Cisco UC520-8U-4FXO-K9 Getting Started Guide

Cisco UC520-8U-4FXO-K9 Manual

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  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 1
    GETTING STARTED GUIDE Cisco Unified Communications 500 Series Model UC 520 INCLUDING LICENSE AND WARRANTY 1 Cisco One-Year Limited Hardware Warranty Terms 2 the System 8 Creating the Initial Software Configuration 9 Installing a Cisco Catalyst Express 520 for a UC 520 10 Connecting the Interfaces
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 2
    Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website: http://www.adobe.com You can also contact the Cisco service and support website for assistance: http://www.cisco.com/en/US/support/index.html 2
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 3
    right to refund the purchase price as its exclusive warranty remedy. To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative. Complete the
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 4
    stations (FXS) ports, 4 foreign exchange office (FXO) or 2 ISDN BRI ports and one T1/E1 voice controller. To physically expand the base configuration of 8 PoE ports to a larger number of user densities, the solution supports a Cisco Unified Communications companion switch. The specialized companion
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 5
    features of the UC 520. . Table 1 Maximum Possible Configurations UC 520 Series Model UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 or UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9 UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 or UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9 UC520-24U-8FXO-K9 UC520-24U-4BRI-K9 UC520-32U-8FXO-K9
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 6
    Ethernet 10/100 expansion port Fast Ethernet 10/100 WAN port Fast Ethernet 10/100 Power over Ethernet (PoE) ports FXS (Foreign Exchange Station) ports FXO (Foreign Exchange Office) ports ISDN BRI ports VLAN number for data network VLAN number for voice network Music-on-Hold (MoH) port Label Value
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 7
    values for IP addresses in the preconfigured software configuration for the UC 520. . Table 4 IP Addresses and Subnet Mask Description Cisco Unified Communications Manager Express (Cisco Unified CME) All IP phones to be connected All data devices to be connected Network on expansion port of the
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 8
    web-based GUI that allows simple administration Security Protects against information theft, virus outbreaks, and application abuse, whether from known or unknown threats, internal or external sources. Integrated for a robust array of security features. Cisco IOS Firewall Protects
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 9
    GUI application for managing most systemwide and phone-based features allows you to easily customize the software configuration before or while deploying a PBX or keysystem telephony system at a customer site. No specialized training or Cisco IOS software command-line experience required to create
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 10
    and organized by model. Table 6 Cisco Unified CME License Support UC 520 Models UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9 UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9 UC520-24U-8FXO-K9 UC520-24U-4BRI-K9 Cisco Unified CME Licenses 8 + 2 for
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 11
    and organized by model. Table 7 Cisco Unity Express License Support UC 520 Models UC520-8U-4FXO-K9 UC520W-8U-4FXO-K9 UC520-8U-2BRI-K9 UC520W-8U-2BRI-K9 UC520-16U-4FXO-K9 UC520W-16U-4FXO-K9 UC520-16U-2BRI-K9 UC520W-16U-2BRI-K9 UC520-24U-8FXO-K9 UC520-24U-4BRI-K9 Mailboxes 12 + 2 for teleworkers
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 12
    Guide for Cisco Unified Communications 500 Series Model UC 520 for Small Business (this guide) - Cisco Cisco Smart Business Communications System Software and Documentation CD-ROM A separate rack-mount kit These additional items might be required: • Cisco Unified IP phones • Cables for connecting
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 13
    3 and Figure 5 for the 24-, 32- and 48-user models. Figure 2 UC 520 with FXO Ports (8- and 16-user model) 1 2 9 VIC 4FXS/DID 3 2 1 0 IN USE 8 Cisco Unified 500 Series 3 4 5 67 242825 Figure 3 UC 520 with FXO Ports (24-, 32- , and 48-user model) 1 9 VIC 4FXS/DID 3 2 1 0 IN USE
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 14
    3 Power over Ethernet (PoE) ports 4 FXO ports 5 Compact Flash slot 8 FXS ports 9 (Optional) Factory-installed VIC or T1/E1 VWIC Figure 4 UC 520 with BRI Ports (8- and 16-user model) 1 2 9 8 VIC 4FXS/DID 3 2 1 0 IN USE 3 7 Cisco Unified 500 Series 4 56 242833 1 Music-on-hold (MoH)
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 15
    Cisco products. It includes the following features: sale products in results lists The tool streamlines the process of locating serial number labels and identifying products. Serial number information expedites the entitlement process and is important for access to support services. Access the Cisco
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 16
    and 16-user models only) • Rack-Mounting Safety Information The Regulatory Compliance and Safety Information document for Cisco Unified 500 Series contains translations of the warnings that appear in this guide. For safety information you must know before working on the UC 520, see the Regulatory
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 17
    that accompanied this device. Note: Save these instructions. Note: This documentation is to be used in conjunction with the specific product installation guide that shipped with the product. Please refer to the Installation Guide, Configuration Guide, or other enclosed additional documentation for
