Compaq 270680-003 Deskpro Personal Computers Service Reference Guide
Compaq 270680-003 - Deskpro 4000 - 32 MB RAM Manual
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- Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 1
Deskpro Service Reference Guide - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 2
152611-001 123385-001 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 3
Deskpro Service Reference Guide - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 4
guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. 1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. Compaq is a trademark of Compaq Computer Corporation. Microsoft, described in this guide is furnished under - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 5
CONTENTS preface About This Guide Symbols and Conventions ...vii Technician Notes ...vii Additional Documentation ...viii chapter 1 the Emergency Repair Diskette 1-2 1.3 Registering the Computer 1-3 1.4 Compaq Software ...1-3 chapter 2 Setup Utilities and Diagnostic Features 2.1. Computer - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 6
3-12 3.4.4 Replicating Original Setup 3-13 3.4.5 Dual-State Power Button 3-13 3.4.6 Power Management 3-13 3.4.7 Enhanced Support Software CD and World Wide Web Site 3-14 3.4.8 Compaq Integrated Software 3-14 3.5 Building Blocks and Partners 3-15 3.5.1 Desktop Management Interface (DMI 3-15 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 7
appendix F Troubleshooting Without Diagnostics F-1 appendix G System Board and Riser Board Reference Designators G-1 appendix H Model Number Naming ...H-1 Index ...I-1 Contents v - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 8
preface ABOUT THIS GUIDE This Deskpro Service Reference Guide is a troubleshooting and repair guide that can be used for reference when servicing the Compaq Deskpro Personal Computers. Only authorized technicians trained by Compaq should attempt to repair this equipment. Compaq Computer Corporation - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 9
The following documentation is available to support these products: TUser Documentation TTechnical Training Guides TCompaq Service Advisories and Bulletins TCompaq QuickFind TTechnical Reference Guide TCompaq Service Quick Reference Guide TCompaq Maintenance & Service Guide viii About This - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 10
language for the operating system. Read and follow the instructions that appear on the screen to complete the installation. network. It can also be used to install additional drivers or files with Windows NT. ✎ This capability does not imply the grant Deskpro Service Reference Guide 1-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 11
its subdirectories provide the Compaq-specific integration of Windows NT for the computer model and include device drivers supported by Windows NT. When diskettes. 1. Click Start Æ Compaq Information Center Æ Create Boot Diskettes. 2. Read and follow the instructions that appear on the screen. - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 12
Compaq Desktop, Portable, and Workstation Products (refer to Section 3.4.7, "Enhanced Support Software CD and World Wide Web Site," for ordering information) Compaq Web Site at www.compaq.com Compaq Deskpro Supplement CD, which is supplied with many desktop models Deskpro Service Reference Guide - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 13
provide information needed about the computer system when contacting Compaq Customer Support. These tools can also be used to: Change a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Descriptive mode during POST, press any key (except F10 or F12). - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 14
displayed, you must turn the computer off, then on again, to access the utility. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced. 3. Using the arrow keys or the Tab key, select the option you want and press the Enter key. To return - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 15
Setup Menu Heading File File Storage Option System Removable Media, the computer will restart. Turn the computer off, then on, manually. Lists information regarding IDE devices connected to the system. ATAPI devices (CD-ROM " for more information. continued Deskpro Service Reference Guide 2-3 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 16
and USB ports and audio security. Enables/disables Network Service Boot. (Feature supported on select models only.) Allows you to set Asset advanced, disabled, or minimal. Allows you to enable/disable timeouts or manually select timeout values. Note: This selection will appear only when energy saver - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 17
