Compaq Armada 1100 Armada 1100 Family of Personal Computers Maintenance and Se
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terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. MAINTENANCE AND SERVICE GUIDE COMPAQ ARMADA 1100 FAMILY OF PERSONAL COMPUTERS First Edition (June 1996) Spare Part Number 262489-001 Document Part Number 262471-001 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 2
Preface This Maintenance and Service guide is a troubleshooting guide that can be used for reference when servicing the Compaq Armada 1100 Family of Personal Computers. Additional information is available in the SERVICE QUICK REFERENCE GUIDE and in QUICKFIND. Compaq Computer Corporation reserves the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 3
Information The following documentation is available to support these products: o Quick Setup o Reference Guide o Introducing Microsoft Windows 95 o Compaq Service Quick Reference Guide o Service Training Guides o Compaq Service Advisories and Bulletins o Compaq QuickFind o Technical Reference - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 4
Computer Features and Models The Compaq Armada 1100 Family of Personal Computers is a line of full-featured, Pentium-based portable computers. The following models are available: o Compaq Armada 1110 o Compaq Armada 1120 and Armada 1125 o Compaq Armada 1120T This chapter describes the model - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 5
the models shown in Table 1-1. Table 1-1. Compaq Armada 1100 Family Models Model Processor Display Hard Drive Armada 1110 75-MHz Pentium 10.4-inch CSTN 810 MB Armada 1120 100-MHz Pentium 10.4-inch CSTN 810 MB Armada 1125 Armada 1120T 100-MHz Pentium 10.4-inch CTFT 810 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 6
diskette drive, diskette drive boot ability. Power Management The computer supports three Hibernation: The ability to save the system configuration and user data to the hard disk, for restoration at a later from Compaq: o AC Adapter o Automobile Adapter o Extended Life NiMH battery pack o - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 7
Adapter power specifications are presented in Chapter 7. Nickel Metal Hydride Battery Pack Nickel metal hydride battery packs are available for use with the Compaq Armada 1100 feet [3] Diskette drive [4] PC Card slots [5] Display latches (2) [6] PC Card release levers [7] Battery compartment button - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 8
Rear Components The rear components are shown in the following figure and identified in this section: [1] Power connector [2] Parallel connector [3] Serial connector [4] Keyboard/mouse connector [5] External monitor connector - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 9
Bottom Components The bottom external components are shown in the following figure and are identified in this section: [1] Battery compartment [2] Memory compartment - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 10
Status Panel Lights The status panel lights are shown in the following figure and are identified in this section: [1] Power/standby [2] Battery charge [3] Hard drive [4] Diskette drive [5] Battery gauge [6] Caps Lock [7] Scroll Lock [8] Num Lock - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 11
Peripherals Controller The computer supports a 75-MHz (P54C) CPU at 50-MHz bus speed, and a 100-MHz (P54LM) CPU Drive The computer uses a standard 3.5-inch, 1.44 MB diskette drive. The system supports a single diskette drive in the computer. Hard Drive The computer supports an IDE hard drive - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 12
, diskette drive, memory expansion board, battery pack and compartment, integrated trackball assembly, Real-Time Clock battery, and PC Card (PCMCIA) ejector rails and components. Display Unit The standard video subsystem consists of one of the following internal LCD displays: o 10.4-inch VGA CSTN - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 13
Once the problem is resolved, do not complete the remaining recommended actions. o Refer to Chapter 5 for any removal and replacement procedures that are recommended. Preliminary Steps IMPORTANT: Use the AC adapter when running POST, Computer Setup, or Computer Checkup. A low battery condition could - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 14
its cable. Isolate the problem by running POST with and the Diagnostics diskette into the diskette drive and turn on the computer. b. At the Welcome Screen, enter Ctrl+A. c. Press Enter the displayed instructions. 7. Ensure that the battery pack is installed in the computer and the AC adapter is - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 15
drive boot disable To run Computer Setup, complete the following steps: Computer Setup automatically recognizes and configures the system for new Compaq bar at the bottom of the screen gives instructions for navigating and choosing options. The battery warning beeps, and an external energy-saving - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 16
level sets the timeouts for Standby, Hibernation, drives, and screens. A timeout is a period of inactivity after which power is turned off to the system or component. o High: Provides the maximum amount of power conservation and the maximum battery operating time from a single charge. o Medium - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 17
the computer memory is cleared of the password. Refer to Section 2.2 in this guide for procedures for clearing the password. CAUTION Record the power-on password and put allows you to temporarily disable the keyboard and clear the screen until the power-on password is entered. After you have - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 18
o PC Card slots o Diskette drive Disabling these devices prevents the unauthorized transfer of data the system emits a series of audible beeps. The system then stops. o The system emits a series of audible beeps. The system then stops. Warning messages indicate a potential problem exists such as a - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 19
drive cannot read track 0 of the diskette in the drive. Try another diskette. If the problem persists, you may need to replace the diskette drive. Floppy information invalid, The drive illegal adapter ROM was located at the with nonzero checksum (zz) specified address. An external adapter ( - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 20
Table 2-2. Fatal Error Messages Message Description Beep Code CMOS RAM test failed A walking bit test of CMOS RAM location 0E (Hex) - 3F (Hex) failed. 3 DMA controller faulty A sequential read/write of the transfer count and transfer address registers within the primary and - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 21
interrupt controller failed. Replace system board. 6 S-S-S-P-L-L-L-P The keyboard controller failed. Replace system board. 7 S-S-L-P-S-S-S-P Graphics adapter is faulty. Replace system board. 8 S-S-L-P-S-S-L-P Internal RAM is faulty. Replace processor board. S = Short, L = Long - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 22
Compaq Service Call (RemotePaq) If you have a problem you cannot solve, run the Diagnostics utilities before you call for support low battery condition Compaq Diagnostics diskette in drive A. 4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 23
