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Compaq 6000 Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Bus - Page 253

Boot Block Emergency Recovery, Remote ROM Flash - country code

UPC - 894582579463

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Index Symbols/Numerics 4-pin power pin assignments 178 A access panel, locked 200 access to computer, controlling 52 Altiris Client Management Suite 41 asset tracking 52 audible codes 192 audio connectors 2, 4, 7, 9 audio problems 212 B battery disposal 74 SFF removal and replacement 166 beep codes 192 BIOS Boot Block Emergency Recovery Mode 46 HPQFlash 45 Remote ROM Flash 37 Boot Block Emergency Recovery Mode 46 bootable device creating 48 USB flash media device 48 booting options Full Boot 185 Quick Boot 185 C cable connections SFF 81, 136 cable lock provision 62 cable management MT 80 SFF 135 cable pinouts SATA data 65 SATA power 65 cautions AC power 67 cables 74 cooling fan 73 electrostatic discharge 68 keyboard keys 72 protecting ROM 45 CD-ROM or DVD problems 225 change notification 44 changing operating systems, important information 52 changing password 57 chassis MT illustrated 68 SFF illustrated 67 chassis types, illustrated 67 cleaning computer 71 mouse 73 safety precautions 71 clearing password 59 Client Management Interface 38 Client Manager from Symantec 40 cloning tools, software 35 CMOS backing up 186 clearing and resetting 235 computer specifications 239 computer access panel MT removal and replacement 77 removing 123 computer cleaning 71 Computer Setup Utilities 47 configuring power button 51 connecting drive cables 90, 138 connections 81, 136 connector pin assignments 175 controlling access to computer 52 country power cord set requirements 184 cover lock 61 Customer Support 196, 232 customizing software 35 D deleting password 58 delimiter characters, table 58 deployment tools, software 35 diagnostic tool for hard drives 62 diagnostics utility 30 DIMMs. See memory disassembly preparation MT 76 SFF 122 disk, cloning 35 DisplayPort pin assignments 182 Drive Protection System (DPS) 28 drive, protecting 62 DriveLock 59 drives connecting cables 90, 138 installing 90, 138 locations 137 dual-state power button 51 DVI pin assignments 181 Index 241

