Compaq Armada 4200 Armada 4100 and 4200 Families of Personal Computers Mainten
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- Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 1
. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Maintenance and Service Guide Compaq Armada 4100 and 4200 Families of Personal Computers First Edition (January 1998) Documentation Part Number 234843-002 Spare Part Number 273027-002 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 2
1.4.7 AC Adapter 1-8 1.4.8 Automobile Adapter 1-8 1.4.9 Lithium Ion Battery Pack 1-8 1.4.10 External Battery Charger 1-8 1.4.11 External Keyboards 1-8 1.4.12 External Monitors 1-8 1.4.13 Compaq Mouse 1-9 1.4.14 Trackball Pointing Device 1-9 1.5 External Computer Components 1-9 1.5.1 Front - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 3
the Power-On and Setup Passwords 2-3 2.3 Power-On Self Test (POST 2-4 2.4 POST Error Messages 2-4 2.5 Compaq Utilities 2-7 2.5.1 Running Computer Setup 2-7 2.5.2 Running Computer Checkup (TEST 2-8 2.5.3 View System Information (INSPECT 2-10 2.6 Diagnostic Error Codes 2-11 2.7 Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 4
Power and External Diskette Drive Bay 5-4 5.3.2 Undocking the Computer 5-5 5.3.3 Battery Packs 5-11 5.3.4 DualBay Battery Pack and Devices 5-13 5.3.4 Pointing Devices 5-16 5.3.5 Hard Drive 5-18 5.3.6 PC Card 5-19 5.4 External Computer Components 5-20 5.4.1 Computer Logo 5-20 5.4.2 Computer - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 5
Drive 6-9 6.5 CD-ROM Drives 6-10 6.6 Battery Packs 6-13 6.7 Mobile CD Expansion Unit 6-14 6.8 External Power Supplies 6-15 6.9 System Interrupts 6-18 6.10 System DMA 6-19 6.11 System I/O Address 6-20 6.12 System Memory Map 6-22 Appendix A Connector Pin Assignments A-1 Appendix B Power Cord - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 6
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Armada 4100 and 4200 Families of Personal Computers. Additional information is available in the Service Quick Reference Guide and in QuickFind. Compaq Computer Corporation reserves - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 7
Angle: Output Power: Polarization: Numerical Aperture: Semiconductor GaAIAs 780 +/- 35 nm 53.5 Degree +/- 1.5 Degree Less than 0.2mW or 10,869 W•m-2sr-1 Circular 0.45 +/- 0.04 Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 8
The following documentation is available to support the products: s Quick Setup s Reference Guide s Introducing Microsoft Windows 95 s Compaq Service Quick Reference Guide s Service Training Guides s Compaq Service Advisories and Bulletins s Compaq QuickFind s Technical Reference Guide Preface xiii - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 9
system memory, hard drive capacity up to 4-GB, and primary battery power from the modular battery pack in the DualBay. This chapter describes the features of these computer models. s Compaq Armada 4100 s Compaq Armada 4110 and 4110D s Compaq Armada 4115 s Compaq Armada 4120 and 4120T s Compaq Armada - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 10
1-1. Compaq Armada 4100 and 4200 1.2 Models The following 4200 models are available: Model 4210T 4220T Table 1-1 4200 Family of Personal Computers Processor 233-MHz Pentium 266-MHz Pentium Display 12.1-inch CTFT 12.1-inch CTFT Hard Drive Cache 3.0-GB 256-KB (L2) 4.0-GB 512-KB (L2) Memory - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 11
Thin Film Transistor (CTFT) SVGA displays s External Diskette Drive Bay s Modular Lithium Ion (Li-ion) battery in the DualBay as the primary battery power s 32-bit cardbus PC card slot s Handle battery in handle shell Available in the Compaq Armada 4131T-4160T models: s 4131T has a 133-MHz Pentium - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 12
s 16-MB of dynamic random access memory (DRAM), expandable to 40-, 48- or 80 MB s 1.4-GB, 1.6-GB, and 2-GB hard drives s Lithium Ion (Li-ion) handle battery pack primary battery power s 16-bit PC card system Available in the Compaq Armada 4100-4130T models: s All models prior to and including the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 13
Family models support the operation of hardware and software power specifications to interface in a single system and be used as needed. In addition, there are the OFF and ON states. In the OFF state, the computer appears to be consuming no power; however, as long as there is a battery capable of - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 14
models only) s Hard drive upgrades (model dependent) s Processor upgrades (4100 Family models only) s External Battery Charger s External keyboards s External diskette drive bay s Compaq mouse s USB Cardbus PC card(4200 Family models only) 1.4.1 System Memory Options The computer supports optional - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 15
on the system I/O board. Models 4110 through 4160T of the 4100 Family are equipped with 256-KB hard drive is available as options for the 4210T. The 3-GB hard drive supports both the 4100 and 4200 Family models. Only a single diskette drive may be used at any one time with the computer. This drive - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 16
on. The AC adapter power specifications are presented in Chapter 6. 1.4.8 Automobile Adapter The automobile adapter is used to charge the computer while traveling in an automobile. The Automobile Adapter power specifications are presented in Chapter 6. 1.4.9 Lithium Ion Battery Pack Lithium Ion - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 17
s P50 Color s P70 Color s P110 Color s P1610 Color s TFT500 Flat Panel 1.4.13 Compaq Mouse The computer supports a PS/2 mouse or other external pointing device. 1.4.14 Trackball Pointing Device The modular trackball provides an effective alternate to the touchpad or an external mouse - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 18
The external computer components are illustrated and described in this section. 1.5.1 Front and Left Side Components The front and left side external components are shown in the following figure and identified in this section: 1 Cable lock provision 2 Hard drive compartment 3 PC Card slots 4 PC - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 19
1.5.2 Front and Right Side Components The front and right side computer components are shown and identified in this section. 1 Pointing device 2 DualBay module 3 Speaker 4 DualBay eject button 5 AC power connector 6 User programmable keys Figure 1-3. Front and Right Side Components Product - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 20
1.5.3 Rear Components The front and right side computer components are shown and identified in this section. 1 Keyboard/mouse connector 2 Parallel connector 3 Serial connector 4 Infrared lens (IrDA compliant) 5 External monitor connector 6 NTSC/PAL video 7 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 21
1.5.4 Bottom Components The bottom external components are shown in the following figure and are identified in this section: 1 DualBay 2 Pointing device 3 Memory compartment 4 Expansion slot 5 Hard drive compartment Figure 1-5. Bottom Components Product Description 1-13 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 22
1.5.5 Status Panel Lights The status panel lights are shown in the following figure and are identified in this section: 1 Power/Suspend 2 Battery charge 3 Caps Lock 4 Scroll Lock 5 Num Lock Figure 1-6. Status Panel Lights 1-14 Product Description - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 23