choose to print or save a log of errors. 10. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option Compaq Diagnostics diskette into drive A. 3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 24
The Diagnostics menu appears. 4. Select Prepare Computer for a Compaq Service Call (RemotePaq). 5. Follow the instructions on screen. Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 25
113 - xx Protected mode test failed 114 - 01 Speaker test failed 1. Check system configuration. 2. Verify cable connections to speaker. 3. Replace the system board and retest. Table 2-5. Memory Test Error Codes Error Code Description Recommended Action 200 - xx Memory - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 26
test failed 1. Replace the diskette media and retest. 2. Check and/or replace the diskette power and signal cables and retest. 3. Replace the diskette drive and retest. 4. Replace the system board and retest. 604 - xx Diskette random read test failed 605 - xx Diskette ID media failed 606 - xx - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 27
error test failed codes 1701 - xx through 1736 - xx: 1702 - xx 1703 - xx Hard drive read test failed Hard drive write/ read/compare test failed 1. Run the Diagnostics Utilities and verify drive type. 2. Replace the hard drive and retest. 3. Replace the system board and retest. 1704 - xx Hard - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 28
test failed Video attribute test failed 1. Disconnect external monitor and test with internal LCD display. 2. Replace the display assembly and retest. 3. Replace the system board failed 511 - xx Video screen memory page test failed 512 - xx Video gray scale test failed 514 - xx Video white - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 29
320 x 200 mode color set 1 test failed 2410 - xx Video 640 x 200 mode test failed 2411 - xx Video screen memory page test failed 2412 - xx Video gray scale test failed 2414 - xx Video white screen test failed 2416 - xx Video noise pattern test failed 2418 - xx ECG/VGC memory test failed - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 30
mode test failed ECG/VGC 640 x 350 16 color set test failed 1. Run the Diagnostics Utilities. 2. Disconnect external monitor and retest with internal LCD monitor. 3. Replace the display assembly and retest. 4. Replace the system board and retest. 2423 - xx ECG/VGC 640 x 350 64 color set test - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 31
contain troubleshooting information on: o Audio o Memory o Battery/Battery gauge o PC Card o Diskette/Diskette drive o Power o Hard drive o Printer o Hardware installation o Screen (LCD and CRT) o Keyboard (Numeric keypad) o Software o Pointing device Solving Minor Problems Some minor problems and - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 32
solutions are listed in the following table. Table 2-14. Solving Audio Problems Problem Probable Cause Solution(s) Computer beeps once This is typical; it No action is required. after you turn it indicates successful on. completion of the Power- - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 33
section in this chapter also may be applicable. Table 2-15. Solving Battery and Battery Gauge Problems Problem Probable Cause Solution(s) Computer won't turn Battery is discharged. Connect the computer to on when battery pack an external power is inserted and source and charge the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 34
Problem Probable Cause Solution(s) Battery light Battery pack is already No action is necessary. doesn't light and charged. battery pack won't fast charge. Battery pack was exposed to temperature extremes. Allow time for the battery pack to return to room temperature. Battery pack - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 35
is disconnected from external power for more than two weeks, remove battery packs from the computer to reduce the discharge rate. Problem Probable Cause Solution(s) Battery pack is being Keep the battery pack exposed to high within the recommended temperatures or temperature - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 36
causes and solutions for diskette and diskette drive problems are listed in the following table. Table 2-16. Solving Diskette and Diskette Drive Problems Problem Probable Cause Solution(s) Diskette drive icon Diskette drive is not Remove the diskette drive does not turn on. installed - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 37
errors or failures. Table 2-17. Solving Hard Drive Problems Problem Probable Cause Solution(s) Reading hard drive System entered Give the system time to takes an unusually Hibernation due to restore the previously long time after low-battery condition saved data to its exact - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 38
are listed in the following table. Table 2-20. Solving Pointing Device Problems Problem Probable Cause Solution(s) External pointing The device driver is not Install the device driver device does not installed in Windows. in Windows. work. Integrated pointing An external - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 39
following table. Table 2-21. Solving Memory Problems Problem Probable Cause Solution(s) Memory count during Optional message is displayed for the application. documentation for on the screen or memory requirements. insufficient memory Install additional error occurs during - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 40
table. Table 2-22. Solving PC Card Problems Problem Probable Cause Solution(s) PC Card error The card driver is Contact your Compaq not supported. authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. The PC Card drivers - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 41
the PC Card ATA driver to be loaded. You are trying to access the hard drive card using the wrong drive letter. Double-click My Computer to verify the drive letter assigned to the card. The card is not Check the list of PC supported. Cards tested successfully in Compaq PC Card platforms. - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 42
Solving Power Problems Also see "Solving Battery and Battery Gauge Problems" in this chapter. Table 2-23. Solving Power Problems Problem Probable Cause Solution(s) Computer won't turn Computer is not Insert battery or connect on and battery pack connected to a power an external - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 43
can be measured at Pin 28 of U539. Solving Printer Problems If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 44
cable and retest. Solving Screen Problems This section lists some common causes and solutions for computer display and external monitor problems. IMPORTANT: Verify that the display jumpers are set properly for the display before proceeding with any troubleshooting. You can perform a monitor - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 45
Screen Problems Problem Probable Cause Solution(s) Characters are dim. The brightness or Adjust the control(s) on contrast (if applicable) the right side of the control is not set computer display. properly. Computer screen only supports 640 on TFT screens. Compaq display. limits - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 46
correctly. o The AUTOEXEC.BAT file was not edited correctly. o A conflict exists between applications. Table 2-26. Solving Software Application Problems Problem Probable Cause Solution(s) Cannot use an The application has not Run the program with the application. been added to the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 47
