Compaq 321 Notebook PC User Guide - Windows XP

Compaq 321 - Notebook PC Manual

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  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 1
    Notebook PC User Guide
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 2
    of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
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    , such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
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    iv Safety warning notice
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    WLAN ...17 Connecting to a WLAN ...19 Roaming to another network 19 Using Bluetooth wireless devices (select models only 20 Bluetooth and Internet Connection Sharing (ICS 20 Troubleshooting wireless connection problems 21 Cannot create a WLAN connection 21 Cannot connect to a preferred network
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    hotkeys ...30 Displaying system information 32 Opening Help and Support 33 Decreasing screen brightness 33 Increasing screen brightness 33 Switching the screen image 33 Initiating Standby (fn+f5 34 Initiating QuickLock (fn+f6) (select models 34 Launching Web browser (fn+f7) (select models
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    45 Configuring audio Configuring AutoPlay ...49 Changing DVD region settings 50 Observing the copyright warning 50 Copying a CD or DVD ...50 Creating (burning) a CD or DVD 51 Removing an optical disc (CD, DVD, or BD 51 Troubleshooting driver must be reinstalled 56 Obtaining the latest HP device
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    Standby 68 Step 3: Discharge the battery 69 Step 4: Fully recharge the battery 69 Step 5: Reenable Hibernation and Standby 69 Conserving battery power 69 Storing a battery ...70 Disposing of a used battery 70 Replacing the battery ...70 Testing an AC adapter ...71 Shutting down the computer
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    legacy support 81 replacing a memory module in the expansion memory module slot 89 Upgrading a memory module in the primary memory module slot 93 10 Security ...97 Protecting the computer ...97 Using passwords ...98 Setting passwords in Windows 98 Setting passwords in Computer Setup 98 BIOS
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    Computer Setup security features 104 Securing system updates ...111 Updating software ...111 Updating the BIOS ...113 Determining the BIOS version 113 Downloading a BIOS update 114 Updating programs and drivers ...123 Security menu ...123 System Configuration menu 124 14 MultiBoot ...129 About
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    Configuration Manager (CCM) (select models only 137 HP System Software Manager (SSM 137 16 Cleaning guidelines ...139 Cleaning products ...139 Cleaning procedures ...140 Cleaning the display ...140 Cleaning the sides and cover 140 Cleaning the TouchPad and keyboard 140 Cleaning a tablet PC
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    xii
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    1 Features Identifying hardware To see a list of hardware installed in the computer: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify device configurations using
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    Component Description (3) TouchPad scroll zone Scrolls up or down. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers and Other Hardware > Mouse. 2 Chapter 1 Features
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    Lights NOTE: Refer to the illustration that most closely matches your computer. Component (1) Caps lock light Description On: Caps lock is on. Identifying hardware 3
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    light (3) Wireless light Buttons, switch, and speaker Description ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device
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    in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel
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    fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys (7) Wireless key Description Displays the wireless devices are enabled at the factory, use the wireless key to turn on or turn off the wireless devices simultaneously. 6 Chapter 1 Features
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    the Windows Start menu. Displays a shortcut menu for items beneath the cursor. Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys. Because the wireless devices are enabled at the factory, use the wireless key to turn on or turn off
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    Component (1) SD Card Reader (2) Audio-out (headphone) jack (3) Audio-in (microphone) jack Right-side components Description Supports the following optional digital card formats: ● MultiMediaCard (MMC) ● MultiMediaCard optical drive is being accessed. Opens optical drive tray. 8 Chapter 1 Features
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    an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level. Connects an AC adapter. Connects a network cable. Connects an optional
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    Component (1) Battery release latches (2) (2) Battery bay 10 Chapter 1 Features Description Release the battery from the battery bay. Holds the battery.
