Compaq 8000 BIOS Flash Q&A White Paper
Compaq 8000 - Elite Convertible Minitower PC Manual
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- Compaq 8000 | BIOS Flash Q&A White Paper - Page 1
be restored to a previous version after updating? ..........23 Summary ...23 Appendix A - Modifying a DOS boot diskette for Flashbin.exe 24 For More Information 25 Introduction This whitepaper outlines Hewlett-Packard Business PC dc class BIOS flashing options beginning with the 2005 products - Compaq 8000 | BIOS Flash Q&A White Paper - Page 2
method depending on the operating environment of the computer(s). BIOS updates are available in a softpaq downloadable containing the BIOS image and upgrade instructions for the various methods. Regardless of the BIOS flash method, business PC products provide a high degree of upgrade reliability - Compaq 8000 | BIOS Flash Q&A White Paper - Page 3
specific driver required by Flashbin.exe to update/restore the BIOS BIOS CD (directory): XXX_MMmm.iso - CD image containing the binary BIOS file for F10 and flash recovery Readme.txt - Text document describing the iso file image HPQFlash (directory): HPQFlash.exe - Windows application - Compaq 8000 | BIOS Flash Q&A White Paper - Page 4
ME Flash directory. HP Business Blade PC products do not support the Windows BIOS updates and will not require the HPQFlash directory contents. In what operating systems can I update the PC BIOS? The BIOS can be updated or restored in Windows 7, Vista, or Windows XP using the HPQFlash application - Compaq 8000 | BIOS Flash Q&A White Paper - Page 5
How do I update the BIOS in a DOS environment? The Flash Bin Firmware Upgrade Utility (Flashbin.exe) can be executed in a DOS environment to upgrade or restore a PC BIOS image. The utility uses a driver (flsh.cpu) for specific hardware flash operations. The BIOS binary image should be included in - Compaq 8000 | BIOS Flash Q&A White Paper - Page 6
update the BIOS when not running Windows 7, Vista, Windows XP, or DOS? BIOS can be updated using the F10 setup "Flash System ROM" feature. Reboot the PC and systems may contain a BIOS image that is too large for floppy media. Some models may not support a legacy floppy drive with the exception of - Compaq 8000 | BIOS Flash Q&A White Paper - Page 7
When the media is selected, the user is presented with a list of valid binaries. If the BIOS cannot read the media or media files, an error message will be displayed and another media source can be selected. - Compaq 8000 | BIOS Flash Q&A White Paper - Page 8
desired binary image is selected and confirmed, the BIOS will begin the flashing process. The flash process should not be interrupted. The percentage completion will be displayed during the process. The user is prompted when the process is completed. The new BIOS code will not take effect until the - Compaq 8000 | BIOS Flash Q&A White Paper - Page 9
Environment (PXE) to boot to a PXE server, such as Altiris. The Flashbin utility can be executed in the PXE DOS-like environment to perform the BIOS upgrade. What are the steps necessary to execute the HPQFlash utility? The HPQFlash application is executed in the Windows environment by selecting the - Compaq 8000 | BIOS Flash Q&A White Paper - Page 10
be displayed. If the image is applicable, HPQFlash will display the current BIOS and the BIOS version contained in the ROM.CAB file. If the image file is applicable to the PC but is an older BIOS version than currently installed, the user will receive the following warning; however the older image - Compaq 8000 | BIOS Flash Q&A White Paper - Page 11
process will begin, and the user is warned not to interrupt the flashing process. Interrupting the flashing process can corrupt the BIOS image. If the BIOS does not update successfully, the business PC would enter flash recovery when rebooted. After the flash process has successfully completed, the - Compaq 8000 | BIOS Flash Q&A White Paper - Page 12
for BIOS update? Some products contain a BIOS image that is too large to fit on a diskette, or certain models may not support a legacy floppy drive; therefore, the following information would not be applicable to those products or models. To create an MS-DOS boot disk from Windows XP Professional - Compaq 8000 | BIOS Flash Q&A White Paper - Page 13
the CD. Once the CD burning process is complete, the business PC can be booted from the CD, and the Flashbin utility can be executed. If the adminstrator/setup password has been established on the business PC, the Flashbin utility driver must be assigned the password. Assign Password (Assignpw.exe - Compaq 8000 | BIOS Flash Q&A White Paper - Page 14
by the application. 4. Place the newly created BIOS binary image CD in the CD drive of the computer to be updated or restored and cycle system power. 5. Follow the procedures detailed in the "How do I update the BIOS when not running Windows 7, Vista, Windows XP, or DOS?" section. What are the steps - Compaq 8000 | BIOS Flash Q&A White Paper - Page 15
on SSM and this remote BIOS update method, access the System Software Manager website (www.hp.com/go/ssm). What are the steps necessary to use Altiris for BIOS update? This section contains instructions for using Altiris Deployment server to deliver a BIOS update. This information assumes that an - Compaq 8000 | BIOS Flash Q&A White Paper - Page 16
BIOS update through the Altiris Deployment server is as follows: 1. Copy Flashbin.exe, Adminpw.exe, and BIOS image to the server 2. Create Flash.bat 3. Create the Altiris ROM Flash Event 4. Connect the Client PC up an Event Properties form 4. Click "Add" 5. Select "Run Script" Brings up a new - Compaq 8000 | BIOS Flash Q&A White Paper - Page 17
"OK" 12. The Events Properties Form should show: Task: Run instructions 4. When Aclient is properly installed and the system is connected to the Altiris Console, the Altiris icon in the Windows Taskbar (next to the clock) will become blue 5. On the server: a) Right click on the client computer - Compaq 8000 | BIOS Flash Q&A White Paper - Page 18
