Compaq CQ45-d00 Maintenance and Service Guide

Compaq CQ45-d00 Manual

Get Compaq CQ45-d00 PDF manuals and user guides View all Compaq CQ45-d00 manuals
Add to My Manuals
Save this manual to your list of manuals

Compaq CQ45-d00 manual content summary:

  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 1
    HP 1000 Notebook PC Compaq CQ45 Notebook PC Maintenance and Service Guide
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 2
    contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 4
    iv Safety warning notice
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 5
    Sequential part number listing ...27 4 Removal and replacement procedures ...33 Preliminary replacement requirements ...33 Tools required ...33 Service considerations ...33 Plastic parts ...33 Cables and connectors ...33 Drive handling ...34 Grounding guidelines ...34 Electrostatic discharge damage
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 6
    Computer feet ...40 Battery ...41 Display subcomponents (bezel, webcam, panel 42 WLAN module ...49 Memory module ...52 Hard drive ...54 RTC battery ...57 Optical drive ...58 Keyboard ...60 Top cover ...63 Power button board ...67 TouchPad button board ...69 Speakers ...71 USB board ...73 Power
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 7
    6 Specifications ...107 Computer specifications ...107 14.0-inch display specifications ...107 Hard drive specifications ...108 7 Backing up, restoring, and recovering ...109 Windows 8 - Backing up, restoring, and recovering 109 Creating recovery media and backups 109 Creating HP Recovery media
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 8
    viii
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 9
    1 Product description Category Description Product name Processors Compaq CQ45 Notebook PC HP 1000 Notebook PC AMD C-60 1.00-GHz processor (1066-MHz memory speed, dual core, 9 W) AMD E2-2000 1.75-GHz processor (1333-MHz memory speed, dual core, 18 W) AMD E2-1800 1.70-GHz processor (1333-MHz
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 10
    Chipset (Pentium/Celeron processors only) Switchable discrete graphics: AMD Radeon HD 7450M Graphics with 1024-MB of dedicated video memory (128Mx16 DDR3 900-MHz x 4 PCs; supports DirectX 11) UMA graphics: AMD Radeon HD 7340 Graphics (on computer models equipped √ with an AMD E2-1800 processor
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 11
    Computer models equipped with an AMD processor Intel HD Graphics (on computer models equipped with an Intel Pentium or Celeron processor; supports DirectX 10) 35.6-cm (14.0-in), high-definition (HD), light-emitting diode (LED), √ SVA BrightView (1366×768) display; typical brightness: 200
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 12
    @ √ 60 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 75 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video Keyboard/ Full
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 13
    Serviceability Description TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabled Taps enabled by default For computer systems with discrete graphics: Computer models equipped with an AMD processor √ √ 90-W PFC RC V HP Smart AC adapter with localized cable plug support
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 14
    6 Chapter 1 Product description
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 15
    2 External component identification Front Component Speakers (2) Description Produce sound. Front 7
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 16
    Right side Component (1) Optical drive (2) Optical drive light (3) Optical drive eject button (4) USB 2.0 ports (2) (5) AC adapter light (6) Power connector (7) Security cable slot Description Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 17
    Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot (9) Hard drive light (10) Power light Description Connects an external VGA monitor or
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 18
    Component Description ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 19
    notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. To access Help and Support in Windows 8, from the Start screen, type help, and then select Help and
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 20
    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 21
    Lights Component (1) (2) Caps lock light Power light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 22
    Buttons Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation. If the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 23
    Keys Component (1) (2) (3) esc key fn key Windows 8 logo key (4) Action keys (5) Windows 8 applications key Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Windows 8: Displays the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 24
    in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. Contains the hard drive. 16 Chapter 2 External component identification
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 25
    3 Illustrated parts catalog Computer major components Computer major components 17
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 26
    Item (1) (2) (3) (4) (5) (6) (7) (8a) (8b) (9a) (9b) (10) (11) (12) Component Spare part number Display assembly (not spared) NOTE: For display assembly spare part information, see Display assembly subcomponents on page 22. Keyboard (includes keyboard cable): For use in Latin America 698694-
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 27
    Item (13) (14) Component Spare part number For use only with computer models equipped with an AMD E2-2000 processor ● Models without Windows 8 715891-001 ● Models with Windows 8 Standard 715891-501 For use only with computer models equipped with an AMD E2-1800 processor without Windows 8
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 28
    Item (15) (16) Component Processor (includes replacement thermal materials): Intel Core i5 processors: (3.0-MB L3 cache, dual core, 35 W) ● 3230M 2.60-GHz processor (3.0-MB L3 cache, dual core, 35 W) ● 3210M 2.50-GHz processor Intel Core i3 processors: (3.0-MB L3 cache, dual core, 35 W) ● 3130M 2.
