Cisco WIP310-G1 User Guide

Cisco WIP310-G1 Manual

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  • Cisco WIP310-G1 | User Guide - Page 1
    USER GUIDE Wireless-G IP Phone Model: WIP310
  • Cisco WIP310-G1 | User Guide - Page 2
    the Battery 8 Powering On the Phone 8 Powering Off the Phone 8 Installing the Phone 8 Choosing the Wireless IP Settings 12 Registering Your Phone 13 Chapter 3: Using Your WIP310 14 Making External Phone Calls 14 Receiving Phone Calls 14 Placing a Call on Hold 14 Ending a Call 15
  • Cisco WIP310-G1 | User Guide - Page 3
    Services 22 Chapter 4: Advanced Functions 24 Enabling the Web Server 24 Using the Web Interface 24 Using Star Codes 24 Upgrading Your Phone Software 25 Performing a Factory Reset 25 Restarting the Phone 26 Chapter 5: Cisco SPA9000 Voice System Features 27 Picking Up a Call at a Specific
  • Cisco WIP310-G1 | User Guide - Page 4
    Table of Contents Electric and Electronic Equipment (WEEE 39 Appendix E: Software License Agreement 43 Software in Linksys Products 43 Software Licenses 43 Wireless-G IP Phone iii
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    your ITSP. Use the instructions in this User Guide to help you connect to your wireless network and configure your WIP310 Wireless-G IP Phone so that you can start making calls right away! Cisco Small Business Pro IP Phone Family The Cisco WIP310 IP phone is part of the Cisco suite of products for
  • Cisco WIP310-G1 | User Guide - Page 6
    Copyright and Trademarks CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, the Cisco logo, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet,
  • Cisco WIP310-G1 | User Guide - Page 7
    Chapter 1 Chapter 1: Getting to Know Your WIP310 Phone and Charger Phone in charger Your Cisco WIP310 Wireless-G IP Phone set consists of a handset, charger, USB cable, and power supply. To charge the phone: 1. Place the phone in the charging cradle. 2. Connect one end of the power supply to the
  • Cisco WIP310-G1 | User Guide - Page 8
    phone is off and is fully charged. The phone is on and cannot register to the ITSP, or the phone has low power. The phone is on, is connected to the wireless network and the ITSP, and is in ready to use. The phone is on and there is an unread text message or voice mail message. Wireless-G IP Phone
  • Cisco WIP310-G1 | User Guide - Page 9
    . •• Options-Press the Options soft key to access phone options. •• Settings-In the Home screen, press the Select button under the Settings icon to access many phone options, such as wireless setup, call preferences, speed dials, and call forwarding. •• Contacts-Press the Contacts soft key to access
  • Cisco WIP310-G1 | User Guide - Page 10
    connect to a wireless network. Trying to Register-The phone is connected to the wireless network and is attempting to connect to your Internet Telephony Service Provider (ITSP) to register your phone. Registration Failed-The phone is connected to the wireless network, but cannot register with your
  • Cisco WIP310-G1 | User Guide - Page 11
    cell can result in leakage or explosion. •• Remove the battery if you do not plan to use the product for several months at a time. •• Wireless-G IP Phone Getting to Know Your WIP310 •• Properly dispose of any "dead" batteries because they are likely to leak into the product. •• Do not store this
  • Cisco WIP310-G1 | User Guide - Page 12
    Wireless-G IP Phone, you need the following: •• Access to a Wireless-B or Wireless-G network with Internet access •• An account with an Internet Telephony Service Provider (ITSP) To use your phone, you need to complete the following tasks: 1. Connect to a wireless network. 2. Register your phone
  • Cisco WIP310-G1 | User Guide - Page 13
    the phone, the phone is not configured to connect to a network. To connect your phone to your wireless network, you need to set up a Wireless Profile. There are two ways to configure the WiFi Profile: Automatically via Wi-Fi Protected Setup® and Manually. NOTE: When configuring the phone's wireless
  • Cisco WIP310-G1 | User Guide - Page 14
    Your phone's PIN is displayed. WPS PIN 6. Connect to your router's web interface using a web browser. Your computer must be connected to your wireless network. Enter the IP address of the wireless router in the browser toolbar. 7. If required, enter the user name and password. (By default, Linksys
  • Cisco WIP310-G1 | User Guide - Page 15
    . 1. Log in to your wireless router's web interface using a web browser. Your computer must be connected to your wireless network. Enter the IP address of the wireless router in the browser toolbar. 2. If required, enter the user name and password. (By default, Linksys routers typically use "admin
