Compaq 12XL510 Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M
Compaq 12XL510 - Presario - PIII 800 MHz Manual
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- Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 1
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Before You Begin Pin Assignments Removal Sequence Product Description Battery Operations Parts Catalog Specifications Troubleshooting MSG Index Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 2
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Using this Guide To effectively use this guide, refer to the list the Welcome page by clicking the bookmark, 1200 Series Maintenance and Service Guide, and then click the bookmark or color-coded bubble for another chapter. Printing the MSG - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 3
herein may be trademarks and/or registered trademarks of their respective companies. Maintenance and Service Guide Compaq Presario 1200 Series Notebook Computer First Edition (June 2000) Compaq Computer Corporation PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BEFORE YOU BEGIN 1 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 4
1200 Series Models: XL101-XL113, XL115, XL118-XL127 Preface This Maintenance and Service Guide is a troubleshooting guide that is used as a reference guide when servicing the Compaq Presario 1200 Series Notebook Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 5
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Locating Additional Information The following documentation is available to support this product: • Compaq Presario 1200XL Series Notebook Computer documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 6
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4 BEFORE YOU BEGIN PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 7
Models and Features Compaq Presario 1200 Series Portable Notebook Models Feature XL101, XL102, XL103 XL104, XL105, XL106 Display 12.1" HPA 12.1" HPA or 13.0" HPA Processor AMD-K6II MMX 450MHz AMD-K6II MMX 450MHz or AMD-K6II MMX 475MHz Hard Drive CD or DVD Drive Modem Battery System Memory - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 8
PCI data/fax 56.0Kbps PCI data/fax Battery 4.5Ahr NiMH or 3.5Ahr LiOn 3.5Ahr LiOn or 4.5Ahr NiMH System Memory 64MB 32MB or 64MB Compaq Presario 1200 Series Portable Notebook Models Feature XL110 XL111 Display Processor Hard Drive CD or DVD Drive Modem 12.1" TFT AMD-K6II MMX 475MHz 6.0GB - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 9
CD-ROM Modem 56.0Kbps PCI data/fax 56.0Kbps PCI data/fax Battery 4.5Ahr NiMH 3.5Ahr LiOn System Memory 64MB 64MB Compaq Presario 1200 Series Portable Notebook Models Feature XL120 XL121 Display Processor Hard Drive CD or DVD Drive Modem 12.1" HPA AMD-K6II MMX 500MHz 5.0GB 24X CD-ROM 56 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 10
Processor AMD-K6II+ MMX 533MHz AMD-K6II+ MMX 533MHz Hard Drive 6.0GB 6.0GB CD or DVD Drive 6X DVD 24X CD-ROM Modem 56.0Kbps PCI data/fax 56.0Kbps PCI data/fax Battery 3.2Ahr LiOn 3.2Ahr LiOn System Memory 64MB 96MB 4 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 11
Models: XL101-XL113, XL115, XL118-XL127 # Description 1 Display 2 Power (On/Off) Button 3 Keyboard 4 TouchPad 5 Left TouchPad Button # Description 6 Headphone Jack 7 Microphone Jack 8 Right TouchPad Button 9 Integrated Speakers and Ports PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 12
1200 Series Models: XL101-XL113, XL115, XL118-XL127 Front Bezel Lights # Description 1 Power Light 2 Battery Charging Light 3 Power Cord Light # Description 4 Num Lock Light 5 Caps Lock Light 6 Scroll Lock Light 6 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 13
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Right-Side Components # Description 1 Battery Compartment 2 CD or DVD Drive Eject Button 3 CD or DVD Drive Manual Eject Hole PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 7 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 14
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Left-Side Components # Description 1 PC Card Eject Lever 2 PC Card Slot # Description 3 Diskette Drive 4 Diskette Drive Eject Button 8 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 15
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Underside of the Unit # Description 1 Memory Compartment 2 Stand Feet PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 9 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 16
1 AC Adapter 2 Universal Serial Bus 3 Security Slot 4 Serial Port # Description 5 External VGA Monitor Port 6 Parallel/Printer Port 7 Keyboard/Mouse Port 8 Modem Jack 10 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 17
before the hard drive goes into low power mode Important: The setting for the Hard Disk must be less than or equal to the setting for System Standby. If the Notebook is on a network, Compaq recommends that System Standby be set to Never. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 18
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 The following table shows the default settings for each Power Scheme. Always on System Standby Turn OFF Monitor Turn OFF Hard Disks Portable/Laptop System Standby Turn OFF Monitor Turn OFF Hard Disks Home/Office Desk System Standby Turn - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 19
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 SpeedStep Technology Modes Does Era have SpeedStep? If so, are the settings listed below correct? SpeedStep Technology features several speed options for processor response to low-power conditions. These include the following settings: • - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 20
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Low-Power Modes Compaq Presario 1200 Series Notebook Computers have two levels of low-power management: Hibernation and Standby (also known as Sleep mode). Hibernation Hibernation helps conserve battery life and protect data. Your Notebook - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 21
