Cisco MDS-9124 Troubleshooting Guide - Page 114

Troubleshooting Supervisor Issues Chapter 4 Troubleshooting Hardware Send documentation comments to [email protected] Step 3 Step 4 MDS Switch login: admin Password: Cisco Storage Area Networking Operating System (SAN-OS) Software TAC support: http://www.cisco.com/tac Copyright (c) 2002-2005, Cisco Systems, Inc. All rights reserved. The copyrights to certain works contained herein are owned by other third parties and are used and distributed under license. Some parts of this software are covered under the GNU Public License. A copy of the license is available at http://www.gnu.org/licenses/gpl.html. switch(standby)# Use the show system redundancy status command on the active supervisor to verify that the standby supervisor did not complete the synchronization phase with the active supervisor. switch# show system redundancy status Redundancy mode administrative: HA operational: None This supervisor (sup-1 Redundancy state: Active Supervisor state: Active Internal state: Active with HA standby Other supervisor (sup-2 Redundancy state: Standby Supervisor state: HA standby Internal state: HA synchronization in progress The most likely reason for the synchronization to stall is that one of the software components on the standby supervisor failed to synchronize its state with the active supervisor. Use the show system internal sysmgr gsyncstats command on the active supervisor to determine which processes did not synchronize on the standby supervisor. switch# show system internal sysmgr gsyncstats Name Gsync done Gsync time(sec) aaa 1 0 ExceptionLog 1 0 platform 1 1 radius 1 0 securityd 1 0 SystemHealth 1 0 tacacs 0 N/A acl 1 0 ascii-cfg 1 1 bios_daemon 0 N/A bootvar 1 0 callhome 1 0 capability 1 0 cdp 1 0 cfs 1 0 cimserver 1 0 cimxmlserver 0 N/A confcheck 1 0 core-dmon 1 0 core-client 0 N/A device-alias 1 0 4-18 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05