Compaq 12XL310 Models XL300, XL300A, and XL300B - Maintenance & Service Gu
Compaq 12XL310 - Presario - Celeron 600 MHz Manual
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- Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 1
Troubleshooting MSG Index Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1200XL Series Portable Notebooks. This online guide Compaq. To report a technical problem, contact your Regional Support Center or IM Help - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 2
or color-coded bubble for another chapter. Printing the MSG For portable copies of this MSG, you can print single pages, multiple pages, or the entire guide. In the Acrobat Reader, click File, and then Print... for printing options. 2 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 3
herein may be trademarks and/or registered trademarks of their respective companies. Maintenance and Service Guide Compaq Presario 1200 Series Notebook Computer First Edition (July 2000) Compaq Computer Corporation PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BEFORE YOU BEGIN 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 4
XL300B Preface This Maintenance and Service Guide is a troubleshooting guide that is used as a reference guide when servicing the Compaq Presario 1200 Series Notebook Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1200 Series Notebooks without notice - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 5
to support this product: • Compaq Presario 1200XL Series Notebook Computer documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service Training Guides • Compaq Service Advisories and Bulletins • Compaq QuickFind • Compaq Service Quick Reference Guide PRESARIO - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 6
XL300A, and XL300B Product Description Models and Features Compaq Presario 1200 Series Portable Notebook Computer Models Feature XL300 XL300A = EMEA/APD 3) 56K Mini PCI d/f 3 = Seminole 2 = All AUS/NZ PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 7
XL300B Description 1 Display Release Latch 6 Right TouchPad Button 2 Display 7 Scroll Button 3 Model Number 8 Left TouchPad Button 4 Power (On/Off) Button 9 TouchPad 5 Speakers - Keyboard 2 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 8
Internet Zone Buttons and Lights Description 1 Num Lock Light 4 Instant E-mail Access Button 2 Caps Lock Light 5 Retail Central Button 3 Instant Internet Access Button 6 Power Button PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 3 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 9
Presario 1200XL Series Models: XL300, XL300A, and XL300B Front Bezel Components Description 1 Power (On/Off) Light 4 Volume Down Button 2 Battery Charge Light 5 Volume Up Button 3 AC Power Light 4 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 10
Presario 1200XL Series Models: XL300, XL300A, and XL300B Right-Side Components Description 1 Battery Compartment 2 PC Card Eject Button 3 PC Card Slot 4 Microphone Jack 5 Headphone Jack PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 5 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 11
Series Models: XL300, XL300A, and XL300B Left-Side Components Description 1 Security Slot 4 CD or DVD Manual Eject Hole 2 CD or DVD Player 5 Diskette Drive 3 CD/DVD Eject Button 6 Diskette Drive Eject Button 6 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 12
Presario 1200XL Series Models: XL300, XL300A, and XL300B Underneath the Unit Description 1 Stand Feet 4 Speaker Ports 2 Serial and Model Number 5 Modem Compartment Location 3 Memory Compartment PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 7 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 13
Presario 1200XL Series Models: XL300, XL300A, and XL300B Rear Connectors Description 1 Modem 5 Fan Vent 2 AC Power 6 VGA External Monitor 3 Keyboard/Mouse Port 7 USB Ports 4 Printer/Parallel Port 8 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 14
Presario 1200XL Series Model XL300, XL300A, and XL300B Specifications Physical and Environmental Computer 60°C Relative Humidity (noncondensing) Operating Non-operating (tw = 38.7°C max) 10 to 90% 5 to 95% PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 15
Controller Compaq PCI Modem Enumerator Texas Instruments PCI-1410 CardBus Controller Trident CyberBlade i1 AGP (51) VIA AC'97 Audio Controller Synaptics PS/2 TouchPad Numeric Data Processor VIA Bus Master PCI IDE Controller 2 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 16
Resources Direct Memory Access Controller Motherboard Resources Programmable Interrupt Controller Motherboard Resources Direct Memory Access Controller Numeric Data Processor Secondary IDE Controller (Dual FIFO) PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 3 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 17
PCI IDE Controller Secondary IDE Controller (Dual FIFO) VIA AC'97 Audio Controller (WDM) VIA AC'97 Audio Controller (WDM) Compaq PCI Modem Enumerator Motherboard Resources Motherboard Resources Motherboard Resources 4 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 18
ACPI BIOS System Board Extension for ACPI BIOS Texas Instruments PCI-1410 CardBus Controller Compaq PCI Modem Enumerator Trident CyberBlade i1 AGP (77) VIA Tech 8601 CPU to Bridge System Board Extension for ACPI BIOS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 5 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 19
Presario 1200XL Series Model XL300, XL300A, and XL300B Display Information Dimensions Height Width Display Dimensions nits 1.2 to 1.5 W typ (Assuming backlight current of 5.0 mA, or 100 nits luminance) 50 ms 60 Hz 6 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 20
Presario 1200XL Series Model XL300, XL300A, and XL300B Display Information (continued) Dimensions Height Width nits 1.2 to 1.5 W typ (Assuming backlight current of 5.0 mA, or 100 nits luminance) 50 ms 150 Hz PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 7 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 21
Presario 1200XL Series Model XL300, XL300A, and XL300B Memory Expansion System Memory 32 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB 256 MB 288 MB none 64 MB 32 MB 96 MB 64 MB 128 MB 128 MB 193 MB 256 MB 320 MB 8 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 22