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 29
    Item (17) (18) (19) (20) (21) Component Spare part number Memory module (PC3, 12800, 1600-MHz): 8-GB 693374-001 4 GB 641369-001 2 GB 652972-001 Hard drive (6.35-cm (2.5-in), SATA; does not include hard drive cable or bracket): NOTE: The hard drive cable and bracket are included in the Hard
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 30
    Display assembly subcomponents Item (1) (2) Component Display bezel (includes Mylar screw covers): For use with Compaq CQ45 models For use with HP 1000 models Webcam/microphone module: HP VGA webcam/microphone module HD webcam/microphone module 22 Chapter 3 Illustrated parts catalog Spare part
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 31
    Item (3) (4a) (4b) (5) (6) (7) (8) Component 35.6-cm (14.0-in), HD, LED, BrightView display panel Hinge covers (includes Mylar screw covers): Top hinge covers Side hinge covers Hinges (includes Mylar screw covers) Display cable (includes display panel cable and webcam/microphone cable; also
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 32
    Mass storage devices Item (1) Component Spare part number Hard drive (6.35-cm (2.5-in), SATA; does not include hard drive cable or bracket): NOTE: The hard drive cable and bracket are included in the Hard Drive Hardware Kit, spare part number 685089-001. 750-GB, 5400-rpm, 2.5-in 634250-001
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 33
    Item (2a) (2b) (3) (4) Component Spare part number Hard drive bracket Hard drive cable Optical drive (DVD±RW and CD-RW Super Multi Double-Layer Combo Drive; includes rear optical drive bracket but does not include optical drive cable or cable bracket) NOTE: The optical drive cable and cable
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 34
    Plastics Kit Item (1) (2) Component Spare part number Plastics Kit, includes: 685100-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) Miscellaneous parts
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 35
    Component For use in India For use in Italy For use in North America For use in the People's Republic of China For use in South Korea For use in Taiwan For use in Thailand For use in the United Kingdom and Singapore Rubber computer feet Screw Kit Thermal pad (for use with all models) Spare part
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 36
    Spare part number 651046-001 652972-001 653338-001 CSR flag N A N 653339-001 N 653340-001 N 655795-001 A 657325-001 A 664662-001 N 669299-001 A 669300-001 A 670691-001 A 675794-001 A 676785-001 N 677152-001 N 680645-001 N 682417-001 A 683802-001 A 685076-001 N 685077-001 N 685078-001 N
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 37
    Spare part number 685088-001 685089-001 685090-001 685096-001 CSR flag N N N A 685097-001 N 685098-001 N 685099-001 N 685100-001 N 685101-001 N 685102-001 N 685103-001 N 685105-001 N 685106-001 N 685107-001 N 685107-501 N 685107-601 N 685108-001 N 685108-501 N 685108-601 N 685109-001 N
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 38
    Spare part number 685782-001 CSR flag N 685782-501 N 685782-601 N 685783-001 N 685783-501 N 685783-601 N 688277-001 N 688278-001 N 688279-001 N 688279-501 N 688280-001 N 688281-001 N 690019-001 A 690020-001 A 690537-001 N 691415-001 A 692428-001 N 693374-001 A 693542-001 N 693564-001 N 693564
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 39
    Spare part number 693711-001 CSR flag A 693712-001 A 693713-001 A 698694-001 B 698694-161 B 698694-201 B 698694-281 B 698694-AB1 B 698694-AD1 B 699547-001 N 700627-001 N 700628-001 N 703461-001 N 704201-001 N 709848-001 A 711903-001 N 712284-001 N 712639-201 A 713162-001 N 713163-001 N 713164-
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 40
    32 Chapter 3 Illustrated parts catalog
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 41
    plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 42
    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 43
    Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 44
    . ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 45
    with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 46
    specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. ● Warranty period identifier used to locate documents, drivers, and support for the computer. 38 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 47
    PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. Windows 8 models
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 48
    Computer feet Description Rubber computer feet Spare part number 685103-001 The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. 40 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 49
    Battery Description 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 47-Whr, 2.20-Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 50
    Display subcomponents (bezel, webcam, panel) This section describes removing display subcomponents that do not require that you remove the entire display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel while the display assembly is still
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 51
    4. Remove the display bezel (3). Component replacement procedures 43
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 52
    5. To remove the webcam/microphone module: a. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the display panel and hinges to the enclosure, and then tilt the display panel (2) away from the enclosure as far as possible. 44 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 53
    b. Disconnect the module cable from the module. Component replacement procedures 45
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 54
    c. Remove the webcam/microphone module. (The module is attached to the display enclosure with double-sided tape.) 46 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 55
    6. To remove the display panel: a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then tilt the display panel down (2) until it rests on the computer. b. Release the adhesive strip (1) that secures the display panel cable to the display panel,
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 56
    c. Release the webcam/microphone module cable that is secured to the back of the display panel with adhesive material, and then remove the display panel (3). Reverse this procedure to reassemble and install the display bezel, webcam/microphone module, and display panel. 48 Chapter 4 Removal and
