Cisco 7945G User Guide

Cisco 7945G - Unified IP Phone VoIP Manual

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  • Cisco 7945G | User Guide - Page 1
    Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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  • Cisco 7945G | User Guide - Page 3
    -01 QUICK REFERENCE Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using a speed dial index number Answer Answer a call Back
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    to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option selected Feature enabled Button Icons Messages Services Help Directories Settings Volume Speaker Mute Headset
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    Phone 16 Understanding Feature Availability 17 Understanding SIP vs. SCCP 18 Basic Call Handling 19 Placing a Call-Basic Options 19 Placing a Call-Additional Options 20 Answering a Call 22 Ending a Call 23 Using Hold and Resume 24 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified
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    -Me 33 Viewing or Removing Conference Participants 34 Starting or Joining a Meet-Me Conference Call 34 Placing or Receiving Intercom Calls 35 Advanced Call Handling 37 Speed Dialing 37 Picking Up a Redirected Call on Your Phone 38 Storing and Retrieving Parked Calls 39 Logging Out of Hunt Groups 40
  • Cisco 7945G | User Guide - Page 7
    Up Speed Dials on the Web 64 Setting Up Phone Services on the Web 65 Controlling User Settings on the Web 66 Controlling Line Settings on the Web 67 Setting Up Phones and Access Lists for Mobile Connect 69 Using Cisco WebDialer 72 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified
  • Cisco 7945G | User Guide - Page 8
    Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 79 Index 81 vi OL-14622-01
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    Call Logs, page 54. Listen to your voice messages See Accessing Voice Messages, page 60. See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP
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    other devices on your Cisco Unified IP Phone. Power Outage Your accessibility to emergency service through the phone is dependent on the phone being powered. If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not function until power is restored. In
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    /stqrg.html. If you require further assistance please contact us by sending email to [email protected]. Accessibility Features A list of accessibility features is available upon request. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 89 1 AUX 10/100 SW 10/100 PC DC48V 3 2 6 5 4 1 DC adaptor port (DC48V) 2 AC-to-DC power supply
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    the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    The phone will re-start. Headset Information To use a headset, connect it to the headset port on the back of your phone. Although Cisco Systems performs some internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or
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    equipment in their own environment to determine suitable performance. For information about headsets, see: http://www.vxicorp.com/cisco http://www.plantronics.com/cisco http://www.jabra.com Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    of phone features and services from your User Options web pages. • A comprehensive online help system that displays information on the phone screen. Understanding Buttons and Hardware You can use the graphics below to identify buttons and hardware on your phone. Cisco Unified IP Phone 7965G 17
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    Cisco Unified IP Phone 7945G 17 1 2 16 1 15 14 3 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • Web-based services (for example, a Personal Address Book button) • Phone features (for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or
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    button does not take action. Allows you to dial phone numbers, enter letters, and choose menu items. Basic Call Handling, page 19 Each activates a softkey option (displayed on Understanding Phone your phone screen). Screen Features, page 14 Cisco Unified IP Phone 7965G and 7945G Phone Guide
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    can use to call you. The Cisco Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone 7945G supports one to two lines, depending on configuration. To see your phone lines, look at the right side of your phone screen. You have as many lines as you have directory numbers and
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    Receiving Intercom Calls, page 35. Two-way intercom The recipient pressed the intercom line to activate two-way audio call with the caller. Placing or Receiving Intercom Calls, page 35. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    buttons, intercom line button buttons, speed-dial buttons, phone service buttons or phone feature buttons. indicators Icons and labels indicate how these buttons are configured. For an icon reference, see the "Phone Screen Icons" section in the Quick Reference Card at the front of this guide
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    inactivity (determined by your system administrator), the phone screen enters sleep mode to save power. In this mode, the phone screen appears blank and the Display button remains lit. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    Main menu topics include: • About Your Cisco Unified IP Phone-Details about your phone • How do I...?-Procedures for common phone tasks • Calling Features-Descriptions and procedures for calling features Learn about a button or Press , then quickly press a button or softkey. softkey Learn about
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    Conference Conference List Do Not Disturb or Do Not Disturb End Call Group PickUp Hold Hunt Group or Hunt Group Malicious Call ID MeetMe Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Participant Transfer Video Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco
  • Cisco 7945G | User Guide - Page 26
    SIP vs. SCCP Your phone can be configured to work with one of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). Your system administrator determines this configuration. Phone features can vary depending on the protocol. This Phone Guide
