Cisco 3845 Hardware Guide

Cisco 3845 - Security Bundle Router Manual

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  • Cisco 3845 | Hardware Guide - Page 1
    Cables to Cisco 3800 Series Routers • Powering Up Cisco 3800 Series Routers • Troubleshooting Cisco 3800 Series Routers • Installing Network Modules in Cisco 3800 Series Routers • Installing Interface Cards in Cisco 3800 Series Routers • Installing SFP Modules in Cisco 3800 Series Routers OL-5965
  • Cisco 3845 | Hardware Guide - Page 2
    Cisco 3800 series software configuration documents and the Cisco IOS configuration guides and command references. These publications are available online on Cisco.com. See the "Obtaining Documentation" section on page 11 for more information. For warranty, service, and support the manual. Timesaver
  • Cisco 3845 | Hardware Guide - Page 3
    the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be the Cisco 3800 Series Routers Regulatory Compliance and Safety Information document that accompanied your router. Warning IMPORTANT SAFETY INSTRUCTIONS This
  • Cisco 3845 | Hardware Guide - Page 4
    des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich
  • Cisco 3845 | Hardware Guide - Page 5
    Safety Warnings ¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de
  • Cisco 3845 | Hardware Guide - Page 6
    Safety Warnings Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as
  • Cisco 3845 | Hardware Guide - Page 7
    Safety Warnings OL-5965-01 Introduction to Hardware Documentation 7
  • Cisco 3845 | Hardware Guide - Page 8
    Safety Warnings Introduction to Hardware Documentation 8 OL-5965-01
  • Cisco 3845 | Hardware Guide - Page 9
    Integrated Services Routers Quick Start Guide Cisco 3800 Series Software Configuration Cisco 3800 Series Cards and Modules Cisco 2800 Series and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information Overview of Cisco Network Modules for Cisco Access Routers Cisco
  • Cisco 3845 | Hardware Guide - Page 10
    to download and print the document in Adobe Portable Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.com/public/Support_root.shtml. Duration of Hardware Warranty Ninety (90) days. Replacement, Repair, or Refund Policy for Hardware
  • Cisco 3845 | Hardware Guide - Page 11
    product directly from Cisco, contact your Cisco Sales and Service Representative. Complete Cisco website at this URL: http://www.cisco.com You can access international Cisco websites at this URL: http://www.cisco.com/public/countries_languages.shtml Ordering Documentation You can find instructions
  • Cisco 3845 | Hardware Guide - Page 12
    . If you do not hold a valid Cisco service contract, contact your reseller. Cisco Technical Support Website The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24
  • Cisco 3845 | Hardware Guide - Page 13
    , reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/ • The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product
  • Cisco 3845 | Hardware Guide - Page 14
    Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise
  • Cisco 3845 | Hardware Guide - Page 15
    • Power, page 11 • LED Indicators, page 12 • Ventilation, page 12 • Real-Time Clock and Battery, page 12 • Technical Specifications, page 12 • Regulatory Compliance, page 15 Router Descriptions There are two routers in the Cisco 3800 series-the Cisco 3825 router and the Cisco 3845 router. The Cisco
  • Cisco 3845 | Hardware Guide - Page 16
    PWR RPS PWR AIM0 AIM1 PVDM0 PVDM1 PVDM2 PVDM3 1 Cisco Redundant Power System (RPS) connector 2 CompactFlash memory card slot 3 USB ports 4 LED indicators 5 Power switch 6 Power connector (AC shown) Figure 3 Rear View of Cisco 3825 Router NE36SMWD-- 35x GE1 1B0a/s1e0-0T/x1000 17x FastEthernet
  • Cisco 3845 | Hardware Guide - Page 17
    4 Rear Panel of Cisco 3825 Router 1 NMDESW36 35x GE1 FastEthernet Ports 18x 2 10/100/1000 Base-Tx 17x 35x 17x 34x 16x 33x 15x 32x 14x 31x 13x 30x 12x 29x
  • Cisco 3845 | Hardware Guide - Page 18
    Router Descriptions Figure 6 Front Panel of Cisco 3845 Router 1 2 3 4 1 LED indicators 2 Power switch 3 Power connector (AC shown) 4 Location of optional second power supply Figure 7 Rear View of Cisco 3845 Router 116843 117774 Overview of Cisco 3800 Series Routers 4 OL-5966-01
  • Cisco 3845 | Hardware Guide - Page 19
    is located near the right edge of the rear panel. Figure 9 shows the location on Cisco 3825 routers. Figure 10 shows the location on Cisco 3845 routers. Figure 9 Cisco 3825 Router Serial Number Location 121294 781-00282-01 C0 NE36SMWD-- 35x GE1 1B0a/s1e0-0T/x1000 17x FastEthernet Ports NME16SW
  • Cisco 3845 | Hardware Guide - Page 20
    to support USB devices qualified and approved by Cisco. No approved USB devices are currently available, but enhancements are planned to provide additional flexibility and functionality. • Cisco Redundant Power System connector (Cisco 3825 router only). Overview of Cisco 3800 Series Routers 6 OL
  • Cisco 3845 | Hardware Guide - Page 21
    exactly like it. Caution The Cisco 3825 router does not support OIR of network modules. To avoid damaging the module, you must turn off electrical power and disconnect network cables before you insert the module into a router slot. The Cisco 3825 router provides two slots for network modules
  • Cisco 3845 | Hardware Guide - Page 22
    Cisco 3825 router supports one high-density analog-digital extension module for voice and fax. The Cisco 3845 module supports two of these modules. Certain network module configurations Modules in Cisco 3800 Series Routers" and the Cisco Network Modules Hardware Installation Guide. Interface Cards
  • Cisco 3845 | Hardware Guide - Page 23
