Cisco MDS-9124 Troubleshooting Guide - Page 81

Chapter 2 Troubleshooting Installs, Upgrades, and Reboots Miscellaneous Software Image Issues Send documentation comments to [email protected] All Ports Down Because of System Health Failure Symptom Console reports all ports on a module are down because of a system health failure. Table 2-9 All Ports are Down Because of a System Health Failure. Symptom The system console reports that the module's ports are down because of a system health failure. Possible Cause Solution An incorrect process on the Cisco MDS 9000 modules might have been reinitialized from an error recovery mechanism, leaving the module in an unusable state. In some cases, the module may reboot. Downgrade to a Cisco SAN-OS Release 2.0(x) version supported by your OSM. Upgrade to Cisco SAN-OS Release 2.1.2 or 2.1(1b). Resetting the module will clear the problem, but the problem could reoccur unless you are using a SAN-OS version with the bug fix. Switch Reboots after FCIP Reload Symptom Switch rebooted after FCIP module was reloaded, upgraded, or downgraded. Table 2-10 Switch Reboot after FCIP Reload Symptom Switch rebooted after FCIP module was reloaded, upgraded, or downgraded. Possible Cause If an IPS module with operational FCIP PortChannels is reloaded, upgraded, or downgraded, the supervisor module might reload and cause the system to reboot. Solution Before reloading, upgrading, or downgrading an IPS module, shut down all FCIP PortChannels on the module. FCIP Link Fails to Come Up Symptom A newly configured FCIP link may fail to come up when running on an MPS-14/2 module. Table 2-11 FCIP Link Fails to Come Up Symptom A newly configured FCIP link may fail to come up when running on an MPS-14/2 module. Possible Cause Solution This symptom may occur following an upgrade from Cisco MDS SAN-OS Release 2.0(1b) to Release 2.0(3) and following the configuration of a new FCIP link. Reload the MPS-14/2 module using the reload module module-number command, where module-number is a specific module. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 2-33