1.6 Mobile CD Expansion Unit Components The front and left components of the Mobile CD Expansion Unit are shown in the following figure and are identified in this section: 1 Stereo speakers 2 CD-ROM drive Figure 1-7. Left and Front Components Product Description 1-15 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 24
rear components are shown in the following figure and are identified in this section: 1 Battery bay 2 MIDI/game device 3 AC adapter connector 4 Convenience Base expansion connector 5 Computer expansion connector 6 Unlocking lever 7 Expansion posts Figure 1-8. Right and Rear Components 1-16 Product - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 25
in this section: 1 Stereo speaker connector 2 External keyboard 3 Mouse 4 AC power 5 Serial port 6 Monitor 7 Parallel port 8 BNC (thin coaxial cable) connector /telephone connectors into the Network Interface Card (NIC) receptacles. Figure 1-9. Convenience Base Components Product Description - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 26
The computer is a traditional clamshell design with a display unit attached to a system unit. The computer opens memory expansion boards s Lithium Real Time clock battery s Hard drive s Diskette drive s Handle s Pointing device s CPU base cover s PCMCIA assembly 1.8.2 System Board The Compaq Armada - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 27
For the 4100 Family, the CPU core runs on a 2.9V supply for lower power operation, while the I/O buffers are powered at 3.3V for compatibility with the rest of the system. 1.8.5 System Memory See Tables 1-1 and 1-2 for the system memory contained on models for the 4100 and 4200 Families. Up to 96-MB - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 28
1.8.7 Local Bus Video The standard Compaq Armada video subsystem consists of: s An internal LCD display. s One Megabyte frame buffer (Two Megabyte frame buffer for the 42210T and 4220T) s An inverter to supply AC power to the LCD back-light system s A standard external VGA connector for use with - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 29
Set the system power management parameters Return the system to its original configuration Check system configuration of installed devices Run: POST Computer Checkup (TEST) under Compaq Utilities View System Information (INSPECT)under Compaq Utilities Computer Setup Troubleshooting 2-1 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 30
go to Section 2.2. 2. Ensure that the hard drive is installed in the computer. 2. Ensure that the battery pack is installed in the computer and the AC power is connected to the computer and plugged into an AC power source. 4. Turn on the computer. 5. If a power-on password has been established, type - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 31
the Power-On Self Test (POST), a "162 System Options not Set" message appears. (See Section 2.4 for additional POST error messages). 7. Shut down the computer, then turn off the power again. 8. Replace the real time clock battery. 9. Install the battery pack(s). 10. Proceed with the troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 32
errors, the computer beeps once or twice to indicate that POST has run successfully and boots from the hard drive or from a bootable diskette if one is installed in the diskette drive. 2.4 POST Error Messages This section contains typical error messages that may occur during the power-on selftest - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 33
time clock have been corrupted, possibly by a power loss. Run Computer Setup. The amount of memory detected by POST does not match the amount specified in CMOS RAM. Run Computer Setup. A failure or an error occurred when trying to access the hard drive. Press F1 and continue. Troubleshooting 2-5 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 34
A checksum of the ROM BIOS does not match the 2 byte value at F000:FFFF. RAM error occurred during memory test. None Parity error occurred. faulty. The interrupt controller failed. The keyboard controller failed. Graphics adapter is faulty. Internal RAM is faulty. Remedy Replace system board. - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 35
Setup diskette to run Computer Setup. The Utilities menu includes the following: Computer Setup Computer Checkup (TEST) View System Information (INSPECT) Create Diagnostics diskette (hard drive only) Manage Diagnostics Partition (diskette only) If the problem persists, call for support - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 36
on the hard drive. If the hard drive is nonfunctional, you can run it from a diskette. NOTE: It is recommended that you make diskette copies of Computer Checkup and keep them available for future needs. A current copy can be obtained from the Compaq Customer Support Center. 2-8 Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 37
from the hard drive, complete the following steps: 1. Close all applications and shut down the computer. 2. Turn off the computer. 2. Turn on the computer. 4. When the cursor moves to the right side of the screen, press F10. A Welcome Screen is displayed that is followed by the Compaq Utilities main - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 38
. XX = Specific problem. 2.5.3 View System Information (INSPECT) The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information. Follow these steps to run INSPECT from the hard drive: 1. Turn - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 39
instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information. 2.6 Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq the system board and retest. Troubleshooting 2-11 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 40
2-5 Memory Test Error Codes Description Recommended Action Memory machine ID test failed Memory system memory board and retest. Random pattern test failed 2 Install a new memory , turn off the computer and connect the keyboard Connect the printer. 2. Check power to the printer. 2. Install the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 41
power mode test failed Network preparation test failed Drive monitoring test failed The following steps apply to error codes 1701-xx through 1736-xx : 1.Run Computer Setup. 2.Replace the hard drive and retest. 2.Replace the system board and retest. * ECC = Error Correction Code Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 42
error codes 2402-xx through 2456-xx: 1. Run Computer Setup. 2.Disconnect external monitor and test with internal LCD display memory page test failed Video gray scale test failed Video white screen test failed Video noise pattern test failed ECG/VGC memory test failed Continued 2-14 Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 43
to error codes 2402-xx through 2456-xx: 2421-xx ECG/VGC 640 × 200 graphics mode test 1. Run Computer Setup. failed 2422-xx ECG/VGC 640 × 350 16 color set test failed 2.Disconnect external monitor and test with Audio System Internal Error Replace the audio board and retest. Troubleshooting 2-15 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 44
and retest. Table 2-14 CD-ROM Test Error Codes Description CD-ROM drive read test failed CD-ROM drive seek test failed ID test failed Read test failed Controller test failed Random the CD and retest. 2.Replace the CD-ROM drive and retest. 2. Replace the system board and retest. 2-16 Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 45
