Compaq 386746-001 SMART-2DH Array Controller Reference Guide

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  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 1
    SMART-2DH Array Controller Reference Guide Second Edition (March 1998) Part Number 295469-002 Compaq Computer Corporation
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 2
    Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, Qvision, SmartStart, QuickFind, PaqFax, ProSignia, registered United States Patent and Trademark Office. Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of Compaq Computer Corporation. Microsoft, MS
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 3
    iii Contents About This Guide Text Conventions...ix Symbols in Text...x Symbols on Equipment ...x Getting Help ...xi Compaq Web Site ...xi Telephone Numbers ...xi Chapter 1 Features Overview of Features ...1-1 SMART-2DH Array Controller 1-2 Drive Arrays ...1-3 Fault Tolerance ...1-3 Capacity
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    Utility 5-2 Accessing Online ...5-2 System Partition ...5-3 SmartStart and Support Software CD 5-3 Array Configuration Screen 5-23 Create Logical Drive Screen 5-24 Error and Warning Messages 5-25 Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File
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    v Chapter 6 Installing the Operating System Drivers Novell NetWare/intraNetWare 6-2 Materials Needed ...6-2 Creating Novell SSD Diskettes 6-2 Additional Information 6-3 Installing the Driver ...6-4 Updating the Compaq Insight Manager Agents 6-5 Using Array Configuration Utility for NetWare/
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    Controller Drive 6-38 Command Line Switches 6-39 Important Information 6-41 Updating the Compaq Insight Manager Agents 6-41 Banyan VINES 6.0 or Later 6-42 Materials Needed ...6-42 Creating the Peripheral Adapter Support Software Diskettes 6-42 Additional Information 6-43 Installing the Driver
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    D-21 Controller Duplexing D-23 Software-Based Drive Mirroring D-23 SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 1:31 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    G-5 Compromised Fault Tolerance G-6 Appendix H POST Error Messages Appendix I Questions and Answers Index Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 1:31 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    you are instructed to enter information, type the information and then press the Enter key. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 1:31 PM COMPAQ CONFIDENTIAL
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    the text of this guide. They have the following Presents clarifying information or specific instructions. NOTE: Presents commentary, shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC
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    disconnect power from the system. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Web Site The Compaq Web Site has information on this product as well as the latest drivers and
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    ECC (Error Checking and Correcting) memory s Performance monitoring through Compaq Insight Manager s Automatic performance tuning s Pre-failure notification s Read-ahead caching s Tagged command queuing s Multiple logical drives per drive array s Support for drive and array movement s Available in
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    system board and the SMART-2DH Array Controller. The SMART-2DH Array Controller is a PCI Bus Master device and conforms to Rev. 2.0 or greater of the PCI Local Bus Specification Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27
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    The fault tolerance methods supported by the SMART-2DH Array Controller and the Compaq Array Configuration Utility include: s Distributed data guarding (RAID 5) s Data guarding (RAID 4) s Drive mirroring (RAID 1) s No fault tolerance (RAID 0) SMART-2DH Array Controller Reference Guide Writer: Pamela
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    from one system to another as long as the relative order of the drives is maintained. For more information, see Chapter 2. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27/98 11:23 AM COMPAQ CONFIDENTIAL - NEED
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    into system memory bus speeds. The Array Accelerator feature may be disabled by software if desired. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27/98 11:23 AM COMPAQ
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    the board is first installed. During server power up with discharged Array Accelerator batteries, Power-On Self-Test (POST) displays the code "1794," indicating that the Array Accelerator is disabled. This is not a problem that requires action on your part. The Array Accelerator is automatically
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    to help you set up and change drive array configurations. This utility: s Provides a graphical view of Compaq drive array configurations s Provides express or custom initial configuration s Supports easy capacity expansion s Supports RAID 0, 1, 4, and 5 fault-tolerant configurations s Helps optimize
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    server, the following considerations apply: s Each SMART-2DH Controller has two independent SCSI channels, each of which supports up to seven drives used for external storage. In some servers, a connector panel is provided Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
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    SCSI, or a mixture of the three in servers and storage systems supporting hot-pluggable drives. s Drives should not contain termination. Compaq servers and internal cabling provide the required termination of the SCSI bus. s Compaq hard drives supported by the SMART-2DH Controller include: 1.05-GB
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    add new drives. If you are using a server or storage system that does support hot-pluggable drives, do not power down the system or take it offline. Simply plug the new drives into vacant bays. 4. Configure drive array. See "Capacity Expansion" in Chapter 5 for instructions on using the Compaq Array
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    loss is not anticipated during drive movement, it is recommended you back up data before moving drives. To move drives, the following conditions must be met: s Controller firmware is the latest revision (currently 2.02). s System power is OFF (includes all system components). s The move will not
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    the above conditions are met, follow these steps to move drives: 1. Power system OFF. 2. Move drives. 3. Power system ON. A 1724 POST message should indicate that drive positions were changed and the configuration was updated. If the system comes up with a 1785 (Not Configured) POST message, turn
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    : drive IDs 0, 1, 2, and 3 constitute Array A and drive IDs 4, 5, and 6 constitute Array B. Controller 2 has no arrays. NOTE: A spare can be added as part of Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM COMPAQ CONFIDENTIAL - NEED TO
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    , then: 1. Power system OFF. 2. Move array (include all drives in the array). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM COMPAQ CONFIDENTIAL - NEED
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    2-8 Guidelines for Making Changes to Current Installation 3. Power system ON. A 1727 POST message should indicate that logical drives were added to the configuration. If the system comes up with a 1785 (Not Configured) POST message, turn the system off immediately to avoid data loss and return the
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    consolidated configuration that includes Array A with drive IDs 0 through 3 and Array B with drive IDs 4, 5, and 6. Moving Array ID0 "Failed" SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.