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 57
    in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact support. Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 58
    To remove the WLAN module: 1. Loosen the memory module/wireless module compartment cover screw (1), and then lift up on the tab (2) and remove the cover (3). The memory module/wireless module compartment cover is available in the Plastics Kit. For more information about the Plastics Kit, see
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 59
    Reverse this procedure to install the WLAN module. Component replacement procedures 51
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 60
    Memory module Description 8-GB (PC3, 12800, 1600-MHz) 4-GB (PC3, 12800, 1600-MHz) 2-GB (PC3, 12800, 1600-MHz) Spare part number 693374-001 641369-001 652972-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 61
    3. Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. Component replacement procedures 53
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 62
    Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable or bracket. The hard drive cable and bracket are included in the Hard Drive Hardware Kit. Description 750-GB, 5400-rpm, 2.5-in 640-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 7.0-mm 320-GB, 5400
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 63
    To remove the hard drive: 1. Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). The hard drive compartment cover is available in the Plastics Kit. For more information about the Plastics Kit, see Plastics Kit on page 26. 2. Disconnect the hard drive cable (1) from
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 64
    6. Remove the hard drive (3) from the bracket. Reverse this procedure to reassemble and install the hard drive. 56 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 65
    RTC battery Description RTC battery Spare part number 449137-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 66
    Optical drive NOTE: The optical drive spare part kit includes the rear optical drive bracket but does not include the optical drive cable or cable bracket. The optical drive cable and cable bracket are included in the optical drive cable kit. See Optical drive cable on page 90 for more information
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 67
    3. Remove the optical drive (3) by sliding it out of the optical drive bay. 4. If it is necessary to replace the optical drive bracket on the rear of the optical drive, position the optical drive with the rear panel toward you. 5. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 68
    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Keyboard for use in Latin America Keyboard for use in South Korea Keyboard for use in Taiwan Keyboard for use in Thailand Keyboard for use in the United States Spare part number 698694-161 698694-AD1 698694-AB1 698694
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 69
    4. Insert a screwdriver or similar small tool into the keyboard release hole (2), and then press on the back of the keyboard until the keyboard disengages from the computer. 5. Turn the computer right-side up with the front toward you. 6. Lift the rear edge of the keyboard (1), and then swing the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 70
    8. Remove the keyboard (3). Reverse this procedure to install the keyboard. 62 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 71
    Top cover NOTE: The top cover spare part kit includes the TouchPad. However, it does not include the TouchPad cables. The TouchPad cables are included with the TouchPad button board. For more information on the TouchPad button board, see TouchPad button board on page 69. Description Top cover for
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 72
    2. Remove the five Phillips PM2.5×6.0 screws that secure the top cover to the computer. 3. Remove the four Phillips PM1.6×2.0 screws (1) and the Phillips PM2.0×3.0 screw (2) that secure the top cover to the computer. 4. Remove the eleven Phillips PM2.5×4.0 screws that secure the top cover to the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 73
    6. Release the ZIF connectors to the power button board cable (1) and the TouchPad button board cable (2), and then disconnect the cables from the system board. 7. Remove the two Phillips PM2.5×6.0 screws that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 74
    9. Remove the top cover (2). Reverse this procedure to install the top cover. 66 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 75
    Power button board Description Power button board (includes cable) Spare part number 685098-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 76
    4. Remove the power button board and cable (3). Reverse this procedure to install the power button board and cable. 68 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 77
    TouchPad button board Description TouchPad button board (includes bracket and cables) Spare part number 685099-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 78
    5. Remove the TouchPad button board cable (4) from the opening in the top cover, and then remove the TouchPad button board (5). Reverse this procedure to install the TouchPad button board. 70 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 79
    Speakers Description Speakers (includes left and right speakers and cable) Spare part number 685106-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 80
    3. Remove the speakers (4). Reverse this procedure to install the speakers. 72 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 81
    USB board Description USB board (includes cable) Spare part number 685097-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 82
    3. Remove the USB board (3). Reverse this procedure to install the USB board. 74 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 83
    Power connector cable Description Power connector cable Spare part number 685085-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 84
    4. Remove the power connector cable (4). Reverse this procedure to install the power connector cable. 76 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 85
    Display assembly This section describes removing the display assembly in its entirety and disassembling all the display subcomponents. If you only need to remove the display bezel, webcam/microphone module, or display panel, you do not need to remove the entire display assembly from the computer.