is off, screen is blank** When battery is low or after 1 hour of Standby. Notebook will not automatically enter Hibernation mode if using AC Power. Press Power button once. Power light is off, screen is blank** PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 15 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 22
The manual shutdown mode is not recommended unless the standard shutdown mode is unsuccessful. Battery Operating Life Battery operating life is affected by variables such as: • Power conservation settings • Hardware configuration • Software application options • Display brightness • Hard drive usage - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 23
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Servicing the Notebook - Full Off Mode The Notebook must be turned off completely (Off mode) when installing or replacing components in the system. Follow the instructions for properly putting the Notebook into Off mode, unplugging it from - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 24
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 18 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 25
.0cm 25.7cm 5.0cm 31.3cm 25.7cm Weight (varies by model) 7.19lbs or 7.36lbs 3260g or 3340g Stand-Alone (Battery Pack) Power Requirements Nominal Operation Maximum Average Peak Operation NiMH W @ 9.6V 0 to 10.14km PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 1 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 26
Presario 1200 Series Models: XL101 standards specify thermal limits for plastic surfaces. Compaq Presario 1200 Series Portable Notebooks operate well within this range Processor 14 ALi M5229 PCI Bus Master IDE Controller 2 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 27
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 IRQ Device(s) 14 Primary IDE Memory Access Controller Motherboard resources Programmable Interrupt Controller Motherboard Resources Direct Memory Access Controller Motherboard Resources PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 28
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 I/O Address 183Fh 1840h - 1847h System Function (Shipping Configuration) Numeric Data Processor Motherboard Resources ALi M5229 PCI Bus Master IDE Controller Secondary IDE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 29
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 I/O PRO AGP 2X (English) System Memory Catalog Memory Address Device(s) 00000000h - 0009FFFFh System Board Extension for PnP BIOS 000A0000h - 000AFFFFh RAGE LT PRO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 5 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 30
Metric Active Area Height x Width 10.39 x 7.79in 264.0 x 198.0mm Height Depth Width 8.58in 0.31in 11.6in 218.0mm 8.0mm 295.0mm Response Time 150ms Contrast Ratio 50:1 Brightness 100nits Avg Refresh Rate 120-150Hz 6 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 31
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Memory Expansion Base System Expansion Total Memory Board Memory Memory 32Mb 32Mb 64Mb 32Mb 64Mb 96Mb 32Mb 128Mb 160Mb 64Mb 32Mb 96Mb 64Mb 64Mb 64Mb 128Mb 128Mb 192Mb Diskette Drive Specifications Diskette Size Drive - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 32
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Hard Drive Specifications Drive Type Logical Configuration Cylinders Heads Sectors per Track Bytes per Sector Seek Times Single Track Average Maximum Full Stroke Transfer Rate at interface Sector Interleave - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 33
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Specifications Track Pitch Access Time 24X CD-ROM Drive 1.6um 110ms Info not available +/- 0.27Vrms none Info. not available 128Kb - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 34
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 10 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 35
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Pin Assignments This section provides connector pin assignment tables for Compaq Presario 1200XL series Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 1 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 36
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Serial Connector Pin Assignments Pin Signal Pin Signal 1 Connectors Pin Assignments Pin Signal Pin Signal 1 +5V 3 Data + 2 Data - 4 Ground 2 PIN ASSIGNMENTS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 37
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 External VGA Monitor Connector External VGA Monitor Connector Pin Assignments Pin Signal 1 Unused 2 Unused 3 Tip Pin Signal 4 Ring 5 Unused 6 Unused PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 3 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 38
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Keyboard/Mouse Connector Pin Assignments Pin Signal Pin Signal 1 Data 1 4 +5 V 2 Data 2 5 Clock 1 3 Ground 6 Clock 2 4 PIN ASSIGNMENTS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 39
Set the power conservation levels in the Power Management utility to Maximum. • Customize the timeout value to work more efficiently with the applications. The amount of battery life depends on the values selected. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 1 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 40
this process. If the AC adapter is plugged in while the battery is draining, begin again with step 1 of the conditioning process. 3. The battery is reconditioned. 4. Resume normal use of the Notebook with AC power. 2 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 41
and/ or local regulations. ÄCAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also exposes potentially harmful battery components. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 3 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 42
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 43
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Troubleshooting This section covers troubleshooting information for Compaq Presario 1200 Series Portable Notebook Computers. The basic steps in troubleshooting include: 1. Preliminary Steps 2. The Power-On Self Test (POST) 3. The - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 44
