Cisco MDS-9124 Troubleshooting Guide - Page 156

Licensing Installation Issues Chapter 6 Troubleshooting Licensing Send documentation comments to [email protected] Symptom Receiving grace period warnings after a license installation. Table 6-2 Receiving Grace Period Warnings After License Installation Symptom Possible Cause Solution Receiving grace License file copied to switch but not period warnings after installed. a license installation. Choose Tools > Other > License Install in Fabric Manager or use the license install CLI command to install the license. License installation failed. Check your logs for any system messages for a failed license installation. Choose Switches > Licenses and select the Usage tab in Fabric Manager or use the show license usage CLI command to determine what feature is in use without a license. Not enough license files installed for a feature. Some features require more than one license per chassis. Module-based licenses such as SAN Extension over IP for example requires one license per module that uses these features. Choose Switches > Licenses and select the Usage tab in Fabric Manager or use the show license usage CLI command to determine which feature is in use without a license. Incorrect Number of Licenses in Use for Multiple Modules Module-based licenses require one license installed per module that uses a licensed feature. SAN Extension over IP is an example of a module based license. Installing a SAN Extension over IP license while two FCIP instances from different modules are present, may cause the system to return the following error message: Installing license failed: Number of License in use is more than the number being installed. This error message is generated because the license grace period is only applicable when no licenses are installed. The installation of one license terminates the grace period and will arbitrarily cause the second module to shut down, because this is not allowed by licensing. The workaround for this scenario includes doing one of the following: • Concatenate both licenses into one license file. • Manually reduce the usage count by one. To concatenate both licenses into one license file, follow these steps: Step 1 Step 2 Open both license files using WordPad. Copy both license files to one file: Example SERVER this_host ANY VENDOR cisco INCREMENT SAN_EXTN_OVER_IP_IPS2 cisco 1.0 permanent 1 \ VENDOR_STRING=MDS_SWIFTM9500EXT12EK9= \ HOSTID=VDH=FOXYYYYYYY \ NOTICE="2005082204514XXXX1 \ MDS-1X-JAB-0F1A81" SIGN=F0652E02XXXX INCREMENT SAN_EXTN_OVER_IP_IPS2 cisco 1.0 permanent 1 \ Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 6-8 OL-9285-05