Compaq 6510b HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 30

Troubleshooting, Troubleshooting resources

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4 Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved: ■ Refer to "Quick troubleshooting," the next section in this chapter. ■ Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. ■ Contact technical support for further assistance. Getting Started 4-1

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4
Troubleshooting
Troubleshooting resources
If you experience computer problems, perform these
troubleshooting steps in the order provided until the problem is
resolved:
■
Refer to “
Quick troubleshooting
,” the next section in this
chapter.
■
Access additional information about the computer and Web
site links through Help and Support. Select
Start > Help and
Support
.
Although many checkup and repair tools require an
✎
Internet connection, other tools can help you fix a problem
when the computer is offline.
■
Contact technical support for further assistance.
Getting Started
4–1