Casio PCRT275 Owners Manual - Page 23

Troubleshooting - e01

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7. TROUBLESHOOTING Symptom/Problem Most common causes Solutions 1 E01 appears on the display. Changing modes without com- Return key to where it stops pleting transaction. buzzing and press . CA/AMT /TEND 2 When the printer does not print properly. Check the platen arm/shut down and close it firmly. 3 No date or time on receipt. Printer is programmed as a jour- Program printer to print re- Paper is not advancing enough. nal. ceipts. 4 Key won't turn to Z, X, PGM and Using OP key. RF modes. Use the PGM key. 5 Drawer opens up after ringing Department is programmed as Program the dept. as a nor- up only one time. a single item dept. mal dept. 6 Not clearing totals at end of day Using X mode to take out re- Use Z mode to take out after taking report. ports. reports. 7 Programming is lost whenever Bad or no batteries. register is unplugged or there is a power outage. Put in new batteries. 8 Register is inoperative. No power. Can't get money out of drawer. Pull lever underneath register at rear. - 21 -

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— 21 —
7. TROUBLESHOOTING
1
2
3
4
5
6
7
8
Symptom/Problem
E01 appears on the display.
When the printer does not print
properly.
No date or time on receipt.
Paper is not advancing enough.
Key won’t turn to Z, X, PGM and
RF modes.
Drawer opens up after ringing
up only one time.
Not clearing totals at end of day
after taking report.
Programming is lost whenever
register is unplugged or there is
a power outage.
Register is inoperative.
Can’t get money out of drawer.
Most common causes
Changing modes without com-
pleting transaction.
Printer is programmed as a jour-
nal.
Using OP key.
Department is programmed as
a single item dept.
Using X mode to take out re-
ports.
Bad or no batteries.
No power.
Solutions
Return key to where it stops
buzzing and press
CA/AMT
/TEND
.
Check the platen arm/shut
down and close it firmly.
Program printer to print re-
ceipts.
Use the PGM key.
Program the dept. as a nor-
mal dept.
Use Z mode to take out
reports.
Put in new batteries.
Pull lever underneath reg-
ister at rear.