Cisco 3750 System Message Guide

Cisco 3750 - Catalyst EMI Switch Manual

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  • Cisco 3750 | System Message Guide - Page 1
    Catalyst 3750 Switch System Message Guide Cisco IOS Release 12.2(25)SEA January 2005 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7816184= Text Part
  • Cisco 3750 | System Message Guide - Page 2
    the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems
  • Cisco 3750 | System Message Guide - Page 3
    1-6 Message and Recovery Procedures 2-1 ACLMGR Messages 2-3 BADTRANSCEIVER Messages 2-7 BSPATCH Messages 2-7 CFGMGR Messages 2-8 CMP Messages 2-10 DOT1X Messages 2-12 DTP Messages 2-17 EC Messages 2-19 ETHCNTR Messages 2-23 EXPRESS_SETUP Messages 2-24 Catalyst 3750 Switch System Message Guide iii
  • Cisco 3750 | System Message Guide - Page 4
    2-67 SPAN Messages 2-67 SPANTREE Messages 2-68 SPANTREE_FAST Messages 2-75 SPANTREE_VLAN_SW Messages 2-75 STACKMGR Messages 2-76 STORM_CONTROL Messages 2-78 SUPERVISOR Messages 2-78 SUPQ Messages 2-79 Catalyst 3750 Switch System Message Guide iv 78-16184-04
  • Cisco 3750 | System Message Guide - Page 5
    INDEX SW_DAI Messages 2-81 SW_VLAN Messages 2-83 SWITCH_QOS_TB Messages 2-89 TCAMMGR Messages 2-89 UDLD Messages 2-91 UFAST_MCAST_SW Messages 2-93 VQPCLIENT Messages 2-94 Contents 78-16184-04 Catalyst 3750 Switch System Message Guide v
  • Cisco 3750 | System Message Guide - Page 6
    Contents Catalyst 3750 Switch System Message Guide vi 78-16184-04
  • Cisco 3750 | System Message Guide - Page 7
    only the Catalyst 3750-specific system messages that you might encounter. For a complete list of Cisco IOS system error messages, see the Cisco IOS Software System Error Messages, Cisco IOS Release 12.2. This guide does not describe how to install your switch or how to configure software features on
  • Cisco 3750 | System Message Guide - Page 8
    for the Catalyst 3750, 3560, and 2970 Switches (not orderable but available on Cisco.com) • Catalyst 3750 Switch Software Configuration Guide (order number DOC-7816180=) • Catalyst 3750 Switch Command Reference (order number DOC-7816181=) • Catalyst 3750 Switch System Message Guide (order number
  • Cisco 3750 | System Message Guide - Page 9
    by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. 78-16184-04 Catalyst 3750 Switch System Message Guide ix
  • Cisco 3750 | System Message Guide - Page 10
    the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447 For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Catalyst 3750 Switch System Message Guide x 78-16184-04
  • Cisco 3750 | System Message Guide - Page 11
    , reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/ • The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product
  • Cisco 3750 | System Message Guide - Page 12
    . You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj • World-class networking training is available from Cisco. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html Catalyst 3750 Switch System Message Guide xii 78-16184-04
  • Cisco 3750 | System Message Guide - Page 13
    problems with communications lines, internal hardware, or the system software. This guide also includes error messages that appear when the system fails. Note For information about system messages that are not Catalyst 3750 platform-specific, see the Cisco IOS Software System Messages for Cisco IOS
  • Cisco 3750 | System Message Guide - Page 14
    -level platform-specific "PLATFORM Messages" section on page 2-41 Platform fallback bridging manager "PLATFORM_FBM Messages" section on page 2-43 Platform inter-process communication "PLATFORM _IPC Messages" section on protocol page 2-43 Catalyst 3750 Switch System Message Guide 1-2 78-16184
  • Cisco 3750 | System Message Guide - Page 15
    policy-based routing Platform port manager Platform remote procedure call Platform Switched Port Analyzer Platform unicast routing Platform VLAN Port manager QoS manager Remote Network Monitoring (RMON) Switch Database Manager Switched Port 78-16184-04 Catalyst 3750 Switch System Message Guide 1-3
  • Cisco 3750 | System Message Guide - Page 16
    1 18:48:50.483 UTC: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36) 00:00:46: %LINK-3-UPDOWN: Interface Port-channel1, changed state to up (Switch-2) 00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/1, changed state to up (Switch-2) Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 17
    IOS Release. You can access the Bug Toolkit at this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl Contacting TAC If you cannot determine the nature of the error, see the "Obtaining Technical Assistance" section on page x for further information. 78-16184-04 Catalyst 3750 Switch System
  • Cisco 3750 | System Message Guide - Page 18
    Error Message Traceback Reports Chapter 1 System Message Overview Catalyst 3750 Switch System Message Guide 1-6 78-16184-04
  • Cisco 3750 | System Message Guide - Page 19
