Compaq 147092-001 User Guide

Compaq 147092-001 - KVM Switch - PS/2 Manual

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  • Compaq 147092-001 | User Guide - Page 1
    Server Console Switch User Guide First Edition (June 1999) Part Number 141555-001 Compaq Computer Corporation
  • Compaq 147092-001 | User Guide - Page 2
    COMPAQ IS" AND COMPAQ COMPUTER CORPORATION Compaq Computer Corporation. © 1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. The software described in this guide /or service marks of Compaq Computer Compaq Server Console Switch User Guide First Edition (June 1999) Part
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    Contents About This Guide Text Conventions...vii Symbols in Text ...viii Symbols on Equipment viii Rack Stability...ix Getting Help...ix Compaq Technical Support ix Compaq Website...x Compaq Authorized Reseller x Chapter 1 Introduction Product Overview ...1-1 Features ...1-2 Configurations ...1-3
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    iv Compaq Server Console Switch User Guide Chapter 3 Cabling Cable Information...3-1 Cable Locking Mechanism 3-1 Connecting the Cables 3-3 Connecting the Power Cable to the Dual Console 8-Port DC Switch Box 3-5 Switch Box Startup Behavior 3-7 Computer Startup Behavior 3-7 Configuring the Switch
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    About This Guide v Chapter 5 Using the Simplified OSD Launching the OSD 5-1 Conducting a screen capture 5-1 Simplified OSD Selection Screen 5-2 Opening the Simplified OSD or accessing the Simplified OSD Selection screen on a primary switch 5-2 Simplified OSD Status Port Symbols 5-3 Simplified
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    vi Compaq Server Console Switch User Guide Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers A-1 Federal Communications -Specific Requirements B-2 Appendix C Specifications Appendix D Troubleshooting Tips Appendix E Updating the Firmware Procedure ...E-1 Index
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    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and User input appears in a different typeface and in uppercase. FILENAMES File names appear in uppercase italics. Menu Options, Command Names,
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    Compaq Server Console Switch User Guide Symbols in Text These symbols may be found in the text of this guide manner presents clarifying information or specific instructions. NOTE: Text set off in shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of
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    for as long you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ1. This service is available 24 hours a day, 7 days a week
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    Server Console Switch User Guide Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet: http://www.compaq.com Be sure to
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    , enabling you to view and select server names that make sense to you. The 2-Port switch uses a simplified OSD. A typical Compaq Server Console Switch, also know as keyboard/monitor mouse (KMM) or keyboard/video/mouse (KVM), configuration consists of the console (monitor, keyboard, and mouse), the
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    Switch Firmware Update - Allows quick and easy update since the application code of the switch resides in FLASH. The port Compaq Server Console Switch Software Utility CD. (Not available for use with the 2-Port switch.) See this CD for additional information. s Support for Optional Switch
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    . Additional information on configuring multiple Server Console Switches can be found in Chapter 3. s A single switch box is used to connect four or eight their respective cables. You can connect the Server Console Switch to servers located in the same or adjoining racks. See Figure 1-1. Keyboard, Mouse
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    1-4 Compaq Server Console Switch User Guide s You can tier multiple Server Console Switch units to connect up to 64 servers. This configuration is illustrated in Figure 1-2, where the secondary unit's device port is connected to one of the computer ports on the original, or primary unit. Multiple
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    Introduction 1-5 s The Dual Console 8-Port models allow you to set up two consoles, as shown in Figure 1-3, so that your switch system can be controlled from more than one location, or by two users. Keyboard, Mouse, and Video Cables Figure 1-3. Dual console configuration
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    1-6 Compaq Server Console Switch User Guide Available Models The Server Console Switch is available in 2-, 4-, or 8-Port versions. Table 1-1 shows a comparison of these models. # of computer ports # of consoles (monitor, keyboard, mouse) # of tiered computers Switch connection mode control Power
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    2 Chapter Hardware Installation This chapter provides hardware installation information for the Compaq Server Console Switch. WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that the following items are completed BEFORE performing any work
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    you have the following items available before beginning installation: s Compaq Server Console Switch Rack Option Kit q Main switch unit q Power cord (except Dual Console 8-Port DC model) q Rails with hardware q Compaq Server Console Switch User Guide q Serial cable q Warranty Card You must supply
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    using the side-mount procedure described below. 1. Attach the side-mount rails to your 2-Port unit. Figure 2-1. Attaching the 2-Port side-mount rails 2. Slide the tabs on the rails into the same U location on each side of the rack. Figure 2-2. Mounting the 2-Port unit to the side of the rack