software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on: s Audio s Battery/Battery gauge s Diskette/Diskette drive s Pointing device s Memory s PC Card s Hard drive s CD-ROM drive s Power - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 46
2-16 Solving Battery and Battery Gauge Problems Problem Probable Cause Solution(s) Computer won't turn on when Battery is discharged. battery pack is inserted and power cord is unplugged. Connect the computer to an external power source and charge the battery pack. Replace the battery pack with - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 47
°C to 30°C ) Recharge the battery pack. Battery has partially selfdischarged. Recharge the battery. Discharge the battery completely and then recharge it. Power management is disabled. Set a power management level in Computer Setup. An external device or PC Card Turn off or disconnect external - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 48
the type of diskette required by the diskette. being used. drive. Diskette has a bad sector. Copy files to hard drive or another diskette. Reformat bad floppy. Drive error has occurred. Run Computer Checkup from the Compaq Diagnostics diskette. Diskette is not formatted. Format the diskette - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 49
in the following table. Problem Reading hard drive takes an unusually long time after restarting the computer. Hard drive error occurs. Hard drive does not work. Table 2-18 Solving Hard Drive Problems Probable Cause Solution(s) System entered Hibernation due to low-battery condition and is now - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 50
computer system. Table 2-20 Solving Hardware Installation Problems Probable Cause Solutions(s) Cable(s) of new external Ensure that all cables are properly and device are loose or securely connected. power cables are unplugged. Power not more than 3 feet (1 m) apart. 2-22 Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 51
/Numeric Keypad Problems Problem Probable Cause Solution(s) Embedded numeric keypad on computer keyboard is Problems Problem Cause Solution(s) External pointing device does Incorrect device driver or no Install the device driver. not work. device driver is installed. The device driver - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 52
in the following table. Table 2-24 Solving Memory Problems Problem Probable Cause Solution(s) Memory count during PowerOn Self-Test (POST) is incorrect. Optional memory expansion board is installed incorrectly, is incompatible with the computer, or is defective. Ensure that the optional - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 53
supported. Double-click the Add New Hardware icon in the Control Panel for installation instructions. Run Computer Setup and then select the Security menu to enable PC Card slots. Check the list of PC Cards tested successfully in Compaq PC Card platforms. The PC Card drivers (Socket Services, Card - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 54
to be loaded. You are trying to access the hard drive card using the wrong drive letter. Double-click My Computer to verify the drive letter assigned to the card. The card is not supported. Check the list of PC Card cards tested successfully in Compaq PC Card platforms. 2-26 Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 55
"Solving Battery and Battery Gauge Problems" in this chapter. Table 2-26 Solving Power Problems Problem Probable Cause Solution(s) Computer won't turn on and Computer is not connected LEDs aren't lit. to a power source. Insert battery or connect an external power source. Power cords to the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 56
a printer self-test. Refer to the documentation provided with the printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of the application documentation. Problem Printer will not turn on. Printer will not print. Printer prints garbled - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 57
Problems Probable Cause Solution(s) The brightness or contrast (if applicable) control is not set properly. Computer battery condition External monitor was connected after the computer was turned on The external monitor signal cable or power cord is not properly connected. The ANSI.SYS driver - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 58
computer display. Small red, green, or blue spots appear on the computer TFT display. Small spots, called on-pixels, often appear on TFT screens. Compaq Memory was not allocated correctly. s A conflict exists between applications. Table 2-29 Solving Software Application Problems Problem - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 59
an external monitor that is using higher resolution than that supported by the computer. Restart the system. If simultaneous display is desired, use the resolution supported by the computer. Energy Star Monitor is selected on the Power Management menu, and the external monitor is not Energy Star - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 60
power switches, then exit Suspend to integrate the new device. Windows NT: Power off computer and external devices. Power back on to integrate new device. The signal cable or power cord connector. Table 3-35 Mouse Problems and Solutions Problem Possible Cause Solution(s) External Troubleshooting - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 61
to load during system initialization. If using a network interface card connected to a parallel port, the port has been disabled. Ensure that network drivers are loaded and that the drive path is correct. Enable the parallel port. Restart the computer. Press F10 immediately when the cursor moves to - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 62
Suspend or Hibernation. Windows 95: Restart the computer by clicking Start, Shut Down, Restart the Computer. Windows NT: Click Start, Shut Down. Power computer back on. The computer The computer does not detect stopped network drivers. communicating with the network after exiting Suspend - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 63
Chapter 3 Illustrated Parts This chapter provides illustrated parts and references for spare parts for the Compaq Armada 4100 and 4200 Families. To review an illustrated parts breakdown of the computers, refer to the Illustrated Parts Map that comes with this guide. Illustrated Parts 3-1 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 64
3.1 System Unit Figure 3-1. System Unit 3-2 Illustrated Parts - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 65
Table 3-1 System Unit Item Description Spares Part Number 1* CPU cover (Belgian) 290865-181 2* CPU cover (Brazilian) 290865-201 3* CPU cover (Danish) 290865-081 4* CPU cover (French) 290865-051 5* CPU cover (French Canadian) 290865-121 6* CPU cover (German) 290865-041 7* - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 66
hook ** Diskette eject button * Eject shoulder screw ** Eject module spring ** Latch module spring ** Display ground bracket ** Front foot * Hard drive insulator 26 Clutch kit (includes) 258621-001 Left clutch assembly Right clutch assembly 27 Handle assembly 258618-001 28 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 67
Figure 3-2. System Unit (continued) Illustrated Parts 3-5 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 68
3.2 Mass Storage Devices Figure 3-3. Mass Storage Devices 3-6 Illustrated Parts - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 69
