Compaq 157767-001 AIT Drive Reference Guide

Compaq 157767-001 - AIT Drive 50/100 Tape Manual

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  • Compaq 157767-001 | AIT Drive Reference Guide - Page 1
    Compaq StorageWorks AIT Drive Reference Guide Part Number: 155450-003 Third Edition (November 2001) This guide provides step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. b
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    Compaq Computer Corporation. Compaq, the Compaq logo and StorageWorks are trademarks of Compaq herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial to change without notice. The warranties for Compaq products are set forth in the express limited
  • Compaq 157767-001 | AIT Drive Reference Guide - Page 3
    Contents About this Guide Text Conventions vii Symbols in Text ix Symbols on Equipment ix Important Safety Information x Getting Help xi Compaq Technical Support xi Compaq Website xi Compaq Authorized Reseller xi 1 Overview of the AIT Drive Requirements 1-1 Disaster Recovery Feature 1-1
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    OpenServer Systems 5-5 Windows NT Systems 5-5 Novell NetWare Systems 5-5 Compaq AlphaServer Troubleshooting 5-6 Compaq Tru64 UNIX and OpenVMS Systems 5-6 Windows NT Systems 5-6 Resolving Operating Problems 5-7 Correcting Intermittent Failures 5-7 Upgrading Firmware 5-8 Upgrading Firmware
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    A-5 B Electrostatic Discharge Grounding Methods B-2 C Specifications Dimensions and Weight C-1 Acoustic Noise C-1 Altitude C-2 Temperature and Humidity Range C-2 Power Requirements C-3 D Data Compression E Daisy Chaining Index AIT Drive Reference Guide v
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    Contents vi AIT Drive Reference Guide
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    Save. Save the file in the C:\StorageSets\Default directory. (UNIX, AIX, Solaris): Save the file in the /home/newuser/practice directory. • Dialog Box Names To back up files, click the Backup Now button. In the Save As dialog box, choose the drive then the folder. AIT Drive Reference Guide vii
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    About this Guide Table 1: Text Conventions ( parameters. To manage storage, enter RUN sysmgr.exe (UNIX, AIX, Solaris): To list files, give the ls command. • Drive Names: Navigate to your CD-ROM drive ( update notices, visit: http://www.compaq.com/products/updates viii AIT Drive Reference
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    in the text of this guide. They have the following meanings off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk
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    About this Guide This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open local occupational health and safety requirements and guidelines for manual material handling. Important Safety Information Before installing this
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    Getting Help If you still have a question after reading this guide, contact service representatives or visit out website. Compaq Technical Support In North America, call the Compaq technical support at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. NOTE: For continuous
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  • Compaq 157767-001 | AIT Drive Reference Guide - Page 13
    support for different operating systems is being added and updated frequently. To learn of the latest operating system support for DR, visit the product page for your tape drive at www.compaq.com/storage. For more information refer to the Compaq AIT Drive Documentation CD. AIT Drive Reference Guide
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    table outlines the features of the Compaq AIT tape drives. Table 1-1: AIT 12 MByte/sec (approximately 24 MByte/sec with data compression) Supported format AIT-1 AIT-1 AIT-1, AIT-2 Burst transfer 66.6 MB Single-ended or Low Voltage Differential MIC Support Yes Yes Yes Tape Alert Yes
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    ID. (Refer to the installation instructions on the Compaq AIT Drive Documentation CD.) NOTE: Step 2 does not apply to the Compaq AIT 35 IDE tape drive. 3. Install the tape drive. (Refer to the installation instructions on the Compaq AIT Drive Documentation
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    Overview of the AIT Drive 1-4 AIT Drive Reference Guide
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    support the AIT tape drives: • Microsoft Windows NT • Microsoft Windows 2000 • Novell NetWare • Compaq Support Software Diskettes and on the Compaq Compaq website at www.compaq.com. The drivers on downloaded Support Compaq website at http://www.compaq.com/support/files/server/us/index.html.