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    2-4 Compaq Server Console Switch User Guide 3. Use a screw on each side to secure the side-mounted unit to the rack. Figure 2-3. Securing the 2-Port side-mount installation
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    the electrical outlet or the unit. 1 2 3 4 5 Figure 2-4. Connecting the 2-Port KVM cable å Keyboard, monitor, and mouse connectors to computer 1  Monitor connector to switch box console ê Keyboard and mouse connectors to the switch box console ‚ Keyboard, monitor, and mouse connectors to computer
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    2-6 Compaq Server Console Switch User Guide 4-Port and 8-Port Side-Mount 0U Installation Use the following procedure to install the 4-Port, 8-Port, or Dual Console 8-Port units on the side of a rack. 1. Attach the side-mount rails to your Server Console Switch unit. Figure 2-5. Attaching the side-
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    Hardware Installation 2-7 3. Use a screw on each side to secure the side-mounted unit to the rack. Figure 2-7. Securing the side-mount installation
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    Server Console Switch User Guide 4-Port and 8-Port Rear Rack 0U Installation If you are using your 4-Port, 8-Port, or Dual Console 8-Port unit in conjunction with the Compaq 1U Keyboard Drawer Rack Option Kit, no additional rack space is required. Attaching the slide rail brackets 1. Attach the
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    not installed during the installation of the 1U Keyboard Drawer, this option must be removed and reinstalled with the cage nut in place. 3. Slide the switch box with rails into the rail mounting brackets. Figure 2-10. Sliding the
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    2-10 Compaq Server Console Switch User Guide 4. Use two M6 screws to secure the rails to the back of the rack. Figure 2-11. Securing the rails
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    Installation Use the following procedure to install the 4-Port, 8-Port, or Dual Console 8-Port units in a rack in a standard 1U configuration. Attaching the slide rail brackets Figure 2-12 shows how to attach the slide rail brackets to the switch box. Figure 2-12. Attaching the slide rail brackets
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    2-12 Compaq Server Console Switch User Guide When using the template on the back of the rack, mark the rack at the top of the template to help align the next component.
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    Hardware Installation 2-13 2. Insert a cage nut in the marked hole on the rear or the rack. Figure 2-15. Inserting a cage nut 3. Insert an adjustable rack-mounting bracket into the rack and hook the tabs into the appropriate holes in the rear of the rack, aligning the screw holes at the front of the
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    2-14 Compaq Server Console Switch User Guide 4. Use two M6 screws to attach the mounting bracket to the front of the rack. Figure 2-17. Attaching the mounting brackets to the front of the rack 5. Tighten the wing nuts. Rack-mount Installation Slide the switch box into the rack-mount brackets as
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    middle hole, as shown in Figure 2-19. Figure 2-19. Securing the front cover panel NOTE: This installation supports the optional Switch Box Connector Kit, which provides frontal access to a 4- or 8-Port switch for a keyboard, monitor, mouse, and power cord. If desired, use this option in place of the
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    systems give satisfactory results at the maximum length. Cable Locking Mechanism The keyboard and mouse cable options for the 4-Port, 8-Port, and Dual Console 8-Port units have a locking mechanism to provide a secure connection. You must use proper procedures when disconnecting these cables. CAUTION
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    3-2 Compaq Server Console Switch User Guide To properly disconnect the keyboard or mouse cable: å Grasp the housing when power is lost or turned off. To reestablish keyboard and mouse communication to the switch, you might have to reboot each computer. To save your hardware settings, click Snapshot
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    outlet or the unit. Figures 3-2 through 3-6 show the location of the keyboard, monitor and mouse ports for each of the switch boxes. 1. Connect the mouse, video, and keyboard cables to the appropriate switch connectors. Note that all keyboard and mouse cables are 6-pin mini-DIN PS/2 style, and all
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    3-4 Compaq Server Console Switch User Guide Figure 3-6. Dual Console 8-Port DC connectors 2. Decide which computer is to be connected to port 1. Connect the computer's mouse to the appropriate connector beneath the port labeled 1. Connect the computer's monitor to the 15-pin VGA connector. Connect
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    Cabling 3-5 Connecting the Power Cable to the Dual Console 8-Port DC Switch Box Use only #18 AWG stranded wire UL 1007 or UL 1015 (not included with the switch). The maximum length should not exceed 10 meters (32.8 feet). WARNING: Always disconnect power before changing any wiring. WARNING: To
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    3-6 Compaq Server Console Switch User Guide Figure 3-7. Wiring diagram å Red wire  Black wire ê Green/Yellow striped wire. Use chassis ground connection only ‚ 48 Volt DC (to external fused 48 volt DC