    Guide. AIMS and PVDMs Advanced integration modules (AIMs) and packet voice data modules (PVDMs) install into connectors on the router motherboard. AIMs provide hardware-based support for additional features. PVDMs are digital signal processor (DSP) SIMMs that provide voice support. The Cisco 3825
  • Cisco 3845 | Hardware Guide - Page 24
    Interface Cards Installation Guide. Asynchronous Interface Numbering For Cisco 3825 and Cisco 3845 routers, interface numbering for asynchronous interfaces is the same as for other interfaces. Use the interface number to specify the asynchronous line. For example, the command to configure port 1 of
  • Cisco 3845 | Hardware Guide - Page 25
    . Power Table 1 summarizes power options for Cisco 3800 series routers. Both the Cisco 3825 router and the Cisco 3845 router support an AC input power supply, an AC input power supply with IP phone power output, or a DC input power supply. The Cisco 3825 router has one internal power supply and
  • Cisco 3845 | Hardware Guide - Page 26
    and reduce noise. At 40 degrees C or above they operate at high speed. The power supply has its own integrated fan. Note On the Cisco 3825 router, when the router is installed with a Inline Power (ILP) power supply, the internal multispeed fans will operate at high speed only. To verify the fan
  • Cisco 3845 | Hardware Guide - Page 27
    2 Cisco 3825 Router Specifications (continued) Specification AC input power • Input voltage • Frequency • Input current • Inrush surge current DC input power • Input voltage • Input current • Inrush surge current Power dissipation (maximum) • AC without IP phone support • AC with IP phone support
  • Cisco 3845 | Hardware Guide - Page 28
    3 Cisco 3845 Router Specifications Specification Dimensions (H x W x D) Weight (minimum) AC input power • Input voltage • Frequency • Input current • Inrush surge current DC input power • Input voltage • Input current • Inrush surge current Power dissipation (maximum) • AC without IP phone support
  • Cisco 3845 | Hardware Guide - Page 29
    Compliance Regulatory Compliance For complete regulatory compliance information, see the Cisco 2800 Series and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document that accompanied the router. OL-5966-01 Overview of Cisco 3800 Series Routers 15
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    Regulatory Compliance Overview of Cisco 3800 Series Routers 16 OL-5966-01
  • Cisco 3845 | Hardware Guide - Page 31
    Cisco 3800 Series Routers This document describes preinstallation requirements and planning for Cisco 3800 series integrated services routers. the equipment unsafe. Warning Read the installation instructions before connecting the system to the power source. Statement 1004 Warning This unit is
  • Cisco 3845 | Hardware Guide - Page 32
    chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032 Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting
  • Cisco 3845 | Hardware Guide - Page 33
    of failures and prevent future problems. Power Supply Considerations Check the power at your site to ensure that you are receiving clean power (free of spikes and noise). Install a power conditioner if necessary. OL-5967-01 Preinstallation Requirements and Planning for Cisco 3800 Series Routers 3
  • Cisco 3845 | Hardware Guide - Page 34
    for Cisco 3800 series routers. Table 1 Power Requirements for Cisco 3800 Series Routers Router Power Supply Cisco 3825 AC without IP phone power output DC Cisco 3825 AC with IP phone power output Cisco 3845 AC without IP phone power output DC Cisco 3845 AC with IP phone power
  • Cisco 3845 | Hardware Guide - Page 35
    secure. All empty network module slots, interface card slots, and power supply bays must have filler panels installed. The router is designed to allow cooling air to flow within it through specially designed cooling slots. A router with uncovered openings creates leaks that may interrupt and reduce
  • Cisco 3845 | Hardware Guide - Page 36
    site power check completed Required tools available Additional equipment available Router received Product registration card received Cisco.com contact information label received Router components verified Initial electrical connections established ASCII terminal (for local configuration) or
  • Cisco 3845 | Hardware Guide - Page 37
    , or if you encounter problems installing or configuring your router, contact customer service. For warranty information, see the "Cisco 90-Day Limited Hardware Warranty Terms" section on page 10 of "Introduction to Cisco 3800 Series Routers Hardware Documentation." For technical support, see the
  • Cisco 3845 | Hardware Guide - Page 38
    cards, refer to the Cisco Network Modules Hardware Installation Guide, the Cisco Interface Cards Installation Guide, and the Cisco Modular Access Router Cable Specifications. • Console (ASCII terminal or PC running HyperTerminal or similar terminal emulation software) configured for 9600 bps, 8 data
  • Cisco 3845 | Hardware Guide - Page 39
    and install components while the router is in the rack, with the following exceptions for the Cisco 3825 router: • SDRAM memory • Advanced integration modules (AIMs) • Packet voice data modules (PVDMs) • Internal power supply OL-5969-01 Installing Cisco 3800 Series Routers in an Equipment Rack 9
  • Cisco 3845 | Hardware Guide - Page 40
    as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032 Caution To prevent damage to the router, never attempt to lift or tilt it by the plastic panel (bezel) on the front. Always hold the router by the metal body. Cisco 3800
  • Cisco 3845 | Hardware Guide - Page 41