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    fail the missing drives. 5. Run Array Configuration Utility and remove the appropriate "failed" arrays. 6. Reboot the system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM COMPAQ CONFIDENTIAL - NEED
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    the new SMART-2DH Array Controller in your server, you must run System ROMPaq to update the system firmware. Use the instructions below to create diskettes with the latest version of System ROMPaq from the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Controller. ROMPaq
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    for Compaq ProLiant Servers, System ROMPaq Firmware Upgrade Diskette for Compaq Systempro/XL and Compaq ProSignia Servers, or Option ROMPaq. 4. Follow the instructions on the screen to create the ROMPaq diskette(s). Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments
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    System ROMPaq System ROMPaq is used to update the firmware in Compaq servers. The SMART-2DH Controller has enhanced drive array capabilities; many existing servers may not be able to take advantage of these capabilities without updated firmware. Since it is difficult to determine when the firmware
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    Utility. 9. Remove the System ROMPaq diskette and reboot the server by cycling the power (cold boot). If you have not yet installed your new SMART-2DH Controller, you may do so at this time. Running Option ROMPaq Option ROMPaq is used to update the firmware on Compaq options. Use Option ROMPaq
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    or other Compaq options, such as drives, create the Option ROMPaq diskettes and check that the firmware on these options is at the latest revision. To run Option ROMPaq: 1. Place the Option ROMPaq diskette 1 in the server floppy drive. 2. Boot the server by turning on the power. 3. Press Enter
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    Compaq option. Repeat steps 4 - 7. 9. If you are finished with reprogramming options, press Esc to exit the ROMPaq Utility. 10. Remove the Option ROMPaq diskette and reboot the server by cycling the power new firmware. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments:
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    diagnostic tools such as TEST and INSPECT System Configuration Utility The Compaq System Configuration Utility can be run directly from the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Array Controller Option Kit and the Compaq server. You may already have a version of this
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    Utility from the Compaq SmartStart and Support Software CD. See the following section, "System Configuration Diskettes," for instructions on creating these diskettes. If your server has a bootable CD-ROM drive, proceed to "Running the System Configuration Utility." System Configuration Diskettes The
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    System Configuration Utility: 1. Place the Compaq SmartStart and Support Software CD in the server CD-ROM drive. or Place the System Configuration Utility diskette 1 in the server floppy drive. 2. Reboot the server Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
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    hard disk controllers, including the integrated controller on the system board, must be assigned a unique order number. First The primary disk controller that contains the boot disk. The first disk drive on this controller is the one that the server Reference Guide Comments: 295469-002 File Name: E-CH04.DOC
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    to be something other than Second, scroll (usually down) to the Embedded Compaq Integrated Controller and set the Controller Order manually, as described above. When installing a SMART-2DH Controller in a system with an existing array controller, you can either place the new controller at
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    memory space. The amount of consumed address space may be reduced by modifying the PCI Memory amount of consumed physical memory to 32 MB, physical memory to 128 the amount of memory consumed per controller can systems. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments
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    diskette and verify that the server will boot normally without POST errors. System hardware configuration is complete. Proceed to Chapter 5, "Running the Array Configuration Utility," to configure drive arrays. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART
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    This chapter provides instructions for using the Compaq Array Configuration Utility and Support Software CD, is a graphics-based application that helps you configure the Compaq SMART- Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    system ROM with System ROMPaq. 3. Run Option ROMPaq to update the controller firmware, option ROM, and drive firmware. 4. Run the System the following ways: online, system partition, SmartStart and Support Software CD, and, diskettes. Accessing Online If the server you are configuring is running
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    .RDM readme file to access instructions on loading and using CPQONLIN.NLM. System Partition If SmartStart has been run on the server before, the Array Configuration Utility program should already be installed on the system partition. 1. Power off, then power on the server. 2. When the cursor is in
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    the Array Configuration Utility 2. From the Compaq System Utilities screen, select Create Support Software. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    server. Configuration Wizards When you start the Array Configuration Utility, the software checks the configuration of each SMART-2DH Array Controller board and its drive arrays. If the arrays are unconfigured or if the configuration is less than optimal, the configuration wizard takes over to guide
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    drives of the same size into an array. 3. Subdivide the array into one or more logical drives 05-GB drives and two 4.3-GB drives are connected drives with the fourth 1.05-GB drive used as a spare. Array B is the two 4.3GB drives. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
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    method for all logical drives on Array B is RAID 1, Drive Mirroring. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW
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    shown in Figure 5-2. Figure 5-2. Controller buttons The controller settings screen is displayed, as shown in Figure 5-3. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM
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    operating system on the controller settings screen. Figure 5-3. Controller Settings screen SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL
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    select the following drives: Port 1:SCSI ID 0 Port 1:SCSI ID 1 Port 1:SCSI ID 2 Click the Assign Drive(s) to Array button. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO
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    have the same or larger capacity than the drives in the array. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    , assuming you installed the correct drives in both ports before you ran the Array Configuration Utility. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    Logical Drive Screen" later in this chapter for a detailed description of this screen. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL
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    Logical Configuration View. 8. Repeat steps 12 through 16 to create a single logical drive on Array B, this time selecting RAID 1 fault tolerance. 9. The Configuration View Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98
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    steps of adding the drive. NOTE: You cannot use the Capacity Expansion feature if the disk controller is configured for use with the Recovery Server option. In order to expand an array when the controller is configured for the Recovery Server option: 1. Use the System Configuration Utility to turn
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    drive was added later. Now you want to expand Array A to include the fourth drive. This scenario is shown in the following figure with a single 1.05-GB drive 05-GB drive. 4. Click Assign Drive(s) to Array button. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    drive 1. CAUTION: In case of power loss, capacity expansion process information is temporarily stored in the array accelerator memory. Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ
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    Running the Array Configuration Utility data in the expanding logical drive. Array Configuration Utility Screens Main Configuration Screen The main Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM
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    logical drives. s Drive - lets you to delete or change logical drives, assign physical drives to the Physical Drive View or the Logical Drive View in controllers installed in the present system. You can select which Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
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    each controller, the drive arrays, logical drives, and physical drives associated with that controller are listed. Use the Drive View buttons, located Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO
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    an item-a controller, array, logical drive, or physical drive-will cause the drive tray LEDs to blink. Use this feature to identify a specific physical drive, i.e., the spare, or to identify the external drives attached to a controller. This feature works with firmware versions 1.50 or greater. More
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    list box. Figure 5-16. Array buttons Logical Drive Buttons This box is located on the right side under the Array box. a logical drive in the Configuration View list box. Figure 5-17. Logical Drive buttons Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469
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    amount of memory allocated to System, set the Rebuild Priority, Expand Priority, and Accelerator Ratio. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ
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    5-24 Running the Array Configuration Utility Figure 5-18. Controller Settings screen Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    drives on both ports before running the Array Configuration Utility. Figure 5-19. Create Array screen SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ
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    size. Figure 5-20. Create Logical Drive screen The Logical Drive Size area shows a scale marked with the amount of drive capacity available for a logical drive. The utility does not allow you to create a logical drive larger than the maximum supported by the operating system. The purple (left) band
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    that describes the problem. Error and warning messages include instructions to correct configurations. If a warning message indicates "Internal Error Has Occurred" and cites an error code number, the problem requires assistance from Compaq technical support. See "About This Guide" at the beginning
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    supplied by the CPQDAOPT.NLM will occur automatically. The SMART-2DH Controller is supported by SmartStart 3.40 or later. See the documentation that came with SmartStart for installation instructions. Before installing the drivers, you should have: s Updated your system firmware by running System
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    6-2 Installing the Operating System Drivers s Used the Array Configuration Utility to configure your drive array(s) Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW
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    (SSD) and can skip to the section "Handling Disk Drive Failures." Materials Needed You will need the following items to manually install the SMART-2DH Controller driver on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Array Controller Option Kit) s Up to
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    support documentation. Follow the instructions on the screen to create the Novell SSD diskette(s). Additional Information Novell SSD Disk 2 contains the latest information about using Compaq options in a NetWare/intraNetWare environment, including the driver Guide Comments: 295469-002 File Name: G-CH06.DOC
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    the primary DOS partition on the boot drive in the server. This is where the NetWare/intraNetWare server files are located, usually drive c: copy A:\drv_arry\cpqda386.dsk C:\nwserver 3. Edit the STARTUP.NCF file so that the driver loads automatically at system startup. With any DOS editor, add the
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    the agents. If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation, you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to the documentation included with
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    for NetWare/intraNetWare (CPQONLIN) The Compaq Array Configuration Utility is an NLM that allows you to configure your drive arrays without shutting down your server. CPQONLIN.NLM is located in the ONLINE directory of Novell SSD Disk 1. Load the NLM and follow the instructions on the screen to use
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    6-8 Installing the Operating System Drivers Using the Compaq Drive Array Optimization Utility (CPQDAOPT) Compaq recommends that you use the Compaq Drive Array Optimization Utility (CPQDAOPT.NLM) to optimize your drive arrays before creating partitions. CPQDAOPT is a utility designed to assist you in
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    may instruct you to server and load server, type: copy A:\drv_arry\cpqdaopt.nlm f:\system\cpqdaopt.nlm SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ
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    Operating System Drivers Using CPQDAOPT on Existing NetWare/intraNetWare Servers If CPQDAOPT is already installed in the server's SYSTEM directory, use the following steps to run the NLM. 1. Load the Compaq Drive Array Optimization NLM by executing the following server console command: load cpqdaopt
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    the partition optimally. a. Make a backup of the data on your server to avoid data loss. b. Use INSTALL.NLM Disk Options, Partition Tables, be lost. To avoid this problem, you must mirror logical drives on separate arrays. Use the Compaq Array Configuration Utility for NetWare/intraNetWare
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    . s Follow the instructions in the sections below for replacing a drive for your particular server configuration. DOS Partitions and NetWare/intraNetWare Fault Tolerance NetWare/intraNetWare does not mirror information on DOS partitions. Only hardware fault tolerance supports mirrored DOS partitions
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    server once it has been powered off. Schedule maintenance time as soon as possible and complete the following: 1. Power down your server. 2. Replace the failed drive. 3. Reboot the system with the Compaq System Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments
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    . On hot-pluggable drives in a ProLiant server or storage system this is done by observing the amber Drive Failure LED on each drive tray. 2. If the unit containing the failed drive does not support hot-pluggable drives, perform a normal system shutdown. 3. Remove the failed drive and replace it
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    failure. Record the device number and device name of the failed logical drive. For example: Device #1 (47000) Slot 1 Disk 1 NFT The failure messages are recorded on the server console and also in the server error log file, which may be viewed using the SYSCON utility (3.12) or the NWADMIN utility
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    power off the unit. 6. Insert the replacement physical drive in the same drive bay where the failed drive was located. The physical drive must be the same capacity as the failed drive. Be sure that all cable connections are securely in place. For replacements in a ProLiant server or storage system
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    , invalid data and recreate a new partition on the logical drive. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    System Drivers NLM Available Disk Drives menu, select the previously failed logical drive, which has process has it locked, load MONITOR and look at the System Resources option to determine partition on the same logical drive. 13. Return to the Controller Reference Guide Comments: 295469-002 File Name: G-CH06.
