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Compaq 6000 Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Bus - Page 150

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Installing and Removing Drives When installing additional drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. ● Connect a SATA optical drive to the white SATA connector on the system board labeled SATA1. ● Connect devices in order of SATA0, SATA1, SATA2, then SATA3 ● Connect an eSATA adapter cable to the orange SATA3 connector. NOTE: The eSATA adapter installs into one of the expansion slots on the rear of the computer. You must configure the SATA3 connector to function as eSATA in the Computer Setup utility. Select Storage > Storage Options > eSATA Port to reconfigure the SATA3 connector. Refer to the Computer Setup (F10) Utility Guide for more information. ● Connect a media card reader USB cable to the USB connector on the system board labeled MEDIA. If the media card reader has a 1394 port, connect the 1394 cable to the 1394 PCI card. ● The system does not support Parallel ATA (PATA) optical drives or PATA hard drives. ● You must install guide screws to ensure the drive will line up correctly in the drive cage and lock in place. HP has provided extra guide screws for the external drive bays (five 6-32 standard screws and four M3 metric screws), installed in the front of the chassis, under the front bezel. The 6-32 standard screws are required for a secondary hard drive. All other drives (except the primary hard drive) use M3 metric screws. The HP-supplied metric screws are black and the HP-supplied standard screws are silver. If you are replacing the primary hard drive, you must remove the four silver and blue 6-32 isolation mounting guide screws from the old hard drive and install them in the new hard drive. Figure 9-16 Extra Guide Screw Locations No. Guide Screw Device 1 Black M3 Metric Screws All Other Drives (except primary hard drive) 2 Silver 6-32 Standard Screws Secondary Hard Drive There are at total of five extra silver 6-32 standard screws. Four are used as guide screws for a secondary hard drive. The fifth is used for bezel security (see Front Bezel Security on page 120 for more information). 138 Chapter 9 Removal and Replacement Procedures Small Form Factor (SFF) Chassis

