Compaq 321 Notebook PC User Guide - Windows Vista

Compaq 321 - Notebook PC Manual

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  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 1
    Notebook PC User Guide
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 2
    an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: October 2010 First Edition: March 2010 Document Part Number: 601866-002 Product notice This user guide describes features that are common to most models. Some features may
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 3
    , such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
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    iv Safety warning notice
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    switch, and speaker 4 Keys WLAN ...18 Setting up a WLAN ...18 Protecting your WLAN ...18 Connecting to a WLAN ...20 Roaming to another network 20 Using Bluetooth wireless devices (select models only 21 Bluetooth and Internet Connection Sharing (ICS 21 Troubleshooting wireless connection problems
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    country-specific modem cable adapter (purchased separately 26 Selecting a location setting 26 Viewing the current location selection 26 Adding new locations when traveling 27 Solving travel connection problems 28 Connecting to a local area network (LAN 29 3 Pointing devices and keyboard ...30
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    an external monitor or projector 44 Optical drive (select models only) ...45 Identifying the installed optical drive 45 Using or DVD 49 Removing an optical disc (CD, DVD, or BD 49 Troubleshooting ...50 The optical disc tray does not open for removal of a device driver must be reinstalled 54 vii
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    the latest HP device drivers 54 Obtaining Microsoft device drivers 55 Webcam ...56 Adjusting webcam properties 56 5 Power management ...58 Setting power options ...58 Using power-saving states 58 Initiating and exiting Sleep 58 Initiating and exiting Hibernation 59 Using the battery meter
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    used battery 70 Replacing the battery ...70 Testing an AC adapter Stopping and removing a USB device 81 Using USB legacy support 82 Using external drives ...83 Using optional external devices digital card ...85 Using ExpressCards (select models only 86 Configuring an ExpressCard 86 Inserting an
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    updates ...108 Using HP ProtectTools Security Manager (select models only 109 Installing a security cable ...109 11 Software updates ...110 Updating software ...110 Updating the BIOS ...112 Determining the BIOS version 112 Downloading a BIOS update 113 Updating programs and drivers ...114 Using
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    models only 135 HP Client Configuration Manager (CCM) (select models only 136 HP System Software Manager (SSM 136 16 Cleaning guidelines ...138 Cleaning products ...138 Cleaning procedures ...139 Cleaning the display ...139 Cleaning the sides and cover 139 Cleaning the TouchPad and keyboard
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    xii
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    permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. Top components TouchPad Component (1) TouchPad* (2) TouchPad button* Description Moves the pointer and selects or activates items
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    Component Description (3) TouchPad scroll zone Scrolls up or down. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse. 2 Chapter 1 Features
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    Lights NOTE: Refer to the illustration that most closely matches your computer. Component (1) Caps lock light Description On: Caps lock is on. Identifying hardware 3
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    (3) Wireless light Buttons, switch, and speaker Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device
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    Component (2) Internal display switch (3) Power button Description Turns off the display if the panel lid is closed while the power is on. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer
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    Keys NOTE: Refer to the illustration and table that most closely matches your computer. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys (7) Wireless key Description Displays system information when pressed in
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    Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Wireless key (7) Function keys Front components Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when
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    Speed (SDHS) Memory Card Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When models only) (3) Optical drive (select models only) (4) Optical drive light (select models only) (5) Optical drive button (select models
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    (5) Battery light (6) Power connector (7) RJ-45 (network) jack (8) HDMI port (9) USB port (1) Description Supports optional external power source the light stays off until the battery reaches a low battery level. Connects an AC adapter. Connects a network cable. Connects an optional HDMI
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    Component (1) Battery release latches (2) (2) Battery bay 10 Chapter 1 Features Description Release the battery from the battery bay. Holds the battery.