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    additional information: • Refer to your backup application installation guide for more information regarding additional software that may be needed • Refer to "Compaq SCSI Controller Support" in the ntreadme.hlp file on the Compaq Support Software for Microsoft Windows NT diskette, version 1.21 or
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    application installation guide for more information regarding additional software that might be needed. • Run the readme.com file on any of the Novell Software Support Diskettes (NSSD) for driver installation instructions. • Be sure to load the drivers in accordance with the Compaq controller being
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    Support The Readme.com on the Novell Software Support Diskette (NSSD) outlines the specific drivers you need to support loaded. Compaq Tru64 UNIX The Compaq Tru64 is seen on any version of Compaq Tru64 UNIX, you should update This is the tape driver for any Compaq SCSI tape device connected to a True64
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    your backup application installation guide for more information regarding additional software that might be needed. Refer to the appropriate readme file on the Support Software Diskettes. The required driver is CHA. In addition, the appropriate version of the Compaq Extended Feature Supplement (EFS
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    . Remove the generic tape at ID2, then add the correct tape driver using correct ID, bus, and LUN values. SCO UnixWare The drivers required to support Compaq SCSI tape drives under SCO UNIX are the SCO SCSI tape (stp) driver and an appropriate SCSI controller driver. The stp driver is built into
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    7.x. The required driver is CPQSC. EFS for SCO UnixWare is available on the Compaq SmartStart for Servers CD. The Compaq EFS for SCO UNIX is installed and configured automatically during a SmartStart installation. The Support Software ships with each computer or it can be downloaded from the
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    Installing the Software Drivers 2-8 AIT Drive Reference Guide
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    Operating the AIT Drive This chapter describes: • Front panel LED Indicators • Importance of using Compaq-approved cassettes • Cassette loading and ejecting • Forcing the ejection of a cassette • Write- (LED) indicators and an eject button 5, as described in Table 3-1. AIT Drive Reference Guide 3-1
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    None Description Power LED 2 Busy LED 3 Tape LED 4 Status LED 5 Eject Button NOTE: The power LED is not on the internal unit. 3-2 AIT Drive Reference Guide
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    Quick flashes with a long pause in between Long flash with a short pause in between Two quick flashes with a long pause in between AIT Drive Reference Guide 3-3
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    m (754 ft) NOTE: The AIT drive does not support the DDS and EXABYTE formatted cassettes. IMPORTANT: Compaq only supports media bearing the Compaq logo in Compaq tape drives. Loading and Ejecting a Cassette Loading a Cassette controlled manner and no data is lost. 3-4 AIT Drive Reference Guide
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    performing. WARNING: There is a risk of electrical shock. If a cassette is jammed inside the drive, do not attempt to open the tape drive. Refer all service to a Compaq authorized service provider. AIT Drive Reference Guide 3-5
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    Return the switch to its original position to re-enable writing. Certain AIT cassettes provided by Compaq support Memory in Cassette (MIC). This feature enables the cassettes to store important cassette information in that the cassette needs to be copied and replaced. 3-6 AIT Drive Reference Guide
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    is between 20 percent and 60 percent. For longer cartridge life, store the cassette at 20 percent to 40 percent relative humidity. AIT Drive Reference Guide 3-7
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    Operating the AIT Drive 3-8 AIT Drive Reference Guide
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    Routine tape drive maintenance Compaq tape drives are designed will be premature aging and reliability problems. Importance of Routine Cleaning The tape cassette are required. However, Compaq recommends a routine cleaning schedule Regular cleaning is vital to trouble-free operation of any tape
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    above), the cassette may not accept backup data. Also, the read/write head may be unable to retrieve data from bad blocks. 4-2 AIT Drive Reference Guide
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    provides a record of how many times the cleaning cassette has been used. The cleaning cassette typically has a life of 35 cleaning cycles. AIT Drive Reference Guide 4-3
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    Cleaning the AIT Drive 4-4 AIT Drive Reference Guide
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    Resource Conflicts Many of the problems associated with tape drive installation are a result of resource conflicts between the tape drive components and the other components in the computer. Before following the troubleshooting procedures in this guide, complete the system configuration worksheet
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    Troubleshooting the AIT Drive Table 5-1: System Configuration Worksheet Item Operating System Operating System Version Software Available Base Memory Tape Software Vendor and Product Tape Software Version Compaq System Configuration Utility Version (EISA-based Compaq computers only) System
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    Compaq Diagnostics Utility (Intel-based computers only) test. • The controller has been configured using the Compaq supports the tape hardware you are using. If software problems persist, try reinstalling the tape drive software. Installation Troubleshooting Follow Drive Reference Guide 5-3
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    removed. Verify that all terminators have been removed. • If none of these steps solve the problem, then remove, replace, and test each of the following components separately: cables, tape drive, and the controller. • Contact a Compaq authorized service provider. 5-4 AIT Drive Reference Guide
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    driver is started. c. If necessary, reinstall the driver. Novell NetWare Systems Refer to the storage.rdm file on the Support Software for Novell Products (NSSD) diskette, which was supplied with your workstation, server, or tape drive for troubleshooting information. AIT Drive Reference Guide 5-5
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    the AIT Drive Compaq AlphaServer Troubleshooting Compaq Tru64 UNIX and OpenVMS Systems 1. Confirm that the tape drive has been installed: a. After and the SCSI ID it was assigned should be listed. Refer to the AlphaServer user manual for additional information. 5-6 AIT Drive Reference Guide