-001 2 630-MB hard drive 258612-001 3 810-MB hard drive 258614-001 *4 1.08-GB hard drive 258616-001 *5 1.4-GB hard drive 259263-001 *6 1.6-GB hard drive 287290-001 *7 2-GB hard drive 287207-001 *8 3-GB hard drive 290810-001 *9 4-GB hard drive 290811-001 * Not illustrated - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 70
3.3 Cables and Power Cords Figure 3-4. Cables 3-8 Illustrated Parts - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 71
-021 4* AC Power cord (Italy) 246959-061 5* AC Power cord (Japan) 246959-291 6* AC Power cord (Korea) 246959-AD1 7** AC Power cord (Switzerland) 246959-AG1 8* AC Power cord (UK and Singapore) 246959-031 9 AC Power cord (US/Canada) 246959-001 10 Diskette drive cable, parallel port - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 72
3.4 Standard and Optional Boards Figure 3-5. Standard and Optional Boards 3-10 Illustrated Parts - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 73
12* System Board, 32-MB RAM (includes) Left 290829-001 speaker gasket, battery shroud 13* Memory board (DIMM), 4-MB, 70 ns, 218069-001 nonparity (2 ea) 14* Memory board (DIMM), 8-MB, 70 ns, 218070-001 nonparity (2 ea) 15* Memory board (DIMM), 16-MB, 70 ns, 218071-001 nonparity (2 ea) 16 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 74
3.5 Display Assembly Figure 3-6. Display Assembly 3-12 Illustrated Parts - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 75
Table 3-5 Display Assembly Item Description Spares Part Number 1 10.4-inch CSTN display assembly 258608-001 2* 11.3-inch CSTN display assembly 258609-001 3* 11.8-inch CTFT display assembly 258610-001 4 12.1-inch CSTN display assembly 287283-001 5* 12.1-inch CTFT display assembly - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 76
3.6 Options Figure 3-7. Options 3-14 Illustrated Parts - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 77
base adapter 6 AC adapter without power cord (for domestic and international use) 7 External battery charger 8 Automobile adapter 9 Li-ion modular battery pack 10* Li-ion handle battery pack 11 NiMH handle battery pack 12* Portfolio Carrying Case 13* USB Cardbus PC Card * Not - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 78
3.8 Miscellaneous Parts Figure 3-8. Miscellaneous Parts 3-16 Illustrated Parts - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 79
(5 ea) 5 Diskette eject hook 6 Diskette eject button 7 Display ground bracket 8 Memory cover 9 DualBay latch spring (1 ea) 10 DualBay eject spring (1 ea) 11 loop back plugs, and case utility tool) 16 Real-Time clock battery 258634-001 PCMCIA rail kit (includes) 258818-001 17a Top - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 80
eject mechanism 4-40 × 5/16-inch screwlock 3/16 socket 30 I/O connectors at rear of unit M2 × 0.4 × 4.0 mm T8/Slotted 10 secures hard drive to magnesium frame M2 × 0.4 × 12.0 mm T8/Slotted 10 secures PCMCIA assembly M2.5 × 0.45 × 6.5 mm T8/Slotted 45 secures processor board shield - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 81
Description Spare Part Number Armada 4100 Family Illustrated Parts Map 258623-001 (10 ea) Armada 4200 Family Illustrated Parts Map 258624-002 (10 ea) Armada 4100 Family Quick Setup poster 258625-001 and Reference Guide Armada 4200 Family Quick Setup poster 258625-002 and Reference - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 82
Chapter 3 Illustrated Parts 3-20 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 83
service information for the Compaq Armada 4100 and 4200 Families. Adherence to the procedures and precautions described in this chapter is essential for proper service protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. 4.1.1 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 84
materials selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.1.3 Removing Batteries Compaq recommends that you remove all batteries from the computer before beginning the disassembly procedures. Failure to do so could cause damage to - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 85
Preventing Damage to Drives To prevent static damage to hard drives, use the following precautions: s Handle drives gently, using static-guarding techniques. s Store drives in the original shipping containers. s Avoid dropping drives from any height onto any surface. s Handle drives on surfaces that - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 86
Avoid contact with pins, leads, or circuitry. s Turn off power and input signals before inserting and removing connectors or test equipment. service kit with a static dissipative vinyl pouch that folds out of a work mat. Also use a wrist strap and a ground cord for the work surface. Ground the cord - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 87
assembly or soldering aids s Conductive foam s Conductive table-top workstations with ground cord of 1 megohm of resistance s Static dissipative table or floor mats with hard tie to ground s Field service kits s Static awareness labels s Wrist straps and footwear straps providing 1 megohm +/- 10 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 88
4.2 Service Considerations Listed below are some considerations to keep in mind during the disassembly and assembly of the computer. 4.2.1 Tool Requirements s Torx T-8 screwdriver s Flat-bladed screwdriver s Tool kit, Compaq part number 100767-001 (includes case utility tool, connector removal - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 89
Procedures This chapter presents the removal and replacement procedures for both the 4100 and 4200 Families. 5.1 Serial Number The computer serial number should be provided to Compaq when requesting information or ordering spare parts. The serial number is displayed on the bottom of the CPU on the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 90
AC Power 5.3.1 Disconnect External Diskette Drive Bay 5.3.2 Undock the Computer 5.3.7 PC Card 5.4.1 Computer Logo 5.4.2 Computer Feet 5.3.3 Remove Handle Battery Pack 5.4.3 Handle 5.3.4 Remove DualBay Device (Optional Battery) 5.3.5 Pointing Device 5.3.6 Hard Drive 5.5.1 Memory Cover 5.5.2 Memory - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 91
computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove the handle battery or DualBay pack (Section 5.3.3). 4. Remove the DualBay device (Section 5.3.4). 5. Remove the pointing device (Section 5.3.5). 6. Remove any PC Cards (Section 5.3.7). 7. Disconnect the External Diskette Drive - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 92
and any external devices. 1. Turn off the computer. 2. Disconnect the AC adapter power cord from the wall. 3. Disconnect the AC adapter from the computer. Figure 5-3. Disconnecting the AC Power 4. Disconnect the External Diskette Drive Bay from the computer. 5. Turn off and disconnect any external - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 93
. To remove and replace the convenience base, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Close the computer. If you are removing an adapter from the convenience base proceed with step 3. If detaching an MCD, go to step 5. 3. Grasp - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 94
Figure 5-4. Disconnecting the Convenience Base from the Adapter 5. To remove the convenience base from the MCD, lift the assembly slightly and pull the lever on the right bottom of the convenience base. This - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 95