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    utility (intraNetWare). This information will be used later to recreate a valid partition. For hot-pluggable drives in a ProLiant server or storage system, record the location drive bay of the failed physical drive. The failed physical device can be identified by the illumination of the amber LED on
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    6-20 Installing the Operating System Drivers For hot-pluggable drives, after you secure the drive in the bay, the LEDs on the drive will all light once in an alternating pattern to indicate that the connection was successful. The Online LED will turn green, indicating that the controller
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    the partition because another process has it locked, load MONITOR and look at the System Resources option to determine which NLM has locked drive. 7. Recreate and mount the volume. 8. Locate the recent backup media and restore the data to this server volume. SMART-2DH Array Controller Reference Guide
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    items to manually install the SMART-2DH Controller Windows NT driver on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Array Controller Option Kit) s Blank diskettes s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in which
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    different from the instructions shown here, use the instructions provided in NTREADME.HLP on the Compaq SmartStart and Support Software CD (via the Windows NT SSD diskettes) that was supplied with your SMART-2DH Controller. To read the NTREADME.HLP WinHelp file you will need a server running Windows
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    6-24 Installing the Operating System Drivers t Windows NT Device Driver Specifics t Compaq SCSI Controller Support t Compaq Drive Array Support t Installing the Compaq Drive Array Driver during Windows NT Installation t Installing the Compaq Drive Array Driver after Windows NT Installation t
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    Program Manager, select File Run. 4. Enter the following: A:\setup SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    copied to the system, Setup will return to the SCSI Adapter Setup dialog box. Compaq Drive Array should appear in the list of installed SCSI controllers. Select Close. 12. Exit the program. 13. Remove the Windows NT SSD diskette, shut down Windows NT, and reboot the server to load the driver. Writer
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    and press Enter. 8. After the driver has been loaded into memory, the Setup program will return to the screen displayed in step 4. Compaq Drive Array should now appear in the list of recognized mass storage devices. If it is necessary to install additional device support, repeat steps 4-8. Otherwise
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    for the path to the SCSI Adapter files, enter: A:\scsi\array Select Continue. 9. Select Compaq Drive Array from the list of drivers to install. Select OK. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01
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    diskette from the drive, shut down Windows NT, and reboot the server to load the driver. Updating the SMART-2DH Controller Driver Updating the SMART-2DH Controller driver is a two-step process: removing the driver, then re-adding the driver. With the new Compaq Support Software Diskette for Windows
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 98
    screen. 6. Select Compaq Drive Array; then, choose the Remove button. After the driver has been removed from your system, Setup returns to Windows NT, and reboot the system to load the driver. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name:
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    the agents. If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation, you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to the documentation included with
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    use SmartStart to upgrade your operating system. SmartStart is supplied with the server or may be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Getting the Driver and Installation Information The latest drivers and support files for SCO OpenServer 5 and information
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    Notes for Compaq Servers in the diskette drive of a server or PC capable of reading a DOS text file. 2. Use a text editor or other DOS utility to read the INSTALL.TXT file on the diskette. 3. Follow the instructions in this file to install the SMART-2DH Controller driver in a server running SCO
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    Documentation Diskette in the diskette drive of a server or PC. 2. Reboot the system. 3. Select the file named INSTALL.TXT to view (Enter) or print (F7). 4. Follow the instructions in this file to install the SMART-2DH Controller driver in a server running non-Compaq version of SCO OpenServer
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    6-35 Installation of the Compaq SMART-2DH Array Controller is now complete. Reboot the server to begin using the array controller. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved
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    items to create a set of Compaq EFS for SCO UnixWare 2.1 diskettes: s Compaq SmartStart and Support Software CD (supplied in the SMART- 2DH Controller Option Kit) s Blank diskettes s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in which you are installing
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    Documentation Diskette in the diskette drive of a server or PC. 2. Reboot the system. 3. Select the file named README.HBA to view or print. 4. Follow the instructions in this file to install the SMART-2DH Controller driver in an existing UnixWare server. Updating the Compaq Insight Manager Agents If
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    6-38 Installing the Operating System Drivers If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation, you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to
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    following items to manually install the SMART-2DH Controller OS/2 driver on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Controller Option Kit) s One blank diskette s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in which
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    System Drivers Additional Information Readme files containing the latest information about OS/2, including the driver a server with a DOS partition or a PC running DOS or Windows: 1. Place the OS/2 SSD diskette in the floppy drive. 2. Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On:
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    that it appears after the BASEDEV statement corresponding to the boot driver. 4. Save the updated CONFIG.SYS file and exit the editor. 5. Perform a normal system shutdown and reboot the server to load the new driver. Controller Ordering There are two factors that determine controller ordering under
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    loading order; only the order shown in CONFIG.SYS affects the order. 2. Each ADD driver developed by Compaq will order its controllers in ascending order based on the controller order assigned by the Compaq System Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ
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    file is the first BASEDEV entry present. This will guarantee that the CPQARRAY.ADD driver will be the first ADD driver loaded and thus cause OS/2 to assign the first hard drive on the first SMART-2DH Controller as the boot drive. For example: BASEDEV=CPQARRAY.ADD BASEDEV=CPQ53CX.ADD If OS/2 will be
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    the Operating System Drivers Command Line Switches In certain situations you may want to modify the standard behavior of the Compaq ADD driver. Several command line switches have been made available for this purpose. The syntax of the command line switches is: 1. /PERF:[memory blocks] This
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    switch is a standard command line switch which causes the driver to print information to the screen when it loads. The driver will identify itself along with the current revision. Then information concerning the adapters and the drives attached to them will be provided. Adapter information includes
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    you are using Compaq Insight Manager you will also need to update the Insight Agents for this monitoring utility for support of the new SMART-2DH Controller. If you used SmartStart 3.40 or later to install the operating system on a new SMART-2DH Controller installation or upgrade your driver in an
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 115
    3.40 or later as part of your SMART-2DH Controller installation you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to the documentation included with Compaq Insight Manager for the correct
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    items to manually install the Banyan VINES driver for the SMART-2DH Controller on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Controller Option Kit) s Blank diskettes s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in
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    contains a short description of the drivers ( a single Compaq driver supports the SMART2 series of controllers) and includes a procedure for installing the SMART2DH Controller driver. To access this file, follow the instructions on the diskette label. Installing the Driver To install the SMART-2DH
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 118
    installation or to upgrade the driver in an existing Windows 95 server/SMART-2DH Controller system. The latest drivers and support files for Windows 95 as well as information about installing the driver is located on the Compaq SmartStart and Support Software CD supplied with the SMART-2DH
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    with a bootable CD-ROM drive. This may be the system in which you are installing the SMART-2DH Controller. Creating the Windows 95 Diskettes To create the diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create
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    4. Configure your drive array with Array Configuration Utility. Be sure to select Windows 95 as the primary operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED
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    to the hard drive. t Reboot the server for the new settings to take affect. NOTE: To install SMART-2DH Controller as a primary controller, you must have the additional SMRT.SYS driver in CONFIG.SYS before booting. Refer to the README.TXT file on the Windows 95 diskettes. Interrupt 13h BIOS Support
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    for all SMART2DH Controller boards to Enabled. Configure your drive array with the Compaq Array Configuration Utility. Be sure to select Windows 95 as the primary operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 123
    -free work stations. s Place parts on a grounded surface before removing them from their container. s Avoid touching pins, leads, or circuitry. s Always be properly grounded when touching a static-sensitive component or assembly. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project
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    grounding, have an Authorized Compaq Service Provider install the part. NOTE: For additional information on static electricity, or assistance with the installation of this product, contact your Authorized Compaq Service Provider or refer to the Maintenance and Service Guide. Writer: Pamela King
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    Weight (including Array Accelerator) Temperature Range Operating Shipping Relative Humidity (non condensing) Operating Non-operating Power Required +5V +12V -12V Heat Dissipated (maximum) SCSI Channels Drives Supported Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments
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    B-2 Specifications SCSI Port Connectors (internal and external) 68-pin Wide-Ultra SCSI/Fast-Wide SCSI-2 (Wide SCSI) Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM COMPAQ CONFIDENTIAL - NEED TO KNOW
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    42 DB2* 9 Ground 43 DB3* 10 Ground 44 DB4* 11 Ground 45 DB5* 12 Ground 46 DB6* Continued SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM
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    B-4 Specifications 68-Pin Wide SCSI Connector Pin Assignments Continued Pin Signal Pin 13 Ground MSG* SEL* C/D* REQ* I/O* DB8* DB9* DB10* DB11* Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM
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    Flat Connector Panel for Rack-Mountable Servers › Option Slot Connector Panel œ Connector Panel (P/N 199595-002) ˜ SCSI Cable Adapter ™ Compaq SmartStart and Support Software CD and Storage and Options Library CD SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH
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    end of the bus. Therefore, individual SCSI drives in Compaq servers should not contain bus termination. External SCSI devices must also provide termination for the SCSI bus. This is supplied in Compaq external storage systems such as the ProLiant Storage System or SCSI Storage Expander. Therefore
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    Compaq Reseller or Authorized Compaq Service Provider. SCSI Cable Connectors To help identify the SCSI cables required for SMART-2DH Controller installation in the various configurations of Compaq servers Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments
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    -2 (Standard SCSI) 50-Pin Figure C-2. Identifying SCSI Cable Connectors Internal Fast-SCSI-2 (Standard SCSI) 50-Pin Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: J-APPC.DOC Last Saved On: 2/27/98 12:03 PM
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    . In all cases drives within a volume must keep their same relative order. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: J-APPC.DOC Last Saved On: 2/27/98 12:03 PM COMPAQ CONFIDENTIAL - NEED TO
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    called logical volumes), which are spread across all physical drives in the array. Operating systems view logical drives as a single, contiguous storage space, although it is made up of parts of several physical drives. The generic drive array illustrated in Figure D-1 consists of two logical
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    5 Drive 6 Logical Drive 1 Logical Drive 2 Drive Array Daz-9-16.EPS Figure D-3. Drive array with six physical drives and two logical drives Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ
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    space efficiency, all drives in a single array should be the same capacity. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO
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    tolerance methods (RAID levels). s The portion of a logical drive on each physical drive is the same size. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    provides data redundancy to increase system reliability and performance. There are of your drive array. Table D-1 lists the supported RAID Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ
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    drive in the logical drive fails. Uses no storage space for fault tolerance. * All drives are the same capacity If you require a fault-tolerant system for critical data, Compaq SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM
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    drive fails, the controller uses the parity data and the data on the remaining drives to reconstruct data from the failed drive. This allows the system the physical drives SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments:
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    9-2.EPS Figure D-6. Data Guarding Stores redundant data [P] on a separate drive The SMART-2DH Array Controller supports RAID 4 for backward compatibility. Because RAID 5 provides the same benefits with higher performance, Compaq recommends using RAID 5 instead of RAID 4. Writer: Pamela King Project
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    .AI, 9-1.EPS Figure D-7. Drive Mirroring stores identical copy of the data SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW
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    drives, you will experience data loss for that logical drive if one physical drive fails. However, because none of the capacity of the logical drives may consider assigning RAID 0 to drives that require large capacity and installed but unassigned physical drive and the system must be running some
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    be assigned to multiple arrays connected to the same controller. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    in order to store user data. A stripe is a collection of contiguous data that is distributed evenly across all physical drives in a logical drive. The width of the stripe (the amount stored on each physical drive) is selected to optimize the performance of the operating system. For example, consider
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    for the cached data, it can be burst immediately into system memory at PCI bus speeds. Data Protection The Array Accelerator was designed to protect data integrity. Batteries and ECC memory protect the cache memory. This allows users to take full advantage of the performance without sacrificing
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    data to the disk drives. The cells used in the Array Accelerator batteries are recharged via a "trickle" charge applied while system power is present. If posted writes were stored in the memory of the Array Accelerator and power loss occurs, you must reinstate power within approximately four days
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    data that resides on the first drive and another user requests data that resides on the second drive, the controller can deliver both pieces of information concurrently. Figure D-9 illustrates concurrent request servicing. User 1 Request User 2 Request User 3 Request User 4 Request Daz-9-10.EPS
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    . To create the room for the additional logical drives, more physical drives must be added. See Figure D-10. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    included in the drive array with expanded storage capacity. See Figure D-11. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO
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    . Daz-9-14.EPS D-11. Expanded array storage capacity with a second logical drive Example: Assume you have two ProLiant Storage Systems with a total of 10 drives and you want to expand this to the 14-drive maximum supported by one SMART-2DH Controller. With Array Configuration Utility running, simply
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 152
    for online storage changes because non-hot-pluggable drives require that the server be powered down to add or remove the drive. All ProLiant Servers and Storage Systems support hot-pluggable drives. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller
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    or Rack-Mountable Compaq ProLiant Server) The following items are not SMART-2DH features, but are functions possibly supported by the operating system: s Controller duplexing s Software based drive mirroring Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002
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    Controller to detect drive problems and predict drive failure before they actually occur. It also makes pre-failure warranty possible on Compaq disk drives. Drive Failure Alert Features Drive failure features produce various drive alerts or error messages depending on the Compaq server model. Refer
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    to 20 minutes/GB for 14 drives (using 9-GB wide-ultra hard drives). NOTE: You must specify RAID 5, RAID 4, or RAID 1 through the Array Configuration Utility to make the recovery feature available. The drive failure alert system and automatic data recovery are functions of the SMART-2DH Controller