Chapter 3 - Illustrated Parts Introduction This chapter provides an illustrated parts breakdown and a reference for spare part numbers for the Compaq Armada 1100 Family of Personal Computers. The computer combines a display assembly and system unit module. The display and system unit module are - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 48
and LIF connector. The bracket attaches to the drive with four screws. The drive is protected by an insulator between the system board and the drive. The memory expansion board and battery pack are accessed from the bottom of the computer. To service the remaining system unit module components, the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 49
Display Assembly Overview All display assemblies (Figure 3-3) include the following replaceable parts: o Bezel o Enclosure latches o Liquid crystal display (LCD) panel o Shield o Enclosure o Display cable o Display ground cable o Inverter board o Clutches The display cable is a prefolded, flex cable - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 50
display cable; the other end connects to the backlight cable of the LCD panel. To replace the display assembly, the assembly must be removed from the the rear clutch screws, and lifting off the display assembly. To service display components, do not remove the display assembly from the system - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 51
levers and pin b. bottom PC Card door and spring c. battery latch button and spring d. handle bracket, screws, and washers e. battery shield, insulator f. tilt foot and screws g. battery clip h. battery warning label * i. lock plate * j. label - A2860E, Service * k. label - AY2860F - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 52
262406-001 b. diskette drive and hard drive insulators * - with 100 MHz c. EMI gasket * processor 262407-001 d. heatspreader clip * e. heatspreader screws * 3. Diskette drive bracket 189240-001 4. Diskette drive 147963-001 Includes: a. label * b. battery clip, spring, spacer - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 53
Color STN (10.4 in) Display Assembly Parts Table 3-2. CSTN (10.4 in) Display Assembly Spare Part Description Number Notes 1. Display bezel 189246-001 2. Backlight inverter Includes Caution, High board 189135-001 Voltage label 3. Display panel 262466-001 Includes: - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 54
6. Display enclosure 189245-001 Includes: left and right latches, springs, left and right display clutches logos (for Armada 1100 and Contura 400), pad for Sharp CSTN (for use with Contura 400 CSTN), and bezel screws * 7. Screw kit * 147885-001 (See Table 3-12 for contents - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 55
for tilt feet * 6. Display enclosure 189243-001 Includes: left and right latches, springs, left and right display clutches logos (for Armada 1100 and Contura 400), and bezel screws * 7. Screw kit * 147885-001 (See Table 3-12 for contents and where used matrix.) * Not - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 56
Keyboards Table 3-4. Armada 1100 Notebook Keyboards Description All Models 1. CPU cover includes: 147860-001 a. PC Card door b. light deflector c. spring * 2. U.S. 147875-001 3. U.K. 147875-003 * 4. German 147875-004 * 5. French 147875-005 * 6. - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 57
10. Swedish/Finnish 147875-010 * 11. Swiss 147875-011 * 12. French Canadian 147875-012 * 13. Portuguese 147875-013 * 14. Latin American 147875-016 * 15. Belgian 147875-018 * 16. Japanese 147875-019 * 17. Hangeul 147875-033 * 18. Brazilian 147875-035 * - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 58
III - Spanish 140536-107 * 7. Enhanced III - Danish 140536-108 * 8. Enhanced III - Norwegian 140536-109 * 9. Enhanced III - Swedish/Finnish 140536-110 * 10. Enhanced III - Swiss 140536-111 * 11. Enhanced III - French Canadian 140536-112 * 12. Enhanced III - Portuguese 140536-113 * 13 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 59
Cables Table 3-6. Cables Description Spare Part Number 1. Display cables a. CTFT display cable 189247-001 b. CSTN display cable 189247-001, 262494-001 c. XOVER board for CSTN 189247-001, 262494-001 d. Ground cable 189247-001, 262494-001 2. Diskette cable 147866-001 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 60
and Power Cord Description Spare Part Numbers 1. AC adapter 147679-002 2. Power cord (U.S./Canada) 197230-001 3. Power cord (U.K.) 197232-001 * 4. Power cord (Europe) 197231-001 * 5. Power cord (Japan) 197233-001 * 6. Power cord (Australia) 197234- - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 61
Memory Expansion Boards Table 3-8. Memory Boards Description Spare Part Numbers Memory expansion boards 1. 8 MB 220584-001 2. 16 MB 220585-001 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 62
Slipcase Table 3-9. Slipcase Description Spare Part Number Slipcase 194162-001 Automobile Adapter Table 3-10. Automobile Adapter Description Spare Part Number Automobile Adapter 218079-001 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 63
ground clips Left and right clutch ground clips Handle bracket Memory assembly door PC Card ejection levers and pin System clock battery 117099-001 Handle 147678-001 Keyboard warning labels 189288-001 Logos 189292-001 Memory door 169713-001 Anti-skid feet - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 64
: 2 Description: M3.0 Type: Truss Where Used: Heatspreader to system board Drive: T8 Quantity Required: 3 Description: M2.5 x 5.0 Type: Where Used: Diskette drive bracket to system board Drive: SL/T8 Quantity Required: 3 Description: M2.5 x 5.0 Type: Where Used: PCA - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 65
Required: 2 Description: M3.0 Type: Truss Where Used: Hard drive bracket to hard drive Drive: T8 Quantity Required: 4 Description: M3.0 Type: Truss Where Used: Diskette drive bracket to diskette drive Drive: T8 Quantity Required: 2 Description: M2.6 Type: Fillister - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 66
Documentation Table 3-13. Documentation Description Spare Part Numbers Maintenance and Service Guide 262489-001 Illustrated Parts Map 262490-001 Armada 1100 Family Reference Guide and Quick Setup 262539-001 * * To order these documents in other languages, use the following - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 67
Preliminaries Introduction This chapter provides general service information for the Compaq Armada 1100 Family of Personal Computers. Adherence to the procedures and precautions described in this chapter is essential for proper service. Electrostatic Discharge A sudden discharge of static - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 68
Compaq recommends that you remove all batteries from the computer before beginning the disassembly procedures. Failure to do so could cause damage to computer components. Preventing Damage to Drives To prevent static damage to hard drives, use the following precautions: o Handle drives gently - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 69
area free of non-conductive materials such as ordinary plastic assembly aids and Styrofoam. o Use field service tools, such as cutters, screwdrivers, vacuums, that are conductive. o Use a portable field service kit with a static dissipative vinyl pouch that folds out of a work mat. Also use a wrist - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 70
