Cisco MDS-9124 Troubleshooting Guide - Page 147

Chapter 5 Troubleshooting Mixed Generation Hardware Generation 1 and Generation 2 Issues Send documentation comments to [email protected] Cannot Enable a Port Symptom Cannot enable a port. Table 5-10 Cannot Enable a Port Symptom Cannot enable a port. Possible Cause Solution Port is out of service. In Device Manager, right-click the port and select Configure to see if the port is out of service. Using the CLI, use the show interface brief command to see if the port is out of service. See the "Verifying Bandwidth Utilization in a Port Group Using Device Manager" section on page 5-11 or the "Verifying Bandwidth Utilization in a Port Group Using the CLI" section on page 5-12 to free up enough port resources to bring the port in service. Not enough bandwidth is available in the port group. See the "Verifying Bandwidth Utilization in a Port Group Using Device Manager" section on page 5-11 or the "Verifying Bandwidth Utilization in a Port Group Using the CLI" section on page 5-12. Cannot Upgrade Supervisor System Image Symptom Cannot upgrade supervisor system image. Table 5-11 Cannot Upgrade Supervisor System Image Symptom Cannot upgrade supervisor system image. Possible Cause Wrong Cisco SAN-OS image type. Solution Use the appropriate Cisco SAN-OS image for your supervisor. See the "Selecting the Correct Software Images" section on page 5-13. In Device Manager, choose Physical > Modules to find the supervisor type. Or use the show module CLI command to determine the supervisor type. Selecting the Correct Software Images The Supervisor-1 and Supervisor-2 modules supported by Cisco MDS 9100, 9200 and 9500 Series switches require different system and kickstart images. You can determine which images to use on your switch by the naming conventions shown in Table 5-12. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 5-13