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 86
    board. 2. Release the wireless antenna cables from the clips (2) built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 87
    4. Remove the display assembly (2). If it is necessary to replace any of the display assembly subcomponents: 1. To remove the display bezel: a. Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that secure the display bezel to the display assembly. The Mylar screw
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 88
    c. Remove the display bezel (6). 2. To remove the webcam/microphone module: a. Position the display assembly with the top edge toward you. b. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the display panel to the enclosure. c. Tilt the display panel (2) up. 80 Chapter 4 Removal
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 89
    d. Disconnect the module cable (3) from the module. Component replacement procedures 81
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 90
    e. Remove the webcam/microphone module. (The module is attached to the display enclosure with double-sided tape.) 3. To remove the hinge covers: a. Position the display assembly with the bottom edge toward you. b. Remove the two Phillips PM2.5×4.0 screws (1) that secure the top hinge covers to the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 91
    c. Remove the two Phillips PM2.0×3.0 screws (1) that secure the side hinge covers to the display enclosure, and then remove the side hinge covers (2). 4. To remove the display panel, cable, and hinges: a. Position the display assembly with the top edge toward you. b. Remove the four Phillips PM2
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 92
    c. On the back of the display panel, release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect (2) and remove (3) the cable. d. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel. e. Remove the display
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 93
    5. To remove the wireless antenna cables and transceivers: a. Position the display assembly with the bottom edge toward you. b. Release the wireless antenna transceivers (1) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.)
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 94
    System board NOTE: The system board spare part kit includes replacement thermal materials (including a thermal pad). Description Spare part number System board for use only with computer models equipped with an AMD C-60 processor ● For use in models without Windows 8 ● For use in models with
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 95
    Description ● For use in models without Windows 8 ● For use in models with Windows 8 Standard ● For use in models with Windows 8 Professional Thermal pad (for use with all models) Spare part number 685783-001 685783-501 685783-601 651046-001 Before removing the system board, follow these steps: 1.
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 96
    To remove the system board: 1. Close the computer, turn it upside down, and then disconnect the optical drive connector cable from the system board. 2. Turn the computer back over, open it, and then remove the two Phillips PM2.5×4.0 screws (1) that secure the system board to the base enclosure. 88
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 97
    3. Tilt the system board up to the left slightly (2), and then remove the system board (3). NOTE: A thermal pad services a component on the bottom of the system board. Replacement thermal material is included with all system board spare part kits. Reverse this procedure to install
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 98
    Optical drive cable Description Optical drive cable (includes cable bracket) Spare part number 685084-001 Before removing the optical drive cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 99
    3. Release the optical drive cable from the clips (4) built into the base enclosure. Reverse this procedure to install the optical drive cable. Component replacement procedures 91
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 100
    Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal materials. Description Fan/heat sink assembly for use only with computer models equipped with an AMD processor Fan/heat sink assembly for use only with computer models equipped with an Intel
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 101
    3. Remove the Phillips PM2.0×3.0 screw (3) that secures the fan/heat sink assembly to the system board. 4. Remove the fan/heat sink assembly (4). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 102
    NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory. 94 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 103
    The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal materials are included with the fan/ heat sink assembly, processor, and system board spare part kits. NOTE: The following
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 104
    it ● Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that services it NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory.