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    that regulates wireless devices in your country. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Holds the hard drive and a Bluetooth device. Component (1) Webcam light
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    , a headset, or television audio. NOTE: When a device or monaural microphone. Produces sound. Wireless antennas (select models only) On receive signals from one or more wireless devices. These antennas are not visible antennas free from obstructions. To see wireless regulatory notices, refer to the
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    cables, batteries, modem cable adapters, and power cords vary in appearance by country or region. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag-Provides
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    support. The service tag label is affixed to the bottom of the computer. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot device or a Bluetooth device. If your computer model includes one or more wireless devices, one or
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    , refer to the information and Web site links provided in Help and Support. Identifying wireless and network icons Icon Name Description Wireless (connected) Identifies the location of the wireless lights and the wireless switch on the computer. Using wireless devices (select models only) 15
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    of your network drivers are installed but no network devices are connected to the network. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless key or wireless button (referred to in this guide as the wireless key) ● Operating system
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    public areas, or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer
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    take precautions to protect your WLAN: ● Use a wireless transmitter with built-in security Many wireless base stations, gateways, and routers provide built-in security features such as wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your network from
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    is on, the wireless light is on. If the wireless light is amber, slide the wireless switch. 2. Select connection, as well as troubleshooting connection issues. After instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support
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    ) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio
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    WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. Troubleshooting wireless connection problems 21
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    configure the WLAN, the software driver is either missing or corrupted. A Windows "Device not Found" error message may also be displayed. The driver . ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the
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    and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. Troubleshooting wireless connection problems 23
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    must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries, a country-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible
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    use the modem and the modem cable (purchased separately) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these
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    by the computer so that you can switch among settings at any time. You configuration, add a new configuration for each location in which you will use the modem. CAUTION: To prevent configuring If you select a country or region that is not supported by the modem, the Country/region selection for USA
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Using preinstalled communication software To use preinstalled modem software for terminal emulation and data transfer: 1. Select Start > All Programs > Accessories > Communications. 2. Click a fax or terminal emulation
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    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2)
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    keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration wireless Bluetooth mouse can be used only on Bluetooth-enabled computers (select models only); follow the instructions provided
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    Function Display system information. Open Help and Support. Decrease screen brightness. Increase screen brightness. Switch the screen image. Initiate Standby. Initiate QuickLock. Mute speaker sound. Decrease speaker sound. Increase speaker sound. Play previous track. Play, pause, or resume a CD, DVD
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    Function Display system information. Open Help and Support. Decrease screen brightness. Increase screen brightness. Switch the screen image. Initiate Standby. Initiate QuickLock Launch Web browser. Launch printer. Hotkey fn+esc fn+f1 fn+f2 fn+f3 fn+f4 fn+f5 fn+f6 fn+f7 fn+f8 To use a hotkey
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    and Windows features ● Updates for the Windows operating system, drivers, and the software provided on your computer ● Checkups for computer functionality ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures ● Links to support specialists Decreasing screen
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    NOTE: If a critical battery level occurs while the Support. To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the instructions on the screen to enter your Windows user password or your Windows administrator password and access the computer. Launching Web
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    or section of an audio CD or a DVD (fn+f10) (select models) While an audio CD or a DVD audio CD or a DVD (fn+f11) (select models) The fn+f11 hotkey functions only when an audio CD or a DVD is inserted. ● If the audio section of an audio CD or a DVD (fn+f12) (select models) While an audio CD or a DVD
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    the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the keyboard functions. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. Switching
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    an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example: ● When num lock is on, most keypad keys type numbers. ● When num lock is off, most keypad keys function
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    listening to music ● Integrated microphone for recording your own audio ● Integrated webcam that allows you to capture and share video ● Preinstalled multimedia multimedia components The following illustration and table describe the multimedia features of the computer. NOTE: Your computer may look
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    light (select models only) (2) Webcam (3) Integrated microphone (4) Audio-out (headphone) jack (5) Audio-in (microphone) jack (6) Speaker Description On: The webcam is in use. Records video and captures still photographs. Records sound. Produces sound when connected to optional powered stereo
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    the volume up key f9 (4) until the desired volume level is reached. ● Windows volume control: a. Click the Volume icon in the notification area, at the far : a. Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Volume tab. b. Select the Place volume icon in
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    is running on battery power. Before writing the computer keyboard or Windows Media Player to play an audio CD, click Windows Media Player. NOTE: Some programs may be located in subfolders. 2. Insert the media disc, such as an audio CD, into the optical drive. 3. Follow the instructions on the screen
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    such as an audio CD, into the optical drive. An AutoPlay dialog box opens. 2. Click a multimedia task from the list of tasks. Installing multimedia software from a disc 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the
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    the computer.) ● Be sure to install any drivers required by the external device. NOTE: A driver is a required program that acts like a . 2. Select Sounds, Speech, and Audio Devices > Sounds and Audio Devices. 3. When the Sounds and Audio Devices Properties window opens, click the Sounds tab. Under
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    into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, right-click the Sound icon on the taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices. 44 Chapter 4 Multimedia
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    of video features: ● pressing fn+f4 alternates the screen image between the computer display and audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting
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    cable to the video device, according to the device manufacturer's instructions. 3. Press fn+f4 to switch the image between the display devices connected to the computer. Configuring audio for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
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    drive may not be compatible with many single-layer DVD drivers and players. †LightScribe discs must be purchased separately. BDs) An optical drive supports optical discs (CDs and DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient
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    NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. files ● Transporting work files ● Making weekly backups of hard drive files ● Updating photos, video, audio, and data continuously DVD±R discs Use blank DVD±R discs to permanently store
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    on all systems is not guaranteed. Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to best results, be sure that your AC adapter is plugged into an external power source while playing a BD. Configuring AutoPlay 1. Select Start > My Computer.
