Compaq 8510p ProtectTools - Windows Vista and Windows XP

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  • Compaq 8510p | ProtectTools - Windows Vista and Windows XP - Page 1
    ProtectTools User Guide
  • Compaq 8510p | ProtectTools - Windows Vista and Windows XP - Page 2
    of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: January 2007 Document Part
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    access from internal or external locations 5 Creating strong password policies 5 Additional security elements ...6 Assigning security roles ...6 Managing HP ProtectTools passwords 6 Creating a secure password 8 HP ProtectTools Backup and Restore 8 Backing up credentials and settings
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    18 Using manual (drag and Embedded Security for HP ProtectTools Setup procedures ... Drive 31 Encrypting files and folders 31 Sending and receiving encrypted e-mail 31 Changing the Basic User Key password 32 Advanced tasks ...33 Backing up and restoring 33 Creating a backup file 33 Restoring
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    HP ProtectTools add-on module settings 47 Enabling and disabling smart card power-on authentication support 47 Enabling and disabling power-on authentication support for Embedded Security ...48 Enabling and disabling Automatic DriveLock hard drive protection 49 Managing Computer Setup passwords
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    Glossary ...77 Index ...79 vi ENWW
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    Platform Module (TPM) embedded security chip is installed. HP ProtectTools software modules may be preinstalled, preloaded, or available for download from the HP Web site. Visit http://www.hp.com for more information. NOTE: The instructions in this guide are written with the assumption that you have
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    Configuration provides access to power-on user and administrator password management. ● BIOS Configuration provides an alternative to the pre-boot BIOS configuration utility known as f10 Setup. ● DriveLock, enhanced with the embedded security chip, helps protect a hard drive from unauthorized access
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    ProtectTools Security Manager. NOTE: After you have configured the Credential Manager module, you can also open HP ProtectTools by logging on to Credential Manager directly from the Windows logon screen. For more information, refer to "Logging on to Windows with Credential Manager on page 17." ENWW
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    external locations ● Creating strong password policies power-on authentication support for Embedded Security on page 48" ● "Assigning a name to a Java Card on page 40" ● "Drive Encryption for HP ProtectTools on page 59" ● DriveLock helps ensure that data cannot be accessed even if the hard drive
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    access to password-protected applications: ● Credential Manager "Setup procedures on page 12" ● "Using Single Sign On on page 18" ● Device Access Manager for HP ProtectTools allows IT managers to restrict access to writeable devices so sensitive information cannot be copied from the hard drive. See
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    card for authentication. Managing HP ProtectTools passwords Most of the HP ProtectTools Security Manager features are secured by passwords. The following table lists the commonly used passwords, the software module where the password is set, and the password function. The passwords that are set and
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    Protects access to the Computer Setup utility. Power-on password Windows Logon password BIOS Configuration Windows Control Panel Protects access to the computer contents when the computer is turned on, restarted, or restored from hibernation. Can be used for manual logon or saved on the Java Card
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    computer. ● Do not share accounts or tell anyone your password. HP ProtectTools Backup and Restore HP ProtectTools Backup and Restore provides a convenient and quick way to back up and restore credentials from all supported HP ProtectTools modules. Backing up credentials and settings You can back
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    , and then click Backup and Restore. 3. In the right pane, click Backup Options. The HP ProtectTools Backup Wizard opens. 4. Follow the on-screen instructions. 5. After you set and confirm the Storage File Password, select Remember all passwords and authentication values for future automated
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    . 2. In the left pane, click HP ProtectTools, and then click Backup and Restore. 3. In the right pane, click Restore. The HP ProtectTools Restore Wizard opens. Follow the on-screen instructions. Configuring settings 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left
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    HP ProtectTools Credential Manager for HP ProtectTools protects against unauthorized access to your computer using the following security features: ● Alternatives to passwords protected network resources. ● Support for optional security devices, such as Java Cards and biometric readers. ● Support
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    the notification area, by double-clicking the HP ProtectTools Security Manager icon ● From the "Credential Manager" page of ProtectTools Security Manager, by clicking the Log On link in the upper-right corner of the window 2. Follow the on-screen instructions to log on to Credential Manager. 12
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    Open HP ProtectTools Security Manager by double-clicking the HP ProtectTools Security Manager icon in the notification area. The HP ProtectTools fingerprints A fingerprint reader allows you to log on to Windows using your fingerprint for authentication instead of using a Windows password.