and bus priority (ISA/PCI). Device Options Allows you to set printer mode (flexible/standard), NumLock state at power-on, and Erase-Eaze Keyboard support. PCI VGA Configuration Allows users to specify which VGA controller will be the "boot" or primary VGA controller. Appears only if there are - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 18
INSPECT and have the printed report available before placing a call to the Compaq Customer Support Center. Assist your Compaq authorized dealer, reseller, or service provider in analyzing the system by allowing the service provider to reproduce the same environment on another computer for testing - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 19
files WIN.INI file details ✎ those available in Compaq Diagnostics for Diskette," for instructions. 1. Cold detect all devices manufactured by Compaq; devices from other manufacturers may errors, or to print or file a log of errors. ❏ print or file a log of errors. Follow the instructions on the - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 20
the Information Level box. ✎ Categories or items of information displayed by Compaq Insight Personal Edition are similar to but may vary slightly from the the report you selected. 5. To exit Compaq Insight Personal Edition, click File, then click Exit. 2-8 Setup Utilities and Diagnostic Features - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 21
. ✎ Before calling Compaq to place your order, be sure to have the serial number of your computer available. This number is necessary for all diskette purchases. For a list of Compaq support telephone numbers, consult the Contacting Compaq Customer Support guide. Deskpro Service Reference Guide 2-9 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 22
Compaq factory, is flashed onto the ROM, and is then printed on the shipping label. Users and service providers may turn off the UUID number by following these instructions five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced. 4. Select Advanced - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 23
.HLP) and the online Intelligent Manageability Guide (INTMGT3.HLP). ✎ Support for specific features described in this chapter and in the online Intelligent Manageability Guide may vary by model or software version. Initial Configuration and Deployment Compaq computers come with a preinstalled set of - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 24
when the F12=Network Service Boot message appears in the lower-right corner of the Compaq logo screen. Follow the instructions on the screen to continue existing tools. Compaq computers are manufactured with the hardware and firmware required to fully support the DMI 2.0 standard. Compaq also offers - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 25
is a device for manually disabling the Smart Cover Lock, is available from Compaq. You'll need the supports security password features, which can be established through the Compaq instructions on the screen. 4. Before exiting, click File Æ Save Changes and Exit. Deskpro Service Reference Guide 3-3 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 26
must turn the computer off, then on again, to access the utility. 3. Select Security, then Power-On Password and follow the instructions on the screen. 4. Before exiting, click File Æ Save Changes and Exit. Entering a Power-On Password To enter a power-on password the following steps: 1. Turn on or - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 27
Passwords If you forget your password you cannot access the computer. Refer to the "Connectors, Jumpers, and Switches" chapter in the product-specific MSG for instructions on clearing passwords. Deskpro Service Reference Guide 3-5 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 28
turn the computer off, then on again, to access the utility. 3. Select Security, then Smart Cover and follow the instructions on the screen. 4. Before exiting, click File Æ Save Changes and Exit. Smart Cover Lock The Smart Cover Lock is a software-controllable cover lock featured on some desktop - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 29
. 3. Select Security, then select Smart Cover and the Unlocked option. 4. Before exiting, click File Æ Save Changes and Exit. Using the Smart Cover FailSafe Key If you enable the Smart Cover ECC cache memory are available on select Compaq personal computers. Deskpro Service Reference Guide 3-7 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 30
System (DPS) is a diagnostic tool built into the hard drives installed in select Compaq Deskpro computers. DPS is designed to help diagnose problems that might result in unwarranted hard drive replacement. When Compaq Deskpro Computers are built, each installed hard drive is tested using DPS and - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 31
ROM Flash, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD or at the Compaq Web Site at www.compaq.com. Deskpro Service Reference Guide 3-9 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 32