Figure 5-5. Disconnecting the Mobile CD Expansion Unit from the Convenience Base Reverse the above procedure to dock the convenience base and the MCD. Removal and Replacement Procedures 5-7 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 96
To undock the computer from the adapter, complete the following steps: 1. Grasp both the computer and adapter, then pull apart. Figure 5-6. Undocking the Computer from the Adapter Base 2. Reach underneath the computer and close the expansion cover on the bottom of the computer. Reverse the above - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 97
from the MCD, disconnect it from the convenience base. CAUTION: Make sure the computer display is closed before beginning this procedure. To detach the computer from the MCD, complete the following steps: 1. Turn the computer and MCD assembly over, bottom side up. Turn the two thumbscrews on the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 98
MCD over, top side up. 3. Rotate the eject lever on the back of the MCD 1 down to pry the two pieces apart. Remove the computer from the guide hooks on the MCD by sliding the computer 2 up and away from the MCD. Figure 5-8. Detaching the Computer from the MCD 5-10 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 99
. Figure 5-9. Closing the Expansion Slot Cover Reverse the above procedures to attach the computer to the MCD. CAUTION: Power to the computer should be turned off when connecting the computer to the MCD. Falure to do so may cause damage to the hard drive. Removal and Replacement Procedures 5-11 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 100
compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Armada Personal Computer into the battery compartment. Do not force the battery pack into the handle if insertion does not occur easily. ! WARNING: Do not crush - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 101
into the handle, orient the battery pack with the sleeve and insert the battery pack with its contacts facing into the handle. Push firmly until the battery pack clicks into place. Figure 5-11. Inserting a Battery Pack into the Handle CAUTION: Installing the battery pack upside down can cause the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 102
Pack and Devices Either a diskette drive or a modular battery pack may be installed into the DualBay. The device in the DualBay must be removed prior to performing maintenance on the computer. For convenience, a diskette drive is depicted in this sequence, but the procedure is the same regardless - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 103
compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Armada Personal Computer into the battery compartment. Do not force the battery pack into the handle if insertion does not occur easily. ! WARNING: Do not crush - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 104
remove the pointing device, complete the following steps: 1. Disconnect the AC power (section 5.3.1). 2. Undock the computer from its auxiliary base, if necessary (See Section 5.3.2). 3. Remove the handle battery pack (Section 5.3.3). 4. Remove the DualBay device (Section 5.3.4). 5. To release the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 105
To install the pointing device, complete the following steps: 1. Align the slots in the sides of the pointing device with the guide rails in the pointing device bay. 2. Slide the pointing device forward in the bay until it snaps into place. CAUTION: Do not bend the metal - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 106
5.3.5 Hard Drive The hard drive is held in place with two screws. To remove the hard drive, complete the following steps: 1. Disconnect the AC power (section 5.3.1). 2. Undock the computer from its auxiliary base, if necessary (See Section 5.3.2). 3. Remove the handle battery pack (Section - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 107
PC Card Compaq recommends that you remove any installed PC (PCMCIA) cards before performing any service on the computer. To remove a PC card, complete the following step: Press the PC card eject button 1 and slide the card out of the drive 2 . Figure 5-17. Removing the PC Card To install a PC card - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 108
describes the removal and replacement procedures that do not require access to the internal components of the computer. This includes: Computer logo Computer feet Computer handle 5.4.1 Computer Logo The computer logo is on the outside of the display assembly and may be replaced if damaged. To - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 109
There are four locations where the two different computer feet may be applied. The locations are: one on the hard drive and three on the CPU base cover. To replace the computer feet, complete the following steps: 1. Peel the old foot from the computer. Use a razor blade if needed to lift a corner - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 110
describes the removal and replacement of the handle. To remove the handle, complete the following steps: To attach the handle to the computer, follow these steps: 1. If a charged battery is installed in the DualBay, initiate Suspend. (If not, initiate Hibernation by pressing Fn+ suspend.) Close the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 111
to exit Suspend. Figure 5-21. Turning Thumbscrews to Tighten Handle CAUTION: If no other battery is installed and the computer is not attached to external power, save your work, exit all applications, turn off the computer, and disconnect external devices. Removal and Replacement Procedures 5-23 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 112
up, with the handle in the carry position. 2. Remove the battery from the handle. (See " Battery Packs" in Section 5.3.3 for instructions.) 3. Loosen the thumbscrews on the metal strip along the back of the computer by turning them counterclockwise. Figure 5-22. Turning Thumbscrews to Loosen the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 113
Lift the handle and remove. 5. Turn the computer right side up, open the display, turn on the computer, and attach external devices. Figure 5-23. Removing the Handle CAUTION: To prevent corrosion, do not touch the electrical connectors on the battery handle. Removal and Replacement Procedures 5-25 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 114
5.5 CPU Base Assembly This section describes the removal and replacement of the CPU base assembly and the doors associated with it. It includes the following: Memory cover Memory boards CPU base Processor board Lithium real time clock battery 5-26 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 115
cover must be removed before either the memory boards or the Lithium clock battery can be removed. To remove the memory cover, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 116
boards, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.3.3). 4. Remove the memory cover (Section 5.5.1). CAUTION: If you need to - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 117
board may be removed by completing the following steps: 1. Release the latch at each end of the lower memory board. This releases the memory board and allows it to rotate upwards for removal. 2. Rotate the board upwards about 25 degrees, pull the board out 2-mm (1/8-inch), and rotate the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 118
steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.3.3). 4. Remove the memory cover (Section 5.5.1). 5. Remove the Lithium RTC battery by lifting it up from - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 119
CPU base cover, complete the following steps: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.3.3). 4. Remove the handle (Section 5.4.3), if attached. 5. Using - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 120
7. Use the case utility tool to gently lever the side of the cover 1 from the CPU base on the right end. This will release the tab that holds the base in position. 8. Lift up the base cover slightly 2 to clear the frame. Figure 5-29. Levering the CPU Base Cover to Release the Tabs and Lifting the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 121
9. Use the case utility tool again to gently lever the side of the cover from the CPU base 1 on the left end. This will release the tab that holds the rest of the base in position. 10. Lift the base cover 2 from the magnesium frame. Figure 5-30. Releasing the Left Tab Reverse the procedure to - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 122
power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.3.3). 4. Remove the hard drive the Processor Board To install the processor board, Compaq recommends that you first remove the CPU cover - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 123
: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.3.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive (Section 5.3.6). 6. Remove two - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 124
8. Remove the two screws in the center of the unit near the memory compartment opening. Figure 5-33. Removing the Screws Near the Memory Compartment Opening 5-36 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 125
9. Turn the unit top side up, then open the display so it is in the upright position. 10. Lift up the left front of the keyboard assembly about 1/2 inch 1 to allow a boss to clear the frame. Rotate the assembly to the right 2 , then pull it forward and away 3 from the frame. Figure 5-34. Removing - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 126
To install the CPU cover, reverse the procedure above and use the following steps to ensure proper keyboard alignment. 1. It is critical for purposes of keyboard alignment that the screw identified below as 1 be installed first whenever a CPU bottom is reattached. Failure to follow this directive - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 127
To remove the display assembly, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the CPU base cover (Section - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 128
6. Disconnect the display cable from the system board by pulling up on the pull tabs attached to the flat ribbon cable. CAUTION: Do not pull on the flat cable as it is easily damaged. Figure 5-40. Disconnecting the Display Connector from the System Board 5-40 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 129
7. Turn the computer top side up and open the display to a vertical position, 8. Remove the four clutch screws at the back of the display assembly. 9. Lift the display assembly from the CPU base. As you lift the display , guide the flat ribbon display cable and the ground cable through the slot - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 130
the display assembly, complete the following procedures: 1. Guide the flat ribbon display cable and the display ground the display assembly to loosen from the CPU base. 4. Close the display, turn the computer bottom side up, and reconnect the display cable to the CPU, pressing firmly to ensure that - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 131
the clutch cover, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the CPU base cover (Section 5.5.4). 5. Remove - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 132
cable harness is delicate. Mishandling may damage the wiring. 10. Lift and remove the clutch cover assembly up and away from the computer. Figure 5-43. Disconnecting the Microphone and Removing the Clutch Cover Reverse the procedure to install the clutch cover. 5-44 Removal and Replacement - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 133
the clutches, complete the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the CPU base cover (Section 5.5.4). 5. Remove - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 134
: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive. (Section 5.3.6). 6. Remove the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 135
11. Use a 7-mm socket wrench to remove the two nuts that secure the expansion connector in place. Figure 5-45. Removing the Expansion Connector Nuts Removal and Replacement Procedures 5-47 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 136
12. Turn the computer bottom side up and remove the five screws that secure the system board to the magnesium frame. CAUTION: To prevent electrostatic discharge damage to the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 137
13. Use a 3/16-inch socket wrench to remove the six screwlocks that secure the I/O connectors to the magnesium frame at the back of the unit. Figure 5-47. Removing the Screwlocks from the System Board 14. Lift the front end of the system board then slide the board out from the magnesium frame. - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 138
the left rear screw and move outwards. Follow the insertion sequence shown in the following figure. Figure 5-48. Installing the System Board Screws 4. Turn the computer top side up and install the two nuts that secure the expansion connector in place. 5-50 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 139
the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive. (Section 5.3.6). 6. Remove the memory cover - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 140
CAUTION: To prevent electrostatic discharge damage to the System I/O board, follow the precautions described in Chapter 4, "Removal and Replacement Preliminaries in this guide. 14. Remove the screw that secures the heatsink to the system board. 15. Slide the heatsink out and away from the system - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 141
damage. A bent video chip heatpipe may cause stack-up tolerance problems when reassembling the processor board. 1. Complete steps 1-12 in to set the adhesive. 5. Reverse the disassembly procedures to reassemble the computer. Figure 5-50 Installing the Video Chip Heatpipe To remove the video chip - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 142
the following procedures: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove the handle battery pack (Section 5.3.3). 4. Remove the DualBay battery pack, if present (Section 5.3.4). 5. Remove - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 143
7. Remove the return spring by sliding it off the pin end that is towards the front of the computer frame. Figure 5-51. Removing the Upper PCMCIA Door Removal and Replacement Procedures 5-55 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 144
When installing the upper PCMCIA door, position the long straight leg of the spring so that it is against the door, and insert the crooked end into the cavity on the front cover plastic tab next to the PCMCIA button opening. Figure 5-52. Replacing the Upper PCMCIA Door and Spring 5-56 Removal and - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 145
: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive. (Section 5.3.6). 6. Remove the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 146