  • Cisco WIP310-G1 | User Guide - Page 16
    to the router by the network administrator. Routers Using Security If you are using router security, follow the steps below. To add the profile: 1. In the Wireless Setup > Manual Setup screen, press Options and choose New Profile. Wireless-G IP Phone New Profile Settings 3. Scroll down and enter
  • Cisco WIP310-G1 | User Guide - Page 17
    it before proceeding. In the Wireless Setup > Manual Setup screen, press Options and choose Delete Profile. Switching Between Wireless Profiles You can configure multiple wireless profiles on your WIP310. If you have more than one wireless profile saved on your phone, the phone tries to contact the
  • Cisco WIP310-G1 | User Guide - Page 18
    be pre-configured and perform this step automatically. If there is a problem with registration, the phone displays a message that it failed to register. If this occurs, contact your ITSP for assistance. Wireless Setup 2. Select IP Settings and press the Select button. Wireless-G IP Phone 14
  • Cisco WIP310-G1 | User Guide - Page 19
    3 Chapter 3: Using Your WIP310 The Wireless-G IP Phone supports many features such as caller ID, call forwarding, call transfer, and 3-way conferencing, and can store 200 records in its address book. Making External Phone Calls Using Your WIP310 Redialing the Last Called Number To redial the last
  • Cisco WIP310-G1 | User Guide - Page 20
    unmute your phone, press the Options soft key and navigate to Unmute. Press the Select button. Adjusting the Call Volume While in a call, press the Left or Right Arrow key to adjust the call volume. Press the Select button to save the setting. Using Your WIP310 Transferring a Call You can transfer
  • Cisco WIP310-G1 | User Guide - Page 21
    Call History option. 2. Wireless-G IP Phone Using Your WIP310 3. Press the Select button. The entire Call History appears. 4. Press the Left or Right Arrow key to scroll through the Incoming Calls, Outgoing Calls and Missed Calls. To place a call to a number in the phone's Call Dial. Call
  • Cisco WIP310-G1 | User Guide - Page 22
    screen. Blocking Caller ID You can configure your phone to block your Caller ID from appearing when you make a call. To block your Caller ID: Wireless-G IP Phone Settings >Call Forwarding > Forward All Dest 1. After navigating to Call Forwarding in the Settings menu, press the Select button to
  • Cisco WIP310-G1 | User Guide - Page 23
    navigate to Speed Dial in the Settings menu. 3. Press the Select button to see the Speed Dial list. 4. Press the Up or Down Arrow key to navigate to an available Speed Dial number slot (1 is reserved for voice mail). Press the Select button. Wireless-G IP Phone Using Your WIP310 5. Enter a name
  • Cisco WIP310-G1 | User Guide - Page 24
    one screen. Press the Power/End Call button to return to the Home screen. Changing the Backlight Setting Use this option to manage the screen backlight. The longer the screen is on, the more battery power that is used. You Wireless-G IP Phone Using Your WIP310 can adjust the amount of time before
  • Cisco WIP310-G1 | User Guide - Page 25
    . 3. Press the Select button to see the Display Settings options. 4. Press the Up or Down Arrow key to navigate to the Station Name. Wireless-G IP Phone Using Your WIP310 5. Use the keypad to enter the name for your phone. 6. Press the Select button (check mark icon) to confirm or press the
  • Cisco WIP310-G1 | User Guide - Page 26
    Home Phone, Work Phone, Mobile Phone, Email address and street address. Use the keypad to enter the information. Using Your WIP310 Using call. 3. (Optional) Press the Right Arrow key to navigate through multiple phone numbers for the contact. 4. Press the Call button. Wireless-G IP Phone
  • Cisco WIP310-G1 | User Guide - Page 27
    Edit •• Edit Dial-Edit the destination number and place a phone call to that number. Press the Call button to place the call after editing. •• Delete •• Delete All -Delete all messages from the Sent Messages mailbox. Using Web Services Use this option to download data services from the Web. When you
  • Cisco WIP310-G1 | User Guide - Page 28
    the press the Back soft key. Press the Power/End Call button to return to the Wireless-G IP Phone Using Your WIP310 Home screen. To delete a stock from the list: this list. To add another location to the list: 1. In the Web Services menu, press the Up or Down Arrow key to highlight Weather. 2.