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    Problems If the AIT tape drive worked previously but now does not, try the following: 1. Clean the tape drive heads. 2. Use TSMC to test your drive and media. Both Standard and Custom tests are available. Refer to the Compaq Tape Storage Management Console User Guide for specific instructions
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    the file system by running a file system utility such as scandisk.exe. If the problem continues with a particular file or directory, remove that file remove the conflicting board. b. Try using a new cassette. 5. Check the Compaq website to be sure the drive has the latest firmware upgrade. If not,
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    a "forced re-download." Follow the directions on your screen to complete the procedure. Remember that TSMC determines download parameters for you when you select a firmware file. If you must change download parameters, consult with Compaq support personnel. AIT Drive Reference Guide 5-9
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    Troubleshooting the AIT Drive Your tape device may need to be in a specific state to receive new firmware. For example, the media may need to be ejected prior to the firmware download. Check your tape device documentation for specific instructions. After specifying a file or arriving to this dialog
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    CD. 2. Boot the computer from the Compaq SmartStart for Servers CD. 3. From the Compaq System Utilities screen, select Create Support Software. 4. At the Diskette Builder screen, select the appropriate option for your computer model. 5. Follow the instructions on the screen to create the Options
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    Troubleshooting the AIT Drive 4. Press Enter at the Welcome screen. 5. At the Select a Device screen, select the tape drive from the list of programmable ROM, press Esc to exit the System ROMPaq utility. b. Remove the Options ROMPaq diskette and restart the computer. 5-12 AIT Drive Reference Guide
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    identification, your AIT tape drive is assigned a Compaq Series Number. The AIT tape drive series number can label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows which class (A Reference Guide A-1
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    installed and used in accordance with the instructions, may cause harmful interference to radio communications installed and used in accordance with the instructions, may cause harmful interference to radio expressly approved by Compaq Computer Corporation may void the user's authority to
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    530113 Houston, Texas 77269-2000 or call 1-800-652-6672 (1-800-OK COMPAQ). For questions regarding this FCC declaration, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Règlement sur le matériel brouilleur du Canada. AIT Drive Reference Guide A-3
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    (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity • EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics • EN61000-3-3 (IEC61000-3-3) - Power Line Flicker • EN 60950 (IEC 60950) - Product Safety Japanese Notice A-4 AIT Drive Reference Guide
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    Taiwanese Notice Agency Notices AIT Drive Reference Guide A-5
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    Agency Notices A-6 AIT Drive Reference Guide
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    removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. AIT Drive Reference Guide B-1
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    . • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have a Compaq authorized reseller install the part. NOTE: For more information on static electricity, or for assistance with product installation
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    2.4 kg 5.29 lb Acoustic Noise Table C-2: Acoustic Noise for all models Actions Streaming Write/Read Insert/Eject Decibels 40 dB 60 dB AIT Drive Reference Guide C-1
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    °F/h) 5 to 95% RH (∆ RH < 30%/h) IMPORTANT: Do not cover fan. The tape drive can malfunction if the internal temperature rises too high. C-2 AIT Drive Reference Guide
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    C-6: Power Requirements for AIT 100 Voltage 5V +/- 5% 12V +/- 10% Max Ripple 100 mV p-p 100 mV p-p Typical 2.4A 0.5A Current Maximum 2.6A 1.2A AIT Drive Reference Guide C-3
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    Specifications C-4 AIT Drive Reference Guide
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    software or using the DIP switches (see Figure D-1). Consult your backup application software documentation for the data compression enabling and disabling procedure. AIT Drive Reference Guide D-1
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    Description Default Position 1 Reserved OFF 2 Reserved OFF 3 Reserved OFF 4 Reserved OFF 5 Not Connected OFF 6 Not Connected OFF 7 Data Compression ON Control-1 8 Reserved OFF NOTE: Compaq does not recommend changing the factory-set DIP switches. D-2 AIT Drive Reference
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    Data Compression Table D-2: Data Compression ON Switch DC Control-1 (Position 7) OFF ON Definition Compression disabled at power-on. Compression enabled at power-on. AIT Drive Reference Guide D-3
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    Data Compression D-4 AIT Drive Reference Guide
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    (not shown) on the SCSI connector 4 of the second drive. 4. Power ON all peripheral devices. 5. Power ON the computer. 1 2 3 4 Figure E-1: Daisy Chaining AIT Drive Reference Guide E-1
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    Daisy Chaining E-2 AIT Drive Reference Guide
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    3-6 write-protecting 3-6 cleaning cassette, life cycle 4-3 importance of 4-1 procedure 4-3 recommended schedule 4-1 AIT Drive Reference Guide Index Compaq SmartStart 2-1 Support and Software CD 2-1 Tape Drive Supplemental Driver CD 2-1 Tru64 UNIX 2-4 controller requirements 1-1 D daisy chaining
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    Index F features 1-2 Federal Communications Notice A-1 file retrieval program 5-8 firmware upgrade cassette 5-10 firmware, support 2-4 Netware, drivers 2-3 Novell Netware ASPI support 2-4 drivers 2-3 O OpenVMS 2-5 drivers 2-5 operating systems, supported C-1 status LED 3-2 AIT Drive Reference Guide
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    Utility, does not recognize drive 5-4 worksheet 5-1, 5-2 T Taiwanese notice A-5 Tape Drive Supplemental Driver CD 2-1 Index tape LED 3-2 Tape Management Storage Console 5-8 temperature range C-2 troubleshooting 5-2 W weight C-1 width C-1 write errors 4-2 AIT Drive Reference Guide Index-3
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    Index Index-4 AIT Drive Reference Guide
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Compaq StorageWorks
AIT Drive
Reference Guide
Part Number: 155450-003
Third Edition (November 2001)
This guide provides step-by-step instructions for installation and as a
reference for operation, troubleshooting, and future upgrades.