    screws. The recommended torque is 10-12 inch-lb (1.1-1.4 N-m) for the Cisco 3825 router and 15-18 inch-lb (1.7-2.0 N-m) for the Cisco 3845 router. Caution Your installation must allow unrestricted airflow for router cooling. OL-5969-01 Installing Cisco 3800 Series Routers in an Equipment Rack 11
  • Cisco 3845 | Hardware Guide - Page 42
    Rack-Mounting the Router Figure 3 Bracket Installation for Front Mounting Left bracket for 23-inch rack Left bracket for 19-inch rack screws on each side. Right bracket for 19-inch rack Right bracket for 23-inch rack 117984 Installing Cisco 3800 Series Routers in an Equipment Rack 12 OL-5969-01
  • Cisco 3845 | Hardware Guide - Page 43
    top with the heaviest component at the bottom of the rack. If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006 OL-5969-01 Installing Cisco 3800 Series Routers in an Equipment Rack 13
  • Cisco 3845 | Hardware Guide - Page 44
    mounting screws should be supplied with the rack; they are not provided with the router. Caution Be sure to leave space above and below each router in a rack, Cable Management Bracket The optional cable management bracket (Cisco 3825 router only) provides attachment points for organizing and routing
  • Cisco 3845 | Hardware Guide - Page 45
    provided in the router accessory kit. • For NEC-compliant grounding, use size AWG 14 (2 mm2) or larger wire and an appropriate user-supplied ring terminal. • Figure 8 NEBS-Compliant Two-Hole Barrel Lug Ground Connection on Cisco 3825 Router NE36SMWD-- 35x GE1 1B0a/s1e0-0T/x1000 17x 35x 17x 34x
  • Cisco 3845 | Hardware Guide - Page 46
    10x 2x 9x 1x 0x 8x 0x Ext Pwr -48V GE 11B00a/0s10e0-0T/x EN Ground lug attachment Figure 10 Ring Terminal Ground Connection on Cisco 3825 Router NE36SMWD-- 35x GE1 1B0a/s1e0-0T/x1000 17x 35x 17x 34x 16x 33x 15x 32x 14x 31x 13x 30x 12x FastEthernet Ports 29x 11x 28x
  • Cisco 3845 | Hardware Guide - Page 47
    administrative access, as required for your installation. For cable connection procedures, see these sections of the "Connecting Cables to Cisco 3800 Series Routers" document: • Power Connections, page 19 • Connecting WAN, LAN, and Voice Cables, page 28 • Connecting a Console or Modem, page 29 OL
  • Cisco 3845 | Hardware Guide - Page 48
    Grounding the Router Installing Cisco 3800 Series Routers in an Equipment Rack 18 OL-5969-01
  • Cisco 3845 | Hardware Guide - Page 49
    how to connect AC or DC power inputs to Cisco 3825 and Cisco 3845 routers. It covers the following topics: • Connecting Routers to AC Power, page 20 • Connecting Routers to DC Power, page 20 • Connecting Routers to Backup Power, page 27 Warning Read the installation instructions before connecting
  • Cisco 3845 | Hardware Guide - Page 50
    with national and local wiring regulations. Statement 1045 The following warning applies to both AC power supplies and AC power supplies with IP phone power in the Cisco 3825 router: Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure
  • Cisco 3845 | Hardware Guide - Page 51
    Power Connections The following warning applies to the Cisco 3825 router only: Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 60
  • Cisco 3845 | Hardware Guide - Page 52
    the DC power supply terminal block. Wire the DC power supply as power source wire extends from the terminal block plug. Statement 122 Caution Do not overtorque the terminal block screws. The recommended torque is 10.0 ± 0.5 in-lb (1.1 ± 0.05 N-m). Connecting Cables to Cisco 3800 Series Routers
  • Cisco 3845 | Hardware Guide - Page 53
    DC Power Connections for Cisco 3825 Routers - power supply, repeat Step 1 through Step 7 for the second supply (input B). Turn on power to the DC circuit. Be sure to remove tape used to secure the circuit-breaker switch in the OFF position. OL-5970-02 Connecting Cables to Cisco 3800 Series Routers
  • Cisco 3845 | Hardware Guide - Page 54
    AUX PWR1 SYS PWR2 AUX PWR2 117046 Plastic cover Cable tie Dual DC Power Supply Configuration in Cisco 3825 Routers You can connect a single DC power source to either the A input or the B input. If there are dual power sources, connect one source to the A input and one source to the B input
  • Cisco 3845 | Hardware Guide - Page 55
    positive terminal connections. This configuration is allowed only if Va power supply's internal A- or B- fuses, resulting in lack of redundancy or system failure. When source A and source B are within 0.25 V, discharge current is minimal. OL-5970-02 Connecting Cables to Cisco 3800 Series Routers
  • Cisco 3845 | Hardware Guide - Page 56
    Power Connections Note When source A and source B are wired with Figure 19, source A and source B are wired with opposite polarity grounds. Do not use this configuration. Caution Do not use the DC input configuration shown in Figure 19. Connecting Cables to Cisco 3800 Series Routers 26 OL-5970-02
  • Cisco 3845 | Hardware Guide - Page 57
    Any combination of two power supplies is permitted. For instructions for installing a second power supply in a Cisco 3845 router, see the "Installing and Upgrading Internal Components in Cisco 3800 Series Routers" section. The Cisco 3825 router has one internal power supply and provides a connector
  • Cisco 3845 | Hardware Guide - Page 58
    Cisco 3825 Router 121273 R COMPACT FLASH 1 0 RPS connector SYS AUX ACT RPS IP PWR AIM0 AIM1 PVDM0 PVDM1 PVDM2 PVDM3 Figure 21 Connecting RPS to Cisco 3825 Router cables to your Cisco 3800 series integrated services router. One Ethernet cable is provided with the router for a Gigabit
  • Cisco 3845 | Hardware Guide - Page 59
    in WAN ports regardless of whether power to the router is OFF or ON. To avoid has been processed. Because the auxiliary port supports flow control, it is best suited for use for use with terminals. Cisco provides the following cables and adapters for connecting the router to a console or modem