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    an unresponsive system and the display of a warning message, replace the WLAN module with only a module authorized for use in the computer by the support through Help and Support. Holds the hard drive and a Bluetooth device. Component (1) Webcam light (select models only) (2) Webcam (select models
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    is connected to the headphone jack, the computer speakers are disabled. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound. Wireless antennas (select models only) On select computer models, at least 2 antennas send and receive signals
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    cables, batteries, modem cable adapters, and power cords vary in appearance by country or region. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag-Provides
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    ◦ Model description (4). This is the number you use to locate documents, drivers, and support for your notebook. ◦ Warranty period (5). Describes the duration of the warranty period for this computer. Have this information available when you contact technical support. The service tag label is
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 27
    models only) Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● WLAN WLAN devices support one or more of the following IEEE industry standards: ● 802.11b, the first popular standard, supports
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    the network is unidentified. Indicates that one or more of your network drivers are installed, but no network devices are connected to the network. or wireless button (referred to in this guide as the wireless key) ● Wireless Assistant software (select models only) ● Operating system controls Using
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    Windows Mobility Center. 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. For more information, For more information, refer to Windows Help and Support. Click Start > Help and Support. Using wireless devices (select models only) 17
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    requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following
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    set up your own key, generate a different key, or choose other advanced options. Without the correct key, others will not be able to use the WLAN. ◦ WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data that is transmitted over the network. However, instead of
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    network. A list of options is displayed. You can choose to manually search for and connect to a network or create a new network connection instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list of public WLANs
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    that traditionally link electronic devices, such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth devices provide peer-to-peer capability that allows you to set up
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    , wireless LAN, WLAN, or 802.11. If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 22 Chapter
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    browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the Search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are using was
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    are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 24 Chapter 2 Networking
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    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries, a country-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog
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    use the modem and the modem cable (purchased separately) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these
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    country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 6. Enter the area dialing rules for accessing an outside line. Using the modem (select models only) 27
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry
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    used only on Bluetooth-enabled computers (select models only); follow the instructions provided with the device. A USB mouse can also be connected to the system using the ports on an optional docking device or expansion product. Using the keyboard
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    . Decrease screen brightness. Increase screen brightness. Switch the screen image. Initiate Sleep. Initiate QuickLock. Mute speaker sound. Decrease speaker sound. Increase speaker sound. Play previous track. Play, pause, or resume a CD, DVD, or BD. Play next track. Hotkey fn+esc fn+f1 fn+f2 fn
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    number. In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number. 32 Chapter 3 Pointing devices
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    ● Updates for the Windows operating system, drivers, and the software provided on your computer ● Checkups for computer functionality ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures ● Links to support specialists Decreasing screen brightness Press fn+f2
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    battery models) Press fn+f7 to mute speaker sound. Press the hotkey again to restore speaker sound. Decreasing speaker sound (fn+f8) (select models) Press fn+f8 to decrease speaker volume. Hold down the hotkey to decrease speaker volume incrementally. 34 Chapter 3 Pointing devices and keyboard
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    models) Press fn+f9 to increase speaker volume. Hold down the hotkey to increase speaker volume incrementally. Playing the previous track or section of an audio CD or a DVD (fn+f10) (select models DVD (fn+f11) (select models) The fn+f11 hotkey functions (fn+f12) (select models) While an audio CD
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    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key
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    Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example: ● When num lock is on, most keypad keys type numbers. ● When num lock is off, most keypad keys
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    multimedia features that allow you to listen to music and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphones for recording your own audio ● Integrated webcam that allows you to capture and share video
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    Component (1) Webcam light (select models only) (2) Webcam (3) Integrated microphone (4) Audio-out (headphone) jack (5) Audio-in (microphone) jack (6) Speaker Description On: The webcam is in use. Records video and captures still photographs. Records sound. Produces sound when connected to optional
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    volume using the following controls: ● Computer volume keys (select models only): ◦ To mute or restore volume, press and hold Volume icon in the notification area, and then click Open Volume Mixer. b. In the Speakers column, you can increase or decrease the volume by moving the Volume slider up or
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    CD or DVD, follow these steps: 1. Insert the disc into a connected external optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if prompted to do so. NOTE: For details about using software included with the computer, refer to the software
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    external speakers ● Record sound using the internal microphones or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using audio and images ● Transmit sound and images with instant messaging programs ● Stream radio programs (select models only
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, right-click the Sound icon on the taskbar, or select Start > Control Panel > Audio. Audio 43
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    Video Your computer enables you to use a variety of video features: ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector The external monitor port connects an external display device such as an
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    (select models only) drive may not be compatible with many single-layer DVD drivers and players. †LightScribe discs must be purchased separately. or DVD. Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs and DVDs, and BDs). CDs, used to store digital data,
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    . DVDs and BDs are the same form factor as CDs, but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs Use CD-R (write-once) discs to create permanent archives and to share files