    2 Message and Recovery Procedures This chapter describes the Catalyst 3750-specific system messages in alphabetical order designation that displays only if the software is configured for system log messaging. The chapter includes these 78-16184-04 Catalyst 3750 Switch System Message Guide 2-1
  • Cisco 3750 | System Message Guide - Page 20
    Chapter 2 Message and Recovery Procedures • MAC_MOVE Messages, page 2-39 • PHY Messages, page 2-39 • PIMSN Messages, page 2-41 • PLATFORM 2-89 • UDLD Messages, page 2-91 • UFAST_MCAST_SW Messages, page 2-93 • VQPCLIENT Messages, page 2-94 Catalyst 3750 Switch System Message Guide 2-2 78-16184-04
  • Cisco 3750 | System Message Guide - Page 21
    This message means that there are too many ACLs configured for the platform-specific ACL TCAM table to support. [dec] is the label number, and [chars] represents the layer. The first [chars] is for Layer 3; the second for Layer 2. If only one layer of TCAM is full, only one string is displayed
  • Cisco 3750 | System Message Guide - Page 22
    the configured input features. [dec] are internal action codes. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show running-config user EXEC command to gather data
  • Cisco 3750 | System Message Guide - Page 23
    the configured output features. [dec] are internal action codes. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show running-config user EXEC command to gather data
  • Cisco 3750 | System Message Guide - Page 24
    the action specified by the port ACL. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show running-config user EXEC command to gather data that might help identify the
  • Cisco 3750 | System Message Guide - Page 25
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 26
    the running configuration to the stack member switches. [hex] is the bit representation of the switch number. Recommended Action Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log
  • Cisco 3750 | System Message Guide - Page 27
    startup configuration file to the stack member switches. [hex] is the bit representation of the switch number. Recommended Action Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log
  • Cisco 3750 | System Message Guide - Page 28
    is the member number. Recommended Action This is only a warning message. The commander has already assigned the cluster member a new unique address. Clear any open TCP connections on the member by using clear tcp privileged EXEC command. 2-10 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 29
    Recovery Procedures command switch received a member configuration. [dec] is the member number of the sender. Recommended Action No action is required. Error Message CMP-5-MGMT_VLAN_CHNG: The management vlan number of neighbors supported by the clustering Catalyst 3750 Switch System Message Guide 2-11
  • Cisco 3750 | System Message Guide - Page 30
    mode port. Trying to set 802.1x port-control to auto or force-unauthorized (force_unauth) mode on a dynamic mode port, which is not allowed, caused this condition. Recommended Action Disable dynamic mode on the interface, and then enable 802.1x. 2-12 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 31
    means that 802.1x could not apply a per-user IP ACL, possibly because of an invalid per-user base (or pub) ACL from the RADIUS server. [chars] is the interface. Recommended Action Examine the RADIUS pub ACL, and configure a valid one. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-13
  • Cisco 3750 | System Message Guide - Page 32
    to set 802.1x port-control to auto or force-unauthorized (force_unauth) mode on a port that is in a remote SPAN VLAN, which is not allowed, caused this condition. Recommended Action Disable remote SPAN on the VLAN, and then enable 802.1x. 2-14 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 33
    tried to assign a VLAN to a supplicant on a port whose VLAN cannot be changed, such as a routed port. [chars] is the port number. Recommended Action Change the specified port to a Layer 2 port by using the switchport interface configuration command. Catalyst 3750 Switch System Message Guide 2-15
  • Cisco 3750 | System Message Guide - Page 34
    MAC address using 802.1x. 802.1x authentication is allowed only for a valid nonzero, nonbroadcast, or nonmulticast source MAC address. Recommended Action Connect a 802.1x-supported host to the 802.1x-enabled port. 2-16 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 35
    error occurred. Explanation This message means that the system is unable to negotiate trunks because an internal operation generated an unexpected error. Recommended Action Reload the switch by using the reload privileged EXEC command. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-17
  • Cisco 3750 | System Message Guide - Page 36
    Message and Recovery Procedures Error Message DTP-5-DOMAINMISMATCH: Unable to perform trunk negotiation on port [chars] because of VTP domain mismatch. Recommended Action This message means that the two ports in the trunk negotiation belong to different VTP domains. Trunking can be configured only
  • Cisco 3750 | System Message Guide - Page 37