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    a number. Dial from a call log 1. Choose > Missed Calls, Received Calls, or Placed Calls. Using Call Logs, page 54 2. Scroll to the item using the navigation keys, and select the item using the select button. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications
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    Dialing, page 37 • Press (a speed-dial button). • Use the Abbreviated Dial feature. • Use the Fast Dial feature. Dial from a corporate directory on your phone 1. Choose > Corporate Directory (name can vary). Using Call Logs, page 54 2. Enter a name and press Search. 3. Highlight a listing
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    IP phone. 4. Dial a desktop phone number other than your desktop phone number. Note Before using Mobile Voice Access to make a call, obtain your Mobile Voice Access number and End user PIN from your system administrator. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified
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    page 50 Answer with the speakerphone Press , Answer, or (flashing). Using a Handset, Headset, and Speakerphone, page 50 Switch from a connected Press Answer or, if the call is ringing on Using Hold and Resume, call to answer a new call a different line, press (flashing). page 24 Answer using
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    headset mode active, press EndCall. Hang up while using the speakerphone Press or EndCall. Hang up one call, but preserve another Press EndCall. If necessary, remove the call from hold first. call on the same line Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications
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    • Engaging the Hold feature typically generates music or a beeping tone. • If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus
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    the appropriate call and press Resume. Press Answer, or if the call is ringing on a different line, press (flashing). Any active call is placed on hold and the selected call is resumed. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    line for any other calls, but if your desk phone supports multiple lines, you can use another line to make or receive calls. 1. Hang up the call on your cellular phone to disconnect the cellular phone, but not the call. 2. Press Resume on your desk phone within 4 seconds and start talking on the
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    hanging up without pressing Transfer again places the call on hold. • You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    No Coverage)-Applies to certain calls that you receive, according to conditions. You can access Call Forward All on your phone; other call forwarding features are accessible only on your User Options web pages. Your system administrator determines which call forwarding features are available to you
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    ring when DND is active. If you want to... Turn on DND Then... Press Do Not Disturb or DND. "Do Not Disturb" displays on the phone, the DND and the ring tone is turned off. lights, Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    only, or disable all visible and audible alert notifications. Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call. Using Conference Features You can create a conference in various ways, depending on your needs and the
  • Cisco 7945G | User Guide - Page 39
    steps listed above. Your system administrator determines whether non-initiators of a conference can add or remove participants. See Viewing or Removing Conference Participants, page 34. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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    your phone does not support Join for calls on multiple lines, transfer the calls to a single line before using Join. Join together two existing conferences Use the Join or DirTrfr softkeys. Check with your system administrator to see if this feature is available to you. See a list of participants
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    a secure Meet-Me conference number from a non-secure phone, your phone displays the message, "Device Not Authorized." For more information, see Making and Receiving Secure Calls, page 44. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 42
    for the or calling from a secure phone phone screen. icon beside the participant's name on the Add more participants See Using Conference, page 31. Starting or Joining a Meet-Me Conference Call Meet-Me conferencing allows you to start or join a conference by calling the conference number. If
  • Cisco 7945G | User Guide - Page 43
    . Note If you log into your desk phone every day using your Extension Mobility profile, make sure that your system administrator configures your Extension Mobility profile to include the intercom feature. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager
  • Cisco 7945G | User Guide - Page 44
    tone, begin speaking. Press (an intercom line). Enter the intercom target number or press a speed-dial number for your target. After you hear the intercom-alert tone, begin speaking. When you hear the intercom-alert tone, handle the call in one of these ways: • Listen to the message in one-way audio
  • Cisco 7945G | User Guide - Page 45
    a Personal Address Book entry and assign a Fast Dials code. See Using Personal Directory on the Web, page 62. 2. To place a call, access the Fast Dial service on your phone. See Using Personal Directory on Your Phone, page 57. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified
  • Cisco 7945G | User Guide - Page 46
    , go off-hook to display the OPickUp softkey, then press it. If your phone supports auto-pickup, you are now connected to the call. 2. If the call rings, press Answer to connect to the call. Tips • Depending on how your phone is configured, you might receive an audio and/or visual alert about
  • Cisco 7945G | User Guide - Page 47
    Phone in your network, enter the park retrieval prefix and dial the directed call park number. Or after entering the park retrieval prefix, press the (flashing) with to connect to the call. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP
  • Cisco 7945G | User Guide - Page 48
    administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7965G that has a Cisco Unified IP Phone 7914 Expansion Module (the Cisco Unified IP Phone 7945G does not support the Cisco Unified IP Phone 7914 Expansion Module). • You can dial directed
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    conference or allow you to add new participants. Single-button and Multi-touch Barge Your system administrator determines whether the barge feature on your phone (cBarge or Barge) operates as a single-button or multi-touch feature. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified
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    icon in use next to a red line button . Add yourself to a call Press the red line button for the shared line. on a shared line One of the following occurs: • You are added to the call. • A window opens on your phone screen prompting you to select the call that you want to barge. Press Barge
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    feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP
  • Cisco 7945G | User Guide - Page 52
    can use the Busy Lamp Field (BLF) feature to determine the state of a phone line associated with a speed-dial button, call log, or directory listing on your phone. You can place a call to this line, regardless of the BLF status. This feature does not prevent dialing. If you want to... See the state
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    and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 54
    an MLPP icon on your phone screen: Priority call Medium priority (immediate) call High priority (flash) call Hear a continuous tone interrupting your call Highest priority (flash override) or Executive Override call Higher priority calls are displayed at the top of your call list. If you do not
  • Cisco 7945G | User Guide - Page 55
    specific phone numbers from being passed to the remote destinations. See Setting Up Phones and Access Lists for Mobile Connect, page 69. See Answering a Call, page 22. See Switching an In-Progress Call to Another Phone, page 26. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified
  • Cisco 7945G | User Guide - Page 56
    code for conferencing to initiate a new call. The other party is placed on hold. 3. Press the Enterprise Conference softkey to complete the conference set-up and include both callers in the conference. Connect to Mobile Voice Access 1. From any phone, dial your assigned Mobile Voice Access number
  • Cisco 7945G | User Guide - Page 57
    phone number or PIN) three times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP
  • Cisco 7945G | User Guide - Page 58
    headset, refer to the headset documentation or ask your system administrator for assistance. Use the speakerphone Press to toggle speakerphone mode on or off. Many of the actions you can take to dial a number or answer a call will automatically trigger speakerphone mode, assuming that the handset
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    the cradle and headset mode inactive ( unlit). speakerphone Otherwise, calls ring normally and you must manually answer them. Tip AutoAnswer is disabled when Do Not Disturb is active. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 60
    can personalize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone. If
  • Cisco 7945G | User Guide - Page 61
    optional feature is the phone screen available to you. This feature allows you to turn off phone screen illumination for a pre-determined time (as set by your system administrator). Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 62
    can use call logs and directories. To access both features, use the Directories button . Using Call Logs Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls. If you want to... Then... View your call logs Choose > Missed Calls, Placed Calls, or
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    Details record shows two entries for each missed or received multiparty call. The entries are listed in reverse chronological order: • The first logged entry is the name/number of the last completed call of a multiparty call received on your phone. Cisco Unified IP Phone 7965G and 7945G Phone Guide
  • Cisco 7945G | User Guide - Page 64
    . Your system administrator sets up and maintains your Corporate Directory. • Personal Directory-If available, personal contacts and associated speed-dial codes that you can configure and access from your phone and User Options web pages. Personal Directory is comprised of Personal Address Book (PAB
  • Cisco 7945G | User Guide - Page 65
    deletion. 1. Search for a listing. 2. Highlight the listing and press Edit to modify a name or email address. 3. If necessary, choose Phones to modify a phone number. 4. Press Update. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 66
    phone number. 6. Press Update. Search for Fast Dial 1. Choose > Personal Directory > Personal Fast Dials. codes 2. You can choose Previous or Next to move through listings. 3. Highlight the listing that you want and press Select. Place a call using a Fast Dial code 1. Search for a Fast Dial
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    system administrator for more information. • Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 68
    detailed information, refer to the documentation that came with your voice message service. If you want to... Set up and personalize your voice message service Check for your new voice messages Then... Press and follow the voice instructions. If a menu appears on your phone screen, choose an
  • Cisco 7945G | User Guide - Page 69
    to access User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. 2. To return to the Device Configuration page from another page, choose User Options > Device. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 70
    and services from your User Options web pages after logging in. See Accessing Your User Options Web Pages, page 61. Using Personal Directory on the Web The Personal Directory feature set that you can access on your computer consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified
  • Cisco 7945G | User Guide - Page 71
    . • You can create a new Fast Dial entry without using a PAB entry. Such Fast Dial entries are labeled "raw" in the User Options web pages and do not display a configurable text label. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 72
