Compaq Armada 7700 Intelligent Manageability for Armada Portable PCs
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- Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 1
while partnering with industry-leading PC Management software vendors. • Configuration Management-provides the latest drivers, utilities and support software to optimize PC performance; available on CD-ROM and the Compaq web site at www.compaq.com. Intelligent Manageability also addresses - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 2
COMPAQ SPECIFICALLY DISCLAIMS ALL ASSOCIATED WARRANTIES, WHETHER EXPRESS OR IMPLIED. IN NO EVENT WILL COMPAQ COMPAQ RESERVES THE RIGHT TO MAKE IMPROVEMENTS OR CHANGES TO THIS PUBLICATION AND THE PRODUCTS AND SERVICES as strictly stated in Compaq product warranties. ARMADA, Compaq, LTE, Deskpro, - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 3
, troubleshooting and upgrades are often expensive and time consuming. For portable PCs, the or stolen data and portable PCs or parts thereof. Compaq understands this problem and has worked to all Compaq Armada portable PCs. It allows the user to retrieve detailed information about the PC and its - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 4
serial number are stored in the hard drive firmware and extracted via the hard drive driver. External Monitor Manufacturer, Model, and Serial Number-Compaq's AssetControl Monitors have been designed to conform to VESA's Display Data Channel (DDC) specification. This data channel provides a way for - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 5
Windows is pre-installed on all Armada PCs. It can be accessed by clicking Start - Programs - Compaq Utilities - Diagnostics for Windows or by selecting Diagnostics for Windows in the Control Panel. It can also be downloaded from the Compaq web Site at www.compaq.com/support/files/index.html. Remote - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 6
vendors' products. Information such as processor type, IRQ maps, and memory configuration is available from any PC. The unique AssetControl information, on the other hand, provides the key that helps make Armada portable PCs easier to inventory. Accurately tracking Asset Tags, model information and - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 7
a few more security features to all new Armada portable PCs. Memory Change Alert Memory Change Alert detects the addition, change, or removal of memory modules from Armada PCs, which helps to manage memory assets and configurations. The Compaq Insight Management Agent, running and pre-installed on - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 8
below. Figure 5: The Memory Change Alert message received by Compaq Insight Manager Ownership Tag The Ownership Tag identifies the owner of an Armada PC in case of loss or theft. An 80 character secured text string is displayed during boot-up and is controlled by the Setup Password. Note: Ownership - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 9
in. In addition, the Compaq ArmadaStation for Armada 7700 and 7300 series has a key lock which not only secures the portable PC to the docking station but also locks removable components in the PC and docking station. • Features such as the Power-On Password, Setup Password, QuickBlank and QuickLock - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 10
PORTABLE PRODUCTS (cont.) ... FAULT MANAGEMENT Compaq Armada portable PCs are easy to troubleshoot because hardware and firmware have been combined with partnerships to avoid failures and allow for rapid recovery if problems occur. The fundamental benefits of this include the ability to protect - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 11
. SMART Hard Drives In 1995, Compaq developed the original IntelliSafe specification defining a technology that allowed hard drives to monitor their own health and to raise flags if imminent failures were predicted. Compaq then worked with hard drive vendors to deliver the technology on Armada PCs - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 12
ARMADA PORTABLE PRODUCTS (cont.) ... In addition to these proactive alert mechanisms, the SMART hard drive is polled during each boot sequence. A warning is displayed if a problem is detected. Also, the end-user or visiting PC technician can check the health of the SMART hard drive through Compaq - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 13
software is also available on the Support Software CD and the Compaq WWW site (www.compaq.com). The agent must be enabled on each Armada PC and SNMP services must be enabled to connect with Compaq Insight Manager. Instructions for installing the agent and SNMP services are included with the agent - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 14
INTELLIGENT MANAGEABILITY FOR ARMADA PORTABLE PRODUCTS (cont.) ... Solutions Partners For Asset Management The following third party PC LAN and enterprise management vendors represent the broad range of solutions available for managing AssetControl data over the network. Compaq partners with these - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 15
2.0), and a method for handling alert notifications. All Compaq Armada portable PCs are DMI 2.0 compliant and certified. The Insight Management Agent (version 3.50 and newer) delivers the necessary DMI software and is available on the Support Software CD and WWW site. Many management applications - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 16