    the bundle (EtherChannel) until the state of the port channel is up. The first [chars] is the EtherChannel. The second [chars] is the port number. Recommended Action Ensure that the other ports in the bundle have the same configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-19
  • Cisco 3750 | System Message Guide - Page 38
    Recommended Action Verify that the configuration of the partner ports is the same for all ports in the bundle. Error Message EC-5-ERRPROT: Channel protocol mismatch for interface [chars] in group group or the mode for the interface. 2-20 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 39
    Cisco IOS image and that the EtherChannel mode cannot be set to desirable or auto. Recommended Action Obtain an image with PAgP included, or set the mode to on by using the channel-group channel-group-number mode on interface configuration command. 78-16184-04 Catalyst 3750 Switch System Message
  • Cisco 3750 | System Message Guide - Page 40
    are unsuitable configurations for EtherChannels. The first [chars] is the interface name, and the second [chars] describes the details of the unsuitable configuration. Recommended Action Reconfigure the port; remove the unsuitable configuration. 2-22 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 41
    interface name, such as Gi1/0/1, or the VLAN name, such as VLAN0002. Recommended Action Reduce the total number of VLANs and routed ports to less than 1023. To preserve configuration and connections across reboots, save the configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-23
  • Cisco 3750 | System Message Guide - Page 42
    Chapter 2 Message and Recovery Procedures EXPRESS_SETUP Messages This section contains messages for the Express Setup feature. Error Message EXPRESS_SETUP-3-UNABLE_TO_RESET_CONFIG: [chars]. Explanation This message means that the system is unable to reset the configuration. [chars] is a text
  • Cisco 3750 | System Message Guide - Page 43
    not affect the traffic on the port. [dec] is the controller number. Recommended Action Reset the switch. If the problem is not resolved by resetting the switch, contact your Cisco technical support representative because there might be a problem with the switch. GBIC_SECURITY Messages This section
  • Cisco 3750 | System Message Guide - Page 44
    . Recommended Action Check the list of supported SFP modules for this version of the system software. An upgrade might be required for newer modules. Otherwise, verify that the module was obtained from Cisco or from a supported vendor. 2-26 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 45
    match its manufacturer with one of the known list of Cisco SFP module vendors. [chars] is the interface in which the module is installed. Recommended Action Check the list of supported SFP modules for this version of the system software. An upgrade might be required for newer modules. Error Message
  • Cisco 3750 | System Message Guide - Page 46
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-28 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 47
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 48
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-30 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 49
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 50
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-32 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 51
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 52
    2 Message and Recovery Procedures IGMP_QUERIER Messages This section contains the IGMP querier messages. Error Message IGMP_QUERIER-4-NO_IP_ADDR_CFG: The IGMP querier cannot send out General Query messages in VLAN [dec] because there is no IP address configured on the system. Explanation This
  • Cisco 3750 | System Message Guide - Page 53
    24-port PoE switch and 0 to 11 on a 48-port PoE switch. [chars] describes the error. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show tech-support user EXEC command
  • Cisco 3750 | System Message Guide - Page 54
    Interface [chars]: Power granted. Explanation This message means that there is enough power available in the switch and that the switch is providing power to the interface. [chars] is the interface. Recommended Action No action is required. 2-36 Catalyst 3750 Switch System Message Guide 78-16184
  • Cisco 3750 | System Message Guide - Page 55
    means that systems with incompatible software have been detected in the switch stack. Auto-advise software informs you when not all switches in the stack are running the same software version. The stack master then attempts to upgrade all switches running different versions to the version that the
  • Cisco 3750 | System Message Guide - Page 56
    action is to limit the number of entries to the maximum allowed. The first [dec] is the VLAN ID, and the second [dec] is the maximum number of MAC address entries. Recommended Action Your network administrator configures this action. 2-38 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 57
