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- Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 1
Getting Started HP Business Notebook PC Document Part Number: 435748-001 March 2007 This guide explains how to set up your hardware and software, and begin using the computer in Windows®. Enhanced for Accessibility - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 2
shall not be liable for technical or editorial errors or omissions contained herein. Getting Started HP Business Notebook PC First Edition: March 2007 Document Part Number: 435748-001 Product notice This user guide describes features that are common to most models. Some features may not be available - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 3
the computer 1-3 Step 1: Insert the battery 1-4 Step 2: Connect the computer to external power. . . . 1-5 Step 3: Turn on the computer 1-6 Step 4: Set 2-4 Right-side components 2-5 Rear components 2-6 Bottom components 2-7 Wireless antennae (select models only 2-8 Getting Started iii - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 4
and installing hardware 3-6 Locating and installing software 3-6 Updating the software installed on the computer 3-7 Finding the user guides 3-8 Turning off the computer correctly 3-8 4 Troubleshooting Troubleshooting resources 4-1 Quick troubleshooting 4-2 The computer is unable to start up - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 5
Backup and recovery Creating recovery discs B-1 Backing up your information B-2 When to back up B-2 Back up suggestions B-3 Backing up specific files or folders B-4 Backing up the entire hard drive B-4 Creating recovery points B-5 Scheduling backups B-6 Performing a recovery B-7 Performing - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 6
1 First-time setup Identifying required hardware To set up the computer for the first time, you will need the computer, the AC adapter, the power cord, and the primary battery. ✎ Components included with the computer may vary by region and by model. Getting Started 1-1 - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 7
First-time setup Component 1 Power cord 2 AC adapter 3 Primary battery Component 4 Country-specific modem adapter (select models only) 5 Modem cable (select models only) (optional for setup) ✎ Use only the AC adapter provided with the computer or one approved for this computer. ✎ Unless you use - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 8
the computer 2. Connecting the computer to external power ✎ The battery begins to charge. 3. Turning on the computer 4. Setting up the software 5. Creating recovery discs (recommended) ✎ Refer to Appendix B, "Backup and recovery," for instructions. Ä CAUTION: Reduce the risk of file corruption by - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 9
setup Step 1: Insert the battery To insert a primary battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latches 2 automatically lock the battery into place. 1-4 Getting - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 10
First-time setup Step 2: Connect the computer to external power ✎ Power cords and AC outlets vary in appearance by region and country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 11
(on the front of the computer) turns on. When the battery is fully charged, the battery light turns off. Leave the computer connected to external power until the battery is fully charged and the battery light turns off. ✎ A partially charged new battery can run the computer after software setup - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 12
First-time setup To turn on the computer: » Press the power button 1. The power light on the power button 2 turns on. Getting Started 1-7 - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 13
turned on, it will go through software setup. Follow the on-screen instructions before the "Welcome to Windows" page is displayed, RJ-45 (network) cable to an existing network guide. Step 5: Create recovery discs (recommended) You can create a set of recovery discs of your full factory image using HP - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 14
2 Quick tour Identifying required hardware ✎ Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features included on most computer models. Getting Started 2-1 - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 15
Power button 2 Power lights (2) 3 Info button (select models only) 4 Wireless button 5 Wireless lights (2) 6 Presentation button (select models only) 7 Volume mute button 8 (select models only) w Right TouchPad button e Left TouchPad button r Drive light t Battery light y TouchPad Getting Started - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 16
Front components Quick tour Component 1 Wireless light 2 Power light 3 Battery light Component 4 Drive light 5 Speakers (2) 6 Display release latch Getting Started 2-3 - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 17
Quick tour Left-side components Component 1 Power connector 2 Vent 3 USB ports (2) 4 Audio-out (headphone) jack Component 5 Audio-in (microphone) jack 6 1394 port (select models only) 7 PC Card slot 2-4 Getting Started - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 18
Right-side components Quick tour Component 1 Media Card Reader (select models only) 2 USB ports (2) (select models only) Component 3 Optical drive 4 RJ-11 (modem) jack Getting Started 2-5 - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 19
