Compaq 6820s HP Business Notebook PC - Getting Started - Vista - Enhanced for
Compaq 6820s - Notebook PC Manual
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- Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 1
HP Notebook PC Getting Started Enhanced for Accessibility - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 2
© Copyright 2007 Hewlett-Packard Development Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. The information contained herein is subject to change without notice. The - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 3
Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. iii - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 4
iv Product notice - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 5
Finding Help and Support 17 Finding the user guides 17 Identifying installed software and hardware 18 4 Next steps Protecting the computer 19 Protecting the computer from viruses 19 Protecting your system files 19 Protecting your privacy 19 Protecting the computer from power surges 20 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 6
from the hard drive 38 Initiating a recovery in Windows 39 Initiating a recovery from the hard drive recovery partition 40 Appendix B Operating environment and input power Operating environment 41 Input power 42 Appendix C Routine care Cleaning the display 43 Cleaning the keyboard 43 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 7
you will need the computer, the AC adapter, the power cord, and the primary battery. NOTE: Components included with the computer may vary by region or country and by model. Component (1) Power cord (2) AC adapter Component (3) Primary battery (4) Modem cable (select models only) NOTE: Use - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 8
: 1. Inserting the battery into the computer 2. Connecting the computer to external power NOTE: The battery begins to charge. 3. Turning on the computer 4. Setting up the software 5. Creating recovery discs (recommended) NOTE: Refer to Appendix A, "Backup and recovery," for instructions. 2 Chapter - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 9
Step 1: Insert the battery To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Insert the battery into the battery bay (1) until it is seated. The battery release latches (2) automatically lock the battery into place. Setting up the computer - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 10
computer to external power: 1. Plug the AC adapter into the power connector (1) on the computer. 2. Plug the power cord into the AC adapter (2). 3. Plug the other end of the power cord into an AC outlet (3). When the computer receives AC power, the battery begins to charge and the battery light (on - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 11
Step 3: Open the computer To open the computer: ▲ Raise the display. Setting up the computer 5 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 12
the power button (1). The power light (2) turns on. Step 5: Set up the software After the computer is turned on, it will go through software setup. Follow the on-screen instructions to set up the software. Note the following points: ● After you respond to the setup prompt, you must complete the - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 13
) You can use HP Backup & Recovery Manager to create a set of recovery discs containing your full factory image. You can use the recovery discs to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 14
8 Chapter 1 First-time setup - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 15
model. The illustrations in this chapter identify the standard features included on most computer models. Top components Lights Component (1) Caps lock light (2) Wireless light Component (3) Power light Identifying the hardware 9 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 16
Buttons, speakers, switches, and pointing devices Component (1) Wireless button (2) Power button (3) Speaker (4) Internal display switch Component (5) TouchPad scroll zone (6) Right TouchPad button (7) Left TouchPad button (8) TouchPad 10 Chapter 2 Quick tour - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 17
Keys Component (1) esc key (2) fn key (3) Windows logo key Component (4) Windows applications key (5) Integrated numeric keypad keys (6) Function keys Identifying the hardware 11 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 18
Front components Component (1) Audio-out (headphone) jack (2) Audio-in (microphone) jack Component (3) SD Card Reader 12 Chapter 2 Quick tour - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 19
Right-side components Component (1) Optical drive Component (2) Security cable slot Identifying the hardware 13 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 20
Left-side components Component (1) RJ-11 (modem) jack (2) Vent (3) External monitor port (4) Power connector Component (5) RJ-45 (network) jack (6) USB ports (3) (7) ExpressCard slot (8) Battery light 14 Chapter 2 Quick tour - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 21
Bottom components Component (1) Battery release latches (2) (2) Battery bay (3) Vents (6) Component (4) Memory module compartment (5) WLAN module compartment (select models only (6) Hard drive bay Identifying the hardware 15 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 22
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 16 Chapter 2 Quick tour - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 23
about the Windows® operating system, Help and Support includes these topics: ● Information about the computer, such as model and serial number, installed software, hardware components, and specifications ● How to help safeguard the computer ● How to get the best performance from the battery ● How to - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 24
about using software included with the computer, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help for - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 25
breach, a power surge, or system failure. Protecting in most cases, repair damage update service. ● To access Norton Internet Security or get more information about it, select Start > All Programs > Norton Internet Security. Protecting your system files The operating system and the backup and recovery - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 26
. ● During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. ● If applicable to your location, provide surge protection on the modem cable that connects the modem to a telephone line. Telephone line surge protectors are commonly - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 27
by HP, or a compatible AC adapter or battery purchased as an accessory from HP. For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices. To access the notices, select Start > Help and Support > User Guides, or - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 28