Section	Page
Product Features	13
Microtower Chassis	13
Standard Configuration Features	13
Front Panel Components	14
Media Card Reader Components	15
Rear Panel Components	16
Serial Number Location	17
Small Form Factor	18
Standard Configuration Features	18
Front Panel Components	19
Media Card Reader Components	20
Rear Panel Components	21
Serial Number Location	22
Installing and Customizing the Software	23
Installing the Operating System	23
Downloading Microsoft Windows Updates	24
Installing or Upgrading Device Drivers (Windows systems)	24
Accessing Disk Image (ISO) Files	24
Protecting the Software	25
Computer Setup (F10) Utility	26
Computer Setup (F10) Utilities	26
Using Computer Setup (F10) Utilities	27
Computer Setup—File	28
Computer Setup—Storage	29
Computer Setup—Security	31
Computer Setup—Power	35
Computer Setup—Advanced	36
Recovering the Configuration Settings	40
Drive Protection System (DPS)	40
Accessing DPS Through Computer Setup	40
Computer Diagnostic Features	42
Hewlett-Packard Vision Diagnostics	42
Accessing HP Vision Diagnostics	42
Survey Tab	43
Test Tab	43
Status Tab	44
History Tab	45
Errors Tab	45
Help Tab	45
Saving and Printing Information in HP Vision Diagnostics	46
Downloading the Latest Version of HP Vision Diagnostics	46
Protecting the Software	46
Desktop Management	47
Initial Configuration and Deployment	47
HP Client Automation Agent	48
HP Client Manager	48
Remote System Installation	49
Software Updating and Management	49
HP Client Management Interface	50
HP SoftPaq Download Manager	50
HP System Software Manager	50
HP ProtectTools Security Manager	51
HP Client Automation Starter and Standard Editions	52
HP Client Automation Enterprise Edition	52
HP Client Manager from Symantec	52
Altiris Client Management Suite	53
HP Client Catalog for Microsoft System Center & SMS Products	53
Remote Management Technology	54
Configuring the Intel Management Engine	54
Verdiem Surveyor	56
HP Proactive Change Notification	56
Subscriber’s Choice	56
Retired Solutions	57
ROM Flash	57
Remote ROM Flash	57
HPQFlash	57
Boot Block Emergency Recovery Mode	58
Replicating the Setup	59
Copying to Single Computer	59
Copying to Multiple Computers	59
Creating a Bootable Device	60
Supported USB Flash Media Device	60
Unsupported USB Flash Media Device	62
Dual-State Power Button	63
HP Web Site Support	64
Industry Standards	64
Asset Tracking and Security	64
Password Security	68
Establishing a Setup Password Using Computer Setup	68
Establishing a Power-On Password Using Computer Setup	68
Entering a Power-On Password	69
Entering a Setup Password	69
Changing a Power-On or Setup Password	69
Deleting a Power-On or Setup Password	70
National Keyboard Delimiter Characters	70
Clearing Passwords	71
DriveLock	71
Using DriveLock	71
DriveLock Applications	72
Smart Cover Sensor	72
Setting the Smart Cover Sensor Protection Level	72
Smart Cover Lock	73
Locking the Smart Cover Lock	73
Unlocking the Smart Cover Lock	73
Using the Smart Cover FailSafe Key	73
Cable Lock Provision	74
Fingerprint Identification Technology	74
Fault Notification and Recovery	74
Drive Protection System	74
Surge-Tolerant Power Supply	74
Thermal Sensor	75
Serial ATA Drive Guidelines and Features	76
SATA Hard Drives	76
SATA Hard Drive Cables	77
SATA Data Cable	77
SATA Power Cable	77
ATA SMART Drives	78
Hard Drive Capacities	78
Identifying the Chassis, Routine Care, and Disassembly Preparation	79
Chassis Designations	79
Small Form Factor (SFF)	79
Microtower (MT)	80
Electrostatic Discharge Information	80
Generating Static	80
Preventing Electrostatic Damage to Equipment	81
Personal Grounding Methods and Equipment	81
Grounding the Work Area	82
Recommended Materials and Equipment	82
Operating Guidelines	83
Routine Care	83
General Cleaning Safety Precautions	83
Cleaning the Computer Case	83
Cleaning the Keyboard	84
Cleaning the Monitor	84
Cleaning the Mouse	85
Service Considerations	85
Power Supply Fan	85
Tools and Software Requirements	85
Screws	85
Cables and Connectors	86
Hard Drives	86
Lithium Coin Cell Battery	86
Removal and Replacement Procedures Microtower (MT) Chassis	87
Serial Number Location	87
Preparation for Disassembly	88
Access Panel	89
Front Bezel	90
Removing Bezel Blanks	91
Cable Management	92
Cable Connections	93
Memory	94
Expansion Cards	98
Installing and Removing Drives	102
System Board Drive Connections	104
Removing an External 5.25-inch or 3.5-inch Drive	105
Installing an External 5.25-inch or 3.5-inch Drive	108
Removing an Internal 3.5-inch Hard Drive	111
Installing an Internal 3.5-inch Hard Drive	112
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	113
Fan/Baffle Assembly	118
Front I/O Assembly	119
Power Switch/LED Assembly	120
Heat sink	121
Processor	122
Speaker	123
Rear Chassis Fan	124
Power Supply	125
System Board	126
Battery	127
Type 1 Battery Holder	128
Type 2 Battery Holder	128
Type 3 Battery Holder	129
External Security Devices	130
Cable Lock	130
Padlock	130
HP Business PC Security Lock	131
Front Bezel Security	132
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	134
Preparation for Disassembly	134
Access Panel	135
Front Bezel	136
Bezel Blanks	137
Installing Additional Memory	138
DIMMs	138
DDR3-SDRAM DIMMs	138
Populating DIMM Sockets	139
Installing DIMMs	140
Expansion Cards	142
Cable Management	147
Cable Connections	148
Drive Positions	149
Installing and Removing Drives	150
System Board Drive Connections	152
Removing an External 5.25-inch Drive	153
Installing an Optical Drive into the 5.25-inch Drive Bay	154
Removing an External 3.5-inch Drive	157
Installing a Drive into the 3.5-inch External Drive Bay	159
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive	161
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	165
Baffle	169
Front Fan Assembly	170
Front I/O and Power Switch Assembly	171
Speaker	173
Heat sink	174
Processor	175
Power Supply	176
System Board	177
Battery	178
Type 1 Battery Holder	179
Type 2 Battery Holder	179
Type 3 Battery Holder	180
External Security Devices	181
Installing a Security Lock	181
Cable Lock	181
Padlock	182
HP Business PC Security Lock	182
Front Bezel Security	184
Using the Small Form Factor Computer in a Tower Orientation	186
Connector Pin Assignments	187
Keyboard	187
Mouse	187
Ethernet RJ-45	188
Serial Interface, Powered and Non-Powered	188
USB	188
Microphone	189
Headphone	189
Line-in Audio	189
Line-out Audio	189
Monitor	190
4-Pin Power (for CPU)	190
PCI Express	191
PCI Express	192
DVI Connector	193
DisplayPort Connector	194
Power Cord Set Requirements	195
General Requirements	195
Japanese Power Cord Requirements	195
Country-Specific Requirements	196
POST Error Messages	197
POST Numeric Codes and Text Messages	198
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	204
Troubleshooting Without Diagnostics	208
Safety and Comfort	208
Before You Call for Technical Support	208
Helpful Hints	209
Solving General Problems	211
Solving Power Problems	215
Solving Hard Drive Problems	216
Solving Media Card Reader Problems	219
Solving Display Problems	220
Solving Audio Problems	224
Solving Printer Problems	227
Solving Keyboard and Mouse Problems	228
Solving Hardware Installation Problems	229
Solving Network Problems	232
Solving Memory Problems	235
Solving Processor Problems	236
Solving CD-ROM and DVD Problems	237
Solving USB Flash Drive Problems	239
Solving Front Panel Component Problems	240
Solving Internet Access Problems	240
Solving Software Problems	243
Contacting Customer Support	244
Password Security and Resetting CMOS	245
Resetting the Password Jumper	246
Clearing and Resetting the CMOS	247
Specifications	249
Microtower Chassis	249
Small Form Factor Chassis	251