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    AutoPlay, select Start > Help and Support. Changing DVD region settings Most DVDs Start > My Computer. 2. Right-click in the window and select Properties > Hardware tab > Device Manager. instructions. These instructions may be provided with the software, on disc, or on the manufacturer's Web
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    the burning process as directed by the program you have selected. For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer's Web site. Removing an optical disc (CD, DVD, or BD) 1. Press the
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    tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and place the disc in a protective case. Troubleshooting The following sections describe several common issues and resolutions. The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert
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    ● Scan for hardware changes. Windows scans your system for installed hardware and installs any required default drivers. ● Click Properties to see if the device is working properly. ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device
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    following ways: ● Playback may resume. - or - ● The playback window in the multimedia program may close. To return to playing the CD then restart it. ● Increase system resources: Turn off external devices such as printers and difference between colors beyond 16 bits, you should not notice any loss of
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    camera, or handheld device. A movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the two displays. 2. Configure not covered in this guide, select Start > Help and Support. The process of
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    follow the on-screen instructions. Obtaining Microsoft device drivers You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature can be set to automatically check for and install updates for your hardware drivers, as well as for the Windows operating system and
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    > HP >HP Webcam. The webcam software enables you to experiment with the following features: ● Video-Record and play back webcam video. ● Audio-Record and play back audio. ● Streaming video-Use with instant message software solutions that support UVC (Universal Video Class) cameras. ● Snapshots-Take
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    without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. For information about using the webcam, select Start > Help and Support. 58 Chapter 4 Multimedia
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    blink and the screen clears. Your work battery level while in Standby, the computer initiates Hibernation. When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of audio
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    press the power button. When the computer exits Standby, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Standby, you must enter your Windows password before your work will return to the
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    you conserve power and maximize computer performance. The following power schemes are available: ● Portable/Laptop (recommended) ● Home/Office Desk ● Presentation ● Always On ● Minimal Power Management ● Max Battery You can change the settings of these power plans through Power Options. Viewing the
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    , a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or optional expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while
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    pin adapter. The grounding pin is an important safety feature. To connect the computer to external AC power, follow these steps: 1. Plug the AC adapter into charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is
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    Meter screen. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Turn the
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    2. Insert the battery into the battery bay (1) and push in until it is seated. The battery release latches (2) automatically lock the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery release latches
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    AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery battery, charge it fully before turning on the computer. ● Charge the battery until the battery light turns off. NOTE: If the computer is on while the battery is charging, the battery
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    docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Remove the discharged battery, and then insert a charged battery. 3. Turn on the computer. Resolving a low battery level when no power source
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    into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3. Leave the computer plugged into external power until
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    recorded for the items in the Plugged in column and the Running on batteries column. 3. Click OK. Conserving battery power ● Select low power-use settings through Power Options in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you
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    screen brightness as needed. ● If you leave your work, initiate Standby or Hibernation, or shut down the computer. Storing a battery CAUTION: To prevent damage to a battery and Environmental Notices for battery disposal information. Replacing the battery Computer battery life varies, depending on
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    AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter. 3. Turn on the computer. ● If the power light turns on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for
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    6 Drives Identifying installed drives To view the drives installed on the computer, select Start > My Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive
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    allow the screen to clear off, in Standby, or in Hibernation, turn the computer on and then shut it keyboard or move the computer while an optional optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery
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    space and help the computer to run more efficiently. To run Disk Cleanup: 1. Select Start > All Programs > Accessories> System Tools > Disk Cleanup. 2. Follow the on-screen instructions. 74 Chapter 6 Drives
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    ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD+/-RW SuperMulti drivers, or to learn which computer port to use, refer to the manufacturer's instructions. grounded AC outlet. 3. Turn on the device. To disconnect an unpowered external device, turn off the device, and
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the hard drive bay toward you. 6. Remove the battery from the computer. 7. Loosen the bottom door screws (1).