  • Cisco 3845 | Hardware Guide - Page 60
    see the Cisco Modular Access Router Cable Specifications document. Note On Cisco routers, the console port is color-coded blue. Step 2 Configure your terminal to the auxiliary port. Figure 22 Connecting a Computer to the Cisco 3825 Router Console Port NE36SMWD-- 35x GE1 1B0a/s1e0-0T/x1000 17x
  • Cisco 3845 | Hardware Guide - Page 61
    Cisco 3845 Router Console Port Console port connector (RJ-45) 117777 Laptop computer Connecting a Modem to the Auxiliary Port To connect a modem to the auxiliary port on the router and the router auxiliary port are configured for the same transmission speed (up to 115,200 bps is supported) and
  • Cisco 3845 | Hardware Guide - Page 62
    117778 Connecting a Console or Modem Figure 24 Connecting a Modem to the Auxiliary Port on a Cisco 3825 Router NE36SMWD-- 35x GE1 1B0a/s1e0-0T/x1000 17x 35x 17x 34x 16x 33x 15x 32x 14x 31x 13x 30x 12x FastEthernet Ports 29x 11x 28x
  • Cisco 3845 | Hardware Guide - Page 63
    See "Installing Cisco 3800 Series Routers in an Equipment Rack" for instructions. • Connected power and interface cables. See "Connecting Cables to Cisco 3800 Series Routers." • Connected a PC running HyperTerminal or a similar terminal emulation program to the console port, configured for 9600 bps
  • Cisco 3845 | Hardware Guide - Page 64
    about LEDs, see the "LEDs" section on page 41 of "Troubleshooting Cisco 3800 Series Routers." Note The Cisco 3845 router has two SYS PWR and two AUX PWR LEDs. These LEDs do not come on until the router has booted. Each power supply also has its own LED, which shows steady green to indicate normal
  • Cisco 3845 | Hardware Guide - Page 65
    power-up) Powered but malfunctioning Router not receiving power Normal operation (immediately after power-up) Router not receiving power, power supply not present, or power-up not completed Normal operation of indicated power supply (power-up completed) IP phone power off or not present, or power
  • Cisco 3845 | Hardware Guide - Page 66
    advanced integration modules (AIMs). After your router is powered up, you are ready to begin the initial software configuration. For basic configuration procedures, see Cisco 3800 Series Software Configuration. Setting the Date and Time If the router has been exposed to nonoperating environmental
  • Cisco 3845 | Hardware Guide - Page 67
    Hardware Installation Guide. To troubleshoot interface cards, see the Cisco Interface Cards Installation Guide. These documents are available on Cisco.com. If you cannot find the source of the problem, contact a customer service representative. For information about obtaining technical support, see
  • Cisco 3845 | Hardware Guide - Page 68
    cables that connect the router to the network. Troubleshooting the Power and Cooling Systems Both the system power LED and the fans can help you troubleshoot a power problem. Check the following items. Note The Cisco 3845 router has two system power LEDs, one for each power supply, labeled SYS PWR1
  • Cisco 3845 | Hardware Guide - Page 69
    , but LEDs do not come on. - Check for a power supply failure by inspecting the SYS PWR LED on the Cisco 3825 router or the SYS PWR1 LED or SYS PWR2 LED on the Cisco 3845 router (depending on which power supply is active). If the LED is green, the power supply is functional. - If the SYS PWR LED is
  • Cisco 3845 | Hardware Guide - Page 70
    LEDs, see the Cisco Network Modules Hardware Installation Guide and the Cisco Interface Cards Installation Guide. - Make sure that you have a version of Cisco IOS software that supports the network module or interface card. To determine which Cisco IOS releases support your router, network modules
  • Cisco 3845 | Hardware Guide - Page 71
    LEDs on the Cisco 3845 router. Each power supply in a Cisco 3845 router also has its own LED. For an explanation of these LEDs, see Table 5. Figure 26 Cisco 3825 Front-Panel LEDs SYS AUX SYS ACT PWR RPS PWR AIM0 AIM1 PVDM0 PVDM1 PVDM2 PVDM3 R COMPACT FLASH 1 0 SYS AUX ACT RPS IP PWR AIM0
  • Cisco 3845 | Hardware Guide - Page 72
    LEDs Figure 27 Cisco 3825 Rear-Panel LEDs NE36SMWD-- 35x GE1 1B0a/s1e0-0T/x1000 17x 0x -48V Ext Pwr GE0 11B00a/0s10e0-0T/x EN Figure 28 Cisco 3845 Front-Panel LEDs CONSOLE SPD GE 1/0 LNK AUX SPD GE 0/0 LNK GE 0/0 SFP 117782 117781 Troubleshooting Cisco 3800 Series Routers 42 OL-5972-01
  • Cisco 3845 | Hardware Guide - Page 73
    and enabled (power-up completed) Amber Present and off or malfunctioning Off Router not receiving power, power supply 2 not present, or power-up not completed Steady green Present and enabled (power-up completed) Amber Present and off or malfunctioning OL-5972-01 Troubleshooting Cisco 3800
  • Cisco 3845 | Hardware Guide - Page 74
    green Present and enabled (power-up completed) Amber Powered but malfunctioning Off IP phone power supply 1 off or not present, or power-up not completed Steady green Present and enabled (power-up completed) Amber Powered but malfunctioning Off IP phone power supply 2 off or not present
  • Cisco 3845 | Hardware Guide - Page 75
    command can help you monitor and troubleshoot router power and ventilation status. This is an example of the output of the show environment command for a Cisco 3825 router with an AC power supply and no Redundant Power System: Router# show environment Redundant Power System is not present. SYS PS1
  • Cisco 3845 | Hardware Guide - Page 76
    Requirements and Planning for Cisco 3800 Series Routers." If this condition persists, the power-supply thermal monitor automatically shuts down the router. Call your Cisco technical support representative for help, if necessary. Troubleshooting Cisco 3800 Series Routers 46 OL-5972-01