plugs) o 3/16-inch hex socket wrench o Preloaded application diskettes (Compaq Order Center, 1-800-952-7689) Cables and Connectors Apply only the caught or snagged by parts being removed or replaced. CAUTION When servicing these computers, ensure that cables are placed in their proper location - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 71
for the computer. Serial Number The computer serial number should be reported to Compaq when requesting information or ordering spare parts. The serial number is displayed on components from the computer. 5.3 |-- Preparing the Computer | |--AC Adapter | |--Diskette | |--Battery pack | |--PC Card | - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 72
Battery compartment components | |-- Battery compartment | |-- Anti-skid pad | |-- Battery release spring and button | 5.9 |-- Hard drive | 5.10 |-- Real-time clock battery |-- LCD panel | |-- Shield | |-- Display cable | |-- Display ground cable | 5.21 |-- Color TFT (10.4") display | |-- LCD panel - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 73
that the power cord is disconnected from the electrical outlet and that the battery pack is removed from the computer before beginning replacement procedures. Failure to disconnect 't running. 3. Disconnect all external equipment. 4. Disconnect the AC Adapter from the electrical outlet (Figure 5-2). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 74
5. Disconnect the AC Adapter power cord from the computer (Figure 5-3). 6. Eject the diskette (Figure 5-3). 7. Open the battery compartment by lifting up the front of the computer [1] and sliding the battery compartment release button to the right [2]. The battery compartment opens slightly. Lower - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 75
8. Remove the battery pack (Figure 5-5). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 76
not let metal objects touch any of the connectors. Do not place any objects other than the battery pack in the battery compartment. 9. Close the empty battery compartment. CAUTION When installing a battery pack, do not drop it into the compartment. There are pressure sensitive contacts at the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 77
Handle Bracket To remove the handle bracket, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Close the computer and turn it topside down. 3. Move the tilt foot - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 78
the Tilt Feet To remove the tilt feet, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Remove the tilt foot screw (Figure 5-9). Screws from the tilt feet are - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 79
4. To install the tilt foot, reverse the previous steps. Discard the old screws and replace with new screws. Memory Expansion Board This section contains removal and replacement procedures for the memory compartment cover and the memory expansion board. The memory compartment cover and the bottom of - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 80
Cover To remove the memory compartment cover, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Close the computer and turn it topside down. 3. Slide the memory - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 81
4. To replace the memory compartment cover, reverse the previous steps. Removing the Memory Expansion Board To remove the memory expansion board, follow these steps: 1. Remove the memory compartment cover. Refer to "Removing and Replacing the Memory Compartment Cover" in this section. 2. Press in on - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 82
Assembly To remove the keyboard assembly, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Close the computer and turn it topside down. CAUTION Screws in - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 83
3. Remove the seven screws from the bottom of the computer (Figure 5-14). 4. Carefully turn the computer topside up and open the display to its fully opened position (135-degree angle) (Figure 5-15). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 84
you to release the keyboard connector [2] (Figure 5-16). IMPORTANT: When using the case utility tool, use care to keep it out of the diskette drive area. CAUTION The computer becomes top-heavy when the keyboard assembly is removed and the display is opened. To prevent damage to the display and - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 85
6. Remove the keyboard assembly by lifting it up [1] and off the front of the computer [2] (Figure 5-17). 7. Position the display to a 90-degree angle (Figure 5-18). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 86
Removing the CPU Cover To remove the CPU cover for replacement, follow these steps. 1. Remove the keyboard assembly from the computer. Refer to "Removing the Keyboard Assembly" in this section. 2. Turn the keyboard assembly topside down. CAUTION Note the position of the screws removed from the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 87
5. To replace the CPU cover, reverse the previous steps. IMPORTANT: A set of warning labels can be ordered as a spare parts kit (spare part number 189288-001). Install the label in the upper right-corner of the cover. This label contains a warning message to prevent physical discomfort and harm. - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 88
Replacing the Top PC Card (PCMCIA) Door and Spring To replace the top PC Card door and spring to the keyboard assembly, follow these steps: 1. Install the PC Card spring on the door post, ensuring that the bent arm of the spring is placed against the rib on the PC Card door (Figure 5-21). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 89
fully opened position of 135-degrees (Figure 5-23 CAUTION The computer becomes top-heavy when the keyboard assembly is removed and the display is opened. Supporting the computer with the hands when it is in the fully opened position prevents damage to the display and the computer. Whenever hand - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 90
2. Angle the front end of the keyboard assembly into place at the front edge of the system unit module. 3. Ensure that the front plastic seams of the keyboard assembly and the front of the system unit module are aligned and flush with each other. 4. Carefully lower the rear of the keyboard assembly - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 91
compartment components, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Turn the computer topside down. 3. Gently squeeze in the sides of the compartment - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 92
compartment, reverse the previous steps. Attaching the Anti-Skid Pads If installing a new battery compartment, two anti-skid pads must be attached to the bottom of the battery compartment. To attach the anti-skid pads, follow these steps: 1. Peel off the top layer of one of the anti-skid pads - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 93
- Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 94
release spring and button, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). CAUTION The computer becomes top-heavy when the keyboard assembly is removed - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 95
removal procedures for the following hard drive components: o Hard drive o Hard drive bracket Removing the Hard Drive To remove the hard drive, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 96