. If the system ROM is valid, the system starts normally. If the system ROM fails the validation check, the FailSafe Boot Block ROM provides enough support to start the system from a ROMPaq diskette, which will program the system ROM with a valid image. Because there is no video or hard drive - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 33
power off, then turn the power on. OFF OFF ON ROM upgrade failed. Try another ROMPaq diskette. If the light remains turned on, contact Compaq customer support. ON ON ON ROM upgrade successfully completed. Turn power off and back on to resume normal system operation. Keyboard Lights Deskpro - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 34
, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD or at the Compaq Web site at www.compaq.com. Remote Wakeup and Remote Shutdown If - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 35
Utilities menu. 2. Click File Æ Save to Floppy. Follow the instructions on the screen. 3. To replicate the configuration, click File Æ Restore from Floppy, and follow the instructions on the screen. Dual right-click on the Windows Desktop, then choose Properties. Deskpro Service Reference Guide 3-13 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 36
and the Compaq Web site include a comprehensive listing of the device drivers, utilities, flashable ROM images, and more, categorized by operating system, personal computer family, and model for easy retrieval. Decision Support provides detailed information for each support software file, including - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 37
supports the DMI standard. For more information on configuring the DMI software, refer to the online Intelligent Manageability Guide. Compaq managed PC client in their environments. Compaq's PC Lifecycle Solutions offer a comprehensive suite of tools and service which can help in more easily managing - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 38
many computer connectors. Some of these connectors may not be used on the computer being serviced. Enhanced Keyboard Connector and Icon 65 4 KEY 3 21 Pin Signal 1 Data 2 3 (+) Receive Data 4 Unused 5 Unused 6 (-) Receive Data 7 Unused 8 Unused Deskpro Service Reference Guide A-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 39
Ethernet AUI Connector and Icon 87 65 43 21 15 14 13 12 11 10 9 Parallel Interface Connector and Icon 13 12 11 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 Pin Signal 1 Ground 2 Negative AUI Differential Collision 3 Positive AUI Differential Collision 4 Negative AUI - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 40
Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_Left Audio_Right Ground Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_In_Left Audio_In_Right Ground Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_Out_Left Audio_Out_Right Ground Deskpro Service Reference Guide A-3 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 41
External Infrared Transceiver Connector and Icon 8 76 5 4 3 21 Pin Signal 1 Transmit 2 Receive 3 Ground 4 5V 5 Mode 6 Not Used 7 Not Used 8 Not used Monitor Connector 54321 10 9 8 7 6 15 14 13 12 11 Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Not - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 42
31 INTRQ 32 IOCS16 33 DA1 34 PDIAG (80-pin cable detect) 35 DA0 36 DA2 37 CS1FX 38 CS3FX 39 DASP 40 GROUND Deskpro Service Reference Guide A-5 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 43
Slimline CD-ROM Adapter Pin Signal 1 RESDRV_ 2 GROUND 3 DO7 4 D08 5 D06 6 D09 7 D05 8 D10 9 D04 10 D11 11 D03 12 D12 13 D02 14 D13 15 D01 16 D14 17 D00 Pin Signal 18 D15 19 GROUND 20 (KEY) Pin Signal 35 A0 36 A2 37 CS1FX Pin Signal 52 FP05 53 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 44
59 AD_STBO# AD_STBO 60 AD6 61 Ground 62 AD4 AD7 Ground AD5 63 AD2 AD3 64 Vddq Vddq 65 AD0 AD1 66 VREFGC VREFCG Deskpro Service Reference Guide A-7 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 45
Ultra SCSI Connector and Icon Pin 1-11 12 13 14 15-25 26 27 28 29 30 Signal Ground Reserved Open Reserved Ground DB0 DB1 DB2 DB3 DB5 Pin Signal 31 DB5 32 DB6 33 DB7 34 DBP 35 Ground 36 Ground 37 Reserved 38 TERMPWR 39 Reserved 40 Ground Pin Signal 41 ATN # 42 Ground 43 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 46
-5 V 19 +5 V 20 +5 V Pin Signal 11 3 V 12 -12 V 13 RTN 14 ON/STBY 15 RTN Pin Signal 16 RTN/RS 17 RTN 18 -5 V 19 5 V 20 5 V Deskpro Service Reference Guide A-9 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 47
24-Pin Power Connector 1 23 2 Pin Signal 1 +3.3 V 2 +3.3 V 3 RTN 4 +5 V 5 RTN 6 +5 V 24 Pin Signal 7 aux RTN 8 Fan OFF 9 +5 V aux 10 +12 V 11 3.3 Vaux 12 Fan CMD Pin Signal 13 +3.3V 14 -12 V 15 RTN 16 ON/STBY 17 RTN 18 RTN / (R/S) Pin Signal 19 RTN 20 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 48
