Cisco 7942G User Guide

Cisco 7942G - Unified IP Phone VoIP Manual

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  • Cisco 7942G | User Guide - Page 1
    USER GUIDE Cisco Unified IP Phones 7942G and 7962G for Cisco Unified Communications Manager Express Version 7.1 1 Overview, page 2 2 Operating Your Phone, page 6 3 Phone Features Index, page 20
  • Cisco 7942G | User Guide - Page 2
    Overview This guide provides phone operating instructions, and feature descriptions for the Cisco Unified IP Phone multiline models 7942G and 7962G. The 7942G has two lines and the 7962G has six lines. Physical Description 2 1 3 16 1 4 5 6 7 8 9 137503 Name 1 Line or speed-dial button 2 LCD
  • Cisco 7942G | User Guide - Page 3
    off. Toggles mute on and off. Toggles headset on and off. Scrolls through text and selects features that are displayed on the LCD screen. 14 Keypad 15 Soft keys buttons 16 Handset with indicator light Functions as traditional telephone keypad. Engages functions visible on corresponding LCD tabs
  • Cisco 7942G | User Guide - Page 4
    This section shows and describes the connectors on your Cisco Unified IP phone. 8 113656 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 7 6 5 1 DC adapter port (DC48V) for phones not provided with inline power 2 AC-to-DC power supply 3 AC power cord 4 Network port (10/100 SW) for connecting to the
  • Cisco 7942G | User Guide - Page 5
    you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjust the handset: 1. Set the handset aside and pull the square plastic tab from the handset rest. 2. Rotate the tab halfway. 3. Slide the tab back into the handset rest. An extension
  • Cisco 7942G | User Guide - Page 6
    Because there are differences in phone and site configurations, not all features described here might apply to your phone. Consult your system administrator for more information. Soft Key Descriptions Your Cisco Unified IP phone is equipped with soft keys for call features and options. Soft keys
  • Cisco 7942G | User Guide - Page 7
    the Headset button. • If you have established speed-dial numbers, press a speed-dial button. • If you have selected a number from a directory, press the Dial soft key. Note Use the backspace (
  • Cisco 7942G | User Guide - Page 8
    the original call. Retrieve Voice Messages To retrieve voice messages: 1. Select an available Cisco Unified IP phone line by lifting the handset, pressing the speakerphone button, or pressing a line button. Listen for the dial tone. 2. Press the Messages button, and follow the voice instructions. 8
  • Cisco 7942G | User Guide - Page 9
    configured on your phone. Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, see the documentation for your voice message service. Adjust the Volume for the Current Call To adjust the handset, speakerphone, or headset
  • Cisco 7942G | User Guide - Page 10
    slot and displays the number on the Cisco Unified IP phone screen. To park a call to a specific call park slot: • Press the Transfer softkey followed by the call park slot number provided by your administrator. To retrieve a parked call: • If your phone receives a call park notification, press the
  • Cisco 7942G | User Guide - Page 11
    transfer control of the call to your phone. If the ringing telephone and your phone are in different pickup groups, dial the pickup group number where the phone is ringing to transfer control of the call to your phone. Whisper Intercom The Whisper Intercom feature allows the user to make an intercom
  • Cisco 7942G | User Guide - Page 12
    feature allows individual phone users to override the predefined call blocking. Note Contact your system administrator for your personal identification number (PIN). To place calls when call-blocking is enabled: 1. Press the Login soft key on the Cisco Unified IP phone. 2. Enter the Personal
  • Cisco 7942G | User Guide - Page 13
    line buttons, one active and the other on hold: 1. Press the Confrn soft key on the Cisco Unified IP phone. 2. Press the Line button of the call you want to add to the conference. Note Your system administrator must have configured the system for three-party or eight-party ad-hoc conferences. 13
  • Cisco 7942G | User Guide - Page 14
    by dialing into the MeetMe conference number. 4. To end the MeetMe conference call, all participants must hang up the handset or press the EndCall soft key. End a Conference Call To end the conference call: • Hang up the handset, or press the EndCall soft key. Note Depending on configuration when
  • Cisco 7942G | User Guide - Page 15
    displayed on the shared-line phone by default. Your system administrator must enable privacy button on a per phone basis. - Privacy is enabled by default for shared-lines. Your system administrator can change the default privacy setting globally or on a per phone basis. - Calls placed on hold with
  • Cisco 7942G | User Guide - Page 16
    Personal Speed-Dial Buttons After a system administrator defines one or more speed-dial instances for a Cisco Unified IP phone, you can reprogram numbers that are not locked or program numbers into an instance that has an empty dial string: 1. Select an available phone line by lifting the handset
  • Cisco 7942G | User Guide - Page 17
    on your desk phone. 2. Hang up the call on your remote phone to disconnect the phone. Change Your Remote Destination Phone Number You can replace the existing remote destination phone number with a new phone number. To change the existing remote destination phone number: 1. Press Services button and
  • Cisco 7942G | User Guide - Page 18
    button and get the dial tone. 2. Press the speed dial key or dial the directory number to start the intercom call. Note The called Cisco Unified IP phone automatically answers the call in speakerphone mode with mute activated or deactivated depending on the configuration. The phone beeps to alert
  • Cisco 7942G | User Guide - Page 19
    place a call from your Personal Speed-Dial using My Phone Apps: 1. Log-in to Extension Mobility. 2. Select My Phone Apps and scroll down to Personal Speed Dial. 3. Select Personal Speed Dial. 4. Add a Label and Number. 5. Go back to My Phone Apps and press Reset Phone. You Personal Speed-Dial number
  • Cisco 7942G | User Guide - Page 20
    Speed-Dial Buttons 12 Redial a Number 7 Resume a Shared Line Call (for SIP) 15 Retrieve Voice Messages 8 Select the Ring Type 9 Switching an In-Progress Call to Another Phone Using SNR 16 SIP SCCP Supported Supported Supported Supported Supported Supported Supported Supported Supported
  • Cisco 7942G | User Guide - Page 21
    number references) Supported in SIP and SCCP Protocols. Features Transfer a Call 10 Transfer to Voice Mail 10 Use the Intercom Feature 13 View Call History 13 Whisper Intercom 11 SIP SCCP Supported Supported Not Supported Supported Supported Supported Supported Supported Not Supported
  • Cisco 7942G | User Guide - Page 22
    Tel: 31 0 800 020 0791 Fax: 31 0 20 357 1100 Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of
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U
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UIDE
Cisco Unified IP Phones 7942G and 7962G for
Cisco Unified Communications Manager Express Version 7.1
1
Overview, page 2
2
Operating Your Phone, page 6
3
Phone Features Index, page 20