  • Cisco 3845 | Hardware Guide - Page 77
    AUX (-48V) PS 1|2 fail condition. Explanation The indicated AC power supply with IP phone power output has failed. Recommended Action Replace the power supply. See "Installing and Upgrading Internal Components in Cisco 3800 Series Routers." OL-5972-01 Troubleshooting Cisco 3800 Series Routers 47
  • Cisco 3845 | Hardware Guide - Page 78
    about to fail. Replace the power supply. See "Installing and Upgrading Internal Components in Cisco 3800 Series Routers." If this condition persists, the power-supply thermal monitor automatically shuts down the router. Call your Cisco technical support representative for help, if necessary. Error
  • Cisco 3845 | Hardware Guide - Page 79
    not needed to troubleshoot Cisco IOS problems. If the Cisco IOS software becomes corrupted, remove the CompactFlash memory card to force the router to boot in ROM monitor mode. Change these settings only after consulting with your service representative or Cisco technical support. Recovering a Lost
  • Cisco 3845 | Hardware Guide - Page 80
    More Troubleshooting Help Troubleshooting Cisco 3800 Series Routers 50 OL-5972-01
  • Cisco 3845 | Hardware Guide - Page 81
    exactly like it. Caution The Cisco 3825 router does not support OIR of network modules. To avoid damaging the module, you must turn off electrical power and disconnect network cables before you insert the module into a router slot. The Cisco 3825 router provides two slots for network modules
  • Cisco 3845 | Hardware Guide - Page 82
    3845 module supports two of these modules. For detailed information about installing network modules in external router slots, see the following documents: • Cisco Network Modules Hardware Installation Guide • Cisco 3800 Series Routers Cards and Modules Some network module configurations require the
  • Cisco 3845 | Hardware Guide - Page 83
    faceplates, or slot adapters for cooling, electromagnetic interference (EMI) reduction, and safety. The network module hardware kit for Cisco 3800 series routers contains four blank faceplates. Each blank faceplate covers one standard single-wide network module slot. Warning Blank faceplates and
  • Cisco 3845 | Hardware Guide - Page 84
    . Then attach a blank faceplate in each slot and tighten the two screws. Figure 31 Slot Divider and Adapters for Standard Single-Wide Network Modules (Generic Router) 121386 1 2 1 Slot divider 2 2 Slot adapters Installing Network Modules in Cisco 3800 Series Routers 54 OL-5973-01
  • Cisco 3845 | Hardware Guide - Page 85
    and Removing Slot Dividers Figure 32 Slot Adapters for Double-Wide Network Modules (Generic Router) 121388 1 2 1 Slot adapter 2 Second slot adapter Installing and Removing Slot Dividers On the Cisco 3845 router, you can remove a slot divider to combine two extended single-wide network module
  • Cisco 3845 | Hardware Guide - Page 86
    module slot. See Figure 34. Note Figure 34 shows a generic router. It does not represent a detailed view of a Cisco 3800 series routers. Note The guide rails begin approximately 1 inch (3 cm) from the router's rear panel. Installing Network Modules in Cisco 3800 Series Routers 56 OL-5973-01
  • Cisco 3845 | Hardware Guide - Page 87
    with router rear panel Step 2 Step 3 Push the slot divider into the slot. The slot divider's screw tip and guide pin fit router's rear panel. See Figure 34. Pull gently on the slot divider to check that it is seated securely. OL-5973-01 Installing Network Modules in Cisco 3800 Series Routers
  • Cisco 3845 | Hardware Guide - Page 88
    screw. Step 2 Pull the slot divider straight out of the network module slot. Tip Save the slot divider for future use. Installing Network Modules in Cisco 3800 Series Routers 58 OL-5973-01
  • Cisco 3845 | Hardware Guide - Page 89
    the slot adapter into the far right edge of the network module slot. Guide the triangular end of the slot adapter into the rectangular hole at the adjacent slot adapter. Note You may be fastening the slot adapter to the router chassis, to another slot adapter, or to a slot divider, depending on
  • Cisco 3845 | Hardware Guide - Page 90
    covers are in place. Statement 1029 Figure 36 shows a blank faceplate for a network module slot. Note To cover network module slots on Cisco 3800 series routers, use only the blank faceplate with captive thumbscrews shown in Figure 36. Do not use blank faceplates with snap tabs. Figure 36 Blank
  • Cisco 3845 | Hardware Guide - Page 91
    describes how to install interface cards in Cisco 3800 series integrated services routers. It contains the following sections: HWIC-into a router HWIC slot. HWICs must be installed directly into router slots, not into network modules. The Cisco 3825 router and the Cisco 3845 router each provide four
  • Cisco 3845 | Hardware Guide - Page 92
    The Cisco Interface Cards Installation Guide describes how to install interface cards in router slots and network modules. The Cisco 3800 Series Routers Cards and Modules document links to resources for understanding, installing, and configuring cards and modules for Cisco 3800 series routers. Empty
  • Cisco 3845 | Hardware Guide - Page 93
    1 Rear view 2 Front view To install slot dividers into HWIC slots, follow these steps: Step 1 For a Cisco 3825 router, squeeze the prongs of the metal slot divider together and insert the ends between the guide rails on the bottom of the HWIC slot. Push the slot divider in until it locks into
  • Cisco 3845 | Hardware Guide - Page 94
    Installing and Removing Slot Dividers Figure 39 Inserting Slot Divider into HWIC Slot (Cisco 3825 Router) NE36SMWD-- GE1 35x 1B0a/s1e0-0T/x1000 17x 35x 17x 34x 16x 33x 15x 32x 14x 31x 13x 30x 12x FastEthernet Ports 29x 11x 28x