Quick tour Rear components Component 1 Security cable slot 2 RJ-45 (network) jack Component 3 External monitor port 4 S-Video-out jack (select models only) 2-6 Getting Started - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 20
Bottom components Quick tour Component Component 1 Bluetooth® compartment (select models only) 6 Battery release latches (2) 2 Vents (3) 7 Docking connector (select models only) 3 Accessory battery connector 8 Memory module compartment 4 SIM slot (select models only) 9 WLAN module - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 21
Quick tour Wireless antennae (select models only) Component Component 1 WLAN antennae (2) (select models only)* 2 WWAN antenna (select models only)* *The antennae are not visible from the outside of - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 22
new viruses beyond 60 days by purchasing extended update service. ■ For information about using and updating Norton Internet Security and for purchasing extended update service, select Start > All Programs > Norton Internet Security > Help and Support. ■ To access Norton Internet Security, select - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 23
HP updates contain security enhancements. ■ Use a firewall. Firewall software monitors incoming traffic on the computer to block messages that do not meet specific either run the computer on battery power or shut down the provide surge protection on the modem cable that connects the modem to - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 24
. The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo and in Help and Support. To access the guide in Help and Support, select Start > Help and Support > User Guides. Getting Started 3-3 - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 25
accessory from HP. For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices located in Help and Support. To access the notices in Help and Support, select Start > Help and Support > User Guides. 3-4 Getting Started - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 26
the following networking capabilities: ■ Local area network (LAN) ■ Wireless local area network (WLAN) ■ Wireless wide area network (WWAN) ■ Bluetooth® If you plan to connect the computer to a home office LAN or WLAN, refer to Help and Support for information on networking. If you need assistance - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 27
Select Start > My Computer. 2. In the left pane of the System Tasks window, click View system information. 3. Select Hardware tab > Device Manager. ✎ You printer, follow the instructions provided by the hardware manufacturer to install the device and any required drivers. Locating and installing - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 28
to the software program or driver you want to install. ✎ For details about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, as online Help files, or on the manufacturer's Web site. Updating the software installed on the - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 29
Support. To access the user guides: » Select Start > Help and Support > User Guides. Turning off the computer correctly Whenever possible, turn Down instead of Turn Off Computer. If you are unable to turn off the computer with alt+delete. Then, select Shut Down > Turn Off. ■ Press and hold the power - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 30
steps in the order provided until the problem is resolved: ■ Refer to "Quick troubleshooting," the next section in this chapter. ■ Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support. ✎ Although many checkup and repair tools - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 31
may not allow the computer to start up. Plug the computer into an AC outlet using the AC adapter, start the computer, and allow the battery to charge. ❏ Remove the primary battery and optional accessory battery (if applicable) and plug the computer into an AC outlet using the AC adapter. If you can - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 32
Troubleshooting power button. Standby and Hibernation are energy-saving features that can turn off the display. Standby and Hibernation can be initiated by the on but not in use, or when the computer has reached a low battery level. To change these and other power settings, select Start > Control - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 33
Troubleshooting Software is functioning abnormally Follow these suggestions if the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer > - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 34
Troubleshooting If Down > Turn Off. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. The computer or clothing, to block airflow. ✎ The fan in the computer starts up automatically to cool internal components and prevent overheating. - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 35
Troubleshooting An external device is not working Follow these suggestions if an external device does not function as expected: ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■ Be - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 36
visit http://www.hp.com/go/techcenter/wireless (English only). ✎ For information on activating broadband wireless service, refer to the mobile network operator information included with your computer. Help and Support If the preceding questions and solutions did not address your problem, access Help - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 37