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    Manager Registration Wizard opens. 4. Follow the on-screen instructions. Registering a USB eToken 1. Be sure that the USB eToken drivers are installed. NOTE: Refer to the USB eToken user guide for more information. 2. Select Start > All Programs > HP ProtectTools Security Manager. 3. In the left
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    a Java Card or USB eToken. The token is saved either on the computer hard drive or in the Windows registry. When you log on with a virtual token, you ." 4. Follow the on-screen instructions. Changing the Windows logon password 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In
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    pane, click Change Token PIN. 4. Select the token for which you want to change the PIN, and then click Next. 5. Follow the on-screen instructions to complete the PIN change. Managing identity Clearing an identity from the system NOTE: This does not affect your Windows user account. 1. Select Start
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    to log on to Windows, click the keyboard icon in the upper-left corner of the screen next to the fingerprint icon. The Credential Manager Logon Wizard opens. 3. Click the User name arrow, and then click your name. 4. Type your password in the Password box, and then click Next. 5. Select More
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    Manager, and then click Services and Applications. 3. In the right pane, click Windows Logon, and then click Add a Network Account. The Add Network Account Wizard opens. 4. Follow the on-screen instructions. Removing an account 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In
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    Wizard opens. 4. Follow the on-screen instructions. Managing applications and credentials Modifying application properties 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Credential Manager, and then click Services and Applications. 3. In the right
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    > Export Script. 5. Follow the on-screen instructions to complete the export. 6. Click OK. Importing an application 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Credential Manager, and then click Services and Applications. 3. In the right pane
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    opens. 6. Follow the on-screen instructions. Removing protection from an application To remove restrictions from an application: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Credential Manager, and then click Services and Applications. 3. In the
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    Click OK. Changing restriction settings for a protected application 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Credential Manager, and then click Services and Applications. 3. In the right pane, under Application Protection, click Manage Protected
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    users or administrators log on: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Credential Manager, (Users or Administrators) from the category list. 5. Click the type or combination of authentication methods from the list. 6. Click Apply, and then click
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    instructions. ● To delete the credential, click Clear, and then click Yes in the confirmation dialog box. ● To modify the credential properties, click Properties, and then follow the on-screen instructions. 5. Click Apply, and then click OK. 24 Chapter 2 Credential Manager for HP ProtectTools
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    it handles detection of logon screens, automatic logon to registered logon dialogs, and password display. ● Services and Applications-Allows you to view the available services and modify the settings for those services. ● Security-Allows you to select the fingerprint reader software and adjust the
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    Example 2-Using the "Advanced Settings" page to require user verification before Single Sign On 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Credential Manager, and then click Settings. 3. In the right pane, click the Single Sign On tab. 4. Under
  • Compaq 8510p | ProtectTools - Windows Vista and Windows XP - Page 33
    folder encryption ● Creation of a personal secure drive (PSD) for protecting user data ● Data management functions, such as backing up and restoring the key hierarchy ● Support for third-party applications (such as Microsoft Outlook and Internet Explorer) for protected digital certificate operations
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    for HP ProtectTools. To enable the embedded security chip: 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the "f10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. 2. If you have not set an administrator password, use
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    ● Set an owner password for the embedded security HP ProtectTools Security Manager icon in the notification area, at the far right of the taskbar, and then select Embedded Security Initialization. The HP ProtectTools Embedded Security Initialization Wizard opens. 2. Follow the on-screen instructions
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    All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Embedded Security, and then click User Settings. 3. In the right pane, under Embedded Security Features, click Configure. The Embedded Security User Initialization Wizard opens. 4. Follow the on-screen instructions. NOTE: To