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    Compaq ProLiant Storage System, a Compaq ProLiant Server or Rack-Mountable Compaq ProLiant Server, supports hot-pluggable drives. You can install or remove these drives without turning off the system power. This feature is a function of the Compaq ProLiant Storage System and the Compaq ProLiant
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    NOT remove drive DO NOT remove drive DO NOT remove drive OFF ON Figure D-12. Hot-pluggable drive replacement conditions Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED
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    Some operating systems support software-based drive mirroring as a fault tolerance feature. Software drive mirroring resembles hardware based drive mirroring (RAID 1), except that the operating system mirrors logical drives instead of physical drives. A pitfall of software-based drive mirroring is
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    Auto Reliability Monitoring, Interim Data Recovery, and Automatic Data Recovery. Proceed to Chapter 5 to set up your drive array(s) and fault tolerance. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM
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    Compaq drives at their slower write speeds. s It contains its own batteries to keep the data alive without board power, even if the Array Accelerator is removed from the SMART-2DH Controller. s The memory Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments:
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    SMART-2DH Controller from the system. 1. Perform a normal system shutdown. 2. Unplug the server from the ac mains. surfaces, allow the internal system components to cool before touching. 3. Open the server to gain access to 2DH Array Controller Reference Guide Comments: 295469-002 File Name: L-APPE.DOC Last
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    batteries or Array Accelerator module should be accomplished within compliance of local regulations or returned to Compaq Computer Corporation by established parts -2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File
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    accelerator is equipped with a switch that may be activated to fine tune system performance for 16-MB operations utilizing multiple controllers, as shown in Figure Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: L-APPE.DOC Last Saved On: 2/27/98
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 164
    manual reconfiguration procedure is required to move the drives driver upgrade process is OS-dependent but is not difficult. See the readme information for your OS on the Compaq SmartStart and Support Software CD for more information depending on your OS. SMART-2DH Array Controller Reference Guide
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    System ROMPaq version 2.21 distributed on Support Software CD v1.18 or 1.19 or on SmartStart 2.50 or 2.50a. Review Chapter 2 in this guide for specific instructions on running System ROMPaq. 4. Perform a normal shutdown and turn OFF the server external drives in Compaq ProLiant Storage Systems or
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 166
    Cable for Internal Standard 50-Pin SCSI Drives in ProSignia, ProLiant 1500, ProLiant 4500, SCSI Drives in ProSignia, ProLiant 1000, or ProLiant 2000 or ProLiant 5000 50-Pin Port 1 Port 1 SMART Controller Y Cable Port 2 To Standard SCSI ProLiant Storage System 50-Pin OR 50-Pin To Fast
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    , use a 68-pin to 68-pin external cable included with the ProLiant Storage System. For more detailed information on cable connections for your system, refer to Chapters 3 through 7, depending on your Compaq server type. 6. Remove the SMART Controller and replace it with the SMART-2DH Controller
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    server and run the Compaq System Configuration Utility (Version 2.35B or later). It can be run from the SmartStart and Support Software CD, from the System SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name
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    on the front of a ProLiant Storage System if failed drives are inside (other problems such as fan failure or over-temperature conditions will also cause this LED to be illuminated). s A Power-On Self-Test (POST) message will list failed drives whenever the system is restarted (assumes that one
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    G-2 Recovering from Drive Failure Problems such as reduced system performance or disk errors reported by the operating system do not necessarily imply that a drive has or has not been failed. If drive failures or repeated errors are suspected, Compaq recommends that Drive Array Advanced Diagnostics
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    of the Automatic Data Recovery process (discussed below). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: N-APPG.DOC Last Saved On: 2/27/98 12:09 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
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    -pluggable trays can be removed and replaced while host system and storage system power are both ON. Hot-pluggable drives can also be replaced when the power is OFF. Remember, however, to NEVER TURN OFF an external storage system while the host system power is on. This would result in the failure of
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    20 minutes/GB for 14 drives (using 9-GB wide-ultra hard drives). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: N-APPG.DOC Last Saved On: 2/27/98 12:09 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 174
    . Fault tolerance may be compromised due to non-drive problems such as a faulty cable, faulty storage system power supply, or a user accidentally turning off an external storage system while the host system power was on. In such cases, the physical drives do not need to be replaced. However, data
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 175
    drives that have failed to prevent further drive problems in the future. After these (multiple) drives are replaced, the fault tolerance may again be compromised, power logical drives. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 176
    corrective actions for troubleshooting. Detailed information and corrective actions are listed below. NOTE: SCSI port 1 refers to internal or external drives attached to the internal port 1 connector. SCSI port 2 refers to external drives installed in a Compaq ProLiant Storage System attached to the
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 177
    has detected an additional array of drives that was attached when the power was off. The logical drive configuration information has been updated to add the new logical drives. The maximum number of logical drives supported is 32-additional logical drives will not be added to the configuration
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 178