4. Grasp the hard drive bracket and slide it toward the front of the computer to disconnect the hard drive from the system board . Then lift it up and out of the system chassis (Figure 5-30). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 97
separate the bracket from the hard drive (Figure 5-31). 4. To replace the hard drive bracket, reverse the previous steps. For proper alignment, replace the rear screws first. Replacing the Hard Drive To replace the hard drive, follow these steps: 1. Set the hard drive and bracket in place and slide - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 98
2. Replace the screw that connects the hard drive and bracket to the system chassis (Figure 5-33). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 99
, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). CAUTION The computer becomes top-heavy when the keyboard assembly is removed and the display is - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 100
the integrated optical trackball assembly, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). CAUTION The computer becomes top-heavy when the keyboard assembly - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 101
optical trackball assembly, reverse the previous steps. Trackball Cleaning Procedures 1. Turn off the computer, disconnect AC power, and remove the battery pack. 2. Remove the optical trackball. 3. Remove any large particles of debris that have fallen into the trackball housing. 4. Dip a cotton - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 102
for the following diskette drive components: o Diskette drive o Diskette drive bracket Removing the Diskette Drive To remove the diskette drive, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 103
the components you removed. Damage may occur if you insert the screws in the wrong place 4. Remove the three screws that attach the diskette drive bracket to the system board, and the two screws that connect the bracket to the heatspreader (Figure 5-38). CAUTION When removing or replacing the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 104
Removing the Diskette Drive from the Diskette Drive Bracket 1. Remove the diskette drive from the system chassis. Refer to "Removing the Diskette Drive" in this section. 2. Remove the diskette drive from the bracket by removing the four screws from both sides of the bracket (Figure 5-40). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 105
bracket (Figure 5-41). 4. To replace the diskette drive into the bracket, reverse the previous steps. Replacing the Diskette Drive To replace the diskette drive into the system chassis, follow these steps CAUTION When removing or replacing the diskette drive, hold it by grasping the vertical sides - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 106
screw order for the five screws is important. The three screws that connect the diskette drive bracket to the system board have a tighter tolerance than the two screws that connect off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 107
is opened at a 90-degree angle 4. Remove the keyboard assembly (Section 5.7). 5. Remove the hard drive (Section 5.9). 6. Remove the integrated trackball assembly (Section 5.11). 7. Remove the diskette drive (Section 5.12 CAUTION The ZIF connector and its attached cable can be damaged easily - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 108
twist the cable itself while it is seated in the ZIF connector 8. Disconnect the display cable from the system board by pulling up both ends of the ZIF connector slide simultaneously [1], carefully opening the slide [2] (Figure 5-44). 9. Lift the display cable out of the connector slide [3], being - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 109
11. Remove the two keyboard ground clips from the chassis (Figure 5-46). 12. Remove the left clutch ground clip from the system chassis (Figure 5-47). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 110
13. Remove the five screws from the system board and the two screws from the battery contact (Figure 5-48). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 111
14. From the front of the computer, tilt the system board up, then lift the system board out of the system chassis (Figure 5-49). At this time, remove the PCMCIA rails from the system board if you have not ordered or acquired a replacement set of rails for the new system board you are about to - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 112
16. To replace the system board, reverse the previous steps. CAUTION When returning a system board for repair or when replacing a board, be careful that the contacts on the EMI clip do not become bent or otherwise damaged. - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 113
Card Clip To remove the PC Card clip, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3 CAUTION The computer becomes top-heavy when the keyboard assembly is removed - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 114
2. Remove the keyboard assembly (Section 5.7). 3. Remove the system board (Section 5.13). 4. Remove the two screws of the PC Card rails from the bottom of the system board (Figure 5-53). 5. Remove the clip from the top of the PC Card (PCMCIA) header (Figure 5-53). 6. To replace the PC Card clip, - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 115
and pin. To remove the PC Card ejection levers and pin, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 116
installed (Section 5.3). 2. Remove the keyboard assembly (Section 5.7). 3. Remove the PC Card ejection lever pin from the system chassis (Figure 5-55). 4. Remove the top PC Card ejection lever (Figure 5-56). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 117
5. Remove the bottom PC Card ejection lever from the boss on the CPU base Figure 5-57). 6. To replace the PC Card ejection levers and pin, reverse the previous steps. PC Card (PCMCIA) Doors and Springs This section contains removal and replacement procedures for the PC Card doors and springs. The - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 118
the top PC Card door and spring, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3 CAUTION The computer becomes top-heavy when the keyboard assembly is removed - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 119
2. Install the PC Card door, making sure the spring is placed between the notch [1] and the rib [2] (Figure 5-60). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 120
the bottom PC Card door and spring, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). CAUTION The computer becomes top-heavy when the keyboard assembly is - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 121
To replace the bottom PC Card spring and door, follow these steps: 1. Install the PC Card spring on the door post, making sure the bent arm of the spring is placed against the rib on the PC Card door (Figure 5-62). 2. Install the PC Card door, making sure the spring is placed between the notch [1] - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 122
System Chassis To remove the system chassis, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Remove the handle bracket on either side of the computer (Section - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 123
8. Remove the display assembly from the system unit module (Figure 5-65). 9. Slide the trough at the rear of the CPU base to the right, then lift up to remove (Figure 5-66). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 124