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    files and folders ● Sending and receiving encrypted e-mail Using the Personal Secure Drive After setting up the PSD, you are prompted to type the Basic User Key password at the next logon. If the Basic User Key password is entered correctly, you can access the PSD directly from Windows Explorer
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    To change the Basic User Key password: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Embedded Security, and then click User Settings. 3. In the right pane, under Basic User Key password, click Change. 4. Type the old password, and then set and confirm
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    Embedded Security for ProtectTools Backup Wizard opens. 4. Follow the on-screen instructions. Restoring certification data from the backup file To restore data from the backup file: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Embedded Security, and
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    Changing the owner password To change the owner password: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Embedded Security, and then click Advanced. 3. In the right pane, under Owner Password, click Change. 4. Type the old owner password, and then set
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    Migrating keys with the Migration Wizard Migration is an advanced administrator task that allows the management, restoration, and transfer of keys and certificates. For details on migration, refer to the Embedded Security online Help. ENWW Advanced tasks 35
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    36 Chapter 3 Embedded Security for HP ProtectTools ENWW
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    4 Java Card Security for HP ProtectTools Java Card Security for HP ProtectTools manages the Java Card Security features ● Work with the Computer Setup utility to enable Java Card authentication in a power-on environment ● Configure separate Java Cards for an administrator and a user. A user must
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    must be between 4 and 8 numeric characters. 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Java Card Security, and of the features may be unavailable or incorrectly displayed. In addition, the card reader drivers must be correctly installed, as shown in
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    the following tasks: ● Assign a Java Card PIN ● Assign a name to a Java Card ● Set power-on authentication ● Back up and restore Java Cards NOTE: You must have Windows administrator privileges in order to display the "Advanced" page. Assigning a Java Card PIN You must assign a name and a PIN to
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    BIOS Configuration or Computer Setup. For more information, see "Enabling and disabling smart card power-on authentication support on page 47." 2. Enable Java Card power-on authentication in Java Card Security. 3. Create and enable the administrator Java Card. 40 Chapter 4 Java Card Security for HP
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    pane, under Power-on authentication, select the Enable check box. 5. Type your Computer Setup password in the Computer Setup Password dialog box, screen instructions in the HP ProtectTools Backup Wizard to create a recovery file now. NOTE: For more information, see "HP ProtectTools Backup and Restore
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    to access the computer. 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Java Card Security, and then click Advanced. 3. Insert the administrator Java Card. 4. In the right pane, under Power-on authentication, clear the Enable check box. 5. Type a PIN
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    With BIOS Configuration, you can accomplish the following objectives: ● Manage power-on passwords and administrator passwords. ● Configure other power-on authentication features, such as enabling embedded security authentication support. ● Enable and disable hardware features, such as CD-ROM boot or
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    boot options: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click BIOS Configuration. 3. Type your Computer Setup administrator password at the BIOS administrator password prompt, and then click OK. NOTE: The BIOS administrator password prompt is displayed
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    Port ● SD Slot ● USB Port ● 1394 Port ● Cardbus Slot ● ExpressCard slot ● Boot Options ● f9, f10, and f12 Delay (Sec) ● MultiBoot ● Express Boot Popup Delay (Sec) ● CD-ROM Boot ● Floppy Boot ● Internal Network Adapter Boot ● Internal Network Adapter Boot Mode (PXE or RPL) ● Boot Order ● Device
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    mode (standard, bidirectional, EPP, or ECP) ● Data Execution Prevention ● SATA Native Mode ● Dual Core CPU ● Automatic Intel® SpeedStep Functionality Support ● Fan Always on While on AC Power ● BIOS DMA Data Transfers ● Intel or AMD PSAE Execution Disable ● Built-In Device Options ● Embedded WLAN
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    ProtectTools module. To enable smart card power-on authentication support: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click BIOS Configuration. 3. Type your Computer Setup administrator password at the BIOS administrator password prompt, and then click OK