connect the computer to a home office LAN or WLAN, refer to Help and Support for information on networking. If you need assistance to connect to a company The computer display must be open before you can connect to a wireless network. For information on activating broadband wireless service, refer - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 29
All Programs > HP Software Setup. A list of programs and drivers is displayed. 2. Click the program or driver you want to install, and then follow the on-screen instructions. ● Software on disc. To install software from a disc, follow these steps: 1. Insert the disc into your optical drive. 2. When - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 30
result in the loss of unsaved information. ● Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 24 Chapter 4 Next steps - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 31
steps in the order provided until the problem is resolved: ● Refer to "Quick troubleshooting," the next section in this chapter. ● Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support. NOTE: Although many checkup and repair - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 32
up. Plug the computer into an AC outlet using the AC adapter, start the computer, and allow the battery to charge. ◦ Remove the battery and plug the computer into an AC outlet using the AC adapter. If you can turn the computer on, the battery may need to be replaced. 26 Chapter 5 Troubleshooting - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 33
battery level. To change these and other power settings, select Start > Control Panel > System and Maintenance > Power Options. ● The computer may not be set to display the image on the computer screen. To transfer the image to the computer screen from viruses" in Chapter 4. Quick troubleshooting 27 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 34
result in the loss of unsaved information. ● Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 28 Chapter 5 Troubleshooting - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 35
, refer to the device manufacturer's Web site. ● The correct drivers are installed and updated. Drivers may be available on a disc included with the device or on the device manufacturer's Web site. For more information about updating drivers, refer to Help and Support. Quick troubleshooting 29 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 36
adapter and the cable or DSL modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. NOTE: For more information on wireless technology, refer to the information and the Web site links in Help and Support. 30 Chapter 5 Troubleshooting - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 37
bottom of the computer. ◦ To display the service tag information on the computer screen, select Start > Help and Support > System Information. ● Date the computer was purchased. ● Conditions under which the problem occurred. ● Error messages that have been displayed. ● The manufacturer and model of - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 38
32 Chapter 5 Troubleshooting - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 39
factory settings in case of system instability or failure. Note the following guidelines before creating recovery discs: ● Use any of the following types of discs: CD-R, DVD+R, DVD+R DL, DVD-R, or DVD-R DL (purchased separately). The discs you use will depend on the type of optical drive installed - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 40
an entire drive backup as soon as you set up your computer. With HP Backup & Recovery Manager, you can perform the following tasks: ● Backing up your information regularly to protect your important system files ● Creating system recovery points that allow you to reverse undesirable changes to your - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 41
screen, press fn+prt sc. c. Open a word-processing document, and then select Edit > Paste. NOTE: Before you can perform backup and recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and programs installed by HP can be copied to a CD or to a DVD using HP - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 42
the recovery partition on the hard drive, to an optional external hard drive, or to optical discs (CDs or DVDs). screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 43
, or monthly) or at specific events, such as at system restart or when you dock to an optional docking station (select models only). To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. 2. Follow the on-screen instructions. Backing up your information 37 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 44
. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ● From within Windows ● From the recovery partition 38 Appendix A Backup - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 45
a recovery in Windows To initiate a recovery in Windows, follow these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. 3. Click Next. 4. Click Perform a recovery, and then click Next. 5. Follow the on-screen instructions - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 46
To initiate a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions. 40 Appendix - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 47
B Operating environment and input power Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 48
the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 49
display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner. Cleaning the keyboard CAUTION: Avoid exposing a drive to magnetic fields. Security - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 50
disconnected from external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the computer or a drive, place it in or region on your itinerary. ◦ Contact technical support to discuss power cord and adapter requirements for each location in which you plan - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 51
battery 15 hard drive 15 blank screen, troubleshooting 27 Bluetooth 22 buttons left TouchPad 10 power 6, 10 right TouchPad 10 wireless 10 C cables and cords modem 1 power 1, 4, 44 caps lock light, identifying 9 cleaning the display 43 cleaning the keyboard 43 compartments memory - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 52
11 Windows logo 11 L labels, service tag 31 LAN (local area network) 22 latch, battery release 15 left TouchPad button, identifying 10 lights battery 4, 14 caps lock 9 power 6, 9 wireless 9 46 Index M memory module compartment, identifying 15 microphone (audio-in) jack 12 modem cable - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 53
backup 36 system recovery points 37 T technical support 31 temperature safety considerations 21, 29 specifications 41 troubleshooting 29 TouchPad scroll zone, identifying 10 TouchPad, identifying 10 traveling with the computer 41, 43 troubleshooting blank screen 27 display problems 27 - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 54
48 Index - Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 55
- Compaq 6820s | HP Business Notebook PC - Getting Started - Vista - Enhanced for - Page 56
HP Notebook PC
Getting Started
Enhanced for Accessibility