Coby CXCD377 User Manual - Page 23

TROUBLESHOOTING, There is no power to the device., The device does not play., There is no sound.

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Page 23 highlights

TROUBLESHOOTING If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support. Address Coby Electronics Technical Support 56-65 Rust Street Maspeth, NY 11378 Email [email protected] Web www.cobyusa.com Phone 800-727-3592: 718-416-3197: Mon-Fri, 8:00AM-11:00PM EST Saturdays, 9:00AM-5:30PM EST Mon-Fri, 8:00AM-5:30PM EST There is no power to the device. Ensure that the power cord is securely connected to the unit and the proper wall outlet. Ensure that the voltage selector has been set properly (110V or 220V). The device does not play. Moisture may have condensed inside the player. Remove the disc and leave the player on for 1-2 hours and then try again. There is no sound. Ensure that the speaker connections are secure and correct. Try adjusting the volume. Ensure that the player is in the proper mode (CD, Aux, Radio). Ensure that headphones are not connected to the unit. www.cobyusa.com Page 23

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www.cobyusa.com
Page 23
TROUBLESHOOTING
If you have a problem with this device, please read the troubleshooting
guide below and check our website at www.cobyusa.com for Frequently
Asked Questions (FAQs) and firmware updates. If these resources do
not resolve the problem, please contact Technical Support.
Address
Coby Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
Web
www.cobyusa.com
Phone
800-727-3592:
Mon–Fri, 8:00AM–11:00PM EST
Saturdays, 9:00AM–5:30PM EST
718-416-3197:
Mon–Fri, 8:00AM–5:30PM EST
There is no power to the device.
Ensure that the power cord is securely connected to the unit and the
±
proper wall outlet.
Ensure that the voltage selector has been set properly (110V or
±
220V).
The device does not play.
Moisture may have condensed inside the player. Remove the
±
disc and leave the player on for 1-2 hours and then try again.
There is no sound.
Ensure that the speaker connections are secure and correct.
±
Try adjusting the volume.
±
Ensure that the player is in the proper mode (CD, Aux, Radio).
±
Ensure that headphones are not connected to the unit.
±