Compaq 6910p HP Business Notebook PC - Getting Started - Windows Vista - Enhan
Compaq 6910p - Notebook PC Manual
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- Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 1
Getting Started HP Business Notebook PC Document Part Number: 442862-001 April 2007 This guide explains how to set up your hardware and software, and begin using the computer in Windows®. Enhanced for Accessibility - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 2
, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 3
Contents 1 First-time setup Identifying required hardware 1-1 Setting up the computer 1-2 Step 1: Insert the battery 1-2 Step 2: Connect the computer to external power 1-3 Step 3: Turn on the computer 1-4 Step 4: Set up the software 1-5 Step 5: Create recovery discs (recommended) . 1-5 2 Quick - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 4
3-4 Locating and installing software 3-5 Updating the software installed on the computer. . . 3-6 Finding the user guides 3-6 Turning off the computer correctly 3-6 Removing the battery 3-7 4 Troubleshooting Troubleshooting resources 4-1 Quick troubleshooting 4-1 The computer is unable to - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 5
Contents B Specifications Operating environment B-1 Rated input power B-2 Index Getting Started v - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 6
- Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 7
1 First-time setup Identifying required hardware To set up the computer for the first time, you will need the computer, the AC adapter, the power cord, and the primary battery. ✎ Components included with the computer may vary by region and by model. Component 1 Power cord 2 AC adapter Component 3 - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 8
First-time setup Setting up the computer Computer setup involves the following tasks: 1. Inserting the battery into the computer 2. Connecting the computer to external power ✎ The battery begins to charge. 3. Turning on the computer 4. Setting up the software 5. Creating recovery discs (recommended) - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 9
computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3. When the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) turns on. When the battery is fully charged, the battery light - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 10
First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. To turn on the computer: » Press the power button 1. The power light on the power button 2 turns on. 1-4 Getting Started - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 11
factory image using HP Backup & Recovery Manager. You can use the recovery discs to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability. Refer to Appendix A, "Backup and recovery," for detailed instructions - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 12
- Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 13
2 Quick tour Identifying required hardware ✎ Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features included on most computer models. Getting Started 2-1 - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 14
Num lock light 2 Power lights (2)† 7 Volume mute light 3 Battery light 8 Volume down light 4 Drive light 9 Volume up light 5 Caps lock light *The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 15
Buttons, switches and fingerprint reader Quick tour Component 1 Power button 2 Info button 3 Wireless button 4 Presentation button 5 Volume mute button 6 Volume scroll zone 7 Internal microphone 8 Pointing stick Component 9 Right pointing stick button - HP Fingerprint Sensor (fingerprint reader) - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 16
tour Front components Component 1 Wireless light 2 Power light 3 Battery light 4 Drive light 5 Speakers (2) Left-side components Component 6 Infrared port 7 Media Card Reader 8 Display release latch 9 Bluetooth compartment Component 1 Vent 2 USB ports (2) 3 1394 port 4 Audio-in (microphone) jack - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 17
Right-side components Quick tour Component 1 Smart card reader 2 MultiBay optical drive 3 USB port Rear components Component 4 RJ-45 (network) jack 5 RJ-11 (modem) jack Component 1 Security cable slot 2 Power connector Component 3 S-Video-out jack 4 External monitor port Getting Started 2-5 - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 18
Quick tour Bottom components Component 1 Bluetooth® compartment Component 6 Docking connector 2 Vents (5) 7 Accessory battery connector 3 WLAN module compartment 8 Memory module compartment 4 Battery release latches (2) 9 Hard drive bay 5 Battery bay 2-6 Getting Started - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 19
2 WWAN antennae (2)* *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. ✎ To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 20
- Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 21
you protect the computer against new viruses beyond 60 days by purchasing extended update service. ■ For information about using and updating Norton Internet Security and for purchasing extended update service, select Start > All Programs > Norton Internet Security > Help and Support. ■ To access - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 22
's privacy protection features, observe these practices: ■ Keep the operating system and software updated. Many software updates contain security enhancements. ■ Use a firewall. Firewall software monitors incoming traffic on the computer to block messages that do not meet specific security criteria - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 23
(IEC 60950). Å WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP. For more safety and regulatory information, and for - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 24
device, refer to Bluetooth online Help. Installing additional hardware and software Identifying and installing hardware To see a list of hardware installed on the computer, follow these steps: 1. Select Start > Computer > System properties. 2. In the left pane, click Device Manager. ✎ Windows - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 25
the on-screen instructions. 3. Restart the computer if prompted to do so. ■ Preloaded software. This is software provided on the hard drive but not ready to use. To locate or install preloaded software or drivers, follow these steps: 1. Select Start > All Programs > Software Setup. 2. Follow the on - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 26