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    for HP ProtectTools module. To enable power-on authentication support for embedded security: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click BIOS Configuration. 3. Type your Computer Setup administrator password at the BIOS administrator password prompt
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    you will not be able to undo a password setting without supplying the previous password. The power-on password can protect your notebook from unauthorized use. NOTE: After you have set a power-on password, the Set button on the "Passwords" page is replaced by a Change button. The Computer Setup
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    you have set a setup password, the Set button on the "Passwords" page is replaced by a Change button. Setting the power-on password To set the power-on password: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click BIOS Configuration, and then click Security
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    You can use BIOS Configuration for HP ProtectTools to set password options to enhance the security of your system. Enabling and disabling stringent security CAUTION: To prevent the computer from becoming permanently unusable, record your configured setup password, power-on password, or smart card
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    3. In the right pane, under Password Options, enable or disable Require password on restart. 4. Click Apply, and then click OK in the HP ProtectTools window. 52 Chapter 5 BIOS Configuration for HP ProtectTools ENWW
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    ProtectTools This security tool is available to administrators only. Device Access Manager for HP ProtectTools has the following security features that protect against unauthorized access to devices attached to your computer system: ● Device profiles that are created for each
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    you first attempt to apply device profiles, HP ProtectTools Security Manager opens a dialog box to ask if you would you like to start the background service. Click Yes to start the background service and set it to start automatically whenever the system boots. 54 Chapter 6 Device Access Manager for
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    , etc.) for all non-administrators ● All DVD/CD-ROM drives for all non-administrators ● All serial and parallel ports for all non-administrators To deny access to a class of device for all non-administrators: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane
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    click OK. Denying access to a user or group 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Device Access Manager, and then click Device Class Configuration. 3. In the device list, click the device class that you want to configure. 4. Under User/Groups
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    device for one user but not the group: 1. Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Device Access Manager, and then click Device Class Configuration. 3. In the device list, click the device class that you want to configure, and then navigate to the
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    58 Chapter 6 Device Access Manager for HP ProtectTools ENWW
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    Encryption for HP ProtectTools CAUTION: If you decide to uninstall the Drive Encryption module, you must first decrypt all encrypted drives. If you do not, you will not be able to access the data on encrypted drives unless you have registered with the Drive Encryption recovery service (see "Recovery
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    Encryption, and then click Encryption Management. 3. In the right pane, click Activate. The Drive Encryption for HP ProtectTools Wizard opens. 4. Follow the on-screen instructions to activate encryption. NOTE: You will need to specify a diskette, flash storage device, or some other USBconnected
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    Select Start > All Programs > HP ProtectTools Security Manager. 2. In the left pane, click Drive Encryption, and then click User Management. 3. In the right pane, select the user from the User Name list, and then click Set Password. 4. Type the user's Windows Password, and then click Next. 5. Select
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    USB-connected storage media on which to save the recovery information, and then click Next. The Drive Encryption for HP ProtectTools Wizard opens. 5. Follow the on-screen instructions to back up the Drive Encryption keys. NOTE: You will need to specify a diskette, flash storage device, or some other
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    be disabled for a given application, call HP technical support and request 3rd-level support through your HP Service contact. The option to Browse for Virtual Token is not displayed during the logon process. The user cannot move the location of a registered virtual token in Credential Manager
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    XP Service Pack 1 only. After allowing system to transition into hibernation and sleep mode, the Administrator or user is unable to log on to Credential Manager and the Windows logon screen remains displayed no matter which logon credential (password, fingerprint, or Java Card) is selected. Update
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    association with virtual token. Details Solution HP is investigating resolution options for future customer software releases. When user restores identity, Credential Manager can lose the association with the location of the virtual token at logon screen. Even though Credential Manager has the