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 105
    ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it Reverse this procedure to reassemble and install the fan/heat sink assembly. Component replacement procedures 97
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 106
    Processor NOTE: This section applies only to computer models equipped with an Intel processor. AMD processors come soldered to the system board and cannot be removed or replaced. NOTE: The processor spare part kit includes replacement thermal materials. Description Intel Core i5 processors: (3.0-MB
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 107
    3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 41), and then remove the following components: ● WLAN module (see WLAN module on page 49) ● Hard drive (see
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 108
    Reverse this procedure to install the processor. 100 Chapter 4 Removal and replacement procedures
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 109
    in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 110
    or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 111
    the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is effect immediately. Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 112
    Displaying system information 1. Start Setup Utility. 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 113
    Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 114
    repeats the start-up test and checks for intermittent problems that the start-up test does not detect. If the battery fails the test, contact support to report the issue and purchase a want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 115
    6 Specifications Computer specifications Metric U.S. Dimensions Depth 23.1 cm 9.09 in Width 34.2 cm 13.46 in Height (front to back) 3.00 to 3.55 cm 1.18 to 1.40 in Weight 2.19 kg 4.84 lb Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A - 65 W 19 V
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 116
    *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 320-GB* (7.0 mm) 7.0 mm 100.6 mm 70.1 mm 92.0 g SATA 300 MB/sec ATA security 1.5 ms 13 ms 27 ms 625
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 117
    Restoring and recovering your system NOTE: This guide describes an overview of backing up, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating recovery media scanning, or system diagnostics). You can also manually create a system restore point at any time
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 118
    Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 119
    Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem Applications Reinstall, and then follow the on-screen instructions. ● If you want to restore the system maintenance events. Even if you did not manually create a restore point, you can choose
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 120
    Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions. To use the Start
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 121
    from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Windows 8 - Backing up
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 122
    , and then press f9 for boot options. 4. Select the optical drive or USB flash drive you want to boot from. 5. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 123
    Software, drivers, and updates not installed at the factory must be manually reinstalled. Personal files must be restored from a backup. NOTE: HP side of the window, and then click Back Up Now. 4. Follow the on-screen instructions. Creating a restore image on a USB device NOTE: Be sure AC power is
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 124
    files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, and password into the account sign-in boxes and follow the on-screen instructions to complete the sign-in process. To restore backup files: 1. Click
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 125
    5. Follow the on-line instructions. 6. Click Restore to start restoring the files, or click Cancel to cancel the operation. NOTE: You may also back up to cloud storage services provided by various companies. For a small fee, they will keep your backup for you. A cloud service is recommended since it
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 126
    118 Chapter 7 Backing up, restoring, and recovering
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 127
    8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 128
    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 129
    Country/region Accredited agency Applicable note number 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 130
    122 Chapter 8 Power cord set requirements
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 131
    contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 132
    Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 133
    5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 134
    12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 126 Chapter 9 Recycling
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 135
    17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 136
    22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 128 Chapter 9 Recycling
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 137
    changing HP Recovery Manager 114 buttons left TouchPad 12 optical drive eject 8 power 14 right TouchPad 12 TouchPad on/off 12 C cables, service considerations 33 caps lock light, identifying 13 chipset, product description 2 components bottom 16 display 11 front 7 left side 9 right side 8 top 12
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 138
    83 spare part number 29 HP Recovery Manager 113 correcting boot problems 114 starting 113 HP Recovery media creating 110 recovery 114 HP system recovery 113 P packaging guidelines 36 PCID label 39 plastic parts, service considerations 33 Plastics Kit illustrated 18, 26 spare part number 29 pointing
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 139
    drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 R recovery 111, 112 discs 110, 114 HP Recovery Manager 113 media 114 starting 113 supported discs 110 system 113 USB flash drive 114 using HP Recovery media
  • Compaq CQ45-d00 | Maintenance and Service Guide - Page 140
    removing 83 spare part number 28 webcam/microphone module illustrated 22 removing 44, 80 spare part number 29 Windows backup 110 File History 110, 111 Refresh 111, 112 reinstall 111, 112 remove everything and reinstall option 112 reset 112 restoring files 111 system restore point 109, 111 wireless
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
HP 1000 Notebook PC
Compaq CQ45 Notebook PC
Maintenance and Service Guide