    your Cisco Unified IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions. Setting Up Speed Dials on the Web Depending on configuration, your phone can support several speed-dial features: • Speed-dial buttons • Abbreviated
  • Cisco 7945G | User Guide - Page 73
    services. 2. Select one or more entries. 3. Click Delete Selected. Change a service name 1. Search for services. 2. Click on the service name. 3. Change the information and click Save. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP
  • Cisco 7945G | User Guide - Page 74
    you log in... 1. Choose User Options > Device. 2. Choose a phone from the Name drop-down menu. 3. Click Service URL. Note If you do not see this option, ask your system administrator to configure a service URL button for your phone. 4. Choose a service from the Button Service drop-down list. 5. If
  • Cisco 7945G | User Guide - Page 75
    features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator. Controlling
  • Cisco 7945G | User Guide - Page 76
    or create a line text label that appears on your phone screen 1. Choose User Options > Device. 2. Choose a phone from the Name drop-down menu. 3. Click Line Settings. 4. If you have more than one directory number (line) assigned to your phone, choose a line from the Line drop-down menu. 5. In
  • Cisco 7945G | User Guide - Page 77
    list. - Description-Describes the access list. 4. Choose one of these options: - Blocked Access List-Creates list for numbers to be blocked - Allowed Access List-Creates list for numbers that will be permitted 5. Click Save. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified
  • Cisco 7945G | User Guide - Page 78
    Add members to an access list. Then do this after you log in... 1. Create an access list. 2. Click Add Member to add phone numbers or filters to the list. 3. Select an option from the Filter Mask drop-down list box. You can filter a directory number, calls with restricted caller ID (Not Available
  • Cisco 7945G | User Guide - Page 79
    cellular phone to ring simultaneously with your desktop phone. - Smart Client Installed-Select to indicate that the remote destination you are setting up is a smartphone. 6. Click Save. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 80
    WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you. If you want to... Use WebDialer with your User Options directory Use WebDialer with another online corporate
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    display call confirmation-If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP
  • Cisco 7945G | User Guide - Page 82
    Dial service. • Speed Dialing, page 37 • Cisco Unified IP Phone Expansion Module 7914 Phone Guide (7965G SCCP phone only. The Cisco Unified Another option is to attach the IP Phone 7945G does not Cisco Unified IP Phone Expansion support the Cisco Unified IP Module 7914 to your Cisco Unified IP
  • Cisco 7945G | User Guide - Page 83
    and see the Cisco Unified Video Advantage Quick Start Guide and User Guide. Determine the state of a phone line associated with a speed-dial button, call log, or directory listing on your phone Ask your administrator to set up the Busy Lamp Field (BLF) feature for your phone. See Using BLF
  • Cisco 7945G | User Guide - Page 84
    section provides troubleshooting information for your Cisco Unified IP Phone. General Troubleshooting This section provides information to help you troubleshoot general problems with your phone. For more information, see your system administrator. Symptom Explanation You cannot hear a dial One
  • Cisco 7945G | User Guide - Page 85
    your system administrator. Depending on configuration, use the QRT to: • Immediately report an audio problem on a current call. • Select a general problem from a list of categories and choose reason codes. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager
  • Cisco 7945G | User Guide - Page 86
    78 OL-14622-01
  • Cisco 7945G | User Guide - Page 87
    Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.com/public/Support_root.shtml. Duration of Hardware Warranty One (1) Year Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
  • Cisco 7945G | User Guide - Page 88
    efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. To Receive
  • Cisco 7945G | User Guide - Page 89
    lines 12 conference features for 30 ending 23 forwarding 67 handling multiple 25 holding and resuming 24 icons for 12 maximum per line 12 multiple parties on 30 multiple, switching between 25 Cisco Unified IP Phone 7965Gand 7945GPhone Guide for Cisco Unified Communications Manager 6.1(SCCP and SIP)
  • Cisco 7945G | User Guide - Page 90
    help for 16 registering 6 securing handset rest 5 troubleshooting 76 web-based services for 61 Cisco Unified IP Phone Expansion Module 7914 40, 53, 74 Cisco Unified Video Advantage 75 Cisco WebDialer 72 Client Matter Code, see CMC CMC 21, 76 conference calls Meet-Me 33, 34 removing participants
  • Cisco 7945G | User Guide - Page 91
    groups, logging out 40 I icons for call states 12 for lines 12 idle 13 installing, Cisco Unified IP Phone 4 intercom calls 35 intercom line 13, 36 K keypad 11 L language (locale) settings 66 line buttons 10 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager
  • Cisco 7945G | User Guide - Page 92
    from web page 62 using on phone 57 password, changing 66 Personal Address Book, see PAB Personal Directory using from web page 62 using on phone 57 phone lines buttons for 10 description of 12 viewing 14 phone screen adjusting contrast 53 changing language 53 phone services configuring OL-14622-01
  • Cisco 7945G | User Guide - Page 93
    buttons description of 11 labels for 14 speakerphone answering calls with 22 button for 11 hanging up with 23 placing calls with 19 using 50 speed dial buttons for 10 configuring 37, 64 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP
  • Cisco 7945G | User Guide - Page 94
    Support 6 transferring, options for 27 troubleshooting general 76 see also QRT two-way 13 U URL dialing, from call log 55 User Options web pages accessing 61 configuring features and services with 62 subscribing to phone services with 65 V voice message indicator changing setting for 67 description
  • Cisco 7945G | User Guide - Page 95
    worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883
Cisco Unified IP Phone 7965G and
7945G Phone Guide for Cisco Unified
Communications Manager 6.1
(SCCP and SIP)