steps: 1. Turn off the Notebook. 2. Disconnect the power cord. 3. Remove the battery pack. 4. Remove the Palmrest cover with the TouchPad. 5. Remove the Heatspreader. 6. Remove the keyboard. Continued on the next page. 2 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 45
in the diskette drive. However, if POST detects errors, these are indicated by messages on the display screen and/or audible messages. A list of the POST error codes and what they mean is shown in the table below. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 3 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 46
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Note: If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables. Power-On Self-Test Messages 102-System Board Failure - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 47
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 hard drive. 1782-Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1. Run Computer Setup. 2. Replace the hard drive. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 48
Error Codes • Troubleshooting without Diagnostics • Before Replacing Parts • Solving Minor Problems • Solving Hard Drive Problems • Solving Hardware Installation Problems • Solving Keyboard/Numeric Keypad Problems • Solving Memory Problems • Solving PC Card Problems • Solving Power Problems - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 49
unattended testing, decide to stop on errors, or choose to print or save a log of errors. 9. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu is displayed. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 7 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 50
Error Codes Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify subassemblies with possible damage or defects. 8 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 51
pg 17) Processor Test Memory Test Keyboard Test Parallel Printer Test Video Test Diskette Drive Test Serial Test Hard Drive Test Video Test Video Test Video Test Audio Test DVD or CD Test TouchPad Pointing Device Test PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 9 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 52
failed Recommended Action 1. Flash the system ROM and retest. 2. Replace the system board and retest. 1. Remove the memory module and retest. 2. Install a new memory module and retest. Random address test failed 10 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 53
test failed Recommended Action 1. Connect the printer. 2. Check power to the printer. 3. Install the loop-back connector and retest. 4. Check port and IRQ configuration. 5. Replace the system board and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 11 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 54
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Error Code 600-xx 601-xx 602-xx 603-xx 604-xx 605-xx 606-xx 609-xx 610-xx 697-xx 698-xx 699-xx Diskette Drive Test Error Codes Description Diskette ID drive types test failed Diskette format failed Diskette read test failed Diskette - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 55
test failed Hard drive conditional format test failed Hard drive ECC* test failed Hard drive power mode test failed Network preparation test failed Drive monitoring test failed *ECC = Error Correction Code PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 13 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 56
Video 320 x 200 mode color set 1 test failed Video 640 x 200 mode test failed Video screen memory page test failed Video gray scale test failed Video white screen test failed Video noise pattern test failed 14 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 57
set 1 test failed Video 640 x 200 mode test failed Video screen memory page test failed Video gray scale test failed Video white screen test failed Video noise pattern test failed ECG/VGC memory test failed PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 15 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 58
to error codes Advanced VGA DAC test failed 2458-xx through 2480-xx: Advanced VGA data path test failed Replace the system board and retest. Advanced VGA BitBLT test failed Advanced VGA LineDraw test failed 16 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 59
screen. The following pages contain troubleshooting information on: Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 17 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 60
. Problem Computer does not beep after the PowerOn Self-Test (POST). Solving Audio Problems Probable Cause Solution This is typical; it indicates successful completion of the Power-On Self-Test (POST). No action is required. 18 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 61
Hibernation until you can find another power source or charge the battery pack. Adjust the volume. No action is necessary. Allow time for the battery pack to return to room temperature. Replace the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 19 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 62
Power management is turned off or disabled. An external device or PC Card is draining the battery. Enable power management in Computer Setup and in Windows Power Properties. Turn off or disconnect external devices when not in use. 20 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 63
rate. Keep the battery pack within the recommended temperature range for operation or storage. • Operating Range: 50°F to 104°F (10°C to 40°C) • Storage Range: -4°F to 86°F (-20°C to 30°C) Recharge the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 21 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 64
required diskette. by the drive. Diskette has a bad sector. Copy files to hard drive or another diskette. Reformat bad floppy. Drive error has occurred. Run Computer Checkup from the Compaq Diagnostics diskette. 22 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 65
display by using Fn+F7 or Fn+F8. Computer screen is in direct Tilt display or move computer. light. Screen save was initiated by Power Management due to lack of user activity. Press any key or touch the TouchPad. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 23 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 66