    and Recovery Procedures MAC_MOVE Messages Error Message MAC_LIMIT-4-EXCEED: Vlan [dec] with Configured limit = [dec] has currently [dec] Entries. Explanation This message means that the number of MAC address entries for a VLAN exceeds the maximum number allowed. The first [dec] is the VLAN ID
  • Cisco 3750 | System Message Guide - Page 58
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-40 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 59
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 60
    is the switch. Recommended Action Make sure that all stack members are running compatible software images. If the problem persists, find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log
  • Cisco 3750 | System Message Guide - Page 61
    on at least one stack member. Recommended Action The switch automatically recovers, but this could take some time. For an immediate recovery, use the shutdown interface configuration command to disable the port and stop the traffic flow to the switch. Use the clear mac-address-table dynamic
  • Cisco 3750 | System Message Guide - Page 62
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-44 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 63
    chars] is the route-map. Recommended Action Use the route-map map-tag permit global configuration command and the set ip next-hop ip-address route-map configuration command to reconfigure the route map to use only these supported actions. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-45
  • Cisco 3750 | System Message Guide - Page 64
    Chapter 2 Message and Recovery Procedures Error Message PLATFORM_PBR-4-CPU_SUPPORTED_ACTION: Set action in sequence [dec] of route-map [chars] supported by forwarding to CPU. Explanation This message means that the route-map attached to an interface for policy-based routing contains an action that
  • Cisco 3750 | System Message Guide - Page 65
    and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. PLATFORM_RPC Messages This section contains platform-specific remote procedure call (RPC) messages. The RPC function in the switch stack allows instances of code running on the various systems in a stack to
  • Cisco 3750 | System Message Guide - Page 66
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-48 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 67
    console or system log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch
  • Cisco 3750 | System Message Guide - Page 68
    tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these online tools and about contacting Cisco
  • Cisco 3750 | System Message Guide - Page 69
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 70
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-52 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 71
    message means that the available memory for the switch processor is low. This can occur when too many Layer 2 VLANs are configured. [dec] is the available memory. Recommended Action Remove features from the system to reduce memory usage. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-53
  • Cisco 3750 | System Message Guide - Page 72
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-54 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 73
    contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. Catalyst 3750 Switch System Message Guide 2-55
  • Cisco 3750 | System Message Guide - Page 74
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-56 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 75
    similar reported problems. On PoE switches, remove the device or configure the port by entering the power inline auto, shutdown, and no shutdown interface configuration commands. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and
  • Cisco 3750 | System Message Guide - Page 76
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-58 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 77
    recommended limit. Recommended Action Reduce the number of trunks and VLANs configured in the module or switch as recommended in [dec]. Enter the show interfaces trunk privileged EXEC command to see the total number of trunks and VLANs. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-59
  • Cisco 3750 | System Message Guide - Page 78
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-60 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 79
    the feature that the software cannot find. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show running-config user EXEC command to gather data that might help identify
  • Cisco 3750 | System Message Guide - Page 80
    means that an internal software error has occurred. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show running-config user EXEC command to gather data that might help
  • Cisco 3750 | System Message Guide - Page 81
    software error has occurred. [chars] is the policy-map name. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show running-config user EXEC command to gather data
  • Cisco 3750 | System Message Guide - Page 82
    class configuration commands was configured in a policy map. This is a hardware limitation. [chars] is the policy-map name. Recommended Action Configure only the supported actions of set, trust, and police when in policy-map class configuration mode. 2-64 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 83
