Cisco ASR1006 Hardware Installation Guide - Page 168

Hard Disk Drive Errors on the Cisco WebEx Node SPA, hw-module subslot service-engine, session - asr manual

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Troubleshooting the Hardware Chapter 7 Troubleshooting the Installation Hard Disk Drive Errors on the Cisco WebEx Node SPA The Cisco WebEx Node SPA has a hard disk drive (HDD) used by the Cisco WebEx Node application. It stores logs and provides a cache for meeting data. Table 7-5 describes the possible problems and solutions associated with the HDD that the Cisco ASR Series 1000 Routers can detect during a boot of the Cisco WebEx Node SPA. Table 7-5 Possible HDD Problems and Solutions on the Cisco WebEx Node SPA Possible Problem File System Check Error Observations and Comments Solutions The system routinely checks for file system integrity during a SPA boot, or when the system detects a previous unclean shutdown operation of SPA. Most of the time errors in the file system can be corrected automatically during SPA bootup, but there are cases that manual intervention is required to fix file system errors. When this type of error occurs, the following syslog message is logged on IOS: *Apr 14 22:42:17.415: %SPA_SE1-3-DISK_CHECK_ERROR: SIP0/1: SPA-WMA-K9[0/1]: Disk file system check error detected, manual execution of disk checking operation will be required to correct this problem. The SPA will continue operating with reduced disk space. 1. Access the Cisco WebEx Node SPA system console using the hw-module subslot service-engine session command, as shown in the following example: Router# hw-module subslot 0/1 service-engine session MontaVista(R) Linux(R) Carrier Grade Edition 5.0 (custom) Linux/mips64 2.6.21_mvlcge500-octeon-mips64_octeon_v2_be Vegas Shell -- CGE 5.0 Version Copyright (c) 1985-2008 by Cisco Systems, Inc. All rights reserved. 2. From the SPA console, run the fsck disk VEGAS shell command, and respond to the prompts as shown in the following example: Timesaver The fsck disk command supports an option to respond "yes" to all prompts to allow you to run the fsck disk automatically without any manual response. service-spa# fsck disk Running file system check on /dev/sda2 partition ... e2fsck 1.40 (29-Jun-2007) APPLICATION contains a file system with errors, check forced. Pass 1: Checking inodes, blocks, and sizes Inode 7 has illegal block(s). Clear? yes Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide 7-8 OL-14126-12

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7-8
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide
OL-14126-12
Chapter 7
Troubleshooting the Installation
Troubleshooting the Hardware
Hard Disk Drive Errors on the Cisco WebEx Node SPA
The Cisco WebEx Node SPA has a hard disk drive (HDD) used by the Cisco WebEx Node application.
It stores logs and provides a cache for meeting data.
Table 7-5
describes the possible problems and solutions associated with the HDD that the Cisco ASR
Series 1000 Routers can detect during a boot of the Cisco WebEx Node SPA.
Table 7-5
Possible HDD Problems and Solutions on the Cisco WebEx Node SPA
Possible Problem
Observations and Comments
Solutions
File System Check Error
The system routinely checks for
file system integrity during a
SPA boot, or when the system
detects a previous unclean
shutdown operation of SPA.
Most of the time errors in the file
system can be corrected
automatically during SPA
bootup, but there are cases that
manual intervention is required
to fix file system errors.
When this type of error occurs,
the following syslog message is
logged on IOS:
*Apr 14 22:42:17.415:
%SPA_SE1-3-DISK_CHECK_ERROR:
SIP0/1: SPA-WMA-K9[0/1]:
Disk file system check error
detected, manual execution
of disk checking operation
will be required to correct
this problem. The SPA will
continue operating with
reduced disk space.
1.
Access the Cisco WebEx Node SPA system console
using the
hw-module subslot service-engine
session
command, as shown in the following
example:
Router#
hw-module subslot 0/1 service-engine
session
MontaVista(R) Linux(R) Carrier Grade Edition
5.0 (custom)
Linux/mips64
2.6.21_mvlcge500-octeon-mips64_octeon_v2_be
Vegas Shell
--
CGE 5.0 Version
Copyright (c) 1985-2008 by Cisco Systems,
Inc.
All rights reserved.
2.
From the SPA console, run the
fsck disk
VEGAS
shell command, and respond to the prompts as
shown in the following example:
Timesaver
The
fsck disk
command supports an option
to respond “yes” to all prompts to allow you
to run the
fsck disk
automatically without
any manual response.
service-spa#
fsck disk
Running file system check on /dev/sda2
partition ...
e2fsck 1.40 (29-Jun-2007)
APPLICATION contains a file system with
errors, check forced.
Pass 1: Checking inodes, blocks, and sizes
Inode 7 has illegal block(s).
Clear<y>?
yes