CAUTION: The spring is very small and is easily lost. 14. Slide the return spring off the pin end that is nearer to the front of the computer frame. Figure 5-53. Removing the Lower PCMCIA Door 5-58 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 147
When installing the lower PCMCIA door, note the placement of the spring on the door pin and the way the spring nests in the cavity on the frame. Figure 5-54. Replacing the lower PCMCIA Door and Spring Removal and Replacement Procedures 5-59 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 148
1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all the battery packs (Section 5.4.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive. (Section 5.3.6). 6. Remove the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 149
13. Lift the eject button 1 out of the magnesium frame. 14. Remove the single screw that holds the hook in place, then lift the return spring and the hook 2 from the magnesium frame. 15. Release the ejector spring arm 3 from the post in the magnesium wall. Figure 5-55. Removing the DualBay Eject - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 150
: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive. (Section 5.3.6). 6. Remove the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 151
13. With the system board bottom side up, remove the two screws that secure the PCMCIA assembly to the system board. Figure 5-56. Removing the PCMCIA Retaining Screws Removal and Replacement Procedures 5-63 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 152
14. Turn the system board top side up and rotate the PCMCIA assembly until it clears the system board. Figure 5-57. Removing the PCMCIA Assembly from the System Board To reinstall the PCMCIA assembly, reverse the procedure. 5-64 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 153
: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.3.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive (Section 5.3.6). 6. Remove the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 154
7. Rotate the upper PCMCIA button upwards 1 to remove it from the push rod. 8. Rotate the lower PCMCIA button upwards 2 to remove it from the push rod. Figure 5-58. Removing the PCMCIA Ejector Button To install the PCMCIA ejector buttons, reverse the procedure. 5-66 Removal and Replacement - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 155
: 1. Disconnect the AC power and any external devices (Section 5.3.1). 2. Undock the computer from the auxiliary base, if necessary (Section 5.3.2). 3. Remove all battery packs (Section 5.4.3). 4. Remove the pointing device (Section 5.3.5). 5. Remove the hard drive. (Section 5.3.6). 6. Remove the - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 156
13. Unclip the display ground bracket from the magnesium frame. Figure 5-59. Removing the Display Ground Bracket To install the display ground bracket, reverse the procedure. 5-68 Removal and Replacement Procedures - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 157
specifications for the following: Computer Displays Hard drives Diskette drive CD-ROM drive Battery packs MCD Expansion Unit External power sources The chapter also includes: System interrupts System DMA System I/O address System memory map Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 158
Nonoperating 0.25 G, 5-500 Oct/Min sweep rate 1.00 G, 5-500 Oct/Min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The Compaq Armada operates well within this range of temperatures. 6-2 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 159
Height Width Number of Colors Contrast Ratio Brightness Pixel Resolution Pitch Format Configuration Backlight Character Display Total Power Consumption Table 6-2 12.1-Inch CSTN, SVGA Display U.S. 6.3 in 8.4 256 20:1 70 CD W Metric 158.38 mm 211.18 mm Metric 16.0 cm mm 21.3cm mm Specifications 6-3 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 160
Width Number of Colors Contrast Ratio Brightness Pixel Resolution Pitch Format Configuration Backlight Character Display Total Power Consumption Table 6-4 11.8-Inch CTFT, SVGA Display U.S. Metric 7.05 in 9.40 in 262 600 RGB Stripe Edge Lit 80 × 25 3.7 W 171.88 mm 229.18 mm 6-4 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 161
Dimensions Height Width Number of Colors Contrast Ratio Brightness Pixel Resolution Pitch Format Configuration Backlight Character Display Total Power Consumption Table 6-6 10.4-Inch CSTN, SVGA Display U.S. 6.24 in 8.31 in 262 K 20:1 70 CD/M2 @ 4.0 mA 0.264 × 0.264 mm 800 × 600 RGB Stripe Edge - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 162
6.3 Hard Drives Table 6-7 Standard Model Configurations 3-GB Formatted Capacity per Drive (MB) Physical 3250.7 Logical 3251.4 Drive Type Drive Height With drive frame (mm) 12.7 Drive Size to 83.4 16.6 1:1 4.0 13.0 23.0 4000 6975 6 144 to 240 7944 16 63 Continued 6-6 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 163
Table 6-7 Continued Standard Model Configurations Formatted Capacity per Drive (MB) Physical Logical Drive Type Drive Height With drive frame (mm) Drive Size Inches Millimeters Transfer Rate Media (Mb/s) Interface KB 4.0 13.0 23.0 4006 4975 6 180-110 4200 16 63 96 KB Continued Specifications 6-7 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 164
Table 6-7 Continued Standard Model Configurations Formatted Capacity per Drive (MB) Physical Logical Drive Type Drive Height With drive frame (mm) Drive Size Inches Millimeters Transfer Rate Media (Mb/s) Interface ( 2108 16 16 16 63 63 63 512 512 512 120 128 128 6-8 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 165
6.4 Diskette Drive Diskette size High density Low density Light Height Bytes per sector Sectors per Track High density Low density Tracks per Side High density Low in (11 mm) 512 18 (1.44-MB)/15 (1.2-MB) 9 80 (1.44-MB)/80 (1.2-MB) 80 2 3 ms/6 ms 94 ms/174 ms 15 ms 100 ms Specifications 6-9 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 166
Power Type Wave Length Access time Random Full Stroke Audio output level Line Out Headphone Cache buffer Data transfer rate Sustained, quad Sustained, single Burst Startup Time Capacity Mode 1, 12 cm Mode 2, 12 cm 8 cm Table 6-9 20X Max CD-ROM Drive typical 550 MB 640 MB 180 MB 6-10 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 167
Thickness Track Pitch Laser Beam Divergence Output Power Type Wave Length Access time Random Full Stroke Startup Time Capacity Mode 1, 12 cm Mode 2, 12 cm 8 cm Table 6-10 8 X CD-ROM Drive Table CD-ROM mode 1, mode 2 CD-Digital Audio CD-XA mode 2 (Form 1, Form 2) CD MB 180 MB Specifications 6-11 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 168
Disc Thickness Track Pitch Laser Beam Divergence Output Power Type Wave Length Access time Random Full Stroke Burst Startup Time Capacity Mode 1, 12 cm Mode 2, 12 cm 8 cm Table 6-11 4X CD-ROM Drive CD-ROM mode 1, mode 2 CD-Digital Audio CD-XA mode 2 (Form 1, Form 2) CD-I 180 MB 6-12 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 169
Operating temperatures Nonoperating temperatures 50°F to 104°F -12°F to 140°F Table 6-13 Lithium Ion Handle Battery Pack U.S. Dimensions Height Length Width 0.89 in 11.00 in 1.53 in Weight 0.88 lb °C to 60°C Metric 15.2 mm 279.0 mm 38.8 mm 399 g 10°C to 40°C -30°C to 60°C Specifications 6-13 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 170