Section	Page
Product Features	13
Microtower Chassis	13
Standard Configuration Features	13
Front Panel Components	14
Media Card Reader Components	15
Rear Panel Components	16
Serial Number Location	17
Small Form Factor	18
Standard Configuration Features	18
Front Panel Components	19
Media Card Reader Components	20
Rear Panel Components	21
Serial Number Location	22
Installing and Customizing the Software	23
Installing the Operating System	23
Downloading Microsoft Windows Updates	24
Installing or Upgrading Device Drivers (Windows systems)	24
Accessing Disk Image (ISO) Files	24
Protecting the Software	25
Computer Setup (F10) Utility	26
Computer Setup (F10) Utilities	26
Using Computer Setup (F10) Utilities	27
Computer Setup—File	28
Computer Setup—Storage	29
Computer Setup—Security	31
Computer Setup—Power	35
Computer Setup—Advanced	36
Recovering the Configuration Settings	40
Drive Protection System (DPS)	40
Accessing DPS Through Computer Setup	40
Computer Diagnostic Features	42
Hewlett-Packard Vision Diagnostics	42
Accessing HP Vision Diagnostics	42
Survey Tab	43
Test Tab	43
Status Tab	44
History Tab	45
Errors Tab	45
Help Tab	45
Saving and Printing Information in HP Vision Diagnostics	46
Downloading the Latest Version of HP Vision Diagnostics	46
Protecting the Software	46
Desktop Management	47
Initial Configuration and Deployment	47
HP Client Automation Agent	48
HP Client Manager	48
Remote System Installation	49
Software Updating and Management	49
HP Client Management Interface	50
HP SoftPaq Download Manager	50
HP System Software Manager	50
HP ProtectTools Security Manager	51
HP Client Automation Starter and Standard Editions	52
HP Client Automation Enterprise Edition	52
HP Client Manager from Symantec	52
Altiris Client Management Suite	53
HP Client Catalog for Microsoft System Center & SMS Products	53
Remote Management Technology	54
Configuring the Intel Management Engine	54
Verdiem Surveyor	56
HP Proactive Change Notification	56
Subscriber’s Choice	56
Retired Solutions	57
ROM Flash	57
Remote ROM Flash	57
HPQFlash	57
Boot Block Emergency Recovery Mode	58
Replicating the Setup	59
Copying to Single Computer	59
Copying to Multiple Computers	59
Creating a Bootable Device	60
Supported USB Flash Media Device	60
Unsupported USB Flash Media Device	62
Dual-State Power Button	63
HP Web Site Support	64
Industry Standards	64
Asset Tracking and Security	64
Password Security	68
Establishing a Setup Password Using Computer Setup	68
Establishing a Power-On Password Using Computer Setup	68
Entering a Power-On Password	69
Entering a Setup Password	69
Changing a Power-On or Setup Password	69
Deleting a Power-On or Setup Password	70
National Keyboard Delimiter Characters	70
Clearing Passwords	71
DriveLock	71
Using DriveLock	71
DriveLock Applications	72
Smart Cover Sensor	72
Setting the Smart Cover Sensor Protection Level	72
Smart Cover Lock	73
Locking the Smart Cover Lock	73
Unlocking the Smart Cover Lock	73
Using the Smart Cover FailSafe Key	73
Cable Lock Provision	74
Fingerprint Identification Technology	74
Fault Notification and Recovery	74
Drive Protection System	74
Surge-Tolerant Power Supply	74
Thermal Sensor	75
Serial ATA Drive Guidelines and Features	76
SATA Hard Drives	76
SATA Hard Drive Cables	77
SATA Data Cable	77
SATA Power Cable	77
ATA SMART Drives	78
Hard Drive Capacities	78
Identifying the Chassis, Routine Care, and Disassembly Preparation	79
Chassis Designations	79
Small Form Factor (SFF)	79
Microtower (MT)	80
Electrostatic Discharge Information	80
Generating Static	80
Preventing Electrostatic Damage to Equipment	81
Personal Grounding Methods and Equipment	81
Grounding the Work Area	82
Recommended Materials and Equipment	82
Operating Guidelines	83
Routine Care	83
General Cleaning Safety Precautions	83
Cleaning the Computer Case	83
Cleaning the Keyboard	84
Cleaning the Monitor	84
Cleaning the Mouse	85
Service Considerations	85
Power Supply Fan	85
Tools and Software Requirements	85
Screws	85
Cables and Connectors	86
Hard Drives	86
Lithium Coin Cell Battery	86
Removal and Replacement Procedures Microtower (MT) Chassis	87
Serial Number Location	87
Preparation for Disassembly	88
Access Panel	89
Front Bezel	90
Removing Bezel Blanks	91
Cable Management	92
Cable Connections	93
Memory	94
Expansion Cards	98
Installing and Removing Drives	102
System Board Drive Connections	104
Removing an External 5.25-inch or 3.5-inch Drive	105
Installing an External 5.25-inch or 3.5-inch Drive	108
Removing an Internal 3.5-inch Hard Drive	111
Installing an Internal 3.5-inch Hard Drive	112
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	113
Fan/Baffle Assembly	118
Front I/O Assembly	119
Power Switch/LED Assembly	120
Heat sink	121
Processor	122
Speaker	123
Rear Chassis Fan	124
Power Supply	125
System Board	126
Battery	127
Type 1 Battery Holder	128
Type 2 Battery Holder	128
Type 3 Battery Holder	129
External Security Devices	130
Cable Lock	130
Padlock	130
HP Business PC Security Lock	131
Front Bezel Security	132
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	134
Preparation for Disassembly	134
Access Panel	135
Front Bezel	136
Bezel Blanks	137
Installing Additional Memory	138
DIMMs	138
DDR3-SDRAM DIMMs	138
Populating DIMM Sockets	139
Installing DIMMs	140
Expansion Cards	142
Cable Management	147
Cable Connections	148
Drive Positions	149
Installing and Removing Drives	150
System Board Drive Connections	152
Removing an External 5.25-inch Drive	153
Installing an Optical Drive into the 5.25-inch Drive Bay	154
Removing an External 3.5-inch Drive	157
Installing a Drive into the 3.5-inch External Drive Bay	159
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive	161
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	165
Baffle	169
Front Fan Assembly	170
Front I/O and Power Switch Assembly	171
Speaker	173
Heat sink	174
Processor	175
Power Supply	176
System Board	177
Battery	178
Type 1 Battery Holder	179
Type 2 Battery Holder	179
Type 3 Battery Holder	180
External Security Devices	181
Installing a Security Lock	181
Cable Lock	181
Padlock	182
HP Business PC Security Lock	182
Front Bezel Security	184
Using the Small Form Factor Computer in a Tower Orientation	186
Connector Pin Assignments	187
Keyboard	187
Mouse	187
Ethernet RJ-45	188
Serial Interface, Powered and Non-Powered	188
USB	188
Microphone	189
Headphone	189
Line-in Audio	189
Line-out Audio	189
Monitor	190
4-Pin Power (for CPU)	190
PCI Express	191
PCI Express	192
DVI Connector	193
DisplayPort Connector	194
Power Cord Set Requirements	195
General Requirements	195
Japanese Power Cord Requirements	195
Country-Specific Requirements	196
POST Error Messages	197
POST Numeric Codes and Text Messages	198
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	204
Troubleshooting Without Diagnostics	208
Safety and Comfort	208
Before You Call for Technical Support	208
Helpful Hints	209
Solving General Problems	211
Solving Power Problems	215
Solving Hard Drive Problems	216
Solving Media Card Reader Problems	219
Solving Display Problems	220
Solving Audio Problems	224
Solving Printer Problems	227
Solving Keyboard and Mouse Problems	228
Solving Hardware Installation Problems	229
Solving Network Problems	232
Solving Memory Problems	235
Solving Processor Problems	236
Solving CD-ROM and DVD Problems	237
Solving USB Flash Drive Problems	239
Solving Front Panel Component Problems	240
Solving Internet Access Problems	240
Solving Software Problems	243
Contacting Customer Support	244
Password Security and Resetting CMOS	245
Resetting the Password Jumper	246
Clearing and Resetting the CMOS	247
Specifications	249
Microtower Chassis	249
Small Form Factor Chassis	251