  • Cisco 3845 | Hardware Guide - Page 95
    Installing and Removing Slot Dividers Figure 40 Inserting Slot Divider into HWIC Slot (Cisco 3845 Router) 1 2 4 NE16SMW- 15x 7x 15x 7x 14x 6x FastEthernet Ports 13x 5x 12x 4x 11x 3x 10x 2x 9x 1x 8x 8x 0x 0x -48V EPxwtr
  • Cisco 3845 | Hardware Guide - Page 96
    the slot divider. To remove slot dividers from HWIC slots, follow these steps: Step 1 For a Cisco 3825 router, reach into the HWIC slot and squeeze the two halves of the slot divider together. Step 1 For a Cisco 3845 router, loosen the screw. Tip Do not remove the screw from the slot divider. Step
  • Cisco 3845 | Hardware Guide - Page 97
    faceplate for an interface card slot. Figure 42 Blank Faceplate for Interface Card Slot DO NOT INSTALL WAN INTERFACE CARDS WITH POWER APPLIED 41205 Figure 43 Blank Faceplate for Interface Card Slot (Perspective View) 121066 OL-5974-01 Installing Interface Cards in Cisco 3800 Series Routers 67
  • Cisco 3845 | Hardware Guide - Page 98
    . Then install two blank faceplates and tighten the two screws in each blank faceplate. Tip Save blank faceplates for future use. Installing Interface Cards in Cisco 3800 Series Routers 68 OL-5974-01
  • Cisco 3845 | Hardware Guide - Page 99
    factor pluggable (SFP) modules in Cisco 3800 series integrated services routers to provide optical Gigabit Ethernet Cisco are supported on Cisco 3800 series routers. Table 6 lists supported SFPs. Table 6 SFPs Supported on Cisco 3800 Series Routers Fiber Diameter Wavelength Maximum Cisco
  • Cisco 3845 | Hardware Guide - Page 100
    Installing SFP Modules Note Cisco 3800 series routers do not support 1000Base-T SFP modules in the router's SFP slot. 1000Base-T connectivity is provided by the Gigabit Ethernet ports built into the router. Laser Safety Guidelines Optical SFPs use a small laser to generate the fiber-optic signal.
  • Cisco 3845 | Hardware Guide - Page 101
    Removing SFP Modules Removing SFP Modules Follow these steps to remove an SFP from a Cisco 3800 series router: Step 1 Disconnect all cables from the SFP. Warning Because invisible laser radiation may be emitted from the aperture of the port when no fiber cable
  • Cisco 3845 | Hardware Guide - Page 102
    Removing SFP Modules Installing SFP Modules in Cisco 3800 Series Routers 72 OL-5968-01
  • Cisco 3845 | Hardware Guide - Page 103
    This document describes how to remove and install CompactFlash memory cards in Cisco 3800 series integrated services routers. It contains the following sections: • Preventing Electrostatic Discharge Damage, page 73 • Removing CompactFlash Memory Cards, page 74 • Installing CompactFlash Memory
  • Cisco 3845 | Hardware Guide - Page 104
    Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Turn off power to the router to ensure that it does not attempt to read from or write to the used to eject a CompactFlash card. Figure 46 CompactFlash Slot Location in Cisco 3825 Router 117784 1 COMPACT FLASH CF 0 Do Not Remove During Network Operation
  • Cisco 3845 | Hardware Guide - Page 105
    Installing CompactFlash Memory Cards Figure 47 CompactFlash Slot Location in Cisco 3845 Router COMPACT FLASH CF Do Not Remove During Network Operation Ejector button Compact Flash slot 117785 Installing CompactFlash Memory Cards To install a CompactFlash memory card, follow
  • Cisco 3845 | Hardware Guide - Page 106
    -guard flap into the notch in the CompactFlash memory slot. Step 3 Screw the CF-guard into the screw hole. 158076 Installing CompactFlash Memory Cards in Cisco 3800 Series Routers 76 OL-5976-01
  • Cisco 3845 | Hardware Guide - Page 107
    modules, AIMs, and PVDMs on the motherboard, or to replace the power supply. Follow the "Removing the Power Supply Assembly from a Cisco 3825 Router" procedure on page 81. • The Cisco 3845 router motherboard slides out from the rear of the router to give access to memory modules, AIMs, and PVDMs, or
  • Cisco 3845 | Hardware Guide - Page 108
    page 96 • Installing a Power Supply in a Cisco 3825 Router, page 98 • Reinstalling the Cover on a Cisco 3825 Router, page 105 • Installing or Replacing the Plug-In Motherboard in a Cisco 3845 Router, page 105 • Removing and Installing the Fan Tray and Power Supplies in a Cisco 3845 Router, page 106
  • Cisco 3845 | Hardware Guide - Page 109
    instructions before connecting the system to the power source. Statement 1004 Warning Before working on equipment that is connected to power modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Cisco 3800 Series Routers 79
  • Cisco 3845 | Hardware Guide - Page 110
    You must remove the cover from a Cisco 3825 router to access the power supply and motherboard. The router must be removed from the rack for this procedure. You will need number 1 and number 2 Phillips screwdrivers. If your router uses AC or DC power, observe the following warning: Warning Do
  • Cisco 3845 | Hardware Guide - Page 111
    cover from base Removing the Power Supply Assembly from a Cisco 3825 Router The power supply assembly in a Cisco 3825 router consists of the power supply and the tray on which it is mounted. To remove the power supply assembly from a Cisco 3825 router, either to replace the supply or to access the
  • Cisco 3845 | Hardware Guide - Page 112
    in the "Removing the Cover from a Cisco 3825 Router" section on page 80. Locate the power supply assembly, shown in Figure 49. Remove any internal power cables from the connectors at the corner of the power supply. Figure 49 Cisco 3825 Power Supply 2 2 1 NE36SMWD-- 35x GE1 1B0a/s1e0-0T
  • Cisco 3845 | Hardware Guide - Page 113