Presario 1200XL Series Model XL300, XL300A, and XL300B Diskette Drive Capacity per Diskette (High/Low) 1.44 MB/720KB Diskette Size 3.5 in. Number of LED Indicators 0 (Read/Write) Number of Drives Supported 2 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 9 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 23
Presario 1200XL Series Model XL300, XL300A, and XL300B Hard Drive Hard Drives Drive Type 6.0GB Capacity Per Drive 6.0 GB Logical Rate at Interface 33.3 MB/s 12.0GB 12.0 GB 11968 6 190/330 512 4 14 24 33.3 MB/s 10 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 24
Presario 1200XL Series Model XL300, XL300A, and XL300B CD or DVD Drive Dimensions Weight 3000 mAH 43.2 WH Temperature Requirements Operating Non-Operating Charging 32°F (0 to 50°C) -20°C to 60°C 5°C to 45°C PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 11 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 25
XL300B Pin Assignments This appendix provides connector pin assignment tables for Compaq Presario 1200XL Series Portable Notebook. For more information about connectors, refer 7 18-25 Signal Ground * = Active low PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 26
Presario 1200XL Series Model XL300, XL300A, and XL300B Universal Serial Bus (USB) Connectors Pin Assignments Pin Signal 1 +5 V Ground Analog 14 Vertical Sync 7 Ground Analog 15 DDC2B Clock 8 Ground Analog 2 PIN ASSIGNMENTS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 27
Modem Connector Presario 1200XL Series Model XL300, XL300A, and XL300B Pin Assignments Pin Signal 1 Unused 2 Tip 3 Ring 4 Signal Pin Signal 1 Data 1 4 +5 V 2 Data 2 5 Clock 1 3 Ground 6 Clock 2 PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 3 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 28
Presario 1200XL Series Model XL300, XL300A, and XL300B Battery Operations This section covers the following topics more efficiently with the applications. The amount of battery life depends on the values selected. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 29
Presario 1200XL Series Model XL300, XL300A, and XL300B Maximizing the Energy Stored To maximize the energy stored in the Pack Battery Charge Time On Line 4.5 hours premature termination TBD Off Line 2:50 hours TBD 2 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 30
, or local regulations. ÄCAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also exposes potentially harmful battery components. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 3 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 31
Important: The setting for the Hard Disk must be less than or equal to the setting for the system. If the Notebook is on a network, Compaq recommends that System Standby be set to Never. 4 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 32
Presario 1200XL Series Model XL300, XL300A, and XL300B The following table shows the default settings 0% Alarms Alarm Action Notification: Text Power Mode: No Action Notification: No Action Power Mode: Hibernation PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 5 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 33
• Recommended: performance on AC, Battery Optimized on Battery • Disabled: no run time support, high speed SpeedStep options can be accessed in three ways: • Access F10 Setup (R) SpeedStep(TM) technology dialog box. 6 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 34
XL300B Low-Power Modes Compaq Presario 1200 Series Notebook Computers have files while in Standby mode. However, unsaved information is lost if the Notebook is turned off prior to system wake-up, or if a power loss occurs while using the AC adapter. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 35
click Standby. Press any key. Indicators Flashing Power light Time-Out Default Hibernate Manual Time-Out Default 15 minutes if using battery power. Notebook will not automatically enter is off, screen is blank 8 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 36
seconds. Indicators Power light is off, screen is blank. Important: The manual shutdown mode is not recommended unless the standard shutdown mode does not work. section in this Maintenance and Service Guide. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 9 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 37
Presario 1200XL Series Model XL300, XL300A, and XL300B Servicing the Notebook - Full Off Mode The Notebook must be turned off completely when installing or replacing components in the system. Follow the instructions least four seconds; this causes a manual shutdown. Then, restart your Notebook with - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 38
Codes, perform the steps in the order listed above. Rerun POST after each recommended action until the problem is solved, and if no error message occurs. Once the problem is the hard drive is installed in the Notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 39
Presario 1200XL Series Model XL300, XL300A, and XL300B 7. Ensure that the battery pack is inserted the keyboard. 3. Remove the Palmrest Cover with TouchPad . 4. Remove the LED button bezel. Continued on next page. 2 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 40
Presario 1200XL Series Model XL300, XL300A, and XL300B 5. To clear the password, remove the RTC battery by prying verify that the Power-on password has been cleared. If it has not been cleared, repeat Steps 1 through 8. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 3 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 41
Presario 1200XL Series Model XL300, XL300A, and XL300B Power-On Self-Test (POST) To run POST, complete these steps: Turn off the Notebook, then turn it on again. As soon as the Compaq the POST error codes and what they TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 42
Presario 1200XL Series Model XL300, XL300A, and XL300B XX000YZZ 201-Memory Error Probable Cause Recommended 605-Diskette Drive Error Probable Cause Recommended Action Mismatch in drive type. Run Computer Setup. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 5 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 43