    . Run the latest version of System ROMPaq. See Chapter 3 for details. Run System ROMPaq Utility (RESUME = F1 KEY) 1767 Slot x Drive Array Option ROM is Not Programmed Correctly or may Conflict with the Memory Address Range of an ISA Card. Check the Memory Address Configuration of installed ISA
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 179
    drives (RESUME = F1 OR F2 KEY) replace the Array Accelerator board if capacity expansion is in progress. continued Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM COMPAQ CONFIDENTIAL
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 180
    ProLiant power switch - external drives must all be powered up before or at the same time as the main system. Check cables. If retry does not help, try replacing the cable, ProLiant firmware, ProLiant backplane, or the SMART-2 Controller. 1776 Slot x Drive Array - SCSI Port (y) Termination Problem
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    Drive Array - ProLiant Drive Storage System Problem Detected (followed by one or more of the following): SCSI Port (y): Cooling Fan Malfunction Detected SCSI Port (y): Overheated Condition Detected SCSI Port (y): Side-Panel must be Closed to Prevent Overheating SCSI Port (y): Redundant Power Supply
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 182
    configured on a controller with a newer firmware version. (1) Run the Compaq Array Configuration Utility. (2) Turn off system and check SCSI cable connections to make sure drives are attached properly. (3) Run the Compaq System Configuration Utility. (4) Turn system power OFF and swap SCSI port
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    is being used. Drive x needs replacement as soon as possible. A loose or defective cable may also cause this error. continued Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM COMPAQ CONFIDENTIAL - NEED
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 184
    . -ORIf this message was not due to a bad power cable connection, and the drive was not replaced, this could indicate a defective SCSI cable. Contact your Authorized Compaq Service Provider. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 185
    Error Messages continued 1793 Slot x Drive Array - Array Accelerator Battery Depleted. Data in Array Accelerator has been lost. (Error message 1794 also displays.) While the system was in use, power was interrupted while data was in the Array Accelerator memory. Power was not restored within four
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 186
    loss and reenable the logical drives. Restore data from backup. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 187
    that you can install in your system also depends upon your server and your choice of hard drives Each SMART-2DH Controller has two SCSI buses and each bus can support up to seven drives. See Chapter 2. Q. Does the SMART-2DH Controller support SCSI tape drives and CDROM Drives? A. No; the SMART-2DH
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    hard drives in my server and in the Compaq ProLiant Storage System. What SCSI IDs do I assign for these drives? A. Each hard drive must have a unique SCSI ID for each controller port. If your drives are installed in a Compaq ProLiant Server, a Rack-Mountable Compaq ProLiant Server, a Compaq ProLiant
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 189
    receive the external SCSI cable with your server. However, the required cable is supplied with Compaq ProLiant Storage systems. Q. I do not have any hard drives in my server, but I am connecting it to a Compaq ProLiant Storage System which has several hard drives. Which SCSI port do I use? A. If you
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 190
    upgrade the firmware in your server to the latest revisions prior to installing a SMART-2DH Controller in an existing system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: P-APPI.DOC Last Saved On: 2/27/98 12:13 PM COMPAQ CONFIDENTIAL - NEED
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 191
    , something that can be a problem in the firmware of many third-party drives. Also, Compaq drives feature a unique Pre-failure Warranty. Contact your dealer for more information on Compaq Pre-failure Warranty. Q. Why do the drive activity lights light up on some drives when my system is idle? A. The
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 192
    from System Partition 5-3 starting 5-2 Windows NT support 5-2 Array. See Drive array. Index-1 Auto reliability monitoring D-19 Automatic data recovery G-5 failure of G-5 B Banyan VINES additional information 6-43 creating the Support Software Diskette (SSD) 6-42 installing the driver manually 6-43
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 193
    Drives maximum per server 2-3 planning considerations 2-2 supported by SMART-2DH 2-2 Duplexing controller D-23 Dynamic sector repairing D-19 Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: File Name: Q-INDEX.DOC Last Saved On: 2/27/98 12:14 PM COMPAQ CONFIDENTIAL
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 194
    Memory. See ECC Memory Error drive failure G2 Firmware updating 3-1 Flashing the ROM 3-1 G Getting Help xi Grounding methods A-2 H Help, Array Configuration Utility 5-5 Hot-pluggable drives D-21 replacing D-22 http://www.compaq.com xi I Icons. See Symbols on Equipment IDs SCSI C-2 Installing drivers
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 195
    Utility 6-6 CPQDAOPT 6-7 DOS partitions and failed drives 6-11 Drive Array Optimization Utility 6-7 Drive failure 6-11 installing driver manually 6-4 Novell SSD diskettes 6-2 recovering drives 6-13-6-18 software-based drive mirroring 6-10 updating Compaq Insight Manager agents 6-5 K Kit contents
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 196
    6-39 controller ordering 6-36 drive partitions 6-37 driver information 6-34 installing driver manually 6-36 SmartStart, using 6-34 SSD diskette 6-34 troubleshooting 6-41 updating Compaq Insight Manager agents 6-41 P PCI 1-2 PCI bus. See PCI PCI memory overlay setting 4-5 modifying 4-6 Physical
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 197
    Array Configuration Utility online 5-2 SmartStart or Support Software CD 5-3 system partition 5-3 S SCO OpenServer 5 6-28 creating EFS diskettes 6-29 SmartStart, using 6-28 updating Compaq Insight Manager agents 6-30 SCO UnixWare 2.1 and later driver information 6-31 EFS diskettes 6-31 SmartStart
  • Compaq 386746-001 | SMART-2DH Array Controller Reference Guide - Page 198
    information 6-20 configuration support 5-2 creating the Windows NT SSD diskettes 6-19 installing OS driver 6-21-6-25 installing the driver manually 6-21 installing the SMART-2DH driver 6-24 removing the driver 6-26 removing the SMART-2DH driver 6-26 updating Compaq Insight Manager agents 6-27
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SMART-2DH Array Controller
Reference Guide
Second Edition (
March 1998)
Part Number
295469-002
Compaq Computer Corporation