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    when the servers boot up, their drivers send device settings to the switch. During startup, the switch box unit does the following: s Identifies the mouse and keyboard and puts them into default states. s Switches to port 1 by default, and displays the number "1" in the status flag displayed on
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    3-8 Compaq Server Console Switch User Guide Resetting the Unit If the keyboard or mouse locks up, you can push the Reset button on the back panel to reset the switch. Pressing the Reset button may allow you to recover the device settings without power cycling the computers. Making Connections Under
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    port number instead of a monitor type. Use the designation 4-Port for a four-port secondary and 8-Port for an eight-port secondary. The OSD allows secondary ports to be treated much like ports on the primary switch any problems with minimum disruption to the system. When plugging a primary switch box
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    3-10 Compaq Server Console Switch User Guide Dual Console Configuration The dual console configuration is available using either of the Dual Console 8 Port switches. Use the same methods described previously to connect the cables to your unit. Then use the ports on the front of the switch box to
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    Display The On-Screen Display (OSD) is for use with the 4-Port, 8-Port, and Dual Console 8-Port units. If you are using a 2-Port switch box, see Chapter 5, "Using the Simplified OSD." Alternate Languages The Compaq Server Console Switch Software Utility CD contains an update to the OSD for languages
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    4-2 Compaq Server Console Switch User Guide s Choose switch connection mode if you are using the Dual Console 8-Port switch s Save the hardware settings s View information about your switch system Additional functionality is described in this chapter under each of the screen headings. NOTE: The OSD
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    . Page Up/Page Down Enter Caps Lock Esc Alt Alt + X F1 Screen Pages up and down through the name and port lists. Completes switch operation on the Main screen and exits OSD menus. Disabled. (Use Shift to change case.) Closes the current screen and returns to the previous. Exits
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    4-4 Compaq Server Console Switch User Guide Menu Overview Table 4-2 shows the options available from each OSD menu. Table 4-2 OSD Menu Tree Setup Scan Menu Flag Set Flag Position Security Broadcast Devices Modify Names MAIN MENU Commands Scan Enabled Broadcast Active Snapshot Reset Version
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    Identifies which user you are in a Dual Console configuration A, B Console identifier in a Dual Console 8-Port switch Primary ports have a single port number. Secondary ports have the port number of the primary switch they are attached to followed by a dash, and then the number of the secondary
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    4-6 Compaq Server Console Switch User Guide Table 4-4 Main Screen Functions Button Click to... Names sort alphabetically by names Port sort by port numbers Setup display Setup screen Commands display Commands screen Note: Highlighted port indicates selected device. Alternate Method
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    preemptive mode customize the flag display set a password and screen saver set the keyboard and mouse for simultaneous control establish monitor and port settings assign names to computers Alternate Method Press Alt + S Press Alt + M Press Alt + F Press Alt + C Press Alt + B Press Alt + D Press Alt
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    4-8 Compaq Server Console Switch User Guide Commands Screen The Commands screen lists actions you can initiate. Figure 4-3. Commands screen Table 4-6 Commands Screen Functions Field/Button Select/Click to... Alternate Method Scan Enabled automatically switch video from port to port Press Alt
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    version number of the switch firmware as well as information about any auxiliary devices connected to the switch to facilitate system troubleshooting and support. The Version screen also values, click Reset. NOTE: If this does not correct the problem, press the Reset button on the back panel of the
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    10 Compaq Server Console Switch User Guide Devices Screen If your system includes one or more secondary switches in a tiered configuration, you must make the primary switch aware of the secondary switch by assigning a specific device type. In addition, if one or more of the computers in your switch
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    number or name from the list of computers on the Main screen if you have no switch or computer connected to it assign a secondary switch to your 4-Port system assign a secondary switch to your 8-Port system accept changes, close the current screen, and return to the previous screen Alternate Method
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    4-12 Compaq Server Console Switch User Guide Names Screen Use this screen to identify a computer by name rather than port number. NOTE: Before you can assign names to computers attached to secondary switches, you must first associate the secondary device with a port. Once this is done, the port
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    the OSD 4-13 To assign a unique name to a computer: 1. Click the port number of the computer. 2. Type the device name in the Names field. Computer names steps 1 and 2 for each computer to be named. 4. Click OK. To edit an existing port or name double-click on it, make any changes, then click OK.