is on the bottom of the computer. ❏ To display the service tag information on the computer screen, select Start > Help and Support > My HP Computer. ■ Date the computer was purchased. ■ Conditions under which the problem occurred. ■ Error messages that have been displayed. ■ The manufacturer - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 38
to connect to the Internet. Before you can access the Internet, you must choose an Internet service provider (ISP) and choose the type of Internet connection you want, such as broadband (wired or wireless) or dial-up. ✎ Internet hardware and software features vary depending on the computer model and - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 39
ISP has provided you with such information as a specific IP address and POP3 and SMTP settings. » To access the New Connection Wizard, select Start > Help and Support. ✎ If you are prompted within the wizard to choose between enabling or disabling the Windows Firewall, choose to enable the firewall - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 40
broadband wireless service, refer to the mobile network operator information included with your computer or see the HP Web site at http://www.hp.com/go/broadbandwireless (English only). ■ Dial-up-You can access the Internet by dialing in to a service provider using a modem cable connected - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 41
need high-quality CD-R, DVD-R, or DVD+R media (purchased separately). ✎ Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager. ■ The computer must be connected to AC power during the process. ■ Only one set of recovery discs can be created per - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 42
on-screen instructions. Backing up your information ✎ You can only recover files that you have previously back up. HP recommends that you use HP Backup and Recovery by restoring the computer to an earlier state ■ Scheduling backups at specific intervals or events When to back up ■ On a regularly - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 43
word-processing document: 1. Display the screen. 2. Copy the screen. To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. 3. must be connected to external power. ✎ Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 44
computer. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 45
instructions. Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific a copy of changes made after that time. HP recommends that you create recovery points at the - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 46
click Next. 4. Click Create or manage Recovery Points, and then click Next. 5. Follow the on-screen instructions. Scheduling backups Use HP Backup Scheduler to schedule backups for the entire system, for recovery points, or for specific files and folders. With this tool, you can schedule backups at - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 47
set up your computer. HP Backup and Recovery Manager helps full system recovery-With HP Backup and Recovery Manager, experience system failure or instability. HP Backup and Recovery Manager works the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 48
recovery in Windows, follow these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next. 5. Follow the on-screen instructions. Initiating - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 49
C Specifications Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 50
be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the following specifications. Input power Operating voltage Operating current Rating 18.5 V dc @ 3.5 A - 65 W 3.5 A This product is - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 51
2-7 bays battery 2-7 hard drive 2-7 Bluetooth 3-5 Bluetooth compartment, identifying 2-7 buttons info 2-2 power 1-7, 2-2 presentation 2-2 TouchPad 2-2 volume mute 2-2 wireless 2-2 C cables and cords, power 4-2 compartments Bluetooth 2-7 memory module 2-7 WLAN 2-7 computer turn off 3-8 turn on - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 52
-out 2-6 L labels, service tag 4-8 LAN (local area network) 3-5 latches battery release 2-7 display release 2-3 lights battery 1-6, 2-2, 2-3 drive 2-2, 2-3 power 1-7, 2-2, 2-3 wireless 2-2, 2-3 locating user guides 3-8 M Media Card Reader, identifying 2-5 memory module compartment, identifying - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 53
O operating environment specifications C-1 operating system, version number 4-8 optical drive, identifying 2-5 overheating, computer 3-4, 4-5 P PC Card slot, identifying 2-4 ports 1394 2-4 external monitor 2-6 USB 2-4, 2-5 power running the computer on battery 1-6 turning on computer 1-7, 4-2 power - Compaq 6715s | HP Compaq 6715s, 6715b, 6515b, 6710s, 6710b, 6510b Notebook PC - - Page 54
computer C-2 troubleshooting display problems 4-3 external device problems 4-6 Hibernation or Standby problems 4-3 overheating problems 4-5 resources 4-1 software problems 4-4 virus problems 4-4 wireless network problems 4-6 turning off computer 3-8 turning on computer 1-6, 4-2 U updates, software
Getting Started
HP Business Notebook PC
Document Part Number: 435748-001
March 2007
This guide explains how to set up your hardware and software,
and begin using the computer in Windows
®
.
Enhanced for Accessibility