• Troubleshooting without Diagnostics • Before Replacing Parts • Solving Minor Problems • Solving Hard Drive Problems • Solving Hardware Installation Problems • Solving Keyboard/Numeric Keypad Problems • Solving Memory Problems 6 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 44
file and print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or save that information. Have the files or the printed information available when you call for support. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 45
. A list of the installed Compaq devices is displayed. 8. If instructions on the screen as the devices are tested. When testing is complete, the Test Option menu is displayed. 10. Exit the Test Option menu and the Diagnostics menu. 8 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 46
(INSPECT) from the Compaq Diagnostics diskette: 1. Turn files Windows files 7. Follow the on-screen instructions to cycle through the screens, return to the list and choose another item, or print the information. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 47
Diskette Drive Test Serial Test Hard Drive Test Video Test Video Test Video Test Audio Test DVD or CD Test TouchPad Pointing Device Test 10 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 48
test failed. 109-xx CMOS clock test failed. 110-xx Programmable timer load data test failed. 113-xx system board and retest. Memory Test Error Codes Error Code Description 200-xx Memory machine ID test PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 11 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 49
3. Replace the system board and retest. Error Code 401-xx 402-xx 403-xx Parallel Printer Test Error Codes Description Printer failed or not connected. Failed Port . 5. Replace the system board and retest. 12 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 50
the Configuration and Diagnostics Utilities. Error Code 1101-xx Serial Test Error Codes Description Serial Port test failed. Recommended Action 1. Check port configuration. 2. Replace the system board and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 13 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 51
format test failed. Hard drive ECC* test failed. Hard drive power mode test failed. Network preparation test failed. Drive monitoring test failed. *ECC = Error Correction Code 14 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 52
25 mode 9 x 14 character cell test failed. The following steps apply to error codes 501-xx through 516-xx: 1. Disconnect external monitor and test with internal LCD display. failed. Video noise pattern test failed. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 15 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 53
80 x 25 mode 8 x 8 character cell test failed. The following steps apply to error codes 2402-xx through 2456-xx: 1. Run the Configuration and Diagnostics Utilities. 2. Replace the display ECG/VGC memory test failed. 16 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 54
to error codes Advanced VGA DAC test failed. 2458-xx through 2480-xx: Advanced VGA data path test failed. Replace the system board and retest. Advanced VGA BitBLT test failed. Advanced VGA LineDraw test failed. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 17 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 55
2. Replace the system board and retest. Error Code 3301-xx 3305-xx 6600-xx 6605-xx 6608-xx 6623-xx Drive Test Error Codes Description Recommended Action CD or DVD drive read 5. Replace the system board and retest. 18 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 56
that all required changes have been made to the CONFIG.SYS file. • Verify that all required changes have been made to the AUTOEXEC.BAT file. • Verify that all printer drivers have been installed for each application. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 19 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 57
when battery pack is inserted and power cord is unplugged. Solving Battery Pack/Gauge Problems Probable Cause Solution(s) Battery pack is discharged. • Connect the Notebook to an spaced and not bent or broken. 20 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 58
temperature range for operation or storage. • Operating Range: 50°F to 104°F (10°C to 40°C) • Storage Range: -4°F to 86°F (-20°C to 30°C) Recharge the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 21 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 59
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Battery Pack/Gauge Problems Problem Probable Cause Solution(s) Battery charge does not last as long draining the battery. devices when not in use. 22 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 60
Problem Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Battery Pack/Gauge Problems Probable Cause Solution(s) Battery pack has Range: -4°F to 86°F (-20°C to 30°C) Recharge the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 23 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 61
Problems Some causes and solutions for common possible diskette drive problems are listed in the following table. Problem Checkup from the Compaq Diagnostics disk. files to hard drive or another diskette. Reformat bad diskette. 24 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 62
black border may also appear on the left and right sides of the display. Both of these displays indicate that the monitor is working properly. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 25 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 63
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Display Problems Problem resolution on external monitor and toggling back to internal display, which supports up to 800 x 600. Press Fn+F3 to switch between TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 64
the display cable to the following until the problem is solved: 1. System board 2. Display assembly Defective display cable. Replace the display assembly. Defective inverter board. Replace the display assembly. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 27 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 65
border may also appear on the left and right sides of the display. Both of these displays indicate that the monitor is working properly. 28 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 66