    Component Locations on the Motherboard Figure 50 Removing the Motherboard from a Cisco 3845 Router 21 2 1 1 Loosen captive thumbscrews 2 Rotate ejector levers and PVDMs on the motherboard of Cisco 3825 and Cisco 3845 routers. OL-5975-04 Installing and Upgrading Internal Components in
  • Cisco 3845 | Hardware Guide - Page 114
    3825 Motherboard 11 12 7 5 6 8 9 10 127790 1 PVDM3 2 PVDM2 3 PVDM1 4 PVDM0 5 AIM0 6 AIM1 7 MEMORY 1 8 MEMORY 0 9 IP phone power connector 10 Jumper headers 11 Primary power connector 12 Secondary power connector Installing and Upgrading Internal Components in Cisco 3800 Series Routers
  • Cisco 3845 | Hardware Guide - Page 115
    DIMM Removal and Installation 117937 1 PVDM3 2 PVDM2 3 PVDM1 4 PVDM0 5 AIM0 6 AIM1 7 MEM0 8 MEM1 9 Jumper headers 10 Power connector for fan tray assembly SDRAM DIMM Removal and Installation Cisco 3800 series routers ship with 256 MB of ECC DDR SDRAM. The two DIMM slots can be upgraded with 128
  • Cisco 3845 | Hardware Guide - Page 116
    Orientation The two SDRAM DIMM connectors are located on the motherboard and are identified as MEMORY 0 and MEMORY 1 on the Cisco 3825 router, and as MEM0 and MEM1 on the Cisco 3845 router. See Figure 51 and Figure 52 for DIMM locations. DRAM DIMMs have a polarization notch on the mating edge to
  • Cisco 3845 | Hardware Guide - Page 117
    96. If you are finished installing components, continue with the "Reinstalling the Power Supply Assembly in a Cisco 3825 Router" procedure on page 105 or the "Installing or Replacing the Plug-In Motherboard in a Cisco 3845 Router" procedure on page 105. OL-5975-04 Installing and Upgrading Internal
  • Cisco 3845 | Hardware Guide - Page 118
    AIM connector locations. Table 7 lists the AIMs supported on Cisco 3800 series routers. Table 7 AIMs Supported on Cisco 3800 Routers Cisco Part Number Type AIM-ATM= ATM ATM-COMPR4= Compression AIM-CUE= Unity Express AIM-VPN/EPII-PLUS= (Cisco 3825 router only) DES/3DES/AES VPN encryption
  • Cisco 3845 | Hardware Guide - Page 119
    slot 0 connector AIM slot 1 connector A Metal standoff locations B Plastic standoff location Step 2 Locate the two machine-thread metal standoffs from the accessory kit. Do not use sheet metal-thread standoffs. Figure 57 shows these metal standoffs. OL-5975-04 Installing and Upgrading Internal
  • Cisco 3845 | Hardware Guide - Page 120
    standoffs are straight when installed. Tighten them gently but firmly. The shoulder must be seated tight against the motherboard. Installing and Upgrading Internal Components in Cisco 3800 Series Routers 90 OL-5975-04
  • Cisco 3845 | Hardware Guide - Page 121
    plastic standoff snaps into the motherboard. The locking end is the shorter end of the standoff. OL-5975-04 Installing and Upgrading Internal Components in Cisco 3800 Series Routers 91
  • Cisco 3845 | Hardware Guide - Page 122
    hole in the AIM board. See Figure 60. Insert the machine-thread metal screws from the accessory kit through the AIM into the metal standoffs. See Figure 60. Carefully tighten the screws with Motherboard 58696 Installing and Upgrading Internal Components in Cisco 3800 Series Routers 92 OL-5975-04
  • Cisco 3845 | Hardware Guide - Page 123
    the hardware revision and additional information about ATM AIM 0: Router# show diag 0 . . . ATM AIM 0: Applying the AIM Label The AIM is supplied with a two-part adhesive label in the mounting kit labels. OL-5975-04 Installing and Upgrading Internal Components in Cisco 3800 Series Routers 93
  • Cisco 3845 | Hardware Guide - Page 124
    . If you are finished installing components, continue with the "Reinstalling the Power Supply Assembly in a Cisco 3825 Router" procedure on page 105 or the "Installing or Replacing the Plug-In Motherboard in a Cisco 3845 Router" procedure on page 105. Installing and Upgrading Internal Components in
  • Cisco 3845 | Hardware Guide - Page 125
    on page 88. Reinstall the chassis cover as described in the "Reinstalling the Cover on a Cisco 3825 Router" section on page 105 and "Installing or Replacing the Plug-In Motherboard in a Cisco 3845 Router" section on page 105. Refer to the "Verifying AIM Installation" section on page 93. Figure
  • Cisco 3845 | Hardware Guide - Page 126
    Figure 63 CompactFlash Memory Card Installation on the AIM 120376 PVDM Installation and Removal Cisco 3800 series routers hold up to four Cisco packet voice data modules, version II (PVDM-II), to support enhanced versions of digital signal processors (DSPs). Caution When you remove or install
  • Cisco 3845 | Hardware Guide - Page 127
    Figure 65. Figure 65 Installing a PVDM 2 1 2 103469 1 Tilt PVDM up to vertical 2 Clips snap into place OL-5975-04 Installing and Upgrading Internal Components in Cisco 3800 Series Routers 97
  • Cisco 3845 | Hardware Guide - Page 128
    Supply in a Cisco 3825 Router Three types of power supplies are available for the Cisco 3825 router: • An AC power supply, driven by external AC power • A DC power supply, driven by external DC power • An IP phone power supply, driven by external AC power. This supply provides power for the router
  • Cisco 3845 | Hardware Guide - Page 129
    Installing a Power Supply in a Cisco 3825 Router Removing the Existing Power Supply To remove the existing power supply from a Cisco 3825 router, follow these steps: Step 1 Step 2 Step 3 Step 4 Remove the router cover, following the procedure in the "Removing the Cover from a Cisco 3825 Router"
  • Cisco 3845 | Hardware Guide - Page 130
    Installing a Power Supply in a Cisco 3825 Router Follow these steps to attach the power supply to the power supply tray. Step 1 Turn the tray right side up. Align the new power supply with the front wall of the tray. Step 2 Replace and tighten the screws that hold the power supply to the tray.
