Cisco MDS-9124 Troubleshooting Guide - Page 80

Recovering the Administrator Password Chapter 2 Troubleshooting Installs, Upgrades, and Reboots Send documentation comments to [email protected] Recovering the Administrator Password You can access the switch if you forget the administrator password by following the directions in Table 2-8. Symptom You forgot the administrator password for accessing a switch. Table 2-8 Recovering Administrator Password Problem You forgot the administrator password for accessing a Cisco MDS 9000 Family switch. Solution You can recover the password using a local console connection. For the latest instructions on password recovery, refer to the Cisco MDS 9000 CLI Family Configuration Guide at the following website: http://cisco.com/en/US/products/ps5989/products_installation_and_conf iguration_guides_list.html If you can access Device Manager, recover the administrator password by following these steps: Step 1 Step 2 Create a text file on the TFTP server containing the desired user name and password: "username admin password 0 admin123" Click Admin > Copy Configuration to copy the file from the TFTP server to the running configuration on the switch. Note The clear text password "admin123" will be copied over the existing password and encrypted in the running configuration. Step 3 Click Device > Command Line Interface to log into the switch and verify the new password. Step 4 Click Admin > Save Configuration to save the running configuration to the startup configuration. Miscellaneous Software Image Issues This section includes software image issues reported by the relevant release notes and includes the following topics: • All Ports Down Because of System Health Failure, page 2-33 • Switch Reboots after FCIP Reload, page 2-33 • FCIP Link Fails to Come Up, page 2-33 • Cannot Create, Modify, or Delete Admin Role, page 2-34 • FC IDs Change after Link Reset, page 2-34 • Switch Displays Wrong User, page 2-34 2-32 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05