Cisco 6941 Administration Guide - Page 137
Device Logs, Streaming Statistics
UPC - 882658277801
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Chapter Device Logs Table 8-4 Access Area and Network Items (continued) Item Restart Cause Port Information IPv4 Description Cause of the last reset of the phone. • Hardware Reset (Power-on reset) • Software Reset (memory controller also reset) • Software Reset (memory controller not reset) • Watchdog Reset • Unknown Speed and duplex information. Information on the DHCP status. Device Logs The following device logs hyperlinks on a phone's web page provide information you can use to help monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as described in the "Accessing the Web Page for a Phone" section on page 8-2. • Console Logs-Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone. • Core Dumps-Includes hyperlinks to individual dump files. The core dump files include data from a phone crash. • Status Messages-Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2 describes the status messages that can appear. • Debug Display-Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting. • Restart Cause-Displays the cause for the restart. Streaming Statistics A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A phone streams information when it is on a a call or running a service that sends or receives audio or data. The streaming statistics areas on a phone's web page provide information about the streams. Cisco Unified IP Phones 6900 Series use only Stream 1. To display a Streaming Statistics area, access the web page for the phone as described in the "Accessing the Web Page for a Phone" section on page 8-2, and then click the Stream 1 hyperlink. Table 8-5 describes the items in the Streaming Statistics areas. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 8-9