Cisco ASR1006 Hardware Installation Guide - Page 163
SIP Transitions Repeatedly from On to Off - asr issu
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Chapter 7 Troubleshooting the Installation Troubleshooting the Hardware SIP Transitions Repeatedly from On to Off Table 7-2 describes the possible problems and solutions when a SIP is transitioning from on to off state. Table 7-2 Possible Problems and Solutions for Symptom of SIP Transitions Possible Problem SIP is booting up; this is normal operation SIP does not go beyond the bootup stage Observations and Comments SIP STATUS LED alternates green, amber, or off SIP STATUS LED transitions continue and alternates green, amber, or off Solutions Wait 30 seconds until the boot process completes and the STATUS LED stays on. Follow the recommended action for the displayed error message. Troubleshooting the Cisco WebEx Node and SPA-DSP for ASR 1000 Series Hardware This section describes some of the possible hardware problems that can occur with the Cisco WebEx Node for ASR 1000 Series (also called the Cisco WebEx Node SPA) hardware and DSP SPA for Cisco ASR 1000 Series. It includes the following problems: • Cisco WebEx Node SPA and SPA-DSP is in Out-of-Service State, page 7-3 • Cisco WebEx Node SPA Has Issued Hardware Error Messages, page 7-7 • Hard Disk Drive Errors on the Cisco WebEx Node SPA, page 7-8 • Collecting the show tech-support Output from the Cisco WebEx Node SPA Console, page 7-10 Cisco WebEx Node SPA and SPA-DSP is in Out-of-Service State Both hardware and software problems can cause "out of service" states on the Cisco WebEx Node SPA and SPA-DSP. To verify the out-of-service reason for the Cisco WebEx Node SPA or a SPA-DSP, use the show hw-module subslot all oir command as shown in the following example: Router# show hw-module subslot all oir Module Model Operational Status subslot 0/0 SPA-2X1GE-V2 ok subslot 0/1 SPA-DSP out of service (failed too many time) subslot 1/1 SPA-WMA-K9 out of service (failed too many time) OL-14126-12 Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide 7-3