Match case Limit results 1 per page

Index

Symbols/Numerics

4–pin power pin

assignments

178

access panel, locked

200

access to computer,

controlling

Altiris

Client Management Suite

asset tracking

audible codes

192

audio connectors

audio problems

212

battery

disposal

SFF removal and

replacement

166

beep codes

192

BIOS

Boot Block Emergency

Recovery Mode

HPQFlash

Remote ROM Flash

Boot Block Emergency Recovery

Mode

bootable device

creating

USB flash media device

booting options

Full Boot

185

Quick Boot

185

cable connections

SFF

81,

136

cable lock provision

cable management

SFF

135

cable pinouts

SATA data

SATA power

cautions

AC power

cables

cooling fan

electrostatic discharge

keyboard keys

protecting ROM

CD-ROM or DVD problems

225

change notification

changing operating systems,

important information

changing password

chassis

MT illustrated

SFF illustrated

chassis types, illustrated

cleaning

computer

mouse

safety precautions

clearing password

Client Management Interface

Client Manager from

Symantec

cloning tools, software

CMOS

backing up

186

clearing and resetting

235

computer

specifications

239

computer access panel

MT removal and

replacement

removing

123

computer cleaning

Computer Setup Utilities

configuring power button

connecting drive cables

90,

138

connections

81,

136

connector pin assignments

175

controlling access to

computer

country power cord set

requirements

184

cover lock

Customer Support

196,

232

customizing software

deleting password

delimiter characters, table

deployment tools, software

diagnostic tool for hard drives

diagnostics utility

DIMMs.

See

memory

disassembly preparation

SFF

122

disk, cloning

DisplayPort pin assignments

182

Drive Protection System

(DPS)

drive, protecting

DriveLock

drives

connecting cables

90,

138

installing

90,

138

locations

137

dual-state power button

DVI pin assignments

181

Index

241