  • Cisco 3845 | Hardware Guide - Page 131
    Power Supply in a Cisco 3825 Router Installing a DC Power Supply The DC power supply has two power connectors, as shown in Figure 70. Figure 70 DC Power Supply 127781 1 2 1 Primary power connector 2 Secondary power connector Follow these steps to attach the power supply to the power supply
  • Cisco 3845 | Hardware Guide - Page 132
    Installing a Power Supply in a Cisco 3825 Router Figure 71 Secondary Power Cable Motherboard Connection 1 130637 1 Secondary power cable If you are finished installing components inside the router, continue with the "Reinstalling the Power Supply Assembly in a Cisco 3825 Router" procedure on
  • Cisco 3845 | Hardware Guide - Page 133
    a Power Supply in a Cisco 3825 Router Installing an IP Phone Power Supply The IP phone power supply has three connectors, as shown in Figure 72. Figure 72 AC Power Supply With IP Phone Power Support 3 1 2 127782 1 Primary power connector 2 Secondary power connector 3 IP phone power connector
  • Cisco 3845 | Hardware Guide - Page 134
    a Power Supply in a Cisco 3825 Router Figure 73 2 IP Phone Power Cable Motherboard Connection 2 2 1 117947 1 IP phone power cable 2 Cable brackets If you are finished installing components inside the router, continue with the "Reinstalling the Power Supply Assembly in a Cisco 3825 Router
  • Cisco 3845 | Hardware Guide - Page 135
    , as seen in Figure 70. AC power supplies with IP phone power support have three connectors, as seen in Figure 72. Continue with the "Reinstalling the Cover on a Cisco 3825 Router" procedure on page 105. Reinstalling the Cover on a Cisco 3825 Router To reinstall the router cover, follow these steps
  • Cisco 3845 | Hardware Guide - Page 136
    and Installing the Fan Tray and Power Supplies in a Cisco 3845 Router The Cisco 3845 router accommodates two hot-swappable power supplies in bays at the front of the router. A single power supply meets router requirements. The second power supply provides redundancy, load sharing, and increased
  • Cisco 3845 | Hardware Guide - Page 137
    levers on each side of the power supply outward. Fold the handle up, and pull the power supply out by the handle. See Figure 75. An AC power supply is shown as an example. Figure 75 Removing the Power Supply from a Cisco 3845 Router (AC Shown) 117940 1 2 1 2 1 Loosen captive thumbscrews
  • Cisco 3845 | Hardware Guide - Page 138
    Removing and Installing the Fan Tray and Power Supplies in a Cisco 3845 Router 108 Installing and Upgrading Internal Components in Cisco 3800 Series Routers OL-5975-04
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1
Introduction to Hardware Documentation
OL-5965-01
Introduction to Cisco 3800 Series Routers
Hardware Documentation
This introduction discusses the objectives, audience, and conventions of hardware documentation for
Cisco 3800 series integrated services routers, and describes related documents where you can find
additional information. It contains the following sections:
•
Objectives and Organization, page 1
•
Audience, page 2
•
Conventions, page 2
•
Safety Warnings, page 3
•
Related Documentation, page 9
•
Cisco 90-Day Limited Hardware Warranty Terms, page 10
•
Obtaining Documentation, page 11
•
Documentation Feedback, page 12
•
Obtaining Technical Assistance, page 12
•
Obtaining Additional Publications and Information, page 13
Objectives and Organization
This series of documents provides comprehensive hardware information for Cisco 3800 series integrated
services routers. It includes the following modules:
•
Overview of Cisco 3800 Series Routers
•
Preinstallation Requirements and Planning for Cisco 3800 Series Routers
•
Installing Cisco 3800 Series Routers in an Equipment Rack
•
Connecting Cables to Cisco 3800 Series Routers
•
Powering Up Cisco 3800 Series Routers
•
Troubleshooting Cisco 3800 Series Routers
•
Installing Network Modules in Cisco 3800 Series Routers
•
Installing Interface Cards in Cisco 3800 Series Routers
•
Installing SFP Modules in Cisco 3800 Series Routers