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Problem all and the Power-On Self-Test (POST) completes when the unit is powered up.** The light back to internal display, which supports up to 800 x 600. TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 67
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Problem (Continued) Solving Display Problems be observed. Connect the unit to an external monitor before powering up the unit. If an external monitor is not PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 25 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 68
Presario 1200 Series Models Hard drive has bad sectors or has failed. Hard drive is not seated properly. Run Computer Checkup. Turn off and unplug the notebook, remove the battery pack, and remove and then reinstall the hard drive. 26 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 69
Problems Problem Probable Cause Solution(s) A new device is not recognized as part of the computer system. Cable(s) of new external device are loose or power cables are unplugged. Power keypad from the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 27 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 70
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table. Problem Memory count during Power-On Self-Test (POST) is incorrect. "Out of Memory" message is displayed on the screen or - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 71
. address. The card is not supported. Use supported cards only. Network driver is not installed or is not set up properly. Telephone cord is not properly connected. Install driver. Verify telephone connection. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 29 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 72
the hard drive card using the wrong drive letter. Double-click My Computer to verify the drive letter assigned to the card. The card is not supported. Contact a Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Solving Power Problems Also - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 73
install the correct printer driver. Printer that is set up for a network is not connected to the network. Connect the printer to the network. Printer cable is too long, unshielded, or defective. Replace the cable. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 31 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 74
is not enabled. Enter MOUSE at the system prompt to activate the mouse device driver. Add a line in the AUTOEXEC.BAT file to automatically activate the mouse driver each time the computer is turned on or restarted. 32 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 75
Compaq Support Obtain the following information before contacting Compaq Reseller Support: • Product name • Product serial number • Purchase date • Conditions under which the problem AUTOEXEC.BAT files, if possible. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 33 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 76
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Shipping Preparation To ship the notebook, complete the following steps: 1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored or in transit. 2. Turn off - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 77
42h 45h 46h 48h Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Beeps 1-2-2-3 POST Routine Description Restore CPU control word during warm boost Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM Checksum Initialize cache before memory autosize 8254 timer - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 78
errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization 36 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 79
option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 37 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 80
Code A8h AAh Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Beeps POST Routine Description Scan for notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupts 38 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 81
for the 1200XL unit. Serial Number Location Report the unit's serial number 1 to Compaq when requesting information or ordering spare parts. The serial number is located underneath the notebook as shown below. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 1 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 82
Presario 1200 Series Models: XL101-XL113, XL115, XL118- protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. Generating V 11,000 V 7,000 V 5,000 V 2 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 83
during disassembly be kept with the part that was removed, and then returned to their proper locations. Important: As each subassembly is removed from the Notebook, place it away from the work area to prevent damage. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 3 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 84
Hard Drive Ribbon Cable Connectors and Plastic Parts Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling these plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions. 4 REMOVAL SEQUENCE PRESARIO - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 85
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 ZIF Connector The 1200XL servicing this notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 86
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 CD or DVD Ribbon Cable The ribbon cable position for the CD or DVD drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 87
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Diskette Drive Ribbon Cable The ribbon cable position for the diskette drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 88
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Speaker Assembly Cable The cable position for the speaker assembly is shown below. The cable is routed under the battery charger board and under the edge of the system board. ÄCAUTION: When servicing this notebook, ensure that cables are - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 89
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Hard Drive Ribbon Cable The ribbon cable position for the hard drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 90
