Compaq 6000 Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Bus - Page 229
Solving Hardware Installation Problems, Solving Mouse Problems continued
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Table D-9 Solving Mouse Problems (continued) Mouse does not respond to movement or is too slow. Cause Mouse may need cleaning. Mouse may need repair. Computer is in standby mode. Solution Remove the roller ball cover on the mouse and clean the internal components. See the Worldwide Limited Warranty for terms and conditions. Press the power button to resume from standby mode. CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. Mouse will only move vertically, horizontally, or movement is jerky. Cause Solution Mouse roller ball or the rotating encoder shafts that make contact with the ball are dirty. Remove roller ball cover from the bottom of the mouse and clean the internal components with a mouse cleaning kit available from most computer stores. Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows automatically recognizes the device and configures the computer. If you install a non-plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows, use the Add Hardware Wizard and follow the instructions that appear on the screen. WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. Table D-10 Solving Hardware Installation Problems A new device is not recognized as part of the system. Cause Solution Device is not seated or connected properly. Ensure that the device is properly and securely connected and that pins in the connector are not bent down. Cable(s) of new external device are loose or power cables are Ensure that all cables are properly and securely connected and unplugged. that pins in the cable or connector are not bent down. Power switch of new external device is not turned on. Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system. When the system advised you of changes to the configuration, Reboot the computer and follow the instructions for accepting you did not accept them. the changes. Solving Hardware Installation Problems 217