Cisco 524SG User Guide

Cisco 524SG - Unified IP Phone VoIP Manual

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Cisco 524SG manual content summary:

  • Cisco 524SG | User Guide - Page 1
    USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide 1 Overview 2 Operating Your Phone 3 Phone Features Index
  • Cisco 524SG | User Guide - Page 2
    1 Overview This guide provides operating instructions, and feature descriptions for the Cisco Unified IP Phone models 521SG and 524SG. The Cisco Unified IP Phone 521SG has a single line and the 524SG has four lines. Physical Description Your Cisco Unified IP phone 521SG and 524SG has soft keys and
  • Cisco 524SG | User Guide - Page 3
    off. Functions as a traditional phone keypad. Functions as a traditional handset. Connecting Your Phone This section shows and describes the connectors on your Cisco Unified IP phone. 1 Optional DC adapter port (DC5V) for phones not provided with inline power 2 Headset port 3 AC-to-DC power supply
  • Cisco 524SG | User Guide - Page 4
    5 Network port (10/100 WAN) for connecting to the network 6 Handset port 7 Access port (10/100 PC) for connecting your phone to your computer 4
  • Cisco 524SG | User Guide - Page 5
    you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjust the handset: 1. Set the handset aside state of the phone. Following is a comprehensive list of soft keys offered on the Cisco Unified IP Phones 521SG and 524SG. Functions depend
  • Cisco 524SG | User Guide - Page 6
    or Centrex service. Selectively picks up calls coming into a phone number that is a member of the pickup group. Places active call on hold. Resumes on hold call. Provides PIN-controlled access to restricted phone features. Contact your system administrator for additional instructions. Enables the
  • Cisco 524SG | User Guide - Page 7
    Features This section provides information on using your phone's features and includes: • Basic-Place a Call, 6 • Additional Options-Place a Call, 7 • Answer a Call, 7 • End a Call, 7 • Hold and Resume a Call, 7 • Mute a Call, 7 • Manage Call Waiting, 8 • Retrieve Voice
  • Cisco 524SG | User Guide - Page 8
    you have selected a number from a directory, press the Dial soft key. • Press Redial to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls. • If you are placing a call while another call is active (using the same line), press the Hold button, and
  • Cisco 524SG | User Guide - Page 9
    voice instructions. Note Cisco Unity Express is the default voice message service that your phone systems use. For more information on voice mail, go to cisco.com and search for the Cisco Unity Express User Guide. Adjust To change the ringer sound: 1. Press the Setup button and select Settings. 9
  • Cisco 524SG | User Guide - Page 10
    to the main directory menu. Divert Incoming Calls To forward any incoming call to the call-forward destination set on the Cisco Unified IP phone: • Press the DnD soft key. Note If the call-forward destination is not set, pressing the DnD soft key disables the ringer. Park a Call Call park allows
  • Cisco 524SG | User Guide - Page 11
    is enabled: 1. Press Login on the Cisco Unified IP phone. 2. Enter the PIN that is associated with the phone. Transfer a Call To transfer a selected (#) or EndCall. The phone display is updated to show that calls are to be forwarded. Note To forward calls to voice mail, manually enter the voice-mail
  • Cisco 524SG | User Guide - Page 12
    phone. • If the ringing phone and your phone are in the same pickup group, press the asterisk (*) to transfer call control to your phone. • If the ringing phone and your phone are in different pickup groups, dial the pickup group number where the phone parties to a Cisco Unified IP phone, one active
  • Cisco 524SG | User Guide - Page 13
    or Fast Dial To place a call from your system speed-dial directory: 1. Select an available Cisco Unified IP Phone line (off hook or NewCall) and get a dial tone. 2. Press the Setup button and go to CME Services, and select Speed Dial. 3. Use the Navigation button to scroll through the options. Use
  • Cisco 524SG | User Guide - Page 14
    call history lists is not supported. Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for one-way to start the intercom call. Note The called Cisco Unified IP phone automatically answers the call in speakerphone mode with mute activated or
  • Cisco 524SG | User Guide - Page 15
    destination is not set, pressing the DnD soft key disables the ringer. To deactivate the Do-Not-Disturb feature, repeat Step 1. 3 Phone Features Index This section provides an alphabetical list of features for your Cisco Unified IP phone. Features supported in Smart Phone Control Protocol (SPCP
  • Cisco 524SG | User Guide - Page 16
    Phone Features, page reference Program Personal Speed-Dial Buttons, page 13 Retrieve Voice Messages, page 9 Select the Ring Type, page 9 Transfer to Voice Mail, page 11 Transfer a Call, page 11 Use the Intercom Feature, page 14 View Call History, page 14 SPCP Supported Supported Supported Supported
  • Cisco 524SG | User Guide - Page 17
    Tel: 31 0 800 020 0791 Fax: 31 0 20 357 1100 Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of
  • Cisco 524SG | User Guide - Page 18
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U
SER
G
UIDE
Cisco Unified Communications Manager Express
for Cisco Unified IP Phone 521SG and 524SG User Guide
1
Overview
2
Operating Your Phone
3
Phone Features Index