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    hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the right to connect the hard drive. 3. Tighten the hard drive screw (3). Replacing the hard drive 77
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    4. Replace and secure the 2 screws at the rear of the drive. 5. Replace the bottom door (1) sliding it securely into place (2). 78 Chapter 6 Drives
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    6. Tighten the bottom door screws (3). NOTE: Refer to the illustration that most closely matches your computer. Replacing the hard drive 79
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Your computer model has 4 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. A USB hub provides additional USB ports that can be used
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    or enable USB legacy support: 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Device configurations, and then
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    drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD+/-RW SuperMulti DL drivers, or to learn which computer port to use, refer to the manufacturer's instructions. AC outlet. 3. Turn on the device. To disconnect an unpowered external device, turn off the device, and
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    used with digital media-equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card avoid damaging the digital card or the computer, do not insert any type of adapter into the SD Card Reader. CAUTION: To prevent damage to the digital card
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    card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: ▲ To eject the digital card, press in on the card (1), and then remove it from the slot (2). 84 Chapter
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    to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device
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    Save your information and close all programs associated with the ExpressCard. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. Stop the ExpressCard: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE
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    Using ExpressCards (select models only) 87
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    memory capacity, verify that the upgrade modules are the same type as those already installed in the computer. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 101
    module slot is stacked above the primary memory module slot. To add or replace a memory module in the expansion memory module slot, follow these steps: 1. power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the bottom
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 102
    9. Remove the memory module from the expansion memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 103
    the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Replace the bottom door (1) sliding it securely into place (2). Adding or replacing a memory module in the expansion memory module slot 91
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 104
    12. Tighten the bottom door screws (3). NOTE: Refer to the illustration that most closely matches your computer. 13. Replace the battery. 14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer. 92 Chapter 9 Memory modules
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 105
    memory module slot is stacked above the primary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the bottom
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 106
    9. Remove the memory module from the primary memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 107
    : If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in the expansion memory module slot. 11. Replace the bottom door (1) sliding it securely into place (2). Upgrading a memory module in the primary memory module slot 95
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    12. Tighten the bottom door screws. (3). NOTE: Refer to the illustration that most closely matches your computer. 13. Replace the battery. 14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer. 96 Chapter 9 Memory modules
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 109
    supports CompuTrace, which is an online security-based tracking and recovery service available feature in Computer Setup* internal network adapter Unauthorized access to a Windows user account Unauthorized access to data HP ProtectTools Security Manager ● Firewall software ● Windows updates
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 110
    password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support. Setting passwords in Computer Setup BIOS administrator passwords BIOS administrator password Function Protects access
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 111
    set or change this password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 112
    To delete this password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 113
    To set a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 114
    1. Turn on the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. : You must have a BIOS administrator password before you can access the Automatic DriveLock features. 102 Chapter 10 Security
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 115
    Automatic DriveLock password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 116
    , follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, or
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 117
    in Computer Setup. To manage this feature in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 118
    Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the instructions on the screen to load the McAfee Total Protection software. For more information about computer viruses, type viruses in the Search box in Help and Support
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 119
    All Programs > McAfee > Managed Services > Total Protection. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. For more information, refer to the software manufacturer's instructions. These instructions may be provided
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 120
    be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update monthly to install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through the updates link in Help and Support. 108 Chapter 10
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 121
    ) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 122
    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 123
    software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Update Software & Drivers, and then follow the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 124
    Open your Internet browser, and go to http://www.hp.com/support. 3. Select your country or region. 4. Click the option for software and driver downloads, and then type your computer model number in the product box. 5. Press enter. 6. Follow the on-screen instructions. 112 Chapter 11 Software updates
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 125
    in Windows) or by using Computer Setup. To use Computer Setup for displaying BIOS information, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS setup
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 126
    the option for software and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific product from the models listed. 4. Click your operating system. 5. Follow the on-screen instructions to access the BIOS update you want to download. Make
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 127
    The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive. Updating the BIOS 115
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 128
    instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. 4. Click your operating system. 5. When the list of updates is displayed, click an update to open a window containing additional information. 6. Click Download. 7. Click Run to install the updated driver
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 129
    all supported models. If you have used HP SoftPaq Download Manager previously, go to step 3. a. Select your operating system and language filters in the Configuration Options window. The filters limit the number of options that are listed in the Product Catalog pane. For example, if only Windows XP
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 130
    . Windows provides the following options: ● Backing up individual files and folders ● Backing up all files and folders ● Scheduling automatic backups ● Creating recovery points ● Recovering information NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 131
    Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if file size and the speed of the computer. 1. Select Start > All Programs > Accessories > System Tools > Backup. 2. Follow the on-screen instructions.
