Cisco MDS-9124 Troubleshooting Guide - Page 492
Not Receiving Call Home Alerts From All Con d Switches
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Call Home Issues Chapter 25 Troubleshooting Call Home Send documentation comments to [email protected] Configuring an E-mail Server for Call Home Using Fabric Manager To configure general e-mail options and the SMTP server and port, follow these steps: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Select a switch in the Fabric pane. Choose Switches > Events > Call Home in the Physical Attributes pane and click the Email Setup tab in the Information pane. Select a switch in the Information pane. Enter the general e-mail information. Enter the SMTP server IP address type, IP address or name, and port. Click Apply Changes to update the e-mail options. Configuring an E-mail Server for Call Home Using the CLI To configure the SMTP server and port, follow these steps: Step 1 Step 2 Step 3 Command switch# config t switch(config)# callhome switch(config-callhome)# switch(config-callhome)# transport email smtp-server 192.168.1.1 switch(config-callhome)# transport email smtp-server 192.168.1.1 port 30 Purpose Enters configuration mode. Enters Call Home configuration submode. Configures the DNS, IPv4 address, or IPv6 address of the SMTP server to reach the server. The port usage defaults to 25 if no port is specified. Note The port number is optional and, if required, may be changed depending on the server location. Not Receiving Call Home Alerts From All Configured Switches Symptom Not receiving Call Home alerts from all configured switches. Table 25-3 Not Receiving Call Home Alerts From All Configured Switches Symptom Not receiving Call Home alerts from all configured switches Possible Cause CFS distribution used, but local Call Home contact is not configured. Solution Configure the Call Home contact locally on each switch. See the "Configuring Call Home Contact Information Using Fabric Manager" section on page 25-7 or the "Configuring Call Home Contact Information Using the CLI" section on page 25-7. 25-6 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05
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