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    4-14 Compaq Server Console Switch User Guide Menu Screen Use this screen to set the display order of the computers on the Main screen. If you are using a Dual Console 8-Port switch, use this screen to select a switch connection mode. NOTE: Switch Mode is grayed out in single user switches, and
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    pattern. Example 1 - User A is accessing computer 2-4 attached to the secondary switch at Port 2 on the primary switch while user B scans computers attached to the secondary switch at Port 1 on the primary switch. Behavior - Switch at Port 1 is available to scan; no user is accessing it. Any key
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    4-16 Compaq Server Console Switch User Guide Behavior - Switch at port 3 is available to scan; no user is accessing it. Any key pressed at the keyboard or a mouse click stops the scanning and passes the keystrokes or mouse movements to the currently selected computer. Figure 4-9. Scan screen
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    Scan Screen Functions Field/Button Click to... Names sort computers alphabetically by name Port sort computers by port number Sec enter the length of time a computer is selected before the scan switches to the next computer Defaults return to default settings OK save changes and return
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    4-18 Compaq Server Console Switch User Guide Flag Screen The status flag indicates the name or port number of the currently selected computer. If you have a Dual Console 8-Port switch, each console can have different flag attributes. Figure 4-10. Flag screen Figure 4-11. Status flag showing the
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    Using the OSD 4-19 Table 4-12 Flag Screen Functions continued Field/Button Select/Click to... Timed display flag for only 5 seconds after switching Flag 1, 2, 3, 4 select a color palette Opaque Transparent Set Position OK have the flag cover the desktop image have the desktop image seen
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    4-20 Compaq Server Console Switch User Guide Security Screen The security feature enables you to lock the password, the other fields on the screen are activated. If you have a Dual Console 8-Port switch, each console can have a different password. Figure 4-13. Security screen Table 4-13 Security
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    Using the OSD 4-21 Table 4-13 Security Screen Functions continued Field/Button Select/Click to... Time Delay enter the number of minutes before the keyboard and monitor are locked Energy set the energy saver feature if your monitor is Energy Star compliant (see Caution below) Screen operate
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    4-22 Compaq Server Console Switch User Guide 4. Choose Energy if your monitor is Energy Star compliant, or Screen if it is not. CAUTION: Monitor damage can result from use of Energy Mode
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    Using the OSD 4-23 Screen Saver Test Click OK to activate the Screen Saver Test. After 10 seconds you are returned to the Security screen. Figure 4-14. Screen Saver Test
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    4-24 Compaq Server Console Switch User Guide Broadcast Screen The broadcast feature enables you to simultaneously broadcasting mouse movement to multiple systems may have unpredictable results. The switch attempts to send keystrokes and mouse movements to the selected computers simultaneously;
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    on the entire system. To broadcast to tiered configurations: Setting Up Computers Attached to Secondary Switches 1. From the Main screen, double-click the computer name or port number of the secondary switch to which you want to broadcast; press Print Scrn twice; the Main screen for the secondary
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    4-26 Compaq Server Console Switch User Guide Setting Up Computers Attached to Primary Switches 1. From the Main menu on the primary switch, click Setup | the primary switch, deselect Broadcast Active. 2. From the Main screen, double-click the port number or name of the secondary switch for which you
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    defaults for the OSD should not be changed in a secondary switch because adjustments can cause conflicts between the secondary and primary switches. Access OSD menus at the secondary switch to: s Check version information of your firmware s Set up broadcasting s Add another level of security in
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    4-28 Compaq Server Console Switch User Guide 2. Double-click on the computer name or port or Highlight the port and press Enter or Type the port number or first few letters of the computer name to establish is as unique, then press Enter. Performing a Soft Switch After opening the OSD menus, you can
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    5 Chapter Using the Simplified OSD The Simplified OSD is only for use with the 2-Port switch. Launching the OSD Press Print Scrn to access the keyboard/monitor/mouse OSD menus. To print a screen capture displayed by a computer, follow this procedure: Conducting a
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    5-2 Compaq Server Console Switch User Guide Simplified OSD Selection Screen When you press the Print Scrn key to open the Simplified OSD menus, the first screen that appears is called the Simplified OSD Selection screen. Basic functions such as selecting computers and checking port/computer status