drive at all times in case of errors or failures. Solving Hard Drive Problems Problem Probable Cause Solution(s) Reading the hard drive takes an unusually long time after the Notebook and reinsert the device. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 29 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 67
on the screen or insufficient memory error occurs during operation. Solving Memory Problems Probable Cause Solution(s) Optional memory expansion card is installed incorrectly, is applications that you do not need. 30 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 68
driver is not supported. Card is not Compaq PC card platforms. Ensure that the card is inserted in the correct orientation. Check and secure telephone connection. Install drivers. See Specifications to verify COM port. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 69
-click My Computer to verify the drive letter assigned to the card. The card is not supported. Contact a Compaq-authorized service provider for a list of PC cards tested successfully in Compaq PC card platforms. 32 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 70
off while it was left unattended and the power icon is off. Solving Power Problems Probable Cause Solution(s) Notebook is not connected to Insert battery or connect an a on the Notebook. Turn on the Notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 33 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 71
for instructions. If the self-test fails, the problem is printer-specific. Refer also to the printing section of your application documentation. Solving Printer Problems Problem the printer cable and retest. 34 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 72
system prompt to activate the mouse device driver. Add a line in the AUTOEXEC.BAT file to activate the mouse driver automatically each time the computer is turned on or restarted . Wipe up liquid with a dry cloth. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 35 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 73
all exterior doors of the Notebook. 5. Pack the Notebook in sufficient packing material to protect it. Use the original packing box or similar packaging. 36 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 74
provides details for removing and replacing each component of the Presario 1200XL units. Electrostatic Discharge When removing or replacing parts, ground yourself before touching the Notebook or its subassemblies. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 75
, it can damage the unit. Compaq strongly recommends that all screws removed , place it away from the work area to prevent damage. Connectors and Plastic instructions. Most of the connectors in these Notebooks are ZIF Connectors. 2 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 76
Presario 1200XL Series Model XL300, XL300A, and XL300B ZIF Connector The 1200XL Series servicing this Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 77
Handle flex cables with extreme care; they can tear easily. ÄCAUTION: When servicing these Notebooks, ensure that cables are placed in their proper location during the reassembly Ribbon Cable • Hard Drive Ribbon Cable 4 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 78
for the diskette drive is shown below. ÄCAUTION: When servicing this Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 5 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 79
and under the edge of the system board. ÄCAUTION: When servicing this Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook. 6 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 80
for the keyboard is shown below. ÄCAUTION: When servicing this Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 7 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 81
for the hard drive is shown below. ÄCAUTION: When servicing the Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook. Note: 8 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 82
potentially harmful battery components. No field-serviceable parts are located inside the battery pack. Note: Compaq Presario 1200XL Series Portable Notebooks have several their associated respective subassembly. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 9 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 83
to touch the battery contacts. Place only the battery pack for Compaq Presario 1200XL Series Portable Notebooks in the battery compartment. Do not force No field-serviceable parts are located inside the battery pack. 10 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 84
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Modem To remove the modem, complete the following steps modem door, slide the door forward 2 and then lift to remove it. Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 11 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 85
Presario 1200XL Series Model XL300, XL300A, and XL300B 4. Press the release latches 1 on each side that hold the Lift 2 the modem from the system board connector. To replace the modem board, reverse these procedures. 12 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 86
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Memory Module To remove the memory module, it off the connector on the system board. To replace the memory module, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 13 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 87
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Palmrest Cover with TouchPad Note: It is turn the Notebook upside down. 3. Remove four screws from underneath the Notebook. Continued on next page. 14 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 88
Presario 1200XL Series Model XL300, XL300A, and XL300B 4. Turn the Notebook right side up. 5. Pull the display Lift the cover off the unit. To replace the Palmrest Cover with TouchPad, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 15 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 89
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Keyboard To remove the keyboard, complete the following steps: Ribbon Cable should fold behind the ZIF Connector rather than underneath the keyboard. 16 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 90