10. Remove the PC Card ejection levers and pin (Section 5.15). 11. Remove the system chassis by gently separating it from the CPU base and lifting out the system chassis (Figure 5-67). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 125
shield clip, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). CAUTION The computer becomes top-heavy when the keyboard assembly is removed and the display - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 126
Plate To remove the lock provision plate, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). CAUTION The computer becomes top-heavy when the keyboard assembly is - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 127
Skid Pads If replacing the CPU base, two anti-skid pads for the battery tray and the two for the CPU base must be attached to the bottom of into the raised oval outline on the CPU base and the battery tray (Figure 5-70). Display Assembly Components This section contains removal and - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 128
all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card , if installed (Section 5.3). 2. Open the computer. 3. Remove the four screws from the display bezel (Figure 5-71). 4. Tilt the display to approximately a 110 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 129
top-heavy when pressure is applied while replacing the bezel. Supporting the unit with your hands will prevent it from falling over Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 130
6. Remove the display latch spring from the latch (Figure 5-74). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 131
Replacing the Display Enclosure Springs and Latches To replace the display springs and latches, follow these steps: 1. Hook the display latch spring on to the display latch [1] and place the display latch spring over the post in the display enclosure [2] (Figure 5-75). 2. Slide the display latch - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 132
devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Open the computer. 3. Remove the display bezel. Refer to "Removing and Replacing the Display Bezel" in this section. CAUTION When servicing - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 133
WARNING Ensure that the power cord is disconnected from the electrical outlet and that the battery pack is removed from the computer before beginning replacement procedures. Failure to disconnect power could result in serious injury or damage to the equipment. 5. Unplug - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 134
Inverter Board from the CTFT (10.4 in) Display WARNING Ensure that the power cord is disconnected from the electrical outlet and that the battery pack is removed from the computer before beginning replacement procedures. Failure to disconnect power could result in serious injury or damage to the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 135
external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Open the computer. 3. Remove the display bezel. Refer to "Removing and Replacing the Display Bezel" in this section CAUTION When servicing - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 136
replace the inverter board, follow these steps: WARNING Ensure that the power cord is disconnected from the electrical outlet and that the battery pack is removed from the computer before beginning replacement procedures. Failure to disconnect power could result in serious injury or damage to - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 137
to electrostatic discharge, which will damage the LCD panel. CAUTION When servicing the computer, ensure that cables are placed 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 138
The ZIF connector and its attached cable can be damaged easily. Handle only the connector slide when disconnecting the ZIF connector. Never pull or twist the cable itself while it is seated in the ZIF connector 4. Remove the display cable from the system board by pulling up both ends of the ZIF - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 139
top-heavy when the keyboard assembly is removed and the display is opened. To prevent damage to the display and the computer, be sure to support the display assembly when it is fully opened at approximately a 135-degree angle. 10. Open the display to its fully open position of approximately 135 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 140
CAUTION When servicing the computer, ensure that cables are placed in their proper location to avoid pinching during the reassembly process. Improper cable placement can cause severe damage - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 141
12. Carefully remove the CSTN (10.4 in) panel, display cable, and shield from the display enclosure (Figure 5-86). CAUTION Excess flexing and bending of the shield tabs and fingers can damage the shield 13. On the right side of the display shield, slide the two shield tabs from the face of the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 142
14. Lay the CSTN (10.4 in) panel face down on a clean surface. 15. Slide the display shield off the panel (Figure 5-88). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 143
16. Disconnect the display cable from the connector on the back of the CSTN (10.4 in) panel (Figure 5-89). 17. Lift the display ground cable out of the display enclosure (Figure 5-90). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 144
Replacing the Display Ground Cable, Display Cable, Shield, and the CSTN (10.4 in) Panel To replace the display ground cable, display cable, shield, and the CSTN (10.4 in) panel, follow these steps: 1. Position the display ground cable in the display enclosure, aligning the cable with the bosses in - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 145
3. Slightly lift the tabs on the left side of the display shield and slide the shield onto the CSTN (10.4 in) panel. Ensure that the LIF connector end of the display cable is exposed on the right side of the panel (Figure 5-93). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 146
4. Place the display shield tabs in the indentations on the sides of the CSTN (10.4 in) panel (Figure 5-94). 5. Align the CSTN (10.4 in) panel, display cable, and shield in the display enclosure and replace the screws. Before replacing the screw in the lower-left corner, route the XOVER board ground - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 147
6. Connect the display cable and the backlight cable to the inverter board (Section 5.19). 7. Replace the inverter board (Section 5.19). 8. Replace the bezel (Section 5.19). 9. Connect the display ground cable [1] to the flex ground bracket above the serial port connector (Figure 5-96). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 148
10. Carefully insert the end of the display ground cable into the ZIF connector slide on the system board. IMPORTANT: Ensure that the ZIF connector slide is in its fully upward position and that it remains so while you are inserting the cable into it. Before closing the slide, ensure that the cable - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 149
Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). To prevent damage to the display and the computer, be sure to support the display assembly when it is fully opened at approximately a 135- - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 150