requirements of the country where you use the computer. For more information on power cord set requirements, contact your authorized Compaq dealer, reseller, or service provider. General Requirements The requirements listed below are applicable to all countries: 1. The length of the power cord set - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 49
Country-Specific Requirements Additional requirements specific to a country are shown in parentheses and explained below. Country Australia (1) Austria (1) Belgium (1) Canada (2) Denmark (1) Finland (1) France (1) Germany (1) Accrediting Agency EANSW OVE CEBC CSA DEMKO SETI UTE VDE Country Italy - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 50
simultaneously. SMART The SMART IDE hard drives for the Compaq Deskpro Personal Computers have built-in drive failure prediction ROM and Computer Setup automatically build a soft-drive type to provide support for IDE hard drives that are not in the hard drive parameter Service Reference Guide C-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 51
Run Computer Setup (F10 Setup). Reset the date and time under Control Panel. If the problem persists, replace the RTC battery. 163-Time & Date Not Set 2S * L = the problem persists, replace the RTC battery. Check for proper placement of the CMOS jumper. continued Deskpro Service Reference Guide D-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 52
board. Replace memory modules with matched sets. 1. Verify proper memory module type. 2. Try another memory socket. 3. Replace memory module if problem persists. 213-Incompatible DIMM 2S Module in DIMM Socket(s) X,X, X * L = Long, S = Short A DIMM module in DIMM 1. Verify proper memory module - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 53
Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Clear CMOS. 3. Verify the monitor is attached and turned on. 4. Replace the graphics controller. continued Deskpro Service Reference Guide D-3 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 54
POST Error Messages Continued Screen Message Beeps* 601-Diskette Controller Error None Probable Cause Diskette controller circuitry or floppy drive circuitry incorrect. Recommended Action 1. Run Computer Setup (F10 Setup). 2. Check and/or replace cables. 3. Clear CMOS. 4. Replace diskette - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 55
Detected * L = Long, S = Short Device IRQ address conflicts Reset the IRQ. with another device. Device IRQ address conflicts Reset the IRQ. with another device. continued Deskpro Service Reference Guide D-5 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 56
POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive Detects Imminent Failure None Probable Cause Hard drive is about to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) Recommended Action 1. Determine if hard drive is giving correct - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 57
Clear CMOS. 3. Check cable seating /jumper settings. 4. Run hard drive diagnostics. 5. Disconnect additional drives. 6. Confirm drive is supported on this computer (Large drive ROM support.) 7. Run the Drive Protection System test if available. 8. Replace the hard drive. 9. Replace the system board - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 58
Clear CMOS. 3. Check cable seating /jumper settings. 4. Run hard drive diagnostics. 5. Disconnect additional drives. 6. Confirm drive is supported on this computer (Large drive ROM support). 7. Run the Drive Protection System test if available. 8. Replace the hard drive. 9. Replace the system board - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 59
the processor. 4. Replace the system board. 1801 None Processor not supported by Upgrade Bios to proper version. ROM Bios. Audible 1L, module. 2. Remove and reseat memory module. 3. See "Memory Problems" in Appendix F. Reflash the ROM using a ROMPaq diskette. Replace Service Reference Guide D-9 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 60
damage to system board. 5. Replace system board. 6. Replace power supply. System memory error. 1. Check memory module. 2. Remove and reseat memory module. 3. See the "Solving Memory Problems" section of this guide. Processor unseated. Reseat processor in system board. D-10 POST Error Messages - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 61
CPU not installed/fetching code ROM error Power supply overloaded Riser board not seated Memory error No video System board failure, prior to video Deskpro Service Reference Guide E-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 62
some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. If you encounter some minor problem with the computer or a software application on some models) connected between the NIC and the riser/system board? Deskpro Service Reference Guide F-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 63