recovery mode to successfully boot. What is a processor microcode update softpaq and how is it used? Typical processors download code from the BIOS during initialization referred to as microcode. If a new, supported processor is installed in the business PC which requires a microcode currently - Compaq 8000 | BIOS Flash Q&A White Paper - Page 19
version of HPQFlash to support the 2007 HP Business PC products (e.g. dc7800), processor microcode patches can be updated in a Windows environment. As detailed in the previous section, the microcode softpaq specific to the general BIOS family can be downloaded containing the image file uXX_MMmm - Compaq 8000 | BIOS Flash Q&A White Paper - Page 20
flash a new image. The image stored in the BIOS will be compressed with RLE4. If the image being HP Drive Key and M-Systems DiskOnKey. The following image shows the successful completion of the ME FW update process in a Windows XP environment. The update process will stay at the "Performing Update - Compaq 8000 | BIOS Flash Q&A White Paper - Page 21
flash media device, including HP Drive Key and M-Systems DiskOnKey®. The update process output is similar to the Windows-based version. What are the steps necessary to use Altiris for ME firmware update? This section contains instructions for using Altiris Deployment server to deliver a ME firmware - Compaq 8000 | BIOS Flash Q&A White Paper - Page 22
Step 1: Copy FWUpdLcl.exe and ME firmware update image to the server 1. Create a "MEFlash" folder in the Flash 3. Double click the new event Brings up an Event Properties form 4. Click "Add" 5. Select "Run Script" Brings up a new form 6. Select "Run the script from file:" 7. Click on the " - Compaq 8000 | BIOS Flash Q&A White Paper - Page 23
regressed to a previous version after successfully completing the update process. The ME firmware can only be updated to a newer image. Summary HP's Business PC BIOS provides update methods to allow the user or administrator to manage the BIOS upgrades and ME firmware in a flexible manner. HPQFlash - Compaq 8000 | BIOS Flash Q&A White Paper - Page 24
solutions in the industry. Appendix A - Modifying a DOS boot diskette for Flashbin.exe Most of the HP Business PC BIOS images will not fit on a 1.44MB floppy diskette. Also, many product configurations may not include a standard flo9ppy disk drive. For those situations, a bootable USB flash media - Compaq 8000 | BIOS Flash Q&A White Paper - Page 25
-Packard Waterford Building, 9th Floor 5200 Blue Lagoon Drive Miami, Florida 33126 USA Phone: (305) 267 HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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Updated December 2009
Table of Contents:
Introduction
...........................................................................................
1
What are the files and directories in a BIOS softpaq?
.......................................
2
In what operating systems can I update the PC BIOS?
.......................................
4
Will I lose my setup configurations when updating the BIOS?
...........................
4
How do I update my PC BIOS in Windows 7, Vista, or Windows XP?
................
4
How do I update the BIOS in a DOS environment?
...........................................
5
How do I update the BIOS when not running Windows 7, Vista, Windows XP,
or DOS?
.........................................................................................................
6
What are the steps necessary to execute the HPQFlash utility?
..........................
9
What are the steps necessary to execute the HPQPwsd utility?
........................
12
What are the steps necessary to create a bootable floppy for BIOS update?
....
12
What are the steps necessary to create a bootable CD for BIOS update?
.........
13
What are the steps necessary to create the BIOS image CD for F10 ROM flash
and recovery?
...............................................................................................
13
What are the steps necessary to create a bootable USB flash media (DOK) for
BIOS update?
................................................................................................
14
What are the steps necessary to use SSM for BIOS update?
............................
15
What are the steps necessary to use Altiris for BIOS update?
..........................
15
What if the PC does not complete the BIOS flash process?
..............................
18
What is a processor microcode update softpaq and how is it used?
................
18
How can a processor microcode update be executed in Windows?
.................
19
What does the BIOS binary image naming convention indicate?
.....................
19
Can the BIOS POST splash screen be modified?
..............................................
19
How do I update the ME firmware in Windows 7, Vista, or Windows XP?
.......
20
How do I update the ME firmware in a DOS environment?
.............................
21
What are the steps necessary to use Altiris for ME firmware update?
..............
21
What if the ME firmware does not complete the update process?
....................
23
Can the ME firmware be restored to a previous version after updating?
..........
23
Summary
......................................................................................................
23
Appendix A
–
Modifying a DOS boot diskette for Flashbin.exe
................
24
For More Information
...........................................................................
25
Introduction
This whitepaper outlines Hewlett-Packard Business PC dc class BIOS flashing
options beginning with the 2005 products (e.g. dc7600).
The BIOS (Basic Input
Output System) is the set of routines typically stored in read-only memory that