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    Embedded Security initialization, an error message is displayed. This is as designed. Storage of the recovery archive on removable media is not supported. The recovery archive can be stored on a network drive or on another local drive other than the C drive. 66 Chapter 8 Troubleshooting ENWW
  • Compaq 8510p | ProtectTools - Windows Vista and Windows XP - Page 73
    can only be removed by a user who knows the password. However, HP strongly recommends having the Computer Setup (f10) Utility password protected at all times. The PSD password box is no longer displayed when the system becomes active after standby status When a user logs on to the system after
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    PSD when the removable hard drive is not present, an error message is displayed stating that the device is screen and nonresponding keyboard and mouse instead of showing welcome (logon) screen when using fast-switching with minimal RAM. The root cause is suspected to be a timing issue in low memory
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    -My Documents). Click the Browse button on the screen to select the location, and the restore process proceeds. ● Resets the chip to factory settings in the BIOS. ● Reboots the computer. ● Begins to restore Embedded Security. During the restore process, Credential Manager asks if the system can
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    Backup can be restored individually. Resetting System ROM to default hides the TPM. Resetting the system ROM to default hides the TPM to Windows. This does not allow the security software to operate properly and makes TPM-encrypted data inaccessible. Unhide the TPM in BIOS: Open the Computer
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    , the backup fails without displaying notice of the failure. Embedded Security cannot be temporarily disabled in the Embedded Security GUI. The current 4.0 software was designed for HP Notebook 1.1B implementations, as well as supporting HP Desktop 1.2 implementations. HP will address this issue
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    allow the Administrators group at the level below DVD/CD-ROM Drives. A further workaround would be to have specific Windows groups, one for allowing access to DVD/CD and one for denying access to DVD/CD. Specific users would then be added to the appropriate group. 72 Chapter 8 Troubleshooting ENWW
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    TCG Spec. Version = 1.2 ● Vendor = Broadcom Corporation ● FW Version = 2.18 (or greater) ● TPM Device driver library version 2.0.0.9 (or greater) 5. If the FW version does not match 2.18, download and update the TPM firmware. The TPM Firmware SoftPaq is a support download available on the HP Web
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    Security options (including Power-on authentication support). However, after reenabling Embedded Security Device, Power-on authentication support remains enabled. HP is working on a resolution, which will be provided in future Web-based ROM SoftPaq offerings. 74 Chapter 8 Troubleshooting ENWW
  • Compaq 8510p | ProtectTools - Windows Vista and Windows XP - Page 81
    Impacted- Short description Details Solution Security Power-On Authentication overlaps the BIOS Password during boot sequence. Power-On Authentication prompts the user to log on to the system using the TPM password, but, if the user presses f10 to access the BIOS, the user is granted Read rights
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    76 Chapter 8 Troubleshooting ENWW
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    by entering the correct TPM Basic User Key password, the BIOS unlocks the hard drive for the user. Biometric Category of authentication credentials that use a physical feature, such as a fingerprint, to identify a user. BIOS profile Group of BIOS configuration settings that can be saved and applied
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    the management, restoration, and transfer of keys and certificates. Network account Windows user or administrator account, either on a local computer, in a workgroup, or on a domain. Personal secure drive (PSD) Provides a protected storage area for sensitive information. Power-on authentication
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    password, setting 50 smart card power-on authentication 47 stringent security 51 system configuration options 45 BIOS setup password changing 51 setting 50 boot options 44 B background service, Device Access Manager 54 backing up and restoring certification information 33 Embedded Security 33 HP
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    keys 62 Drive Encryption recovery service 62 encrypting a drive 60 removing a user 61 setting a password 61 E Embedded Security for HP ProtectTools backup file, creating 33 basic user account 30 Basic User Key 30 Basic User Key password, changing 32 certification data, restoring 33 enabling
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    8 HP ProtectTools 6 managing 6 owner 29 policies, creating 5 resetting user 34 secure, creating 8 setting options 51 setting power-on 50 setting setup 50 Windows logon 15 personal secure drive (PSD) 31 power-on authentication enabling and disabling 47 on Windows restart 51 power-on password
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    82 Index ENWW
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ProtectTools
User Guide