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    Using the Simplified OSD 5-3 Simplified OSD Status Port Symbols + Computer connected and running. x Secondary switch connected and running. NOTE: The Simplified OSD screens in this document are examples. Your screens may vary depending on your configuration. Simplified OSD Advanced Menus
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    5-4 Compaq Server Console Switch User Guide ADVANCED MENUS COMMANDS SETUP Scan Names OSD Flag Devices or menu screen. NOTE: Broadcast is not an available option for the 2-Port switch. Exiting the Simplified OSD To exit the Simplified OSD, press Esc. Selecting Computers Use the
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    by the number of the port, in the Simplified OSD Selection screen, type the port number of the computer you want to switch to or Use the arrow Unique Names to Computers." 2. Press Enter. 3. When you are finished switching, press Esc to exit the Simplified OSD and remove the Simplified OSD menus
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    5-6 Compaq Server Console Switch User Guide Assigning Unique Names to Computers You may find it easier to identify the computers in a system by name, rather than by port number. For example, in a network environment, you can assign the same names as those assigned by the network for each computer.
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    you can change the order of computer ports from displaying the port number to displaying the port name. Other attributes of the Simplified the menu and screens, making it difficult to correct the problem. If this occurs, reset the switch to its default Simplified OSD values by pressing: Esc +
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    5-8 Compaq Server Console Switch User Guide 4. Press Esc to save the settings and exit the menu or F10 to . Increasing delay can prevent the screen from being a distraction when performing simple computer switching operations. Choose to list computers by port number or alphabetically by name.
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    the Simplified OSD 5-9 Changing Status Flag Attributes The status flag indicates the name or port number of the currently selected computer. You can choose to display the status flag at all times, for a few seconds after switching, or not at all. You can also change the color of the status flag
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    5-10 Compaq Server Console Switch User Guide Values and Effects of Settings on Flag Appearance Setting Enabled Row Column Color Text Mode Table 5-2 Flag Appearance Settings Values Flag Off Ports On Names On Ports Timed Names Timed 0 - 14 0 - 25 0 - 7 0 - 7 Opaque Transparent Effect Flag does
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    Setup screen appears with the first port position (or computer name) highlighted. SCAN PATTERN SETUP Port Sec Name 1 20 Computer 1 then type the number of seconds you want this computer to be selected before switching to the next computer in the sequence. 5. Move the highlight to the next
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    5-12 Compaq Server Console Switch User Guide Removing a computer from the scan list To remove a computer from the scan list: 1. In the Scan Pattern Setup screen, type the port number of the computer to be removed or If your computers are listed by name, type the first few letters of the name of the
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    Using the Simplified OSD 5-13 Locking the screen and keyboard To lock the screen and keyboard: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2. Highlight Security and press Enter; the Security Configuration screen appears. SECURITY CONFIGURATION Password New password
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    5-14 Compaq Server Console Switch User Guide 5. Highlight Mode and select Energy if you are using an Energy Star compliant monitor or Screen if your monitor is not of that type. CAUTION:
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    damage can result from use of Energy Mode with monitors that are not Energy Star compliant. Displaying Version Information To facilitate system troubleshooting and support, you can display the version number of the switch firmware as well as information about any auxiliary devices connected to the
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    5-16 Compaq Server Console Switch User Guide To display version information and device settings: 1. From the Commands menu in the Advanced Menus screen, move the highlight to Version and press Enter; the Version screen appears. VERSION Firmware Hardware Dip Switch F Port 1 x.x.x x x x COMPUTER 1
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    reset the mouse and keyboard values: 1. From the Commands menu in the Advanced Menus, highlight Reset and press Enter. 2. If step 1 does not correct the problem, press the Reset button on the back panel of the switch. Assigning Specific Device Types If your system includes one or more secondary
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    5-18 Compaq Server Console Switch User Guide 3. To assign a secondary switch to a port, highlight the port and use the + or - keys to obtain the appropriate values or To assign a monitor type, highlight the port you want and use the + or - keys to obtain the value that corresponds to the particular