CD Expansion Unit Dimensions Height Depth Width Weight Expansion Base Power Supply (Input) Operating Voltage Operating Current Rated Voltage Rated 500 Hz, 0.5 octave/min sweep rate The MCD Expansion Unit is designed in accordance with ANSI specifications (no. X3.131-1993, Rev 10h) and IEEE 802 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 171
Power Supplies The automobile adapter allows the computer to be used in an automobile without a drain on the computer's internal batteries. Dimensions Height Width Length Weight Input Cord Length Power Supply (Input) Nominal Voltage Operating Voltage Maximum Voltage Input Fuse Protection Power - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 172
The AC Adapter allows the computer to be used without batteries in an office environment. Dimensions Height Width Length Weight Power Supply (Input) Nominal Voltage Current Voltage Range Input Frequency Power Supply (Output) Nominal Voltage Current Temperature Operating Nonoperating Relative - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 173
generated by the AC adapter. Dimensions Height Width Length Weight Power Supply (Input) Nominal Voltage Current Power Supply (Output) Nominal Voltage Current Temperature Operating Nonoperating Relative Humidity Operating Nonoperating Table 6-17 External Battery Charger U.S. Metric 2.1 in 5.5 in - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 174
Drive controller Used by either audio or PCMCIA controller Real-Time Clock (MSIO) Used by either audio or PCMCIA controller Used by either audio or PCMCIA controller Used by PCMCIA Mouse Floating point error input Hard Drive Convenience base NIC interrupt EPP parallel port 6-18 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 175
DMA 0/A (mappable) DMA 1/B DMA 2 DMA 3 DMA 4 DMA 5 DMA 6 DMA 7 Table 6-19 System Function Audio controller PCMCIA controller Diskette drive controller EPP parallel port Not assigned PCMCIA controller Not assigned Not assigned NOTE: PC Card controller can use DMA 1, 2, or 5. Specifications 6-19 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 176
Controller # 2 Unused DMA Controller # 2 ESS Audio Configuration Configuration Registers Unused NCP Numerics Register ESS Configuration Lock Unused ESS Configuration Unlock Unused Unused Unused Continued 6-20 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 177
CFB CFC - CFF D00 - FFF System Function (Shipping Configuration) Hard Drive Secondary Registers Unused Hard Drive Primary Registers Unused Unused ESS Audio Registers (1st Possible) (Default) Controller Cirrus Logic Video Controller Diskette Drive Controller Primary Registers COM1 Serial Controller - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 178
- 047FFFFF 04800000 - 07FFFFFF 08000000 - 080FFFFF 08200000 - FFFEFFFF FFFF0000 - FFFFFFFF Table 6-15 System Function Base Memory Video Memory Video BIOS Unused System BIOS Extended Memory Super Extended Memory Unused Video Memory (Direct Access) Unused System BIOS ("SHADOW") 6-22 Specifications - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 179
Appendix A Connector Pin Assignments This appendix contains the pin assignments for all external connectors. Connector 12 3 KEY 4 5 6 Connector 12 3 KEY 4 5 6 Table A-1 External Keyboard Pin Signal 1 Data 2 Unused 3 Ground 4 +5 VDC 5 Clock 6 Unused Table A-2 PS/2- - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 180
Connector 1 357 2 46 8 Connector Table A-4 Ethernet RJ-45 Pin Signal 1 (+) Transmit Data 2 (-) Transmit Data 3 (+) Receive Data 4 Unused 5 Unused 6 (-) Receive Data 7 Unused 8 Unused Table A-5 BNC Pin Signal 1 (Inside) Data 2 (Outside) Ground Pin Signal 1 Red Analog 2 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 181
Initialize Printer 17 Select In 18 Ground 19 Ground 20 Ground 21 External Diskette Positive Drive Detect 22 External Diskette Negative Drive Detect 23 Ground 24 Ground 25 External Diskette Drive Switched to +5 V Table A-8 Serial 9 5 Pin Signal 6 Data Set Ready 7 Ready to Send 8 Clear to Send - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 182
24 Game Port - SWB 25 MCD Dock * Active Low 1 31 61 91 Pin Signal 26 Signal Ground 27 Signal Ground 28 Audio Signal from CD Drive - Left Channel 29 MIDI Serial Input 30 MIDI Serial Output 31 +5V Supply - Off when in Suspend 32 Video - Red Gun 33 Signal Ground 34 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 183
SWC 54 Game Port SWD 55 Select NIC or Printer Port Signals 56 Ground 57 Ground 58 Audio Signal from CD Drive - Right Channel 59 Battery Voltage Bus 60 Battery Voltage Bus 61 Hard drive RESET 62 +5V Supply - Off when in Suspend 63 IDE Data D2 64 IDE Data D3 65 IDE Data D6 - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 184
Table A-10 Speaker Connector Pin Signal 1 Shield 2 Phone Jack #1 3 Phone Jack #2 Connector Table A-11 NTSC/PAL Connector Pin Signal 1 (Inside) +5 VDC 2 (Outside) Ground A-6 Connector Pin Assignments - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 185
permits it to operate from any line voltage from 90 to 264 volts AC. The power cord set received with the computer meets the requirements for use in the country where you purchased the equipment. Power cord sets for use in other countries must meet the requirements of the country where you use - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 186
Country-Specific Requirements 3-Conductor Power Cord Set Requirements By Country Country Accredited Agency Applicable Note Numbers Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 187
for support, 2-7 CD-ROM drive solving problems, 2-21 specifications, 6-10 test error codes, 2-16 clock battery removal, 5-30 clutch cover removal, 5-44 spare part number, 3-3 clutch kit, spare part number, 3-4 clutch removal, 5-46 codes diagnostic error, 2-11 Compaq Utilities, 2-7 Computer Checkup - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 188
hard drive removal, 5-18 solving problems, 2-21 spare part number, 3-7 specifications, 6-6, 6-7, 6-8 test error codes, 2-13 hardware installation, solving problems, 2-22 heatsink removal, 5-53 spare part number, 3-3 I I/O addresses, 6-20 infrared solving problems, 2-22 INSPECT, 2-10 See also Compaq - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 189
error codes, 2-13 service preliminaries, 4-1 setup password clearing, 2-3 shipping boxes, spare part numbers, 3-18 software backup, 1-5 fulfillment, 1-5 solving problems, 2-30 spare part number AC adapter, 3-15 AC power cord, 3-9 Automobile adapter, 3-15 battery, 3-15 battery charger, 3-15 clutch - Compaq Armada 4200 | Armada 4100 and 4200 Families of Personal Computers Mainten - Page 190
software applications, 2-30 solving audio problems, 2-17 solving minor problems, 2-17 without diagnostics, 2-17 U utilities, 2-7, 0-1, 6-1 Computer Checkup (TEST), 2-8 View System Information (INSPECT), 2-10 V video display removal, 5-40 spare part number, 3-13 video test error codes, 2-14 View
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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN;
NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be
photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq and LTE are registered is the U. S. Patent and Trademark Office.
Armada is a trademark of Compaq Computer Corporation.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with
the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Maintenance and Service Guide
Compaq Armada 4100 and 4200 Families of Personal Computers
First Edition (January 1998)
Documentation Part Number 234843-002
Spare Part Number 273027-002
Compaq Computer Corporation