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    dialog box opens. It prompts you to select how you want to use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD. Optical drive (select
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    , running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. 3. Click the "+" sign next to DVD/CD-ROM included with the computer, refer to the software manufacturer's instructions. These instructions may be provided with the software, on disc, or
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    support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported To burn a CD or DVD, follow these steps: 1. Download or copy the source files into a folder on your hard specific instructions, refer to the software manufacturer's instructions. These instructions
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    tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and place the disc in a protective case. Troubleshooting The following sections describe several common issues and resolutions. The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert
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    your system for installed hardware and installs any required default drivers. ● Click Properties to see if the device is working properly. ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. Optical drive (select models only) 51
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    Preventing playback disruptions To reduce the possibility of playback disruption: ● Save your work and close all open programs before playing a CD, DVD, or BD. ● Do not connect or disconnect hardware while playing a disc. Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may
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    will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, select Start > Help and Support. The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed
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    your user guides for problem, you may need to update your drivers using the procedures in the following section. Obtaining the latest HP device drivers Follow either of the following procedures to obtain HP device drivers. To use HP Support Assistant: 1. Select Start > All Programs > HP > HP Support
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    to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, and then type your computer model number in the product box. 3. Press enter, and then follow the on-screen instructions. Obtaining Microsoft device drivers You can obtain the
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    Your computer model includes an integrated properly across some network firewalls. NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the
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    For information about using the webcam, select Start > Help and Support. Webcam 57
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    the computer is in the Sleep state or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power
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    click Properties. 2. Click the Notification Area tab. 3. Under System icons, clear the Power check box to hide the battery meter icon, or select the Power check box to display the battery meter icon. 4. Click OK. Using power plans A power plan is a collection of system settings that manages how the
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    select a power plan from the list. Customizing power plans 1. Click the battery meter icon in the notification area and then click More power options. - adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter
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    the following events occur: ● The battery begins to charge. ● If the computer is turned on, the battery meter icon in the notification area changes . Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. To connect
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    a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life
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    Check: 1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshooting tools > Battery Check. Battery Check examines the battery and its cells to see if they are functioning
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    release latches (2) automatically lock the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery release latches (1) to release the battery. 3. Remove the battery (2) from the computer. 64 Chapter 5 Power
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    charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take
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    when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Remove the discharged
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    whether the computer is off or in use, but it charges faster when the computer is off. To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the
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    do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down. 68 Chapter 5 Power
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    > Power Options. 2. Under the current power plan, click Change plan settings. 3. Reenter the settings that you recorded for the items in the On battery column. 4. Click Change advanced power settings. 5. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after
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    of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery
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    AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter. 3. Turn on the computer. ● If the power light turns on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for
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    , and then click the power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 72 Chapter 5 Power management
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    view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive running utilities, or changing Windows settings. Refer to Help and Support for more information. Handling drives Drives are fragile computer components
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    surface of the drive. Do not touch the connector pins on a removable drive or on the computer. Handle drive bay. Do not type on the keyboard or move the computer while an optional optical drive is writing When the battery is the only source of power, be sure that the battery is sufficiently
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    applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. For additional information, access the Disk Defragmenter software Help > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Improving hard drive performance 75
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    -megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD+/-RW SuperMulti Double-Layer LightScribe information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. 1. Connect the device
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    the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the hard drive bay toward you. 6. Remove the battery from the computer. 7. Loosen the bottom door screws (1). 8. Slide the bottom door forward (2), and then lift it away from the computer (3). NOTE: Refer to
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    10. Loosen the hard drive screw (2). 11. Pull the hard drive tab (3) to the left to disconnect the hard drive. 12. Lift the hard drive (4) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the right to connect
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    4. Replace and secure the 2 screws at the rear of the drive. 5. Replace the bottom door (1) sliding it securely into place (2). Replacing the hard drive 79
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    6. Tighten the bottom door screws (3). NOTE: Refer to the illustration that most closely matches your computer. 80 Chapter 6 Drives
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    , such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Your computer model has 2 USB ports
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    USB legacy support USB legacy support (enabled by default) permits the following actions: ● Using a USB keyboard, mouse, legacy support is enabled at the factory. To disable or enable USB legacy support: the arrow keys to enable or disable USB legacy support, and then press f10. 4. To save your
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    drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD+/-RW SuperMulti drivers, or to learn which computer port to use, refer to the manufacturer's instructions.