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    identification, your Compaq Server Console Switch has been assigned a Compaq Series Number. The Compaq Series numbers for this product are: s 2-Port-EO1002 s 4-Port-EO1004A s 8-Port-EO1004B s Dual Console 8-Port-EO1004C s Dual Console 8-Port DC-EO1003 The Compaq Server Console Switch Series Number
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    A-2 Compaq Server Console Switch User Guide Federal Communications Commission Notice Part 15 of the Federal to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows which class (A or B) the
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    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment.
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    Server Console Switch User Guide Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800- 652-6672 (1-800-OK COMPAQ) For questions regarding this FCC declaration, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas
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    Regulatory Compliance Notices A-5 European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following
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    the country where you purchased your equipment. The voltage selection switch allows you to select the appropriate line voltage for your server more information on power cord set requirements, contact your Authorized Compaq Dealer. General Requirements The requirements listed below are applicable to
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    B-2 Compaq Server Console Switch User Guide Country-Specific Requirements Use the following table to identify the appropriate accredited agency in your country. Table B-1 Power Cord Set Requirements - By Country Country Accredited
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    C Appendix Specifications Table C-1 Compaq Server Console Switch 2-Port Specifications Dimensions Height Depth Width Weight Input Power Requirements Rated Voltage Rated Frequency Rated Input Current Temperature Range Maximum Ambient Operating Temperature Ambient Storage and
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    Compaq Hoosier User Guide Table C-1 Compaq Server Console Switch 2-Port Specifications continued Relative Humidity (non-condensing) Operating 20% - 80% Nonoperating 5% - 90% Video Modes Supported VGA, SVGA, XGA Table C-2 Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port
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    Specifications C-3 Table C-2 Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications continued Temperature Range Maximum Ambient Operating Temperature Ambient Storage and Shipping Temperature Maximum Internal Rack Temperature for the Switch Box 50o - 104o F (10o - 50o
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    D-1 Video Troubleshooting Probable Cause Loose video connection Defective video cable No power to switch or monitor Video cable problem Recommended Solution Reconnect video cable. Replace video cable. Check the power switch. Reconnect
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    D-2 Compaq Server Console Switch User Guide Table D-1 Video Troubleshooting continued Symptom OSD colors or setup incompatible Probable Cause Incorrect settings in Names, Flag or Device dialog boxes Recommended Solution Confirm that settings in these menus are properly defined (for 2-Port also
  • Compaq 147092-001 | User Guide - Page 100
    . Verify the selection of the correct number of ports (4 or 8) for a secondary switch. Verify that all port settings are set to DEFAULT if not connected to a secondary switch. Symptom Keyboard is not working Table D-3 Keyboard Troubleshooting Probable Cause OSD Delay Time in effect Recommended
  • Compaq 147092-001 | User Guide - Page 101
    D-4 Compaq Server Console Switch User Guide Table D-3 Keyboard Troubleshooting continued Symptom Probable Cause Keyboard is . Replace keyboard cable. Disconnect and reconnect the keyboard cable at the computer port on the switch. (It may be necessary to power cycle the computer if the cable is
  • Compaq 147092-001 | User Guide - Page 102
    Tips D-5 Table D-3 Keyboard Troubleshooting continued Symptom Probable Cause Keyboards are not locked mode Recommended Solution Tighten loose keyboard cable connections between the computers and the switch. Check maximum length of console cable extensions. Replace the console keyboard. Press
  • Compaq 147092-001 | User Guide - Page 103
    Compaq Server Console Switch User Guide Symptom Mouse error on boot, all computers Mouse error on boot, one computer Mouse displays erratic behavior Mouse pointer frozen on display Table D-4 Mouse Troubleshooting Replace mouse with PS/2 or mouse-port compatible mouse. Tighten loose mouse cable
  • Compaq 147092-001 | User Guide - Page 104
    Tips D-7 Table D-6 Firmware Update Troubleshooting Symptom Firmware does not download Probable Cause Cable problems File Not Found or Can't Open messages received after typing the filename Incorrect filename or path Invalid Port Number message received after typing number Download
  • Compaq 147092-001 | User Guide - Page 105
    E Appendix Updating the Firmware You can update the firmware of the switch. The application code of the switch resides in FLASH, and therefore can be quickly and easily updated. The port communication settings are automatically configured to allow direct downloading from the connected computer.