  • Cisco WIP310-G1 | User Guide - Page 29
    Chapter 3 Using Your WIP310 Wireless-G IP Phone 25
  • Cisco WIP310-G1 | User Guide - Page 30
    page of the Wireless-G IP Phone Web Interface displays. You can configure some of your phone settings, such as call forwarding and Do Not Disturb, using the web interface. See the sections on those settings in this guide for more information. Using Star Codes The WIP310 supports numerous "star codes
  • Cisco WIP310-G1 | User Guide - Page 31
    part of a Cisco SPA9000 Voice System network. See Cisco SPA9000 Voice System Features . Upgrading Your Phone Firmware The software on your WIP310 that controls the phone's features and functions is called firmware. You may be advised by your technical support person to upgrade your firmware if the
  • Cisco WIP310-G1 | User Guide - Page 32
    and power it on. To upgrade your phone firmware if your WIP310 is part of a Cisco SPA9000 Voice System: 1. Start Internet Explorer, and enter the following URL: http://www.linksys.com. 2. From the menu at the top of the page, select Support > Technical Support. 3. Click Choose a Product. If you
  • Cisco WIP310-G1 | User Guide - Page 33
    WIP310 is used in a small business environment, it may be part of a Cisco SPA9000 Voice System. Contact your system administrator for more information. NOTE: Cisco SPA9000 Voice System features work only if your Wireless IP Phone is part of a Cisco SPA9000 Voice System and the phone is registered
  • Cisco WIP310-G1 | User Guide - Page 34
    the Power/End Call button to return to the Home screen. Enabling the Linksys Key System If your phone is part of a Linksys Key System, you need to enable the key system to access Linksys Key System functions. Cisco SPA9000 Voice System Features Settings > Misc Settings 1. After navigating to
  • Cisco WIP310-G1 | User Guide - Page 35
    (Settings > Wireless Setup > IP Settings). My WIP310 is not responding; what should I do? Press and hold the Power/End Call button until the screen goes blank and the phone powers off. Power the phone on again. WEB: If your questions are not addressed here, refer to the WIP website, www.linksys.com
  • Cisco WIP310-G1 | User Guide - Page 36
    Appendix A Troubleshooting Wireless-G IP Phone 32
  • Cisco WIP310-G1 | User Guide - Page 37
    Fi AP Site Survey Voice / Data Statistic Speed Dial Clock Phone Book (200 Records) Call History (20 Records) Embedded Web configuration interface (with password protection) Auto Provisioning via TFTP/ HTTP/HTTPS Configuration changes via MMI or Web GUI Remote Software firmware via TFTP/HTTP/HTTPS
  • Cisco WIP310-G1 | User Guide - Page 38
    may require support by call server. **Batteries are rechargeable and have a limited number of charge cycles. The batteries may eventually need to be replaced. Battery life will vary from the stated average by usage, configuration and environment. Specifications Wireless-G IP Phone 34
  • Cisco WIP310-G1 | User Guide - Page 39
    Technical Support for instructions on how to obtain warranty service. The telephone number for Linksys Technical Support in your area can be found in the product User Guide and at www.linksys.com. Have your product serial number and proof of purchase on hand when calling. A DATED PROOF OF ORIGINAL
  • Cisco WIP310-G1 | User Guide - Page 40
    fees for support services) can be found at: www.linksys.com/ support. This limited warranty is governed by the laws of the jurisdiction in which the Product was purchased by you. Please direct all inquiries to: Linksys, P.O. Box 18558, Irvine, CA 92623 Warranty Information Wireless-G IP Phone 36
  • Cisco WIP310-G1 | User Guide - Page 41
    tested and complies with the specifications users, the antenna type and its gain should be so chosen that the EIRP is not more than required for successful communication. Industry Canada Radiation Exposure Statement This equipment complies with IC radiation exposure limits set Wireless-G IP Phone 37
  • Cisco WIP310-G1 | User Guide - Page 42
    Disclaimer The maximum performance for wireless is derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network capacity, data throughput rate des interférences et de toute autre condition défavorable. Regulatory Information Wireless-G IP Phone 38
  • Cisco WIP310-G1 | User Guide - Page 43