(Figure 5-99). 8. Carefully rotate the CTFT (10.4 in) panel down and out of the display enclosure, laying the panel gently on the keyboard assembly (Figure 5-100). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 151
9. Remove the display cable from the connector on the back of the panel by pulling upward on the tabs on the back of the connector (Figure 5-101). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 152
is disconnected by pulling upward on the tabs on the back of the connector. Replacing the CTFT (10.4 in) Display Panel CAUTION When servicing the computer, ensure that cables are placed in their proper location to avoid pinching during the reassembly process. Improper cable placement can cause - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 153
back. The panel may be installed optionally on either a Contura 400 or Armada 1100 CTFT display. 2. Position the CTFT (10.4 in) panel into the the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 154
3. Remove the keyboard assembly (Section 5.7 CAUTION The ZIF connector and its attached cable can be damaged easily. Handle only the connector slide when disconnecting the ZIF connector. Never pull or twist the cable itself while it is seated in the ZIF connector CAUTION To prevent damage to the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 155
it is seated in the ZIF connector. 8. Remove the display cable and backlight cable from the inverter board (Section 5.19). CAUTION When servicing the computer, ensure that cables are placed in their proper location to avoid pinching during the reassembly process. Improper cable placement can - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 156
Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). cable from the inverter board (Section 5.19). CAUTION When servicing the computer, ensure that cables are placed in their proper - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 157
8. Lift the display shield up and away from the display enclosure (Figure 5-107). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 158
Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section backlight cable from the inverter board (Section 5.19). CAUTION When servicing the computer, ensure that cables are placed in their proper - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 159
10. Lift the display ground cable out of the display enclosure (Figure 5-109). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 160
follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Remove the handle the right clutch ground clip located between the clutch and the CPU base (Figure 5-110). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 161
6. Lift up both ends of the ZIF connector slide simultaneously [1], carefully opening the slide [2] (Figure 5-111). 7. Lift the display cable out of the connector slide [3], being careful not to pull or twist the cable (Figure 5-111). 8. Disconnect the display ground cable [1] from the flex ground - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 162
CAUTION To prevent damage to the display assembly while the keyboard assembly is removed from the system unit module, use care when closing the display. 9. Gently lower the display. 10. Remove the four clutch screws on the rear of the system unit module (Figure 5-113). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 163
it is seated in the ZIF connector 16. Remove the display cable and backlight cable from the inverter board (Section 5.19 CAUTION When servicing the computer, ensure that cables are placed in their proper location to avoid pinching during the reassembly process. Improper cable placement can cause - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 164
17. Remove the LCD panel, the display cable, the shield, and the display ground cable from the display enclosure as follows: o If removing a CSTN (10.4 in) panel and shield, - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 165
21. Replace the display ground cable, the LCD panel, the shield, and the display cable into the display enclosure as follows: o If replacing a CSTN (10.4 in) panel and shield, refer to Section 5.20. o - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 166
27. Align the clutches with the system unit module, ensuring that the display ground cable and the display cable are positioned on top of the system unit module (Figure 5-118). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 167
28. Replace the four rear clutch screws (Figure 5-119). 29. Open the display to a 90-degree angle (Figure 5-120). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 168
30. Connect the display ground cable [1] to the flex ground bracket above the serial port connector between the system board and the system chassis (Figure 5-121). 31. Carefully insert the end of the cable into the ZIF connector slide on the system unit. IMPORTANT: Ensure that the ZIF connector - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 169
33. Ensure that the cable has been seated evenly and that the white line on the cable is level. 34. Replace the right clutch ground clip located between the clutch and the CPU base (Figure 5-123). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 170
and right clutch ground clips, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Remove the keyboard assembly (Section 5.7). 3. Remove the left clutch ground - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 171
the Clutches To remove the clutches, follow these steps: 1. Turn the computer off and remove all external devices, including the battery pack and the AC Adapter. Remove the diskette and PC Card, if installed (Section 5.3). 2. Remove the handle brackets from each side of the computer (Section - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 172
3. Remove the tilt feet from each side of the computer (Section 5.5 CAUTION The computer becomes top-heavy when the keyboard assembly is removed and the display is opened. To prevent damage to the display and the computer, ensure that the display assembly is opened at a 90-degree angle 4. Remove - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 173
9. Using a Torx T8 or slotted driver, remove the four clutch screws on the rear of the system unit module (Figure 5-128). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 174
10. Lift the display assembly off the system unit module (Figure 5-129). 11. Place the display assembly topside up. 12. Remove the display bezel (Section 5.19). 13. Remove the screws from the clutches on either side of the display enclosure. 14. On either side of the display enclosure, slide the - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 175
15. Slide the clutches out of the display enclosure. 16. To replace the clutches, reverse the previous steps. IMPORTANT: When replacing the display clutch screws, ensure proper alignment of the display clutches on either side of the display enclosure with the shield (Figure 5-131). - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 176
Compaq utility that can be helpful when servicing the Compaq Armada 1100 Family of Personal Computers. Computer Setup Computer Setup automatically recognizes and configures the system for new Compaq the screen gives instructions for navigating off, the drive boot sequence, -battery warning beeps, - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 177
level sets the timeouts for Standby, Hibernation, drives, and screens. A timeout is a period of inactivity after which power is turned off to the system or component. o High: Provides the maximum amount of power conservation and the maximum battery operating time from a single charge. o Medium - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 178