pack; this action damages the pack, makes it unusable, and exposes potentially harmful battery components. No field-serviceable parts are located inside the battery pack. Note: Compaq Presario 1200XL Series Portable Notebooks have several screws of various sizes that are not interchangeable. Care - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 91
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Battery To remove the battery pack, complete the following steps: 1. Slide the battery compartment door down and remove it from the chassis. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 92
incinerate the battery pack. Do not open a battery pack; this action damages the pack, makes it unusable, and exposes potentially harmful battery components. No field-serviceable parts are located inside the battery pack. 12 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 93
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Palmrest Cover with TouchPad The palmrest cover with the Notebook and one screw from the right-side of the computer. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 13 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 94
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4. Turn the Notebook over (right side up). 5. Pull the display release latches that the cable is properly routed through the slot on the Upper CPU Cover. 14 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 95
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Keyboard To remove the keyboard, complete the following cover normally sits. 4. Remove the heatspreader (pg 17). Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 15 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 96
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 5. Disconnect the flex cable from the ZIF connector on the system board and remove the keyboard. To replace the keyboard, reverse these procedures. 16 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 97
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Heatspreader To remove the Heatspreader, complete the WARNING: To prevent damage, do not use excessive force when replacing the screws. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 17 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 98
socket. 3. Insert a small-blade screwdriver in the slot in front of the processor and push away from the display to lock the processor. 4. Reassemble the remaining components by reversing their removal procedures. 18 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 99
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Hard Drive Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the hard drive, complete the following steps: 1. - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 100
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4. Remove two screws from the hard drive mounting bracket and lift out the hard drive with mounting bracket attached. Continued on next page. 20 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 101
Models: XL101-XL113, XL115, XL118-XL127 Removing the Hard Drive Mounting Bracket To remove the hard drive mounting bracket, remove four screws from the top of the hard drive. To replace the hard drive and mounting bracket, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 102
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the CD/DVD Drive Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the CD/DVD Drive, complete the following steps: - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 103
located at the back of the CD or DVD drive. 9. Disconnect the CD/DVD drive cable from the CD or DVD drive. 10. Remove the CD or DVD drive from the chassis. To replace the CD/DVD drive, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 23 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 104
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Battery Charger Board (Voltage Converter Board) Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove on the parts listed in the written procedure. To remove the battery - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 105
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Modem To remove the modem, complete the following and disconnect the modem from the connector on the system board. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 25 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 106
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. Disconnect the modem cable from the modem. To replace the modem, reverse these procedures. 26 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 107
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Display Panel Assembly Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 27 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 108
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. For units with Thin Film Transistor (TFT) displays, disconnect the cable from the CMOS connector as shown in 3 below. Continued on the next page. 28 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 109
the display, carefully push in 1 on the hinge covers, and then lift 2 the covers off the hinges. 8. Support the back of the display panel and remove two screws from each of the hinges. Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 29 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 110
displays, Compaq recommends replacing the LVDS connector on the end of the display flex cable after the display panel assembly has been removed from the unit. To replace the display panel, reverse these procedures. 30 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 111
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 hard drive (pg 19). 6. Remove the display panel assembly (pg 27). 7. Remove the screw on the underside of the unit, which secures the upper CPU cover to the chassis. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 112
on the top of the upper CPU cover. 9. Lift the cover off the snaps on the chassis to disconnect the power switch from the connector on the system board. To replace the upper CPU cover, reverse these procedures. 32 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 113