    kitas šios direktyvos [Lithuanian]: nuostatas. Wireless-G IP Phone Regulatory Information Nederlands [Dutch]: Dit apparaat print copy is included with the product. •• A pdf file is available on the product's webpage. Visit www.linksys.com/international and select your country or region. Then
  • Cisco WIP310-G1 | User Guide - Page 44
    the Linksys Wireless-N, -G, -B, and/or -A products, the following CE mark, notified body number (where applicable), and class 2 identifier are added to the equipment. or or or Check the CE label on the product to find out which notified body was involved during the assessment. Wireless-G IP Phone
  • Cisco WIP310-G1 | User Guide - Page 45
    or firmware not supported/provided by Linksys may result that the equipment is no longer compliant with the regulatory requirements. Technical Documents on www.linksys.com/international Follow these steps to access technical documents: 1. Enter http://www.linksys.com/international in your web
  • Cisco WIP310-G1 | User Guide - Page 46
    Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Linksys products. Consumers are required to comply with this notice oder an den Händler, bei dem Sie das Produkt erworben haben. Wireless-G IP Phone 42
  • Cisco WIP310-G1 | User Guide - Page 47
    d'élimination de votre ancien équipement, veuillez prendre contact avec les pouvoirs publics locaux, le service de traitement des déchets, ou l'endroit où vous avez acheté le produit. Italiano ( atkritumu savākšanas dienestā, kā arī veikalā, kur iegādājāties šo izstrādājumu. Wireless-G IP Phone 43
  • Cisco WIP310-G1 | User Guide - Page 48
    . W celu uzyskania szczegółowych informacji o usuwaniu starego sprzętu, prosimy zwrócić się do lokalnych władz, służb oczyszczania miasta lub sklepu, w którym produkt został nabyty. Wireless-G IP Phone 44
  • Cisco WIP310-G1 | User Guide - Page 49
    för miljön och personhälsa. För mer detaljerad information om kassering av din gamla utrustning kontaktar du dina lokala myndigheter, avfallshanteringen eller butiken där du köpte produkten. WEB: For additional information, please visit www.linksys.com/international Wireless-G IP Phone 45
  • Cisco WIP310-G1 | User Guide - Page 50
    Wireless-G IP Phone Software License Agreement Schedule 1 - Linksys Software License Agreement THIS LICENSE AGREEMENT IS BETWEEN YOU AND CISCO-LINKSYS LLC OR ONE OF ITS AFFILIATES CISCO SYSTEMS-LINKSYS (ASIA) PTE LTD. OR CISCO-LINKSYS K.K. ("LINKSYS") LICENSING THE SOFTWARE INSTEAD OF CISCO-LINKSYS
  • Cisco WIP310-G1 | User Guide - Page 51
    ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE Wireless-G IP Phone Software License Agreement SOFTWARE, EVEN IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL LINKSYS' LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations
  • Cisco WIP310-G1 | User Guide - Page 52
    software is free for all its users. This General Public License applies software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure have is not the original, so that any problems introduced by others will not reflect on the original Wireless-G IP Phone 48
  • Cisco WIP310-G1 | User Guide - Page 53
    warranty) and that users may redistribute the program under these conditions, and telling the user how to view for software interchange; or, Wireless-G IP Phone Software License Agreement c. Accompany it modules it contains, plus any associated interface definition files, plus the scripts used
  • Cisco WIP310-G1 | User Guide - Page 54
    differ in detail to address new problems or concerns. Each version is given Program does Wireless-G IP Phone Software License Our decision will be guided by the two goals COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT Schedule 3 If this Linksys product contains open source
  • Cisco WIP310-G1 | User Guide - Page 55
    this Linksys 3 are from the public web site at http://www.openssl. not be called "OpenSSL Wireless-G IP Phone Software License Agreement EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
  • Cisco WIP310-G1 | User Guide - Page 56
    related. 4. If you include anyWindows specific code (or a derivative thereof ) from the apps directory (application code) you must PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON Wireless-G IP Phone 8050510NC-DF 52
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USER GUIDE
Wireless-G IP Phone
Model:
WIP310