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    PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ● MultiMediaCard (MMC) ● MultiMedia Card damaging the digital card or the computer, do not insert any type of adapter into the SD Card Reader. CAUTION: To prevent damage to the digital card
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    2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use
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    required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such as card services, socket services, or enablers, supplied by the ExpressCard manufacturer
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    it. 3. Release and remove the ExpressCard: a. Gently press in on the ExpressCard (1) to unlock it. b. Pull the ExpressCard out of the slot (2). Using ExpressCards (select models only) 87
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    88 Chapter 8 External media cards
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 101
    . WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, touch a grounded metal object
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 102
    devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the bottom door screws (1). 8. Slide the bottom door forward (2), and then lift it (3) away from the computer. NOTE
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 103
    9. Remove the memory module from the expansion memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 104
    c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Replace the bottom door (1) sliding it securely into place (2). 92 Chapter 9 Memory modules
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 105
    12. Tighten the bottom door screws (3). NOTE: Refer to the illustration that most closely matches your computer. 13. Replace the battery. 14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer. Adding or replacing a memory module
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 106
    devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the bottom door screws (1). 8. Slide the bottom door forward (2), and then lift it (3) away from the computer. NOTE
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 107
    9. Remove the memory module from the primary memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 108
    c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. NOTE: If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 109
    12. Tighten the bottom door screws. (3). NOTE: Refer to the illustration that most closely matches your computer. 13. Replace the battery. 14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer. Upgrading a memory module in the
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 110
    computer supports CompuTrace, which is an online security-based tracking and recovery service available HP ProtectTools Security Manager, in combination with a password, smart card (select models only), and/or fingerprint reader (select models only) Unauthorized access to Computer Setup (f10) BIOS
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 111
    Windows operating system. ● If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. ● If you select Start > Help and Support. Setting passwords in Computer Setup BIOS administrator passwords BIOS administrator password Function Protects
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 112
    set and entered with the same keys. For example, a BIOS administrator password set with keyboard number keys will not be recognized if you enter it thereafter the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 113
    " message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Change in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 114
    " message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 115
    the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes " message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 116
    Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 117
    of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select model and the batteries ● Specification information about the processor, cache, memory, ROM, video revision, and keyboard
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 118
    screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing Notebook Ownership Tag, and then enter the information. 5. Press enter when finished. 6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 119
    computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 120
    install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through the updates link in Help and Support. 108 Chapter 10 Security
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 121
    ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 122
    as security enhancements, and optional software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Software Drivers, and BIOS updates, and then follow the on-screen instructions. Most software on the HP Web site is packaged in compressed files
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 123
    BIOS updates. NOTE: The computer system BIOS is stored on the system ROM. The BIOS hp.com/support. 3. Select your country or region. 4. Click the option for software and driver downloads, and then type your computer model number in the product box. 5. Press enter. 6. Follow the on-screen instructions
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 124
    BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS follow the on-screen instructions. - or - Use the arrow keys to select File
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 125
    HP Web site periodically for BIOS updates. 1. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 126
    browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific product from the models listed. 4. Click your operating system
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 127
    show only software for the computer you are using or to show the software for all supported models. Select Show software for all supported models. If you have used HP SoftPaq Download Manager previously, go to step 3. a. Select your operating system and language filters in the Configuration Options
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 128
    models only) ● Creating system restore points ● Recovering individual files ● Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 129
    in your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number and Restore Center. 2. Follow the on-screen instructions to back up your entire computer (select models only) or your files. NOTE: Windows includes
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 130
    )" section in this guide. Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1. Select Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to recover your entire computer (select models only) or your