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Heatspreader To remove the Heatspreader, complete the thermal pads. ÅTo prevent damage, do not use excessive force when replacing the screws. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 17 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 91
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Internet Zone Cover (Status Panel Assembly) Note: pry open the display hinge covers, and slide them off the hinges. Continued on next page. 18 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 92
down, and remove two screws located at the back of the Notebook that secure the Internet Zone cover to the chassis . Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 19 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 93
panel. 7. Remove the two innermost screws from the display hinges that secure the status panel to the chassis. Continued on next page. 20 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 94
Presario 1200XL Series Model XL300, XL300A, and XL300B 8. Lift up one corner of the Internet Zone cover 9. Remove Internet Zone cover 2 from the chassis. To replace the Internet Zone Cover, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 21 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 95
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the LVDS Board (Available only on models with a TFT display cable from the right side of the Internet Zone button board. Continued on the next page. 22 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 96
Presario 1200XL Series Model XL300, XL300A, and XL300B 4. Remove two screws securing the LVDS button board and remove it from the chassis. To replace the LVDS button board, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 23 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 97
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Hard Drive Note: Illustrations may show parts removed that Disconnect the cable from the hard drive after the hard drive is lifted from the chassis. 24 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 98
hard drive mounting brackets, remove two screws from each side of the hard drive. To replace the hard drive and mounting brackets, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 25 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 99
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Processor To remove the processor, complete the following , and lift the processor 2 off the system board connector. Continued on next page. 26 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 100
Presario 1200XL Series Model XL300, XL300A, and XL300B Replacing the Processor To replace the processor, to lock the processor in place. 4. Reassemble the remaining components by reversing their removal procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 27 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 101
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Display Panel Assembly Note: Illustrations may show parts cable by gently pulling up to release it from the connector. Continued on the next page. 28 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 102
and XL300B 8. While supporting the display, remove 1 the two outermost screws securing the display to the chassis and lift 2 the display panel out of the hinges. To replace the display panel, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 103
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Upper CPU Cover To remove the upper CPU cover, complete Remove four screws 1 located on the top of the upper CPU cover. Continued on the next page. 30 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 104
Presario 1200XL Series Model XL300, XL300A, and XL300B 10. Turn the Notebook upside down and remove one screw. 11. that the upper CPU cover is removed, you can remove the hard drive ribbon cable from the system board PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 31 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 105
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Hard Drive Cable 1. Disconnect the hard drive cable by pulling the cable off the connector. 32 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 106
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the CD/DVD Drive To remove the CD/DVD Drive, 30). 7. Turn the Notebook upside down and remove the two screws securing the CD/DVD drive to the chassis. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 33 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 107
it from the system board, and lift the CD/DVD to remove it. To replace the CD/DVD drive, reverse these procedures. 34 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 108
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Power Supply Board To remove the power supply board right side of the board, and gently rock back and forth to disconnect it 2 from the system board PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 35 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 109
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Fan Assembly To remove the fan assembly, complete the following board and lift 2 the fan assembly from the chassis slot. Continued on the next page. 36 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 110
the fan. To replace the fan assembly and gasket, reverse these procedures. Important: When replacing the fan assembly ensure the manufacturing label is pointing inward. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 37 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 111
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Real Time Clock Battery ÄCAUTION: Removing the RTC battery object to pry up the RTC battery to prevent damage to the system board or the battery. 38 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 112
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Battery Charger and Audio Board (Voltage Converter . Remove the floppy cable located above the battery charger board (pg 42). Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 39 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 113
Presario 1200XL Series Model XL300, XL300A, and XL300B 13. Disconnect the speaker cable. Continued on next page. 40 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 114