Match case Limit results 1 per page

Installing and Removing Drives

When installing additional drives, follow these guidelines:

●

The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA

connector on the system board labeled SATA0.

●

Connect a SATA optical drive to the white SATA connector on the system board labeled SATA1.

●

Connect devices in order of SATA0, SATA1, SATA2, then SATA3

●

Connect an eSATA adapter cable to the orange SATA3 connector.

NOTE:

The eSATA adapter installs into one of the expansion slots on the rear of the computer.

You must configure the SATA3 connector to function as eSATA in the Computer Setup utility.

Select

Storage

Storage Options

eSATA Port

to reconfigure the SATA3 connector. Refer to

the

Computer Setup (F10) Utility Guide

for more information.

●

Connect a media card reader USB cable to the USB connector on the system board labeled MEDIA.

If the media card reader has a 1394 port, connect the 1394 cable to the 1394 PCI card.

●

The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.

●

You must install guide screws to ensure the drive will line up correctly in the drive cage and lock

in place. HP has provided extra guide screws for the external drive bays (five 6-32 standard screws

and four M3 metric screws), installed in the front of the chassis, under the front bezel. The 6-32

standard screws are required for a secondary hard drive. All other drives (except the primary hard

drive) use M3 metric screws. The HP-supplied metric screws are black and the HP-supplied

standard screws are silver. If you are replacing the primary hard drive, you must remove the four

silver and blue 6-32 isolation mounting guide screws from the old hard drive and install them in the

new hard drive.

Figure 9-16

Extra Guide Screw Locations

No.

Guide Screw

Device

Black M3 Metric Screws

All Other Drives (except primary hard drive)

Silver 6-32 Standard Screws

Secondary Hard Drive

There are at total of five extra silver 6-32 standard screws. Four are used as guide screws for a secondary

hard drive. The fifth is used for bezel security (see

Front Bezel Security

on page

120

for more information).

138

Chapter 9

Removal and Replacement Procedures Small Form Factor (SFF) Chassis