First, reset the date and time under Control Panel. If the problem persists, the real-time clock (RTC) battery may need to be Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from Compaq. You'll need the FailSafe Key F-2 Troubleshooting Without Diagnostics - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 64
a diskette. A problem has occurred with and select a drive. Select File Æ Properties Æ Tools. Under is bad, or there is a problem with a file. In Windows 95 or 98, , and select a drive. Select File Æ Properties Æ Tools. Under Error in the "Hardware Installation Problems" section. If a diskette - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 65
Display Problem Screen is blank Possible Solution 1. Monitor is not turned on and the monitor light is not on. Turn on the blank. A screen blanking utility may be installed or energy saver features may be enabled. Press any key or type password. continued F-4 Troubleshooting Without Diagnostics - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 66
BIOS and in Windows using F10 Setup. 5. Try printing using the DOS command C:\>DIR>PRN. If printer works, problem is with the printer driver. Reload driver. 6. If the computer is on a network, you may not have paper tray and refill it if empty. Select online. Deskpro Service Reference Guide F-5 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 67
options to send the results to a local printer or file. Solutions for some typical hard drive problems are presented in the following table: Problem Hard drive error occurs. Possible Solution Hard disk has bad ATA hard drive using an 80-conductor cable. F-6 Troubleshooting Without Diagnostics - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 68
the Add New Hardware icon in the Control Panel and follow the instructions that appear on the screen. To reconfigure the computer in Windows new hardware, use the utility provided with the hardware. Problem A new device is not automatically recognized as part of Service Reference Guide F-7 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 69
DVD and CD-ROM Problem Cannot read compact disc. System will not boot from CD-ROM or DVD drive. Cannot eject compact disc (tray-load in the DVD drive Movie may be regionalized for a different country. Refer to the documentation that came with the device. F-8 Troubleshooting Without Diagnostics - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 70
Memory Problem System won't boot or does not function properly after installing additional memory modules Possible Solution Memory module is 2. There is not enough memory for the application. Check the memory requirements for the application or add more memory. Deskpro Service Reference Guide F-9 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 71
and that the other end of the cable is securely attached to the correct device. 2. There is a problem with the cable or a device at the other end of the cable. Ensure that the cable and Advanced menu, change the resource settings for the board. continued F-10 Troubleshooting Without Diagnostics - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 72
Network Problem Continued Problem Network controller stopped working when an the drivers for the new expansion board were installed, or the files containing the network drivers are corrupted. Reinstall the network drivers, using modify the Embedded NIC Settings. Deskpro Service Reference Guide F-11 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 73
the settings of the peripheral cards, you can isolate the source of the problem by temporarily removing all cards and other essential cards such as the disk Compaq Insight Personal Edition. For more detailed information, refer to the online Intelligent Manageability Guide. F-12 Troubleshooting - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 74
connector Double-stacked mouse/keyboard connector Top Mouse Bottom Keyboard Video connector Single USB connector Double-stacked USB Microphone jack Line-in jack continued Deskpro Service Reference Guide G-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 75
Reference Designators Continued Designator Component J74 Line-out jack J75 Headphone jack J76 Volume control J77 Double-stacked headphone/microphone connector Top Microphone Bottom Headphone J78 Double-stacked line-in/line-out connector Top Line in Bottom Line out P1 P/S connector P2 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 76
(chip set) blank - BX a - 810 Hard Drive Capacity 10 - 10.0 GB 13 - 13.5 GB MB RAM 64 128 Removable Storage blank - none c - CD-ROM Deskpro Service Reference Guide H-1 - Compaq 270680-003 | Deskpro Personal Computers Service Reference Guide - Page 77
E emergency repair diskette, 1-2 Enhanced Compaq Insight Personal Edition, 2-8 Enhanced Support Software CD, 3-14 error checking and Microsoft Windows NT, installing, 1-1 Microsoft Windows, installing, 1-1 N network service boot, 3-2 O operating system, installing, 1-1 P password delete, 3-5
Deskpro Service
Reference Guide