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 131
    To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 132
    load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup Setup screen, press esc, and then follow the on-screen instructions. 120 Chapter 13 Computer Setup
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 133
    , or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4. Follow the on-screen instructions. 5. To save your
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 134
    Reset BIOS security to factory default Ignore Changes and Exit Save Changes and Exit To do this ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 135
    ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which turning on (not restarting) the computer. Enable/disable Automatic DriveLock support (disabled by default). Run Disk Sanitizer to destroy all existing data
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 136
    Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup, even enabled by default). ● Enable/disable Data Execution Prevention (select models only). When enabled, the processor can disable some virus code
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 137
    To do this NOTE: Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ● Enable/disable
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 138
    embedded WWAN device (select models only; enabled by default). ● Enable/disable embedded WLAN Device (enabled by default sensor (enabled by default). ● Enable/disable the notebook upgrade bay device (enabled by default). ● Enable/ internal speakers (enabled by default). 126 Chapter 13 Computer Setup
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 139
    on the advanced port replicator. ● Enable/disable the 1394 port (select models only). ● Enable/disable the ExpressCard slot. ● Enable/disable the eSATA disable firmware progress event support. ● Enable/disable initiate Intel CIRA. Change, view, or hide security levels for all BIOS menu items. Restore
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 140
    : Some of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Internal hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA drive
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 141
    an optional docking device or in an optional external MultiBay that contains a disc formatted as drive C 2. Optical drive in the internal MultiBay (select models only) that contains a disc formatted as drive C 3. Hard drive in the computer hard drive bay 4. Hard drive in an optional docking device
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 142
    BIOS Setup. 3. To enable bootable media in USB drives or in drives inserted into an optional docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm that USB legacy support the on-screen instructions. - or -
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 143
    the first of each type of boot device (except for optical devices). For example, if the computer is connected to an optional docking device (select models only) that contains a hard drive, this hard drive will be shown in the boot order as a USB hard drive. If the system attempts to boot
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 144
    " message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select the Legacy Boot in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 145
    " message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 146
    client (user) desktop, workstation, notebook, and tablet computers in a NOTE: Support for specific features described in this section may vary, depending on computer model and/or provide further assistance with configuration management and troubleshooting, power management, and the recovery of
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 147
    Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com. ● HP Client Configuration Manager (CCM) (select models only) ● HP System Software Manager (SSM) HP Client Manager
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 148
    troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system , known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the 136
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 149
    Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). Using Client Management Solutions 137
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 150
    , such as acetone, ammonium chloride, methylene chloride, and hydrocarbons can permanently damage the surface of the notebook or the tablet PC. Fibrous materials, such as paper towels, which can scratch the notebook or tablet PC. Over time, dirt particles and cleaning agents can get trapped in the
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 151
    or use an acceptable germicidal disposable wipe. NOTE: When cleaning the cover of the notebook, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad and keyboard CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. A liquid spill can
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 152
    battery light 65 battery light, identifying 9 battery power 62 battery release latches 63 battery release latches, identifying 10 battery temperature 69 battery, identifying 13 bays battery 10, 14 hard drive 11 BD playing 47, 52 removing 49, 50 BIOS administrator password 123 BIOS update downloading
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 153
    batteries 65, 67 checking audio functions 42 cleaning display 139 keyboard Setup BIOS administrator WLAN connection 20 country-specific modem cable adapter 26 D deployment, software 134 device configurations 124 device drivers HP drivers 54 Microsoft drivers Support hotkey 33 Hibernation exiting 59 initiating 59
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 154
    service tag 13 wireless certification 14 WLAN 14 language, changing in Computer Setup 123 latches, battery release 10 legacy support, USB 120, 124 lights battery country-specific cable adapter 26 noise suppression circuitry 25 modem software setting/adding location 26 travel connection problems 28
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 155
    memory module 11 security cable 9 WLAN 11 SoftPaqs, downloading 114 software BIOS update 113 deployment 134 Disk Cleanup 75 Disk Defragmenter 75 recovery 134 updates 135 updating programs and drivers 114 Wireless Assistant 16 speaker, identifying 4, 12, 39 storing battery 69 system date and time 122
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 156
    modem approval label 14 troubleshooting AutoPlay 53 device drivers 54 disc burning 53 disc does not play 52 external display 53 HP device drivers 54 Microsoft device drivers 55 modem 28 movie play 53 optical disc tray 50 optical drive detection 51 wireless network problems 22 turning off the
  • Compaq 321 | Notebook PC User Guide - Windows Vista - Page 157
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Notebook PC
User Guide