  • Compaq 147092-001 | User Guide - Page 106
    E-2 Compaq Server Console Switch User Guide To update firmware: 1. Connect the standard serial cable to the serial jack on the PC computer and to the serial jack on the back panel of the switch. 2. Press Print Scrn to open the OSD menus. 3. Follow steps 4 through 6 if using the prompted input mode.
  • Compaq 147092-001 | User Guide - Page 107
    broadcasting in tiered configurations 4-26 to selected computers 4-26 turning off 4-27 C cables connecting power to Dual Console 8-Port unit 3-5 connection sequence 3-2 FCC compliance statement A-3 information 3-1 length, affects quality 3-1 locking disconnecting 3-1 cage nut installation in rear of
  • Compaq 147092-001 | User Guide - Page 108
    Switch User Guide screen figure 4-8 functions 4-8 screen, displaying 4-6 Compaq 1U Keyboard Drawer Rack Option Kit 2-8 authorized reseller xii Server Console Switch button 4-11 delay time setting 4-7 depth 2-Port unit C-1 4- and 8-Port units C-2 device auxillary, viewing information 4-9 modifying
  • Compaq 147092-001 | User Guide - Page 109
    25 Commands screen 4-8 Connecting the 2-Port KVM cable 2-5 Connecting the wires 3-6 Port unit 1-3 Sliding the switch box into the rack 2-9 Sliding the switch box into the rack-mount brackets 2-15 Tiered configuration 1-4, 3-9 Version screen 4-9 Wiring diagram 3-6 firmware update, troubleshooting
  • Compaq 147092-001 | User Guide - Page 110
    Switch User Guide help additional sources xi Compaq authorized resellers, telephone numbers xii Compaq website xii opening online 4-3 technical support telephone numbers xi I icons symbols on equipment x illustrations See figures installation 2-Port 0U 2-3 4-Port and 8-Port side-mount 0U 2-6 4-Port
  • Compaq 147092-001 | User Guide - Page 111
    by 4-6 primary 4-6 secondary 4-6 settings, establishing 4-7 settings, modifying 4-11 settings, using default 4-11 status 4-5 Port button 4-6 ports 4-port assign secondary switch to 4-12 selection 4-12 8-port assign secondary switch to 4-12 selection 4-12 power cable, connecting to Dual Console
  • Compaq 147092-001 | User Guide - Page 112
    11 secondary 4-11 troubleshooting D-6 switch box sliding into the rack 2-9 startup behavior 3-7 switching between computers 4-28 switching tiered systems 5-18 symbols in text x on equipment x T technical support xi telephone numbers xii temperature range 2-Port unit C-1 4- and 8-Port units C-3 text
  • Compaq 147092-001 | User Guide - Page 113
    troubleshooting D-1 firmware update D-7 keyboard D-3 mouse D-6 status symbols D-2 switch D-6 video D-1 U unattended reboot 3-7 V Version button 4-8 version information displaying on 2-Port unit 5-15 Version screen 4-9 figure 4-9 video modes supported, 2-Port unit C-2 supported modes, 4- and 8-port
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Server Console Switch
User Guide
First Edition (June 1999)
Part Number 141555-001
Compaq Computer Corporation