the operating system and other software provided on the computer as soon as the computer is connected to the Internet. » To access update links for the operating system and other software provided on the computer, select Start > Help and Support. Finding the user guides User guides, regulatory and - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 27
for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. Removing the battery To remove a primary battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the right-hand battery release latch 1 to the right, and then - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 28
- Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 29
help you fix a problem when the computer is offline. ■ Contact technical support for further assistance. Quick troubleshooting The computer is unable to start up To turn on the computer, press the power button. When the computer is turned on, the power light turns on. If the computer and the power - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 30
❏ If the battery light on the front of the computer is blinking, the battery has reached a low battery level, which may not allow the computer to start up. Plug the computer into an AC outlet using the AC adapter, start the computer, and allow the battery to charge. ❏ Remove the primary battery and - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 31
alternates among the computer display, one or more external display devices, and simultaneous display on all devices. ■ Press the display switch on the computer to be sure that it moves freely. The display switch is normally located on the upper-left corner of the keyboard. Software is functioning - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 32
Troubleshooting The computer is turned on but not responding If the computer is turned on, but not responding to software or keyboard commands, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 33
on the device manufacturer's Web site. For more information about updating drivers, select Start > Help and Support. The WLAN connection is not working If a WLAN connection is not working as expected, follow these suggestions: ■ Be sure that the wireless light on the computer is on. If the light is - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 34
and serial number, installed software, hardware components, and specifications ■ Answers to questions about using the computer ■ Product information to help you learn to use the computer and operating system features ■ Updates for the operating system, device drivers, and software provided on the - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 35
(s/n) listed on the service tag. ❏ The service tag label is on the bottom of the computer. ❏ To display the service tag information on the computer screen, select Start > Help and Support > System Information. ■ Date the computer was purchased. ■ Conditions under which the problem occurred. ■ Error - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 36
- Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 37
CD-RW, DVD+/-RW, and DVD+/-RW double-layer discs, are not compatible with Backup and Recovery Manager software. ■ The computer must be connected to AC power during the process. ■ Only one set of recovery discs can be created per computer. ■ Number each disc before inserting it into the optical drive - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 38
up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Backup suggestions ■ Create a set of recovery discs using HP Backup & Recovery Manager. ■ Create system recovery points using HP Backup & Recovery Manager, and periodically - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 39
, the computer must be connected to external power. ✎ Drivers, utilities, and applications installed by HP can be copied to a CD or to a DVD using HP Backup & Recovery Manager. Backing up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 40
the Windows operating system, software applications, and all personal files and folders. ✎ A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create. ✎ This process may take over an hour, depending on your computer speed - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 41
monthly) or at specific events, such as at system restart or when you dock to an optional docking station. To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. 2. Follow the on-screen instructions. Performing a recovery ✎ You can only recover files that - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 42
Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ■ From within Windows ■ From the recovery partition Initiating a recovery in - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 43
a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions. Getting Started A-7 - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 44
- Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 45
Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Metric U.S. Temperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 46
can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the following specifications. Input power Operating voltage Operating - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 47
2-6 bays battery 2-6 hard drive 2-6 Bluetooth 3-4 buttons info 2-3 left pointing stick 2-3 power 1-4, 2-3 presentation 2-3 right pointing stick 2-3 TouchPad 2-3 volume mute 2-3 wireless 2-3 C cables and cords, power 4-1 caps lock light, identifying 2-2 compartments Bluetooth 2-4, 2-6 memory module - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 48
external, troubleshooting 4-5 display release latch, identifying 2-4 display, switching image 4-3 docking connector, identifying 2-6 drive light, identifying 2-2, 2-4 E environmental specifications B-1 external devices, troubleshooting 4-5 external monitor port, identifying 2-5 F fingerprint reader - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 49
, identifying 2-5 S Safety and Comfort Guide 3-3 scroll zone, TouchPad 2-3 serial number, computer 4-7 service tag 4-7 seurity cable slot, identifying 2-5 Sleep 4-3 slot, PC Card 2-4 smart card reader, identifying 2-5 software antivirus 3-1 setup 1-5 updates 3-6 speakers, identifying 2-4 Getting - Compaq 6910p | HP Business Notebook PC - Getting Started - Windows Vista - Enhan - Page 50
computer B-2 troubleshooting display problems 4-3 external device problems 4-5 Hibernation or Sleep problems 4-3 overheating problems 4-4 resources 4-1 software problems 4-3 virus problems 4-3 wireless network problems 4-5 turning off computer 3-6 turning on computer 1-4, 4-1 U updates, software
Getting Started
HP Business Notebook PC
Document Part Number: 442862-001
April 2007
This guide explains how to set up your hardware and
software, and begin using the computer in Windows®.
Enhanced for Accessibility