Presario 1200XL Series Model XL300, XL300A, and XL300B 14. Remove 1 one screw from the battery charger and audio the battery charger board, ensure that the pins are aligned with the connector on the system board. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 41 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 115
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Diskette Drive To remove the diskette drive, complete the hard drive (pg 24). 10. Remove the upper CPU cover (pg 30). Continued on next page. 42 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 116
Presario 1200XL Series Model XL300, XL300A, and XL300B 11. Remove screw from the diskette drive retaining bracket and lift the bracket out of the chassis. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 43 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 117
Presario 1200XL Series Model XL300, XL300A, and XL300B 12. Disconnect the diskette drive ribbon from the system board to expose the screw. Continued on next page. 44 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 118
2 from the chassis. To replace the diskette drive, reverse these procedures. ÄCAUTION: Ensure that cables are placed in their proper locations during the reassembly process. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 45 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 119
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Speaker Assembly To remove the speaker assembly, complete the pg 24). 10. Remove the battery charger and audio board (pg 39). Continued on next page. 46 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 120
verify the color coded positioning of the left and right speaker cables to ensure that the speaker assembly cable is placed in its proper location during the reassembly process. To replace the speaker assembly, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 121
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the System Board To remove the system board, complete the Disconnect the speaker assembly cables from the system board (pg 46). Continued on next page. 48 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 122
Presario 1200XL Series Model XL300, XL300A, and XL300B 16. Remove the three standoffs and three screws from the system board. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 49 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 123
Presario 1200XL Series Model XL300, XL300A, and XL300B 17. Remove four screws from the rear connector. Note: board, reverse these procedures. Important: Before replacing the system board, remove all remaining cables. 50 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 124
ordering spare parts. The serial number 1 is located underneath the unit. Illustrated Parts The following illustrations are typical of the spare parts provided with the Compaq Presario 1200XL Series Notebook Computers. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PARTS CATALOG 1 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 125
System Unit Presario 1200XL Series Models: XL300, XL300A, and XL300B Spare Part Items 1 Button Board Cover 2 Keyboard 3 Palmrest with Touchpad 222116-001 222115-001 To order parts, refer to later in this chapter. 2 PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 126
Boards Presario 1200XL Series Models: XL300, XL300A, and XL300B Spare Part Items 1 Heat Spreader 2 Processors CEL 600MHz CEL 001 Does part# exist. 222139-001 222152-001 To order parts, refer to later in this chapter. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PARTS CATALOG 3 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 127
Presario 1200XL Series Models: XL300, XL300A, and XL300B Display Assembly Descritption Spare Part Number 12.1 in. DSTN Display 13.3 in. TFT Display Panel 222151-001 To order parts, refer to later in this chapter.' 4 PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 128
Presario 1200XL Series Models: XL300, XL300A, and XL300B Mass-Storage Devices Spare Part Items 1 Hard Drive 5.0 GB 6.0 GB 10.0 -001 222123-001 222124-001 222118-001 To order parts, refer to later in this chapter. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PARTS CATALOG 5 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 129
Presario 1200XL Series Models: XL300, XL300A, and XL300B Miscellaneous Cables Spare Part Items Spare Part Number Miscellaneous Cable items unless otherwise specified. To order parts, refer to later in this chapter. 6 PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 130
Adapter 60W SLIM 2-Wire 2 AC Power Cords (Not Shown) Spare Part Number 222113-001 293831-001 To order parts, refer to later in this chapter. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PARTS CATALOG 7 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 131
Presario 1200XL Series Models: XL300, XL300A, and XL300B Miscellaneous Plastics Spare Part Items Spare Part Number Miscellaneous the above unless otherwise specified. To order parts, refer to later in this chapter. 8 PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 132
placed. Suffix -001 -002 -003 -004 -005 -006 QuickFind Part Numbr Suffix Month January February Suffix -007 -008 March -009 April -010 May -011 June -012 Month July August September October November December PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PARTS CATALOG 9 - Compaq 12XL310 | Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 133
Series Models: XL300, XL300A, and XL300B Configure-To-Order Features Compaq Presario 1200XL Portable Computer Configure To Order Features Item Description Spare Part Software TBD TBD Other CTO Options TBD TBD 10 PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200XL Series
Model XL300, XL300A, and XL300B
Before You
Begin
Product
Description
Specifications
Pin
Assignments
Battery
Operations
Troubleshooting
Removal
Sequence
Parts
Catalog
MSG Index
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the
Maintenance and Service Guide
(MSG) for Compaq Presario 1200XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the
Notice
section of this MSG. To locate
your unit’s serial number, to see symbol conventions, or to view technician’s notes, see the
Preface
. This MSG is updated online as needed.
For comments or questions about the contents of this MSG,
contact Compaq
.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to
Using this Guide
.