Refer to Section 2.2 in this guide for procedures for clearing the password. Refer to Section 2.2 in this guide for procedures for clearing the password. CAUTION and blank the screen until the power-on your power-on password on the blank screen to exit QuickLock/QuickBlank. Disabling Devices The - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 179
o Diskette drive boot ability Disabling these devices prevents the unauthorized transfer of data using the devices. To reenable a device, deselect the Disable option and restart the computer. - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 180
Introduction This chapter provides physical and performance specifications for the following: o Computer o Display o Hard drives o Diskette drive o Battery pack o External power sources The chapter also includes: o System interrupts o System DMA o System I/O address o System memory map - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 181
Operating 50oF to 95oF 10oC to 35oC Nonoperating -4oF to 140oF -20oC to 60oC Environmental Requirements: Relative Humidity Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Displays Table 7-2. Color STN (10.4 in) VGA Display U.S. Metric Dimensions ( - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 182
6W Total Power Consumption 4 W (Maximum) Hard Drive Table 7-4. Hard Drive Specifications Model Standard Configurations 810 MB Formatted Capacity per Drive (MB): Physical 815.9 Logical 814.9 Drive Type 65 Drive Size: Inches 4.0 x 2.5 x .5 Millimeters 102 x 70 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 183
Buffer Size (KB) 128 Diskette Drive Table 7-5. Diskette Drive Specifications Diskettes: Size 3.5 in (8.9 cm 94 Settling Time (ms) 15 Latency Average (ms) 100 Battery Pack Table 7-6. Nickel Metal Hydride Battery Pack U.S. Metric Dimensions: Height 0.724 in 1.84 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 184
to 122oF -20oC to 50oC External Power Sources Table 7-7. AC Adapter AC Adapter Power Supply Ratings Rated Voltage Range 100-120/220-240 V Rated Input Current 0.8/0.4 Amp Rated Input PCMCIA controller IRQ5 Available for use IRQ6 Diskette Drive controller IRQ7 Available for use - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 185
Available for use IRQ10 Available for use IRQ11 Available for use IRQ12 Mouse IRQ13 Floating point error input IRQ14 Hard Drive IRQ15 IRQA EPP parallel port System DMA Table 7-10 Hardware DMA System Function DMA 0/A (mappable) Not assigned DMA 1/B PCMCIA controller - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 186
040 - 043 Counter/Timer Registers 044 - 05F Unused 060 Keyboard Data 061 Port B 062 - 063 Unused 064 Keyboard Command/Status 065 - 06F Unused 070 CMOS Index Address 071 CMOS Data 072 - 073 Unused 074 Reserved 075 Unused 076 Reserved 077 - 077F Unused 080 - 08F DMA Page - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 187
0FC - 0FF Unused 100 - 101 Unused 103 - 16F Unused 170 - 177 Hard Drive Secondary Registers 178 - 1EF Unused 1F0 - 1F7 Hard Drive Primary Registers 1F8 - 1FF Unused 200 - 21F Unused 220 - 22F Unused 230 - 23F Unused 240 - 24F Unused 250 - 25F Unused 260 - 277 Unused 278 - - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 188
LPT1 High Speed Parallel Port Registers 3C0 - 3CD Cirrus Logic Video Controller 3D0 - 3DF Cirrus Logic Video Controller 3F0 - 3F7 Diskette Drive Controller Primary Registers 3F8 - 3FF COM1 Serial Controller Registers 400 - 4CF Unused 480 - 48F Extended DMS Registers 4D0 - CF6 Unused - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 189
Appendix A - Connector Pin Assignments This appendix contains the pin assignments for all external connectors. Table A-1. Parallel Connector Pin Signal 1 Strobe * 2 Data Bit 0 3 Data Bit 1 4 Data Bit 2 5 Data Bit 3 6 Data Bit 4 7 Data Bit 5 8 Data Bit 6 9 Data Bit 7 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 190
10 Acknowledge * 11 Busy 12 Paper Out 13 Select 14 Auto Linefeed * 15 Error * 16 Initialize Printer * 17 Select In * 18 Ground 19 Ground 20 Ground 21 Ground 22 Ground 23 Ground 24 Ground 25 Ground * = Active low - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 191
Table A-2. Serial Connector Pin Signal 1 Carrier Detect 2 Receive Data 3 Transmit Data 4 Data Terminal Ready 5 Ground 6 Data Set Ready 7 Ready to Send 8 Clear to Send 9 Ring Indicator - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 192
Table A-3. Keyboard/Mouse Connector Pin Signal 1 Data 2 Reserved 3 Ground 4 +5V 5 Clock 6 Reserved - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 193
Table A-4. External VGA Monitor Connector Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Not Connected 5 Ground 6 Ground Analog 7 Ground Analog 8 Ground Analog 9 Not Connected 10 Ground 11 Not Connected 12 Not Connected 13 Horizontal Synch 14 Vertical - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 194
Table A-5. PC Card (PCMCIA) Connector Pin Signal 1 Ground 2 Data bit 3 3 Data bit 4 4 Data bit 5 5 Data bit 6 6 Data bit 7 7 Card enable 1 8 Address bit 10 9 Output enable 10 Address bit 11 11 Address bit 9 12 Address bit 8 13 Address bit 13 14 Address bit 14 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 195
Pin Signal 26 Address bit 3 27 Address bit 2 28 Address bit 1 29 Address bit 0 30 Data bit 0 31 Data bit 1 32 Data bit 2 33 Write protect/IO Port is 16-bit 34 Ground 35 Ground 36 Card detect 1 37 Data bit 11 38 Data bit 12 39 Data bit 13 40 Data bit 14 41 - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 196
25 57 Reserved 58 Card reset 59 Extend bus cycle 60 Input port acknowledge 61 Register select and IO enable 62 Battery voltage detect 2/Audio digital waveform 63 Battery voltage detect 1/Card status changed 64 Data bit 8 65 Data bit 9 66 Data bit 10 67 Card detect 2 68 Ground - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 197
permits it to operate from any line voltage between 100 to 240 volts AC. The power plug or power power cord set requirements, contact your Compaq authorized dealer. General Requirements The requirements appliance inlet on the AC Adapter. Country-Specific Requirements 2-Conductor Power Cord - Compaq Armada 1100 | Armada 1100 Family of Personal Computers Maintenance and Se - Page 198
Japan JIS 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 NOTES: 1. Flexible cord must be Type HO3VV-F, 2-conductor, 0.75 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must
Notice
The information in this guide is subject to change without notice.
Compaq Computer Corporation shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this
material.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior written
consent from Compaq Computer Corporation.
Copyright 1996 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Deskpro, LTE, Contura, Presario, ProLinea, QuickLock, QuickBlank
Registered U. S. Patent and Trademark Office.
Contura Registered in the
Philippines Patent Office.
Armada is a trademark of Compaq Computer Corporation
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation.
The software described in this guide is furnished under a license
agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
MAINTENANCE AND SERVICE GUIDE
COMPAQ ARMADA 1100 FAMILY OF PERSONAL COMPUTERS
First Edition (June 1996)
Spare Part Number 262489-001
Document Part Number 262471-001