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 18
    all cards, faceplates, front covers, and back covers are in place. Statement 1029 Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Warning Never touch uninsulated telephone wires or terminals unless the telephone line
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 19
    , or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 20
    means of security. Statement 1017 Installation Guidelines Before you install the UC 520, review the Regulatory Compliance and Safety Information for Cisco Unified Communications 500 Series for Small Business document on Cisco.com. This platform is a self-contained unit. Do not remove or install any
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 21
    supply to a wall or other vertical surface. Warning This unit is intended to be mounted on a wall. Please read the wall mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 22
    pan-head) with #10 washers, or two #10 washer-head screws. The screws must be long enough to penetrate at least 3/4 inch (20 mm) into supporting wood or into a metal wall stud. b. For hollow-wall mounting, wall must be at least 1/2 inch (12.7 mm) thick. Use two wall anchors with washers
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 23
    pan-head) with #10 washers, or two #10 washer-head screws. The screws must be long enough to penetrate at least 3/4 inch (20 mm) into supporting wood or into a metal wall stud. b. For hollow-wall mounting, wall must be at least 1/2 inch (12.7 mm) thick. Use two wall anchors with washers
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 24
    . Figure 8 Attaching Rack-Mount Brackets to the UC 520 1 VIC 4FXS/DID 3 2 1 0 IN USE 00 Step 2 Figure 9 shows the brackets in the rack-mount kit for the power supply. (This step applies to the 8- and 16-user models only.) Figure 9 Brackets for Rack-Mounting Power Supply 2 1 242823 1 Wall-mount
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 25
    Phillips screwdriver to install the bracket screws. Figure 10 Assembling Rack-Mount Kit for the Power Supply 242824 Installing the UC 520 and Power Supply in follow these steps: Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 26
    Note Be sure to leave space above and below each unit in a rack to allow for cooling air circulation. Tip If you are deploying a single integrated wireless access point, connect the antenna to the front panel before you mount the unit on a wall. It is difficult to attach an antenna after the
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 27
    Warning This equipment needs to be grounded. Use a green and yellow 14 AWG ground wire to connect the host to earth ground during normal use. Statement 190 To connect the chassis to a reliable earth ground, perform the following steps. Step 1 Step 2 Step 3 Strip one end of the ground wire to the
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 28
    of the ground point, contact a licensed electrician for assistance. 6 Connecting the Power Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Warning The ISDN connection is regarded as a source of voltage that should
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 29
    Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001 To connect the power supply to the UC 520, follow these steps: Step 1 Connect the AC power cord to the the power supply. Step 2 Connect the power interface cable to the power
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 30
    green Solid green Solid green Blinking green 1 Online Connected Online Connected 8 Creating the Initial Software Configuration To use the Cisco Configuration Assistant to create and save the initial software configuration, follow these steps: Step 1 If necessary, install Configuration Assistant
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 31
    RJ-45 Ethernet cable, connect the Ethernet port of the PC on which the Cisco Configuration Assistant is installed to a PoE port on the front panel of the UC to personalize the UC 520 with site-specific values for basic and advanced telephony features, see the "Modifying the Software Configuration" section on
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 32
    the information in the Release Notes for the Catalyst Express 520 Switches on Cisco.com. Before you power on or install the switch, review the safety information in the "Warning Definitions" section on page 32 and the "Installation Guidelines" section on page 36. The warnings in this chapter are
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 33
    that accompanied this device. Note: Save these instructions. Note: This documentation is to be used in conjunction with the specific product installation guide that shipped with the product. Please refer to the Installation Guide, Configuration Guide, or other enclosed additional documentation for
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 34
    periods of lightning activity. Statement 1001 Warning Read the installation instructions before connecting the system to the power source. Statement 1004 . Statement 1024 Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 35
    connected through an approved network termination unit with integral circuit protection: 10/100/1000 Ethernet. Statement 1044 Warning When installing and key or other means of security. Statement 1072 Warning No user-serviceable parts inside. Do not open. Statement 1073 Warning Installation of the
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 36
    a closed environment or in a multirack assembly, the temperature around it might be greater than normal room temperature. • The heat sinks and the bottom of the Cisco Catalyst Express 520 switch might be hot to the touch if the switch is operating at its maximum temperature 113°F (45°C) and is in an
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 37