31). 8. Remove the battery charger board (pg 24). 9. Disconnect the speaker cables from the system board as shown below and remove the speaker assembly from the chassis. To replace the speaker assembly, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 114
When replacing the diskette drive, ensure that the diskette drive eject lever is properly inserted in the chassis slot. ÄCAUTION: Ensure that cables are placed in their proper locations during the reassembly process. 34 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 115
the hard drive (pg 19). 6. Remove the display panel assembly (pg 27). 7. Remove the upper CPU cover (pg 31). 8. Disconnect the fan cables from the connectors on the system board and lift the fan assemblies from the chassis slots. Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 116
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 To remove the fan gasket, pull the gasket from the fan. To replace , ensure that the arrow (located on the top of the fan gasket) is pointing inward. 36 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 117
pg 31). 10. Remove the battery charger board (pg 24). 11. Remove the CD/DVD drive (pg 22). 12. Remove the fan assemblies (pg 35). 13. Disconnect the data cable and the speaker assembly cables (pg 33). Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 118
Models: XL101-XL113, XL115, XL118-XL127 14. Remove seven standoffs from the system board. 15. Remove two screws from the CD/DVD drive mounting rails and remove the mounting rails from the system board. Continued on the next page. 38 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 119
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 16. Remove two screws from the the system board, remove the memory module and all cables from the system board. See also Verifying Dip Switch Settings. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 39 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 120
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Verifying Dip Switch Settings ÄCAUTION: If the system board below. Note: Black portions of the switch diagrams above indicate the position of the switch. 40 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 121
screw from the memory module door and lift the door off the unit. 4. Pull the side levers to release the memory module and unplug the memory module from the system board. To replace the memory module, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 122
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 42 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 123
for spare parts for the Presario 1200XL Series Notebook Computer. The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number 1 is located underneath the unit. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 124
Base 158798-001 6 Battery Pack 3.5 eLiOn 102, 104-108, 388647-001 110 Battery Pack 4.5 eNiMH 102, 104-108, 388648-001 110, 115, 118, 120-124 Battery Pack LiOn Enhanced 111, 119, 125-127 138184-001 2 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 125
-105, 109 159548-001 475MHz AMD 2V K6II Processor 104, 106-108, 161064-001 110, 115, 119, 122 500MHz 2.1V K6II Processor 111, 118, 120- 173534-001 121, 123-124 533MHz K6II Processor 125-127 201542-001 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 3 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 126
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 # Description 5 System I/O Bd 512K Cache 32MB System I/O BD 512K Cache -001 125 126-127 all all 202071-001 202072-001 158800-001 158801-001 4 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 127
104, 115, 120-122 12.1" TFT/LVDS Models: XL108, 110, 119 12.1" TFT Models: XL119 13.0" HPA Models:XL105-107, 118, 123-124, 126-127 159038-001 173540-001 158796-001 13.3" TFT/LVDS Models: XL111 173665-001 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 5 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 128
44MB Diskette Drive all 3 24X CD ROM Drive 102, 104-106, 108, 110, 115, 118-119, 120124, 126-127 4 6X DVD Drive (Not Shown) 108, 111, 125 Spare Part Number 169609-001 170087-001 141847-001 142307-001 169799-001 6 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 129
Miscellaneous Cable 330946-001 Kit* 1a. Diskette Drive Cable 1b. Hard Drive Cable 1c. CD Drive Cable 1d. TouchPad Cable 1e. Modem Cable *Kit includes one each of the above items unless quantity specified. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 7 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 130
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Miscellaneous Hardware Miscellaneous Plastics # Description Spare Part Number Miscellaneous Hardware 346853-001 Kit* 1 1. Hard Drive Mounting Bracket 2 2. LCD Guide FPC 3 3. PCMCIA Torsion Spring (qty. 4) *Kit includes one each - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 131
UK -031 AC Power Cord NA (Not Shown) 104-108, 110-111, 115, 118, 125-127 293831-001 AC Power Cord LA/Intl 102, 104- (Not Shown) 108, 110 293831-002 AC Power Cord JP (Not Shown) 123-124 293831-291 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 9 - Compaq 12XL510 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - M - Page 132
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Spare Parts Not Shown Parts Description 32MB PC100 S.O. DIMM Memory FPC Cable Connector to Interface Board Battery Calibration Card Miscellaneous Screw Kit Logo Kit Logo Plate Return Kit Models XL-xxx 126-127 Spare Part Number 122699-
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Before You
Begin
Product
Description
Specifications
Pin
Assignments
Battery
Operations
Troubleshooting
Removal
Sequence
Parts
Catalog
MSG Index
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the
Maintenance and Service Guide
(MSG) for Compaq Presario 1200XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the
Notice
section of this MSG. To locate
your unit’s serial number, to see symbol conventions, or to view technician’s notes, see the
Preface
. This MSG is updated online as needed.
For comments or questions about the contents of this MSG,
contact Compaq
.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to
Using this Guide
.