    class-map configuration command. [chars] is the class-map name. Recommended Action Reconfigure the class map; use only the match access-group, match ip dscp, and match ip precedence class-map configuration commands within the class map. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-65
  • Cisco 3750 | System Message Guide - Page 84
    Chapter 2 Message and Recovery Procedures Error Message QOSMGR-4-NOT_SUPPORTED: Action '[chars]' is not supported for a policymap attached to output side. Explanation This message means that a set or trust policy-map class configuration command was configured in a policy map and attached to
  • Cisco 3750 | System Message Guide - Page 85
    stack member switches. For example, if the stack master uses the aggregator routing template, the message recommends downgrading the stack master to the desktop routing template by using the sdm prefer vlan desktop global configuration command. SPAN Messages This section contains the Switched Port
  • Cisco 3750 | System Message Guide - Page 86
    . Recommended Action Verify that the configuration of the native VLAN ID is consistent on the interfaces on each end of the 802.1Q trunk connection. When corrected, spanning tree automatically unblocks the interfaces, as appropriate. 2-68 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 87
    they are not running the STP. If so, you should disable loop guard on the inconsistent interfaces by using the spanning-tree guard none interface configuration command or by starting the STP on the remote side of the links. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-69
  • Cisco 3750 | System Message Guide - Page 88
    Recovery Procedures Error Message SPANTREE-2-LOOPGUARD_CONFIG_CHANGE: Loop guard [chars] on port [chars] on [chars]. Explanation This message means that the spanning-tree loopguard configuration port, and the second [chars] is the VLAN. 2-70 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 89
    received an SSTP BPDU that is tagged with a VLAN ID that does not match the VLAN ID on which the BPDU was received. This occurs when the native VLAN is not consistently configured on both ends of an 802.1Q trunk. [dec] is the VLAN ID, the first [chars] is the port, and the second [chars] is the
  • Cisco 3750 | System Message Guide - Page 90
    Output Interpreter. Enter the show version user EXEC command to gather data that might help identify the nature of the error. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the 2-72 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 91
    support for 4096 VLANs). On some platforms, this feature might be mandatory. The first [chars] is the extended system ID state (enable or disable), and the second [chars] is the spanning-tree instance. Recommended Action No action is required. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 92
    SPANTREE-7-PORTDEL_SUCCESS: [chars] deleted from Vlan [dec]. Explanation This message means that the interface has been deleted from VLAN. [chars] is the interface, and [dec] is the VLAN ID. Recommended Action No action is required. 2-74 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 93
    is the port name, and the second [chars] is the VLAN name. Recommended Action Verify that the configuration and VLANs associated with them. You must manually enable the spanning trees that could not be created because of limited instances. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 94
    the device record for some or all other switches in the stack. Recommended Action Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool
  • Cisco 3750 | System Message Guide - Page 95
    Message and Recovery Procedures STACKMGR Messages Error Message STACKMGR-6-STACK_LINK_CHANGE: Stack Port [chars] Switch [dec] has changed to state [chars]. Explanation This message means that the specified stack port status has changed state to up or down. The first [chars] is the stack port (1 or
  • Cisco 3750 | System Message Guide - Page 96
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-78 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 97
    it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and
  • Cisco 3750 | System Message Guide - Page 98
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-80 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 99
    VLAN ID. [enet]/[chars]/[enet]/[chars]/[time-of-day] is the MAC address of the sender, the IP address of the sender, the MAC address of the target, the IP address of the target, and the time of day. Recommended Action No action is required. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 100
    Recovery Procedures Error Message SW_DAI-4-INVALID_ARP: [dec] Invalid ARPs ([chars]) on [chars], vlan [dec].([[enet]/[chars]/[enet]/[chars]/[time-of-day]]). Explanation This message means that the switch Action No action is required. 2-82 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 101