    that might damage the cables. Desktop Installation When installing a Cisco Catalyst Express 520 on a desktop, table, or shelf, steps: Step 1 Step 2 Locate the adhesive strip with the rubber feet in the accessory kit. Place the unit upside-down on a flat surface. Attach the four rubber pads to the
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 38
    AC outlet and connect the switch to the UC 520. For detailed instructions on using the Cisco Catalyst Express 520 switch, see the User Guide for the Catalyst Express 520 Switches at: http://www.cisco.com/en/US/products/ps7238/tsd_products_support_series_home.html Connecting the Switch to the UC
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 39
    later) or Windows 2000 (Service Pack 3 or later) installed. Step 1 Step 2 Step 3 Step 4 If necessary, install Configuration Assistant on a PC you will use to manage the configuration of the UC 520. For installation information, see the Getting Started with Cisco Configuration Assistant document at
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 40
    For connecting to a PSTN: Connect an RJ-11 cable to one of the FXO ports on the front panel of the UC 520 and connect the other end the Unified IP Phones 7900 Series Install and Upgrade Guide for your IP phone at http://www.cisco.com/en/US/products/hw/phones/ps379/prod_installation_guides_list.html
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 41
    the UC 520. Connect the other end of the cable to an analog telephone service device such as a keyset or PBX. Wireless access to the system can be For installation information, see the following URL: http://www.cisco.com/en/US/products/ps7320/tsd_products_support_series_home.html. Use Configuration
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 42
    Configuration • Default Software Configuration • System Management Tools • Localization Support • Configuring Localization • Installing Cisco Configuration Assistant • Logging Into Cisco Unified CME and Cisco Unity Express GUI • Logging Into Cisco Unified CME Phone User Page Information About the
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 43
    screens. For example, change the system message to the customer business name. • Set the number of digits for each Cisco phone extension. • Configure Cisco phone features and intercom. • Configure extensions or build a comma-separated values (.csv) file with names and extension numbers to import
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 44
    Cisco Unified CME and Cisco Unity Express GUI, page 49 For information about using this tool, see online help. Web-based application for phone users to program a small set of features on their phones. Logging Into Cisco System Configuration. • Internet Service Provider requires a WAN configuration
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 45
    Service Provider. • Single integrated access point and multi-site wireless support-Configure Secure Wireless settings. The Cisco Configuration Assistant can be used to personalize software configuration with site-specific and 9+ calls • Advanced telephony features including paging, intercom, call
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 46
    Cisco.com to access the Software Center. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear. Select the TAR file for the locale you want to install. Each TAR file contains locale files for a specific
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 47
    on Cisco.com to access the Software Center. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear. Select the language that you want to install. Each language pack contains files for a specific language
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 48
    Cisco Unity Express with Voice Mail feature application. Launch Configuration Assistant. For information, see the Getting Started with Cisco Configuration Assistant document at http://www.cisco of 1024 x 768. • Windows XP (Service Pack 1 or later) or Windows 2000 (Service Pack 3 or later). • You must
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 49
    . The home window appears. For information, see online help. Logging Into Cisco Unified CME Phone User Page To log into the phone user page for configuring certain features on your own IP phone, such as speed dial and call forward, perform the following steps. Prerequisites • You have a PC running
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 50
    com/go/configassist or on CD-ROM shipped with product Getting Started Guide for Cisco Catalyst Express 520 shipped with product or on CD-ROM shipped with product. User Guide for Cisco Catalyst Express 520 at http://www.cisco.com/univercd/cc/td/doc/product/lan/ca tex520/index.htm or on CD-ROM shipped
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 51
    supports Cisco Unity Express Version 2.3.4 and higher releases. Cisco Unity Express Documentation, By Version at http://www.cisco.com/en/US/docs/voice_ip_comm/unity _exp/roadmap/cuedocs.html User documentation for Cisco Unified IP Quick Reference Cards and User Guides at Phones http://www.cisco
  • Cisco UC520-8U-4FXO-K9 | Getting Started Guide - Page 52
    . 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Asia Pacific Headquarters Cisco Systems, Inc. 168 Robinson Road #28-01 Capital Tower Singapore 068912 www.cisco.com Tel: +65 6317 7777 Fax: +65 6317 7799 Europe Headquarters
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G
ETTING
S
TARTED
G
UIDE
Cisco Unified Communications 500 Series Model UC 520
INCLUDING LICENSE AND WARRANTY
1
Cisco One-Year Limited Hardware Warranty Terms
2
Overview
3
Equipment
4
Installing the Chassis and Power Supply
5
Grounding the Chassis
6
Connecting the Power
7
Powering Up the System
8
Creating the Initial Software Configuration
9
Installing a Cisco Catalyst Express 520 for a UC 520
10
Connecting the Interfaces and Devices
11
Verifying the Communications
12
Modifying the Software Configuration
13
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