179
- Canon imageRUNNER ADVANCE C2230 | imageRUNNER ADVANCE C2200 Srs Basic Operation - Page 180
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Basic Operation Guide
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