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 102
    . The VLAN configuration file is invalid, and it has been rejected. [hex] is the incorrect verification value. Recommended Action Find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log
  • Cisco 3750 | System Message Guide - Page 103
    that invalid data was received by the extended-range VLAN manager from an extended-range VLAN configuration database routine. The first [chars] is the data type, [dec] is the number received, and the second [chars] is the function name. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-85
  • Cisco 3750 | System Message Guide - Page 104
    VLAN software failed to use an extended-range VLAN configuration from the startup configuration file. All extended-range VLAN configurations are lost after the system boots up. [chars] is a description of the error code. Recommended Action No action is required. 2-86 Catalyst 3750 Switch System
  • Cisco 3750 | System Message Guide - Page 105
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 106
    the VLAN configuration file format. It interpreted the file without a problem, but it will create files using the new format in the future. The first [dec] is the old version number, and the second [dec] is the new version number. Recommended Action No action is required. 2-88 Catalyst 3750 Switch
  • Cisco 3750 | System Message Guide - Page 107
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 78-16184-04 Catalyst 3750 Switch System Message Guide
  • Cisco 3750 | System Message Guide - Page 108
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-90 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 109
    the switch by using the reload privileged EXEC command. If the problem persists, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Enter the show tech-support user EXEC command to gather data that
  • Cisco 3750 | System Message Guide - Page 110
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-92 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 111
    does not work unless you reload the switch software. If this problem persists even after reload, find out more about the error by using the show tech-support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output
  • Cisco 3750 | System Message Guide - Page 112
    your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-94 Catalyst 3750 Switch System Message Guide 78
  • Cisco 3750 | System Message Guide - Page 113
    . Explanation This message means that the VMPS has specified a VLAN name that is unknown to the switch. [chars] is the invalid VLAN name. Recommended Action Make sure that the VLAN exists on the switch. Verify the VMPS configuration. 78-16184-04 Catalyst 3750 Switch System Message Guide 2-95
  • Cisco 3750 | System Message Guide - Page 114
    required. Error Message VQPCLIENT-7-RECONF: Reconfirming VMPS responses. Explanation This message means that the switch is reconfirming all responses with the VMPS. Recommended Action This is a debug message only. No action is required. 2-96 Catalyst 3750 Switch System Message Guide 78-16184-04
  • Cisco 3750 | System Message Guide - Page 115
    messages E EC messages 2-19 ETHCNTR messages 2-23 EtherChannel controller messages See ETHCNTR messages EtherChannel messages See EC messages examples, conventions for viii EXPRESS_SETUP messages 2-24 Catalyst 3750 Switch System Message Guide IN-1
  • Cisco 3750 | System Message Guide - Page 116
    3750 Switch System Message Guide IMAGEMGR messages 2-37 initial configuration See getting started guide and hardware installation guide interface description block manager messages See IDBMAN messages inter-process communication protocol messages See PLATFORM_IPC messages L LACP messages See
  • Cisco 3750 | System Message Guide - Page 117
    date/time stamp designation 2-1 described viii O output interpreter 1-5 P PAgP messages See EC messages PHY messages 2-39 PIMSN messages 2-41 PIM messages 2-53 PoE messages See ILPOWER messages policy-based routing messages See PLATFORM_PBR messages Catalyst 3750 Switch System Message Guide IN-3
  • Cisco 3750 | System Message Guide - Page 118
    Power over Ethernet messages See ILPOWER messages publications, related viii Q QOSMGR messages 2-61 quality of service manager messages See QOSMGR messages R remote network monitoring messages See RMON messages remote procedure messages IN-4 Catalyst 3750 Switch System Message Guide small form-
  • Cisco 3750 | System Message Guide - Page 119
    See UFAST_MCAST_SW messages V variable fields definition 1-4 table 1-4 VLAN manager messages See SW_VLAN messages VLAN Query Protocol client messages See VQPCLIENT messages VQPCLIENT messages 2-94 VTP messages See SW_VLAN messages 78-16184-04 Catalyst 3750 Switch System Message Guide IN-5
  • Cisco 3750 | System Message Guide - Page 120
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Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Catalyst 3750 Switch System Message
Guide
Cisco IOS Release 12.2(25)SEA
January 2005
Customer Order Number: DOC-7816184=
Text Part Number: 78-16184-04