upgrade the software that comes pre-installed on each Armada PC. These tools provide easy installation of the most current device drivers and other value-added software from Compaq required for optimum PC performance and manageability. The enhanced Support Software CD is updated monthly and can be - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 17
SMART Hard Drive Prefailure Alert Memory Configuration Change Alert Monitor Fault Diagnosis Battery Fault and Failure Alerts Integration with Compaq Insight Manager Desktop Management Interface (DMI) Compliance Supported Platforms Armada 1500 Armada 4100 Armada 4200 Armada 7300 Armada 7700 Armada - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 18
standard. Other vendors support this technology, but only Compaq uses SMART to actually predict hard drive failures. In addition, Compaq's AssetControl Monitors have been designed to conform to VESA's Display Data Channel (DDC) specification. Using this technology, Compaq monitors can report asset - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 19
displays the local popup screen notifying the Armada PC user and, if SNMP is enabled on the Armada PC, issues an SNMP trap over the network. Management applications like Compaq Insight Manager and HP OpenView receive these alerts and notify the administrator. And, in the case of a SMART hard drive - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 20
immediately press the F10 key when a cursor appears on the upper right corner of your screen 3. Select Computer Setup and follow the instructions on screen Q10. Which monitors support Monitor Fault Diagnosis? A10. The Compaq P70, P50 and TFT500 monitors. Q11. If a hardware problem occurs when on the - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 21
(cont.) ... A11. As soon as the Armada portable PC is connected to the network, the system administrator will receive a problem notification only if the hardware problem still exist when connected. Consider two scenarios: • A user receives a SMART hard drive pre-failure alert when on the road. When - Compaq Armada 7700 | Intelligent Manageability for Armada Portable PCs - Page 22
those products is more limited. In addition, Intelligent Manageability support for the Compaq Integration Server is limited because it is still under construction. When will Remote Management be available for Armada portable PCs? Remote Management allows a system administrator to take control of
W
HITE
P
APER
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April 1998
Prepared By
Portable PC Division
Compaq Computer
Corporation
C
ONTENTS
Executive Summary
........
1
Overview
........................
3
Asset Management
..........
4
Security
Management
...................
7
Fault Management
........
10
Integration
Management
.................
13
Configuration
Management
.................
16
Availability Matrix
.........
17
Questions &
Answers
.......................
18
Intelligent Manageability for
Armada Portable Products
Intelligent Manageability is Compaq’s management solution that lowers the total cost of
computing by making PCs more manageable and less expensive to own.
This white paper
discusses the full set of Intelligent Manageability features available for Compaq Armada
portable PCs and the Presario 1710SB.
EXECUTIVE SUMMARY
Intelligent Manageability is Compaq’s response to customers’ need for easy-to-manage
PCs in stand-alone and networked environments.
Compaq addresses this need by
focusing on five areas of primary concern for customers today:
•
Asset Management
—provides the user with detailed configuration information about the PC
and allows the System Administrator to inventory and track PCs and their components from
one central location.
•
Fault Management
—provides the user and System Administrator with pre-failure and other
alerts.
Pre-failure alerts generate advance warning to minimize downtime and data loss from
hardware failures.
•
Security Management
—prevents unauthorized access to critical data and valuable PC
components.
•
Integration Management
—uses industry-standard technologies while partnering with
industry-leading PC Management software vendors.
•
Configuration Management
—provides the latest drivers, utilities and support software to
optimize PC performance; available on CD-ROM and the Compaq web site at
www.compaq.com.
Intelligent Manageability also addresses the following concepts:
•
New industry-leading hardware and software:
Intelligent Manageability enables
customers to manage PCs intelligently.
It is a management tool designed for portables in
both mobile and connected environments.
•
Innovation and Standardization:
The Compaq Management Solutions Partners Program
establishes a non-proprietary approach to solving customers’ manageability issues.
It
ensures tight integration and compatibility with leading PC Management software
vendors.
•
Total Cost of Ownership:
Protecting your investment by increasing its value over the
life of the product thereby reducing the total cost of owning one or more PCs.
•
Product Parity:
Currently, all commercial portable and desktop PCs include virtually the
same Intelligent Manageability functionality across all platforms.
The remainder of this White Paper presents each Intelligent Manageability feature in detail
including technical descriptions of how they work together to form a cohesive management
solution.
This document is intended for Compaq personnel and customers with a need for information
on Intelligent Manageability for Armada Portable Products.