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 132
    . Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: 1. If possible, back up all personal files. 2. Insert the Operating System disc into the optical drive. 3. Shut down the computer. 4. Turn on the
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 133
    follow the on-screen instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, or System Configuration menu. Starting Computer
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 134
    steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use items listed in this chapter may not be supported by your computer. 122 Chapter 13 Computer Setup
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 135
    Reset BIOS security to factory default Ignore Changes and Exit Save Changes and Exit To do this ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 136
    a BIOS administrator upgrade bay. CAUTION: If you run Disk Sanitizer, the data on the selected drive is destroyed permanently. Enter a user-defined computer asset tracking number and ownership tag. System Configuration menu NOTE: Some of the listed System Configuration options may not be supported
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 137
    Options Device Configurations To do this ● Set a startup menu delay (in seconds). ● Set the MultiBoot Express Boot Popup delay in seconds. ● legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup, even when a Windows
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 138
    Select To do this NOTE: Availability of these options varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ● Enable/
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 139
    disable the ambient light sensor (enabled by default). ● Enable/disable the notebook upgrade bay device (enabled by default). ● Enable/disable the fingerprint device (enabled by default). ● Enable/disable the integrated camera (enabled by default). ● Enable/disable the power monitor circuit (enabled
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 140
    emulation mode. Options include the following: ◦ ANSI (default setting) ◦ VT100 ● Enable/disable firmware progress event support. ● Enable/disable initiate Intel CIRA. Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 128 Chapter 13 Computer Setup
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 141
    enabled boot devices and drive bay locations in the following order: NOTE: Some of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Internal hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 142
    the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled. (The actual order varies by configuration.) ● Boot order for drive A boot devices: 1. Optical drive in an optional docking device or in an optional external MultiBay that contains a disc
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 143
    of the screen. 2. Press f10 to enter BIOS Setup. 3. To enable bootable media in USB drives or in drives inserted into an optional docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm that USB legacy support is
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 144
    does not boot (either because it does not contain media or the media is not a boot disc), the system will try to boot to the second optical device. ● Changing the boot order also changes the logical drive designations. For example, if you start up from a CD-ROM drive with a disc formatted
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 145
    Startup Menu" message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device each time the computer is turned on or restarted. Setting a new boot order in
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 146
    displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4. In the Express Boot Popup Delay (Sec) field, enter the length of time in seconds that you want the computer to
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 147
    and recovery of certain system software and hardware components NOTE: Support for specific features described in this section may vary, depending on computer model and/or version of management software installed on the computer. Configuring and deploying a software image The computer is shipped with
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 148
    warnings and memory alerts ● Remote updating of system software, such as device drivers and the system BIOS NOTE: Additional functionality can be added fixed asset tracking ● System software deployment and migration ◦ Windows migration ◦ System deployment ◦ Personality (personal user settings)
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 149
    ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and for Altiris, administrators can also update the system BIOS and device driver software from a central console. HP Client Configuration Manager (CCM) (select models
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 150
    Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). 138 Chapter 15 Management and printing
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 151
    acetone, ammonium chloride, methylene chloride, and hydrocarbons can permanently damage the surface of the notebook or the tablet PC. Fibrous materials, such as paper towels, which can scratch the notebook or tablet PC. Over time, dirt particles and cleaning agents can get trapped in the scratches
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 152
    clean your notebook or tablet PC while it is turned on. Before cleaning your notebook or tablet PC, turn off the power to the notebook or tablet PC by shutting damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 153
    123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 154
    warning 50 cord, power 13 corporate WLAN connection 19 country-specific modem cable adapter 25 critical battery level 67 D deployment, software 135 device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 155
    6, 7 Windows logo 6, 7 wireless 6, 7 L labels Bluetooth 14 Microsoft Certificate of Authenticity 14 modem approval 14 regulatory 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 156
    System Configuration menu 124 setup, computer 1 shut down 71 slots ExpressCard 9 memory 88 memory module 11 security cable 9 WLAN 11 SoftPaqs, downloading 116, 117 software BIOS update 114 deployment 135 Disk Cleanup 74 Disk Defragmenter 74 recovery 135 updates 136 updating programs and drivers 116
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 157
    approval label 14 troubleshooting AutoPlay 55 device drivers 56 disc burning 55 disc does not play 54 external display 55 HP device drivers 56 Microsoft device drivers 56 modem 27 movie play 55 optical disc tray 52 optical drive detection 53 wireless network problems 21 turning off the computer
  • Compaq 321 | Notebook PC User Guide - Windows XP - Page 158
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Notebook PC
User Guide